® ® EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500  The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS, magicolor 330, Crown, CrownAdmin, CrownCopy, CrownNet, the QMS logo, and the Crown seal are registered trademarks of QMS, Inc., and ColorDepth, CrownView, ImageServer, Multi-Res, PS Executive Series, QCOLOR, and QFORM are trademarks of QMS, Inc. PostScript is a trademark of Adobe Systems Incorporated for a page description language and may be registered in certain jurisdictions. Throughout this manual, "PostScript Level 2" is used to refer to a set of capabilities defined by Adobe Systems for its PostScript Level 2 page description language. These capabilities, among others, are implemented in this product through a QMS-developed emulation that is compatible with Adobe's PostScript Level 2 language. Adobe, Acrobat, the Acrobat logo, Adobe PageMaker/Adobe Systems Incorporated. 3Com, 3+Open/3Com Corporation. Aldus, Aldus PageMaker, Aldus FreeHand/Aldus Corporation. Apple, AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. VINES/Banyan. Centronics/Centronics. Color Solutions, ColorBlind/Color Solutions. DEC, DECnet, LN03, LN03 Plus, VMS/Digital Equipment Corporation. PhoneNET/Farallon Computing, Inc. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM, OS/2, Token-Ring/International Business Machines Corporation. Intel/Intel Corporation. Iomega, Jaz, Zip/Iomega. FreeHand/Macromedia, Microsoft, MS-DOS/Microsoft Corporation. NEC, VR4300/NEC. Novell and NetWare/Novell, Inc. QuarkXPress/Quark, Inc. TOPS/Sun Microsystems, Inc. UNIX/UNIX Systems Laboratories. SIMM/Wang Laboratories. Ethernet/Xerox. Color Encore/Southwest Software. Colorific/ Sonnetech. PANTONE Colors generated by the QMS magicolor 330 are four-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate color. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees. PANTONE and other Pantone, Inc. trademarks are the property of Pantone, Inc. ® Pantone, Inc., 1999. All other trademarks are the property of their respective owners. ®    The digitally encoded software included with your QMS magicolor 330 Print System is Copyrighted © 1999 by QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of QMS, Inc.  This manual is Copyrighted © 1998 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of QMS, Inc. EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Introduction ..................................................................................1-2 About This Manual .......................................................................1-2 Typographic Conventions 1-4  Introduction ..................................................................................2-2 Using Media Cassettes ................................................................2-2 Avoiding Unsuitable Media 2-2 Preparing Paper 2-3 Loading the Universal Media Cassette 2-4 Using Letterhead and Memo Media from the Universal Media Cassette 2-6 Installing an Oversized or Transparency/Label Cassette 2-6 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Using the Multipurpose Tray ...................................................... 2-8 Loading Media in the Multipurpose Tray 2-8 Using Letterhead and Memo Media from the Multipurpose Tray 2-11 Using Media Other Than Paper ................................................ 2-11 Using Transparencies (OHP) 2-12 Using Envelopes in the Multipurpose Tray Using Labels 2-16 Using Postcards 2-17 Toner Cartridge Life 2-18 Toner Cartridge Storage 2-18 2-14 Using Toner Cartridges ............................................................. 2-18 Replacing a Toner Cartridge .................................................... 2-19 Overview 2-19 Introduction .................................................................................. 3-2 High-Resolution Printing ............................................................ 3-2 How Much Memory Do You Need? Setting the Default Resolution 3-3 3-3 High-Duty Printing ....................................................................... 3-4 Cassette Chaining ....................................................................... 3-5 Enabling/Disabling Cassette Chaining 3-5 Collating Output ......................................................................... 3-6 Enabling/Disabling Collation 3-7 Working with Chunk Collation 3-7 Improving Collation Performance 3-8 2-Sided Printing ........................................................................... 3-9 Printing on Standard and Custom Media Sizes ...................... 3-10 Working with Status Pages ..................................................... 3-11 Identifying a Status Page Type 3-11 Printing a Status Page 3-13  EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Cancelling/Ending Print Jobs ...................................................3-13 Cancelling a Print Job 3-13 Cancelling all Print Jobs 3-14 Ending a Print Job 3-14 Introduction ..................................................................................4-2 Color Management and Control 4-2 QMS QCOLOR Technology .........................................................4-2 QMS QCOLOR Automatic Color Correction 4-3 Color Matching with PostScript Level 2 4-6 Host-Based Color Matching 4-7 PANTONE® Color Matching Tables 4-8 Color Calibration 4-9 Colorific 4-10 QMS ColorDepth Screening Technology 4-10 Printer Drivers ............................................................................4-11 Accessing Color Matching for Windows 95/98 4-11 Accessing Color Matching for Microsoft Windows NT 4.0 4-15 Accessing Color Matching for Microsoft Windows 3.1 4-17 Accessing Color Matching for Macintosh 4-19 Downloading Custom Profiles ..................................................4-24 Introduction ..................................................................................5-2 Handling the Printer .....................................................................5-2 Cleaning the Printer .....................................................................5-3 Guidelines for Cleaning Inside the Printer 5-4 Cleaning the Paper Exit Rollers 5-4 Cleaning the OPC Drum Cartridge 5-5 Cleaning the Outside of The Printer 5-7 Maintenance Schedule ................................................................5-9 Replacing the Fuser Oil Roller .................................................5-10 Storage 5-13  EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Replacing the OPC Drum Cartridge ........................................ 5-14 Replacing the Waste Toner Box .............................................. 5-16 !" Introduction .................................................................................. 6-2 Setting up the Printer Web Page ................................................ 6-2 Assigning a Printer Name 6-3 Setting Up Your Browser Software 6-3 Printer Home Page ...................................................................... 6-8 Home 6-10 Operator Control 6-10 General Settings 6-12 Printer Jobs 6-21 Consumable Status 6-22 Accounting 6-24 Statistics 6-25 System Support Page 6-27 QMS, Inc. Page 6-30 Online Help Page 6-31 # $ %& Introduction .................................................................................. 7-2 Automatic Jam Recovery ............................................................ 7-2 Preventing Media Jams .............................................................. 7-2 Understanding the Media Path ................................................... 7-3 Understanding Media Jam Status Messages ............................ 7-4 Removing Media Jams ................................................................ 7-4 Clearing Media Jams 7-5 Registration Jams 7-6 Fuser Jams 7-10 Exit Jams 7-11  EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 ' (") "& Introduction ..................................................................................8-3 Status and Service Messages .....................................................8-3 Status Messages 8-3 Service Messages 8-13 Color Matching Method Errors .................................................8-14 HP-GL Error Codes and PCL Error Codes ...............................8-18 Testing PC-Printer Communication ........................................8-19 Creating the Test File 8-19 Sending the Test File 8-19 Testing Macintosh-Printer Communication .............................8-23 Testing Macintosh Communication 8-23 Printer Problem Checklist ........................................................8-24 OPC Drum Problems ..................................................................8-27 Control Panel Problems ............................................................8-28 Data Indicator Stays Lit 8-28 No Advanced Status Page 8-28 No Startup Page 8-28 Paper Jam Message Stays On 8-29 Printer Resets 8-29 PostScript Errors 8-29 Windows Driver Problems .........................................................8-30 Printer Description Files 8-30 CrownNet Problems ...................................................................8-30 Output Problems ........................................................................8-31 1200x1200 dpi Printing Unavailable 8-31 Blank Pages 8-32 Not All Pages Print 8-32 Kanji Option Kit Problems .........................................................8-32 Can't Download Kanji Fonts 8-32 Can't Access Kanji Fonts 8-33 Can't Access the Kanji File Through Your Application 8-34  EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 Print Quality Problems ............................................................. 8-34 Image Defects 8-35 General 8-35 Specific Print Quality Problems 8-36 Media Transport Problems ....................................................... 8-43 Unusual Sounds ........................................................................ 8-44 Placing a Service Call .............................................................. 8-44 * +, ) Introduction .................................................................................. 9-2 Important Repackaging Information 9-2 What's Involved? 9-2 Turn off the Power and Remove All Cables .............................. 9-3 Remove the Media ....................................................................... 9-3 Remove the Media Trays ............................................................ 9-4 Remove the Toner Cartridges ................................................... 9-6 Reset the Antirotation Spacer ................................................... 9-6 Change the Waste Toner Box .................................................... 9-7 Prepare the Fuser Unit ............................................................... 9-7 Remove the Large-Capacity Input Feeder (LCIF) ..................... 9-9 Repack the Printer ..................................................................... 9-10 -$.&. Sources of Support .....................................................................A-2 Your QMS Vendor A-2 Your Application Vendor A-2 Q-FAX A-2 Internet A-3 QMS Customer Response Center (CRC) A-4 QMS World-wide Offices .............................................................A-5  EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 / 0 $ Introduction ................................................................................. B-2 Menu Chart Conventions ............................................................ B-2 Administration Menu .................................................................. B-3 Administration/Communications/Resident NIC/CrownNet Menu B-4 Installation Menu ......................................................................... B-9 1  EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500  () ) 2 2 2 "About This Manual" on page 1-2 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500   This manual provides information on installing co ...