User manual MACROMEDIA CAPTIVATE 2

Adobe Captivate 2 ® TM Using Adobe Captivate © 2006 Adobe Systems Incorporated. All rights reserved. Using Adobe® CaptivateTM If this guide is distributed with software that includes an end user agreement, this guide, as well as the software described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. Except as permitted by any such license, no part of this guide may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of Adobe Systems Incorporated. Please note that the content in this guide is protected under copyright law even if it is not distributed with software that includes an end user license agreement. The content of this guide is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Adobe Systems Incorporated. Adobe Systems Incorporated assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this guide. Please remember that existing artwork or images that you may want to include in your project may be protected under copyright law. The unauthorized incorporation of such material into your new work could be a violation of the rights of the copyright owner. Please be sure to obtain any permission required from the copyright owner. Any references to company names in sample templates are for demonstration purposes only and are not intended to refer to any actual organization. Adobe, the Adobe logo, Authorware, Breeze, Captivate, Fireworks, Flash, Photoshop, and RoboHelp are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Macintosh is a trademark of Apple Computer, Inc., registered in the United States and other countries. Intel and Pentium are registered trademarks of Intel Corporation in the U.S. and other countries. Linux is a registered trademark of Linus Torvalds. Microsoft Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners. This software is based in part on the work of the Independent JPEG Group. LAME (MP3 encoder) Supply of this product does not convey a license nor imply any right to distribute content created with this product in revenue-generating broadcast systems (terrestrial, satellite, cable and/or other distribution channels), streaming applications (via Internet, intranets and/or other networks), other content distribution systems (pay-audio or audio-on-demand application sand the like) or on physical media (compact discs, digital versatile discs, semiconductor chips, hard drives, memory cards and the like. An independent license for such use is required. For details, please visit: http://mp3licensing.com. Adobe Systems Incorporated, 345 Park Avenue, San Jose, California 95110, USA. Notice to U.S. Government End Users. The Software and Documentation are "Commercial Items," as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §§227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States. Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA. For U.S. Government End Users, Adobe agrees to comply with all applicable equal opportunity laws including, if appropriate, the provisions of Executive Order 11246, as amended, Section 402 of the Vietnam Era Veterans Readjustment Assistance Act of 1974 (38 USC 4212), and Section 503 of the Rehabilitation Act of 1973, as amended, and the regulations at 41 CFR Parts 60-1 through 60-60, 60-250, and 60-741. The affirmative action clause and regulations contained in the preceding sentence shall be incorporated by reference. CONTENTS CHAPTER 1: Introduction and Installation . ............................... 9 Key features of Adobe Captivate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 What's new in Adobe Captivate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Using Adobe Captivate Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Guide to Adobe Captivate instructional media . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Adobe Captivate and accessibility issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 About using Adobe Captivate with other applications . . . . . . . . . . . . . . . . . . . . . . 15 About converting RoboDemo and Adobe Captivate projects. . . . . . . . . . . . . . . . . 15 Authoring requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 End-user requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Installing Adobe Captivate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Registering Adobe Captivate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 CHAPTER 2: Exploring the Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 19 20 21 22 23 24 25 26 27 28 28 29 About Adobe Captivate views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About the Timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customizing the work environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying and docking toolbars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Filmstrip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displaying confirmation messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using shortcut keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Magnification Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Undoing and redoing actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing capture keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About the Bandwidth Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHAPTER 3: Creating Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 31 31 32 45 46 50 53 57 Opening existing projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Importing Microsoft PowerPoint projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About planning projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About recording and creating new projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recording software simulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recording scenario simulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recording other types of projects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About using project templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using full motion recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Creating accessible projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Localizing Captive projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 CHAPTER 4: Adding Text Captions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 About adding text captions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Adding plain text to a slide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Adding text captions automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Adding rollover captions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Changing the rollover area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Converting tooltips to rollover captions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Localizing text captions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Editing text captions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Creating custom text caption styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Moving and resizing text captions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Copying and pasting text captions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Importing text captions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Exporting text captions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Changing text caption order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Deleting text captions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 CHAPTER 5: Adding Audio and Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 About adding audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Adding existing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Equipment for recording audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Tips for recording audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Setting audio recording options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Calibrating microphones for recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Recording audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Recording audio while creating a project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Creating background audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Using a custom keyboard tap sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Adding silence to an audio file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Adjusting audio volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Adding existing audio to boxes and buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Recording audio for boxes and buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Setting keyboard tap sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Editing audio files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Editing audio timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Viewing audio details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Adding closed captions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Previewing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Exporting audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Deleting audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 About adding video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Adding a video file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Setting video options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Setting audio options for the video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Setting position options for the video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 4 Contents CHAPTER 6: Adding Images and Animation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 107 109 111 112 112 112 113 113 115 117 Adding images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adding rollover images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting images as slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating watermark images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing JPEG quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About animation in Adobe Captivate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adding animations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adding animated text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adding animation slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHAPTER 7: Adding Boxes and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Highlight boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Click boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Text entry boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Adding highlight boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Adding click boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Adding text entry boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Adding buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Adding JavaScript to boxes and buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Adding existing audio to boxes and buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Deleting buttons and boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 CHAPTER 8: Editing Mouse Movement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 135 136 136 137 137 138 138 138 139 Changing mouse pointers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing mouse pointer size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing mouse click sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting mouse click effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing mouse movements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aligning mouse paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using straight and curved mouse paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hiding the mouse pointer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enabling the mouse wheel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHAPTER 9: Changing Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 141 143 144 144 145 145 146 146 146 147 Customizing Timeline appearance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the order of object layers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hiding and locking object layers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Previewing a slide using the playhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing slide timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting caption speed automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing keystroke speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing mouse pointer speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing object timing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Controlling Adobe Captivate projects with variables . . . . . . . . . . . . . . . . . . . . . . Contents 5 CHAPTER 10: Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Adding slides to a project. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Editing slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Changing how a project starts and ends. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Adding skins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Securing slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 CHAPTER 11: Adding and Managing Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Importing objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Using the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Managing objects with the stage toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Duplicating objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Copying and pasting objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Copying and pasting objects from other projects . . . . . . . . . . . . . . . . . . . . . . . . . 182 Aligning objects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Aligning objects on the Timeline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Changing object display order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Changing the size of multiple objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Aligning objects with the grid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Adjusting object size and position by pixel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Merging objects into a slide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Managing interactive objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 CHAPTER 12: Editing Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Determining the size of your project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Deleting projects or templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Hiding projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Previewing projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Renaming projects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Resizing projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Setting the background color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Setting project preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Adding a loading screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Setting project properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Using a custom keyboard tap sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Checking spelling in Adobe Captivate projects . . . . . . . . . . . . . . . . . . . . . . . . . . 198 CHAPTER 13: Creating eLearning Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 About branching in Adobe Captivate projects . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 About editing branching in Adobe Captivate projects . . . . . . . . . . . . . . . . . . . . . 202 Exporting Branching view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Creating question slides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Setting eLearning output options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Setting eLearning pass rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Creating question review messages for quizzes . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Creating a manifest file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Creating a PIF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Organizing quizzes with the Quiz Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 6 Contents CHAPTER 14: Creating a Menu of Adobe Captivate Projects . . . . . . . . . . . . . . 231 231 236 240 245 249 254 About creating MenuBuilder projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About using text in MenuBuilder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using images in MenuBuilder Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About using click boxes in MenuBuilder projects . . . . . . . . . . . . . . . . . . . . . . . . About changing MenuBuilder project options . . . . . . . . . . . . . . . . . . . . . . . . . . . About exporting MenuBuilder projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHAPTER 15: Publishing Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 257 258 259 260 264 265 266 268 Publishing projects as stand-alone (EXE) files . . . . . . . . . . . . . . . . . . . . . . . . . . . Publishing projects to Adobe Connect Enterprise . . . . . . . . . . . . . . . . . . . . . . . . Publishing projects as Flash files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Publishing projects as printed Word output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Publishing projects to the web using FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending projects using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Publishing an AICC content or a SCORM package . . . . . . . . . . . . . . . . . . . . . . Exporting text captions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHAPTER 16: Adobe Captivate and Other Software Applications. . . . . . . . . . . 269 269 274 278 281 Adobe Captivate and Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adobe Captivate and Adobe Acrobat Connect Professional . . . . . . . . . . . . . . . . . Adobe Captivate and RoboHelp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adobe Captivate and Microsoft PowerPoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHAPTER 17: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Troubleshooting Adobe Captivate project startup . . . . . . . . . . . . . . . . . . . . . . . . 285 Troubleshooting animation timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Troubleshooting application distortion when recording. . . . . . . . . . . . . . . . . . . . 286 Troubleshooting capturing while recording a web application . . . . . . . . . . . . . . . 286 Troubleshooting choppy full motion recording . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Correcting colors in slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Troubleshooting fonts on transparent captions . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Troubleshooting Adobe Captivate output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Troubleshooting video errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Troubleshooting text viewed in a browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Troubleshooting font size in text entry boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Troubleshooting the number of slides in a project . . . . . . . . . . . . . . . . . . . . . . . . 290 Troubleshooting publishing projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Troubleshooting quizzing errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Troubleshooting exporting projects to Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 Troubleshooting JavaScript that does not appear . . . . . . . . . . . . . . . . . . . . . . . . . 291 Troubleshooting the Skin Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 Uninstalling Adobe Captivate 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Contents 7 8 Contents CHAPTER 1 Introduction and Installation Adobe® CaptivateTM 2 is a professional software tool that you can use to quickly create interactive demonstrations and simulations in a variety of formats including Macromedia® Flash® from Adobe (SWF) and executable files (EXE). Anyone who needs to develop online product demonstrations, software simulations for e-learning, or online tutorials for user support will find Adobe Captivate an ideal solution. Adobe Captivate includes everything you need to record actions in any application and instantly create a simulation. Adobe Captivate lets you add customized text captions, audio (voice-overs, background music, and sound effects), video, animation, text animations, images, hyperlinks, and more to your projects. A small file size and high resolution make Adobe Captivate simulations and demonstrations easy to publish online or burn to CD for use in training, sales, marketing, or user support. If you use Adobe Captivate to create e-learning content, you can add fully interactive question slides, buttons, click boxes, and text entry boxes. Adobe Captivate is SCORM 1.2 and 2004 certified and PENS and AICC compliant, allowing effortless integration with any learning management system (LMS) or Questionmark Perception. Key features of Adobe Captivate Adobe Captivate has the following key features: · Rapidly develop software simulations and demonstrations Get up and running in Adobe Captivate immediately with a friendly user interface and a new Project wizard that walks you through creating scenario-based simulations. Or simply start recording any application and Adobe Captivate automatically captures every action on the screen. Increase productivity using timesaving features like AutoText Captions (automatically inserts a text description of each recorded task), automatic addition of highlight boxes, scored user interactions, and instructional feedback. · Create simulations and demonstrations in Flash format, without knowing Flash When the recording is done, Adobe Captivate instantly creates a Flash simulation of onscreen actions, complete with smooth mouse animations and text descriptions or scored interactions with instructional feedback. No Flash knowledge or programming skills are required. 9 · · Edit slides and mouse movement Every screen is a completely editable slide that can be removed, replaced, or revised. Audio mistakes can easily be fixed using the new audio editor. This makes changing or updating projects easy. Include interactivity without programming Increase the effectiveness of simulations by easily adding interactivity including quizzing with scoring and branching, text entry boxes with multiple correct answer options, and click boxes. Multiple interactions and objects can be inserted into a single slide, enabling numerous choices or complex realistic simulations. You can view and edit all interaction and branching in the new Branching view and Advanced Interaction dialog box. When recording in simulation mode, Adobe Captivate automatically adds scored interactions and instructional feedback. Integrate with other e-learning applications Leverage existing resources by integrating simulations with other e-learning tools. Adobe Captivate supports SCORM 2004, SCORM 1.2, PENS and AICC, making it easy to deploy simulations through any learning management system (LMS). Adobe Captivate integrates especially well with Adobe® Acrobat® ConnectTM Professional, even generating special files in the background that enable tracking and searching in Acrobat Connect Professional. Let Adobe Captivate do the work, and then import projects into Flash · · Take the manual work out of creating software simulations and demonstrations in Flash. With Adobe Captivate, you don't need to manually take screenshots and add mouse tweens in Flash. Record applications in Adobe Captivate and export the project to Flash MX 2004 or Flash 8 for advanced editing and further development. · Enhance the Acrobat Connect Professional experience Increase training effectiveness by adding interactive simulations to Acrobat Connect Professional and Adobe® Acrobat® ConnectTM Training 6. Viewers can be active participants who can fully interact with the simulation. Maximize creativity with custom controls, templates, and menus Customize templates, captions, and playback controls to match corporate identity or the graphical interface of applications. Create eye-catching menu pages to display any set of Adobe Captivate projects, enabling end users to access multiple simulations from one central location. Publish to a variety of formats Author a simulation once and generate multiple file formats including SWF and EXE for easy distribution in the format of choice. Easily create handouts or job aids using the Microsoft Word publish feature. Deliver rich media projects to over 98% of web users In Adobe Captivate, create high quality content while maintaining a small file size. Immediately email projects, or post them on a web site, Intranet, or an online help system. Take advantage of the Adobe® Flash® Player to stream interactive projects. No plug-in downloads are necessary; over 98% of Internet users can already view Flash files. · · · 10 Chapter 1: Introduction and Installation What's new in Adobe Captivate Adobe Captivate 2 provides major new features and enhancements, including the following: · · Compile scenario simulations for training Easily create interactive training modules. You can simulate scenarios that form demonstrations, assessments, or training sessions in three easy steps. View complex scenario branching Rapidly develop scenario-based training by visually mapping out the different learner paths. Collapse and expand sections of the simulation and focus on the branching at the end of slides based on a learner's choice in the beginning of the simulation. Manage project interactions globally Speed up development and manage all project interactions globally. Organized as a table, the Advanced Interaction dialog provides easy editing of all interaction options such as branching, attempts, success and failure actions, shortcuts, time limits, scoring and reporting. Enhance training with Flash Video · · Add and customize the presentation of video in training content with an easy, dialog driven process. Benefit from alpha channel support and the ability to insert Flash Video recorded with green screens. Create engaging content with avatars pointing out screen areas, or use videos for characters in scenarios. · · Create scenario- or interaction-based training Develop projects for training that include "soft skills" such as role-play, sales, or management training. With the scenario simulation, you can create a project in three easy steps. Reuse and update content in the project Library Save production time and manage all project components using the Library panel. Drag objects from the Library onto slides or into the Timeline. Reuse content and import libraries from existing projects. Launch third-party tools from within the Library to edit, or update Library objects such as audio or image files. Focus the learner's attention by zooming in or graying out · Engage the learner by focusing attention to specific areas. Simply gray out the rest of the screen or magnify a particular screen area with a zoom effect. Both effects can be combined for maximum awareness. The zoom effect retains all interactivity of the enlarged area so learners can focus on practicing a particular task. · Enhance projects in Flash from Adobe Captivate Take projects from Adobe Captivate to Flash for further development using the improved, powerful Flash export feature. Adobe Captivate also exports the playback controls and other objects such as full-motion slides and text animations. · Improve look and feel with skins and menus Simplify navigation by adding a pop-up menu with a list of demonstrations or simulations. Create a professional look and feel by using a customizable skin. The playback controls and the menu are displayed as part of the skin and don't cover any areas of the training content. · Leverage industry standards Leverage SCORM 2004 packaging and runtime communication. Adobe Captivate supports SCORM 2004, SCORM 1.2, PENS, and AICC, to easily deploy simulations through any LMS. Generate demonstrations and simulations that are 508 compliant to reach audiences with disabilities. What's new in Adobe Captivate 11 · · · · Print step-by-step job aids Provide printed documentation and generate concise step-bystep guides. Use Adobe Captivate as a performance support tool and automatically convert complex tasks into a printer-friendly job aid. Customize scoring slides Control the look and feel of quiz result slides. You can customize all aspects of a slide including the score options displayed and the default text captions. Reposition the slide by dragging in the film strip. Insert slide notes from the Edit, Storyboard, and Branching tabs You can now use the Slide Note panel in the Edit, Storyboard, or Branching tabs to add notes to slides in your presentation. Customize the size and position of objects You can use the Size and Position tab to define the size and position of objects such as captions, boxes, buttons, zoom area, text animation. Also you can use the Position tab to define the position of a Flash® Video. The size and position dimensions are displayed in the Stage toolbar when you select the object. Work faster, edit more easily · Save time and increase productivity with a multitude of streamlined workflows and usability enhancements such as the new hide and lock option in the Timeline, automatic addition of text entry boxes during simulation capture, color picker, customizable workspace, zoom in edit view, an improved user interface and many more. Benefit from increased product and playback performance. The Apply to all option in the Slide Properties and all object dialog boxes, lets you choose to apply options selected in the Settings menu, to all slides in the project. The Settings menu in the Slide Properties lets you select how to apply property changes in the project. · Enhanced settings for object properties · Simplified e-learning content transferring from authoring or content systems to an LMS Adobe Captivate 2 supports PENS, so you can publish e-learning courseware to an LMS with a one-time configuration in Adobe Captivate and a single click while publishing content. Closed captioning gives people with hearing disabilities access to Adobe Captivate presentations. You can add descriptive information that explains the audio recording in written text. · Improved accessibility Using Adobe Captivate Help Adobe Captivate Help uses WebHelp Pro as its output and is designed to open in your default web browser. Because Adobe Captivate Help is located on a server, the speed at which the system appears depends on your Internet connection speed. If necessary, you can select the option to view Adobe Captivate Help offline, instead of from the server. To access offline help: · From the Help menu, select Use Offline Help. Using the Help window Adobe Captivate Help includes the following left panes. To access each pane, click the Contents, Index, Search, or Glossary button in the toolbar. 12 Chapter 1: Introduction and Installation Navigation buttons Contents The Contents pane displays the table of contents, books, and pages that represent the categories of information in Adobe Captivate Help. When you click a closed book, it opens to display its content (sub-books and pages). When you click an open book, it closes. When you click pages, you select topics to view in the right pane. Index The Index pane displays a multilevel list of keywords and keyword phrases. These terms are associated with topics in Adobe Captivate Help and are intended to direct you to specific topics according to your way of working. To open a topic in the right pane associated with a keyword, click the keyword. If the keyword is used with more than one topic, a dialog box appears so you can select the topic to view, and then click Display. Search When you type a question in the Search pane, related topics appear on the right. (This feature is called natural language search.) You can enter questions or keywords. The Glossary pane displays a glossary similar to one that you find in a printed publication. The glossary is a list of words, short phrases, and definitions related to Adobe Captivate. When you select a term from the top pane ("Term"), its corresponding definition is displayed in the lower pane ("Definition"). Glossary Toolbars These features provide quick, easy navigation for getting around in Help. Browse sequences The browse buttons (Next and Previous) are located at the top of the browser. Browse sequence buttons are different from the Back and Forward buttons, as they present topics in a predetermined order. Full-text search The Search text box enables you to perform a full-text search of Adobe Captivate Help. This type of search locates topics containing the text you enter in the Search text box. Full-text searches examine every word in Adobe Captivate Help to find matches. When the search is completed, a list of topics is displayed so you can select a specific topic to view. Browser toolbar The toolbar at the top of the window is the standard toolbar for your default browser. Use it to move forward and backward through the history of visited topics. Adjusting the window and pane size · You can adjust the width and height of the browser window by dragging the edges of the window in or out. · You can adjust the width of the left pane by dragging the edges of the left pane until the mouse pointer turns into a line with arrows on each end. Navigating topics You can use links and Related Topics buttons to navigate through topics. Links Blue underlined text denotes a hyperlink that jumps to another topic or web page, a popup link that displays a window over the main window, or a text-only pop-up menu that displays a brief text description. Some links "drop down" additional text or "expand" text to the right. Using Adobe Captivate Help 13 Related Topics buttons When you click a Related Topics button, a pop-up menu displays a list of related topics. Click a topic in the pop-up menu and it opens in the right pane. Note: To see Adobe Captivate version information, select Help > About Adobe Captivate. A dialog box appears identifying the version of Adobe Captivate installed on your system. Guide to Adobe Captivate instructional media Adobe Captivate includes resources that help you learn the program quickly and become proficient in creating your own Adobe Captivate projects. Adobe Captivate Help includes comprehensive information about using all aspects of Adobe Captivate. To view Adobe Captivate Help, open Adobe Captivate, and from the Help menu, select Adobe Captivate Help. Getting started projects are actual Adobe Captivate projects that show you how to use Adobe Captivate. Watch these projects to see Adobe Captivate and its new features in action. (The projects are listed on the Adobe Captivate Start page, or in Adobe Captivate, click the Help menu, select Getting started projects, and pick a project to view.) Using Adobe Captivate is a PDF version of the contents of Adobe Captivate Help. It provides you with information on using Adobe Captivate commands and features. The PDF file is available on the Adobe website. Getting Started with Adobe Captivate provides an introduction to Adobe Captivate and the basic process of creating Adobe Captivate projects. A printed version of this manual is included with the boxed version of Adobe Captivate and a PDF version is available on the Adobe website. The Adobe Captivate Support Center at www.adobe.com/support/captivate is updated regularly with the latest information on Adobe Captivate, as well as advice from expert users, examples, topics, updates, and information on advanced topics. Adobe Devnet at www.adobe.com/devnet provides tools, tutorials, and more for all Adobe products. Adobe Captivate and accessibility issues You can create Adobe Captivate content that is accessible to all users, including those with disabilities, using the accessibility features provided with Adobe Captivate. As you design accessible Adobe Captivate projects, consider how your users will interact with the content. Visually impaired users, for example, might rely on assistive technology, such as screen readers that provide an audio version of screen content, while hearing-impaired users might read text and captions in the document. Other considerations arise for users with mobility or cognitive impairments. 14 Chapter 1: Introduction and Installation About using Adobe Captivate with other applications Adobe Captivate is a flexible tool that can be used together with several other software products. Adobe Captivate works especially well with other Adobe software: · · · · Adobe Captivate and Adobe® Acrobat® ConnectTM Enterprise Adobe Captivate and Flash Adobe Captivate and RoboHelp® from Adobe® Adobe Captivate and PowerPoint For more information, see Chapter 16, "Adobe Captivate and Other Software Applications," on page 269. About converting RoboDemo and Adobe Captivate projects When you open an Adobe Captivate project created with RoboDemo, it is important to note the file extension. RoboDemo 5 projects use the .rd or .fcz file extension. Adobe Captivate automatically converts RoboDemo projects when you open them and gives them the new Adobe Captivate file extension .cp. (Adobe Captivate leaves the original RoboDemo files intact.) Note: Adobe Captivate 2 does not support projects created with RoboDemo versions prior to version 5. When you open a project created in a previous version of Adobe Captivate, Adobe Captivate prompts you to convert the project to an Adobe Captivate 2 project. You can overwrite the existing project or create a new project; you cannot open the new Adobe Captivate 2 project with an older version of Adobe Captivate. Authoring requirements To create projects with Adobe Captivate, your computer system should include the following hardware, software, and accessories. System requirements · · · · · · · · · Microsoft® Windows® 2000 or Windows® XP® A 600-MHz Intel® Pentium® III processor or equivalent 256 MB of RAM (512 MB recommended) 100 MB of available disk space Minimum 800 x 600 resolution color display (1024 x 768, millions of colors recommended) Software and accessories for publishing and recording Internet Explorer 5.0 or later Adobe® Flash® Player (version 6.0 or later) Microphone to record audio Speakers and sound card Authoring requirements 15 End-user requirements End users viewing Adobe Captivate projects should have the following installed on their computers: · A Flash-enabled browser (for example, Internet Explorer 5.0 or later, Netscape Navigator 4.06, or Netscape 6.0 or later) OR · Flash Player (version 6.0 or later) · Speakers and sound card Installing Adobe Captivate Installing Adobe Captivate is a simple automated process. Check to make sure there is enough free disk space on your hard disk to meet the system requirements. After the installation program copies Adobe Captivate product files to your computer, you have the option to activate and register Adobe Captivate online. It is important to activate Adobe Captivate as soon as possible to enable all of the capabilities of Adobe Captivate. To install Adobe Captivate: 1. Close all programs. 2. Do one of the following: If you have an Adobe Captivate CD, insert the CD into the computer's CD-ROM drive and then double-click the Adobe Captivate installer icon. If you are installing Adobe Captivate from the Internet, double-click the downloaded file. The InstallShield Wizard appears. 3. Follow the onscreen instructions. 4. Click Install on the last screen of the wizard. Adobe Captivate is installed on the computer. 5. Click Finish. When you install Adobe Captivate, the product is a 30 day trial version until you activate the software. It is very important to activate the software within 30 days. The activation process verifies your product serial number and license. (For details, visit the Adobe Product Activation Center.) To activate Adobe Captivate: 1. Double-click the Adobe Captivate icon on the desktop. The Adobe Product Activation Wizard appears. 2. Follow the onscreen instructions and enter your serial number. The activation process begins. When the process is complete, a message appears stating that the software was successfully activated. 16 Chapter 1: Introduction and Installation 3. Click Continue. 4. (Optional) Register with Adobe. Enter your name and e-mail address and click Register. A web page appears and confirms your registration. (You can register at any time.) Registering Adobe Captivate Registering is optional; it provides you with many benefits such as priority upgrades, new product bulletins, and timely e-mail messages about product updates and new content at www.adobe.com. It is a good idea to register your copy of Adobe Captivate. You can register electronically during the product activation process when you first start Adobe Captivate. By registering, you are added to the priority list to receive notices about upgrades and new Adobe products. Registering Adobe Captivate 17 18 Chapter 1: Introduction and Installation CHAPTER 2 Exploring the Workspace Adobe Captivate is designed so that you can create a project easily. The following is an overview of the Adobe Captivate work environment. About Adobe Captivate views Adobe Captivate has three main views: Storyboard, Edit (with the Thumbnail), and Branching. Click the view tabs at the top of the project window, or press Control+Tab to navigate between views. Each view features a window at the bottom of the screen where you can view, add, and edit notes about individual slides in your project. Storyboard view This view appears when you open a project from the Start page. The project opens with small images representing the slides that constitute the project. Storyboard view provides an easy way to see all of the slides within a project at a glance. It also enables you to see the flow of the project. You can change the properties of multiple slides at the same time: to select multiple slides, hold down the Shift or Control key while clicking on slides; to select all slides, press Control+A. Edit view This view appears when you double-click a slide in Storyboard or Branching view. After recording an Adobe Captivate project, you will probably spend most of your time in Edit view because this is the view in which you add objects (such as captions, images, click boxes, video, and audio). Using this view, you can make many changes to a slide, such as altering the mouse movement and changing the mouse pointer. In Edit view, you can see the Library, which lists media items in a project and lets you view and reuse the images, backgrounds, audio, and animation in your project. Also, Edit view contains the optional Filmstrip, Timeline, and Notes panels. 19 Branching view This view appears when you click the Branching tab. The Branching view gives you a visual representation of all links between the slides in a project, and lets you quickly edit those links. The left pane contains the Properties, Overview, and Legend areas, which are all collapsible. The Properties area shows the link properties of the selected slide or link, and lets you edit the navigation type; the Overview section indicates which portion of the project you're reviewing in the main Branching pane; and the Legend section defines how each type of link between slides is displayed. The main pane displays the type of link between slides, and lets you find and select the slide you want to review. The bottom pane displays and lets you add notes for the slide selected in the main pane. The Branching view is particularly helpful when creating instructional materials containing question slides, and specifying different paths for right and wrong answers. For example, you can set one action (such as "Go to the next slide") when a user supplies a correct answer, and you can set a different action (such as "Open URL or file") when a user supplies an incorrect answer. Using the Branching view, you can easily make changes to the branching design. You can export the branching view of an existing Adobe Captivate project into a BMP, JPEG, or JPG file. About the Timeline The Timeline is a visual representation of all objects on slides. The Timeline provides an easy way to view, at a high level, all objects on a slide and their relationship to each other. With the Timeline, you can organize objects and precisely control the timing of objects. For example, on a slide that contains a caption, an image, and a highlight box, you can display the caption, then the image four seconds later, and then the highlight box two seconds after that. The Timeline also shows any audio associated with the slide or with objects on the slide, letting you easily coordinate the timing of audio with objects. You can use the Timeline to hide or lock objects easily. This is useful when a slide contains many objects and you need to edit the objects separately. About toolbars and menus In all views, the program contains menus and toolbars at the top of the program window. Context (right-click) menus are also available throughout the program. Menu bar Click a menu at the top of the program window (for example, File, Insert, or Options) to see the related menu commands. Context menus Place the mouse pointer in the pane in which you want to work. Press the right mouse button, and select a command from the menu. Toolbars Click an icon on any of the program toolbars as a shortcut to dialog boxes and actions. All of the toolbar options (for example, showing/hiding toolbars, toolbar location, and so on) for a given view are located in the View menu. Tip: For maximum editing space, open a project and click F11 to display Adobe Captivate in fullscreen edit mode. 20 Chapter 2: Exploring the Workspace