® A Division of Cisco Systems, Inc. Wireless-G IP Phone User Guide Voice Model No. WIP330 Wireless-G IP Phone Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2005 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders. WARNING: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. How to Use this Guide The User Guide to the Wireless-G IP Phone has been designed to make understanding networking with the IP Phone easier than ever. Look for the following items when reading this User Guide: This exclamation point means there is a caution or warning and is something that could damage your property or IP Phone. This question mark provides you with a reminder about something you might need to do while using the IP Phone. This checkmark means there is a note of interest and is something you should pay special attention to while using the IP Phone. In addition to these symbols, there are definitions for technical terms that are presented like this: Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like this: word: definition. Figure numbers and descriptions can also be found in the "List of Figures" section. Figure 0-1: Sample Figure Description WIP330_V1.1-UG-60120NC JL Wireless-G IP Phone Wireless-G IP Phone Table of Contents Chapter 1: Introduction Welcome What's in This User Guide? 1 1 1 Chapter 2: Getting to Know the Wireless-G IP Phone The Bottom Panel The Front and Side Panels The Back Panel 3 3 4 6 Chapter 3: Installing and Using the Wireless-G IP Phone Overview Inserting the Battery into the Wireless-G IP Phone Powering on the Wireless-G IP Phone Navigating the Wireless-G IP Phone Setting up the Wireless-G IP Phone Using the Wireless-G IP Phone 7 7 7 8 10 12 22 Chapter 4: Configuring the Wireless-G IP Phone Instructions for Configuring the Wireless-G IP Phone Status Information Settings of the Wireless-G IP Phone 25 25 27 28 Appendix A: Troubleshooting Common Problems and Solutions Frequently Asked Questions 61 61 66 Appendix B: Glossary Appendix C: Specifications Appendix D: Warranty Information Appendix E: Regulatory Information Appendix F: Contact Information 67 71 73 75 89 Wireless-G IP Phone List of Figures Figure 2-1: Bottom Panel Figure 2-2: Front Panel Figure 2-3: Symbol Selection Figure 2-4: Side Panel Figure 2-5: Back Panel Figure 3-1: Press the Button Figure 3-2: Insert the Battery Figure 3-3: Connect the Power Figure 3-4: Front Panel Figure 3-5: Symbol Selection Figure 3-6: Scan for Wireless Networks Figure 3-7: Select Wireless Network Figure 3-8: Connect to Wireless Network Figure 3-9: Enter WEP Key (Secured Network) Figure 3-10: Enter WPA Key (Secured Network) Figure 3-11: Successful Connection Figure 3-12: Select Menu Figure 3-13: Select SIP Settings Figure 3-14: Edit Proxy IP Figure 3-15: Save Proxy IP Figure 3-16: Save Proxy Port Figure 3-17: Save Register Proxy IP Figure 3-18: Save Register Proxy Port Figure 3-19: Save Outbound Proxy IP 3 4 5 6 6 7 7 8 10 11 12 12 13 13 13 13 14 14 15 15 16 16 17 17 Figure 3-20: Edit Outbound Proxy Port Figure 3-21: Save Expire Time Figure 3-22: Save Phone Number Figure 3-23: Save User Name Figure 3-24: Save Password Figure 3-25: Save SIP Settings Figure 3-26: Return to Standby Screen Figure 3-27: Standby Screen Figure 3-28: Call Connected Figure 3-29: Line Options Figure 3-30: Second Call Figure 3-31: Unlock Keys Figure 4-1: Front Panel Figure 4-2: Symbol Selection Figure 4-3: Standby Screen Figure 4-4: Standby Screen Figure 4-5: Main Menu Figure 4-6: Call Log Figure 4-7: Call Log Options Figure 4-8: Type of Phone Number Figure 4-9: Select Phone Book Figure 4-10: Phone Book Figure 4-11: Phone Book Options Figure 4-12: Add Person 18 18 19 19 20 20 21 21 22 22 23 23 25 26 27 28 28 29 29 29 32 32 32 33 Wireless-G IP Phone Figure 4-13: Enter Name Figure 4-14: Select Network Settings Figure 4-15: Network Settings - DHCP Figure 4-16: Network Settings - Fixed IP Figure 4-17: Enter IP Address Figure 4-18: Edit Subnet Mask Figure 4-19: Enter Subnet Mask Figure 4-20: Wireless Figure 4-21: Scanning for Wireless Networks Figure 4-22: List of Wireless Networks Figure 4-23: Connecting to Wireless Network Figure 4-24: Enter WEP Key (for Secured Network) Figure 4-25: Enter WPA Key (for Secured Network) Figure 4-26: Connecting to Wireless Network Figure 4-27: Select Default Hotspot Figure 4-28: Detect Hotspot Figure 4-29: Connecting to Hotspot Figure 4-30: Getting IP Address Figure 4-31: Select IE Browser Figure 4-32: Wi-Fi Profiles Figure 4-33: Edit SSID Figure 4-34: Edit Wireless Mode Figure 4-35: Change Authentication Mode Figure 4-36: Edit WEP Key Figure 4-37: Enter WEP Key Figure 4-38: Change EAP Type (802.1x) 33 34 34 35 35 35 35 36 36 36 37 37 37 37 38 39 39 39 39 40 40 40 41 41 41 41 Figure 4-39: Edit EAP Type (WPA-PSK) Figure 4-40: Change EAP Type (WPA-PSK) Figure 4-41: Enter SSID Figure 4-42: Change Transmit Key Figure 4-43: Edit WPA Key Figure 4-44: Profile Added Figure 4-45: Select Hotspot Figure 4-46: Edit User Name Figure 4-47: Select Phone Settings Figure 4-48: Phone Settings Figure 4-49: Ring Options Figure 4-50: Ring Types Figure 4-51: Keypad Tone Figure 4-52: Wallpaper Figure 4-53: Change Date Figure 4-54: Change Clock Figure 4-55: Change Time Format Figure 4-56: Change Clock Type Figure 4-57: Select Time Zone Figure 4-58: Change Time Zone Figure 4-59: Select NTP Server Figure 4-60: Enter Name of NTP Server Figure 4-61: Select Language Figure 4-62: Language Figure 4-63: Phone Password Figure 4-64: Select Upgrade 42 42 42 43 43 44 45 45 46 46 46 46 47 47 48 48 48 48 49 49 49 49 50 50 50 51 Wireless-G IP Phone Figure 4-65: Edit Download URL Figure 4-66: Upgrade in Progress Figure 4-67: Upgrade Successful Figure 4-68: Edit Proxy IP Figure 4-69: Enter Proxy IP Figure 4-70: Enter Register Proxy IP Figure 4-71: Enter Register Proxy Port Figure 4-72: Change Outbound Proxy IP Figure 4-73: Edit Outbound Proxy Port Figure 4-74: Change Expire Time Figure 4-75: Change Phone Number Figure 4-76: Change User Name Figure 4-77: Change Password Figure 4-78: Edit Payload Type Figure 4-79: Web Site Figure 4-80: Visit Web Site Figure 4-81: Auto-Scroll Option Figure 4-82: Web Site Options Figure 4-83: Edit Web Site Figure 4-84: Add Web Site Figure 4-85: Web Cam Figure 4-86: Web Cam Options Figure 4-87: Edit Web Cam Figure 4-88: Add Web Cam Figure 4-89: Information 51 51 51 52 52 52 52 53 53 53 53 54 54 54 55 55 55 56 56 57 58 58 58 58 60 Wireless-G IP Phone Chapter 1: Introduction Welcome Thank you for choosing the Linksys Wireless-G IP Phone. It will allow you to make phone calls using your broadband connection, whether you are at home, in your office, or at a public hotspot. How does the IP Phone do this? It connects to your wireless router or gateway, so telephone service is delivered through your cable or DSL Internet connection. You can also surf the Internet with its built-in web browser and backlit, full-color screen. But what does all of this mean? Networks are useful tools for sharing Internet access and computer resources. Your voice calls can share your high-speed Internet connection. You will be able to make phone calls using the account you set up with your Internet phone service provider, even while you're surfing the Internet on your computer. So, networks not only are useful in homes and offices, but also can be fun. Use the instructions in this User Guide to help you connect the IP Phone after you have set up an account with your Internet phone service provider. These instructions should be all you need to get the most out of the Wireless-G IP Phone. network: a series of computers or devices connected for the purpose of data sharing, storage, and/or transmission between users. ip (internet protocol): a protocol used to send data over a network. What's in This User Guide? This guide covers the steps for installing the Wireless-G IP Phone. · Chapter 1: Introduction This chapter describes the IP Phone's applications and this User Guide. NOTE: For information about your Internet phone service, refer to the materials provided by your Internet phone service provider. Chapter 1: Introduction Welcome 1 Wireless-G IP Phone · Chapter 2: Getting to Know the Wireless-G IP Phone This chapter describes the physical features of the IP Phone. · · · Chapter 3: Installing and Using the Wireless-G IP Phone This chapter explains how to install the IP Phone and use it. Chapter 4: Configuring the Wireless-G IP Phone This chapter discusses how to configure the IP Phone's settings. Appendix A: Troubleshooting This appendix describes some potential problems and solutions, as well as frequently asked questions, regarding use of the IP Phone. Appendix B: Glossary This appendix gives a brief glossary of terms frequently used in networking. Appendix C: Specifications This appendix provides the technical specifications for the IP Phone. Appendix D: Warranty Information This appendix supplies the warranty information for the IP Phone. Appendix E: Regulatory Information This appendix supplies the regulatory information regarding the IP Phone. Appendix F: Contact Information This appendix provides contact information for a variety of Linksys resources, including Technical Support. · · · · · 2 Chapter 1: Introduction What's in This User Guide? Wireless-G IP Phone Chapter 2: Getting to Know the Wireless-G IP Phone The Bottom Panel The IP Phone's headset jack and USB port are located on the bottom panel. Headset Jack Figure 2-1: Bottom Panel Headset Jack USB Port USB Port This jack allows you to connect a headset. The USB port allows you to attach the included power adapter. Chapter 2: Getting to Know the Wireless-G IP Phone The Bottom Panel 3 Wireless-G IP Phone The Front and Side Panels The power LED is located at the top of the IP Phone, while its buttons are located on the front and side panels. Power LED Blue/Red/Purple. The LED is a solid blue when the IP Phone is powered on and ready for phone calls. It flashes red when the IP Phone is not ready for phone calls. The LED alternates between blue and purple when the IP Phone is powered off and charging. The buttons of the IP Phone are described in this table. Power LED Icon Button Name Soft Key Function Selects the appropriate action shown on the left- or righthand side of the screen Lets you navigate menus and select your choices Controls cursor for its web browser Navigation Pad and Center Selection Key Navigation Pad and Center Selection Key Soft Key Call Soft Key Power or End Call Call Uses Internet phone line Different Key Choices or + Sign Figure 2-2: Front Panel 4 Enter Symbol or Space Chapter 2: Getting to Know the Wireless-G IP Phone The Front and Side Panels Wireless-G IP Phone Icon Button Name Power or End Call Function Press and hold this button for two seconds to power the IP Phone on or off. Ends the call or exits the current menu Different Key Choices or + Sign To enter an entry or setting, use the keypad. Keys 1-9 can represent uppercase letters (A, B, C), lowercase letters (a, b, c), or numbers (1, 2, 3). Press the * (star) key to switch between the different choices. Press the * (star) key twice to enter the + sign. Enter Symbol or Space Press the # (pound) key to open the Symbol Selection menu. Use the navigation pad to move through the menu. When you have the appropriate symbol highlighted, press the center selection key. Press the # (pound) key twice to enter a space. Figure 2-3: Symbol Selection Chapter 2: Getting to Know the Wireless-G IP Phone The Front and Side Panels 5 Wireless-G IP Phone Icon Button Name Volume Function Increases or decreases the volume The Back Panel The IP Phone's battery compartment is located on the back panel of the IP Phone. For directions on how to insert the battery, refer to "Chapter 3: Installing and Using the Wireless-G IP Phone." Volume Battery Compartment Figure 2-4: Side Panel 6 Figure 2-5: Back Panel Chapter 2: Getting to Know the Wireless-G IP Phone The Back Panel Wireless-G IP Phone Chapter 3: Installing and Using the Wireless-G IP Phone Overview This chapter provides instructions for first-time installation and use of the IP Phone. You will insert the battery into the IP Phone and then set it up for your wireless network and Internet phone service. Then you will be able to make and receive Internet phone calls. Metal Contacts Inserting the Battery into the Wireless-G IP Phone To insert the battery, follow these instructions: 1. Remove the cover of the battery compartment. Push down on the button and ...