User manual LEXMARK X502N

X500n, X502n User's Guide April 2007 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 Contents Safety information.........................................................................................................9 Learning about the printer..........................................................................................10 Configured models............................................................................................................................10 Understanding the control panel.......................................................................................................13 Getting the printer ready to fax..........................................................................................................16 Choosing a fax connection ......................................................................................................................... 16 Using an RJ11 adapter............................................................................................................................... 16 Connecting directly to a telephone wall jack............................................................................................... 19 Connecting directly to a telephone wall jack in Germany ........................................................................... 20 Connecting to a telephone.......................................................................................................................... 21 Connecting to an answering machine ........................................................................................................ 22 Connecting to a computer with a modem ................................................................................................... 24 Setting the outgoing fax name and number................................................................................................ 25 Setting the date .......................................................................................................................................... 25 Setting the time........................................................................................................................................... 26 Installing options.........................................................................................................27 Installing a 530-sheet drawer............................................................................................................27 Securing the 530-sheet drawer to the printer....................................................................................28 Attaching cables................................................................................................................................29 Loading paper and specialty media...........................................................................31 Loading trays.....................................................................................................................................31 Converting the standard tray to a legal-size tray...............................................................................34 Setting the Paper Type......................................................................................................................37 Setting up the standard exit bin.........................................................................................................37 Linking trays......................................................................................................................................38 Paper and specialty media guide...............................................................................39 Paper guidelines................................................................................................................................39 Paper characteristics .................................................................................................................................. 39 Unacceptable paper ................................................................................................................................... 40 Selecting paper........................................................................................................................................... 40 Selecting preprinted forms and letterhead.................................................................................................. 40 Using letterhead................................................................................................................................40 Using transparencies.........................................................................................................................41 Using envelopes................................................................................................................................41 Using labels.......................................................................................................................................42 Using card stock................................................................................................................................43 3 Storing paper.....................................................................................................................................43 Supported paper sizes, types, and weights.......................................................................................44 Supported paper sizes................................................................................................................................ 44 Supported paper types ............................................................................................................................... 45 Supported paper weights............................................................................................................................ 46 Paper capacities ......................................................................................................................................... 46 Printing.........................................................................................................................48 Installing printer software...................................................................................................................48 Printing a document from Windows...................................................................................................48 Printing a document from a Macintosh computer..............................................................................48 Printing the configuration page..........................................................................................................48 Printing the demo page.....................................................................................................................49 Canceling a print job..........................................................................................................................49 Canceling a print job from the control panel ............................................................................................... 49 Canceling a print job from the Windows taskbar ........................................................................................ 49 Canceling a print job from the Windows desktop ....................................................................................... 49 Canceling a print job from Mac OS 9.......................................................................................................... 49 Canceling a print job from Mac OS X ......................................................................................................... 50 Copying.........................................................................................................................51 Making a copy...................................................................................................................................51 Customizing copy settings.................................................................................................................51 Selecting a paper tray for copies ................................................................................................................ 51 Selecting a paper size for copies................................................................................................................ 52 Reducing or enlarging copies ..................................................................................................................... 52 Copying multiple pages onto a single sheet ............................................................................................... 53 Adjusting copy quality................................................................................................................................. 53 Making a copy lighter or darker .................................................................................................................. 53 Collating copies .......................................................................................................................................... 54 Canceling a copy job.........................................................................................................................54 Scanning.......................................................................................................................55 Scanning a document using the computer........................................................................................55 Scanning documents directly to other applications...........................................................................56 Scanning text for editing....................................................................................................................56 Customizing scan settings using the computer.................................................................................56 Scanning clear images from magazines or newspapers...................................................................58 Scanning to a computer over the network.........................................................................................58 Setting up the scan directory.............................................................................................................59 Searching the scan directory.............................................................................................................59 Canceling a scan job.........................................................................................................................59 Customizing scan settings from the control panel.............................................................................59 4 Changing the Document Size setting ......................................................................................................... 59 Adjusting the scan resolution...................................................................................................................... 59 Making a scanned image lighter or darker ................................................................................................. 60 Faxing...........................................................................................................................61 Sending a fax.....................................................................................................................................61 Sending a fax using the ADF...................................................................................................................... 61 Sending a fax using the scanner glass....................................................................................................... 62 Sending a broadcast fax............................................................................................................................. 62 Canceling a broadcast fax .......................................................................................................................... 62 Sending a fax while listening to a call (On Hook Dial) ................................................................................ 63 Sending a fax at the end of a conversation ................................................................................................ 63 Canceling a fax job ..................................................................................................................................... 63 Receiving a fax..................................................................................................................................64 Understanding the fax receive modes ........................................................................................................ 64 Setting the fax receive mode ...................................................................................................................... 64 Receiving a fax at the end of a conversation.............................................................................................. 64 Receiving a fax from an extension telephone............................................................................................. 65 Adjusting fax activity report settings..................................................................................................65 Printing fax activity reports................................................................................................................65 Setting up Quick Dial numbers..........................................................................................................65 Printing the Quick Dial list..................................................................................................................66 Setting up Speed Dial numbers.........................................................................................................66 Printing the Speed Dial list................................................................................................................66 Understanding the dialing options.....................................................................................................67 Customizing dial settings...................................................................................................................67 Setting the dialing mode ............................................................................................................................. 67 Adjusting the volume .................................................................................................................................. 67 Setting the number of rings before receiving a fax automatically ............................................................... 68 Setting up to fax while behind a PBX ......................................................................................................... 68 Customizing fax settings....................................................................................................................69 Making a fax lighter or darker ..................................................................................................................... 69 Changing the fax resolution........................................................................................................................ 69 Setting up real time fax transmission.......................................................................................................... 70 Selecting a paper tray for incoming faxes .................................................................................................. 70 Reducing the print size of an incoming fax................................................................................................. 70 Clearing jams...............................................................................................................71 Avoiding jams....................................................................................................................................71 Understanding jam messages and locations.....................................................................................71 Clearing Tray 1 jams.........................................................................................................................73 Clearing Tray 2 jams.........................................................................................................................75 Clearing jams behind the rear door...................................................................................................76 5 Paper jam in the ADF........................................................................................................................77 Understanding printer menus.....................................................................................81 Menus list..........................................................................................................................................81 Copy Settings menu..........................................................................................................................81 Scan Settings menu..........................................................................................................................83 Fax Settings menu.............................................................................................................................84 Fax Directory menu...........................................................................................................................86 Machine Settings menu.....................................................................................................................87 Network Settings menu.....................................................................................................................90 Reports Print menu............................................................................................................................90 Admin Settings menu........................................................................................................................91 Understanding printer messages...............................................................................94 List of status and error messages.....................................................................................................94 Maintaining the printer................................................................................................99 Storing supplies.................................................................................................................................99 Conserving toner...............................................................................................................................99 Cleaning the printer...........................................................................................................................99 Cleaning the exterior of the printer ............................................................................................................. 99 Cleaning the scanner glass ...................................................................................................................... 100 Cleaning the dust-proof glass................................................................................................................... 101 Ordering supplies............................................................................................................................106 Ordering toner cartridges.......................................................................................................................... 106 Ordering a fuser........................................................................................................................................ 107 Ordering a photodeveloper cartridge........................................................................................................ 107 Ordering a waste toner bottle ................................................................................................................... 107 Moving the printer............................................................................................................................107 Before moving the printer ......................................................................................................................... 107 Locking the scanner ................................................................................................................................. 108 Removing the printer from the 530-sheet drawer ..................................................................................... 109 Moving the printer to another location ...................................................................................................... 112 Setting the printer up in a new location .................................................................................................... 112 Administrative support..............................................................................................114 Locking the administrator menus.....................................................................................................114 Changing the administrator menus password.................................................................................114 Adjusting Power Saver....................................................................................................................114 Restoring factory default settings....................................................................................................115 Setting the Default mode.................................................................................................................115 Turning on Auto Clear.....................................................................................................................116 6 Using the Embedded Web Server...................................................................................................116 Troubleshooting.........................................................................................................117 Online customer support.................................................................................................................117 Checking an unresponsive printer...................................................................................................117 Solving printing problems................................................................................................................117 Multiple-language PDFs do not print ........................................................................................................ 117 Control panel display is blank................................................................................................................... 117 Jobs do not print ....................................................................................................................................... 117 Job takes longer than expected to print.................................................................................................... 118 Tray linking does not work........................................................................................................................ 118 Unexpected page breaks occur................................................................................................................ 118 Solving copy problems....................................................................................................................119 Copier does not respond .......................................................................................................................... 119 Scanner unit does not close ..................................................................................................................... 119 Poor copy quality ...................................................................................................................................... 119 Partial document or photo copies ............................................................................................................. 120 Solving scan problems....................................................................................................................121 Scanner does not respond ....................................................................................................................... 121 Scan was not successful .......................................................................................................................... 121 Scanning takes too long or freezes the computer .................................................................................... 121 Poor scanned image quality ..................................................................................................................... 121 Partial document or photo scans .............................................................................................................. 122 Cannot scan from a computer .................................................................................................................. 122 Solving fax problems.......................................................................................................................122 Cannot send or receive a fax.................................................................................................................... 122 Can send but not receive faxes ................................................................................................................ 124 Can receive but not send faxes ................................................................................................................ 125 Received fax has poor print quality .......................................................................................................... 125 Solving option problems..................................................................................................................126 Option does not operate correctly or quits after it is installed................................................................... 126 Drawers .................................................................................................................................................... 126 Solving paper feed problems...........................................................................................................127 Paper frequently jams............................................................................................................................... 127 Paper jam message remains after jam is cleared .................................................................................... 127 Solving print quality problems..........................................................................................................127 Repeating defects..................................................................................................................................... 127 Color misregistration................................................................................................................................. 128 Light colored line, white line, or incorrectly colored line ........................................................................... 128 Smeared vertical print............................................................................................................................... 128 Streaked horizontal lines .......................................................................................................................... 129 Streaked vertical lines .............................................................................................................................. 129 Print is too light ......................................................................................................................................... 130 Print irregularities...................................................................................................................................... 130 Print is too dark......................................................................................................................................... 131 7 Transparency print quality is poor ............................................................................................................ 131 Gray background ...................................................................................................................................... 131 Uneven print density................................................................................................................................. 132 Ghost images ........................................................................................................................................... 132 Incorrect margins...................................................................................................................................... 132 Skewed print............................................................................................................................................. 132 Blank pages.............................................................................................................................................. 133 Clipped images......................................................................................................................................... 133 Solid color pages ...................................................................................................................................... 134 Paper curl ................................................................................................................................................. 134 Toner specks ............................................................................................................................................ 134 Toner rubs off ........................................................................................................................................... 135 FAQ about color printing..................................................................................................................135 Contacting Customer Support.........................................................................................................136 Notices........................................................................................................................137 Edition notice...................................................................................................................................137 Power consumption.........................................................................................................................143 Index............................................................................................................................146 8 Safety information Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. CAUTION: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports. This product uses a laser. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance: www.eiae.org. This symbol indicates the presence of a hot surface or component. CAUTION: To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 9 Learning about the printer Configured models Basic model The following illustrations show the basic printer model. 1 2 3 4 5 6 7 8 9 10 Automatic Document Feeder (ADF) Paper guides ADF paper support Scanner cover Control panel Paper support Standard exit bin Standard 250-sheet tray (Tray 1) Scanner glass Scanner lock 10 11 12 13 14 15 16 17 Rear hinges Power switch Power supply port Ethernet port USB port EXT port LINE port 11 Fully configured model The following illustration shows the fully configured printer model. The basic model can be fully configured by adding a 530-sheet drawer. The asterisk (*) indicates the drawer is optional. 1 Optional 530-sheet drawer (Tray 2)* 12 Understanding the control panel Control panel item 1 Description Quick access panel The buttons on the quick access panel provide direct access to pre-programmed fax numbers and scan destinations. · Up to 20 entries can be stored in the Quick Dial directory for one-touch access to fax numbers. Note: You can set up Quick Dial entries using the control panel. · Up to 20 entries can be stored in the One Touch Button directory for one-touch access to e-mail addresses, FTP destinations, or computer destinations. Note: You can set up One Touch Button entries using the Embedded Web Server. 2 Redial / Pause · Dial the last fax number entered (redial). · Insert a three-second pause in the number to be dialed to wait for an outside line or get through an automated answering system. Toggle the phone line on (for manual faxing) or off (for automatic faxing). Adjust the size of a copied document as compared to its original size (25%­400%). Increase or decrease the intensity of an image when copying or scanning. Activate Copy mode. 3 4 5 6 Hook Reduce / Enlarge Lighter / Darker Copy 7 Scan Activate Scan mode. 13 Control panel item 8 Fax Description Activate Fax mode. Note: The Fax function is not available on all models. 9 10 Image quality Directory Access the copy, scan, and fax quality options. Access pre-programmed fax numbers and scan destinations. · Up to 50 entries can be stored in the Speed Dial directory. · Up to 20 entries can be stored in the Scan directory. 11 Shift Access Quick Dial numbers 11­20 by pressing the Shift button and then pressing the Quick Dial button that corresponds to the number you want to access. Control panel item 12 13 Display Keypad Description Shows messages describing the current state of the printer and indicating possible printer problems you must resolve In Copy mode: Enter the number of copies or prints you want to make. In Fax mode: · Enter fax numbers. · Select letters when creating a Speed Dial list. · Type numbers to enter or edit the date and time shown on the display. 14 Stop / Clear Reset the printer when performing an action, or return the printer to Ready when navigating the menus. 14 Control panel item 15 Black Start Description Start copying or scanning in black and white. 16 Color Start Start copying or scanning in color. 17 Select Accept menu selections and settings. 18 Navigation buttons · Press or to scroll through menu lists. · When Ready appears on the display, press or to enter the menus. 19 Back Return to the previous menu. 15 Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Choosing a fax connection You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. Note: The printer is an analog device that works best when directly connected to the wall jack. Other devices (such as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the setup steps. If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required. You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and receive faxes. You can connect the printer to other equipment. See the following table to determine the best way to set up the printer. Equipment Benefits Send and receive faxes without using a computer. · The printer · A telephone cord · The printer · A telephone · Two telephone cords · · · · · · · · The printer A telephone An answering machine Three telephone cords The printer A telephone A computer modem Three telephone cords · Use the fax line as a normal telephone line. · Send and receive faxes without using a computer. Receive both incoming voice messages and faxes. Send faxes using the computer or the printer. Using an RJ11 adapter Country/region · · · · · United Kingdom Ireland Finland Norway Denmark · · · · · Italy Sweden Netherlands France Portugal To connect your printer to an answering machine, telephone, or other telecommunications equipment, use the telephone line adapter included in the box with the printer in some countries or regions. 16 Note: If you have DSL, do not connect the printer using a splitter because the fax feature may not work correctly. 1 Connect the adapter to the telephone cord that came with the printer. Note: The UK adapter is shown. Your adapter may look different, but it will fit the telephone outlet used in your location. 2 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter. If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. 17 Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region · · · · · · · · · Saudi Arabia United Arab Emirates Egypt Bulgaria Czech Republic Belgium Australia South Africa Greece · · · · · · · · Israel Hungary Poland Romania Russia Slovenia Spain Turkey To connect a telephone, an answering machine, or other telecommunications equipment to the printer: 1 Remove the plug from the back of the printer. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the adapter, as shown, will not function properly. 18 Country/region · Germany · Austria · Switzerland There is a plug installed in the EXT port printer. of the printer. This plug is necessary for the proper functioning of the Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work. Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer. 1 Make sure you have a telephone cord and a telephone wall jack. 2 Connect one end of the telephone cord into the LINE port of the printer. 3 Connect the other end of the telephone cord into an active telephone wall jack. 19 Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. Note: In Germany (and some other countries), the printer ships with a special RJ-11 plug in the EXT port. Do not remove the RJ-11 plug. It is required for both the fax and telephone to work properly. 1 Make sure you have a telephone cord (provided with the product) and a telephone wall jack. 2 Connect one end of the telephone cord into the LINE port of the printer. 3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack. 4 If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. 20 5 If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack. Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer. Note: Setup steps may vary depending on your country or region. 1 Make sure you have the following: · A telephone · Two telephone cords · A telephone wall jack 2 Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack. 21 3 Remove the protective plug from the EXT port of the printer. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. 1 Make sure you have the following: · A telephone · An answering machine · Three telephone cords · A telephone wall jack 22 2 Connect one telephone cord into the LINE port jack. of the printer, and then plug it into an active telephone wall 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone cord from the answering machine to the EXT port of the printer. 23 Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. 1 Make sure you have the following: · A telephone · A computer with a modem · Three telephone cords · A telephone wall jack 2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 24 4 Connect a second telephone cord from the telephone to the computer modem. 5 Connect a third telephone cord from the computer modem to the EXT port of the printer. Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: 1 From the control panel, press 2 Press 3 Press 4 Press or or or . . . repeatedly until Admin Settings appears, and then press repeatedly until User Settings appears, and then press repeatedly until User Fax # appears, and then press . . . 5 Use the keypad to enter the fax number, and then press 6 Press or repeatedly until User Name appears, and then press . 7 Use the keypad to type the user name, and then press 8 Press to return to the Ready state. Setting the date You can set the date so that the correct date is printed on every fax you send. If there is a power failure, you may have to reset the date. To set the date: 1 From the control panel, press 2 Press or . . repeatedly until Admin Settings appears, and then press 25 3 Press 4 Press 5 Press 6 Press 7 Press or or or or repeatedly until Date/Time Setup appears, and then press repeatedly until Date Setting appears, and then press . . repeatedly until Year, Month, Date, or Date Format appears, and then press repeatedly, or use the keypad, to adjust the date item selected, and then press to return to the Ready state. . . to adjust another date item; otherwise, press Setting the time You can set the time so that the correct time is printed on every fax you send. If there is a power failure, you may have to reset the time. To set the time: 1 From the control panel, press 2 Press 3 Press 4 Press 5 Press 6 Press or or or or or . . . repeatedly until Admin Settings appears, and then press repeatedly until Date/Time Setup appears, and then press repeatedly until Time Setting appears, and then press . repeatedly until Time Format, Hour, or Minute appears, and then press . . repeatedly, or use the keypad, to adjust the time item selected, and then press , otherwise press to return to the Ready state. 7 To adjust another time item, press 26 Installing options Installing a 530-sheet drawer The printer supports one optional drawer which allows an additional 530 sheets of paper to be loaded. CAUTION: If you are installing a 530-sheet drawer after setting up the printer, turn the printer off, and unplug the power cord before continuing. 1 Unpack the 530-sheet drawer, and remove any packing material. 2 Place the drawer in the location chosen for the printer. 3 Align the printer with the 530-sheet drawer, and lower the printer into place. 27 Securing the 530-sheet drawer to the printer 1 Align one bracket with the hole on the right side of the printer as shown. Press the bracket flat against the printer, and then tighten the thumbscrew. 2 Starting at the front of the printer, push the right side cover onto the printer, fitting each slot on the cover over its corresponding tab on the drawer in order to cover the gap between the printer and the drawer. 28 3 Align the other bracket with the hole on the left side of the printer as shown. Press the bracket flat against the printer, and then tighten the thumbscrew. 4 Starting at the front of the printer, push the left side cover onto the printer, fitting each slot on the cover over its corresponding tab on the drawer in order to cover the gap between the printer and the drawer. Attaching cables Connect the printer to the computer using a USB cable or an Ethernet cable. · A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. · Connect the Ethernet cable to the Ethernet port shown. 29 1 2 3 Ethernet port USB symbol USB port 30 Loading paper and specialty media This section shows how to load the standard tray (250-sheet tray) and the optional 530-sheet tray which is part of the optional 530-sheet drawer. It also includes information about the standard exit bin. Loading trays The printer has two trays to select from: the standard tray (Tray 1), also known as the 250-sheet tray, and the optional 530-sheet tray (Tray 2), which is part of the 530-sheet drawer and fits into the support unit. Load the paper or specialty media used for the majority of print jobs in Tray 1. Proper paper loading prevents jams and facilitates trouble-free printing. Note: Tray 1 can be used as a letter-size tray or may be extended to a legal-size tray. Load the standard tray or optional trays in the same way. The width and length guide tabs look different; however, all of them squeeze and move in the same manner. 1 Grasp the handle, and pull the tray out. Remove the tray completely. Note: Do not remove trays while a job prints or while Please Wait blinks on the display. Doing so may cause a jam. 2 Squeeze the length guide tabs together as shown. Slide the guide to the correct position for the paper size being loaded. 31 Note: Notice the size indicators on the bottom of the tray on both sizes of the guide. Use these indicators for help positioning the guide. This second illustration shows the tabs and size indicators for the optional 530-sheet tray. 3 Squeeze the width guide tabs together as shown, and slide the width guide to the correct position for the paper size being loaded. Note: Notice the size indicators on the bottom left of the tray. Use these indicators for help positioning the guide. Notice the load line label on the side of the tray which indicates the maximum stack height for your paper. 32 This second illustration shows the tabs, the size indicators, and the load line for the optional 530-sheet tray. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the recommended print side faceup. Load the stack toward the back of the tray as shown. When loading preprinted letterhead, place the header toward the rear of the tray. 33 6 Align the tray, and insert it. Converting the standard tray to a legal-size tray The standard tray (Tray 1), also known as the 250-sheet tray, can be extended to make the 250-sheet legal-size tray (Tray 1). Note: Not all models come with a universal tray. You may need to purchase a legal-size tray separately. To extend the standard tray: 1 Grasp the handle, and pull the tray out. Remove the tray completely. Note: Do not remove trays while a job prints or while Please Wait blinks on the display. Doing so may cause a jam. 34 2 Using a coin or a flat head screwdriver, unlock the tray on each side. 3 Fully extend the tray until the locking tabs are in the LGL position. 4 Lock the tray on each side. 35 5 Slide the paper guide to the legal position. 6 Attach the dust cover. 7 Load the paper stack with the recommended print side faceup, and close the dust cover. When loading preprinted letterhead, place the header toward the rear of the tray. 36 8 Align the tray, and insert it. Setting the Paper Type 1 Make sure the printer is on and Ready appears. 2 From the control panel, press 3 Press 4 Press 5 Press 6 Press 7 Press 8 Press or or or or or . . . repeatedly until Machine Settings appears, and then press repeatedly until Paper Settings appears, and then press repeatedly until Paper Type appears, and then press . repeatedly to select either Tray1 Paper or Tray2 Paper, and then press repeatedly until the Paper Type you want appears, and then press . . to return to the Ready state. Setting up the standard exit bin The standard exit bin holds up to 250 sheets of 20 lb paper. It collects print jobs facedown. The standard exit bin collects every type of paper and specialty media the printer supports. To set up the standard exit bin: 1 Grasp the edges of the paper support at the indentations in the exit bin. 2 Lift the paper support. 37 3 Lower the paper support into place so that it is now at an angle. The paper support is inclined so the paper now remains in a neater stack in the standard exit bin. Note: Do not leave the paper support inclined if you are printing transparencies. Doing so may cause creases in the transparencies. Linking trays Tray linking enables the automatic linking feature for trays when the same size and type of paper is loaded in multiple sources. By linking trays, you can create a larger capacity for output. When Tray 1 is empty, paper automatically feeds from Tray 2 to finish printing. To set up tray linking: · Load both Tray 1 and Tray 2 with the same paper size and type. · From Print Properties, change the Paper source to Auto select. 38 Paper and specialty media guide Paper guidelines When printing on specialty media, use the printer control panel to set the correct Paper Type. Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 176 g/m2 (16 to 47 lb bond) grain long. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 90 g/m2 (24 lb bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 or heavier paper. Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points; however, smoothness between 150 and 200 Sheffield points produces the best print quality. Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance. Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period. Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper. For 60 to 90 g/m2 (16 to 24 lb bond) paper, use grain long fibers. Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton possesses characteristics that can negatively affect paper handling. 39 Unacceptable paper The following paper types are not recommended for use with the printer: · Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper · Preprinted papers with chemicals that may contaminate the printer · Preprinted papers that can be affected by the temperature in the printer fuser · Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms. · · · · · Coated papers (erasable bond), synthetic papers, thermal papers Rough-edged, rough or heavily textured surface papers, or curled papers Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309 Paper weighing less than 60 g/m2 (16 lb) Multiple-part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid jams and poor print quality: · Always use new, undamaged paper. · Before loading paper, know the recommended print side of the paper. This information is usually indicated on the paper package. · Do not use paper that has been cut or trimmed by hand. · Do not mix paper sizes, types, or weights in the same source; mixing results in jams. · Do not use coated papers unless they are specifically designed for electrophotographic printing. Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead: · Use grain long papers for best results for 60 to 90 g/m2 weights. · Use only forms and letterhead printed using an offset lithographic or engraved printing process. · Avoid papers with rough or heavily textured surfaces. User papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 180°C (356°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier. Preprinted papers such as letterhead must be able to withstand temperatures up to 180°C (356°F) without melting or releasing hazardous emissions Using letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. 40 Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead: Paper source Tray 1 (250-sheet tray) Note: Tray 1 can be adjusted to fit either letteror legal-size paper. Tray 2 (Optional 530-sheet tray) Letterhead faceup Letterhead goes toward the rear of the tray Print side Top of page Letterhead faceup Letterhead goes toward the rear of the tray Using transparencies Print samples on the transparencies being considered for use before buying large quantities. When printing on transparencies: · From Print Properties, or the control panel, set the Paper type to Transparency. Warning: Not setting the Paper type to Transparency could damage the printer. · Feed transparencies from the standard tray (Tray 1). · Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure transparencies are able to withstand temperatures up to 180°C (356°F) without melting, discoloring, offsetting, or releasing hazardous emissions. · Use transparencies that are 0.12­0.14 mm (4.8­5.4 mil) in thickness or 161­179 g/m2 in weight. Print quality and durability depend on the transparencies used. · To prevent print quality problems, avoid getting fingerprints on the transparencies. · Before loading transparencies, fan the stack to prevent sheets from sticking together. · We recommend Lexmark part number 12A8240 for letter-size and Lexmark part number 12A8241 for A4-size transparencies. Using envelopes You can load up to 10 envelopes in the standard tray. Print samples on the envelopes being considered for use before buying large quantities. When printing on envelopes: · From Print Properties or the control panel, set the Paper Size and Paper Type. · Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the envelopes can withstand temperatures up to 180°C (356°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions. · For the best performance, use envelopes made from 90 g/m2 (24 lb bond) paper. Use up to 105 g/m2 (28 lb bond) weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed 90 g/ m2 (24 lb bond) weight. · Use only new envelopes. · If wrinkling or smeared print occurs, use the Print Properties to rotate the orientation of the envelope by 180 degrees, and then try printing again. · To optimize performance and minimize jams, do not use envelopes that: ­ Have excessive curl or twist ­ Are stuck together or damaged in any way ­ Have windows, holes, perforations, cutouts, or embossing ­ Have metal clasps, string ties, or folding bars ­ Have an interlocking design 41 ­ ­ ­ ­ Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough, cockle, or laid finishes · Adjust the width guide to fit the width of the envelopes. · Load only one size of envelope at a time in the tray. Envelopes may only be loaded in the standard tray. Load them with the flap down and to the left of the tray. · Use only envelopes with a flap that covers the area where the seams come together. For more information, see the following illustrations: 1 2 Envelope flap covering seams (supported) Exposed seams (unsupported) Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes. Using labels Print samples on the labels being considered for use before buying large quantities. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: · From Print Properties, or the control panel, set the Paper type to Labels. · Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding problems. · Use only letter-, A4-, and legal-size label sheets. 42 · Use labels designed specifically for laser printers, except vinyl labels. Check with the manufacturer or vendor to verify that label adhesives, face sheet (printable stock), and topcoats can withstand temperatures up to 180° C (356°F) and pressure up to 30 psi without delaminating, oozing around the edges, or releasing hazardous fumes. Do not use vinyl labels. · Do not use labels with slick backing material. · Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties. · Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label. · Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty. · If zone coating of the adhesive is not possible, remove a 3 mm (0.125 in.) strip on the leading and driver edge, and use a non-oozing adhesive. · Portrait orientation works best, especially when printing bar codes. · Do not use labels with exposed adhesive. Using card stock Card stock is heavy, single-ply print media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities. When printing on card stock: · From Print Properties, or the control panel, set the Paper type to Light cardstock, Cardstock, or Heavy cardstock. Note: Use Heavy cardstock for card stock weighing more than 163 g/m2. · Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. · Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 180°C (356° F) without releasing hazardous emissions. · Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi-liquid and volatile components into the printer. · Use grain long card stock when possible. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: · For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%. · Store paper in cartons when possible, on a pallet or shelf, rather than on the floor. · Store individual packages on a flat surface. · Do not store anything on top of individual paper packages. 43 Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide Supported paper sizes Paper size Dimensions Standard 250-sheet 250-sheet letter-size tray legal-size tray (Tray 1) (Tray 1) Optional 530-sheet tray (Tray 2) A4 A51 JIS B5 Letter Legal Executive Folio Statement1 Universal2 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm (5.83 x 8.27 in.) 182 x 257 mm (7.17 x 10.1 in.) 215.9 x 279.4 mm (8.5 x 11 in.) 215.9 x 355.6 mm (8.5 x 14 in.) 184.2 x 266.7 mm (7.25 x 10.5 in.) 216 x 330 mm (8.5 x 13 in.) 139.7 x 215.9 mm (5.5 x 8.5 in.) 250-sheet letter-size tray: 104.8 x 210 mm to 215.9 x 297 mm (4.125 x 8.27 in. to 8.5 x 11.7 in.)2 250-sheet legal-size tray: 104.8 x 210 mm to 215.9 x 355.6 mm (5.83 x 8.27 in. to 8.5 x 14 in.)3 98.4 x 190.5 mm (3.875 x 7.5 in.) X X X X X X X X 7 3/4 Envelope (Monarch) 1 2 X Recommended for occasional use only. This size setting formats the page or envelope for 215.9 x 297 mm (8.5 x 11.7 in.) for the 250-sheet letter-size tray or 215.9 x 355.6 mm (8.5 x 14 in.) for the 250-sheet legal-size tray based on which tray is installed, unless the size is specified by the software program. Measurements apply to simplex (one-sided) printing only. 3 44 Paper size Dimensions Standard 250-sheet 250-sheet letter-size tray legal-size tray (Tray 1) (Tray 1) Optional 530-sheet tray (Tray 2) X X X X X Com 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope2 104.8 x 241.3 mm (4.12 x 9.5 in.) 110 x 220 mm (4.33 x 8.66 in.) 162 x 229 mm (6.38 x 9.01 in.) 176 x 250 mm (6.93 x 9.84 in.) 104.8 x 210 mm to 215.9 x 355.6 mm (4.125 x 8.27 in. to 8.5 x 14 in.) 1 2