® A Division of Cisco Systems, Inc. Wireless-G IP Phone Voice User Guide Model No. WIP300 Wireless-G IP Phone Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders. Warning: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. How to Use this Guide This User Guide has been designed to make understanding networking with the Wireless-G IP Phone easier than ever. Look for the following items when reading this User Guide: This exclamation point means there is a caution or warning and is something that could damage your property or IP Phone. This question mark provides you with a reminder about something you might need to do while using the IP Phone. This checkmark means there is a note of interest and is something you should pay special attention to while using the IP Phone. WIP300-UG-60217NC CB Wireless-G IP Phone Table of Contents Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 What's in This User Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Chapter 2: Getting to Know the Wireless-G IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 The Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 The Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 The Side Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 The Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Chapter 3: Installing and Using the Wireless-G IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Charging the IP Phone's Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Setting up the Wireless-G IP Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Using the Wireless-G IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Chapter 4: Configuring the Wireless-G IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Appendix A: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Appendix B: Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Appendix C: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Appendix D: Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Appendix E: Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Appendix F: Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Wireless-G IP Phone Wireless-G IP Phone Introduction Welcome Thank you for choosing the Linksys Wireless-G IP Phone. It will allow you to make phone calls using your broadband connection, whether you're at home or in your office. How does the IP Phone do this? It connects to your wireless router or access point to receive telephone service through your cable or DSL Internet connection. But what does all of this mean? Networks are useful tools for sharing Internet access and computer resources and making voice calls using your high-speed Internet connection. You'll be able to make phone calls using the account you set up with your Internet phone service provider while surfing the Internet on your computer. So, networks not only are useful in homes and offices, but also can be fun. Use the instructions in this User Guide to help you set up and configure the IP Phone after you have created an account with your Internet phone service provider. These instructions should be all you need to get the most out of the Wireless-G IP Phone. Note: For information about your Internet phone service, refer to the materials provided by your Internet phone service provider. Chapter 1: Introduction Welcome 1 Wireless-G IP Phone What's in This User Guide? This guide covers installing, configuring, and troubleshooting the Wireless-G IP Phone. · · · · · · · · · · Chapter 1: Introduction Describes the IP Phone's applications and this User Guide. Chapter 2: Getting to Know the Wireless-G IP Phone Describes the physical features of the IP Phone. Chapter 3: Installing and Using the Wireless-G IP Phone Explains how to install the IP Phone and use it. Chapter 4: Configuring the Wireless-G IP Phone Discusses how to configure the IP Phone's settings. Appendix A: Troubleshooting Describes potential problems and solutions, as well as frequently asked questions, regarding use of the IP Phone. Appendix B: Glossary Gives a brief glossary of terms frequently used in networking. Appendix C: Specifications Provides technical specifications for the IP Phone. Appendix D: Warranty Information Provides warranty information for the IP Phone. Appendix E: Regulatory Information Provides regulatory information regarding the IP Phone. Appendix F: Contact Information Provides contact information for a variety of Linksys resources, including Technical Support. 2 Chapter 1: Introduction What's in This User Guide? Wireless-G IP Phone Getting to Know the Wireless-G IP Phone The Bottom Panel The IP Phone's USB mini-B port is located on the bottom panel of the Phone. Use the USB mini-B port to connect the included AC adapter to the IP Phone to charge its battery. USB mini-B Port Chapter 2: Getting to Know the Wireless-G IP Phone The Bottom Panel 3 Wireless-G IP Phone The Front Panel The IP Phone's buttons and their functions are described in the table below: Icon Button Name Softkeys Function Press the Soft Keys to select menu items directly above the Soft Keys. Navigation Button Move the Navigation button up or down to scroll through menus and settings. You can also press the Navigation button to select a highlighted menu item or setting. Press the Place/Receive Call button to make or receive Internet phone calls. Press the Power/End Call button to end and Internet phone call, or press and hold the Power/End Call button for two seconds to Turn the Phone on or off. You can also press the Power/End Call button to quickly exit a menu and return to the Home screen. Press the Clear button to erase characters when you are entering information into the Phone. If you need to erase a large number of characters, press and hold the Clear button until all of the characters are erased. Press the keys on the Numeric Keypad to enter letters and numbers in the Phone. When entering text, press the keys until the letter you want is displayed on the LCD screen. To switch from entering letters to numbers, press the left Soft Key. (To enter special characters, press the * [Star] or 1 keys until the character is displayed on the LCD screen.) Place/Receive Call Button Power/ End Call Button Clear Button Numeric Keypad 4 Chapter 2: Getting to Know the Wireless-G IP Phone The Front Panel Wireless-G IP Phone The Side Panel The IP Phone's Headset jack is located on the side panel of the Phone. Use it to connect a headset for hands-free operation. Headset Jack Chapter 2: Getting to Know the Wireless-G IP Phone The Side Panel 5 Wireless-G IP Phone The Back Panel The IP Phone's battery compartment is located on the back panel of the IP Phone. For directions on how to insert the battery, refer to "Chapter 3: Installing and Using the Wireless-G IP Phone". Battery compartment 6 Chapter 2: Getting to Know the Wireless-G IP Phone The Back Panel Wireless-G IP Phone Installing and Using the Wireless-G IP Phone Overview This chapter provides instructions for first-time installation and basic use of the IP Phone. Follow the steps below to get started. Once you have finished configuring the phone you will be able to make and receive Internet phone calls. Inserting and Charging the Phone's Battery 1. Remove the battery compartment cover by sliding it downwards. 2. Insert the battery with the metal contacts facing the contacts at the bottom of the battery compartment. 3. Replace the battery cover by sliding it upwards until it clicks into place. Metal Contacts Battery Proceed to the next section, "Charging the IP Phone's Battery" on page 8. Chapter 3: Installing and Using the Wireless-G IP Phone Overview 7 Wireless-G IP Phone Charging the IP Phone's Battery 1. Connect the small end of the included AC power adapter to the USB mini-B port on the bottom of the IP Phone. USB mini-B port 2. Plug the other end of the adapter into a standard electrical outlet. You see a charging indicator on the LCD screen Note: Allow the battery to charge for eight hours before initial use. When the Battery charging indicator remains solid blue, the battery is fully charged and ready for use. When the battery is fully charged, proceed to "Setting up the Wireless-G IP Phone" on page 9. 8 Chapter 3: Installing and Using the Wireless-G IP Phone Charging the IP Phone's Battery Wireless-G IP Phone Setting up the Wireless-G IP Phone Before you begin, make sure you have an active Internet connection and the account information provided by your Internet phone service provider. Note: The Phone automatically dims and turns off the LCD display when the Phone is not in use. If this happens while you are configuring the Phone, press any key to turn the display back on and continue configuring the Phone. 1. Press the Power button to turn on the Phone. 2. Press the Menu Soft Key. 3. Scroll to Profile, then press the Navigation button to enter the Profile menu. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone 9 Wireless-G IP Phone 4. You see a message asking you to create a password. Press the Navigation button, then use the numeric keypad to enter a password. 5. When you are finished entering a password, press the Navigation button to save it. Note: After you have created a password, you will need to enter it to access the Profile menu. 6. Scroll to SIP Account, then press the Select Soft Key to enter the SIP Account menu. 10 Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone Wireless-G IP Phone 7. Press the Option Soft Key, then press the Select Soft Key to edit the default SIP account. 8. Highlight each setting your service provider requires you to change, then press the Select Soft Key to change the setting. When you are finished changing a setting, press the Navigation button to save your changes. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone 11 Wireless-G IP Phone 9. If you need to change a setting that does not appear on the Edit screen, scroll to Advanced, then press the Select Soft Key to enter the Advanced menu. 10. Highlight each setting your service provider requires you to change, then press the Select Soft Key to change the setting. When you are finished changing the setting, press the Navigation button to save your changes. 11. When you are finished making changes in the advanced settings menu, press the Back Soft Key until you return to the Profile menu. 12 Chapter 3: Installing and Usin ...