magicolor 2300 DL User's Guide ® 1800687-001 EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 Thank You Thank you for purchasing a MINOLTA-QMS printer. Trademarks The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTA-QMS logo, and magicolor. Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this guide may also be trademarks or registered trademarks of their respective owners. This product uses Software Developer Kit of Peerless Systems Corporation. Copyright © 2001 Peerless Systems Corporation. All rights reserved. This product uses NEST Office SDK of Novell, Inc. Copyright © 1999 Novell, Inc. NEST is a trademark of Novell, Inc. in the United States and other countries. Proprietary Statement The digitally encoded software included with your printer is Copyrighted © 2002 by MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of MINOLTA-QMS, Inc. Copyright Notice This guide is Copyrighted © 2003 by MINOLTA-QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of MINOLTA-QMS, Inc. Notice MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, MINOLTA-QMS, Inc. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this guide. MINOLTA-QMS, Inc. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated. Registering the Printer Mail--Fill out and send in the registration card enclosed in your shipment or downloaded from www.onlineregister.com/minolta-qms/ Internet--Follow the instructions on www.onlineregister.com/minolta-qms/ or Software Utilities CD-ROM--Follow the instructions on the CD-ROM. EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 Contents 1 Software Installation ............................................................................ 1 Utilities and Documentation CD-ROM 2 Drivers and Utilities 2 Installing the Printer Drivers and Software 3 System Requirements 3 Windows 4 Selecting Driver Options/Defaults 5 Uninstalling the Printer Driver 7 2 Using Media .......................................................................................... 9 Introduction 10 Media Specifications 11 Media Types 12 Plain Paper 12 Thick Stock 13 Envelopes 14 Labels 15 Letterhead and Memo Media 16 Postcards 16 Transparencies 17 EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 What Is the Guaranteed Imageable (Printable) Area? 18 Page Margins 19 Loading Media 20 Tray 1 (Multipurpose Tray) 20 Tray 2 (Optional Lower Feeder Unit Media Tray) 23 Duplexing 24 Output Tray 26 Media Storage 26 Additional Assistance 27 3 Working with the Printer .................................................................... 29 About the Control Panel 30 Control Panel Indicators and Keys 30 Cancelling Print Jobs 31 Configuration Menu Overview 32 MENU/ENGINE Submenus 33 Selecting a Message Window Language 34 Special Pages Menu 34 Engine Menu 34 Service Menu 35 Network Menu 36 Consumables Menu 36 4 Working with the Printer Driver ......................................................... 37 Displaying Printer Driver Settings 38 Displaying Settings in Windows 2000/XP 38 Displaying Settings in Windows NT 4.0 38 Displaying Settings in Windows Me/98/95 38 Common Settings for All Tabs 39 Common Buttons 40 Setup Tab 41 Paper Tab 42 Quality Tab 43 Device Options Setting Tab 44 5 Working with the Status Display ....................................................... 45 Working with the Status Display 46 Environment 46 Opening the Status Display and Showing Supplies Status 46 Using the Status Display 47 Altering the Size of the Status Display Window 48 Closing the Status Display 48 6 Replacing Consumables .................................................................... 49 Consumable Life Expectancies 50 ii EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 Contents Plain Paper 50 Special Media 51 Auto-Image Density Control (AIDC) 51 Toner Cartridge Life 52 Replacing Consumables 52 Refilled Toner Cartridges 53 Replacing a Toner Cartridge 53 Replacing the Waste Toner Bottle 58 Replacing the OPC Drum Cartridge 59 Ordering Consumables 62 7 Maintaining the Printer ....................................................................... 63 Maintaining the Printer 64 Cleaning the Printer 66 Exterior 66 Interior 67 Media Rollers 67 Printer Interior and Laser Lens Cover 72 8 Troubleshooting ................................................................................. 75 Introduction 76 Printing a Configuration Page 76 Preventing Media Jams 77 Understanding the Media Path 78 Tray 1 (Multipurpose Tray) 78 Tray 2 (Optional Lower Feeder Unit with 500-sheet Media Tray) 78 Duplex Option 78 Clearing Media Jams 79 Handling Media Jams by Location 79 Tray 1 (Multipurpose Tray) 79 Tray 2 (Optional Lower Feeder Unit Media Tray) 80 Inside the Printer 82 Duplex Option 84 Output Tray 85 Solving Problems with Media Jams 86 Solving Other Problems 89 Solving Problems with Printing Quality 94 Status, Error, and Service Messages 101 Standard Status Messages 101 Error Messages 102 Service Messages 106 Additional Assistance 107 9 Installing Accessories ...................................................................... 109 Introduction 110 Antistatic Protection 111 Contents EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 iii Dual In-Line Memory Module (DIMM) 111 Improved Performance or High Coverage 112 Duplex Option 115 Optional Lower Feeder Unit and Tray 2 119 10 Repacking the Printer ....................................................................... 123 Storing the Printer 124 Relocating Your Printer 124 Repacking the Printer 125 A. Turn off the Printer, Unplug the Power Cord, and Remove the Interface Cables 126 B. Remove the Media and the Tray 1 Media Support 127 C. Remove the Options (if Attached) 127 D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It According to Your Local Regulations 130 E. Remove the OPC Drum Cartridge 130 F. Remove the Transfer Belt 132 G. Repack the Printer for Shipment 133 H. Repack the OPC Drum and Transfer Belt Unit for Shipment 134 Reinstalling the Printer 135 Reinstalling a Transfer Belt Unit 136 A Technical Specifications ..............................................................................137 Requirements 138 Space Requirements 138 Location Requirements 140 Interface Panel 141 Power Requirements 142 ENERGY STAR Compliance 143 Engine and Controller Specifications 144 Engine 144 Print Speed--Simplex 144 Print Speed--Autoduplex 144 General 145 Controller 145 Electrical 146 Hazardous Chemical Substance Reporting 148 Physical 148 Consumable Life Expectancies 149 Plain Paper 149 Special Media 149 Regulatory Compliance 151 Safety Information 152 For Norway Users 154 For Finland, Sweden Users 155 Warning and Precaution Symbols 156 iv EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 Contents Meaning of Symbols 156 Working Safely with Your Laser Printer 159 Index .................................................................................................................... 161 Contents EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 v vi EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 Contents Software Installation 1 EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 Utilities and Documentation CD-ROM Drivers and Utilities Drivers Drivers/Location Printer Driver for Windows Me/98/95 Printer Driver for Windows XP/2000 Printer Driver for Windows NT 4.0 Use/Benefit These drivers give you access to all of the printer features, including finishing and advanced layout. See also "Working with the Printer Driver" on page 37. Utilities Utilities Print Monitor Use/Benefit magicolor TCP/IP port in Windows Me/98/95 environments Microsoft Print Monitor in Windows XP/2000/NT environments See also "Working with the Status Display" on page 45. Status Display 2 EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 Utilities and Documentation CD-ROM Installing the Printer Drivers and Software System Requirements ! PC with a clock speed of 200 MHz or more (300 MHz recommended) Intel Pentium/Celeron series, AMD K6/Athron/Duron family, or compatible processor ! Microsoft Windows 95, Windows 98/98SE, Windows Me, Windows NT 4.0 Workstation, Windows 2000 Professional, Windows XP Home Edition/ Professional ! Free hard disk space ­ Approximately 20 MB of free hard disk space for printer driver and status display ­ Approximately 16 MB of free hard disk space for image processing ! Memory capacity ­ Windows 95/98/98SE/NT 4.0 Workstation: At least 32 MB of RAM ­ Windows Me: At least 32 MB of RAM ­ Windows 2000 Professional: At least 64 MB of RAM ­ Windows XP Home Edition/Professional: At least 128 MB of RAM ! CD-ROM drive ! 10BaseT/100BaseTX Ethernet interface port, IEEE 1284 compliant type B parallel port, or USB Revision 1.1 compliant port Installing the Printer Drivers and Software EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 3 Windows 1 Insert the magicolor 2300 DL Utilities and Documentation CD-ROM in 2 Choose Printer Setup. your PC's CD-ROM drive. The CD-ROM installer program starts automatically (if not, browse with the Windows Explorer to the CD-ROM location and double-click on setup.exe). 3 Follow the instructions on the screen to install printer drivers, printer management utilities, and latest printer system software. " # 4 5 6 7 4 Note: If your printer's system software is newer than the version on the CD-ROM, an error page will print. The installation program will not install an older version of system software over a newer version. When you have finished installing drivers and software, choose Main Menu. If you want to register your printer, review the driver or utility documentation, or purchase supplies online, do that now. Choose Exit. Remove the Utilities and Documentation CD-ROM from your PC's CD-ROM drive and store it in a safe place. EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 Windows Selecting Driver Options/Defaults Before you start working with your printer, you are advised to verify/change the default driver settings. Also, in case you have options installed, you should "declare" the options in the driver. 1 Choose the driver's properties as follows: ­ (Windows Me/98/95) From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Properties. Choose the Printer Properties. ­ (Windows 2000/XP) From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Properties. Choose Printing Preferences. ­ (Windows NT 4.0) From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Document Defaults. Choose the Paper tab. Select the default settings for your printer, such as the default media format you use. Click on Apply. If you have installed available options, proceed with the next step. Otherwise, proceed with step 8. 2 3 4 Selecting Driver Options/Defaults EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 5 5 6 Select the Device Options Setting tab. Select an option (one at a time) and click Add. The option moves to the Installed Options list. " # 7 8 If you accidentally select an uninstalled option, select the option in the Installed Options list and then click Remove. Click Apply. Depending on the version of the operating system, Apply may not appear. If this is the case, continue with the next step. " # Click OK to exit from the properties (preferences) dialog box. 6 EDNord Istedgade 37A, 9000 Aalborg - Telefon 9633 3500 Selecting Driver Options/Defaults Uninstalling the Printer Driver This section describes how to uninstall the magicolor 2300 DL Printer Driver if necessary. 1 2 From the Window's taskbar, select Start/Programs/magicolor 2300DL Utilities. In the Uninstall window, select the magicolor 2300 DL. Then click on Uninstall. 3 4 The magicolor 2300 DL driver will be uninstalled from your computer. Restart your computer. Uninstalling the Pr ...