Managing External Breeze Reports Trademarks 1 Step RoboPDF, ActiveEdit, ActiveTest, Authorware, Blue Sky Software, Blue Sky, Breeze, Breezo, Captivate, Central, ColdFusion, Contribute, Database Explorer, Director, Dreamweaver, Fireworks, Flash, FlashCast, FlashHelp, Flash Lite, FlashPaper, Flash Video Encoder, Flex, Flex Builder, Fontographer, FreeHand, Generator, HomeSite, JRun, MacRecorder, Macromedia, MXML, RoboEngine, RoboHelp, RoboInfo, RoboPDF, Roundtrip, Roundtrip HTML, Shockwave, SoundEdit, Studio MX, UltraDev, and WebHelp are either registered trademarks or trademarks of Adobe Systems Incorporated and may be registered in the United States or in other jurisdictions including internationally. Other product names, logos, designs, titles, words, or phrases mentioned within this publication may be trademarks, service marks, or trade names of Adobe Systems Incorporated or other entities and may be registered in certain jurisdictions including internationally. 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Acknowledgments Editorial Manager: Stephanie Gowin Writing: Jody Bleyle Editing: Mary Ferguson Production Management: Adam Barnett Media Design and Production: Adam Barnett and John Francis Second Edition: January 2006 Adobe Systems Incorporated 601 Townsend St. San Francisco, CA 94103 Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 What's new in external Breeze reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Guide to documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Additional resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Contact us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chapter 1: Understanding Breeze Reports. . . . . . . . . . . . . . . . . . . . 7 The Breeze database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About stored data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Chapter 2: Using Breeze Reporting Views . . . . . . . . . . . . . . . . . . . 9 Database schema views used in reporting . . . . . . . . . . . . . . . . . . . . . . . . . 9 Database views and data relationships . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Unique identifiers and data relationships . . . . . . . . . . . . . . . . . . . . . . . .11 EXT_TRANSACTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 EXT_TRANSACTION_DETAILS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 EXT_TRANSACTIONS_VIEWS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 EXT_USERS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 EXT_USER_FIELDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 EXT_USER_GROUPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 EXT_OBJECTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 3 4 Contents Introduction Macromedia Breeze supports external reporting through a collection of read-only database views. These database views allow you to develop a wide variety of customized reports for use throughout your enterprise. Intended audience This document is for licensed Breeze customers who want to develop customized reports based on Breeze data. What's new in external Breeze reports In Macromedia Breeze 5.1, the reporting views have been created in the database. (In Breeze 4.1, you had to create the reporting views and install them on Breeze Communication Server.) Guide to documentation In addition to this manual, the following electronic manuals and online help systems are available from the Breeze Documentation Center to help you learn about Breeze: Breeze Manager User Guide describes how to use the administration, presentation, and meeting applications of Breeze. You can access this guide from the Breeze Manager home page, and from the Help link in Breeze Manager. Breeze Presenter User Guide describes how to create Breeze presentations using PowerPoint and publish them to Breeze. You can access this document from the Breeze Manager home page, or from the Breeze menu in PowerPoint by selecting Breeze > Help. 5 Breeze Meeting User Guide for Hosts and Presenters includes information about using the Breeze web application to host online real-time meetings. The documentation includes procedures that demonstrate the simplicity of adding slides, Flash SWF files, images, and live audio and video to your presentation. You can access this guide from the Breeze Manager home page, or from the Help menu within a Breeze meeting room (when you enter as a Presenter) by selecting Meeting > Help. Breeze Meeting User Guide for Participants includes information relevant to users participating in an online real-time meeting. Breeze Meeting offers meeting participants a variety of options to make their experience truly participatory, including the ability to send messages and questions to Presenters and to each other, and the ability to participate through live video and audio. You can access this guide from the Breeze Manager home page, or from the Help menu within a Breeze meeting room (when you enter as a Participant) by selecting Meeting > Help. Breeze Integration Guide includes information necessary to make application programming interface (API) calls on the Breeze server from your external system, such as a web application. It also explains how to interpret the XML results that Breeze returns. In addition, the documentation contains reference material about each API and its parameters. Additional resources Additional documentation, white papers, and articles are available at the following websites: Breeze Resource Center This site, at www.macromedia.com/resources/breeze, is updated regularly with tutorials, simulations, best-practices information, and links to procedures. Breeze Support Center This site, at www.macromedia.com/support/breeze, contains current support information, including TechNotes, helpful Breeze presentations, and support program details. Contact us For additional assistance, please contact Technical Support. 6 Introduction CHAPTER 1 Understanding Breeze Reports The Macromedia Breeze platform allows users to share online meetings, presentations, and training courses over the Internet. Reporting access to Macromedia Breeze data allows you to track learning effectiveness, participation, system usage, and content analysis. 1 The Breeze database Macromedia Breeze requires a database to store information about users, content, courses, meetings, and reports. The database is created as part of the Breeze installation and setup procedure by the Breeze database engine or Microsoft SQL Server 2000. User activity (such as viewing or submitting data) within Breeze populates the database. The collected data can then be viewed in customized reports using external tools such as Crystal Reports, Macromedia ColdFusion Studio, or SQL-based tools. About stored data The following data from Breeze sessions can be captured in Breeze reports. Breeze Presentation: content views, slide views, and presentation views Breeze Training: course management facilities such as course attendee statistics, content viewing statistics, and quiz results Breeze Meeting: meeting attendance, meeting duration, and meeting content About reports Breeze reports are available out of the box; you can also create customized reports. You can export the underlying report data in CSV format. 7 8 Understanding Breeze Reports CHAPTER 2 Using Breeze Reporting Views This chapter describes each of the database schema views used in Macromedia Breeze 5.1. The external views allow you to develop custom reports that are based on user activity within Macromedia Breeze. This chapter describes the following: 2 Column name data type Length of data contained in each column Primary keys used to map relationships Reporting data is accessible using an SQL-compliant tool. Database reporting views are intended for read-only access and usage. NO T E Database schema views used in reporting Breeze supports external reporting through a set of integrated database views. You use SQL queries to develop customized reports. The following database views are supported in Breeze 5.1: EXT_TRANSACTIONS EXT_TRANSACTION_DETAILS EXT_TRANSACTION_VIEWS EXT_USERS EXT_USER_FIELDS EXT_USER_ GROUPS EXT_OBJECTS 9 The following are not supported: Use of any other views besides the ones identified in this chapter Any alterations of these views Direct access to the underlying database schema Database views and data relationships The following entity relationship diagram shows the seven external reporting views. The arrows depict how data maps back to the view it was created from. You can view data relationships within any diagramming tool that allows you to connect to databases. 10 Using Breeze Reporting Views Unique identifiers and data relationships Relationships between views are defined by unique identifiers, which are columns that share the same name. The following table shows the columns that are mapped between views. Unique identifiers URL TRANSACTION_ID View(s) used in EXT_OBJECTS EXT_TRANSACTIONS EXT_TRANSACTIONS EXT_TRANSACTIONS _DETAILS EXT_TRANSACTIONS _VIEWS EXT_USERS EXT_TRANSACTIONS EXT_USER_GROUPS EXT_USER_FIELDS LOGIN EXT_TRANSACTIONS A unique transaction ID is generated each time a user accesses an object. The EXT_TRANSACTIONS view uses the data listed in the following table: Column name TRANSACTION_ID LOGIN URL STATUS SCORE DATE_VISITED Data type INT NVARCHAR NVARCHAR NVARCHAR FLOAT DATETIME Description Unique ID for this transaction. The name of user who accessed this transaction. The object that the user accessed. Can be passed, failed, complete, or in-progress. How the user scored. The date this transaction was taken or viewed. The following user actions generate data in this view: Attending a meeting Viewing a piece of content Taking a course Database views and data relationships 11 EXT_TRANSACTIONS sample entries TRANSACTION _ID 26 122 LOGIN URL STATUS SCORE DATE_ VISITED 12/15/2004 11:17:38 PM 12/06/ 2004 11:18:48 PM 12/05/2004 11:22:44 AM brice@adobe.com /r18595812/ completed 8.0 ccarr@adobe.com /p7096354/ inprogress lblue@adobe.com /p8145026/ userpassed 0.0 150 10.0 Constraints The EXT_TRANSACTIONS view excludes the following fields: Certificate number, which does not exist in the database Max score, which is often unavailable EXT_TRANSACTION_DETAILS The EXT_TRANSACTIONS_DETAILS view manages questions and answers per user transcript. This view retrieves data from meeting polls, user forms, and quizzes. The EXT_TRANSACTIONS_DETAILS view uses the data listed in the following table: Column name TRANSACTION_ID QUESTION RESPONSE SCORE Data type INT NVARCHAR NVARCHAR FLOAT Description Unique ID for this transaction Text of the question User's response to the question Number of points awarded for the response A multiple-answer question is returned as one row for every answer chosen. For example, when the user answers 1 and 4, there are two separate rows. One r ...