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User manual MINOLTA MAGICOLOR 330
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User guide MINOLTA MAGICOLOR 330
Detailed instructions for use are in the User's Guide.
® ®
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The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS, magicolor 330, Crown, CrownAdmin, CrownCopy, CrownNet, the QMS logo, and the Crown seal are registered trademarks of QMS, Inc., and ColorDepth, CrownView, ImageServer, Multi-Res, PS Executive Series, QCOLOR, and QFORM are trademarks of QMS, Inc. PostScript is a trademark of Adobe Systems Incorporated for a page description language and may be registered in certain jurisdictions. Throughout this manual, "PostScript Level 2" is used to refer to a set of capabilities defined by Adobe Systems for its PostScript Level 2 page description language. These capabilities, among others, are implemented in this product through a QMS-developed emulation that is compatible with Adobe's PostScript Level 2 language. Adobe, Acrobat, the Acrobat logo, Adobe PageMaker/Adobe Systems Incorporated. 3Com, 3+Open/3Com Corporation. Aldus, Aldus PageMaker, Aldus FreeHand/Aldus Corporation. Apple, AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. VINES/Banyan. Centronics/Centronics. Color Solutions, ColorBlind/Color Solutions. DEC, DECnet, LN03, LN03 Plus, VMS/Digital Equipment Corporation. PhoneNET/Farallon Computing, Inc. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM, OS/2, Token-Ring/International Business Machines Corporation. Intel/Intel Corporation. Iomega, Jaz, Zip/Iomega. FreeHand/Macromedia, Microsoft, MS-DOS/Microsoft Corporation. NEC, VR4300/NEC. Novell and NetWare/Novell, Inc. QuarkXPress/Quark, Inc. TOPS/Sun Microsystems, Inc. UNIX/UNIX Systems Laboratories. SIMM/Wang Laboratories. Ethernet/Xerox. Color Encore/Southwest Software. Colorific/ Sonnetech. PANTONE Colors generated by the QMS magicolor 330 are four-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate color. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees. PANTONE and other Pantone, Inc. trademarks are the property of Pantone, Inc. ® Pantone, Inc., 1999. All other trademarks are the property of their respective owners.
®
The digitally encoded software included with your QMS magicolor 330 Print System is Copyrighted © 1999 by QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of QMS, Inc.
This manual is Copyrighted © 1998 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of QMS, Inc.
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Introduction ..................................................................................1-2 About This Manual .......................................................................1-2
Typographic Conventions 1-4
Introduction ..................................................................................2-2 Using Media Cassettes ................................................................2-2
Avoiding Unsuitable Media 2-2 Preparing Paper 2-3 Loading the Universal Media Cassette 2-4 Using Letterhead and Memo Media from the Universal Media Cassette 2-6 Installing an Oversized or Transparency/Label Cassette 2-6
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Using the Multipurpose Tray ...................................................... 2-8
Loading Media in the Multipurpose Tray 2-8 Using Letterhead and Memo Media from the Multipurpose Tray 2-11
Using Media Other Than Paper ................................................ 2-11
Using Transparencies (OHP) 2-12 Using Envelopes in the Multipurpose Tray Using Labels 2-16 Using Postcards 2-17 Toner Cartridge Life 2-18 Toner Cartridge Storage 2-18 2-14
Using Toner Cartridges ............................................................. 2-18
Replacing a Toner Cartridge .................................................... 2-19
Overview 2-19
Introduction .................................................................................. 3-2 High-Resolution Printing ............................................................ 3-2
How Much Memory Do You Need? Setting the Default Resolution 3-3 3-3
High-Duty Printing ....................................................................... 3-4 Cassette Chaining ....................................................................... 3-5
Enabling/Disabling Cassette Chaining 3-5
Collating Output ......................................................................... 3-6
Enabling/Disabling Collation 3-7 Working with Chunk Collation 3-7 Improving Collation Performance 3-8
2-Sided Printing ........................................................................... 3-9 Printing on Standard and Custom Media Sizes ...................... 3-10 Working with Status Pages ..................................................... 3-11
Identifying a Status Page Type 3-11 Printing a Status Page 3-13
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Cancelling/Ending Print Jobs ...................................................3-13
Cancelling a Print Job 3-13 Cancelling all Print Jobs 3-14 Ending a Print Job 3-14
Introduction ..................................................................................4-2
Color Management and Control 4-2
QMS QCOLOR Technology .........................................................4-2
QMS QCOLOR Automatic Color Correction 4-3 Color Matching with PostScript Level 2 4-6 Host-Based Color Matching 4-7 PANTONE® Color Matching Tables 4-8 Color Calibration 4-9 Colorific 4-10 QMS ColorDepth Screening Technology 4-10
Printer Drivers ............................................................................4-11
Accessing Color Matching for Windows 95/98 4-11 Accessing Color Matching for Microsoft Windows NT 4.0 4-15 Accessing Color Matching for Microsoft Windows 3.1 4-17 Accessing Color Matching for Macintosh 4-19
Downloading Custom Profiles ..................................................4-24
Introduction ..................................................................................5-2 Handling the Printer .....................................................................5-2 Cleaning the Printer .....................................................................5-3
Guidelines for Cleaning Inside the Printer 5-4 Cleaning the Paper Exit Rollers 5-4 Cleaning the OPC Drum Cartridge 5-5 Cleaning the Outside of The Printer 5-7
Maintenance Schedule ................................................................5-9 Replacing the Fuser Oil Roller .................................................5-10
Storage 5-13
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Replacing the OPC Drum Cartridge ........................................ 5-14 Replacing the Waste Toner Box .............................................. 5-16
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Introduction .................................................................................. 6-2 Setting up the Printer Web Page ................................................ 6-2
Assigning a Printer Name 6-3 Setting Up Your Browser Software 6-3
Printer Home Page ...................................................................... 6-8
Home 6-10 Operator Control 6-10 General Settings 6-12 Printer Jobs 6-21 Consumable Status 6-22 Accounting 6-24 Statistics 6-25 System Support Page 6-27 QMS, Inc. Page 6-30 Online Help Page 6-31
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Introduction .................................................................................. 7-2 Automatic Jam Recovery ............................................................ 7-2 Preventing Media Jams .............................................................. 7-2 Understanding the Media Path ................................................... 7-3 Understanding Media Jam Status Messages ............................ 7-4 Removing Media Jams ................................................................ 7-4
Clearing Media Jams 7-5 Registration Jams 7-6 Fuser Jams 7-10 Exit Jams 7-11
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Introduction ..................................................................................8-3 Status and Service Messages .....................................................8-3
Status Messages 8-3 Service Messages 8-13
Color Matching Method Errors .................................................8-14 HP-GL Error Codes and PCL Error Codes ...............................8-18 Testing PC-Printer Communication ........................................8-19
Creating the Test File 8-19 Sending the Test File 8-19
Testing Macintosh-Printer Communication .............................8-23
Testing Macintosh Communication 8-23
Printer Problem Checklist ........................................................8-24 OPC Drum Problems ..................................................................8-27 Control Panel Problems ............................................................8-28
Data Indicator Stays Lit 8-28 No Advanced Status Page 8-28 No Startup Page 8-28 Paper Jam Message Stays On 8-29 Printer Resets 8-29 PostScript Errors 8-29
Windows Driver Problems .........................................................8-30
Printer Description Files 8-30
CrownNet Problems ...................................................................8-30 Output Problems ........................................................................8-31
1200x1200 dpi Printing Unavailable 8-31 Blank Pages 8-32 Not All Pages Print 8-32
Kanji Option Kit Problems .........................................................8-32
Can't Download Kanji Fonts 8-32 Can't Access Kanji Fonts 8-33 Can't Access the Kanji File Through Your Application 8-34
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Print Quality Problems ............................................................. 8-34
Image Defects 8-35 General 8-35 Specific Print Quality Problems 8-36
Media Transport Problems ....................................................... 8-43 Unusual Sounds ........................................................................ 8-44 Placing a Service Call .............................................................. 8-44
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Introduction .................................................................................. 9-2
Important Repackaging Information 9-2 What's Involved? 9-2
Turn off the Power and Remove All Cables .............................. 9-3 Remove the Media ....................................................................... 9-3 Remove the Media Trays ............................................................ 9-4 Remove the Toner Cartridges ................................................... 9-6 Reset the Antirotation Spacer ................................................... 9-6 Change the Waste Toner Box .................................................... 9-7 Prepare the Fuser Unit ............................................................... 9-7 Remove the Large-Capacity Input Feeder (LCIF) ..................... 9-9 Repack the Printer ..................................................................... 9-10
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Sources of Support .....................................................................A-2
Your QMS Vendor A-2 Your Application Vendor A-2 Q-FAX A-2 Internet A-3 QMS Customer Response Center (CRC) A-4
QMS World-wide Offices .............................................................A-5
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Introduction ................................................................................. B-2 Menu Chart Conventions ............................................................ B-2 Administration Menu .................................................................. B-3
Administration/Communications/Resident NIC/CrownNet Menu B-4
Installation Menu ......................................................................... B-9
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"About This Manual" on page 1-2
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This manual provides information on installing consumables such as media and toner cartridges. You'll also find information on advanced printing features, printer care, print quality, and troubleshooting. Use this guide in conjunction with your other QMS magicolor 330 documentation.
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Introduction Everyday Operations
Provides an overview of this guide. Describes how to load paper, letterhead, oversized media, transparencies, envelopes, labels, and postcards; and how to replace the toner cartridges, fuser oil roller, OPC drum cartridge, and waste toner box. Explains how to collate output, print a
status page, cancel a print job, and Advanced Printing Features end a print job.
Color Printing Printer Care CrownView Page Printer Web
Describes how to print documents in color. Describes how to handle and clean the printer. Contains information on how to access and use the printer's web page. Explains how to locate and clear media jams.
Media Jams
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Troubleshooting Lists printer status messages, outlines printer and print quality problems and Printer Problems solutions, and describes how to place
a service call.
Repacking the Printer
Explains how to repack the printer in case you need to relocate or ship your printer after it's been installed. Provides product sales and support telephone numbers, and describes how to communicate with QMS through the Internet and Q-FAX. Provides a view of the printer's configuration menu.
QMS Customer Support
Configuration Menu
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The following typographic conventions are used in this manual: Mixed-Case Courier Text you type, and messages and information displayed on the screen Variable text you type; replace the italicized word(s) with information specific to your printer or computer Information displayed in the printer message window Variable information in text. File and utility names Press the Enter key (PC) or Return key (Macintosh) Press and hold down the Ctrl key (PC) In Adobe Acrobat PDF versions of the manual, click to play a QuickTime video clip of the procedure described in the text. » Note: Notes contain tips, extra information, or important information that deserves emphasis or reiteration.
Mixed-Case Italic Courier
UPPERCASE COURIER
lowercase bold PostScript operators and DOS commands
lowercase italic
UPPERCASE ^
Caution: Cautions present information that you need to know to avoid equipment damage, process failure, or extreme annoyance. WARNING! Warnings indicate the possibility of personal injury if a specific procedure is not performed exactly as described in the manual. ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch beschriebene Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte.
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"Using Media Cassettes" on page 2-2 "Using the Multipurpose Tray" on page 2-8 "Using Toner Cartridges" on page 2-18 "Replacing a Toner Cartridge" on page 2-19
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This chapter covers basic printer operation, such as using universal, oversized, and transparency/label media cassettes, using the multipurpose tray, using media other than paper, using toner cartridges, and replacing a toner cartridge.
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Caution: Media with any of the following properties may cause media jams and should not be used.
Paper adhered with static electricity Too thick or too thin paper Previously printed paper Folded, creased, or torn paper Damp or wet paper Curled paper Any specially coated paper not previously recommended by QMS Treated-surface colored paper Heat-sensitive paper Carbon paper Paper with staples, clips, ribbon, or tape attached Rough-surface paper, such as textured or fiberform paper Layered or adhesive paper
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Rough envelopes or envelopes with clips Self-adhering envelopes
Note: If acidic paper is used, characters may fade; in which case, change to a neutral paper.
Sheets adhered with static electricity Label sheets with the backing sheet exposed Any media that is affected by high fusing temperature (311° F/155° C)
1 Take a stack of about 250 sheets (½ ream). Caution: Don't unwrap paper above the printer as this might cause paper particles to fall into the printer. 2 Fan paper to separate it and to help prevent static buildup that may cause double feeding.
» 3
Note: Do not fan transparencies. Take off the top and bottom sheets. Residual glue buildup on these sheets may cause media jams.
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1 Slide the media cassette open.
2
Press the metal plate until it latches.
3
Adjust the media guides. Squeeze the guide clips, move the guides to the edges of the cassette, and release the clips.
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Align the four corners of the media stack, and insert it under the fluke at the frontright side, with the printing side facing down. The media stack will cover the arrow embossed on the lowerright corner of the media tray.
Do not load more sheets than the maximum specified. » Note: Make sure the top sheet is under the fluke.
Load letterhead and memo paper printing-side down with the top of the media (the letterhead or memo information) toward the back of the cassette.
5 » Set both media guide clips. Note: If a media guide clip is pressed too tightly against the media, it may cause a media jam. Check that the left media guide clip is inserted into the proper hole in the scale. » Note: Be sure the paper corners are not bent upwards by the guides.
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Note: Automatic media-size detection cannot be assured if the left guide clip is even slightly out of position. If this occurs, slide the media guide clip momentarily to the left edge, then reposition it according to the scale.
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Push the media cassette firmly into the printer.
Formatting
Format the information to be printed on the letterhead/memo media within your application. Try printing your data on a plain sheet of paper first to check placement. Source Universal media cassette Capacity Up to 250 sheets, depending on the thickness of the media
Input
Output Type Notes
Face-down tray Refer to the specifications in chapter 2, "Print Media," in the Reference manual.
Check your application documentation for other information
about printing on letterhead and memo media.
Load letterhead and memo paper printing-side down with
the top of the media (the letterhead or memo information) toward the back of the cassette.
The optional oversized media cassette has a capacity of up to 250 sheets of oversized media (13 inches [330 mm] width x 18 inches [457 mm] length). The optional transparency/label media cassette has a capacity of up to 100 transparencies (depending on the thickness) or 100 label sheets.
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Note: The optional oversized and transparency/label cassettes can be installed only in the standard upper cassette slot. These cassettes do not function in the optional large-capacity input feeder. 1 Pull the universal media cassette out as far as it will go.
2
Grasp the media cassette with both hands and pull outward while lifting up at the front.
3 Holding the oversized or transparency/label media cassette with both hands, set it into the grooves in the media cassette holder inside the printer. Load the media face down, with the top of the page toward the back of the printer.
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# 5 Push the media cassette firmly into the printer.
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Note: Oversized media, transparencies, or labels can also be fed through the multipurpose tray.
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To avoid media jams Do not set different sizes of media in the multipurpose tray (MPT) at the same time. Do not add media to the tray before it empties.
The multipurpose tray feeds into the printer top sheet first.
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# Caution: To avoid damage, do not apply excessive force or place any object heavier than paper on the multipurpose tray. 1 If necessary, pull down the multipurpose tray.
2
When printing on larger media sizes, pull out the tray extender. Otherwise, media may fall out of the tray, or may not be fed properly.
3
Raise the media guide on the tray when not using oversized media, and lower it when using oversized media. If the media guide is lowered when you're printing on regular-size media, the printing will be offset from the proper position.
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# 4 Set the media guide to the proper positions for the media being loaded, according to the guide scales.
5
Align the four corners of the stack, then insert the stack, printing side up, into the feeding slot until it gently touches. Do not load more sheets than the maximum (Max) specified.
6
When loading paper, be careful to avoid any space between the guides and the stack, and avoid warping the paper with excessive pressure. Make sure the stack is straight.
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Note: If media is loaded improperly, the printing position will be shifted, causing incorrect printing.
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Formatting Format the information to be printed on the letterhead/memo media within your application. Try printing your data on a plain sheet of paper first to check placement. Source Multipurpose tray Capacity Up to 150 sheets, depending on the thickness of the media Output Type Note Face-up tray Refer to the specifications in chapter 2, "Print Media," in the Reference manual.
Input
Check your application documentation for other information
about printing on letterhead and memo media.
Load letterhead and memo paper printing-side up with the
top of the media (the letterhead or memo information) toward the back of the printer.
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Caution: Although the QMS magicolor 330 was designed for occasional printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as transparencies) may adversely affect print quality or reduce printer life.
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Formatting Format the information to be printed on the transparencies within your application. Try printing your data on a plain sheet of paper first to check placement. Source Transparency/label cassette Capacity Up to 100 transparencies, depending on the thickness Source Multipurpose tray Capacity Up to 75 transparencies, depending on the thickness » Note: If you have problems feeding sheets in the multipurpose tray, try loading only 5 to 10 transparencies at a time. Loading a large number of transparencies at a time may cause static buildup, thus causing feeding problems. Output Type Notes Face-up tray Refer to the specifications in chapter 2, "Print Media," in the Reference manual.
Input
Keep the media path clean. Transparencies are especially
sensitive to a dirty media path. If there are shadows on either the top or the bottom of the sheets, refer to chapter 5, "Printer Care," for instructions on how to clean the printer. are set backwards or upside down, they may jam the printer. about printing on transparencies.
Full-color transparencies have a front and back side. If they
Check your application documentation for other information
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In the Operator Control/Media/For Upper Bin menu select Transparency. In the Operator Control/Outputbin menu, select Face-Up. Insert the sheets printing side down in the media cassette. Caution: Do not fan transparencies before printing.
4
Remove each transparency from the output tray as soon as it prints. Caution: If transparencies are allowed to accumulate in the output tray, resulting static electricity may cause a media jam.
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Transparencies can also be fed from the multipurpose tray. In the Operator Control/Media/For MPT Bin menu select Transparency. In the Operator Control/Outputbin menu, select Face-Up. Insert sheets printing side up in the multipurpose tray until they lightly touch the feeding slot. Caution: Do not fan transparencies before printing.
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Caution: If full-color transparencies are set backwards or upside down, they may jam in the printer. Remove each transparency from the output tray as soon as it prints. Caution: If transparencies are allowed to accumulate in the output tray, resulting static electricity may cause a media jam.
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Formatting Your printer receives the instructions to print on envelopes from your application.
When formatting data for envelopes, leave at least a 0.16"
(4.06 mm) margin from the edges of the envelope. on printing envelopes.
See your application documentation for specific information
Input Source Multipurpose tray
Capacity Up to 20, depending on the thickness of the envelopes (select Thick Stock in all cases). Output Type Notes Face-up tray Refer to the specifications in chapter 2, "Print Media," in the Reference manual.
Use envelopes with a smooth exterior surface. Envelopes
with a rough surface may jam in the media cassette. paper--the front, back, and flap. Anything printed in these layered regions may be lost or faded. envelope.
Some parts of the envelope consist of three layers of
You can print only on the front (address) side of the
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1 2 3 4 In the Operator Control/Media/For MPT Tray select Thick Stock. In the Operator Control/Outputbin menu select Face-Up. Open the flaps. Caution: Do not seal envelopes before printing. Flex the envelope stack (including the edges) to remove any stiffness. Tape must not be present on the adhesive part of the envelope. 5 6 Place the envelopes on a flat surface, and flatten them by pressing down the corners. Adjust the multipurpose tray media guide to the width of the envelopes.
7 » Separate each envelope immediately (before it cools) after the envelope is delivered to the face-up tray. Note: Because the envelopes pass through heated rollers, the gummed area on the flaps may seal to other flaps in the tray otherwise. Using envelopes with emulsion-based glue avoids this problem.
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Formatting Input Format label data within your application. Try printing your data on a plain sheet of paper first to check placement. Source Source Output Type Notes Multipurpose tray Transparency/label cassette Capacity Up to 100 label sheets, depending on the thickness Capacity Up to 100 label sheets, depending on the thickness Face-up tray Refer to the specifications in chapter 2, "Print Media," in the Reference manual.
Avoid using labels with exposed adhesive; it may stick to
the toner cartridge or the fixing roller, causing labels to peel off and media jams to occur. on printing labels.
Check your application documentation for other information Do not use label sheets where the backing is not fully covered by the labels (the shiny backing is exposed).
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1 2 3 In the Operator Control/Media/For MPT Bin or Operator Control/Media/For Upper Bin menu, select Thick Stock. In the Operator Control/Outputbin menu, select Face-up. Load labels in the multipurpose tray label cassette » or transparency/
the same way you load paper.
Note: If your label stock has a top-of-page, place the top-of-page toward the inside of the printer.
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Caution: When you're printing on the back of a preprinted postcard, jams may occur if the postcard is even slightly bent.
Formatting Input Format postcard data within your application. Try printing your data on a plain sheet of paper first to check placement. Source Multipurpose tray Capacity Up to 50, depending on the thickness of the postcards Output Type Notes Face-up tray Refer to the specifications in chapter 2, "Print Media," in the Reference manual.
Check your application documentation for other information
on printing postcards.
We do not recommend printing on multicolored postcards.
1 In the Operator Control/ Media/For MPT Bin menu, select Thick Stock. In the Operator Control/ Outputbin menu, select Face-up. Carefully flatten the postcards by hand before loading them in the printer.
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Feed postcards short-edge first from the multipurpose tray.
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A toner cartridge contains enough toner to print the following number of letter/A4-size pages:
Color Black Yellow Magenta Cyan Rated life @ normal 5% page coverage 4,500 pages 6,000 pages 5,700 pages 6,000 pages
When toner runs low in a cartridge, x TONER LOW (where x is the toner color) displays in the message window. At this point, about 5% of the life of the cartridge remains.
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Caution: Keep toner cartridges away from disk drives and floppy disks. The magnets in the cartridge can damage stored data. Keep toner cartridges in their packaging until you're ready to install them. Store toner cartridges in a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 95° F (35° C) and the maximum storage humidity is 80% without condensation. Keep toner cartridges level during storage. Do not stand or store cartridge on their ends or turn upside down; the toner inside the cartridges may become caked or unequally distributed. Keep toner cartridges away from salty air environments and corrosive gases such as aerosols.
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Your printer uses four toner cartridges: yellow, magenta, cyan, and black. » Note: The toner is nontoxic. However, if you get any toner on your hands or clothes, wash it off promptly with cool water. Don't use a used/half empty toner cartridge; the "gas gauge" in the control panel message window and in CrownView will not reset properly. To replace a toner cartridge 1 Open the printer's front cover. If the empty toner cartridge is the color showing, skip to step 4. If the toner cartridge you want to replace is not the one showing, go to step 2. 2 Press and release the antirotation switch upward to unlock the toner knob. Note: Remember to release the switch, or the toner cartridges will rotate too far.
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3
Turn the knob as far as it will go clockwise to move to the next position. Continue doing steps 2 and 3 until the color to be replaced is showing.
4
Rotate the toner cartridge counterclockwise until the "" mark on the cartridge is aligned with the printer's Unlock position.
5
Remove and discard the empty toner cartridge.
6 7
Caution: Dispose of old toner cartridges in accordance with local regulations. Do not burn them. Remove the new toner cartridge from its box. Distribute the toner in the cartridge. Holding the cartridge with both hands, gently rock it from sideto-side seven or eight times.
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8
Hold the cartridge so the arrow is at the top.
Caution: Each toner cartridge has a color-coded end that corresponds to a colored cartridge slot. Always install the toner cartridge in the slot with an end of the same color. Each cartridge is physically (as well as visually) keyed to ensure correct installation. 9 Align the toner cartridge with the cartridge guides.
10 Carefully push the cartridge into the printer until it's firmly seated.
Caution: If a toner cartridge doesn't slide in easily, don't force it. Check that you're installing the correct color toner cartridge into the correct slot. 11 Rotate the toner cartridge clockwise until the "" mark on the cartridge is aligned with the Lock position on the printer.
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