User manual MAXDATA PLATINUM 500I

MAXDATA Server PLATINUM 500 I M5 System Manual 2 Contents Contents 1 Setting up the System 5 Server Position ........................................................................................................................................5 Connecting the System ...........................................................................................................................6 Back Panel Connectors ......................................................................................................................6 Powering up the System .........................................................................................................................7 2 Server Board Features 9 Server Board Connector and Component Locations .............................................................................11 Configuration and BIOS Select Jumpers ...............................................................................................12 Hardware Requirements .......................................................................................................................13 Processor .........................................................................................................................................13 Memory ............................................................................................................................................13 Memory On-line Sparing ..................................................................................................................13 3 Server Board Installations and Upgrades 15 Before You Begin ..................................................................................................................................15 Tools and Supplies Needed ...................................................................................................................15 Installing and Removing Memory ..........................................................................................................15 Installing DIMMs ..............................................................................................................................15 Removing DIMMs ............................................................................................................................16 Installing or Replacing the Processor ....................................................................................................17 Installing the Processor ....................................................................................................................17 Removing the Processor ..................................................................................................................19 Installing a PCI Card ..............................................................................................................................19 Replacing the Backup Battery ...............................................................................................................20 4 Server Utilities 23 Clearing the CMOS ...............................................................................................................................24 Clearing the Password ..........................................................................................................................25 5 Troubleshooting 27 Resetting the System ............................................................................................................................27 LED Information ....................................................................................................................................27 BIOS Error Messages ............................................................................................................................28 BIOS POST Beep Codes ......................................................................................................................29 BIOS Recovery Beep Codes .................................................................................................................29 6 Regulatory and Integration Information 31 Product Regulatory Compliance ............................................................................................................31 Product Safety Compliance ..............................................................................................................31 Product EMC Compliance ­ Class A Compliance ..................................................................................31 Certifications / Registrations / Declarations ..........................................................................................31 Product Regulatory Compliance Markings ............................................................................................31 Electromagnetic Compatibility Notices .................................................................................................31 Europe (CE Declaration of Conformity) ............................................................................................31 MAXDATA Server PLATINUM 500 I M5 3 Figures 1. 2. 3. 4. 5. 6. 7. 8. 9. Back Panel Connectors .....................................................................................................................6 The Controls ......................................................................................................................................7 Server Board Layout .......................................................................................................................11 Configuration and BIOS Select Jumper Locations ..........................................................................12 Installing Memory............................................................................................................................15 Opening Socket Lever and Attaching Processor .............................................................................17 Replacing the Battery ......................................................................................................................21 Moving Clear CMOS Jumper ..........................................................................................................24 Moving Clear Password Jumper .....................................................................................................25 Tables 1. 2. 3. 4. 5. 6. 7. 8. NIC LEDs ...........................................................................................................................................6 Server Board Features.......................................................................................................................9 Configuration Jumper [J17] .............................................................................................................12 Keyboard Commands ......................................................................................................................23 BIOS Error Messages......................................................................................................................28 Beep Codes .....................................................................................................................................29 BIOS Recovery Beep Codes ...........................................................................................................29 Product Certification Markings ........................................................................................................31 4 Contents 1 Setting up the System Server Position Please take note of the following criteria for creating a practical and safe workplace when setting up your computer: The system can be used anywhere the temperature is suitable for people. However, rooms with humidity over 70 %, and dusty or dirty areas are not appropriate. In addition, do not expose the server to any temperatures over +30 °C or under +10 °C. Make sure that the cables connecting the server to peripheral devices are not tight. Make sure that all power and connection cables are positioned so that they are not trip hazards. When you save data to your server`s hard disks or to a floppy disk, they are stored as magnetic information on the media. Make sure that they are not damaged by magnetic or electromagnetic fields. Because the electronics in your computer can be damaged by jarring, no mechanical devices should be placed on the same surface as the server. This is especially important for impact printers whose vibrations could damage the hard disk. Please take care to ensure a free air flow to the server at all times. Do not block the ventilation slots of the server case and particularly the power supplies. An insufficient air flow may damage the server and / or it's components. ATTENTION In order to fully separate the server from current, the power cord must be removed from the wall outlet. ATTENTION Safety instruction for upright devices: To ensure stability, the floor stands must be turned outwards. MAXDATA Server PLATINUM 500 I M5 5 Connecting the System Back Panel Connectors C A E G H B D F Figure 1. Back Panel Connectors A. B. C. D. USB 1 USB 2 Mouse Keyboard E. F. G. H. Serial port A Video NIC 1 (1 Gbit) NIC 2 (1 Gbit) The NIC LEDs at the right and left of each NIC provide the following information. Table 1. NIC LEDs NIC NIC 2 (Gigabit) LED Color Left LED LED State Off Solid Amber Blinking Amber Right LED Off Solid Amber Solid Green Description No network connection Network connection in place Transmit/receive activity 10 Mbps connection (if left LED is on or blinking) 100 Mbps connection 1000 Mbps connection 6 Setting up the System Powering up the System At the front of the case, you can find the neccessary controls like power button, reset button and the HDD Leds. Press the power button one time briefly in order to boot the server. H G F E D C A B Figure 2. The Controls A. B. C. D. Power switch Reset switch Disable Fan Warning Fan Warning LED E. F. G. H. NIC1 LED NIC2 LED HDD LED Power LED MAXDATA Server PLATINUM 500 I M5 7 8 2 Server Board Features This chapter briefly describes the main features of the Server Board. This chapter provides a photograph of the product, a list of server board features, and diagrams showing the location of important components and connections on the server boards. The Server Board includes dual-channel Serial ATA and Parallel ATA support. RAID 0 and 1 support is provided for Serial ATA drives. The Server Board is shown below. Table 2 summarizes the major features of the Server Board. Table 2. Server Board Features Feature Processors Memory Description Support for two Intel® XeonTM processors with an 800 MHz system bus in two 604-pin Intel® XeonTM processor sockets · Four 240-pin DDR2-400MHz SDRAM Dual Inline Memory Module (DIMM) sockets · Support for up to 8 GB Registered ECC system memory · Support for single-sided or double-sided DDR2-400 DIMMs · Support for Memory Sparing Intel® E7320 chipset, consisting of: · Intel® 827320 Memory Controller Hub (MCH) · Intel® 6300ESB I/O Controller Hub (ICH5-R) 8 Megabit Firmware Hub (FWH) National PC87427 I/O controller chip · Two external USB 2.0 ports on the back panel with an additional internal header that provides support for two additional USB ports for support at the front of the chassis (four total possible USB 2.0 ports) · One serial port and one serial port header · One ATA interface with Ultra 33, 66 and 100 DMA mode · Two serial ATA connectors with support for RAID 0 and 1 · One floppy drive interface with support for one drive · PS/2 keyboard and mouse ports · NIC1: One Marvell Yukon*-EC 88E8050 Platform LAN Connect (PLC) device for 10/100/1000 Mbps Ethernet LAN connectivity · NIC2: One Intel® 82541P1 controller for 10/100/1000 Mbps Ethernet LAN connectivity Three independent PCI buses: · One x8 PCI-Express* connector (attached to x4 bus). Slot 4 · Two 64-bit/66MHz, 3.3V PCI-X* connectors. Slots 1 and 2 · Two 32-bit/33MHz, 5V PCI connectors. Slots 3 and 5 · Integrated 2D/3D graphics controller: ATI RageTM XL Video Controller with 8 MB of SDRAM Support for up to three system fans and two processor fans continued Chipset Firmware Hub (FWH) I/O Control Peripheral Interfaces LAN Expansion Capabilities Integrated Capabilities Fans MAXDATA Server PLATINUM 500 I M5 9 Server Board Features (Continued) BIOS Intel®/AMI BIOS with support for: · Advanced Configuration and Power Interface (ACPI) · 8 megabit symmetrical flash memory · Support for SMBIOS Support for ACPI: · Wake on USB, PCI, RS-232, PS/2, LAN, and control panel · Intel® Server Management 8.x support for host-based support. (no outof-band support) Power Management Server Management 10 Server Board Features Server Board Connector and Component Locations A B CD E F GH I J K HH GG FF L M N EE O DD CC Y W VU AA BB ZX R TS Q P Figure 3. Server Board Layout A. B. C. D. E. F. G. H. I. J. K. L. M. N. O. P . Q. SCSI LED Connector PCI-X Slots 1 and 2, 64-bit / 66 MHz. Slot 1 is RAIDIOS PCI Slots 3 and 5, 32-bit / 33 MHz x4 PCI-Express Slot 4, NIC 2: 10/100/1000 Mbps NIC 1: 10/100/1000 Mbps System Fan 1 Header Serial A Port (top), Video (bottom) Mouse (top), Keyboard (bottom) USB 2.0 Ports (two) Auxilliary Power Signal Connector System Fan 2 Header Main Power Connector DIMM Sockets (from top to bottom: 1B, 1A, 2B, 2A) +12V CPU Power Connector Processor 1 Socket Processor 2 Socket R. S. T. U. V. W. X. Y. Z. AA. BB. CC. DD. EE. FF. GG. HH. System Fan 5 Header Processor 1 Fan Header Processor 2 Fan Header Jumper Block System Fan 4 Header (top), System Fan 3 Header (bottom) HSBP A Header IDE Connector Floppy Drive Connector SATA A1 Connector (top), SATA A2 Connector (bottom) HSBP B Header Front Panel Enabled Temperature Sensor Front Panel Connector OEM BMC Connector Battery USB 3 and 4 Header Chassis Intrusion Header Serial B Header MAXDATA Server PLATINUM 500 I M5 11 Configuration and BIOS Select Jumpers CMOS CLEAR 2 3 4 J17 (1x11) 5 6 7 8 9 10 11 RECOVERY BOOT Normal Boot Recovery Boot PASSWORD CLEAR Protect Erase BMC Control Force Erase Figure 4. Configuration and BIOS Select Jumper Locations Table 3. Configuration Jumper [J17] Jumper Name CMOS clear Pins 2-3 What happens at System Reset If these pins are jumpered, the CMOS settings will be cleared on the next reset. These pins should be jumpered on 1-2 for normal operation. If these pins are jumpered, administrator and user passwords will be cleared on the next reset. These pins should be jumpered on 5-6 for normal operation. If these pins are jumpered, the system will attempt to recover the BIOS by loading the BIOS code into the flash device from a floppy disk.This jumper is typically only used when the BIOS has become corrupted. These pins should be jumpered on 9-10 for normal operation. Password Clear 6-7 BIOS Recovery 10-11 12 Server Board Features Hardware Requirements To avoid integration difficulties and possible board damage, your system must meet the requirements outlined below. Processor The Server Board is designed to support one or two Intel® XeonTM processors utilizing an 800 MHz front side bus with frequencies starting at 2.8 GHz. Previous generations of the Intel® XeonTM processor are not supported. The Server Board is designed to provide up to 120 A of current per processor. Processors with higher current requirements are not supported. Memory The Server Board provides four DDR2-400 MHz sockets in two DIMM banks. The maximum memory capacity is 8 GB for either server board. Memory DIMM technologies supported are: 256 MB, 512 MB, 1 GB, and 2 GB. All DIMMs must be DDR2-400 MHz ECC, registered modules with a 240-pin count. Both single- and double-density DIMMs can be used. NOTE Memory sizing and configuration is guaranteed only for qualified DIMMs approved by MAXDATA. The minimum memory configuration is one 256 MB, DDR2-400 MHz DIMM, installed in DIMM socket 1B (the socket farthest from the processors). However, for optimum performance and dual-channel interleave operation, a minimum of two DIMMs should be installed. DIMMs on channel A are paired with DIMMs on channel B to configure 2-way interleaving. Both DIMMS in Bank 1 (DIMM 1B and DIMM 1A) must be populated before any DIMMs are installed in Bank 2 (DIMM 2B and DIMM 2A). Bank 2 must be populated by a pair of DIMMs. Both DIMMs in a bank must be identical (same manufacturer, CAS latency, number of rows, columns and devices, timing parameters etc.). Although DIMMs within a bank must be identical, the BIOS supports various DIMM sizes and configurations allowing the banks of memory to be different. Memory On-line Sparing The Server Board supports memory on-line sparing. Memory on-line sparing provides a way to prevent data loss in case a DIMM fails. When memory sparing is used, one DIMM per channel is used as the memory spare. The spare DIMM is not available for use, but is kept in reserve. If a DIMM begins to fail, the content of the failing DIMM is copied to the spare DIMM in that channel. When all of the data is copied to the spare DIMM, the primary DIMM is removed from service and the spare DIMM takes its place. When memory on-line sparing is used, the spare DIMMs must be equal to or larger than the largest in-service DIMM in that channel. MAXDATA Server PLATINUM 500 I M5 13 14 3 Server Board Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the installation precautions at the end of this manual. Tools and Supplies Needed · · · Phillips (cross head) screwdriver (#1 bit and #2 bit) Needle nosed pliers Antistatic wrist strap and conductive foam pad Installing and Removing Memory The silkscreen on the board for the DIMMs displays DIMM1B, DIMM1A, DIMM2B, and DIMM2A, starting from the inside of the board. DIMM2A is the socket closest to the processor socket. NOTE Memory sizing and configuration is guaranteed only for qualified DIMMs approved by MAXDATA. Installing DIMMs To install DIMMs, follow these steps: 1. Observe the safety and ESD precautions at the beginning of this book. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3 . Disconnect the AC power cord. 4. Remove the server's cover. See your chassis documentation for instructions. 5. Locate the DIMM sockets. See Figure 5. DIMM 1B DIMM 1A DIMM 2B DIMM 2A Figure 5. Installing Memory MAXDATA Server PLATINUM 500 I M5 15 6. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position. 7. Holding the DIMM by the edges, remove it from its anti-static package. 8. Position the DIMM above the socket. Align the small notch in the bottom edge of the DIMM with the keys in the socket (see inset in Figure 5). 9. Insert the bottom edge of the DIMM into the socket. 10. When the DIMM is inserted, push down on the top edge of the DIMM until the retaining clips snap into place. Make sure the clips are firmly in place. 11. Reconnect or replace any internal components you needed to disconnect or remove. 12. Replace the server's cover. Reconnect any external components you needed to disconnect. 13. Attach the AC power cord. Removing DIMMs To remove a DIMM, follow these steps: 1. Observe the safety and ESD precautions at the beginning of this book. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3 . Remove the AC power cord from the server. 4. Remove the server's cover. See your chassis documentation for instructions. 5. Gently spread the retaining clips at each end of the socket. The DIMM pops out of the socket. 6. Hold the DIMM by the edges, lift it away from the socket, and store it in an anti-static package. 7. Reconnect or replace any internal components you needed to disconnect or remove. 8. Replace the server's cover. Reconnect any external components you needed to disconnect. 9. Attach the AC power cord. 16 Server Board Installations and Upgrades Installing or Replacing the Processor NOTE Use the instructions provided below to install or replace a processor instead of using the instructions that came with the processor. If a single processor is to be used, it must be installed in the processor socket labeled CPU1. This socket is located closest to the corner of the server board. When installing a second processor, verify that the processors are identical and of the same voltage and speed. Do not mix processors of different types or frequencies. CAUTIONS Processor must be appropriate: You may damage the server board if you install a processor that is inappropriate for your server. ESD and handling processors: Reduce the risk of electrostatic discharge (ESD) damage to the processor by doing the following: (1) Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. (2) Avoid moving around unnecessarily. Installing the Processor 1. Observe the safety and ESD precautions above and at the beginning of this book. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3 . Remove power from your system by unplugging the AC power cord. 4. Remove the chassis cover. See your chassis documentation for instructions. 5. Lift the socket lever for the processor. 6. Align the pins of the processor with the socket, and insert the processor into the socket. Lower the socket lever completely. NOTE Make sure the alignment triangle mark and the alignment triangle cutout align correctly. See Figure 6. A B Figure 6. Opening Socket Lever and Attaching Processor MAXDATA Server PLATINUM 500 I M5 17 7. Remove the heat sink from its packaging. The heat sink has thermal interface material (TIM) applied to the bottom of it. Be careful not to damage the TIM when you handle the heat sink. 8. Set the heat sink on top of the processor, aligning the captive screws in the heat sink with the standoffs around the processor socket. 9. Finger-tighten each captive screw, working around the heat sink. Tighten the screws evenly. Do not fully tighten one screw at a time. Continue to gradually and evenly tighten each screw, working around the heat sink. 10. Connect the heat sink fan cable to the processor fan connector. 11. Reconnect or replace any internal components you needed to disconnect or remove. 12. Replace the server's cover. Reconnect any external components you needed to disconnect. 13. Attach the AC power cord. 18 Server Board Installations and Upgrades Removing the Processor To remove the processor, follow these instructions: 1. Observe the safety and ESD precautions at the beginning of this book. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Remove power from your system by unplugging the AC power cord. 4. Remove the chassis cover. See your chassis documentation for instructions. 5. Disconnect the processor fan cable. 6. Fully loosen the four captive screws on the heat sink. 7. Twist the heat sink to break the seal between the TIM and the processor. CAUTIONS Do not attempt to lift the heat sink from the processor without first twisting it to break the seal between the TIM and the processor. Lifting the heat sink without breaking the seal may damage the processor or the processor socket. 8. Lift the heat sink from the processor. 9. Lift the processor lever. 10. Remove the processor. 11. Reconnect or replace any internal components you needed to disconnect or remove. 12. Replace the server's cover. Reconnect any external components you needed to disconnect. 13. Attach the AC power cord. Installing a PCI Card Peripherals and add-in cards are not included in your system and must be purchased separately. The PCI slots support full-height add-in cards or low-profile PCI add-in cards. If a low profile card is installed in the standard full-height riser card, it must be equipped with a standard full-height PCI mounting bracket. 1. Observe the safety and ESD precautions at the beginning of this book. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Remove power from your system by unplugging the AC power cord. 4. Remove the chassis cover. See your chassis documentation for instructions. 5. Remove the screw that attaches the PCI bracket shield to the rear of the chassis to remove the shield. Retain the screw. 6. Insert the PCI card into the PCI slot. 7. Use the screw removed in step 1 to secure the PCI card to the chassis. 8. Reconnect or replace any internal components you needed to disconnect or remove. 9. Replace the server's cover. Reconnect any external components you needed to disconnect. 10. Attach the AC power cord. MAXDATA Server PLATINUM 500 I M5 19 Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your customer service representative or dealer for a list of approved devices. WARNING Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. WARNUNG Wenn eine ungeeignete Batterie eingesetzt wird oder die Batterie falsch eingesetzt wird, besteht Explosionsgefahr. Ersetzen Sie verbrauchte Batterien nur durch Batterien gleichen oder äquivalenten Typs, der vom Hersteller empfohlen wurde. Entsorgen Sie die verbrauchte Batterie entsprechend den Anweisungen des Herstellers. AVERTISSEMENT Danger d'explosion en cas de remplacement incorrect de la pile. Remplacez-la uniquement par une pile du même type ou d'un type équivalent recommandé par le fabricant. Mettez au rebut les piles usagées en vous conformant aux instructions du fabricant. OSTRZEENIE Nieprawidlowa wymiana baterii grozi eksplozj. Wymienia tylko na taki sam lub równowany typ, zalecany przez producenta. Zuyte baterie utylizowa zgodnie z instrukcjami producenta. ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren. ADVARSEL Lithiumbatteri - Eksplosjonsfare. Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten. Brukt batteri returneres apparatleverandøren. VARNING Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. VAROITUS Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. 20 Server Board Installations and Upgrades