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User manual LEXMARK X6570
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User guide LEXMARK X6570
Detailed instructions for use are in the User's Guide. Lexmark 6500 Series All-In-One
User Guide
May 2007
www.lexmark.com
Contents
Safety information.........................................................................................................5 Networking the printer...................................................................................................6
General networking.............................................................................................................................6 Wireless networking............................................................................................................................9 Advanced wireless setup...................................................................................................................15 Installing an internal wireless print server..........................................................................................16
Printing.........................................................................................................................17
Getting started...................................................................................................................................17 Learning about the All-In-One software print options........................................................................21 Performing printing and related tasks................................................................................................22 Managing print jobs...........................................................................................................................32
Copying.........................................................................................................................33
Getting started...................................................................................................................................33 Performing copying and related tasks...............................................................................................36
Scanning.......................................................................................................................43
Getting started...................................................................................................................................43 Learning about the All-In-One Center scan options..........................................................................45 Performing scanning and related tasks.............................................................................................51 Scanning over a network...................................................................................................................57
Faxing...........................................................................................................................59
Getting started...................................................................................................................................59 Sending a fax.....................................................................................................................................72 Receiving a fax..................................................................................................................................74 Customizing dial settings...................................................................................................................77 Customizing fax information..............................................................................................................80 Managing fax jobs.............................................................................................................................82 Customizing settings using the Fax Setup Utility...............................................................................84
Working with photos...................................................................................................87
Connecting photo storage devices....................................................................................................87 Working with photos using the control panel.....................................................................................90 Working with photos using the computer...........................................................................................96
Contents
3
Understanding the printer.........................................................................................105
Understanding the printer parts.......................................................................................................105 Understanding the software.............................................................................................................121
Maintaining the printer..............................................................................................133
Print cartridges................................................................................................................................133 Printing a test page using the computer..........................................................................................138 Improving print quality.....................................................................................................................138 Cleaning the scanner glass.............................................................................................................139 Cleaning the exterior of the printer..................................................................................................139 Using genuine Lexmark print cartridges..........................................................................................139 Refilling print cartridges...................................................................................................................140 Ordering print cartridges..................................................................................................................140 Ordering paper and other supplies..................................................................................................140 Finding information about the printer...............................................................................................141 Contacting Customer Support.........................................................................................................144
Troubleshooting.........................................................................................................145
Setup troubleshooting.....................................................................................................................145 Wireless troubleshooting.................................................................................................................152 Print troubleshooting........................................................................................................................162 Copy troubleshooting.......................................................................................................................173 Scan troubleshooting.......................................................................................................................175 Fax troubleshooting.........................................................................................................................178 Jams and misfeeds troubleshooting................................................................................................182 Memory card troubleshooting..........................................................................................................186 Error messages...............................................................................................................................187 Settings are not saved.....................................................................................................................196 Resetting the printer to factory default settings...............................................................................196 Removing and reinstalling the software..........................................................................................196
Notices........................................................................................................................198
Edition notice...................................................................................................................................198 Product information.........................................................................................................................199 European EC directives conformity statement for radio products...................................................202 Power consumption.........................................................................................................................208
Glossary......................................................................................................................215
Contents
4
Safety information
Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of misuse. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Safety information
5
Networking the printer
General networking
Networking overview
A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be either wired, wireless, or designed to have both wired and wireless devices. Devices on a wired network use cables to communicate with each other. Devices on a wireless network use radio waves instead of cables to communicate with each other. For a device to be able to communicate wirelessly, it must have a wireless print server attached or installed that enables it to receive and transmit radio waves.
Common home network configurations
For desktop computers, laptops, and printers to communicate with each other over a network, they must be connected by cables and/or have wireless network adapters built in or installed in them. There are different ways a network can be set up. Five common examples appear below. Note: The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks.
Wired network example
· A computer, a laptop, and a printer are connected by Ethernet cables to a hub, router, or switch. · The network is connected to the Internet through a DSL or a cable modem.
Internet
Wireless network examples
Four common wireless networks appear below:
· · · ·
Scenario 1: Laptop and printer connected wirelessly with Internet Scenario 2: Computer, laptop, and printer connected wirelessly with Internet Scenario 3: Computer, laptop, and printer connected wirelessly without Internet Scenario 4: Laptop connected wirelessly to printer without Internet
Networking the printer
6
Scenario 1: Laptop and printer connected wirelessly with Internet · A computer is connected to a wireless router by an Ethernet cable. · A laptop and a printer are connected wirelessly to the router. · The network is connected to the Internet through a DSL or a cable modem.
Internet
Scenario 2: Computer, laptop, and printer connected wirelessly with Internet · A computer, a laptop, and a printer are connected wirelessly to a wireless router. · The network is connected to the Internet through a DSL or a cable modem.
Internet
Networking the printer
7
Scenario 3: Computer, laptop, and printer connected wirelessly without Internet · A computer, a laptop, and a printer are connected wirelessly to a wireless access point. · The network has no connection to the Internet.
Scenario 4: Laptop connected wirelessly to printer without Internet · A laptop is directly connected wirelessly to a printer without going through a wireless router. · The network has no connection to the Internet.
Finding the MAC address
Most network equipment has a unique hardware identification number to distinguish it from other devices on the network. This is called the Media Access Control (MAC) address. If your printer has a factory installed internal wireless print server, the MAC address is a series of letters and numbers located on the back of your printer. If you purchased the internal wireless print server separately, the MAC address appears on an adhesive label that came with the wireless print server. Attach the adhesive label to your printer so you will be able to find the MAC address when you need it.
UAA: XX XX XX XX XX XX
Note: A list of MAC addresses can be set on a router so that only devices with matching MAC addresses can be allowed to operate on the network. This is called MAC filtering. If MAC filtering is enabled in your router and you want to add a printer to your network, the MAC address of the printer must be included in the MAC filter list.
Printing a network setup page
A network setup page lists your network configuration settings. Networking the printer
8
Note: You can print a network setup page only after a print server has been installed. To print a network setup page:
1 From the control panel of the printer, press Settings. 2 Press 3 Press . 4 Press 5 Press . 6 Press
again. or repeatedly until Print Setup Page appears. or repeatedly until Network Setup appears.
Wireless networking
IP addresses
Finding IP addresses
An IP address is a unique number used by devices on an IP network to locate and communicate with each other. Devices on an IP network can only communicate with each other if they have unique and valid IP addresses. A unique IP address means no two devices on the same network have the same IP address.
How to locate a printer's IP address
You can locate the printer's IP address by printing out the printer's network setup page.
How to locate a computer's IP address 1 Click Apple menu 2 Click Network. 3 From the Show pop-up menu, select Airport. 4 Click TCP/IP.
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. System Preferences.
Related topics: · "Printing a network setup page" on page 8
Assigning an IP address
An IP address may be assigned by the network using DHCP. The print object, created at the end of the installation, sends all print jobs across the network to the printer using this address. Many networks have the ability to automatically assign an IP address. Auto-IP is the ability for individual devices to assign themselves a unique IP address. Most networks use DHCP to assign addresses.
Types of wireless networks
Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer. A wireless network where each device communicates with others through a wireless access point (wireless router) is set up in infrastructure mode. All devices must have valid IP addresses and share the same SSID and channel. In addition, they must share the same SSID and channel as the wireless access point (wireless router).
Networking the printer
9
A simple type of wireless network is one where a PC with a wireless adapter communicates directly with a printer equipped for wireless networking. This mode of communication is called ad hoc. A device in this type of network must have a valid IP address and be set to ad hoc mode. The wireless print server must also be configured with the same SSID and channel. Infrastructure Characteristics Communication Security Range Speed Requirements for all devices on the network Unique IP address for each Yes device Mode set to Same SSID Same channel Infrastructure mode Yes, including the wireless access point (wireless router) Yes, including the wireless access point (wireless router) Yes Ad hoc mode Yes Yes Through wireless access point (wireless router) More security options Determined by range and number of access points Usually faster Restricted to range of individual devices on network Usually slower Directly between devices Ad hoc
Infrastructure mode is the recommended setup method because it has:
· · · ·
Increased network security Increased reliability Faster performance Easier setup
Finding the signal strength
Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength. One factor is interference from other wireless devices or even other devices such as microwave ovens. Another factor is distance. The farther two wireless devices are from each other, the more likely it is that the communication signal will be weaker.
Networking the printer
10
Networking the printer
Installing and configuring a printer for use on a network lets users at different computers print to a common printer. There are two methods for networking this printer:
· Configure a wireless network connection for the printer.
Note: To set up the printer, use a computer that connects wirelessly to the network. The printer must be near the computer you will be using to configure it. After configuration, the printer can be moved to the location where it will reside.
· Connect the printer directly to a network computer using the USB cable, and enable it to be shared across the
network (printer sharing). Note: Refer to Mac Help for details on how to share your printer across the network.
Know your security keys
To set up your printer for wireless printing, you need the following information:
· Know the name (SSID) of your wireless network. · If your wireless network uses a security scheme, make sure you know the password that was used to keep your
network secure. This password is also known as a security key, WEP key, or WPA key. Note: If you do not know this information, see the documentation that came with the wireless network, or contact the person who set up your wireless network. Use the table below to write down the information you need to know. Item SSID (name of your network) Security key (password) Description
· Make sure you copy down the security key exactly, including any capital letters, and store it in a safe place for
future reference. The security key must follow the following criteria:
WEP key
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are AF and 09. Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.
WPA-PSK or WPA2-PSK key
Up to 64 hexadecimal characters. Hexadecimal characters are AF and 09. Between 8 and 64 ASCII characters. ASCII characters are letters, numbers, and symbols found on a
keyboard.
Why do I need an installation cable?
When you set up the printer on your wireless network, you will need to temporarily connect the printer to a computer using the installation cable. This temporary connection is used to set up the wireless settings of the printer. An installation cable is also known as a USB cable.
Installing the printer on a network
Follow the instructions for the networking method you want to use. Make sure the selected network is set up and working properly, and that all relevant devices are turned on. For more information on your specific network, see your network documentation or consult the person who set up the network.
Networking the printer
11
Installing the printer on additional network computers
If you are installing your network printer for use with multiple computers on the network, insert the installation CD into each additional computer, and follow the instructions on the computer screen.
· You do not need to repeat the connection steps for each computer you want to print to the printer. · The printer should appear as a highlighted printer in the installation. If multiple printers appear in the list, make
sure you select the printer with the correct IP address/MAC address.
Related topics:
· "Finding IP addresses" on page 9 · "Finding the MAC address" on page 8
Sharing the printer on a network
To let other Macintosh computers on your network that use Mac OS X version 10.3 or later use any printer connected to your Macintosh computer:
1 Click Apple menu 2 Click Print & Fax.
System Preferences.
3 From the Sharing tab, select Share these printers with other computers.
Note: If necessary, click the lock so you can make changes.
4 Select the printer(s) you want to share with other computers.
To let Windows computers on your network use any printer connected to your Macintosh computer:
1 Click Apple menu 2 Click Print & Fax.
System Preferences.
3 From the Sharing tab, select Share these printers with other computers.
Note: If necessary, click the lock so you can make changes.
4 Select the printer(s) you want to share with other computers. 5 Click Show All, and then click Sharing. 6 From the Services tab, select Windows Sharing.
Note: Windows users should see the Windows documentation for information on adding a network printer connected to a Macintosh computer.
Selecting a network printer
You can print or scan using a network printer connected to a local or remote subnet.
1 Open the application that you want to use. The Network Selection sheet can be accessed through three different
paths: If you are using Lexmark Setup Assistant (during setup) Do this
a Install the printer software. For more information, see "Installing the
printer software" on page 121.
b Once the Printer Selection screen appears, choose Add Remote
from the drop-down menu.
Networking the printer
12
If you are using All-in-One Center
Do this
a From the Finder desktop, double-click the Lexmark 6500 Series
folder.
b Double-click the Lexmark 6500 Series Center icon. c From the menu, choose Advanced Network Scan Access.
The Network Scan Access dialog appears.
d Click +.
Network Card Reader
a From the Finder desktop, double-click the Lexmark 6500 Series
folder.
b Double-click the Lexmark Network Card Reader icon. c Click +.
The Network Selection sheet appears.
2 Select a printer from your local subnet or from a remote subnet. · The application searches for supported printers in the network or printers that are connected to your
computer.
· If you want to select a particular printer on a remote subnet, type the IP address of the print server to which
the printer is connected in the Search by IP field, and then press return on your keyboard. If you do not know the IP address of the print server, consult the person who set up your network.
· If you want to search a remote subnet for supported printers, type any IP address that belongs to the
particular subnet in the Search by IP field and the subnet mask in CIDR notation, and then press return on your keyboard. If you do not know the IP address of the print server, consult the person who set up your network.
3 From the list of printers, select the name of the printer that you want to use. 4 Click Select.
Finding a printer/print server located on remote subnets
The printer software CD can automatically find the printers that are located on the same network as the computer. If the printer and print server are located on another network (called a subnet), you must manually enter an IP address during printer software installation.
Using a wireless network connection
This printer contains an internal wireless print server, which allows the printer to be used on a wireless network. The following settings from your existing wireless network may be needed to properly configure the printer for use on the network:
· The network name, also known as the SSID · The type of security used on the network (WEP, WPA, WPA2) · Any applicable security keys or passwords used with the network security encryption type 1 Insert the printer software CD. 2 From the Finder desktop, double-click the Lexmark 6500 Series icon. 3 Double-click Install. 4 Click Continue. 5 Follow the instructions on the computer screen.
Networking the printer
13
If your printer is already installed but you have not set it up for use on your wireless network, you need to add your printer to the Printer List.
1 From the Finder desktop, click Applications. 2 From Applications, double-click Utilities. 3 Double-click Printer Setup Utility.
The Printer List dialog appears.
4 From the menu bar, click Add.
The Printer Browser dialog appears.
5 Select XXXX Series
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