User manual MERCEDES C 320

C 230 Kompressor Sport C 240 C 240 4MATIC C 320 C 320 4MATIC C 320 Sport C 32 AMG Our company and staff congratulate you on the purchase of your new Mercedes-Benz. Your selection of our product is a demonstration of your trust in our company name. Furthermore, it exemplifies your desire to own an automobile that will be as easy as possible to operate and provide years of service. Your Mercedes-Benz represents the efforts of many skilled engineers and craftsmen. To help assure your driving pleasure, and also the safety of you and your passengers, we ask you to make a small investment of time: Please read this manual carefully, then return it to your vehicle where it will be handy for your reference. Please follow the recommendations contained in this manual. They are designed to acquaint you with the operation of your Mercedes-Benz. Please pay attention to the warnings and cautions contained in this manual. They are designed to help improve the safety of the vehicle operator and occupants. We extend our best wishes for many miles of safe, pleasurable driving. Mercedes-Benz USA, LLC A DaimlerChrysler Company Contents Introduction .......................................... 9 Product information................................ 9 Operator's Manual ............................... 10 Service and warranty information .. 10 Important notice for California retail buyers and lessees of Mercedes-Benz automobiles .......... 11 Maintenance .................................. 12 Roadside Assistance ...................... 12 Change of address or ownership.... 12 Operating your vehicle outside the USA or Canada......................... 13 Where to find it.................................... 14 Symbols............................................... 15 Operating safety .................................. 16 Proper use of the vehicle ............... 16 Problems with your vehicle.................. 17 Reporting safety defects...................... 18 Reporting Safety Defects ............... 18 At a glance .......................................... 19 Cockpit................................................. 20 Instrument cluster ................................ 22 Multifunction steering wheel ................ 24 Center console ..................................... 25 Upper part ...................................... 25 Lower part ...................................... 26 Overhead control panel ........................ 27 Door control panel................................ 28 Getting started ................................... Unlocking ............................................. Unlocking with the SmartKey ......... Adjusting .............................................. Seats .............................................. Steering wheel................................ Mirrors............................................ Driving.................................................. Fastening the seat belt ................... Starting the engine ......................... Switching on headlamps................. Turn signals and high beam ............ Windshield wipers........................... Problems while driving.................... Parking and locking.............................. Parking brake ................................. Switching off headlamps................. Turning off engine........................... 29 30 30 32 32 36 38 40 40 43 46 47 47 49 50 50 51 52 Contents Safety and Security ........................... Occupant safety................................... Airbags ........................................... Seat belts ....................................... Children in the vehicle.................... Blocking of rear door window operation........................................ Panic alarm* ........................................ Activating ....................................... Deactivating ................................... Driving safety systems......................... ABS ................................................ BAS ................................................ ESP................................................. Four wheel electronic traction system (4MATIC) with the ESP ....... Anti-theft systems................................ Immobilizer..................................... Anti-theft alarm system* ................ Tow-away alarm* ........................... 53 54 55 60 63 70 71 71 71 72 72 73 74 77 78 78 78 79 Controls in detail ............................... 81 Locking and unlocking ......................... 82 SmartKey ....................................... 82 Opening the doors from the inside ....................................... 85 Opening the trunk .......................... 86 Closing the trunk............................ 87 Trunk lid emergency release .......... 88 Separately locking the trunk .......... 89 Separately unlocking the trunk ...... 90 Automatic central locking .............. 90 Locking and unlocking from the inside ....................................... 91 Seats ................................................... 92 Easy-entry/exit feature* ................ 92 Removing and installing front seat head restraints............................... 93 Rear seat head restraints ............... 94 Multicontour seat*......................... 97 Heated seats* ................................ 98 Memory function* ............................... 99 Storing positions into memory ..... 100 Recalling positions from memory . 100 Storing exterior rear view mirror parking position ........................... 101 Lighting ............................................. Exterior lamp switch .................... Combination switch ..................... Hazard warning flasher ................ Interior lighting ............................ Door entry lamps ......................... Trunk lamp................................... Instrument cluster ............................. Instrument cluster illumination .... Coolant temperature display........ Trip odometer .............................. Tachometer.................................. Outside temperature indicator ..... Control system .................................. Multifunction display.................... Multifunction steering wheel........ Menus .......................................... Standard display menu ................ AUDIO menu ................................ NAVI* menu................................. Malfunction memory menu .......... Settings menu.............................. Trip computer menu..................... TEL menu* ................................... 102 102 105 106 107 108 108 109 109 110 111 111 111 113 113 114 116 118 118 121 122 123 136 138 Contents Manual transmission ......................... Shifting into reverse..................... Automatic transmission*................... One-touch gearshifting................. Gear ranges ................................. Gear selector lever position ......... Program mode selector switch..... Accelerator position..................... Emergency operation (Limp Home Mode) ...................... Good visibility .................................... Windshield wipers ........................ Headlamp cleaning system* ........ Rear view mirrors......................... Sun visors .................................... Rear window sunshade* .............. Rear window defroster ................. Climate control .................................. Setting the temperature............... Adjusting air distribution and volume ......................................... Defrosting .................................... Air recirculation mode.................. Deactivating the climate control system ......................................... Air conditioning............................ 141 141 142 143 144 145 146 147 147 148 148 148 149 151 152 153 154 156 157 158 158 159 160 Ventilated storage compartment .. 160 Rear passenger compartment adjustable air vents....................... 161 Automatic climate control* ................ 162 Setting the temperature................ 165 Adjusting air distribution............... 166 Adjusting air volume ..................... 166 Maximum cooling MAXCOOL ........ 167 Defrosting ..................................... 167 Air recirculation mode .................. 167 Charcoal filter ............................... 169 Air conditioning............................. 170 Residual heat and ventilation........ 171 Rear passenger compartment adjustable air vents....................... 172 Audio system...................................... 173 Audio and telephone, operation.... 173 Operating safety ........................... 173 Operating and display elements.... 174 Button and soft key operation....... 176 Operation...................................... 176 Radio operation ............................ 179 Satellite radio (SAT)* (USA only)... 182 Cassette operation ....................... 186 CD changer* operation................. 189 Telephone* operation ................... 193 Power windows .................................. 200 Opening and closing the windows ................................. 200 Synchronizing power windows...... 202 Sliding/pop-up roof*.......................... 203 Opening and closing the sliding/pop-up roof ................ 203 Synchronizing the sliding/pop-up roof ................ 205 Driving systems.................................. 206 Cruise control ............................... 206 Loading .............................................. 209 Roof rack* .................................... 209 Ski sack* ...................................... 209 Split rear bench seat* .................. 212 Loading instructions ..................... 214 Useful features................................... 216 Interior storage spaces................. 216 Ashtrays........................................ 220 Cigarette lighter............................ 221 Telephone* ................................... 222 Tele Aid*....................................... 223 Garage door opener...................... 231 Contents Operation ......................................... The first 1000 miles (1500 km)......... Driving instructions............................ Drive sensibly ­ save fuel ............. Drinking and driving ..................... Pedals .......................................... Power assistance ......................... Brakes .......................................... Driving off..................................... Parking ......................................... Tires ............................................. Hydroplaning ................................ Tire traction.................................. Tire speed rating .......................... Winter driving instructions ........... Standing water ............................. Passenger compartment .............. Driving abroad.............................. Control and operation of radio transmitters.................................. Catalytic converter ....................... Emission control........................... Coolant temperature .................... 237 238 239 239 239 239 239 240 241 241 242 242 243 243 244 245 246 246 246 247 247 248 At the gas station .............................. Refueling ...................................... Check regularly and before a long trip..................................... Engine compartment ......................... Hood ............................................ Engine oil ..................................... Transmission fluid level ................ Coolant level ................................ Battery ......................................... Windshield washer system and headlamp cleaning system*......... Tires and wheels................................ Important guidelines .................... Life of tire..................................... Direction of rotation..................... Checking tire inflation pressure ... Rotating wheels ........................... 249 249 251 252 252 253 256 257 258 259 260 260 261 261 261 262 Winter driving .................................... Winter tires .................................. Block heater (Canada only) .......... Snow chains................................. Maintenance...................................... Clearing the service indicator ...... Service term exceeded ................ Calling up the service indicator.... Resetting the service indicator .... Vehicle care....................................... Cleaning and care of the vehicle .. 263 263 264 264 265 265 265 266 266 267 267 Contents Practical hints ................................ What to do if ... .................................. Lamps in instrument cluster ........ Lamp in center console................ Messages in the display ............... Where will I find ...? ........................... First aid kit................................... Vehicle tool kit ............................. Minispare wheel........................... Unlocking/locking in an emergency.. Unlocking the vehicle................... Locking the vehicle ...................... Changing batteries in the SmartKey ............................... Fuel filler flap ............................... Manually unlocking the transmission gear selector lever .. Opening/closing in an emergency..... Sliding/pop-up roof* ................... 273 274 274 279 280 300 300 300 302 305 305 306 307 308 308 309 309 Replacing bulbs .................................. 310 Bulbs............................................. 310 Replacing bulbs for front lamps .... 312 Side marker lamp bulb.................. 314 Replacing bulbs for rear lamps ..... 315 Replacing wiper blades....................... 316 Removing wiper blades ................. 316 Installing wiper blades .................. 316 Flat tire............................................... 317 Preparing the vehicle .................... 317 Mounting the Minispare wheel...... 317 Battery................................................ 323 Disconnecting the battery............. 324 Removing the battery.................... 324 Charging and reinstalling the battery .................................... 324 Reconnecting the battery.............. 325 Jump starting...................................... 326 Towing the vehicle.............................. 328 Installing towing eye bolt .............. 331 Fuses.................................................. 332 Fuse box in passenger compartment............... 332 Fuse box in engine compartment . 333 Auxiliary fuse box in trunk ............ 334 Contents Technical data.................................. Spare parts service ............................ Warranty coverage............................. Loss of Service and Warranty Information Booklet...................... Identification labels............................ Layout of poly-V-belt drive ................. C 230 Kompressor Sport.............. C 240/C 320 (all models) ............ C 32 AMG..................................... Engine................................................ Rims and Tires ................................... Same size tires ............................. Mixed size tires ............................ Minispare wheel ........................... Electrical system................................ Main dimensions................................ Weights.............................................. 335 336 337 337 338 339 339 339 339 340 342 343 344 345 346 347 348 Fuels, coolants, lubricants, etc. ......... Capacities .................................... Engine oils.................................... Engine oil additives ...................... Air conditioning refrigerant .......... Brake fluid.................................... Premium unleaded gasoline ......... Fuel requirements ........................ Gasoline additives ........................ Flexible Fuel Vehicles................... Coolants....................................... Windshield washer and headlamp cleaning* system ......................... Consumer information ....................... Uniform tire quality grading ......... 349 349 352 352 352 352 353 353 354 354 356 358 359 359 Technical terms............................... 361 Index................................................. 367 Introduction Product information Product information Please observe the following in your own best interest: We recommend using genuine Mercedes-Benz parts as well as conversion parts and accessories explicitly approved by us for your vehicle model. We have tested these parts to determine their reliability, safety and special suitability for Mercedes-Benz vehicles. We are unable to make an assessment for other products and therefore cannot be held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies should exist. Use of such parts and accessories could adversely affect the safety, performance or reliability of your vehicle. Please do not use them. Genuine Mercedes-Benz parts as well as conversion parts and accessories approved by us are available at your authorized Mercedes-Benz Center where you will receive comprehensive information, also on permissible technical modifications, and where proper installation will be performed. 9 Introduction Operator's Manual Operator's Manual This Operator's Manual contains a great deal of useful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty. Your vehicle may have some or all of the equipment described in this manual. Therefore, you may find explanations for optional equipment not installed in your vehicle. If you have any questions about the operation of any equipment, your authorized Mercedes-Benz Center will be glad to demonstrate the proper procedures. We continuously strive to improve our product, and ask for your understanding that we reserve the right to make changes in design and equipment. Therefore, information, illustrations and descriptions in this Operator's Manual might differ from your vehicle. Optional equipment is also described in this manual, including operating instructions wherever necessary. Since they are special-order items, the descriptions and illustrations herein may vary slightly from the actual equipment of your vehicle. If there are any equipment details that are not shown or described in this Operator's Manual, your authorized Mercedes-Benz Center will be glad to inform you of correct care and operating procedures. The Operator's Manual and Service Booklet are important documents and should be kept with the vehicle. Service and warranty information The Service and Warranty Information Booklet contains detailed information about the warranties covering your Mercedes-Benz, including: New Car Limited Warranty Emission System Warranty Emission Performance Warranty California, Maine, Massachusetts, and Vermont Emission Control System Warranty (California, Maine, Massachusetts, and Vermont only) State Warranty Enforcement Laws (Lemon Laws) 10 Introduction Operator's Manual Important notice for California retail buyers and lessees of Mercedes-Benz automobiles Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty after a reasonable number of repair attempts. During the period of 18 months from original delivery of the vehicle or the accumulation of 18000 miles (approx. 29000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs: (1) the same substantial defect or malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair, (2) the same substantial defect or malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified us in writing of the need for its repair, or (3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calender days. Written notification should be sent to us, not a dealer, at Mercedes-Benz USA, LLC, Customer Assistance Center, One Mercedes Drive, Montvale, NJ 07645-0350. 11 Introduction Operator's Manual Maintenance The Service Booklet describes all the necessary maintenance work which should be performed at regular intervals. Always have the Service Booklet with you when you take the vehicle to your authorized Mercedes-Benz Center for service. The service advisor will record each service in the booklet for you. Roadside Assistance The Mercedes-Benz Roadside Assistance Program provides factory-trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number 1-800-FOR-MERCedes (in the USA) 1-800-387-0100 (in Canada) will be answered by Mercedes-Benz Customer Assistance Representatives 24 hours a day, 365 days a year. For additional information refer to the Mercedes-Benz Roadside Assistance Program Brochure in your glove box. Change of address or ownership If you change your address, be sure to send in the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100. It is in your own interest that we can contact you should the need arise. If you sell your Mercedes, please leave all literature with the vehicle to make it available to the next operator. If you bought this vehicle used, be sure to send in the "Notice of Purchase of Used Car" found in the Service and Warranty Information Booklet, or call the Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100. 12 Introduction Operator's Manual Operating your vehicle outside the USA or Canada If you plan to operate your vehicle in foreign countries, please be aware that service facilities or replacement parts may not be readily available, unleaded gasoline for vehicles with catalytic converters may not be available; the use of leaded fuels will damage the catalysts, gasoline may have a considerably lower octane rating, and improper fuel can cause engine damage. Certain Mercedes-Benz models are available for delivery in Europe under our European Delivery Program. For details, consult your authorized Mercedes-Benz Center or write to: In the USA: Mercedes-Benz USA, LLC European Delivery Department One Mercedes Drive Montvale, NJ 07645-0350 In Canada: Mercedes-Benz Canada, Inc. European Delivery Department 849 Eglinton Avenue East Toronto, Ontario M4G 2L5 13 Introduction Where to find it Where to find it This Operator's Manual is designed to provide comprehensive support information for you, the vehicle operator. Each section has its own reference color so you can find information quickly. Controls in detail Here you will find detailed information about the equipment installed in your vehicle. This section expands on the "Getting started" section and also describes technical innovations. If you are already familiar with the basic functions of your vehicle, this section will be of particular interest to you. Technical data All important technical data for your vehicle can be found in this section. At a glance Here you will find an overview of all the controls that can be operated from the driver's seat. Indexes The glossary provides explanations of the most important technical terms. The table of contents and the index are designed to help you find information quickly and easily. The following publications are part of your vehicle documentation: this Operator's Manual the Service Booklet Separate operating instructions will be provided as required depending on the equipment options installed in your vehicle. Operation Getting started Here you will find all the information you need for your first drive. You should read this section first if this is your first Mercedes-Benz vehicle or if you are renting or borrowing this vehicle. Here you will find all the information you need for the proper operation of your vehicle. Practical hints This section provides fast assistance for dealing with problems you may encounter. Safety and Security Here you will find descriptions of the safety features of your vehicle. 14 Introduction Symbols Symbols The following symbols are found in this Operator's Manual: * Optional equipment is identified with an asterisk. Since standard equipment varies between models, the descriptions and illustrations in this manual may differ slightly from the actual equipment of your vehicle. Warning! This symbol points to instructions for you to follow. A number of these symbols appearing in succession indicates a multiple-step procedure. Page This symbol tells you where to look for further information on a topic. This continuation symbol marks an interrupted procedure which will be continued on the next page. -> In the glossary of technical terms, this symbol is used to indicate cross-references to term definitions. Words appearing in the multifunction display are printed in the type shown here. G Warning notices draw your attention to hazards that may endanger your health or life, or the health or life of others. ! Highlights hazards that may result in damage to your vehicle. i Helpful hints or further information you may find useful. Display 15 Introduction Operating safety Operating safety Warning! Proper use of the vehicle Proper use of the vehicle requires that you are familiar with the following information and rules: the safety precautions in this manual the "Technical data" section in this manual traffic rules and regulations motor vehicle laws and safety standards Warning! G Warning! G Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle. See your authorized Mercedes-Benz Center for repairs or modifications to electronic components. Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle. Some safety systems only function while the engine is running. You should therefore never turn off the engine while driving. Heavy blows against the vehicle underbody or tires/wheels, for example when running over an obstacle, road debris or a pothole, may cause serious damage and impair the operating safety of your vehicle. If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred, you should turn on your hazard warning flashers, carefully slow down, and drive with caution to an area which is a safe distance from the road. Inspect the vehicle underbody and tires/wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs. G Various warning labels are attached to your vehicle. These warning labels are intended to make you and others aware of various risks. You should not remove any of these warning labels unless explicitly instructed to do so by information on the label itself. Removal of any of these labels may cause you and others to be unaware of certain risks which may result in an accident and/or personal injury. 16 Introduction Problems with your vehicle Problems with your vehicle If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to immediately contact your authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us at one of the following addresses: In the USA: Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350 In Canada: Customer Relations Department Mercedes-Benz Canada, Inc. 849 Eglinton Avenue East Toronto, Ontario, M4G 2L5 17 Introduction Reporting safety defects Reporting safety defects For the USA only: The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle Safety Act of 1966". Reporting Safety Defects If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (or 366-0123 in Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from the Hotline. 18 At a glance Cockpit Instrument cluster Multifunction steering wheel Center console Overhead control panel Door control panel 19 At a glance Cockpit Cockpit 20 At a glance Cockpit Item 1 Combination switch Turn signals Windshield wipers High beam 2 Cruise control lever 3 Instrument cluster 4 Multifunction steering wheel 5 Lever for voice control system*, see separate operating instructions 47 47 47 206 22, 109 24, 114 Page Item 6 Overhead control panel 7 Glove box lid release, glove box lock 8 Glove box 9 Center console a Starter switch b Horn c Steering wheel adjustment handle (manual) d Steering wheel adjustment stalk (electrical)* 37 37 Page 27 216 216 25 31 Item e Hood lock release f Parking brake pedal g Trunk lid release switch h Door control panel j Parking brake release k Exterior lamp switch l Exterior rear view mirror adjustment m Headlamp washer switch* Page 252 45, 50 86 28 45 102 38 148 21 At a glance Instrument cluster Instrument cluster 22 At a glance Instrument cluster Item 1 Left turn signal indicator lamp 2 Speedometer 3 Right turn signal indicator lamp 4 Fuel gauge with: Fuel reserve warning lamp 5 < Seat belt non-usage warning lamp 1 Supplemental restraint system indicator lamp 6 Multifunction display with: Trip odometer Main odometer 278 60, 278 54, 278 113 111 113 1 Page 47 Item Gear selector lever position Program mode Outside temperature indicator Digital clock 7 ? Engine malfunction indicator lamp v Electronic Stability Program (ESP) warning lamp A High beam headlamp indicator E Indicator lamp without function1 DTR Indicator lamp without function1 Page 44, 145 146 111 113 276 74, 277 47, 106 Item 8 - Antilock Brake System (ABS) indicator lamp ; Brake warning lamp, USA only 3 Brake warning lamp, Canada only 9 Tachometer a Reset button for: Resetting trip odometer Resetting individual settings Instrument cluster illumination Page 72, 274 45, 50, 275 45, 50, 275 111 111 124 109 47 The indicator lamp illuminates with SmartKey in starter switch position 2. It should go out when the engine is running. 23 At a glance Multifunction steering wheel Multifunction steering wheel Item 1 Multifunction display in speedometer Operating control system 2 Selecting the submenu or setting the volume ç down/to decrease æ up/to increase 3 Telephone*: Press button í to take a call ì to end a call Page 113 113 Item 4 Menu systems: Press button è for next system ÿ for previous system 5 Moving within a menu: Press button j for next display k for previous display Page 24 At a glance Center console Center console Upper part Item 1 Seat heater*, driver's side 2 Rear window sunshade switch 3 ESP control switch 4 Hazard warning flasher switch ­ switching on/off 5 Central locking switch 6 Rear seat head restraints switch 7 Anti-theft alarm system indicator lamp Tow-away alarm switch Page 98 152 74 106 91 95 78 79 Item 8 Seat heater*, passenger side 9 PASS. AIRBAG OFF indicator lamp a Audio system, or COMAND* (see separate operating instructions) b Climate control Automatic climate control* Rear window defroster 154 162 153 Page 98 66, 279 173 25 At a glance Center console Lower part Item 1 Ashtray 2 Gear selector lever for automatic transmission* Gearshift lever for manual transmission 3 Storage compartment Cup holder Cigarette lighter 4 Armrest 5 Program mode selector for automatic transmission Page 220 44, 145 43, 141 218 217 221 219 146 26 At a glance Overhead control panel Overhead control panel Item 1 Rear interior lighting on/off 2 Sliding/pop-up roof* 3 Right reading lamp on/off 4 Interior lighting control 5 Hands-free microphone for Tele Aid* (emergency call system), telephone* and voice control system* (see separate operating instructions) 6 Interior rear view mirror 7 Garage door opener 8 Left reading lamp on/off 9 Tele Aid* (emergency call system) button Page 108 203 108 107 138, 193, 223 38, 149 231 108 223 27 At a glance Door control panel Door control panel Item 1 Door handle 2 Memory function* (for storing seat, exterior mirror and steering wheel settings) 3 Seat adjustment 4 Switches for opening/closing front door windows 5 Switch for rear door window override 6 Switches for opening/closing rear door windows 7 Remote trunk lid switch Page 85 99 32, 92 200 70 200 87 28 Getting started Unlocking Adjusting Driving Parking and locking 29 Getting started Unlocking Unlocking The "Getting started" section provides an overview of the vehicle's most basic functions. First-time Mercedes-Benz owners should pay special attention to the information given here. If you are already familiar with the basic functions described here, the "Controls in detail" section will provide you with further information. The corresponding page references are located at the end of each segment. SmartKey with remote control Unlocking with the SmartKey i Canada only: Only vehicles equipped with an anti-theft alarm system* have SmartKeys with integrated panic button* 4. Press unlock button OE on the SmartKey. All turn signal lamps flash once. The locking knobs in the doors move up. Get in the vehicle and insert the SmartKey in the starter switch. For more information, see "Locking and unlocking" ( page 82). 1 < Lock button 2 S Opening button for the trunk lid 3 OE Unlock button 4 Â Panic button* ( page 71) 30 Getting started Unlocking Starter switch positions Warning! G ! If the SmartKey cannot be turned in the starter switch, the battery may not be sufficiently charged. Check the battery and charge it if necessary ( page 323). Get a jump start ( page 326). To prevent accelerated battery discharge and a possible dead battery, always remove the SmartKey from the starter switch when the engine is not in operation. When leaving the vehicle, always remove the SmartKey from the starter switch and lock the vehicle. Do not leave children unattended in the vehicle, or with access to an unlocked vehicle. Unsupervised use of vehicle equipment may cause an accident and/or serious personal injury. Starter switch i Vehicles with automatic transmission: The SmartKey can only be removed from the starter switch with the gear selector lever in position P. 0 For removing SmartKey The steering is locked when the SmartKey is removed from the starter switch. If necessary, move steering wheel slightly to allow the locking mechanism to engage. 1 Power supply to some electrical consumers, such as seat adjustment 2 Ignition (power supply for all electrical consumers) and driving position 3 Starting position 31 Getting started Adjusting Adjusting Warning! G All seat, head restraint, steering wheel, and rear view mirror adjustments, as well as fastening of seat belts, must be done before the vehicle is put into motion. That could cause serious or fatal injuries. The seat back and seat belts provide the best restraint when the wearer is in an upright position and belts are properly positioned on the body. Your seat must be adjusted so that you can correctly fasten your seat belt ( page 40). Never place hands under the seat or near any moving parts while a seat is being adjusted. Warning! G Seats The seats can be adjusted either manually or electrically, depending on the vehicle's equipment. Warning! Warning! G Children 12 years old and under must never ride in the front seat, except in a Mercedes-Benz authorized BabySmartTM1 compatible child seat, which operates with the BabySmartTM system installed in the vehicle to deactivate the passenger front airbag when it is properly installed. Otherwise they will be struck by the airbag when it inflates in a crash. If this happens, serious or fatal injury will result. According to accident statistics, children are safer when properly restrained in the rear seating positions than in the front seating positions. Infants and small children must ride in back seats and be seated in an appropriate infant or child restraint system, which is properly secured with the vehicle's seat belt and top tether strap, or secured via lower anchors and top tether strap, fully in accordance with the child seat manufacturer's instructions. 1 G Do not adjust the driver's seat while driving. Adjusting the seat while driving could cause the driver to lose control of the vehicle. Never ride in a moving vehicle with the seat back reclined. Sitting in an excessively reclined position can be dangerous. You could slide under the seat belt in a collision. If you slide under it, the belt would apply force at the abdomen or neck. When leaving the vehicle, always remove the SmartKey from the starter switch, and lock your vehicle. The power seats* can also be operated with the driver's or front passenger door open. Do not leave children unattended in the vehicle, or with access to an unlocked vehicle. Unsupervised use of vehicle equipment may cause an accident and/or serious personal injury. BabySmartTM is a trademark of Siemens Automotive Corp. 32 Getting started Adjusting Seat fore and aft adjustment Lift handle 1. Slide seat to the desired position. Allow handle 1 to reengage. Check for proper engagement before driving. Adjust seat to a comfortable seating position that still allows you to reach the accelerator/brake pedal safely. The position should be as far rearward as possible, consistent with ability to properly operate controls. Seat backrest tilt Press switch 3 in direction of arrow until your arms are slightly angled when holding the steering wheel. Seat height Press switch 4 in direction of arrow until your legs are lightly supported. Seat cushion tilt Turn handwheel 2 forward or backward until your upper legs are lightly supported A child's risk of serious or fatal injuries is significantly increased if the child restraints are not properly secured in the vehicle and the child is not properly secured in the child restraint. Manual seat adjustment i 1 Seat fore and aft adjustment 2 Seat cushion tilt 3 Seat backrest tilt 4 Seat height When moving the seat, be sure that there are no items in the footwell or behind the seat. Otherwise you could damage the seat. 33 Getting started Adjusting Head restraint height Warning! Head restraint tilt G For your protection, drive only with properly positioned head restraints. Adjust head restraint so that the head restraint supports the back of the head at eye level. This will reduce the potential for injury to the head and neck in the event of an accident or similar situation. 1 Release button Raising: Manually adjust the height of the head restraint by pulling it upward. Lowering: To lower head the restraint, push release button 1 and push down on the head restraint. Do not drive the vehicle without the seat head restraints. Head restraints are intended to help reduce injuries during an accident. Manually adjust the angle of the head restraint. Push or pull on the lower edge of the head restraint cushion. For more information, see "Seats" ( page 92). 34 Getting started Adjusting Power seat* adjustment The seat adjustment switches are located in each front door. Seat fore and aft adjustment Press switch forward or backward in direction of arrow 4. Adjust seat to a comfortable seating position that still allows you to reach the accelerator/brake pedal safely. The position should be as far rearward as possible, consistent with ability to properly operate controls. Seat cushion tilt Press switch up or down in direction of arrow 3 until your upper legs are lightly supported. Seat backrest tilt Press switch forward or backward in direction of arrow 5 until your arms are slightly angled when holding the steering wheel. Seat height Press switch up or down in direction of arrow 2. Head restraint height Press switch up or down in direction of arrow 1. i 1 Head restraint height 2 Seat height 3 Seat cushion tilt 4 Seat fore and aft adjustment 5 Seat backrest tilt Turn the SmartKey in the starter switch to position 1 or 2 ( page 31). or Open the driver's or front passenger door. When moving the seat, be sure that there are no items in the footwell or behind the seat. Otherwise you could damage the seat. The memory function* ( page 99) lets you store the setting for the seat position together with the settings for the steering wheel and exterior rear view mirrors. 35 Getting started Adjusting Head restraint tilt Steering wheel Warning! G For your protection, drive only with properly positioned head restraints. Adjust head restraint so that the head restraint supports the back of the head at eye level. This will reduce the potential for injury to the head and neck in the event of an accident or similar situation. Do not drive the vehicle without the seat head restraints. Head restraints are intended to help reduce injuries during an accident. Warning! G Do not adjust the steering wheel while driving. Adjusting the steering wheel while driving, or driving without the adjustment locked could cause the driver to lose control of the vehicle. Manually adjust the angle of the head restraint. Push or pull on the lower edge of the head restraint cushion. For more information, see "Seats" ( page 92). When leaving the vehicle, always remove the SmartKey from the starter switch and lock your vehicle. The electrical steering wheel adjustment feature* can also be operated with the driver's door open. Do not leave children unattended in the vehicle, or with access to an unlocked vehicle. Unsupervised use of vehicle equipment may cause an accident and/or serious personal injury. 36 Getting started Adjusting Steering wheel adjustment, manual ! Do not drive the vehicle until you have properly locked the steering column. If the warning message STEERING WHEEL ADJ. - LOCK! ( page 298) is displayed while the engine is running, the steering column is not locked. Steering wheel adjustment, electrical* The stalk for steering wheel adjustment is located on the steering column (lower left). 1 Handle To unlock the steering column, pull handle 1 out to its stop limit. Move steering wheel to the desired position. To lock the steering column, push handle 1 all the way in until it engages. The steering wheel is once again locked into position. 1 Adjusting steering column, in or out 2 Adjusting steering column, up or down Turn the SmartKey in the starter switch to position 1 or 2 ( page 31). or Open the driver's door. 37 Getting started Adjusting Adjusting steering column in or out Move stalk forward or back in the direction of arrow 1 until a comfortable steering wheel position is reached with your arms slightly bent at the elbow. Adjusting steering column up or down Move stalk up or down in the direction of arrow 2. Make sure your legs can move freely and that all the displays (incl. malfunction and indicator lamps) on the instrument cluster are clearly visible. Mirrors Adjust the interior and exterior rear view mirrors before driving so that you have a good view of the road and traffic conditions. Warning! Exterior rear view mirrors Warning! G G In the case of an accident, liquid electrolyte may escape the mirror housing if the mirror glass breaks. Electrolyte has an irritating effect. Do not allow the liquid to come into contact with eyes, skin, clothing, or respiratory system. In case it does, immediately flush affected area with water, and seek medical help if necessary. Exercise care when using the passenger side exterior rear view mirror. The mirror surface is convex (outwardly curved surface for a wider field of view). Objects in mirror are closer than they appear. Check your interior rear view mirror or glance over your shoulder before changing lanes. ! Electrolyte drops coming into contact with the vehicle paint finish can only be completely removed while in their liquid state by applying plenty of water. i The memory function* ( page 99) lets you store the setting for the steering wheel together with the settings for the seat position and exterior rear view mirrors. Interior rear view mirror Manually adjust the interior rear view mirror. For more information, see "Rear view mirrors" ( page 149). 38 Getting started Adjusting The buttons are located above the exterior lamp switch. Press button 1 for the left mirror or button 3 for the right mirror. Push adjustment button 2 up, down, left, or right according to the desired setting. i The memory function* ( page 99) lets you store the setting for the exterior rear view mirrors together with the settings for the steering wheel and seat position. ! If an exterior rear view mirror was forcibly pushed forward (hit from the rear) or forcibly pushed rearward (hit from the front), reposition it by applying firm pressure until it snaps into place. The mirror housing is now properly positioned and you can adjust the mirror normally. i At low ambient temperatures, the mirrors will be heated automatically. For more information, see "Activating exterior rear view mirror parking position*" ( page 150). 1 Driver's side exterior rear view mirror button 2 Adjustment button 3 Passenger-side exterior rear view mirror button Make sure the ignition is switched on. All lamps in the instrument cluster come on. 39 Getting started Driving Driving Warning! G Do not lay any objects in the driver's footwell. Be careful that floor mats or carpets in the driver's footwell have sufficient clearance for the pedals. During sudden driving or braking maneuvers the objects could get caught between the pedals. You could then no longer brake or accelerate. Failure to wear and properly fasten and position your seat belt greatly increases your risk of injuries and their likely severity in an accident. You and your passengers should always wear seat belts. If you are ever in an accident, your injuries can be considerably more severe without your seat belt properly buckled. Without your seat belt buckled, you are much more likely to hit the interior of the vehicle or be ejected from it. You can be seriously injured or killed. In the same crash, the possibility of injury or death is lessened if you are wearing your seat belt. The airbags can only protect as expected if the occupants are using their seat belts ( page 60). Warning! G Fastening the seat belt Children 12 years old and under must never ride in the front seat, except in a Mercedes-Benz authorized BabySmartTM1 compatible child seat, which operates with the BabySmartTM system installed in the vehicle to deactivate the passenger front airbag when it is properly installed. Otherwise they will be struck by the airbag when it inflates in a crash. If this happens, serious or fatal injury will result. According to accident statistics, children are safer when properly restrained in the rear seating positions than in the front seating positions. Infants and small children must ride in back seats and be seated in an appropriate infant or child restraint system, which is properly secured with the vehicle's seat belt and top tether strap, or secured via lower anchors and top tether strap, fully in accordance with the child seat manufacturer's instructions. 1 Warning! G Always fasten your seat belt before driving off. Always make sure your passengers are properly restrained, even those sitting in the rear and pregnant women. BabySmartTM is a trademark of Siemens Automotive Corp. 40 Getting started Driving A child's risk of serious or fatal injuries is significantly increased if the child restraints are not properly secured in the vehicle and the child is not properly secured in the child restraint. Warning! G Never let more people ride in the vehicle than there are seat belts available. Be sure everyone riding in the vehicle is correctly restrained with a separate seat belt. Warning! G Warning! Never ride in a moving vehicle with the seat backrest reclined. Sitting in an excessively reclined position can be dangerous. You could slide under the seat belt in a collision. If you slide under it, the belt would apply force at the abdomen or neck. That could cause serious or even fatal injuries. The seat backrest and seat belt provide the best restraint when the wearer is in an upright position and the belt is properly positioned on the body. G Read and observe the additional warning notices printed in the "Safety and Security" section ( page 58) and ( page 60). 1 Latch plate 2 Buckle 3 Release button With a smooth motion, pull the belt from the belt outlet. Place the belt over your shoulder. Push latch plate 1 into buckle 2 until it clicks. 41 Getting started Driving If necessary, tighten the lap portion to a snug fit by pulling shoulder portion up. Seat belt height adjustment Adjust seat belt so that shoulder portion is located as close as possible to the middle of your shoulder (it should not touch the neck). Front seats Proper use of seat belts Do not twist the belt when fastening. Adjust seat belt so that the shoulder portion is located as close as possible to the middle of the shoulder (it should not touch the neck or pass under the arm). For this purpose, you can adjust the height of the belt outlet. Position the lap belt as low as possible on your hips (over hip joint) and not across the abdomen. Place the seat backrest in a nearly upright position. Never use a seat belt for more than one person at a time. Do not fasten a seat belt around a person and another object at the same time. 4 Button for belt outlet height adjustment Press button 4 and slide belt outlet upward or downward. Check your seat belt during travel to ensure that it is properly positioned. Ensure that the seat belt is always fitted snugly. You should avoid wearing bulky clothing, such as winter coats, when traveling in the vehicle. Warning! G Do not pass belts over sharp edges. They could tear. Do not allow the belt to get caught in the door or in the seat adjustment mechanism. This could damage the belt. Never attempt to make modifications to seat belts. This could impair the effectiveness of the belts. Damaged seat belts or belts that were highly stressed in an accident must be replaced. Contact an authorized Mercedes-Benz Center. 42 Getting started Driving Starting the engine Manual transmission Starting Depress brake pedal. Warning! Make sure the gearshift lever is in neutral position (no gear selected). Fully depress clutch pedal. Otherwise the engine cannot be started due to the integrated safety interlock. Do not depress the accelerator. Gearshift pattern for manual transmission G Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide, and inhaling it can cause unconsciousness and lead to death. Do not run the engine in confined areas (such as garage) which are not properly ventilated. If you think that exhaust gas fumes are entering the vehicle while driving, have the cause determined and corrected immediately. If you must drive under these conditions, drive only with at least one window fully open. For more information, see "Manual transmission" ( page 141). Turn the SmartKey in the starter switch to position 3 and hold until the engine starts ( page 31). For information on turning off the engine, see "Turning off engine" ( page 52). 43 Getting started Driving Automatic transmission* Starting Make sure the gear selector lever is set to P. Do not depress the accelerator. Turn the SmartKey in the starter switch to position 3 and hold until the engine starts ( page 31). Starting difficulties If the engine does not start as described, carry out the following steps: Turn SmartKey in starter to position 0 and repeat starting procedure ( page 43). Remember that extended starting attempts can drain the battery. Get a jump start ( page 326). If the engine does not start after several starting attempts, there could be a malfunction in the engine electronics or in the fuel supply system. Notify an authorized Mercedes-Benz Center. i Gearshift pattern for automatic transmission P Park position with gear selector lever lock R Reverse gear N Neutral D Drive position For more information, see "Automatic transmission*" ( page 142). You can also use the "touch-start" function. Turn the SmartKey to position 3 and release it again immediately. The engine then starts automatically. Depress the brake pedal. The gear selector lever lock is released. For information on turning off the engine, see "Turning off engine" ( page 52). 44 Getting started Driving Parking brake Release parking brake by pulling on handle 1. The warning lamp ; (USA only) or 3 (Canada only) in the instrument cluster goes out. Driving Depress the brake pedal. Move gear selector lever to position D or R (manual transmission: first or reverse gear). i You can open a locked door from the inside. Open door only when conditions are safe to do so. You can deactivate the automatic locking using the control system ( page 133). ! Simultaneously depressing the accelerator pedal and applying the brake reduces engine performance and causes premature brake and drivetrain wear. 1 Release handle 2 Parking brake Warning! i G When leaving the vehicle, always remove the SmartKey from the starter switch and lock the vehicle. Do not leave children unattended in the vehicle, or with access to an unlocked vehicle. Children could release the parking brake, which could result in an accident and/or serious injury. Vehicles with automatic transmission: Wait for the gear selection process to complete before setting the vehicle in motion. Release the brake pedal. Carefully depress the accelerator. Once the vehicle is in motion, the automatic central locking system engages and the locking knobs drop down. ! If you hear a warning signal when driving off, you have forgotten to release the parking brake. Release the parking brake. 45 Getting started Driving After a cold start, the automatic transmission shifts at a higher engine revolution. This allows the catalytic converter to reach its operating temperature earlier. Warning! Switching on headlamps The exterior lamp switch is located on the dashboard to the left of the steering wheel. Warning! G G On slippery road surfaces, never downshift in order to obtain braking action. This could result in drive wheel slip and reduced vehicle control. Your vehicle's ABS will not prevent this type of loss of control. Vehicles with automatic transmission: It is dangerous to shift the gear selector lever out of P or N if the engine speed is higher than idle speed. If your foot is not firmly on the brake pedal, the vehicle could accelerate quickly forward or in reverse. You could lose control of the vehicle and hit someone or something. Only shift into gear when the engine is idling normally and when your right foot is firmly on the brake pedal. ! Place the gear selector lever in position R only when the vehicle is stopped in order to avoid damaging the transmission. For more information on driving, see "Driving instructions" ( page 239). Exterior lamp switch 1 Off 2 Low beam headlamps on Turn switch to B. For more information on headlamps, see "Lighting" ( page 102). ! Do not run cold engine at high engine speeds. Running a cold engine at high engine speeds may shorten the service life of the engine. 46 Getting started Driving Turn signals and high beam The combination switch is on the left of the steering column. i To signal minor directional changes, move combination switch to point of resistance only and release. The turn signal flashes three times. High beam Push combination switch forward. The high beam symbol A in the instrument cluster comes on. For more information on high beam, see "Combination switch" ( page 105). Windshield wipers The combination switch is located on the left of the steering column. Combination switch Combination switch 1 Turn signals, right 2 Turn signals, left Press combination switch up 1 or down 2. 1 Single wipe 2 Switching on windshield wipers Make sure the ignition is switched on. 47 Getting started Driving Switching on windshield wipers Turn the combination switch to the desired position depending on the intensity of the rain. 0 Windshield wipers off I Intermittent wiping II Normal wiper speed III Fast wiper speed ! Vehicles with rain sensor*: Do not leave windshield wipers in intermittent setting when the vehicle is taken to an automatic car wash or during windshield cleaning. Wipers will operate in the presence of water sprayed on the windshield, and wipers may be damaged as a result. The switch should not be left in intermittent setting as the wipers will wipe the windshield once every time the engine is started. Dust that accumulates on the windshield might scratch the glass and/or damage the wiper blades when wiping occurs on a dry windshield. Single wipe Press combination switch briefly in direction of arrow 1. The windshield wipers wipe one time without washer fluid. Wiping with windshield washer fluid Push combination switch in direction of arrow 1 past the resistance point. The windshield wipers operate with washer fluid. For information on filling up the washer reservoir, see "Windshield washer system and headlamp cleaning system*" ( page 259). i Vehicles without rain sensor*: Fast wiper speed III goes to setting II when the vehicle is standing still. Vehicles with rain sensor*: Intermittent wiping interval is dependent on wetness of windshield. Wiping will not occur with a front door open. 48 Getting started Driving ! If anything blocks the windshield wipers (leaves, snow, etc.), switch them off immediately. For safety reasons, withdraw SmartKey from starter switch before attempting to remove any blockage. Remove blockage. Turn the windshield wipers on again. If windshield wipers fail to function at all in switch position I, set the combination switch to the next highest wiper speed have the windshield wipers checked at the nearest authorized Mercedes-Benz Center Problems while driving The engine runs erratically and misfires An ignition cable may be damaged. The engine electronics may not be operating properly. Unburned gasoline may have entered the catalytic converter and damaged it. Give very little gas. Have the problem repaired by an authorized Mercedes-Benz Center as soon as possible. The coolant temperature is over 248°F (120°C) The coolant is too hot and is no longer cooling the engine. Stop the vehicle as soon as possible and turn off the engine. Allow engine and coolant to cool. Check the coolant level and add coolant if necessary ( page 257). In case of accident If the vehicle is leaking gasoline: Do not start the engine under any circumstances. Notify local fire and/or police authorities. If the extent of the damage cannot be determined: Notify an authorized Mercedes-Benz Center. If no damage can be determined on the major assemblies fuel system engine mount: Start the engine in the usual manner. 49 Getting started Parking and locking Parking and locking You have now completed your first drive. You have properly stopped and parked your vehicle. End your drive as follows. Warning! Warning! Parking brake G G Wait until the vehicle is stationary before removing the SmartKey from the starter switch. The vehicle cannot be steered when the SmartKey is removed. Do not park this vehicle in areas where combustible materials such as grass, hay or leaves can come into contact with the hot exhaust system, as these materials could be ignited and cause a vehicle fire. To reduce the risk of personal injury as a result of vehicle movement, before turning off the engine and leaving the vehicle always: Keep right foot on brake pedal. Firmly depress parking brake pedal. Move the gear selector lever to position P (manual transmission: first or reverse gear). Slowly release brake pedal. When parked on an incline, turn front wheels towards the road curb. Turn the SmartKey to starter switch position 0 and remove. Take the SmartKey and lock vehicle when leaving. Warning! G 1 Release handle 2 Parking brake Step firmly on parking brake 2. When the engine is running, the warning lamp ; (USA only) or 3 (Canada only) in the instrument cluster will be illuminated. With the engine not running, there is no power assistance for the brake and steering system. In this case, it is important to keep in mind that a considerably higher degree of effort is necessary to brake and steer the vehicle. 50