User manual LINKSYS CIT400

Dual-Mode Model No. Internet Telephony Kit with Skype CIT400 TM User Guide Dual-Mode Internet Telephony Kit Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders. WARNING: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. How to Use the User Guide This User Guide has been designed to make understanding how to use the Dual-Mode Internet Telephony Kit easier than ever. Look for the following items when reading this User Guide: This exclamation point means there is a caution or warning and is something that could damage your property or Dual-Mode Internet Telephony Kit. This question mark provides you with a reminder about something you might need to do while using the Dual-Mode Internet Telephony Kit. This checkmark means there is a note of interest and is something you should pay special attention to while using the Dual-Mode Internet Telephony Kit. In addition to these symbols, there are definitions for technical terms that are presented like this: word: definition. Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like this: Figure 0-1: Sample Figure Description CIT400-UG-61213 A DF Dual-Mode Internet Telephony Kit Dual-Mode Internet Telephony Kit IMPORTANT SAFETY INSTRUCTIONS BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOUD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY, INCLUDING THE FOLLOWING. · · · · · · Read and follow all warnings and instructions marked on the product. Do not use this product near water, laundry tub, in a wet basement, or near a swimming pool. Do not place this product on an unstable table. The product may fall and be damaged. This product should never be placed near or over a radiator or heat register. This product should be operated only from the type of power source indicated on the label. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use this product to report a gas leak in the vicinity of the leak. Do not use this product near intensive care medical equipment or by persons with pacemakers. Due to the radio signals between base station and handset, wearers of hearing aids may experience interference in the form of a humming noise. SAVE THESE INSTRUCTIONS · · · · · Dual-Mode Internet Telephony Kit BATTERIES · Use only the battery type listed in the instruction manual. Do not use lithium batteries or nonrechargeable batteries that may damage the handset and charger. Do not dispose of the battery in a fire, as they can explode. Do not open or mutilate the battery. Released electrolyte is corrosive and can cause damage to the eyes or skin. It can be toxic if swallowed. Avoid contact with metal objects when handling the battery. These objects could short out the batteries or cause the conductor to overheat resulting in burns. Do not attempt to recharge the battery cell by heating it. Sudden release of battery electrolyte can cause burns or irritation to the eyes or skin. Observe the proper polarity, or direction, of any battery. Reverse insertion of the battery cell can result in leakage or explosion. Remove the battery cells if you do not plan to use the product for several months at a time. Discard any "dead" batteries because they are likely to leak into the product. Do not store this product or the battery in a high temperature area. Battery stored in a freezer or refrigerator should be protected from condensation during storage and defrosting. Battery should be stabilized at room temperature before using. Your battery is rechargeable and can be recycled once it outlives its usefulness. Depending upon your local and state law, it might be illegal to dispose of this battery into a municipal waste system. Check with your local solid waste company for more information on your recycling options for the battery cells. · · · SAVE THESE INSTRUCTIONS · · · · · · Table of Contents Chapter 1: Introduction Welcome What's in This User Guide? Dual-Mode Internet Telephony Kit Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit Overview The Charger The Base Station The Handset's Front Panel The Handset's Side Panel The Handset's Back Panel Chapter 3: Getting Started Before You Begin Getting Started with the Handset Getting Started with the Base Station Powering On the Handset Entering Names, Numbers and Special Characters Phone Features Adjusting the Call Volume First Time Phone Use Chapter 4: Using the Dual-Mode Internet Telephony Kit Overview Skype Basics Setting up a Skype Contact List Viewing and Calling a SkypeOut Contact Incoming Skype Calls 1 1 2 3 3 3 4 5 7 8 9 9 9 10 10 11 12 12 13 17 17 18 18 20 23 Dual-Mode Internet Telephony Kit Call History Intercom and Conference Calls Skype Voicemail Your Skype Profile Skype Settings The Handset's Display Screen Icons Landline Features Landline Voicemail Using Additional Features Customizing the Handset Managing the Handset(s) Chapter 5: Network Settings The Network Appendix A: Troubleshooting Common Problems and Solutions Frequently Asked Questions Default Settings Country Codes Appendix B: Specifications Environmental Appendix C: Regulatory Information IMPORTANT SAFETY INSTRUCTIONS. READ CAREFULLY AND KEEP FOR FUTURE REFERENCE. Environment and Safety Compliance Information European Union Appendix D: Warranty Information Appendix E: Contact Information 24 26 27 30 31 35 38 42 43 44 53 59 59 67 67 70 71 72 83 84 85 85 85 87 92 95 97 Chapter 1: Introduction Welcome Thank you for choosing the Linksys Dual-Mode Internet Telephony Kit with Skype. It will allow you to make phone calls using your broadband connection (through SkypeTM) and traditional phone service (optional). It also supports SkypeOutTM dialing. For landline service, you must have a service provider and a telephone port to connect to. The Dual-Mode Internet Telephony Kit gives you cordless convenience, so you don't have to sit in front of your computer when you want to talk to your friends. It comes with a handset, charger, and a base station. After the handset receives its initial charge, you can plug the base station into an Ethernet port and use the phone immediately. Dual-Mode Internet Telephony Kit What is Skype? Skype allows you to make free calls to other Skype users and really cheap calls to ordinary phones. Skype also offers additional features, including: SkypeOut SkypeInTM SkypeOut allows you to place calls to traditional landline and mobile phones. SkypeIn is a subscription feature that provides you with a traditional phone number for receiving Skype calls on your cordless phone from traditional landlines and mobile phones. Skype VoicemailTM Skype voicemail allows you to send and receive messages and record a greeting. All of these features are available at www.skype.com Chapter 1: Introduction Welcome 1 Dual-Mode Internet Telephony Kit What's in This User Guide? This guide covers the steps for installing the Dual-Mode Internet Telephony Kit. · · · · Chapter 1: Introduction This chapter describes the Dual-Mode Telephony Kit's applications and this User Guide. Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit This chapter describes the physical features of the Dual-Mode Internet Telephony Kit. Chapter 3: Getting Started This chapter explains how to connect and set up the Dual-Mode Internet Telephony Kit. Chapter 4: Using the Dual-Mode Internet Telephony Kit This chapter discusses how to make calls and configure different features of the Dual-Mode Internet Telephony Kit. Appendix A: Troubleshooting This appendix describes some potential problems and solutions, as well as frequently asked questions, regarding use of the Dual-Mode Internet Telephony Kit. Appendix B: Specifications This appendix provides the technical specifications for the Dual-Mode Internet Telephony Kit. Appendix C: Warranty Information This appendix supplies the warranty information for the Dual-Mode Internet Telephony Kit. Appendix D: Regulatory Information This appendix supplies the regulatory information regarding the Dual-Mode Internet Telephony Kit. Appendix E: Contact Information This appendix provides contact information for a variety of Linksys resources, including Technical Support. Chapter 1: Introduction What's in This User Guide? · · · · · 2 Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit Overview The Dual-Mode Internet Telephony Kit with Skype includes eight items: · · · · · · · · A handset A charger A power adapter for the charger A base station A power adapter for the base station 2 AAA batteries A RJ-11 telephone line cord An RJ-45 ethernet cable Dual-Mode Internet Telephony Kit The Charger The Dual-Mode Internet Telephony Kit comes with a charger, which plugs into an electrical outlet. When the handset's power runs low, slide it into the charger, and the handset will begin recharging automatically. Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit Overview Figure 2-1: Handset on Charger and Base Station 3 Dual-Mode Internet Telephony Kit The Base Station The base station must be connected to an ethernet port to use Skype. To make landline calls, the base station should also be connected to a telephone line port. Page Button Front Panel Skype LED PHONE LINE LED Page Button Blue. The Skype LED lights up and is solidly lit during a Skype call. Amber. The PHONE LINE LED lights up and is solidly lit during a landline call. Press this button to page your handset. To stop the page, press the right soft key on your handset. You will also use this button if you need to register additional handsets (refer to "Chapter 4: Using the Dual-Mode Internet Telephony Kit" for more information). Figure 2-2: Front Panel of Base Station Back Panel Line Port Use the Line port to connect the base station to your telephone wall jack with a RJ-11 telephone cable. Use the Ethernet port to connect the base station to your ethernet connection with an RJ45 ethernet cable. Use the power port to connect the power adapter of the base station. To reset all network settings to the factory default settings, use the end of a paper clip to push in the reset button. Figure 2-3: Side Panel of Base Station 4 Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit The Base Station Ethernet Port Power Port Reset Button Dual-Mode Internet Telephony Kit The Handset's Front Panel The LED and keys of the handset are described here. You can have up to four cordless handsets for a single base station (refer to "Chapter 4: Using the Dual-Mode Internet Telephony Kit" for more information). LED Red. The LED lights up when the handset is in use. It flashes when there is an incoming call or a message waiting. LED The context-sensitive keys are described in this table. Icon Name Soft Key Function Press this key to select the appropriate action shown on the left- or right-hand side of the screen. Use this pad to navigate menus. Depending on the menu, you may scroll up, down, left and right. Press down to adjust ringer or call volume. During standby mode, press up to change your Skype Status, press down to see the All Calls list. Soft Key Navigation Pad Call Soft Key Power/ End Call Navigation Pad Star or Alpha Intercom #, Key Lock, or Pause Speakerphone Call Press this key to make or answer calls. mute Figure 2-4: Front of Handset Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit The Handset's Front Panel 5 Dual-Mode Internet Telephony Kit Icon Name Power/End Call Function Press this key to power on the handset when the handset is off. Press and hold this key to see the Skype menu when the handset is on. Your choices include powering off the phone. NOTE: If the battery charge is low, the handset may not power on for up to 15 minutes. Star, Alpha Use for the functions of a * (star) key or to toggle between upper and lower case alphabetic characters. This key performs all the functions of a # (pound) key, locks the keys, or enters a pause. Press this button to access the intercom feature. #, Key Lock, or Pause Intercom Mute Press this button to mute the microphone. The caller cannot hear you, but you can hear the caller. Press this key to use the speakerphone. Speakerphone 6 Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit The Handset's Front Panel Dual-Mode Internet Telephony Kit The Handset's Side Panel If you have a headset (optional), open the headset flap. Then plug your headset into the headset port. HEADSET Figure 2-5: Headset Port Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit The Handset's Side Panel 7 Dual-Mode Internet Telephony Kit The Handset's Back Panel The handset's speakerphone and battery compartment are located on the back panel. For directions on how to insert the batteries, refer to "Chapter 3: Getting Started." Speakerphone Battery Compartment Figure 2-6: Back Panel of Handset 8 Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit The Handset's Back Panel Chapter 3: Getting Started Before You Begin To use Skype you will need an available ethernet port. If you have traditional phone service (landline), you will also need an available telephone wall jack. Dual-Mode Internet Telephony Kit Getting Started with the Handset To insert the batteries and charge them, follow these instructions: Figure 3-1: Handset's Batteries 1. Remove the cover of the battery compartment. 2. Insert the two NiMH rechargeable, AAA batteries (included). Make sure the polarities are correct. (The + and - ends of the batteries should be in the + and - slots of the compartment.) 3. Slide the cover upward until it snaps into place. 4. Plug the charger's power adapter into an electrical outlet. Place the handset on the charger. For the initial charge, let the batteries charge for 14 hours before using the handset. This maximizes battery performance and life. NOTE: The handset may become warm during the initial charge. NOTE: If the batteries are low, the handset may not power on for up to 15 minutes and will emit a warning tone. Place the handset on the charger to recharge. Proceed to the next section, "Getting Started with the Base Station." Chapter 3: Getting Started Before You Begin Figure 3-2: Handset on Charger 9 Dual-Mode Internet Telephony Kit Getting Started with the Base Station To connect the base station, follow these instructions: 1. If you have a landline, connect a RJ-11 telephone line cord (included) to the LINE port of the base station. Then connect the other end to your telephone wall jack. If only the landline is connected you can only make and receive calls over the landline. 2. Connect the Ethernet RJ-45 cable (included) to the Ethernet port of the base station. Then connect the other end to a network Ethernet jack. If only the Ethernet cable is connected, you can only make and receive Skype or SkypeIn calls. 3. Connect the included power adapter to the power port of the base station. Then plug the power adapter into an electrical outlet. Proceed to the next section, "Powering On the Handset." Figure 3-3: Connect to the LINE Port Powering On the Handset When the handset is fully charged, press and release the Power/End Call key; this will power on the handset. To power off the handset, press the Power/End Call key until you will see the Skype menu. Scroll to Switch Off. Press Select and the phone will power off. · Standby mode is when the phone is on, but not in use. In standby mode your phone displays signal strength, handset number (in parenthesis), battery charge status, Skype status, user i.d. and time. Figure 3-4: Connect to the Ethernet Port Figure 3-5: Connect to the Power Port 10 Chapter 3: Getting Started Getting Started with the Base Station Dual-Mode Internet Telephony Kit Entering Names, Numbers and Special Characters Use the handset number keys to enter text, numbers or symbols. Entering or Deleting Letters, Numbers, Symbols and Special Characters · Press the star, alpha key to change between uppercase and lowercase letters or numeric characters. Alpha modes also display some special characters. Press the # key for symbols including the @ sign. Press and release 0 (zero) to add a space. Press and hold 0 (zero) to add a + (plus). To erase a character, press and release Clear; it works as a backspace. To delete all characters, press and hold Clear. · · · Chapter 3: Getting Started Entering Names, Numbers and Special Characters 11 Dual-Mode Internet Telephony Kit Phone Features Adjusting the Call Volume During a call, press up or down on the navigation pad to change the volume level. Making Handsfree Calls You can use a headset with a 2.5 mm plug or speakerphone for handsfree calls. To use a headset, follow these instructions: 1. Open the headset flap. 2. Plug your headset into the headset port. 3. Unplug the headset to end the handsfree feature. You can use the speakerphone instead of the headset: 1. Press the Speaker key on the phone. The speaker icon will display on screen. 2. For call clarity, have the back panel of the phone facing up. 3. To end the call, press the Speaker key again. Proceed to the next section, "First Time Phone Use" Figure 3-6: Headset HEADSET 12 Chapter 3: Getting Started Phone Features Dual-Mode Internet Telephony Kit First Time Phone Use When you turn on the phone for the first time, you will be asked to: 1. Select the language. If the language you want does not appear on-screen, scroll to find the correct language and press Select to confirm. 2. Review the agreement. Use the navigation button to move up or down. Read the agreement and press Accept to proceed. 3. Set your country code. For the phone to work correctly according to your country's standards, you must use the code for the country you are calling from. For example, the U.S. and Canada use the country code of 1. If you don't know your Country's code, see "Appendix A, Troubleshooting" for a list. Press Clear to make a correction. Press Enter to confirm the country code. 4. Set your area code. To be able to return local, national or international calls received on the Landline, you must set your area code. Your phone will update the information and reset itself. If your country does not use area codes, leave this field blank. 5. Create a Skype Account or sign in to your existing Skype Account. Each Skype account has a unique Skype Name with a password. If your Skype Name is the same as another Skype user, it will not be accepted. Your existing Skype Name needs to be at least 6 characters and can be any combination of letters, numbers and symbols. Your password needs to be at least 4 characters. This password is different from the system PIN of the phone. Each phone user can have their own Skype account. Figure 3-7: Agreement Figure 3-8: Country Code Figure 3-9: Password Chapter 3: Getting Started First Time Phone Use 13 Dual-Mode Internet Telephony Kit Setting the clock It is necessary to set the clock to the correct time zone of the location where your Skype phone is being used before initial phone use. The time zone is based on Greenwich Mean Time (GMT). If you don't know your time zone, you can obtain it from http://www.greenwichmeantime.com. 1. Press Menu. 2. Scroll to Settings. Press Select. 3. Scroll to Time & Date. Press Select. 4. Scroll to Time Zone. Press Select. 5. Scroll to the correct zone. Press OK when finished. The correct time and date setting will be entered. To manually set the time, or to edit the Time and Date settings, see "Editing the Time and Date Settings" in Chapter 4. Figure 3-10: Selecting the Time Zone 14 Chapter 3: Getting Started First Time Phone Use Dual-Mode Internet Telephony Kit Registering the Handset To make calls the handset must be registered to the base unit. This is preset. However, if you bought an extra handset or de-registered a handset, you may see the message Unregistered on the phone's LCD screen. To register the handset when the Unregistered message has displayed: 1. Press Reg. 2. Press the middle button (PAGE) on the base station. When you release it, the lights will flash. 3. If asked, enter the System PIN (default: 0000). Use Clear to make a correction. 4. Press OK to confirm. The handset will start searching for the base station. 5. After successful registration, the signal strength icon will display steadily on the handset screen. If registration failed, repeat these steps. NOTE: Your base station can register up to 4 handsets. When 4 handsets are registered, the base station memory becomes full and no further handsets can be registered to that base station. Checking the Signal Strength The signal icon displays the link status between the handset and base station. If the signal icon displays, the handset and base station are communicating and calls can be made and received. If you don't see the Signal Strength icon, you may be too far from the base station. Move the handset closer to the base station. If you are on a call and losing signal strength, you will hear warning tones, which gives you time to move the handset and base station closer together. Figure 3-11: Signal Strength icon 15 Chapter 3: Getting Started First Time Phone Use Dual-Mode Internet Telephony Kit Staying within Range If you move outside of the base station's range during a call, an alarm tone will sound and the Base/Handset Link icon will flash on the handset's display screen. Your call will be disconnected if you do not move back within range. Congratulations! The installation of the Dual-Mode Internet Telephony Kit is complete. For more information on how to use the Telephony Kit, refer to "Chapter 4: Using the Dual-Mode Internet Telephony Kit." 16 Chapter 3: Getting Started First Time Phone Use Chapter 4: Using the Dual-Mode Internet Telephony Kit Overview This chapter explains how to · · · · Use the handset Use Skype features Use landline features Manage the handset Navigation Pad Soft Key Call Dual-Mode Internet Telephony Kit LED Soft Key Power/ End Call Star, Alpha Intercom #, Key Lock, or Pause Speakerphone mute Figure 4-1: Front of Handset IMPORTANT: Emergency calls cannot be placed through a Skype line. If you dial an emergency number, it will automatically be placed through a landline if one is available. If a landline is not available the emergency call will not go through. Chapter 4: Using the Dual-Mode Internet Telephony Kit Overview 17 Dual-Mode Internet Telephony Kit Skype Basics Setting up a Skype Contact List 1. Press Menu. 2. Scroll to Add Contact. Press Select. 3. Scroll to Skype or SkypeOut type of contact and press OK. 4. For a Skype Contact, enter the Name or Skype Name, using the handset keys. When you are finished, press OK. Skype will search its database for the Contact's information. When the correct information is displayed, press OK. The Contact will be added to your list (you can skip step 5). For a SkypeOut Contact, enter the Contact Name using the handset keys. When you are finished, press OK. 5. Enter the number of the Contact, starting with the + sign (press and hold zero) followed by the international country code, area code and phone number. Press Enter. (If the number is not valid, you will get an error message.) The Contact will be added to your list. When your Contact List is full, a notification displays and you will need to delete entries before adding more. Figure 4-3: Add Contact, Enter Name NOTE: To make a SkypeOut call for the number 905-555-6622 where the country code is "1" (North America), dial +19055556622. Figure 4-2: Add Skype Contact 18 Chapter 4: Using the Dual-Mode Internet Telephony Kit Skype Basics Dual-Mode Internet Telephony Kit Viewing and Calling a Skype Contact To quickly dial a Skype Contact, press the right Contact key. Scroll through the Contact list or use the handset keys to find the letter of the name. When you have highlighted the name to call, press the Call key. You can also: 1. Press Menu. 2. Scroll to Contacts. Press Select. 3. Scroll to highlight the name you want, or use the handset key to find the name. Press Call. . Figure 4-4: Call a Contact Finding a Skype User You can search for a Skype user that is not on your contact list. 1. Press Menu. 2. Scroll to Search. Press Select. 3. Enter the Skype name or as much of the name as possible with the handset keys. The more specific the name, the shorter the search. Press Enter. A list of matching names displays. 4. Scroll to the user's name and press Options. You can call, view their profile and add to your contact list. Figure 4-5: Search for a Skype Name NOTE: If you enter the same name for two different entries, then the message, "DUPLICATE NAME REPLACE?" will be displayed. Select OK to replace the existing entry with the new entry, or select CANCEL to change the name. Chapter 4: Using the Dual-Mode Internet Telephony Kit Setting up a Skype Contact List 19 Dual-Mode Internet Telephony Kit Viewing and Calling a SkypeOut Contact SkypeOut Credit You can call a traditional landline or mobile phone using SkypeOut. SkypeOut calls require SkypeOut credit. While your phone is in standby, your Skype credit is displayed. To purchase additional credits, go to www.skype.com. Assigning a Preferred Line for SkypeOut Calls You can assign a preferred line for SkypeOut and landline Contacts (except from the outgoing call list). Details for assigning a landline Contacts preferred line are found later in this Chapter. The Preferred Line options are: Always SkypeOut, Always Landline or Always Ask (default). 1. Press Menu. 2. Scroll to Settings. Press Select. 3. Scroll to Call Settings. Press Select. 4. Scroll to Preferred line. Press Select. 5. Scroll to SkypeOut. Press Select. The new setting is saved. Calling from SkypeOut when the Preferred Line is Always Ask 1. Enter the phone number you want to call, or select it from the contact list. 2. Press Options. 20 Chapter 4: Using the Dual-Mode Internet Telephony Kit Viewing and Calling a SkypeOut Contact Dual-Mode Internet Telephony Kit 3. Scroll to SkypeOut. 4. Press Select. The call will be dialed. Managing Your Contacts You can allow new, rename, block, unblock or remove a contact from your list. Renaming a Contact 1. Using the Contact key, or Menu, Contact list, find the name you want to change. Press Options. 2. Scroll to Rename. Press Select. 3. Edit the name using the handset keys. Use Clear to make a correction. 4. Press Enter. The new entry is saved. Figure 4-6: Selecting a Contact Blocking a Contact You can block a contact. You will always appear as offline to any user that you have blocked. 1. Using the Contact key, or Menu, Contact list, find the name you want to block. Press Options. 2. Scroll to Block. Press Select. 3. A confirmation request will display. Press Yes to confirm. You can then choose to block or remove the contact. Chapter 4: Using the Dual-Mode Internet Telephony Kit Viewing and Calling a SkypeOut Contact 21 Dual-Mode Internet Telephony Kit Unblocking a Contact 1. Press Menu. 2. Scroll to Settings. Press Select. 3. Scroll to Privacy. Press Select. 4. Scroll to Blocked Users. Press Select. 5. Scroll to the contact you want to unblock. Press Options. 6. Press Unblock. NOTE: This is the contact list of the user who is currently logged into Skype. Removing a Contact 1. Using the Contact key, or Menu, Contact list, find the name you want to block. Press Options. 2. Scroll to Remove. Press Select. 3. A confirmation request will display. Press Yes. The contact is removed. 22 Chapter 4: Using the Dual-Mode Internet Telephony Kit Viewing and Calling a SkypeOut Contact Dual-Mode Internet Telephony Kit Incoming Skype Calls Answering an Incoming Skype Call When you receive a Skype call, the handset will ring the selected Skype ring tone (refer to the "Customizing the Handset" section), and the Skype Call in Progress icon will flash. The display screen will show the display name and Skype ID of the caller or the number of the call (if it is a SkypeIn call). To answer, press the Call key. Answering a Second Incoming Skype Call When there is a second incoming Skype call while you are on the first Skype call, you will hear a short beep periodically. To pick up the second incoming call, press the Call key. Your current Skype call will be put on hold. To toggle between the two calls, press the Call key. You can also press the Power/End Call key, to end the current call and return to the other caller. Rejecting an Incoming Skype Call Press Reject while the phone is ringing. The handset returns to standby. Ending a Skype Call Press the Power/End Call key, or place the handset on the charger. Call Timer When you are on a call, the on-screen call timer shows the duration of your current call. Chapter 4: Using the Dual-Mode Internet Telephony Kit Incoming Skype Calls 23 Dual-Mode Internet Telephony Kit Call History The handset keeps track of the calls you make, miss or receive (answered or not). The history includes caller name, number call time and date. You can also review received Skype Voicemail, Skype New Contact requests and landline voicemail. Checking the Call History 1. Press the Menu key. 2. Scroll to History. Press Select. Scroll through All Calls, Missed Calls, Incoming, Outgoing, Voicemails (received and not deleted) or New Contact (this allows someone to add you to their Skype contact list). 3. Press Select to see the history of your choice. To view the details of an entry, scroll to the entry and select Options. 4. Scroll to the option you want, press Select to see details. Figure 4-7: History Options Calling from Call History Use this feature to call a number that is in Call History.Press the Menu key. 5. Scroll to History. Press Select. 6. Scroll to the call list you want. Press Select. 7. Scroll to the call record you want. 8. Press the Call key. The number is dialed out on the preferred line. 24 Chapter 4: Using the Dual-Mode Internet Telephony Kit Call History Dual-Mode Internet Telephony Kit Deleting A Call History List You can delete an entire call history list at once. 1. Press the Menu key. 2. Scroll to History. Press Select. 3. Scroll to the call list you want. Press Select. 4. Press Options. 5. Scroll to Clear List. Press Select. Press Yes to confirm. All records are deleted. NOTE: Your phone stores your call history only as long as you are signed in to Skype. When you sign out, the current call history is cleared. A new call history will be saved when you sign in to Skype again. Chapter 4: Using the Dual-Mode Internet Telephony Kit Call History 25 Dual-Mode Internet Telephony Kit Intercom and Conference Calls Intercom Calls Press INT (intercom). Scroll to the handset to call. Press Call. Transferring a Call to another Handset 1. Press INT (intercom) during a call. 2. Scroll to the handset you want. Press Call. 3. Press the Power/End Call key after the other handset user answers. The outside call will be transferred. Starting a Conference Call You can place a conference call with two other callers, if one of the other handsets share your same base unit. During a conference call, access the Options menu for other functions and features. 1. Call the first Skype contact or landline user through SkypeOut. 2. Press the INT key. 3. Scroll to find the handset you want to include in the call. 4. Press CALL. 5. When the caller on the second handset answers, press CONF. You are now on a 3-way call. 26 Chapter 4: Using the Dual-Mode Internet Telephony Kit Intercom and Conference Calls Dual-Mode Internet Telephony Kit Skype Voicemail The Telephony Kit supports landline voicemail and Skype Voicemail. Skype Voicemail requires a subscription from www.skype.com. These instructions are only for Skype Voicemail. Instructions for landline voicemails are found later in this chapter. You can record "My Greeting". 1. Press Menu. 2. Scroll to Settings. Press Select. 3. Scroll to Call Settings. Press Select. 4. Scroll to Voicemail. Press Select. 5. Scroll to My Greeting. Press Options. 6. Scroll to Record New. Record your greeting. To listen to your greeting, follow through step 5 above. In Options, scroll to Play. Press Select to hear the greeting. To set your greeting to the default Skype Voicemail greeting, follow through step 5 above. In Options scroll to Reset Default. Press Select. Press Yes to confirm. When you have new Skype Voicemail, the LED on the handset will flash, and the Skype Voicemail icon will appear on the display screen. NOTE: The Skype Voicemail list will display an icon next to each voicemail. The Skype Voicemail icon with a red star indicates that a message is new, while the same icon without the star indicates that you have already heard this message. 27 Chapter 4: Using the Dual-Mode Internet Telephony Kit Skype Voicemail Dual-Mode Internet Telephony Kit Retrieving a Skype Voicemail Message 1. Press Menu. 2. Scroll to History. Press Select. 3. Scroll to Voicemails. Press Select. 4. Scroll to Skype VM. Press Select. 5. Scroll to the Skype Voicemail you want to listen to. Press Select. Returning a Skype Voicemail call You can return a call to the Skype Voicemail sender. 1. Select Menu. 2. Scroll to History. Press Select. 3. Scroll to Voicemails. Press Select. 4. Scroll to Skype VM. Press Options. 5. Select the Skype Voicemail you want to return. 6. Press Call. 28 Chapter 4: Using the Dual-Mode Internet Telephony Kit Skype Voicemail Dual-Mode Internet Telephony Kit Deleting a Skype Voicemail These instructions are only for deleting Skype Voicemails. For Landline voicemail, follow your service provider's instructions. 1. Select Menu. 2. Scroll to History. Press Select. 3. Scroll to Voicemails. Press Select. 4. Scroll to Skype VM. Press Options. 5. Select the message you want to delete. 6. Select Delete. Press Select. A confirmation request will display. 7. Select OK to confirm. The Skype Voicemail is deleted. Chapter 4: Using the Dual-Mode Internet Telephony Kit Skype Voicemail 29 Dual-Mode Internet Telephony Kit Your Skype Profile You have the option to create a Public and a Private profile. The details of a Public profile can be viewed by other Skype users. The details of a Private profile are not available to others. You can change your profile information at any time. You are not required to enter any information into your profile, however, the more information you provide, the easier it will be for your friends to find you on Skype. Public Details Your Public profile can store information about you that will be visible to other Skype Users. 1. Press Menu. 2. Scroll to Status. Press Select. 3. Scroll to My Profile. Press Select. 4. Scroll to Public Detail. Press Select. View, add or modify the information. Figure 4-8: Public Detail Profile Private Details You can store up to three of your E-mail addresses. Another Skype user can find you on the network if they know your E-mail address and it is stored in Private Details. To Add, Edit or Delete an E-mail Address: 1. Press Menu. 30 Figure 4-9: Public Details Chapter 4: Using the Dual-Mode Internet Telephony Kit Your Skype Profile Dual-Mode Internet Telephony Kit 2. Scroll to Status. Press Select. 3. Scroll to My Profile. Press Select. 4. Scroll to Private Detail. Press Select. 5. Scroll to the E-mail entry you want to modify. Press Options. 6. Scroll to Edit, Remove or Add. If your e-mail entries are blank, you will only have the Add option. Press Select. 7. For a new entry, use the keypad to enter your mail address (press the # key to view @ and. ). Press OK when complete. For Edit or Remove, scroll to the entry and press Select. Figure 4-10: Private Detail Profile Skype Settings Call Forwarding You can redirect Skype calls to another landline or mobile number. 1. Press Menu. 2. Scroll to Settings. Press Select. 3. Scroll to Call Settings. Press Select. 4. Scroll to Call Forward. Press Select. (you will do this twice). 5. Scroll to Yes or Call Forward (if changing the call forward number). Press Select. Chapter 4: Using the Dual-Mode Internet Telephony Kit Skype Settings Figure 4-11: Private Details 31 Dual-Mode Internet Telephony Kit Enter the number to forward your calls to. Press Enter. Your calls will be forwarded. To end call forwarding perform steps 1-4 above. Then scroll to No and press Select. Do Not Disturb You can turn off all ringers for Skype and SkypeIn calls. When you activate DND (Do Not Disturb) your handset will not ring when it receives incoming Skype calls. 1. Press up on the Navigation pad. The Skype Status menu will display. 2. Scroll to DND. Press Select. This choice will stay active until you select a different Skype Status. 32 Chapter 4: Using the Dual-Mode Internet Telephony Kit Skype Settings Dual-Mode Internet Telephony Kit Privacy You can decide to allow anyone to call you, only your contacts or only authorized users, by setting the Privacy settings. 1. Press Menu. 2. Scroll to Settings. Press Select. 3. Scroll to Privacy. Press Select. 4. Choose from Skype Calls, SkypeIn Calls or Blocked Users. Press Select. 5. Choose the calls that will be allowed. Press Select. Your choice will be saved. Figure 4-12: Skype Calls Option Automatic Sign In to Skype You can choose to automatically sign in to your Skype account every time the base unit powers up. 1. Press Menu. 2. Scroll to Settings. Press Select. 3. Scroll to General. Press Select. 4. Scroll to Auto Sign In. Press Select. 5. Select the setting you want. Press OK. The new setting is saved. Chapter 4: Using the Dual-Mode Internet Telephony Kit Skype Settings 33 Dual-Mode Internet Telephony Kit Changing your Skype Status In standby mode you will see an icon that displays your handset's current status. You can quickly change your Skype Status by pressing up on the Navigation key. Scroll to the status you want and press Select to set your phone. You can also change the status through the Menu by selecting Status. Your status choice is active until you select a different status. Choose from the following: Table 1: Skype Status Icon Silent Online Offline Skype Me Away Not Avail. (not available) DND (do not disturb) Invisible Setting The phone doesn't ring. Signed in. Signed out. Available for calls from anyone. This setting temporarily disables your privacy settings. Signed in, but away. You are logged in, but haven't used Skype over an extended time. All ringers are turned off. Signed in, but others will see you as Offline. Definition 34 Chapter 4: Using the Dual-Mode Internet Telephony Kit Skype Settings Dual-Mode Internet Telephony Kit The Handset's Display Screen Icons The display screen shows descriptive icons, a call timer (displayed during a call), and menus for settings. Current icons that appear on your handset are described below. . Icon Description Add Contact Battery full (This bar shortens as the battery charge runs low Call in Call missed Calls blocked Contact Error Icon Description All Calls History Battery low Call in progress Call out Calls forwarded Contact missed Handset lost link Headset in use Home phone/landline Chapter 4: Using the Dual-Mode Internet Telephony Kit The Handset's Display Screen Icons 35 Dual-Mode Internet Telephony Kit Icon Description Keypad lock Icon Description Line on hold Login Missed Event Mobile phone New Skype Voicemail Office phone Mute New voicemail (Standby mode) Ringer off Signal strength SkypeOut Skype Voicemail Status pending Skype Alert (low credit or subscription expires in 7 days or less) SkypeOut blocked Speakerphone Warning 36 Chapter 4: Using the Dual-Mode Internet Telephony Kit The Handset's Display Screen Icons Dual-Mode Internet Telephony Kit Updating Skype Software Skype periodically updates its software. You can check to see if updates are available for your phone. 1. Press Menu. 2. Scroll to Settings. Press Select. 3. Scroll to Advanced. Press Select. 4. Scroll to SW update. Press Select. 5. Follow the on-screen instructions. Changing Your Skype Password You can change your Skype password at any time. To maximize security, you should occasionally change your password. Instructions for setting up your initial Skype Name and password are in Chapter 3. 1. Press Menu. 2. Scroll to Settings. Press Select. 3. Scroll to General. Press Select. 4. Scroll to Change Passwd. Press Select. 5. Enter the new password. Press Enter. Enter the new password again and press Enter. 6. Press Enter to verify the password. The setting will be saved. Chapter 4: Using the Dual-Mode Internet Telephony Kit The Handset's Display Screen Icons 37 Dual-Mode Internet Telephony Kit Landline Features Answering an Incoming Landline Call When you receive a call, the handset will ring, and the Home Phone/Landline icon will flash. To answer, press the Call key. Answering a Second Landline Incoming Call When there is an incoming call from another line while you are on the first call, you will hear a call waiting tone. To pick up the incoming call, select Call. The first call is put on hold. You can press the Call key to toggle between the calls, or press the Power/End Call key to end the current call. Making a Second Landline Call This applies only if you have subscribed to this service from your telephone provider. Press the Call key. Dial the number you want. Press the Call key to toggle between the two calls. Press the Power/End Call key to end the current call. Calling from the Landline Number when the Preferred Line is Always Ask 1. Enter the landline phone number you want to call. 2. Press Options. 3. Scroll to Landline. Press Select. The number will be called. 38 Chapter 4: Using the Dual-Mode Internet Telephony Kit Landline Features Dual-Mode Internet Telephony Kit Calling from the Landline Number when the Preferred Line is Landline 1. Dial the landline number you want to call. 2. Press the Call key. Turning off the Landline Ringer Press the Power/End Call key to turn off the ringer for a current incoming landline call. Temporary Tone Mode If your phone is set to pulse dialing, press the * key during a call for a temporary tone mode. The letter `d' displays. The numbers you enter for the call will be sent as a tone signal. Adding a Landline Number to the Contact List 1. Enter the number during standby mode. 2. Select Options. 3. Scroll to Add Contacts. Press Select. 4. Enter a unique name for the entry. (If the Contact List is full, a notification/alert message is shown and the handset will return to standby mode.) 5. Select OK. Chapter 4: Using the Dual-Mode Internet Telephony Kit Landline Features 39 Dual-Mode Internet Telephony Kit Dial Mode If available in your country, Dial Mode allows you to use either tone (DTMF) or pulse (rotary) dialing. To change the dial mode, follow these steps: 1. Press Menu. 2. Scroll to Settings. Press Select. 3. Scroll to Advanced. Press Select. 4. Scroll to Landline. Press Select. 5. Scroll to Dial Mode. Press Select. 6. Scroll to the new setting. Press OK. The new setting is saved. Figure 4-13: Landline Dial Mode Setting the Recall Duration You can set the recall duration on the handset. In most cases, you do not need to change this setting. If you do need to change or add recall durations, contact your traditional phone service provider for more information. 1. Select Menu. 2. Scroll to Settings. Press Select. 3. Scroll to Advanced. Press Select. 4. Scroll to Landline. Press Select. 40 Chapter 4: Using the Dual-Mode Internet Telephony Kit Landline Features Dual-Mode Internet Telephony Kit 5. Scroll to Recall. Press Select. 6. Scroll to the new setting. 7. Press OK. The new setting is saved. Setting the Pause Duration A pause is a break you can enter when making a call. It may be required for PABX or operator services call. The pause duration can be changed. Consult your telephone service provider regarding this feature. 1. Press Menu. 2. Scroll to Settings. Press Select. 3. Scroll to Advanced. Press Select. 4. Scroll to Landline. Press Select. 5. Scroll to Pause. Press Select. 6. Scroll to the new setting. 7. Select OK. The setting is saved. Ending a Landline Call Press the Power/End Call key, or place the handset on the charger. Chapter 4: Using the Dual-Mode Internet Telephony Kit Landline Features 41 Dual-Mode Internet Telephony Kit Landline Voicemail For landline voicemail, you will need to call the service provider's voicemail message number. Retrieving a Voicemail Message 1. Press Menu. 2. Scroll to History. Press Select. 3. Scroll to Voicemails. Press Select. 4. Scroll to Landline VMWI. Press Options. 5. Scroll to the service provider you want. Press Options. Scroll to Call. Press Select. Wait for voice instruction. Editing or Deleting the Landline Service Provider's Number 1. Press Menu. 2. Scroll to History. Press Select. 3. Scroll to Landline VMWI. Press Select. 4. Scroll to the service provider you want. Press Options. 5. To edit, scroll to Edit. Enter the new number. Press Enter. The number is saved. 6. To delete, scroll to Delete. A confirmation request displays. Press Yes. The number is deleted. 42 Chapter 4: Using the Dual-Mode Internet Telephony Kit Landline Voicemail