MAXDATA PLATINUM Server Board User Manual MAXDATA PLATINUM Server Board 1 2 Contents Contents 1 Description ..............................................................................................7 Server Board Features ............................................................................................................. 7 Back Panel Connectors ............................................................................................................ 9 Processor ............................................................................................................................... 10 Memory ................................................................................................................................. 10 PCI Riser Slots ....................................................................................................................... 10 Video ..................................................................................................................................... 10 SCSI Controller ...................................................................................................................... 10 Network Controller ................................................................................................................ 11 NIC Connector and Status LEDs ....................................................................................... 11 Keyboard and Mouse ............................................................................................................. 11 RJ-45 Serial Port .................................................................................................................... 11 ACPI ..................................................................................................................................... 12 System Management ............................................................................................................ 13 Baseboard Management Controller .................................................................................. 13 Field Replaceable Units and Sensor Data Records ........................................................... 13 System Event Log............................................................................................................. 13 Platform Event Management................................................................................................. 14 Emergency Management Port............................................................................................... 14 EMP and Serial Over LAN ................................................................................................. 14 Intel® Server Management .................................................................................................... 15 Security .................................................................................................................................. 15 Intrusion Switch Monitoring.............................................................................................. 15 Software Locks ................................................................................................................. 15 Using Passwords .............................................................................................................. 16 Secure Mode..................................................................................................................... 16 Summary of Software Security Features .......................................................................... 17 2 Server Board Installations and Upgrades ..........................................19 Tools and Supplies Needed ................................................................................................... 19 Cautions ................................................................................................................................. 19 Memory ................................................................................................................................. 20 Replacing the Back up Battery............................................................................................... 21 3 POST and BIOS Setup Utilities............................................................23 Hot Keys ................................................................................................................................ 23 Power-On Self-Test (POST) ................................................................................................... 23 Temporarily Changing the Boot Device Priority ................................................................ 24 The Adaptec SCSI Select Utility............................................................................................. 24 When to Run the Adaptec SCSI Select Utility................................................................... 24 Running the SCSI Select Utility......................................................................................... 24 Configuring the Adaptec AIC-7902 SCSI Adapter ............................................................. 25 BIOS Setup ............................................................................................................................ 26 If BIOS Setup Is Inaccessible............................................................................................ 26 Starting Setup ................................................................................................................... 26 Setup Menus..................................................................................................................... 27 MAXDATA PLATINUM Server Board 3 4 Configuration Software and Utilities..................................................29 Server Configuration Wizard .................................................................................................. 29 Direct Platform Control (DPC) Console .................................................................................. 30 DPC Console Modes of Operation.................................................................................... 30 Running the DPC Console................................................................................................. 31 Using the System Setup Utility ......................................................................................... 31 Creating SSU Diskettes..................................................................................................... 31 Running the SSU............................................................................................................... 31 Working with the SSU Interface ....................................................................................... 32 Customizing the SSU Interface ......................................................................................... 32 Setting Boot Device Priority .............................................................................................. 33 Setting Passwords and Security Options............................................................................... 33 Setting the Administrator Password ................................................................................. 33 Setting the User Password ............................................................................................... 33 Setting Security Options ................................................................................................... 34 Viewing the System Event Log......................................................................................... 34 Viewing FRU Information .................................................................................................. 35 Viewing Sensor Data Records........................................................................................... 35 Managing the Server Remotely ............................................................................................. 36 How to Set Up Remote LAN Access ................................................................................ 36 How to Set Up Remote Modem or Serial Access ............................................................ 38 How to Set Up Paging Alerts ............................................................................................ 39 How to Set Up LAN Alerts ................................................................................................ 41 Installing a Service Partition (Optional) .............................................................................. 43 Saving and Restoring the System Configuration ................................................................... 44 Saving a Configuration ...................................................................................................... 44 Loading a Saved Configuration.......................................................................................... 45 Using the Intel® Server Management ................................................................................... 46 Installing Intel® Server Management................................................................................. 46 5 Solving Problems..................................................................................47 Resetting the System ............................................................................................................ 47 Initial System Startup............................................................................................................. 47 Checklist............................................................................................................................ 47 Running New Application Software ....................................................................................... 48 Checklist............................................................................................................................ 48 After the System Has Been Running Correctly ..................................................................... 48 Checklist............................................................................................................................ 48 More Problem Solving Procedures ........................................................................................ 49 Verifying Proper Operation of Key System Lights............................................................. 49 Confirming Loading of the Operating System................................................................... 49 Specific Problems and Corrective Actions ............................................................................. 49 Power Light Does Not Light.............................................................................................. 50 No Characters Appear on Screen...................................................................................... 50 Characters Are Distorted or Incorrect ............................................................................... 50 System Cooling Fans Do Not Rotate Properly .................................................................. 50 Diskette Drive Activity Light Does Not Light .................................................................... 51 CD-ROM Drive Activity Light Does Not Light ................................................................... 51 Problems with Application Software ................................................................................. 51 Bootable CD-ROM Is Not Detected .................................................................................. 52 Problems with Network ......................................................................................................... 52 4 Contents 6 Technical Reference ...................................................................................... 53 Server Board Jumpers ........................................................................................................... 53 Diagnostic LEDs .................................................................................................................... 54 POST Error Codes and Messages ......................................................................................... 58 BIOS Recovery Beep Codes .................................................................................................. 61 Bootblock Error Beep Codes ................................................................................................. 61 Product Regulatory Compliances........................................................................................... 63 Product Safety Compliance............................................................................................... 63 Product EMC Compliance ............................................................................... ...