Series Twelve ELECTRIC WATER HEATER USER'S GUIDE FOR POTABLE WATER HEATING ONLY NOT SUITABLE FOR SPACE HEATING Model Numbers HRE11240S HRE41240S HRE11250S HRE41250S HRE11250T HRE41250T HRE11282T HRE41282T LISTED GAMA certification applies to all residential electric water heaters with capacities of 20 to 120 gallons. Input rating of 12 kW or less at a voltage no greater than 250V. SAVE THIS MANUAL FOR FUTURE REFERENCE. 66001864 PART NO. 184743-001 PRINTED IN THE U.S.A 1204 www.maytagwaterheaters.com 1 INSTALLATION, ALLATION SAFE INSTALLATION, USE AND SERVICE Your safety and the safety of others is extremely important in the installation, use and servicing of this water heater. Many safety-related messages and instructions have been provided in this manual and on your own water heater to warn you and others of a potential injury hazard. Read and obey all safety messages and instructions throughout this manual. It is very important that the meaning of each safety message is understood by you and others who install, use or service this water heater. This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. DANGER WARNING CAUTION CAUTION DANGER indicates an imminently hazardous situation which, if not avoided, could result in death or injury. WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or injury. CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. CAUTION used without the safety alert symbol indicates a potentially hazardous situation which, if not avoided, could result in property damage. All safety messages will generally tell you about the type of hazard, what can happen if you do not follow the safety message and how to avoid the risk of injury. IMPORTANT DEFINITIONS · Maytag Customer Service Center: The Maytag Customer Service Center has the ability equivalent to a licensed tradesman in the fields of plumbing and electrical work including a thorough understanding of the requirements of the National Electric Code as it relates to the installation of electric water heaters. The Service Center also has a thorough understanding of this instruction manual, and is able to perform repairs strictly in accordance with the service guidelines provided by the manufacturer. 2 GENERAL SAFETY 3 TABLE OF CONTENTS SAFE INSTALLATION, USE AND SERVICE ........................................................................................................................................ 2 GENERAL SAFETY ............................................................................................................................................................................. 3 TABLE OF CONTENTS ....................................................................................................................................................................... 4 CUSTOMER INFORMATION ............................................................................................................................................................... 5 PRODUCT SPECIFICATIONS ............................................................................................................................................................ 5 ACCESSORIES AND TOOLS NEEDED ............................................................................................................................................. 6 Accessories ................................................................................................................................................................................. 6 Tools ............................................................................................................................................................................................ 6 INSTALLATION INSTRUCTIONS ................................................................................................................................................... 7-16 Removing the Old Water Heater .............................................................................................................................................. 7,8 Locating the New Water Heater .................................................................................................................................................. 8 Insulation Blankets ...................................................................................................................................................................... 8 Typical Installation .................................................................................................................................................................... 8,9 The Convertible Lower Element .................................................................................................................................................. 9 Water Piping .............................................................................................................................................................................. 10 T & P Valve and Pipe Insulation ............................................................................................................................................ 10,11 Temperature-Pressure Relief Valve ..................................................................................................................................... 11,12 Filling the Water Heater ............................................................................................................................................................. 12 Converting the Lower Element ............................................................................................................................................ 12-14 Wiring .................................................................................................................................................................................... 14,15 Wiring Diagrams ....................................................................................................................................................................... 16 SERVICE AND MAINTENANCE .................................................................................................................................................. 17-22 Temperature Regulation ........................................................................................................................................................... 17 Thermostat ................................................................................................................................................................................ 17 Temperature Settings ................................................................................................................................................................ 17 Thermostat Adjustment ........................................................................................................................................................ 17,18 Anode Rod Inspection ............................................................................................................................................................... 18 Temperature-Pressure Relief Valve Operation ......................................................................................................................... 18 Draining ................................................................................................................................................................................ 18,19 Thermostat Removal/Replacement .......................................................................................................................................... 19 Element Cleaning/Replacement ......................................................................................................................................... 19-22 Drain Valve Washer Replacement ............................................................................................................................................ 22 Service ....................................................................................................................................................................................... 22 TROUBLESHOOTING GUIDE .................................................................................................................................................... 22-25 Start Up Conditions ................................................................................................................................................................... 22 Thermal Expansion ............................................................................................................................................................ 22 Strange Sounds ................................................................................................................................................................. 22 Operational Conditions ........................................................................................................................................................ 23,24 Smelly Water ....................................................................................................................................................................... 23 "Air" in Hot Water Faucets .................................................................................................................................................. 23 Rumbling Noise .................................................................................................................................................................. 23 High Temperature Shut Off System ............................................................................................................................... 23,24 Not Enough or No Hot Water .............................................................................................................................................. 24 Water Is Too Hot .................................................................................................................................................................. 24 Leakage Checkpoints .......................................................................................................................................................... 24,25 REPAIR PARTS LIST .................................................................................................................................................................. 25-27 WARRANTY ...................................................................................................................................................................................... 28 4 CUSTOMER INFORMATION CUSTOMER INFORMATION Thank You for purchasing a Maytag water heater. Properly installed and maintained, it should give you years of trouble free service. It is strongly suggested that this new water heater be professionally installed, call Maytag Customer Service at 1-800-788-8899 for recommended installers. Abbreviations Found In This Instruction Manual: UL ­ Underwriters Laboratories, Inc. NEC ­ National Electrical Code ANSI ­ American National Standards Institute · Read the "General Safety" section, page 3 of this manual first and then the entire manual carefully. If you don't follow the safety rules, the water heater will not operate properly. It could cause DEATH, SERIOUS BODILY INJURY AND/OR PROPERTY DAMAGE. This manual contains instructions for the installation, operation, and maintenance of this electric water heater. It also contains warnings throughout the manual that you must read and be aware of. All warnings and all instructions are essential to the proper operation of the water heater and your safety. Since we cannot put everything on the first few pages, READ THIS ENTIRE MANUAL BEFORE ATTEMPTING TO INSTALL OR OPERATE THE WATER HEATER. · The installation must conform with the instructions in this manual; electric company rules; and Local Codes, or in the absence of Local Codes, with the current edition of the NEC - National Electrical Code NFPA 70. This publication is available from your local government or public library or electric company or by writing Underwriters Laboratories Inc., 333 Pfingsten Road, Northbrook, IL 60062. · If after reading this manual you have any questions or do not understand any portion of the instructions, call Maytag Customer Service at 1-800-788-8899 for an authorized servicer. · Carefully plan the place where you are going to put the water heater. Correct electrical wiring and connections are very important in preventing death from ...