MAXDATA PLATINUM 5200 Server Mainboard User's Manual MAXDATA PLATINUM 5200 Server Mainboard 1 2 Contents Contents 1 Description ....................................................................................................... 7 Server Board Features ............................................................................................................. 7 Back Panel Connectors ............................................................................................................ 8 Processor ................................................................................................................................. 8 Hyper-Threading Technology ................................................................................................... 8 Memory ................................................................................................................................... 9 Add-in Board Connectors ......................................................................................................... 9 Video ........................................................................................................................................ 9 SCSI Controller ...................................................................................................................... 10 Modular RAID Capable PCI--X Slot 6...................................................................................... 10 IDE Controller ........................................................................................................................ 11 USB Interface ........................................................................................................................ 11 Network Controllers............................................................................................................... 11 Network Teaming Features ................................................................................................... 12 Adapter Fault Tolerance .................................................................................................... 12 Preferred Primary Adapter ............................................................................................... 12 Mixed Adapter Teaming.................................................................................................... 12 Adaptive Load Balancing ................................................................................................... 12 Keyboard and Mouse ............................................................................................................. 12 ACPI ....................................................................................................................................... 13 Security .................................................................................................................................. 13 Security with Mechanical Locks and Monitoring .............................................................. 13 Software Locks ................................................................................................................. 13 Using Passwords ................................................................................................................... 14 Secure Mode ......................................................................................................................... 14 Summary of Software Security Features............................................................................... 15 Installing Memory .................................................................................................................. 17 Hot Keys ................................................................................................................................ 19 Power-On Self-Test (POST) ................................................................................................... 19 Using BIOS Setup .................................................................................................................. 20 Record Your Setup Settings.............................................................................................. 20 If You Cannot Access Setup ............................................................................................. 20 Starting Setup ................................................................................................................... 20 Using the System Setup Utility.............................................................................................. 21 Creating SSU Diskettes..................................................................................................... 21 Running the SSU............................................................................................................... 21 Working with the GUI ....................................................................................................... 22 Customizing the SSU Interface ......................................................................................... 22 Exiting the SSU ................................................................................................................. 22 Setting Boot Device Priority................................................................................................... 23 Setting Passwords and Security Options............................................................................... 23 Setting the Admin Password ............................................................................................ 23 Setting the User Password ............................................................................................... 23 Setting Security Options ................................................................................................... 24 Viewing the System Event Log......................................................................................... 24 Viewing FRU Information....................................................................................................... 25 Viewing Sensor Data Records ............................................................................................... 25 Saving and Restoring the System Configuration ................................................................... 26 3 2 Upgrading ...................................................................................................... 17 3 Configuration Software and Utilities .......................................................... 19 MAXDATA PLATINUM 5200 Server Mainboard Saving a Configuration ...................................................................................................... 26 Restoring a Configuration.................................................................................................. 26 Alerting for Platform Events................................................................................................... 26 Setting Up Email Alerts ..................................................................................................... 26 Setting Up Paging Alerts ................................................................................................... 26 Setting Up LAN Alerts....................................................................................................... 28 Managing the Server Remotely ............................................................................................. 29 Setting Up Remote LAN Access....................................................................................... 29 Setting Up Remote Modem or Serial Access ........................................................................ 29 Using the Adaptec SCSI Utility .............................................................................................. 30 Running the SCSI Utility ........................................................................................................ 30 4 Solving Problems .......................................................................................... 31 Resetting the System ............................................................................................................ 31 Initial System Startup............................................................................................................. 31 Checklist............................................................................................................................ 31 Running New Application Software ....................................................................................... 32 Checklist............................................................................................................................ 32 After the System Has Been Running Correctly ..................................................................... 32 Checklist............................................................................................................................ 32 More Problem Solving Procedures ........................................................................................ 33 Preparing the System for Diagnostic Testing.................................................................... 33 Monitoring POST............................................................................................................... 33 Verifying Proper Operation of Key System Lights............................................................. 33 Confirming Loading of the Operating System................................................................... 34 Specific Problems and Corrective Actions ............................................................................. 34 Power Light Does Not Light.............................................................................................. 34 No Characters Appear on Screen...................................................................................... 34 Characters Are Distorted or Incorrect ............................................................................... 35 System Cooling Fans Do Not Rotate Properly .................................................................. 35 Diskette Drive Activity Light Does Not Light .................................................................... 35 Hard Disk Drive Activity Light Does Not Light .................................................................. 35 CD-ROM Drive Activity Light Does Not Light ................................................................... 36 Cannot Connect to a Server .............................................................................................. 36 Problems with Network ......................................................................................................... 36 The server hangs when the drivers are loaded. ................................................................ 36 Diagnostics pass, but the connection fails. ....................................................................... 36 The controller stopped working when an add-in adapter was installed. ........................... 36 The add-in adapter stopped working without apparent cause. ......................................... 36 PCI Installation Tips ............................................................................................................... 37 Problems with Application Software...................................................................................... 37 Bootable CD-ROM Is Not Detected .................................................................................. 37 Server Board Jumpers ........................................................................................................... 39 Enabling PCI-X on Slot 6 and Disabling On-board SCSI ......................................................... 40 Product Regulatory Compliance ............................................................................................ 41 Product Safety Compliance............................................................................................... 41 Product EMC Compliance ................................................................................................ 41 Product Regulatory Compliance Markings ........................................................................ 41 Electromagnetic Compatibility Notices .................................................................................. 42 FCC (USA) ......................................................................................................................... 42 Europe (CE Declaration of Conformity) ............................................................................. 42 Contents 5 Technical Reference ...................................................................................... 39 6 Regulatory and Integration Information ............................................. ...