magicolor 2350 User's Guide ® 1800683-001B EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Thank You Thank you for purchasing a magicolor 2350 printer. You have made an excellent choice. Your magicolor 2350 is specially designed for optimal performance in Windows, Macintosh, UNIX, and other environments. Trademarks The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTA-QMS logo, Crown, CrownNet, and magicolor. Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this guide may also be trademarks or registered trademarks of their respective owners. This product uses Software Developer Kit of Peerless Systems Corporation. Copyright © 2001 Peerless Systems Corporation. All rights reserved. This product uses NEST Office SDK of Novell, Inc. Copyright © 1999 by Novell, Inc. NEST is a trademark of Novell, Inc. in the United States and other countries. Proprietary Statement The digitally encoded software included with your printer is Copyrighted © 2003 by MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of MINOLTA-QMS, Inc. Copyright Notice This guide is Copyrighted © 2003 by MINOLTA-QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of MINOLTA-QMS, Inc. Notice MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, MINOLTA-QMS, Inc. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this guide. MINOLTA-QMS, Inc. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated. Registering the Printer Mail--(Americas only) Fill out and send in the registration card enclosed in your shipment. Internet--Go to www.onlineregister.com/minolta-qms/ and follow the instructions on the web page. CD-ROM--Follow the instructions on the Software Utilities CD-ROM. EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Contents 1 Software Installation ........................................................................................ 7 Software Utilities CD-ROM 8 Automatic System Software Update 8 Drivers and Utilities 8 Installing Printer Drivers and Utilities, Windows Environments--Auto-loading Installation 12 Installing Printer Drivers and Utilities, Windows Environments--Manual Installation 13 Installing Printer Drivers and Utilities, Macintosh Environments 14 Some Notes to Consider 14 Macintosh OS 8/9--PPDs and Utilities Installation 14 Macintosh OS X--PPDs and Utilities Installation 17 UNIX, NetWare, and NDPS 19 Linux 20 Using Media .................................................................................................... 21 Introduction 22 Media Specifications 23 Media Types 24 General Considerations about Media 24 2 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Plain Paper 25 Envelopes 25 Labels 26 Letterhead and Memo Media 28 Postcards 28 Thick Stock 29 Transparencies 29 What Is the guaranteed imageable (printable) area? 30 Page Margins 31 Image Alignment 32 Loading Media 32 Tray 1 (Multipurpose Tray) 33 Tray 2 (Optional Lower Feeder Unit Media Tray) 35 Using Custom-Size Media 37 Duplexing 38 Output Tray 41 Media Storage 41 Accessing Other Printer Features 42 Print Resolution 42 Form Printing 42 Proof-then-Print Printing 42 Additional Assistance 43 3 Working with the Printer ................................................................................ 45 About the Control Panel 46 Control Panel Indicators and Keys 46 Cancelling Print Jobs 47 Printer Menu Overview 48 Menu Overview 48 Main Menu 48 Proof/Print Menu 50 Print Menu 50 Paper Menu 51 Quality Menu 52 Interface Menu 54 System Default 55 Service Menu 59 Working with the Printer Driver..................................................................... 61 About Printer Drivers 62 Using PostScript Drivers in Windows XP/2000 62 Displaying the Tabs 62 Using the Tabs 63 Using PostScript Drivers in Windows NT 65 Displaying the Tabs 65 4 ii Contents EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Using the Tabs 66 Using PostScript Drivers in Windows Me/98/95 68 Displaying the Tabs 68 Using the Tabs 69 Using Macintosh PPDs 71 Displaying the Printer Options 71 5 Working with Color ........................................................................................ 73 About Color Printing 74 Printer Resolutions 74 Selecting a Resolution 74 Enhanced Automatic Image Density Control (eAIDC) 75 Color Matching 76 Quick Color Configuration 76 Color Options 76 Color Rendering Dictionaries 76 Color Profiles 77 Profiles for Host-based Color Management 78 CMM Test Page 78 K-Preserve 78 RGB Gray Treatment 79 Troubleshooting Color Problems 79 Working with the Status Monitor .................................................................. 83 Introduction 84 Environment 84 Recognizing Status Monitor Alerts 84 Recovering from a Status Monitor Alert 84 Closing the Status Monitor 85 Replacing Consumables ............................................................................... 87 Consumable Life Expectancies 88 Auto-Image Density Control (AIDC) 88 Toner Cartridge Life 89 Replacing Consumables 90 Refilled Toner Cartridges 90 Replacing a Toner Cartridge 90 Replacing All the Toner Cartridges at Once 95 Replacing the Waste Toner Bottle 95 Replacing the OPC Drum Cartridge 97 Ordering Consumables 100 Maintaining the Printer ................................................................................ 101 Maintaining the Printer 102 Cleaning the Printer 104 6 7 8 Contents iii EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Exterior 104 Interior 105 Media Rollers 105 9 Troubleshooting ........................................................................................... 113 Introduction 114 Verifying Printer Configuration Information 114 Preventing Media Jams 115 Understanding the Media Path 116 Tray 1 (Multipurpose Tray) 116 Tray 2 (Optional Lower Feeder Unit with 500-Sheet Media Tray) 116 Duplex Option 116 Clearing Media Jams 118 Handling Media Jams by Location 118 Tray 1 (Multipurpose Tray) 118 Tray 2 (Optional Lower Feeder Unit Media Tray) 119 Inside the Printer 120 Duplex Option 123 Output Tray 124 Solving Problems with Media Jams 125 Solving Other Problems 129 Solving Problems with Printing Quality 134 Status, Error, and Service Messages 140 Standard Status Messages 140 Error Messages 141 Service Messages 145 Additional Assistance 146 10 Installing Accessories ................................................................................. 147 Introduction 148 Antistatic Protection 149 Dual In-Line Memory Module (DIMM) 149 Basic Functionality 150 Installing a DIMM 150 Duplex Option 153 Kit Contents 153 Installing the Duplex Option 153 Optional Lower Feeder Unit and Tray 2 156 Kit Contents 156 Installing the Lower Feeder Unit 157 Installing an Internal Hard Disk 160 11 Repacking the Printer .................................................................................. 163 Storing the Printer 164 Relocating Your Printer 164 Repacking the Printer 165 iv Contents EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 What's Involved? 166 A. Turn off the Printer 166 B. Remove the Media and Media Support 167 C. Remove the Options 167 D. Remove the Waste Toner Bottle 170 E. Remove the OPC Drum Cartridge 170 F. Remove the Transfer Belt 172 G. Repack the Printer for Shipment 173 H. Repack the OPC Drum and Transfer Belt Unit for Shipment Reinstalling the Printer 175 Reinstalling a Transfer Belt Unit 176 174 A Technical Specifications ............................................................................. 177 Requirements 178 Space Requirements 178 Location Requirements 180 Interface Panel 181 Power Requirements 182 ENERGY STAR Compliance 183 Engine and Controller Specifications 184 Engine 184 Print Speed--Simplex 184 Print Speed--Autoduplex 184 General 185 Controller 185 Electrical 187 Hazardous Chemical Substance Reporting 189 Physical 189 Consumable Life Expectancies 190 Plain Paper 191 Special Media 191 Regulatory Compliance Safety Information 192 For Norway Users 196 For Finland, Sweden Users 196 Warning and Precaution Symbols 197 Meaning of Symbols 197 Working Safely with Your Laser Printer 200 Index ..................................................................................................................... 203 Contents v EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Software Installation 1 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Software Utilities CD-ROM If you followed all the steps in the Installation Guide that came with your printer, then the printer is properly set up, connected to your computer, plugged in, turned on, and ready to receive the system software, drivers, and utilities on the Software Utilities CD-ROM. Put the CD-ROM in your computer's CD-ROM drive and the MINOLTA-QMS AutoInstaller begins the installation process. Drivers and Utilities The printer driver and additional software on the Software Utilities CD-ROM can be installed on PC, Macintosh, and other computers using any of the following: Windows Me Windows 98 Windows XP Windows 2000 Windows NT4 Macintosh OS 8, 9 or X (version 10.0.3 or higher) UNIX/Linux NetWare (Versions 5 and 6) NDPS Drivers and PPDs Manual installation instructions and additional information are included in the magicolor 2350 Reference Guide in case you need them. Drivers PostScript 2/3 Drivers Windows XP/ 2000 Windows Me/98 Windows NT4 PCL6 Drivers Windows XP (1200 dpi) Windows 2000 Windows Me/98 PCL6 allows access to Readme on the Software Utilities most of the features on CD-ROM. the printer. Use/Benefit These drivers give you access to all of the printer features, including finishing and advanced layout Installation Instructions "Installing Printer Drivers and Utilities, Windows Environments--Auto-loading Installation" on page 12 8 Software Utilities CD-ROM EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Drivers PCL5e Drivers Windows XP Windows 2000 Windows Me/98 Windows NT4 Use/Benefit PCL5e allows limited access to features on the printer. Installation Instructions Readme on the Software Utilities CD-ROM. You cannot install a PCL5e driver for Windows 9x or Windows NT4 without a Windows CD-ROM. This CD-ROM is required so you can supply the following files when prompted: For PCL5 9x--ICONLIB.DDL, UNIDRV.DLL, and UNIDRV.HLP For PC5 NT4--RASDD.DLL, RASDDUI.DLL, and RASDDUI.HLP. If you install the driver and skip these files, an error message displays at the end of the process. Readme on the Software Utilities Macintosh PPDs PostScript Printer Description (PPD) files CD-ROM allow you to configure options such as memory and informs the computer what options and features are available. Windows PPDs These PPD files allow Readme on the Software Utilities you to install the printer CD-ROM; magicolor 2350 Reference Guide on for a variety of platforms, drivers, and the Documentation CD-ROM applications. Readme on the Software Utilities Linux PPDs These PPDs can be CD-ROM used with third-party Linux print filters that use PPDs. Software Utilities CD-ROM 9 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Utilities Utilities Use/Benefit Installation Instructions Readme on the Software Utilities CD-ROM Status Monitor This Windows utility provides information on the status of print jobs for and alerts you if the printer is not Windows functioning correctly. It works with printers connected via TCP/IP or USB. This Windows utility provides an efficient Crown Print method for transporting print jobs Monitor+ for directly to a MINOLTA-QMS printer via Windows the TCP/IP protocol. MQI Download This utility provides the ability to Manager download fonts and overlays to the printer's hard disk. It also allows you to download fonts to printer memory. Pantone Tables These tables allow you to match printed colors to screen colors. Provided for use with PostScript High resolution printing (600 x 600 dpi with contone imaging). ICC/ICM These color profiles provide support for Profiles host-based color management systems including Microsoft ICM 2 for Windows, Apple ColorSync, CorelDRAW, K ...