User manual MAYTAG NEPTUNE WASHER

MODEL MAH7550AGW M AY TA G N E P T U N E ® WA S H E R USER G U I D E TABLE Welcome ..................................................................... 1 Important Safety Instructions ............................. 1-2 Getting Started....................................................... 3-4 Laundry ................................................................. 3 Touchscreen ......................................................... 3 Status Display....................................................... 4 Water Use............................................................ 4 Operating Instructions...........................................4-7 Load the Clothes Washer................................. 4 Close the Washer Door ................................... 5 Add Laundry Detergent and Additives to the Dispenser ............................................. 5-6 Setting the Wash Programme............................7 Favourites at a Glance .......................................... 8-9 Using Help............................................................10-13 Stain Removal Guide.........................................10 Troubleshooting ................................................ 11 6 2720570 OF CONTENTS Laundry Hints.................................................... 11 Operating Tips................................................... 12 Lock Out ............................................................ 12 Select Preferences ............................................ 13 Care & Cleaning ................................................ 14-15 Cleaning the Washer ....................................... 14 Cleaning the Dispenser................................... 14 Freshening your Washer ................................. 15 Storing the Washer .......................................... 15 Service and Troubleshooting........................... 16-18 Troubleshooting .......................................... 16-17 Operating Sounds............................................. 18 Service Information ................................................ 19 Guide de l'Utilisatuer ............................................. 20 Benutzer-Handbuch ................................................ 40 Guía del Usuario ..................................................... 60 Welcome Welcome and congratulations on your purchase of a Maytag Neptune® washer! Your complete satisfaction is very important to us. For best results, we suggest reading this material to help acquaint you with proper operating and maintenance procedures. Save time and money. If something should go wrong, we suggest consulting the "Service and Troubleshooting" section in the back of this book and in the HELP screen displays. It is designed to help you solve basic problems before consulting a servicer. However, should you need assistance in the future, it is helpful to: 1) Have complete model and serial number identification of your washer. This is located on a data plate on the centre top edge of the control panel. Record these numbers below for easy access: Date of Purchase __________________ Model Number ____________________ Serial Number ____________________ 2) IMPORTANT: Keep this guide and the sales receipt in a safe place for future reference. Please attach your sales receipt here. If you have questions, please contact the dealer from whom you purchased the washer. For service information, see page 19. NOTE: In our continuing effort to improve the quality of our appliances, it may be necessary to make changes to the appliance without revising this guide. IMPORTANT SAFETY INSTRUCTIONS Read before operating your washer. WARNING: To reduce the risk of fire, explosion, electric shock, property damage or injury to persons when using your appliance, follow basic precautions, including the following: 1 2 3 4 5 6 Read all instructions before using the appliance. It is for use only in washing, rinsing and spin drying household textiles and garments. As with any equipment using electricity and having moving parts, there are potential hazards. To use this appliance safely, the operator should become familiar with the instructions for operation of the appliance and always exercise care when using it. Do not install or store this appliance where it will be exposed to the weather. Install and level the clothes washer on a floor that can support the weight. This appliance must be properly earthed. Never plug the appliance cord into an electrical socket outlet that is not adequately earthed and in accordance with local and national codes. See installation instructions for earthing this appliance. To avoid the possibility of fire or explosion: · Do not wash items that have been previously cleaned in, washed in, soaked in, or spotted with petrol, dry-cleaning solvents, other flammable or explosive substances as they give off vapours that could ignite or explode. Hand wash and line dry any items containing these substances. Any material on which you have used a cleaning solvent, or which is saturated with flammable liquids or solids, should not be placed in the clothes washer until all traces of these liquids or solids and their fumes have been removed. These items include acetone, denatured alcohol, petrol, paraffin, kerosene, some liquid household cleaners, some spot removers, turpentine, waxes and wax removers. · Do not add petrol, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapours that could ignite or explode. · Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine or combination washer-dryer, turn on all hot water taps and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. 1 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Do not reach into the appliance if the tumbler (drum) is moving. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children. This appliance is not intended for use by young children or infirm persons without supervision. Young children should be supervised to ensure that they do not play with the appliance. Do not tamper with controls. Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in published user-repair instructions that you understand and have the skills to carry out. Repairs and servicing should only be carried out by qualified service personnel. Unplug power supply cord when not in use, before cleaning or carrying out any user maintenance tasks on your clothes washer. Store laundry aids and other material in a cool, dry place where children cannot reach them. Do not wash or dry items that are soiled with vegetable or cooking oil. These items may contain some oil after laundering. Due to the remaining oil, the fabric may smoke or catch fire by itself. Do not use chlorine bleach and ammonia or acids (such as vinegar or rust remover) in the same wash. Hazardous fumes can form. Do not machine wash fiberglass materials. Small particles can stick to fabrics washed in following loads and cause skin irritation. Before the appliance is removed from service or discarded, remove the door to the washing compartment. Do not sit or stand on top of the clothes washer. Inlet hoses are subject to damage and deterioration over time. Check the hoses periodically for bulges, kinks, cuts, wear or leaks and replace them every five years. Do not store hoses at temperatures below freezing. A door interlock is fitted for your safety. It prevents the door being opened if the drum is rotating at speed. If the door will not open, do not try to force it. Wait for the interlock to release. Do not continue to use this appliance if it appears to be faulty. If the supply cord is damaged, it must be replaced with a specifically terminated cord by an authorised service agent or a similarly qualified person in order to avoid a hazard. If the touchscreen clear membrane becomes damaged (for instance, by a split or hole), do not continue to use the machine until it has been repaired. Water taps and power supply should be turned off when the washing has been completed. SAVE THESE INSTRUCTIONS 2 GETTING STARTED LAUNDRY To complete a load of laundry the following steps are taken. They are discussed in greater detail in later sections. 1. 2. 3. 4. 5. Load the clothes washer Close the washer door Add laundry detergent and additives to the dispenser Set wash programme Start the wash programme TOUCHSCREEN Touchscreen - An interactive display that responds with the touch of a finger. Note: Exposure of the touchscreen to direct sunlight is not recommended. Home - Takes you immediately to the first screen. Favourites - Quick access to your named cycles. Off - Stops the washer and the turns off the display. Press "Start/Pause" or change your selections below. fabric cottons wash temp 60° C spin speed 1000 rpm more programmes options end chime medium Back - Takes you to the previous screen. Help - Quick access to Stain Brain, Troubleshooting, Laundry Hints, Operating Tips, Lock Out and Select Preferences. Start/Pause - Press this pad to start a cycle. Once started, pressing this pad will stop the washer at any point in the cycle. If there are no words on the touchscreen, open the door, touch any key (except OFF), or touch the screen to "wake" the controls. The machine will beep three short beeps if an invalid key sequence is pressed. As you use the touchscreen, if you feel you are lost, press Back or Home. 3 STATUS DISPLAY ESTIMATED TIME After pressing Start/Pause, this display will show the estimated time remaining in the programme. DOOR LOCK This display will show whenever the door of the clothes washer is locked. The door can be unlocked by pressing the Start/Pause touchpad to stop the washer. WATER USAGE The amount of water used to wash loads of laundry will vary with each load. The Maytag Neptune® clothes washer uses an adaptive fill to provide the appropriate amount of water for efficient cleaning performance and conservation of water and energy. OPERATING INSTRUCTIONS For detailed information on sorting, pre-treating stains, etc., see the Help topic "Laundry Hints" (see Using Help, page 11). LOAD THE CLOTHES WASHER · The tub can be loaded completely full with dry unfolded clothes. However, do not pack the tub tightly. NOTE: Max. clothes load capacity: 8.0 Kg Cottons. · Overloading may reduce wash performance and possibly cause creasing or wrinkling of the load. · When washing big bulky items or a couple of small items that do not fill the tub completely, such as a rug or two sweaters, a few towels should be added for improved tumbling and spin performance. 4 OPERATING INSTRUCTIONS CLOSE THE CONT. WASHER DOOR · To load a forgotten item, press the Start/Pause touchpad, wait for the washer to stop and the door to unlock, add the item(s), close the door and press the Start/Pause touchpad. After a 30 second pause, the programme will resume. NOTE: To assure that your additional item(s) get clean, do not wait more than ten minutes after the programme has started to add the item(s). ADD LAUNDRY DETERGENT AND ADDITIVES TO THE DISPENSER Pre-wash The automatic dispenser consists of three compartments for: 1. Liquid or granular detergent for main wash. 2. Liquid or granular detergent for pre-wash. 3. Liquid fabric softener. All laundry products can be added at once in their respective dispenser compartments. They will be dispensed at the appropriate time for most effective cleaning. NOTE: It is important to pay close attention to the soil level of the load, load size, and water hardness* and to use the appropriate amount of detergent to reduce or eliminate suds. When less suds are produced, the load tumbles more efficiently and cleaning results are maximized. To avoid over-sudsing, reduce the amount of detergent used with soft water or with small or lightly soiled loads. * To determine water hardness in your area, contact your local water utility. Main-wash Softener MAIN DETERGENT COMPARTMENT Either liquid or granular detergent may be used in the main wash compartment to wash clothes. Follow the directions on the box or bottle to determine the appropriate amount of detergent to pour into its compartment. Do not exceed 500ml of granular detergent in the main wash compartment. When using liquid detergent, do not exceed the level on the bottom of the siphon cap marked by an arrow. Usually about 240ml of liquid will fill the cup to this mark. The dispenser is shipped from the factory ready to be used with liquid detergent (all liquid cups and siphon caps are installed). If you wish to use granular detergent, you need to remove these items first. You can remove these items by following the steps below (in the future, if using liquid detergent, the liquid detergent cup and siphon cap must be installed in the dispenser): 1. 2. 3. 4. Remove the main cup assembly, (with siphon cap and liquid cup installed), from the dispenser by pulling up and out on the cup. Remove main liquid siphon cap from the assembly. Remove main liquid cup from assembly. Reinstall the main cup back into the dispenser by leading with the inside edge and pushing down and to the right. Do not force the cups. 1 2 3 4 NOTE: Reverse steps to install cups and siphon caps and set up dispenser for liquid detergent. Make sure the siphon cap "snaps" into place when installing it. 5 Adding detergent to the dispenser: Pour laundry detergent directly into the main wash compartment, and if necessary, the pre-wash compartment, before starting the cycle or as the washer is filling. (See pre-wash detergent compartment section below). NOTE: Some concentrated liquid detergents will not fully dispense. Concentrated liquid detergents should be diluted with water prior to adding it to the dispenser. See "Care and Cleaning" section for directions on how to clean your dispenser. To prevent liquid detergent residue in the dispenser, a detergent ball can be used in the machine as a substitute for the use of liquid detergent in the dispenser. PRE-WASH DETERGENT COMPARTMENT It is not necessary to use the pre-wash compartment for every wash cycle. Loads will be adequately cleaned without using the pre-wash cycle. A pre-wash cycle should be used when washing heavily soiled loads or difficult soils. The "stain brain" will also provide recommended times to use pre-wash. Either liquid or granular detergent may be used in the pre-wash compartment to wash clothes. Follow the directions on the box or bottle to determine the appropriate amount of detergent for the pre-wash compartment. If the box or bottle does not say how much detergent to use, divide the recommended amount of main wash detergent and put 1/3 of it into the prewash compartment. Do not exceed 200ml of granular detergent in the pre-wash compartment. If the pre-wash compartment is overfilled with detergent, flooding of the dispenser can occur. NOTE: Due to the large capacity of the washer, when using extra large loads (greater than 5 kg) or heavily soiled loads, use 1/3 of the amount of the recommended main wash detergent in the pre-wash compartment in ADDITION to the full recommended amount used in the main wash compartment. SOFTENER COMPARTMENT This compartment automatically dilutes and releases liquid fabric softener at the proper time during the programme. Follow these steps when using liquid fabric softener: Pour the recommended amount of liquid fabric softener into the softener compartment. For smaller loads use less than one cap full. Do not exceed the level at the bottom of the siphon cap which is marked by an arrow. Usually, about 135ml of liquid will fill the cup to this mark. NOTE: · Do not pour fabric softener too quickly. A fast pour can result in premature siphoning of the softener cup. · Never pour fabric softener directly on the load. It may leave spots and stains. · Use the softener compartment only for liquid fabric softeners. After loading the laundry additives into the dispenser, close the dispenser lid. For care and cleaning of the dispenser, see the "Care and Cleaning" section. 6 OPERATING INSTRUCTIONS SETTING A CONT. WASH PROGRAMME Press "Start/Pause" or change your selections below. Press "Start/Pause" or change your selections below. Press "Start/Pause" or change your selections below. If there are no words on the touchscreen, open the door, touch any key (except off), or touch the screen to "wake" the controls. Press "Start/Pause" or change your selections below. fabric cottons wash temp 60° C spin speed 1000 rpm more programmes options end chime medium fabrics Fabric options cottons reduced program chime med. cottons ironing wash temp 60°C delicates/ woollens spinsynthetics speed 1000 rpm more programmes quick wash Wash Temp. fabrics options cottons coldprogram chime med. wash temp 60°C 40 °C 30 °C spin speed 1000 rpm 50 °C 60 °C more programmes Spin Speed fabrics options cottons program chime med. 800 rpm 500 rpm wash temp 60°C 900 rpm 600 rpm spin speed 1000 rpm 700 rpm 1000 rpm more programmes Step 1 Home Screen ­ You may immediately start a cycle using the default wash settings or choose "More Programmes" for other types of programmes. If you wish to modify the wash cycle, the following variables can be changed: More Programmes rinse & spin spin only Fabrics ­ Select "Fabric" to select the appropriate fabric setting. Wash Temp ­ Select "Wash Temp" to select the appropriate wash temperature. Spin Speed ­ Select "Spin Speed" to select the appropriate spin speed. Options pre-soak on off pre-wash on off extra rinse on off final spin on off economy on off 1/2 load on off Options remind chime on off delay wash on off end chime medium short programme on off automatic dispenser & machine cleaning favourites continue continue More Programmes ­ Select "More Programmes" to choose between the following four options: Rinse and Spin (allows up to four rinses) Spin Only Automatic Dispenser and Machine Cleaning Favourites Options ­ This has two screens that has many different options which can be toggled on and off. To access the additional screen press the arrow key in the upper right corner of the screen. Press "Continue" to return to the review screen. Below is a table showing all the options and a brief description of each one. Options Description Adds a pre-wash. The Pre-wash compartment is flushed during this step, followed by the main wash compartment during the main wash. Adds a standing soaking period of 15 minutes before the main programme sequence starts. Adds an extra rinse at the end of the normal programme's rinse sequence, and just before the final spin. Will not advance the programme into a final spin. Clothes load will be wet at the end of the programme. Limits all wash fills to "Low" and rinse fills to "Medium" and limits the wash water temperature to 40C regardless of selection. Cancels Prewash if chosen. Reduces water levels by one setting from "Medium" to "Low" and/or from "High" to "Medium". Chimes at the end of the programme, every 5 minutes for up to 2 hours. Chimes once when wash programme is complete. Shortens programme time. Sets the machine to start at a predetermined delay time set by the user. Delay can be set up to 12 hours and 45 minutes, in 15 minute increments. Add a Pre-wash Add a Pre-soak period Step 2 If you are satisfied with the selections, press the Start/Pause touchpad to begin the programme. Add Extra Rinse No Final Spin Economy As you use the touchscreen, if you feel you are lost, press Back or Home. NOTE: Not all Wash Temps, Spin Speeds, and options will be available for the various fabric selections. Some will appear "greyed out." 1/2 Load Remind Chime End Chime Short Programme Delay Wash 7 FAVOURITES AT A GLANCE Favourites allows you to create, name and save up to 6 commonly used wash programmes. CREATING A FAVOURITE Favourites Press "continue" to name your favourite or change your selections below. fabrics Fabric options cottons reduced program chime med. cottons ironing wash temp 60°C delicates/ woollens spinsynthetics speed 1000 rpm create a favourite edit a favourite delete a favourite more programmes quick wash Step 1 Press the Favourites touchpad. Step 2 Select "Create a Favourite". Step 3 Fabrics ­ Select "Fabric" to select the appropriate fabric setting. Options pre-soak on off pre-wash on off extra rinse on off final spin on off economy on off 1/2 load on off Options remind chime on off delay wash on off end chime medium short programme on off Press "continue" to name your favourite or change your selections below. Press "continue" to name your favourite or change your selections below. Wash Temp fabrics options cottons cold end chime medium wash temp 60°C 40 °C 30 °C spin speed 1000 rpm more programmes 50 °C 60 °C Spin Speed fabrics options cottons end chime medium 800 rpm 500 rpm wash temp 60°C 900 rpm 600 rpm spin speed 1000 rpm 700 rpm 1000 rpm more programmes continue continue Step 4 Wash Temp ­ Select "Wash Temp" to select the appropriate wash temperature. Step 5 Spin Speed ­ Select "Spin Speed" to select the appropriate spin speed. Step 6 Options Screen ­ This has two screens that has many different options which can be toggled on and off. To access the additional screen press the arrow key in the upper right corner of the screen. Press "continue" to name your favourite or change selections below. blue jeans a h o v b i p fabric cottons wash temp 60° C spin speed 1000 rpm continue options end chime medium c j q d k r y space e l s z f m t & g n u ' w x clear save Step 7 Review Screen ­ If satisfied with your selections, press "Continue" to name your Favourite programme. Step 8 Touch the corresponding letter and space combination to spell out your Favourite programme name, up to 12 characters. Use the arrow at the top of the screen to delete characters. Press "Save". Your new Favourite programme will be displayed on the Favourites page. 8 FAVOURITES EDITING A AT A GLANCE CONT. FAVOURITE Select a favourite to edit blue jeans Press "continue" to name your favourite or change selections below. fabric cottons wash temp 60° C spin speed 1000 rpm continue options end chime medium return without making changes Step 1 Press the Favourites touchpad. Step 2 Touch "Edit A Favourite". Touch the Favourite programme you want to edit. Step 3 Review Screen ­ The review screen for that specific cycle will be displayed. Make the appropriate changes by touching the area. Press "Continue" once all changes have been made. blue jeans a h o v b i p c j q d k r y space e l s z f m t & g n u ' w x clear save Step 4 If the current Favourite programme name still applies, touch "Save". If you prefer a new name, type in the new name and touch "Save". DELETING A FAVOURITE Select a favourite to delete blue jeans Select a favourite to delete Are you sure you want to delete towels "blue jeans"? return without making changes return without making changes yes no Step 1 Press the Favourites touchpad. Step 2 Touch "Delete A Favourite". Touch the Favourite programme you want to delete. Step 3 Press "Yes" if you want to delete the favourite and "No" to return back to the original screen. As you use the touchscreen, if you feel you are lost, press Back or Home. 9 USING HELP The Help feature offers a variety of detailed information on stain removal (Stain Brain),Troubleshooting Tips, Laundry Hints and Operating Tips. The Help screen is also where you can access the Lock Out feature and Select Preferences. STAIN REMOVAL GUIDE The Stain Brain provides detailed steps to treat over 50 of the most common stains. The Stain Brain also offers you the option of automatically setting the washer programme for the particular stain. Help Menu stain brain laundry hints lock-out feature troubleshooting tips operating tips o p q Touch first letter of stain a h b i c j d k r y e l s z f m t g n u select preferences v w x unknown stains Step 1 Touch the Help touchpad. Step 2 Select "Stain Brain" to begin. Step 3 Select the first letter of the stain you want to remove. "B" Stains baby milk blood beverages butter Baby Milk 1. Use the pre-soak option or soak in warm water for 1/2 hour. 2. Launder with appropriate detergent in warm water. 3. If the stain persists, re-launder. 4. Use the pre-wash option with 40°C water for heavily soiled loads. Press "Start/Pause" or change your selections below. set washer for this stain fabric cottons wash temp 40° C spin speed 1000 rpm more programmes options end chime medium extra rinse ON pre-soak ON Step 4 Select the appropriate stain listing. Use the arrows at the top of the screen to scroll from letter to letter. Step 5 To automatically set the washer to run the appropriate programme for the selected stain, touch "Set Washer For This Stain". Step 6 Review Screen - This screen reviews the selections made by the Stain Brain before starting the washer. Press Start/Pause to begin washing, or press a displayed choice to change selections. As you use the touchscreen, if you feel you are lost, press Back or Home. 10 USING HELP CONT. TROUBLESHOOTING This feature allows you to review the more common troubleshooting topics. For more detailed information, see the "Service and Troubleshooting" section (pages 16-18), or contact your dealer for service information. Help Menu stain brain laundry hints lock-out feature troubleshooting tips operating tips select preferences Troubleshooting Tips won't fill won't spin or drain washer stops won't tumble is noisy leaks water contact your dealer for service information. Step 1 Touch the Help touchpad. Step 2 Select "Troubleshooting Tips" on the Help screen. Step 3 Here you will see headings for common troubleshooting topics. Touch one of the displayed areas to see specific information. Touch the arrows at the top of the screen to move forward or back through the topics. LAUNDRY HINTS The Laundry Hints feature provides information to help you care for your clothes and achieve optimum cleaning performance. Help Menu stain brain laundry hints lock-out feature troubleshooting tips operating tips select preferences Laundry Hints washer additives detergents water temperature washer sorting pre-treating programmes Step 1 Touch the Help touchpad. Step 2 Select "Laundry Hints" to begin. Step 3 Here you will see the available topics. Touch the topics to see specific information. Washer Additives fabric softener starch blueing As you use the touchscreen, if you feel you are lost, press Back or Home. Step 4 Select the appropriate sub-topic to see more detailed information. 11 OPERATING TIPS The Operating Tips feature provides information on maximizing the touchscreen controls and use of your washer. Help Menu stain brain laundry hints lock-out feature troubleshooting tips operating tips select preferences Operating Tips dispensers control settings control panel unique sounds washer care Step 1 Touch the Help touchpad. Step 2 Select "Operating Tips" to begin. Step 3 Here you will see the available topics. Touch the topics to see specific information. LOCK-OUT The Lock-Out feature deactivates the touchscreen or touchpads. Use this feature for cleaning the control panel or to prevent unwanted use of the washer. Help Menu stain brain laundry hints lock-out feature troubleshooting tips operating tips select preferences To activate lock-out, press here Lock-Out Feature To lock out the controls, touch the area below for three seconds. Step 1 Touch the Help touchpad. Step 2 Select "Lock-Out Feature" from the Help Screen. Step 3 Press the area labeled "To activate lock-out, press here" for three seconds. After activating the lock out feature, press the area labeled "To deactivate lock-out, press here" for three seconds to deactivate. As you use the touchscreen, if you feel you are lost, press Back or Home. 12 USING HELP CONT. SELECT PREFERENCES The Select Preferences feature allows you to change the display language from English (default) to French, Spanish or German, set the contrast of the screen display, select the volume of the touchscreen beeps, and toggle the "fill hoses switched" message on or off. Help Menu stain brain laundry hints lock-out feature troubleshooting tips operating tips select preferences Select Preferences change to English sélectionner le français cambiar a zu Deutsch español überwechseln change monitor touch screen contrast volume medium disenable "fill hoses switched" message Step 1 Touch the Help touchpad. Step 2 Touch the "Select Preferences" area. Step 3 Here you will see the available topics. Touch the topics to see specific information. CHANGE LANGUAGE English to French De l'anglais au français Are you sure you would like to change the language to French? Souhaitez-vous vraiment sélectionner le français? CHANGE MONITOR CONTRAST Use the arrow keys to adjust the contrast of the viewing screen. CHANGE TOUCHSCREEN VOLUME Touch Screen Volume This provides audible feedback upon making selections on the touch screen. loud soft medium off continue yes/oui no/non default continue You have the ability to change the language between English, French, Spanish and German. You will always see the next screen in the selected language to make sure you want to change the language. Depending on the lighting in your home and other factors, you may want to adjust the contrast of your touchscreen. Touch the arrows to lighten or darken the display. Touch "Continue" when finished. Touch "Loud", "Medium", "Soft" or "Off " to set the volume level of the touchscreen beeps. Touch "Continue" to accept the selected volume setting. DISABLE FILL HOSES SWITCHED MESSAGE Hose Reversal Detection Verify that inlet hoses are properly connected. If "algorithm off" is chosen, the washer will not detect reversed inlet hoses. Once chosen it remains off until "algorithm on" is selected. algorithm on algorithm off As you use the touchscreen, if you feel you are lost, press Back or Home. If the washer detects that the hot and cold inlet hose connections have been reversed, the machine will display a message stating such. If you have checked the hoses and determined that they are correctly connected, you can turn off the algorithm that detects this condition by touching "Algorithm Off ". 13 CARE AND THE CLEANING WASHER or scrape the control panel with any sharp object, including fingernails. Do not spray cleaners directly on the panel. · Cabinet ­ clean with soap and water followed with an appliance wax, if desired. · Interior ­ hard water deposits may be removed, if needed, using a recommended cleaner labeled clothes washer safe. CLEANING 1. Remove the electrical plug and turn off the water taps after finishing the day's washing. This will shut off the water supply to the clothes washer and prevent the unlikely possibility of damage from escaping water. 2. Use a soft cloth to wipe up all detergent or other spills as they occur. 3. Clean the following as recommended: · Control Panel ­ clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not scratch CLEANING THE DISPENSER 2. Once the two-compartment main cup is removed from the main dispenser, take it to a sink. 3. Remove the softener siphon cap covering the siphon tube in the softener compartment. 4. Run warm water and a soft brush or cloth over the two parts to remove any excess laundry additives. Clean the main dispenser area using water and a soft cloth. 5. Once the main dispenser is clean, follow the illustrations in reverse order to replace pieces back into the dispenser. The dispenser may need to be cleaned periodically due to laundry additive build-up.There are two options for cleaning the dispenser; automatic and manual. The Automatic Dispenser and Machine Cleaning programme is used to rinse out the dispenser and the tub. The machine circulates cold water through the dispenser, goes through a minimal tumble and then drains. To access the Automatic Dispenser & Machine Cleaning programme: 1. Press "More Programmes" on the Home screen. 2. Press "Automatic Dispenser & Machine Cleaning." 3. Press the Start/Pause button to run programme. To clean the dispenser by hand, use the following steps: 1. Remove the main cup from the dispenser by pulling up and out on the cup. NOTE: Do not use any cleaning substance but water in the main dispenser. It is possible for cleaning substances to drain into the tub. If this should happen, set the washer for a rinse and spin cycle to remove any cleaning substance from the washer before doing a load of laundry. 14 CARE AND CLEANING CONT. FRESHENING YOUR WASHER Periodically, it is recommended that you freshen and clean the inside of your clothes washer. 1. Open the door and wash the lower portion of the grey door seal with a solution of 1 cup chlorine bleach to 2 cups water. 2. Go to "More Programmes" and select the "Automatic Dispenser and Machine Cleaning" programme. 3. Pour a 1/2 cup of bleach into the main wash compartment of the detergent dispenser and then start the programme. 4. Allow the washer to complete the programme. 5. At the end of the programme, open the door and dry the grey door seal. STORING THE WASHER eliminate any water that may be in the drain hose. Be sure to remove the bracket holding the drain hose and use a pan to catch any water. 5. Disconnect the clothes washer from the electrical supply and leave the washer door open to let air circulate inside the tumbler. 6. If the washer has been stored in below-freezing temperatures, allow time for the washer to thaw out prior to use. For information on long-term storage or storage of your washer during extreme cold temperatures, contact your dealer for Maytag Customer Service information. Washers can be damaged if water is not removed from hoses and internal components before storage. Prepare the washer for storage as follows: 1. Turn the machine off and then on. 2. Select "Options," scroll to the next screen by hitting the arrow in the top right hand corner of the screen, and switch the "Short Programme" to the "On" position. Then add one cup of bleach or white vinegar to the detergent dispenser without clothes in the tumbler. Run the clothes washer through the complete programme. 3. Turn the water taps off and disconnect the inlet hoses from them. 4. Activate the "Spin Only" setting by going through "More Programmes" and lower the drain hose to 15 SERVICE AND TROUBLESHOOTING TROUBLESHOOTING CHECK THESE POINTS IF YOUR MAYTAG NEPTUNE® WASHER... Load is Too Wet at End of Programme · Use highest spin speed safe for fabric type. · Load is too small. Very small loads (one or two items) may not spin out completely. · · · · · Make sure door is firmly closed. Make sure hose connections are tight. Make sure end of drain hose is correctly inserted and secured to drain facility. Avoid overloading. Too much detergent was used in the pre-wash compartment. Do not exceed 200ml of detergent. Leaks Water Won't Spin or Drain · Check fuse or reset electricity supply. · Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service. · Close the door and push the Start/Pause touchpad. For your safety, washer will not tumble or spin unless the door is closed. · After pressing the Start/Pause touchpad, it will take 30 seconds before the clothes washer begins to spin. The door must lock before spin can be achieved. · · · · Plug cord into live electrical outlet. Check adapter and power cord connection in cord lock. Remove cord lock to check. Check fuse or reset electricity supply. Close door and push the Start/Pause touchpad to start the clothes washer. For your safety, washer will not tumble or spin unless door is closed. · There may be a pause or soak period in the cycle. Check display to confirm. · Check screens on inlet hoses at the water taps for obstructions. Clean screens periodically. · Run the clothes washer through another complete cycle using cold water. · Reduce detergent amount for that specific load size, soil level and water hardness. · · · · Turn both water taps on fully. Make sure temperature selection is correct. Make sure hoses are connected to correct taps and inlet connections. Flush water supply before filling washer. Check your hot water supply heater. It should be set to deliver a hot water between 49° C (120° F) and 60° C (140° F) at the tap. Also check water heater capacity and recovery rate. · Disconnect hoses and clean filters. Hose and valve filters may be blocked. · All rinses will be cold. · While the washer is filling for cold or warm wash temperatures, both hot and cold water will go through the dispenser as the automatic temperature control feature checks incoming water temperatures. · · · · · · · Be sure the door is tightly closed. Plug cord into a live electrical outlet. Check fuse or reset electricity supply. Open and close the door, then push the Start/Pause touchpad. Turn both water taps on fully. Straighten inlet hoses. Disconnect hoses and clean filters. Hose and valve filters may be blocked. Stops Tub is Completely Full of Suds Fills with the Wrong Temperature Water Won't Fill 16 CONTINUED SERVICE AND TROUBLESHOOTING CONT. CHECK THESE POINTS IF YOUR MAYTAG NEPTUNE® WASHER... Won't Tumble Door Locked Shut; Will Not Open · Check fuse or reset electricity supply. · Open and close the door and press the Start/Pause touchpad. For your safety, the clothes washer will not tumble or spin unless the door is closed. · Press the Start/Pause touchpad to stop the washer. · Pull on the door indentation opposite the hinges. · To emergency unlock the door, pull on the green rip cord located in the opening just inside the front end of the detergent dispenser. It may be necessary to remove the 4 cover screws and remove the dispenser cover to access this cord. · · · · · Clothes washer should be leveled properly as outlined in installation instructions. Weak floors can cause vibration and walking. Be sure rubber feet are installed on leveling legs. Check that the leveling leg lock nuts are tightened. For information on normal operating sounds, see page 18. Is Noisy 17 OPERATING SOUNDS NORMAL OPERATING SOUNDS OF YOUR MAYTAG NEPTUNE® CLOTHES WASHER High pitched sound during a spin cycle. Flushing water sound coming from the dispenser area. Sloshing or gurgling water sound when washer is off and the tub is rotated. "Whirring" or "Sloshing" sound followed by a pause, repeated throughout the wash cycle. Clothes washer maintains a slightly reduced spin speed after achieving a higher spin speed. The spin speed slows down dramatically when it sounds like an out-of-balance load. The motor increases speed to spin the tub to remove moisture from the load. Detergent is dispensed at the start of the cycle. Fabric softener is dispensed during the final rinse while the washer is filling. The sealed balance ring around the tub contains a liquid and is designed to make the washer spin smoothly. The tub rotates one direction followed by a pause. The tub reverses direction and pauses.This action continues throughout the cycle. After reaching the maximum spin speed, the machine may reduce spin speed slightly to create less noise and vibration. The tumbler will begin to accelerate to speed, then slows back down to redistribute the load more evenly when an unbalanced load occurs. The Maytag Neptune® clothes washer uses a true adaptive fill and adds more water during the wash cycle as it is needed. Water is added after the washer has been tumbling for a while. OR Water flows through the dispenser to dilute and add fabric softener at the appropriate time. This will occur even if fabric softener is not used. Clicking/draining sounds when washer is started. Before the washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain. 18 SERVICE INFORMATION For service, please contact the Maytag dealer from whom you purchased this appliance. For service in Australia, please contact Maytag appliances on 1 800 819 925 For service in the United Kingdom, please contact Maytag U.K. on 01737 231000. Manufacturer: MAYTAG APPLIANCES: 1 Dependability Square, Newton, Iowa 50208, U.S.A. 19 MODÈLE MAH7550AGW L AV E - L I N G E M AY TA G N E P T U N E ® GUIDE DE L'UTILISATUER TABLE Bienvenue .................................................................. 21 Instructions de sécurité importantes ........... 21-22 Mise en marche ................................................. 23-24 Lavage.................................................................. 23 Écran tactile ....................................................... 23 Affichage du statut ........................................... 24 Consommation d'eau ...................................... 24 Mode d'emploi ................................................... 24-27 Chargement du lave-linge............................... 24 Fermeture de la porte du lave-linge ............ 25 Ajout de détergent et d'additifs dans le distributeur .................................................. 25-26 Réglage du programme de lavage ................. 27 Aperçu des favoris ............................................ 28-29 Utilisation de l'aide ........................................... 30-33 Guide d'enlèvement des taches......................30 6 2720570 DES MATIÈRES Diagnostic........................................................... 31 Conseils de lavage ............................................ 31 Conseils d'utilisation........................................ 32 Verrouillage ........................................................ 32 Sélection des préférences .............................. 33 Entretien et nettoyage ..................................... 34-35 Nettoyage du lave-linge................................... 34 Nettoyage du distributeur.............................. 34 Rafraîchissement de votre lave-linge............ 35 Rangement du lave-linge ................................. 35 Entretien et diagnostic ..................................... 36-38 Diagnostic..................................................... 36-37 Bruits de fonctionnement............................... 38 Information sur le service après-vente .............. 39 Benutzer-Handbuch ................................................ 40 Guía del Usuario ..................................................... 60 Bienvenue Bienvenue et félicitations pour votre achat d'un lave-linge Maytag Neptune®! Il est très important pour nous que vous soyez totalement satisfait. Pour l'obtention des meilleurs résultats, nous vous suggérons de lire la totalité de cette brochure pour vous familiariser avec les méthodes adéquates d'utilisation et d'entretien de l'appareil. Économisez du temps et de l'argent. En cas de problème, nous vous suggérons de consulter la section «Entretien et diagnostic» à la fin de ce guide ainsi que les écrans d'Aide qui ont été conçus pour vous aider à résoudre les problèmes courants avant de consulter un dépanneur. Toutefois, pour tout besoin d'assistance à l'avenir, il sera utile de disposer: 1) Du numéro de modèle et du numéro de série de l'appareil; on trouve cette information sur la plaque signalétique située sur le bord central supérieur du tableau de commande. Inscrivez les informations ci-dessous pour les avoir facilement sous la main: Date d'achat ______________________ Numéro de modèle ________________ Numéro de série __________________ 2) IMPORTANT : Conservez ce guide et la facture d'achat en lieu sûr pour utilisation ultérieure. Veuillez attacher votre reçu ici Si vous avez des questions, veuillez contacter le revendeur où vous avez acheté le lave-linge.. Pour l'information sur le service après-vente, voyez page 79. REMARQUE : Dans le cadre de nos pratiques d'amélioration constantes de la qualité de nos appareils, des modifications peuvent être introduites sur les appareils sans que cela donne lieu à une révision de ce guide. INSTRUCTIONS SÉCURITÉ IMPORTANTES DE Lisez ce qui suit avant d'utiliser le lave-linge. AVERTISSEMENT : Pour minimiser les risques d'incendie, explosion, choc électrique, dommages matériels ou dommages corporels lors de l'utilisation de l'appareil, appliquez les précautions fondamentales, dont les suivantes. 1 2 3 4 5 6 Lisez la totalité des instructions avant d'utiliser l'appareil. Le lave-linge doit être utilisé uniquement pour laver, rincer et essorer des textiles et des vêtements ménagers. Comme tout appareil utilisant l'électricité et comportant des pièces mobiles, il comporte des risques éventuels. Pour utiliser cet appareil sans danger, l'utilisateur doit être familier avec les instructions de fonctionnement de l'appareil et faire toujours preuve de prudence. N'installez ou ne rangez jamais cet appareil à un endroit où il sera exposé aux intempéries. Installez le lave-linge et le mettre à niveau sur un plancher qui peut supporter son poids. Il faut que cet appareil soit convenablement relié à la terre. Ne branchez jamais l'appareil dans une prise de courant qui n'est pas adéquatement reliée à la terre conformément aux prescriptions des codes locaux et nationaux. Voyez les instructions d'installation concernant la liaison à la terre de cet appareil. Pour éviter tout risque d'incendie ou d'explosion : · Ne lavez pas des articles qui ont été précédemment nettoyés, lavés, trempés ou imprégnés d'essence, de solvants de nettoyage à sec, ou autres substances explosives ou inflammables. Ces produits libèrent des vapeurs qui peuvent prendre feu ou exploser. Lavez à la main et faire sécher sur une corde tout article contenant ces substances. Ne placez pas dans un lave-linge tout tissu sur lequel vous avez utilisé un solvant de nettoyage ou qui est saturé de liquides ou solides inflammables, tant que toute trace de ces liquides ou solides et de leurs vapeurs n'a pas été enlevée. Ces produits comprennent l'acétone, l'alcool dénaturé, l'essence, la paraffine, le kérosène, certains produits de nettoyage liquides ménagers, certains détachants, la térébenthine, les cires et produits pour enlever les cires. · N'ajoutez pas d'essence, de solvants de nettoyage à sec ou autres substances inflammables ou explosives à l'eau de lavage. Ces substances libèrent des vapeurs qui peuvent prendre feu ou exploser. · Dans certaines conditions, il peut y avoir production d'hydrogène dans un système d'eau chaude qui n'a pas été utilisé pendant 2 semaines ou plus. L'HYDROGÈNE EST UN GAZ EXPLOSIF. Si le système d'eau chaude n'a pas été utilisé pendant la période indiquée, ouvrez tous les robinets d'eau chaude et laisser couler l'eau pendant plusieurs minutes avant de mettre le lave-linge ou lave-linge/sèchelinge en marche. Ceci permettra d'évacuer l'hydrogène qui a pu s'accumuler. Ce gaz étant inflammable, ne fumez pas et n'utilisez pas de flammes vives pendant cette opération. 21 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 N'introduisez pas une main dans l'appareil lorsque le tambour est en mouvement. Ne laissez jamais des enfants jouer avec ou sur l'appareil. Il convient de superviser attentivement les enfants lorsque l'appareil est utilisé en leur présence. Cet appareil n'est pas conçu pour être utilisé par de jeunes enfants ou des personnes infirmes sans supervision. Il faut surveiller les jeunes enfants pour s'assurer qu'ils ne jouent pas avec l'appareil. Ne circonvenez pas les organes de commande. Ne réparez ou ne remplacez aucun composant de cet appareil; on ne doit entreprendre aucune opération d'entretien qui n'est pas spécifiquement recommandée dans des instructions de réparation publiées à l'intention des utilisateurs, ou que l'intervenant ne serait pas en mesure d'exécuter parfaitement.Toute réparation ou entretien doit être exécuté uniquement par du personnel d'entretien qualifié. Débranchez votre lave-linge lorsqu'il n'est pas utilisé, avant de le nettoyer ou de réaliser des opérations d'entretien. Rangez les produits de nettoyage et autres produits en un lieu sec et frais que les enfants ne peuvent atteindre. Ne lavez ou ne séchez pas des articles qui ont été salis par de l'huile de cuisson ou végétale. Ces articles peuvent contenir encore de l'huile après avoir été lavés et peuvent donc dégager de la fumée ou prendre feu spontanément. N'utilisez pas de javellisant et de l'ammoniaque ou des acides (comme vinaigre ou produits antirouille) dans la même cuve de lavage. Des fumées dangereuses peuvent se former. Ne lavez pas en machine des produits contenant de la fibre de verre. Des petites particules peuvent coller aux tissus lavés dans les charges suivantes et entraîner une irritation cutanée. Avant de retirer l'appareil du service ou de le mettre au rebut, retirez la porte du compartiment de lavage. Ne vous asseyez pas sur un lave-linge. Les tuyaux d'arrivée d'eau peuvent être endommagés et se détériorer après un certain temps.Vérifiez de temps à autre que les tuyaux ne présentent aucune déformation, coupure, usure ou fuite et remplacez-les tous les cinq ans. Ne rangez pas les tuyaux à des températures en dessous de zéro degré. Un dispositif de verrouillage de la porte a été installé pour votre sécurité. Il empêche l'ouverture de la porte si le tambour est en cours de rotation. Si la porte ne s'ouvre pas, n'essayez pas de la forcer.Attendez le désenclenchement du dispositif de verrouillage. Ne continuez pas à utiliser cet appareil s'il paraît être défectueux. Si le cordon d'alimentation est endommagé, il doit être remplacé par un cordon d'alimentation muni d'une prise spécifique par un agent d'entretien agréé ou toute autre personne qualifiée afin d'éviter tout danger. Si la membrane translucide de l'écran tactile est endommagée (par exemple, par une fissure ou un trou), ne continuez pas à utiliser la machine tant qu'elle n'est pas réparée. Fermez les robinets d'eau et coupez le courant à la fin du lavage. CONSERVEZ CES INSTRUCTIONS 22 MISE LAVAGE EN MARCHE Pour laver une brassée de linge, suivez les étapes ci-dessous. Elles sont détaillées dans les sections suivantes. 1. 2. 3. 4. 5. Chargez le linge dans le lave-linge. Fermez la porte du lave-linge. Ajoutez le détergent et les additifs de lavage dans le distributeur. Réglez le programme de lavage. Démarrez le programme de lavage. ÉCRAN TACTILE Écran tactile - Afficheur interactif qui réagit au contact d'un doigt. Remarque : L'exposition de l'écran tactile à la lumière directe du soleil n'est pas recommandée. Arrêt - Commande d'arrêt du lave-linge et extinction de l'afficheur. Début - Accès instantané à l'écran d'accueil. Favoris - Accès rapide aux cycles favoris.