User manual MAXDATA SN 40 M1

MAXDATA SN 40 M1 User Guide Rev. 1.1 2 Contents Contents 1 Safety and Warnings 7 Important Safety Instructions ..................................................................................................................7 Warnings .................................................................................................................................................7 Heed safety instructions ....................................................................................................................7 System power on/off..........................................................................................................................7 Installation/Assembly Safety Instructions ...............................................................................................7 2 Storage System Features 9 Key Features and Benefits ......................................................................................................................9 Front Panel .........................................................................................................................................9 Rear Panel ........................................................................................................................................11 System Requirements ...........................................................................................................................12 3 Getting Started 13 Setting up the Storage System .............................................................................................................14 Attaching the Storage System to the Network ................................................................................14 Powering Up the Storage System ....................................................................................................14 Powering Down the Storage System ...............................................................................................14 Accessing the Manager .........................................................................................................................15 Accessing the Manager Using a Web Browser ...............................................................................15 Accessing the Manager Using the Console .....................................................................................16 Logging in to the Manager ....................................................................................................................18 Navigating the Manager ........................................................................................................................18 Adding Users .........................................................................................................................................19 Creating Shared Folders ........................................................................................................................23 Accessing Shared Folders .....................................................................................................................27 Microsoft® Windows® Users ............................................................................................................27 Linux® Users .....................................................................................................................................30 Mac® Users ......................................................................................................................................30 Attaching USB Devices (Optional) .........................................................................................................31 4 Managing Your Storage System 33 Managing Users ....................................................................................................................................34 Adding Users ....................................................................................................................................34 Modifying Users ...............................................................................................................................35 Removing Users ...............................................................................................................................37 Working with Groups .......................................................................................................................37 Managing Shared Folders ......................................................................................................................40 Adding Shared Resources ................................................................................................................41 Changing User Access to Shared Folders ........................................................................................41 Deleting a Shared Folder ..................................................................................................................44 Managing Backups ................................................................................................................................45 Changing the Password for Restoring Hard Disks ...........................................................................45 Deleting a Backup ............................................................................................................................46 Deleting a Client ...............................................................................................................................46 Setting Up E-Mail Alerts ........................................................................................................................47 Disconnecting USB Devices ..................................................................................................................48 Changing the System Settings ..............................................................................................................49 Changing the Network Settings ............................................................................................................51 Accessing the Storage System Using FTP ............................................................................................54 Storage System Disk Status ..................................................................................................................54 Logging Out of the Manager .................................................................................................................55 Shutting Down the Storage System ......................................................................................................56 MAXDATA SN 40 M1 ­ User Guide 3 Removing Hard Disks or Responding to Disk Failure ............................................................................56 Responding to RAID Degradation ....................................................................................................58 Responding to RAID Failure .............................................................................................................59 Replacing a Hard Disk ......................................................................................................................60 5 Protecting Local Disks 63 Getting Started ......................................................................................................................................63 System Requirements......................................................................................................................63 Installing the Microsoft® iSCSI Initiator .................................................................................................64 Installing Intel® Client Backup and Recovery .........................................................................................64 Starting Intel® Client Backup and Recovery...........................................................................................66 Activating Your License .........................................................................................................................67 Activating Your License Without an Internet Connection .....................................................................67 Replacing Your Existing License ...........................................................................................................68 Protecting Your Disks ............................................................................................................................68 Manually Backing up Your Disk .............................................................................................................72 Stopping a Backup or Recovery in Progress .........................................................................................72 Changing the Backup Schedule .............................................................................................................73 Changing the Recovery CD Password or Password for Restoring Hard Disks .....................................73 Recovering Data ....................................................................................................................................74 Recovering Files from a Backup ............................................................................................................75 Recovering a Non-system Disk or Partition ...........................................................................................76 Recovering a System Disk or Partition ..................................................................................................77 Removing Protection .............................................................................................................................80 6 Troubleshooting 81 Viewing the System Log .......................................................................................................................81 Disconnecting from Shared Folders ......................................................................................................81 Troubleshooting the Storage System ....................................................................................................81 The System Status LED is yellow. ...................................................................................................81 The Disk Activity LED is blinking yellow...........................................................................................82 One of the Global Disk Status LED lights is yellow..........................................................................82 7 Technical Specifications 83 Hardware Specification .........................................................................................................................83 Software Specification ..........................................................................................................................83 8 Regulatory and Compliance Information 85 Intended Application ..............................................................................................................................85 Product Safety Compliance ...................................................................................................................85 Product EMC Compliance - Class B Compliance ..................................................................................85 Certifications / Registrations / Declarations ...........................................................................................85 Product Regulatory Compliance Marking ..............................................................................................85 Electromagnetic Compatibility Notice ...................................................................................................85 Europe (CE Declaration of Conformity) ............................................................................................85 End of Life / Product Recycling .............................................................................................................85 4 Contents Figures 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. Front Panel LEDs and Components ..................................................................................................9 Rear Panel Components .................................................................................................................11 Storage System Console .................................................................................................................17 Users & Computers ­ Main Page ....................................................................................................20 Users & Computers ­ User Type Selection.....................................................................................20 Users & Computers ­ Add User (Windows / Mac OS X) ................................................................21 Users & Computers ­ Add User (Linux / Mac OS) ..........................................................................21 Shared Folders ­ Main Page............................................................................................................23 Shared Folders ­ User Type Selection ............................................................................................24 Shared Folders ­ Folder Name (Windows / Mac OS X)...................................................................24 Shared Folders ­ Folder Name (Linux / Mac OS) ............................................................................24 Shared Folders ­ Access Rights (Windows / Mac OS X) ................................................................25 Shared Folders ­ Access Rights (Linux / Mac OS) ..........................................................................26 Attaching Optional USB Devices .....................................................................................................31 Users & Computers ­ Main Page ....................................................................................................34 Users & Computers ­ Modify User (Windows / Mac OS X)............................................................35 Users & Computers ­ Modify User (Linux / Mac OS) .....................................................................36 Groups ­ Main Page ........................................................................................................................37 Shared Folders ­ Main Page............................................................................................................40 Shared Folders ­ Access Rights (Windows / Mac OS X) ................................................................42 Shared Folders ­ Access Rights (Linux / Mac OS) ..........................................................................43 Managing Backups ..........................................................................................................................45 E-Mail Alerts ....................................................................................................................................47 System Settings ..............................................................................................................................49 Network Settings ............................................................................................................................51 Disk Space Distribution ...................................................................................................................54 RAID Degradation ...........................................................................................................................58 RAID Failure ....................................................................................................................................59 Removing Drive Carrier from Storage System ................................................................................60 Installing Hard Disk into Drive Carrier..............................................................................................61 Order of Drive Carriers ....................................................................................................................62 Tables 1. 2. 3. 4. System Requirements.....................................................................................................................12 Adding Users ...................................................................................................................................22 Shared Folders ­ Access rights .......................................................................................................26 Product Regulatory Compliance Markings ......................................................................................85 MAXDATA SN 40 M1 ­ User Guide 5 6 1 Safety and Warnings Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. Warnings Only a technically qualified person should maintain or configure the storage system. The SN 40 storage system contains no user-serviceable parts. Refer servicing to qualified personnel. Heed safety instructions Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. System power on/off The power button DOES NOT turn off the system AC power. To remove power from storage system, you must unplug the AC power cord from the wall outlet or the chassis. Make sure the AC power cord is unplugged before you open the chassis, add, or remove any components. Installation/Assembly Safety Instructions The power supply in this product contains no user-serviceable parts. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. A product with more than one power supply will have a separate AC power cord for each supply. The power button on the system does not turn off system AC power. To remove AC power from the system, you must unplug each AC power cord from the wall outlet or power supply. The power cord(s) is considered the disconnect device to the main (AC) power. The socket outlet that the system plugs into shall be installed near the equipment and shall be easily accessible. SAFETY STEPS: Whenever you remove the chassis covers to access the inside of the system, follow these steps: 1. Turn off all peripheral devices connected to the system. 2. Turn off the system by pressing the power button. 3. Unplug all AC power cords from the system or from wall outlets. 4. Label and disconnect all cables connected to I/O connectors or ports on the back of the system. 5. Provide some electrostatic discharge (ESD) protection by wearing an antistatic wrist strap attached to chassis ground of the system-any unpainted metal surface-when handling components. 6. Do not operate the system with the chassis covers removed. MAXDATA SN 40 M1 ­ User Guide 7 After you have completed the six SAFETY steps above, you can remove the system covers. To do this: 1. Unlock and remove the padlock from the back of the system if a padlock has been installed. 2. Remove and save all screws from the covers. 3. Remove the cover(s). For proper cooling and airflow, always reinstall the chassis covers before turning on the system. Operating the system without the covers in place can damage system parts. To install the covers: 1. Check first to make sure you have not left loose tools or parts inside the system. 2. Check that cables, add-in boards, and other components are properly installed. 3. Attach the covers to the chassis with the screws removed earlier, and tighten them firmly. 4. Insert and lock the padlock to the system to prevent unauthorized access inside the system. 5. Connect all external cables and the AC power cord(s) to the system. A microprocessor and heat sink may be hot if the system has been running. Also, there may be sharp pins and edges on some board and chassis parts. Contact should be made with care. Consider wearing protective gloves. Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Dispose of used batteries according to manufacturer`s instructions. The system is designed to operate in a typical office environment. Choose a site that is: · Clean and free of airborne particles (other than normal room dust). · Well ventilated and away from sources of heat including direct sunlight. · Away from sources of vibration or physical shock. · Isolated from strong electromagnetic fields produced by electrical devices. · In regions that are susceptible to electrical storms, we recommend you plug your system into a surge suppressor and disconnect telecommunication lines to your modem during an electrical storm. · Provided with a properly grounded wall outlet. · Provided with sufficient space to access the power supplycord(s), because they serve as the product`s main power disconnect. 8 Safety and Warnings 2 Storage System Features The MAXDATA SN 40 Storage System is an intelligent network storage solution for small and mediumsized offices, and home network environments. It provides up to 2.0 TB of hard disk space for both shared files and backups of your computer hard disks, offering an ideal way to distribute and protect important data. Key Features and Benefits · Built-in data protection: In addition to a linear disk configuration in which all the disks are treated as independent entities, the storage system supports RAID 0, RAID 1, RAID 5, RAID 5 + Spare, RAID 10. Simple administration: You can run the browser-based management interface from any computer in your network, and its informative wizards and configuration pages will help you accomplish your tasks quickly and easily. Status at a glance: The home page of the management interface lets you quickly determine how much space is being used and who's currently connected. Support for multiple platforms: Whether the computers in your network run Microsoft® Windows®, a Mac OS® X or other Mac® operating system, or Linux®, you can set up file-sharing for each of them. Security: Only authorized users can access the shared folders on your storage system. You can also control whether the user can only view the information in the shared folders or also add, modify, or delete files there. · · · · Front Panel 1 E F H I J 1 2 2 G 3 4 A B C D L K M Figure 1. Front Panel LEDs and Components MAXDATA SN 40 M1 ­ User Guide 9 Call out A. B. C. D. E. F. G. Component NIC 1 Activity LED NIC 1 Link LED NIC 2 Activity LED NIC 2 Link LED Drive Carrier - 1 Drive Carrier - 2 Hard Disk Activity LED Light Pipe Definition Blinking GREEN indicates Ethernet activity. Continuous GREEN indicates an active Ethernet connection. Off indicated no active Ethernet connection. Blinking GREEN indicates Ethernet activity. Continuous GREEN indicates an active Ethernet connection. Off indicated no active Ethernet connection. 3.5-in SATA drive carrier 3.5-in SATA drive carrier Continuous GREEN indicates the drive is available. Blinking GREEN indicates drive activity. Continuous YELLOW indicates a fault condition, possibly requiring the hard disk to be replaced. Blinking YELLOW indicates the drive is currently rebuilding RAID. 3.5-in SATA drive carrier 3.5-in SATA drive carrier Continuous GREEN indicates hard disk health is good (1-4 hard disks). Continuous YELLOW indicates a critical or non-recoverable condition exists. Blinking YELLOW indicates (1) one or more hard disks are experiencing a fault condition or (2) a RAID is being rebuilt. Continuous GREEN indicates the system is running and operating normally. Blinking GREEN indicates the system is in process of powering up or shutting down. Continuous YELLOW indicates a fault is present, either a critical or non-recoverable condition. Continuous GREEN indicates the system has power applied to it. No light indicates the system does not have power applied to it. Toggles the system power on/off. H. I. J. Drive Carrier - 3 Drive Carrier - 4 Global Disk Status LED K. System Status LED L. M. Power LED Power Button 10 Storage System Features Rear Panel A D E 2 1 B F K C G H Figure 2. Rear Panel Components Call out A. B. C. D. Component System Fan USB 2.0 Ports Power Outlet Gigabit LAN Port 2 Definition The USB ports are used for connecting an external USB storage device. Supplies power to the device. Gigabit Ethernet connection. The right LED lights up GREEN when connected to a 10/100 MB network, and ORANGE when connected to a gigabit network. Gigabit Ethernet connection. The right LED lights up GREEN when connected to a 10/100 MB network, and ORANGE when connected to a gigabit network. Press the Reset Button for three seconds to revert the unit to the system defaults. Anti-theft slot for attaching a security cable. E. Gigabit LAN Port 1 F. G. H. Reset Button Power Supply Fan Security Slot MAXDATA SN 40 M1 ­ User Guide 11 System Requirements The following minimum system requirements must be met before setting up the MAXDATA SN 40 Storage System: Table 1. System Requirements Component Web Browser Network Environment SATA Hard Drive Operating System Requirement Microsoft Internet Explorer® 6.0 or above, Firefox 1.06 or above. TCP/IP networking environment. At least one SATA hard drive must be installed with an 80-GB capacity minimum. Microsoft® Windows ServerTM 2003, Microsoft® Windows® 2000 Professional, Microsoft® Windows® XP Home or Professional, Mac OS® X, Red Hat® Linux. 12 Storage System Features 3 Getting Started Getting started with your MAXDATA SN 40 Storage System involves the following general steps: 1. Set up your storage system. This involves installing the hard disks, attaching any optional USB devices, attaching the storage system to your network, powering up the system, and initializing the disks from the storage system's internal flash memory. For information about this step, refer to "Setting up the Storage System" on page 14. Note This step might have already been performed by your vendor. 2. Configure your storage system. Before you can use your storage system, you must perform some initial configuration tasks, like setting the date and time, and specifying how much space to use for file sharing and how much to use for backups. The System Setup Wizard guides you through this process. 3. After the storage system restarts, access the Web-based management interface (the Manager) and log in. For information about this step, refer to "Accessing the Manager" on page 15 and "Logging in to the Manager" on page 18. 4. Add users. If you want to control access to the shared folders, or if the users in your network use Linux® or a Macintosh® that doesn't use Mac OS® X, you must create a list of users. For information about this step, refer to "Adding Users" on page 19. 5. Create shared folders. By default, the MAXDATA SN 40 Storage System includes a shared folder named "public", which all Microsoft® Windows® and Mac OS® X users can access. In addition, shared folders can be created automatically for Windows users. However, you might want to create other shared folders as well. For example, in an office environment, you might want to create a shared folder for company policies that everyone can view, and separate folders for confidential business documents that only selected individuals can view or change. In a home environment, you might want to set up separate folders for different types of files, like photos, videos, or music. For information about this step, refer to "Creating Shared Folders" on page 23. 6. Access the shared folders. For information about this step, refer to "Accessing Shared Folders" on page 27. 7. Protect your computer hard disks. This involves installing the Intel® Client Backup and Recovery software on each computer that you want to protect and specifying which hard disks or partitions to back up and how often backups should occur. For information about this step, refer to "Protecting Local Disks" on page 63. MAXDATA SN 40 M1 ­ User Guide 13 Setting up the Storage System Your storage system might come pre-installed with hard drives, or you might have to purchase and install them yourself. If you currently have fewer than four hard drives, you might want to add more at this time. (You can add more disks later, but changing your disk configuration might cause data loss.) The MAXDATA SN 40 Storage System also supports optional USB devices, such as USB disks. If you have such devices, you can attach them now, or you can attach them later. Whether or not you add hard disks or USB devices, you must connect the storage system to your network, power it up, and upload the firmware. Attaching the Storage System to the Network To connect the storage system to your network, insert one end of the RJ-45 Ethernet cable into the Ethernet port 1 on the back of the storage system. Then insert the other end of the RJ-45 Ethernet cable into a network port. Powering Up the Storage System To power up the storage system, insert the power cable into the power outlet on the back of the storage system and plug the other end into a power socket. Note It is recommended that you plug the storage system into a surge protector or uninterruptible power supply to prevent damage to the system from power surges. Once you have connected the power cord, press the power button on the front of the storage system The System Status LED light will blink green while the storage system is booting up. Once the system has finished booting up, the System Status LED and Disk Status LED will remain green. Powering Down the Storage System Refer to "Shutting Down the Storage System" on page 56 for information on shutting down the storage system. 14 Getting Started Accessing the Manager You can access the Manager to add users, create shared folders, and perform other tasks related to managing your storage system. There are two ways to access the Manager: · · Using a Web browser (Microsoft® Internet Explorer® 6.0 or Firefox 1.06 or newer) Using the Storage System Console (a Windows application which must be installed on each computer where you want to use it) Using a Web browser, you can access the Manager from any computer in your network, but you must know the name or IP address of the storage system. In addition, if you configured the storage system to use a specific IP address, you might need to specify the IP address of the gateway in your network before you can successfully access the Manager using a Web browser. First access the Manager using the Console and then specify the gateway address (as described in "Changing the network settings" on page 51) and try to access it using a Web browser. Using the Console, you can access the Manager only from a computer in the same subnet as the storage system, but you do not have to know the name or IP address of the storage system or otherwise modify the network settings. Note The Console launches a Web browser, so the computer where you install the Console must have Microsoft Internet Explorer 6.0 or Firefox 1.06 or newer installed as well. The default IP address of the system is 192.168.0.101 in subnet 255.255.255. Accessing the Manager Using a Web Browser To access the Manager using a Web browser: 1. From any computer in your network, run Microsoft Internet Explorer 6.0 or Firefox 1.06 or newer, enter the following in the address bar, and then press Enter: http://storage_system where "storage_system" is the name or IP address of the storage system. Note You can use the storage system name only if that name is registered with a DNS or WINS server on your network. When the login page appears, you can bookmark it so that you can quickly and easily access it the next time. 2. Log in to the Manager (as described in "Logging in to the Manager" on page 18). MAXDATA SN 40 M1 ­ User Guide 15 Accessing the Manager Using the Console If you want to access the Manager using the Console, you must install the Console on each computer from which you plan to manage the storage system. The Console makes it easier to access storage systems on a DHCP network. Installing the Console You can install the Console on any system that runs one of the following operating systems: · · · Microsoft® Windows ServerTM 2003 Microsoft® Windows® XP Microsoft® Windows® 2000 Professional, Server, or Advanced Server with ServicePack 2 or newer To install the Console: 1. At the computer from which you plan to access the Manager, insert the software CD into the CD-ROM drive. Note This computer must be on the same subnet as the storage system. 2. Select "Software" from the top menu. 3. Select the "Storage System Console" link to install the software. 4. On the welcome page, click "Next". 5. If you agree to the terms of the license agreement, click "Yes". 6. Enter your name and company name and then click "Next". 7. Click "Next" to install the Console in the displayed location, or click "Browse" to select or specify a different location and then click "Next". 8. Review your selections and click "Next". 9. To install the Console, click "Finish". If you want to run the Console immediately after it is installed, select the "Launch Storage System Console" check box before you click "Finish". 16 Getting Started Running the Console Once you have installed the Console, you can run it and access the Manager: 1. Click "Start" > "Programs" > "Storage System Console". The Console application window appears. As soon as you start the Console, it automatically scans the network for storage systems. This might take a few minutes. As soon as the scan is complete, the left pane displays a tree view of all the storage systems it found. Figure 3. Storage System Console Each storage system has two ports for connecting to the network. If your storage system uses both ports, two items appear in the tree in the left pane, each using the same name. You can identify the IP address used by each port by clicking each item in the tree and observing the "IP address" area in the right pane. Note If you connect a storage system to the network after the Console has already scanned it, or if you change the IP address of the storage system, you must click "Discover Storage Systems" to scan the network again and update the tree in the left pane. 2. In the left pane, select the name of the storage system that you want to manage (for example, "Storage"), and then click "Log On Storage System Manager". If your storage system uses both available ports to connect to the network, you can select either item to access the Manager. 3. Log in to the Manager. MAXDATA SN 40 M1 ­ User Guide 17 Logging in to the Manager Whether you access the Manager using a Web browser or the Console, the login page appears. This ensures that only authorized individuals can change the storage system settings. To log in, enter the administrator user name and password, and then click "Log In". The default administrator user name is "admin", and the default password is "storage". (These are case-sensitive.) However, you can change both the administrator user name and password at any time. For more information, refer to "Changing the System Settings" on page 49. Navigating the Manager Once you log in to the Manager, the Home page appears. The top of the Home page (and every page in the Manager) displays a navigation bar that lets you access all the features of the storage system. Home Displays information about the total storage capacity on the storage system, how much disk space is allocated for shared folders, how much is allocated for backups, and how much is used for each. (Initially, there is no used space.) This page also displays the total number of shared folders and the number of networked computers (backup clients) that have backed up one or more disks on the storage system. Note The total storage capacity will be less than the total size of all your hard disks because some of the disk space is needed for the operating system and management software. In addition, the amount of used backup capacity will be greater than the total size of all the disks listed on the "Backups" page because additional storage space is needed for the data that has changed between backups. On the Home page, you can also click "Connection Status". This displays information about Windows and Mac OS X users who are currently connected to shared folders, including which shared folder they are accessing and when they logged on. Note If anyone accessed a shared folder using the "guest" user name (which is described in more detail in "Adding Users" on page 19), "guest" appears in the "User" column, followed in parentheses by the computer name. Due to the nature of the NFS protocol, Linux and other Mac connections are not listed on this page. Likewise, ongoing backup or restore activities do not appear on this page. This page indicates only that a connection with a shared folder has been established; this does not necessarily mean that the user has opened any files in the shared folder. Users Displays a list of all currently configured users and lets you add, modify, and remove users. For Windows and Mac OS X users, this area also lets you add, modify, and remove groups. For more information, refer to "Adding Users" on page 19 and "Managing Users" on page 34. 18 Getting Started Shared Folders Displays a list of all currently configured shared folders and lets you add shared folders, change which users can access them, and remove them. For more information, refer to "Creating Shared Folders" on page 23 and "Managing Shared Folders" on page 40. Backups Displays a list of all computer disk backups that currently exist and lets you change the passwords for recovering hard disks. You can also delete the backups for a particular computer hard disk. For more information, refer to Chapter 5, "Protecting Local Disks", on page 63. Advanced Provides access to advanced storage system configuration options, suchas setting up e-mail alerts; upgrading the firmware; removing USB devices; changing the system, network, or disk configuration settings; viewing information about system events; and shutting down the system remotely. For more information, refer to Chapter 4, "Managing Your Storage System", beginning on page 33. Contact Us Provides information about MAXDATA and the other products and services it offers. Log Out Logs you out of the Manager. Adding Users By default, the storage system includes a user named "guest" that has a password of "guest". Windows and Mac OS X users can access all shared folders that "guest" is authorized to access. However, you might want to add other users as well. For example, if you want to restrict access to a shared folder that contains confidential information, you would add at least one user and authorize that user to access that shared folder (and not authorize the "guest" user to access it). Adding a user for each individual or computer in your network provides flexibility and security, enabling you to control exactly who can access what information. In addition, only Windows and Mac OS X users can use the "guest" user name. If there are Linux users or Mac users who aren't using OS X in your network, you must add users to allow those individuals to access any shared folders. You can add up to 64 users. (Up to twenty client systems can be supported.) To add a user: 1. In the navigation bar, click "Users". The "Users & Computers" page appears. MAXDATA SN 40 M1 ­ User Guide 19 Figure 4. Users & Computers ­ Main Page 2. Click "Add". Figure 5. Users & Computers ­ User Type Selection 3. Select the type of user you want to add, and then click "Next". The operating system used by the user determines which option you should choose ­ "Windows/Mac OS X user (CIFS)" or "Linux/Other Mac user (NFS)". Note Linux users and Mac users who are not using OS X access shared folders using the Network File System (NFS). In this environment, access to shared folders is given to entire computers, not to individual users of those computers. However, in Windows and Mac OS X environments, each computer user can have individual access to a shared folder. The page that appears next varies, depending on the user type you selected. 20 Getting Started