MODEL MAH7550AGW M AY TA G N E P T U N E ® WA S H E R USER G U I D E TABLE Welcome ..................................................................... 1 Important Safety Instructions ............................. 1-2 Getting Started....................................................... 3-4 Laundry ................................................................. 3 Touchscreen ......................................................... 3 Status Display....................................................... 4 Water Use............................................................ 4 Operating Instructions...........................................4-7 Load the Clothes Washer................................. 4 Close the Washer Door ................................... 5 Add Laundry Detergent and Additives to the Dispenser ............................................. 5-6 Setting the Wash Programme............................7 Favourites at a Glance .......................................... 8-9 Using Help............................................................10-13 Stain Removal Guide.........................................10 Troubleshooting ................................................ 11 6 2720570 OF CONTENTS Laundry Hints.................................................... 11 Operating Tips................................................... 12 Lock Out ............................................................ 12 Select Preferences ............................................ 13 Care & Cleaning ................................................ 14-15 Cleaning the Washer ....................................... 14 Cleaning the Dispenser................................... 14 Freshening your Washer ................................. 15 Storing the Washer .......................................... 15 Service and Troubleshooting........................... 16-18 Troubleshooting .......................................... 16-17 Operating Sounds............................................. 18 Service Information ................................................ 19 Guide de l'Utilisatuer ............................................. 20 Benutzer-Handbuch ................................................ 40 Guía del Usuario ..................................................... 60 Welcome Welcome and congratulations on your purchase of a Maytag Neptune® washer! Your complete satisfaction is very important to us. For best results, we suggest reading this material to help acquaint you with proper operating and maintenance procedures. Save time and money. If something should go wrong, we suggest consulting the "Service and Troubleshooting" section in the back of this book and in the HELP screen displays. It is designed to help you solve basic problems before consulting a servicer. However, should you need assistance in the future, it is helpful to: 1) Have complete model and serial number identification of your washer. This is located on a data plate on the centre top edge of the control panel. Record these numbers below for easy access: Date of Purchase __________________ Model Number ____________________ Serial Number ____________________ 2) IMPORTANT: Keep this guide and the sales receipt in a safe place for future reference. Please attach your sales receipt here. If you have questions, please contact the dealer from whom you purchased the washer. For service information, see page 19. NOTE: In our continuing effort to improve the quality of our appliances, it may be necessary to make changes to the appliance without revising this guide. IMPORTANT SAFETY INSTRUCTIONS Read before operating your washer. WARNING: To reduce the risk of fire, explosion, electric shock, property damage or injury to persons when using your appliance, follow basic precautions, including the following: 1 2 3 4 5 6 Read all instructions before using the appliance. It is for use only in washing, rinsing and spin drying household textiles and garments. As with any equipment using electricity and having moving parts, there are potential hazards. To use this appliance safely, the operator should become familiar with the instructions for operation of the appliance and always exercise care when using it. Do not install or store this appliance where it will be exposed to the weather. Install and level the clothes washer on a floor that can support the weight. This appliance must be properly earthed. Never plug the appliance cord into an electrical socket outlet that is not adequately earthed and in accordance with local and national codes. See installation instructions for earthing this appliance. To avoid the possibility of fire or explosion: · Do not wash items that have been previously cleaned in, washed in, soaked in, or spotted with petrol, dry-cleaning solvents, other flammable or explosive substances as they give off vapours that could ignite or explode. Hand wash and line dry any items containing these substances. Any material on which you have used a cleaning solvent, or which is saturated with flammable liquids or solids, should not be placed in the clothes washer until all traces of these liquids or solids and their fumes have been removed. These items include acetone, denatured alcohol, petrol, paraffin, kerosene, some liquid household cleaners, some spot removers, turpentine, waxes and wax removers. · Do not add petrol, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapours that could ignite or explode. · Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine or combination washer-dryer, turn on all hot water taps and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. 1 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Do not reach into the appliance if the tumbler (drum) is moving. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children. This appliance is not intended for use by young children or infirm persons without supervision. Young children should be supervised to ensure that they do not play with the appliance. Do not tamper with controls. Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in published user-repair instructions that you understand and have the skills to carry out. Repairs and servicing should only be carried out by qualified service personnel. Unplug power supply cord when not in use, before cleaning or carrying out any user maintenance tasks on your clothes washer. Store laundry aids and other material in a cool, dry place where children cannot reach them. Do not wash or dry items that are soiled with vegetable or cooking oil. These items may contain some oil after laundering. Due to the remaining oil, the fabric may smoke or catch fire by itself. Do not use chlorine bleach and ammonia or acids (such as vinegar or rust remover) in the same wash. Hazardous fumes can form. Do not machine wash fiberglass materials. Small particles can stick to fabrics washed in following loads and cause skin irritation. Before the appliance is removed from service or discarded, remove the door to the washing compartment. Do not sit or stand on top of the clothes washer. Inlet hoses are subject to damage and deterioration over time. Check the hoses periodically for bulges, kinks, cuts, wear or leaks and replace them every five years. Do not store hoses at temperatures below freezing. A door interlock is fitted for your safety. It prevents the door being opened if the drum is rotating at speed. If the door will not open, do not try to force it. Wait for the interlock to release. Do not continue to use this appliance if it appears to be faulty. If the supply cord is damaged, it must be replaced with a specifically terminated cord by an authorised service agent or a similarly qualified person in order to avoid a hazard. If the touchscreen clear membrane becomes damaged (for instance, by a split or hole), do not continue to use the machine until it has been repaired. Water taps and power supply should be turned off when the washing has been completed. SAVE THESE INSTRUCTIONS 2 GETTING STARTED LAUNDRY To complete a load of laundry the following steps are taken. They are discussed in greater detail in later sections. 1. 2. 3. 4. 5. Load the clothes washer Close the washer door Add laundry detergent and additives to the dispenser Set wash programme Start the wash programme TOUCHSCREEN Touchscreen - An interactive display that responds with the touch of a finger. Note: Exposure of the touchscreen to direct sunlight is not recommended. Home - Takes you immediately to the first screen. Favourites - Quick access to your named cycles. Off - Stops the washer and the turns off the display. Press "Start/Pause" or change your selections below. fabric cottons wash temp 60° C spin speed 1000 rpm more programmes options end chime medium Back - Takes you to the previous screen. Help - Quick access to Stain Brain, Troubleshooting, Laundry Hints, Operating Tips, Lock Out and Select Preferences. Start/Pause - Press this pad to start a cycle. Once started, pressing this pad will stop the washer at any point in the cycle. If there are no words on the touchscreen, open the door, touch any key (except OFF), or touch the screen to "wake" the controls. The machine will beep three short beeps if an invalid key sequence is pressed. As you use the touchscreen, if you feel you are lost, press Back or Home. 3 STATUS DISPLAY ESTIMATED TIME After pressing Start/Pause, this display will show the estimated time remaining in the programme. DOOR LOCK This display will show whenever the door of the clothes washer is locked. The door can be unlocked by pressing the Start/Pause touchpad to stop the washer. WATER USAGE The amount of water used to wash loads of laundry will vary with each load. The Maytag Neptune® clothes washer uses an adaptive fill to provide the appropriate amount of water for efficient cleaning performance and conservation of water and energy. OPERATING INSTRUCTIONS For detailed information on sorting, pre-treating stains, etc., see the Help topic "Laundry Hints" (see Using Help, page 11). LOAD THE CLOTHES WASHER · The tub can be loaded completely full with dry unfolded clothes. However, do not pack the tub tightly. NOTE: Max. clothes load capacity: 8.0 Kg Cottons. · Overloading may reduce wash performance and possibly cause creasing or wrinkling of the load. · When washing big bulky items or a couple of small items that do not fill the tub completely, such as a rug or two sweaters, a few towels should be added for improved tumbling and spin performance. 4 OPERATING INSTRUCTIONS CLOSE THE CONT. WASHER DOOR · To load a forgotten item, press the Start/Pause touchpad, wait for the washer to stop and the door to unlock, add the item(s), close the door and press the Start/Pause touchpad. After a 30 second pause, the programme will resume. NOTE: To assure that your additional item(s) get clean, do not wait more than ten minutes after the programme has started to add the item(s). ADD LAUNDRY DETERGENT AND ADDITIVES TO THE DISPENSER Pre-wash The automatic dispenser consists of three compartments for: 1. Liquid or granular detergent for main wash. 2. Liquid or granular detergent for pre-wash. 3. Liquid fabric softener. All laundry products can be added at once in their respective dispenser compartments. They will be dispensed at the appropriate time for most effective cleaning. NOTE: It is important to pay close attention to the soil level of the load, load size, and water hardness* and to use the appropriate amount of detergent to reduce or eliminate suds. When less suds are produced, the load tumbles more efficiently and cleaning results are maximized. To avoid over-sudsing, reduce the amount of detergent used with soft water or with small or lightly soiled loads. * To determine water hardness in your area, contact your local water utility. Main-wash Softener MAIN DETERGENT COMPARTMENT Either liquid or granular detergent may be used in the main wash compartment to wash clothes. Follow the directions on the box or bottle to determine the appropriate amount of detergent to pour into its compartment. Do not exceed 500ml of granular detergent in the main wash compartment. When using liquid detergent, do not exceed the level on the bottom of the siphon cap marked by an arrow. Usually about 240ml of liquid will fill the cup to this mark. The dispenser is shipped from the factory ready to be used with liquid detergent (all liquid cups and siphon caps are inst ...