Dual-Mode Model No. Internet Telephony Kit with Skype CIT400 TM User Guide Dual-Mode Internet Telephony Kit Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders. WARNING: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. How to Use the User Guide This User Guide has been designed to make understanding how to use the Dual-Mode Internet Telephony Kit easier than ever. Look for the following items when reading this User Guide: This exclamation point means there is a caution or warning and is something that could damage your property or Dual-Mode Internet Telephony Kit. This question mark provides you with a reminder about something you might need to do while using the Dual-Mode Internet Telephony Kit. This checkmark means there is a note of interest and is something you should pay special attention to while using the Dual-Mode Internet Telephony Kit. In addition to these symbols, there are definitions for technical terms that are presented like this: word: definition. Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like this: Figure 0-1: Sample Figure Description CIT400-UG-61213 A DF Dual-Mode Internet Telephony Kit Dual-Mode Internet Telephony Kit IMPORTANT SAFETY INSTRUCTIONS BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOUD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY, INCLUDING THE FOLLOWING. · · · · · · Read and follow all warnings and instructions marked on the product. Do not use this product near water, laundry tub, in a wet basement, or near a swimming pool. Do not place this product on an unstable table. The product may fall and be damaged. This product should never be placed near or over a radiator or heat register. This product should be operated only from the type of power source indicated on the label. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use this product to report a gas leak in the vicinity of the leak. Do not use this product near intensive care medical equipment or by persons with pacemakers. Due to the radio signals between base station and handset, wearers of hearing aids may experience interference in the form of a humming noise. SAVE THESE INSTRUCTIONS · · · · · Dual-Mode Internet Telephony Kit BATTERIES · Use only the battery type listed in the instruction manual. Do not use lithium batteries or nonrechargeable batteries that may damage the handset and charger. Do not dispose of the battery in a fire, as they can explode. Do not open or mutilate the battery. Released electrolyte is corrosive and can cause damage to the eyes or skin. It can be toxic if swallowed. Avoid contact with metal objects when handling the battery. These objects could short out the batteries or cause the conductor to overheat resulting in burns. Do not attempt to recharge the battery cell by heating it. Sudden release of battery electrolyte can cause burns or irritation to the eyes or skin. Observe the proper polarity, or direction, of any battery. Reverse insertion of the battery cell can result in leakage or explosion. Remove the battery cells if you do not plan to use the product for several months at a time. Discard any "dead" batteries because they are likely to leak into the product. Do not store this product or the battery in a high temperature area. Battery stored in a freezer or refrigerator should be protected from condensation during storage and defrosting. Battery should be stabilized at room temperature before using. Your battery is rechargeable and can be recycled once it outlives its usefulness. Depending upon your local and state law, it might be illegal to dispose of this battery into a municipal waste system. Check with your local solid waste company for more information on your recycling options for the battery cells. · · · SAVE THESE INSTRUCTIONS · · · · · · Table of Contents Chapter 1: Introduction Welcome What's in This User Guide? Dual-Mode Internet Telephony Kit Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit Overview The Charger The Base Station The Handset's Front Panel The Handset's Side Panel The Handset's Back Panel Chapter 3: Getting Started Before You Begin Getting Started with the Handset Getting Started with the Base Station Powering On the Handset Entering Names, Numbers and Special Characters Phone Features Adjusting the Call Volume First Time Phone Use Chapter 4: Using the Dual-Mode Internet Telephony Kit Overview Skype Basics Setting up a Skype Contact List Viewing and Calling a SkypeOut Contact Incoming Skype Calls 1 1 2 3 3 3 4 5 7 8 9 9 9 10 10 11 12 12 13 17 17 18 18 20 23 Dual-Mode Internet Telephony Kit Call History Intercom and Conference Calls Skype Voicemail Your Skype Profile Skype Settings The Handset's Display Screen Icons Landline Features Landline Voicemail Using Additional Features Customizing the Handset Managing the Handset(s) Chapter 5: Network Settings The Network Appendix A: Troubleshooting Common Problems and Solutions Frequently Asked Questions Default Settings Country Codes Appendix B: Specifications Environmental Appendix C: Regulatory Information IMPORTANT SAFETY INSTRUCTIONS. READ CAREFULLY AND KEEP FOR FUTURE REFERENCE. Environment and Safety Compliance Information European Union Appendix D: Warranty Information Appendix E: Contact Information 24 26 27 30 31 35 38 42 43 44 53 59 59 67 67 70 71 72 83 84 85 85 85 87 92 95 97 Chapter 1: Introduction Welcome Thank you for choosing the Linksys Dual-Mode Internet Telephony Kit with Skype. It will allow you to make phone calls using your broadband connection (through SkypeTM) and traditional phone service (optional). It also supports SkypeOutTM dialing. For landline service, you must have a service provider and a telephone port to connect to. The Dual-Mode Internet Telephony Kit gives you cordless convenience, so you don't have to sit in front of your computer when you want to talk to your friends. It comes with a handset, charger, and a base station. After the handset receives its initial charge, you can plug the base station into an Ethernet port and use the phone immediately. Dual-Mode Internet Telephony Kit What is Skype? Skype allows you to make free calls to other Skype users and really cheap calls to ordinary phones. Skype also offers additional features, including: SkypeOut SkypeInTM SkypeOut allows you to place calls to traditional landline and mobile phones. SkypeIn is a subscription feature that provides you with a traditional phone number for receiving Skype calls on your cordless phone from traditional landlines and mobile phones. Skype VoicemailTM Skype voicemail allows you to send and receive messages and record a greeting. All of these features are available at www.skype.com Chapter 1: Introduction Welcome 1 Dual-Mode Internet Telephony Kit What's in This User Guide? This guide covers the steps for installing the Dual-Mode Internet Telephony Kit. · · · · Chapter 1: Introduction This chapter describes the Dual-Mode Telephony Kit's applications and this User Guide. Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit This chapter describes the physical features of the Dual-Mode Internet Telephony Kit. Chapter 3: Getting Started This chapter explains how to connect and set up the Dual-Mode Internet Telephony Kit. Chapter 4: Using the Dual-Mode Internet Telephony Kit This chapter discusses how to make calls and configure different features of the Dual-Mode Internet Telephony Kit. Appendix A: Troubleshooting This appendix describes some potential problems and solutions, as well as frequently asked questions, regarding use of the Dual-Mode Internet Telephony Kit. Appendix B: Specifications This appendix provides the technical specifications for the Dual-Mode Internet Telephony Kit. Appendix C: Warranty Information This appendix supplies the warranty information for the Dual-Mode Internet Telephony Kit. Appendix D: Regulatory Information This appendix supplies the regulatory information regarding the Dual-Mode Internet Telephony Kit. Appendix E: Contact Information This appendix provides contact information for a variety of Linksys resources, including Technical Support. Chapter 1: Introduction What's in This User Guide? · · · · · 2 Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit Overview The Dual-Mode Internet Telephony Kit with Skype includes eight items: · · · · · · · · A handset A charger A power adapter for the charger A base station A power adapter for the base station 2 AAA batteries A RJ-11 telephone line cord An RJ-45 ethernet cable Dual-Mode Internet Telephony Kit The Charger The Dual-Mode Internet Telephony Kit comes with a charger, which plugs into an electrical outlet. When the handset's power runs low, slide it into the charger, and the handset will begin recharging automatically. Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit Overview Figure 2-1: Handset on Charger and Base Station 3 Dual-Mode Internet Telephony Kit The Base Station The base station must be connected to an ethernet port to use Skype. To make landline calls, the base station should also be connected to a telephone line port. Page Button Front Panel Skype LED PHONE LINE LED Page Button Blue. The Skype LED lights up and is solidly lit during a Skype call. Amber. The PHONE LINE LED lights up and is solidly lit during a landline call. Press this button to page your handset. To stop the page, press the right soft key on your handset. You will also use this button if you need to register additional handsets (refer to "Chapter 4: Using the Dual-Mode Internet Telephony Kit" for more information). Figure 2-2: Front Panel of Base Station Back Panel Line Port Use the Line port to connect the base station to your telephone wall jack with a RJ-11 telephone cable. Use the Ethernet port to connect the base station to your ethernet connection with an RJ45 ethernet cable. Use the power port to connect the power adapter of the base station. To reset all network settings to the factory default settings, use the end of a paper clip to push in the reset button. Figure 2-3: Side Panel of Base Station 4 Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit The Base Station Ethernet Port Power Port Reset Button Dual-Mode Internet Telephony Kit The Handset's Front Panel The LED and keys of the handset are described here. You can have up to four cordless handsets for a single base station (refer to "Chapter 4: Using the Dual-Mode Internet Telephony Kit" for more information). LED Red. The LED lights up when the handset is in use. It flashes when there is an incoming call or a message waiting. LED The context-sensitive keys are described in this table. Icon Name Soft Key Function Press this key to select the appropriate action shown on the left- or right-hand side of the screen. Use this pad to navigate menus. Depending on the menu, you may scroll up, down, left and right. Press down to adjust ringer or call volume. During standby mode, press up to change your Skype Status, press down to see the All Calls list. Soft Key Navigation Pad Call Soft Key Power/ End Call Navigation Pad Star or Alpha Intercom #, Key Lock, or Pause Speakerphone Call Press this key to make or answer calls. mute Figure 2-4: Front of Handset Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit The Handset's Front Panel 5 Dual-Mode Internet Telephony Kit Icon Name Power/End Call Function Press this key to power on the handset when the handset is off. Press and hold this key to see the Skype menu when the handset is on. Your choices include powering off the phone. NOTE: If the battery charge is low, the handset may not power on for up to 15 minutes. Star, Alpha Use for the functions of a * (star) key or to toggle between upper and lower case alphabetic characters. This key performs all the functions of a # (pound) key, locks the keys, or enters a pause. Press this button to access the intercom feature. #, Key Lock, or Pause Intercom Mute Press this button to mute the microphone. The caller cannot hear you, but you can hear the caller. Press this key to use the speakerphone. ...