® A Division of Cisco Systems, Inc. Cable Modem WIRED with USB and Ethernet Connections User Guide Model No. BEFCMU10 Cable Modem with USB and Ethernet Connections Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2003 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders. How to Use this Guide Your guide to the Cable Modem has been designed to make understanding networking with the Cable Modem easier than ever. Look for the following items when reading this guide: This checkmark means there is a Note of interest and is something you should pay special attention to while using the Cable Modem. This exclamation point means there is a Caution or warning and is something that could damage your property or the Cable Modem. This question mark provides you with a reminder about something you might need to do while using the Cable Modem. In addition to these symbols, there are definitions for technical terms that are presented like this: word: definition. Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like this: Figure 0-1: Sample Figure Description Figure numbers and descriptions can also be found in the "List of Figures" section in the "Table of Contents". BEFCMU10_V3-UG-31020NC JL Cable Modem with USB and Ethernet Connections Table of Contents Chapter 1: Introduction Welcome What's in this Guide? 1 1 1 Chapter 2: Getting to Know the Cable Modem Back Panel Ports Front Panel LEDs 3 3 4 Chapter 3: Connecting the Cable Modem Overview Connection Using the Ethernet Port Connection Using the USB Port 5 5 5 6 Chapter 4: Installing the USB Driver for Windows XP Overview Instructions for Installing the Driver 7 7 7 Chapter 5: Installing the Driver for Windows 2000 Overview Instructions for Installing the Driver 8 8 8 Chapter 6: Installing the Driver for Windows Millennium Overview Instructions for Installing the Driver 10 10 10 Chapter 7: Installing the Driver for Windows 98 Overview Instructions for Installing the Driver 11 11 11 Appendix A: Troubleshooting Common Problems and Solutions 13 13 Appendix B: Windows Help Appendix C: Glossary Appendix D: Specifications Appendix E: Warranty Information Appendix F: Regulatory Information Appendix G: Contact Information 15 16 22 23 24 25 Cable Modem with USB and Ethernet Connections List of Figures Figure 2-1: Back Panel Figure 2-2: Front Panel Figure 3-1: Connect the Coaxial Cable Figure 3-2: Connect the Ethernet Network Cable Figure 3-3: Connect the Coaxial Cable Figure 3-4: Connect the USB Cable Figure 4-1: Welcome Figure 4-2: Please wait... Figure 5-1: Welcome Figure 5-2: Install Hardware Device Drivers Figure 5-3: Locate Driver Files Figure 5-4: Driver Files Search Results Figure 5-5: Driver Installation Complete Figure 6-1: Add New Hardware Wizard Figure 6-2: Driver Installation Complete Figure 7-1: Add New Hardware Wizard Figure 7-2: Search for Driver Figure 7-3: Select CD-ROM Drive Figure 7-4: Select Updated Driver Figure 7-5: Location of Driver Figure 7-6: Driver Installation Complete 3 4 5 5 6 6 7 7 8 8 8 9 9 10 10 11 11 11 12 12 12 Cable Modem with USB and Ethernet Connections Chapter 1: Introduction Welcome Thank you for choosing the Cable Modem. The Linksys Cable Modem is the easiest and most affordable way to get a blazing fast connection to the Internet--far faster than a dial-up, and without tying up your phone line. The "always on" connection eliminates dial-up wait time and busy signals. Web surfing and your e-mail are instantly available, anytime. Installation is quick and simple. Connect it directly to any PC with an available USB or Ethernet port, and you're ready to surf the Internet. Or connect it to a Linksys router and share that high-speed Internet access with everyone on your home network. The Linksys Cable Modem is fully compliant with all industry standards--DOCSIS 1.0, 1.1, and 2.0--so you know it'll work with any cable Internet service provider. With the Linksys Cable Modem, you'll avoid monthly rent charges, and make the most of your high-speed cable Internet connection. What's in this Guide? This user guide covers the steps for installing the Cable Modem and installing its USB driver if you are using its USB connection. · Chapter 1: Introduction This chapter describes the Cable Modem's applications and this User Guide. · Chapter 2: Getting to Know the Cable Modem This chapter describes the physical features of the Cable Modem. · Chapter 3: Connecting the Cable Modem This chapter instructs you on how to connect the Cable Modem using its Ethernet or USB port. · Chapter 4: Installing the USB Driver for Windows XP This chapter explains how to install the Windows XP driver required for a USB connection to the Cable Modem. Chapter 1: Introduction Welcome 1 Cable Modem with USB and Ethernet Connections · Chapter 5: Installing the USB Driver for Windows 2000 This chapter explains how to install the Windows 2000 driver required for a USB connection to the Cable Modem. · Chapter 6: Installing the USB Driver for Windows Millennium This chapter explains how to install the Windows Millennium driver required for a USB connection to the Cable Modem. · Chapter 7: Installing the USB Driver for Windows 98 This chapter explains how to install the Windows 98 driver required for a USB connection to the Cable Modem. · Appendix A: Troubleshooting This appendix describes some potential problems and solutions regarding use of the Cable Modem. · Appendix B: Windows Help This appendix describes how you can use Windows Help for instructions about networking, such as installing the TCP/IP protocol. · Appendix C: Glossary This appendix gives a brief glossary of terms frequently used in networking. · Appendix D: Specifications This appendix provides the technical specifications for the Cable Modem. · Appendix E: Warranty Information This appendix supplies the warranty information for the Cable Modem. · Appendix F: Regulatory Information This appendix supplies the regulatory information regarding the Cable Modem. · Appendix G: Contact Information This appendix provides contact information for a variety of Linksys resources, including Technical Support. Chapter 1: Introduction What's in this Guide? 2 Cable Modem with USB and Ethernet Connections Chapter 2: Getting to Know the Cable Modem Back Panel Ports The Cable Modem's ports are located on the back panel. Figure 2-1: Back Panel Power Port Reset Button The Power port is where you will connect the included power adapter. The Reset button allows you to clear the Cable Modem's connections and set the Cable Modem to the factory defaults. The Ethernet port allows you to connect the Cable Modem to your PC or other Ethernet network device using a Category 5 (or better) Ethernet network cable. The USB port allows you to connect the Cable Modem to your PC using the included USB cable. The Cable port is where you will connect the cable from your Internet Service Provider (ISP). This is a round coaxial cable, like the one that connects to the back of your cable box or television. Ethernet Port USB Port Cable Port Chapter 2: Getting to Know the Cable Modem Back Panel Ports 3 Cable Modem with USB and Ethernet Connections Front Panel LEDs The Cable Modem's LEDs are located on the front panel. Figure 2-2: Front Panel Power LED Green. The Power LED lights up when the Cable Modem is powered on. Internet Cable LED Green. The Cable LED flashes when the Cable Modem is establishing a connection to your cable ISP. It is solidly lit when the Cable Modem is synchronized with your cable ISP. Green. The Activity LED lights up and flashes when the Cable Modem is sending or receiving data transmissions. Green. The Ethernet LED lights up when the Cable Modem is connected to your computer or network through the Ethernet port. It flashes when there is activity on the Ethernet port. Green. The USB LED lights up when the Cable Modem is connected to your computer or network through the USB port. It flashes when there is activity on the USB port. Activity LED Ethernet LED USB LED Chapter 2: Getting to Know the Cable Modem Front Panel LEDs 4 Cable Modem with USB and Ethernet Connections Chapter 3: Connecting the Cable Modem Overview You can connect the Cable Modem to your PC using either the Ethernet port or the USB port. If you use the USB port, you will also have to install a USB driver on your PC. If you are using the Cable Modem's Ethernet port, proceed to the "Connection Using the Ethernet Port" section. If you are using the Cable Modem's USB port, proceed to the "Connection Using the USB Port" section. NOTE: Make sure that you have TCP/IP installed on your computer. For more information, refer to "Appendix B: Windows Help." Connection Using the Ethernet Port 1. Power off your PC. If you have an existing cable modem that you are replacing, disconnect it at this time. 2. Connect the coaxial cable from your Internet Service Provider (ISP) or cable company to the Cable port on the back panel of the Cable Modem. (The other end of the coaxial cable should be connected according to the ISP or cable company's instructions.) 3. Connect the included Ethernet network cable to the Ethernet port on the back panel of the Cable Modem. 4. Connect the other end of the Ethernet network cable to the RJ-45 port of your PC's Ethernet network adapter or a network device, such as a router, switch, or hub. 5. Connect the included power adapter to the Power port on the back panel of the Cable Modem. Connect the other end to a standard electrical outlet. 6. The Power LED on the front panel of the Cable Modem should light up and remain lit. 7. Power on your PC. 8. Contact your cable ISP to activate your account. Your cable ISP will need the MAC address for the Cable Modem in order to set up your account. The 12-digit MAC address is printed on a bar code label on the bottom of the Cable Modem. Once you have given them this number, your cable ISP should be able to activate your account. Congratulations! The installation of the Cable Modem is complete. Figure 3-1: Connect the Coaxial Cable Figure 3-2: Connect the Ethernet Network Cable NOTE: To activate your high-speed Internet account, you must contact your cable ISP after you have connected the Cable Modem. Chapter 3: Connecting the Cable Modem Overview 5 Cable Modem with USB and Ethernet Connections Connection Using the USB Port 1. Power off your PC. If you have an existing cable modem that you are replacing, disconnect it at this time. 2. Connect the coaxial cable from your Internet Service Provider (ISP) or cable company to the Cable port on the back panel of the Cable Modem. (The other end of the coaxial cable should be connected according to the ISP or cable company's instructions.) 3. Connect the included power adapter to the Power port on the back panel of the Cable Modem. Connect the other end to a standard electrical outlet. 4. The Power LED on the front panel of the Cable Modem should light up and remain lit. 5. Connect the square end of the included USB cable to the USB port on the back panel of the Cable Modem. 6. Connect the rectangular end of the USB cable to your PC's USB port. 7. Power on your PC. During the boot-up process, your computer should recognize the Cable Modem and request to install the Cable Modem's driver. Proceed to the appropriate chapter for instructions on how to install the USB driver. · If your PC runs Windows XP, proceed to "Chapter 4: Installing the USB Driver for Windows XP." · If your PC runs Windows 2000, proceed to "Chapter 5: Installing the USB Driver for Windows 2000." · If your PC runs Windows Millennium, proceed to "Chapter 6: Installing the USB Driver for Windows Millennium." · If your PC runs Windows 98, proceed to "Chapter 7: Installing the USB Driver for Windows 98." Figure 3-4: Connect the USB Cable Figure 3-3: Connect the Coaxial Cable Chapter 3: Connecting the Cable Modem Connection Using the USB Port 6 Cable Modem with USB and Ethernet Connections Chapter 4: Installing the USB Driver for Windows XP Overview If you are connecting the Cable Modem to your computer using the USB port, follow these instructions to install the USB driver required for Windows XP. Instructions for Installing the Driver 1. Power on your computer. Make sure you have administrative rights on your computer; otherwise you cannot install the driver. 2. Windows XP will automatically detect the Cable Modem. Insert the User Guide and USB Drivers CD-ROM into your computer's CD-ROM drive. 3. On the Welcome screen of the Found New Hardware Wizard, select Install the software automatically (Recommended), and click the Next button. 4. Please wait while ...