User manual MINOLTA MAGICOLOR 3300

magicolor 3300 User's Guide ® 1800712-001A Trademarks The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTAQMS logo, Crown, CrownNet, and magicolor. Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this guide may also be trademarks or registered trademarks of their respective owner s. Proprietary Statement The digitally encoded software included with your printer is Copyrighted © 2003 by MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of MINOLTA-QMS, Inc. Copyright Notice This guide is Copyrighted © 2003 by MINOLTA-QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of MINOLTA-QMS, Inc. Notice MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, MINOLTAQMS, Inc. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this guide. MINOLTA-QMS, Inc. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated . Registering the Printer Mail (Americas only)--Fill out and send in the registration card enclosed in your shipment. Internet--Go to www.minolta-qms.com/register and follow the instructions given there. Software Utilities CD-ROM--Follow the instructions on the CD-ROM. Contents 1 Software Installation Software Utilities CD-ROM ................................................................. 2 Automatic System Software Update 2 Drivers and Utilities 2 Installing Printer Drivers and Utilities, Windows Environments ........... 5 Installing Printer Drivers and Utilities, Macintosh Environments ......... 5 Some Notes to Consider 5 Macintosh OS 9--PPDs and Utilities Installation 6 Macintosh OS X--PPDs and Utilities Installation 9 UNIX, NDPS, NetWare .................................................................... 11 Linux ................................................................................................. 11 2 Using Media Introduction ....................................................................................... 14 Media Storage and Handling ............................................................ 15 General Notes about Media 18 Media Trays 18 Media Sizes and Print Area .............................................................. 19 Page Margins 20 Contents Image Alignment 21 Output Tray 21 Media ................................................................................................ 21 Plain Paper 22 Special Note about Custom (and Oversized) Media 25 Thick Stock 25 Envelopes 26 Glossy Media 27 Label Stock 27 Postcards (Japanese size) 28 Transparencies (Uncoated Only) 29 Loading Media .................................................................................. 31 Preparing the Media 31 Loading and Printing Media 31 Using Media Other Than Plain Paper 36 System Memory (RAM) Requirements ............................................. 41 Basic Functionality 41 Maximum Performance 41 Duplexing .......................................................................................... 41 3 Color Printing Introduction ....................................................................................... 46 Color Registration ............................................................................. 46 PRISMLASERTM Technology ............................................................ 49 Color Management and Control ........................................................ 49 MINOLTA-QMS QCOLOR Technology ............................................. 49 Further Information 52 4 Replacing Consumables Introduction ...................................................................................... 52 Consumable Life Expectancie s......................................................... 52 Starter Toner Cartridges 54 Replacement Toner Cartridges 54 Transfer Unit 55 Imaging Unit 56 Fuser Unit and Media Feed Roller(s) 56 Replacing a Toner Cartridge ............................................................ 57 Replacing the Transfer Unit .............................................................. 61 Replacing the Imaging Unit .............................................................. 63 Replacing the Fuser Unit ................................................................... 67 ii Contents 5 Maintaining the Printer Introduction ....................................................................................... 74 Handling the Printer .......................................................................... 74 Cleaning the Printer .......................................................................... 75 6 Troubleshooting Introduction ....................................................................................... 82 Printing a Status Page ........................................................................ 82 Direct PDF File Printing .................................................................... 82 Adjusting Memory Clients for PDF Printing 82 Printing Preformatted Files Using CrownView 83 Troubleshooting PDF Direct Printing from CrownView 83 Preventing Media Jams .................................................................... 84 Automatic Jam Recovery .................................................................... 85 Understanding the Media Path ......................................................... 85 Understanding Media Jam Status Messages ................................... 86 Clearing Media Jams ....................................................................... 86 Media Jam Duplex 87 Media Jam Feed 88 Media Jam Fuser 92 Media Jam Registration and Mismatch Jams 94 Solving Problems .............................................................................. 96 General Problems 96 Media Jams and Media Transport Problems 98 Other Problems 101 Printing Quality 107 Status, Error, and Service Messages ............................................. 113 Status and Error Messages 113 Service Messages 122 HP-GL Error Codes and PCL Error Codes 123 PostScript Errors 124 Additional Assistance ...................................................................... 124 7 Installing Accessories Introduction ..................................................................................... 126 Antistatic Protection ....................................................................... 127 BuzzBox (Americas Only) ............................................................... 128 What's in the Kit? 128 Installing BuzzBox 128 Using the BuzzBox 129 Dual In-Line Memory Modules (DIMMs) ........................................ 129 Contents iii Basic Functionality 131 Maximum Performance 131 Installation 131 Duplex Kit (Americas Only) ............................................................. 134 Emulations, Fonts, and Other Software .......................................... 134 Emulations 134 Fonts, Forms, and Signatures 136 High-capacity Input Feeder (HCIF) ................................................ 138 What's in the Kit? 138 Installation 139 Internal IDE Hard Disk .................................................................... 143 What's in the Kit? 143 Installation 143 Media Trays ................................................................................... 145 SC-215 Color Convenience Copier ................................................. 145 Time-of-Day Clock ......................................................................... 145 Installation 145 Tray Cover .......................................................................................... 147 Installation 147 A Technical Specifications Requirements .................................................................................. 150 Space Requirements 150 Location Requirements 150 Power Requirements 152 ENERGY STAR Complianc e153 Engine and Controller Specifications .............................................. 154 Print Speed 154 Engine 155 Controller 156 Electrical 157 Physical 159 Consumable Life Expectancies ...................................................... 159 Starter Toner Cartridges 159 Replacement Toner Cartridges 160 Transfer Unit 161 Imaging Unit 161 Fuser Unit and Media Feed Roller(s) 161 IPP .................................................................................................. 162 Document Option Commands ......................................................... 163 Header/Trailer Page Commands 164 HP-GL Emulation Commands 164 iv Contents HP PCL 5e Emulation Commands 164 Lineprinter Emulation Commands 165 Document Formatting 165 Job and Subjob Boundary Commands 165 PJL Command ................................................................................ 166 Menus ............................................................................................. 166 Configuration Chart Conventions 166 Security Menu 166 Operator Control Menu 167 Administration Menu 168 Administration/Communications/Resident NIC/CrownNet Menu . 169 TCP/IP Menu .................................................................................. 173 Regulatory Compliance ................................................................... 174 FCC Compliance Statement 174 Canadian Users Notice 175 CE Marking (Declation of Conformity) 175 Laser Safety 175 International Notices 176 Warranty Considerations ................................................................... 176 Index Contents v Software Installation 1 Software Utilities CD-ROM If you followed all the steps in the Installation Guide that came with your printer, then the printer is properly set up, connected to your computer, plugged in, turned on, and ready to receive the system software, drivers, and utilities on the Software Utilities CD-ROM. Put the CD-ROM in your computer's CD-ROM drive and the MINOLTA-QMS AutoInstaller begins the installation process. Automatic System Software Update The AutoInstaller locates the file containing the system software on the Software Utilities CD-ROM and, if it is a newer version than the one that is currently on the printer, automatically downloads it to the printer. Attention Operator intervention is required to prevent the system software update. If you attempt to download a previous version of system software, an error page prints stating "Low Release Level." This prevents an older version of system software from being downloaded over a newer version. The system software update aborts without operator intervention if the system software on the CD-ROM is the same as, or older than, the one currently installed on the printer controller. If you are installing new system software, you may have to wait up to 10 minutes for the update. Do not interrupt the process. Drivers and Utilities The printer driver and additional software on the Software Utilities CD-ROM can be installed on PC, Macintosh, and other computers using any of the following: Windows Me Windows 98 Windows 95 (B minimum) Windows XP Windows 2000 Windows NT4 Macintosh OS 9 (version 9.2.1 or higher) or X (version 10.1.4 or higher) UNIX/Linux NetWare (Versions 5 and 6) NDPS 2 Software Utilities CD-ROM Drivers and PPDs Manual installation instructions are provided in the readme files on the Software Utilities CD-ROM in case you need them. Drivers PostScript 2/3 Drivers Windows XP/2000 Windows Me/98 Windows NT4 PCL 6 Driver This driver gives you access to all of the printer's features, including Windows finishing and advanced layout. It also XP/2000 includes support for Arabic, Greek, and Hebrew fonts and font sets. Macintosh PPDs PostScript Printer Description (PPD) files allow you to configure options such as memory and informs the computer what options and features are available. Windows PPDs These PPD files allow you to install the printer for a variety of platforms, drivers, and applications. Linux PPDs These PPDs can be used with third-party Linux print filters that use PPDs. "Installing Printer Drivers and Utilities, Windows Environments" on page 7 Readme on the Software Utilities CD-ROM Installation Instructions These drivers give you access to all of "Installing Printer the printer's features, including Drivers and Utilities, Windows finishing and advanced layout Environments" on page 7 Use/Benefit Readme on the Software Utilities CD-ROM Readme on the Software Utilities CD-ROM Utilities Installation Instructions This Windows utility provides an efficient Readme on the Crown Print Software Utilities method for transporting print jobs Monitor + for directly to a MINOLTA-QMS printer via CD-ROM Windows the TCP/IP protocol. Readme on the MINOLTA-QMS This utility provides the ability to Software Utilities Download download fonts and overlays to the Manager printer's hard disk. It also allows you to CD-ROM download fonts to printer memory. Utilities Use/Benefit Software Utilities CD-ROM 3 Installation Instructions PANTONE These tables allow you to match printed Readme on the Tables colors to screen colors. Provided for use Software Utilities with PostScript High resolution printing CD-ROM (1200x1200 dpi). ICC/ICM These color profiles provide support for Readme on the Profiles host-based color management systems Software Utilities including Microsoft ICM 2 for Windows, CD-ROM Apple ColorSync, CorelDRAW, Kodak KCMS, Adobe Photoshop 5 and others. Readme on the Macintosh This installer automatically places all Installer needed print-related components, such Software Utilities CD-ROM as a PostScript Printer Description (PPD) file, color profiles, screen fonts, and registration information, in the correct locations on your system and allows you to use your printer with Macintosh OS 9 (version 9.2.1 or higher) or X (version 10.1.4 or higher). PageScope This utility, designed with administrators Readme on the Software Utilities Net Care in mind, is a powerful tool, allowing CD-ROM centralized management of network printers. It is available for Windows and UNIX platforms. Refer to the PageScope Net Care Manual in PDF format on the Documentation CD-ROM. UNIX Host UNIX Host Software, compatible with a Readme on the Software variety of UNIX platforms, allows for the Software Utilities CD-ROM customization of UNIX-based queues and filters for the specific features of the Crown printer. MINOLTA-QMS The NetWare interface allows NetWare Readme on the NDPS Gateway users to manage printers from a central Software Utilities CD-ROM location. PageScope This utility provides basic configuration Readme on the Software Utilities Network Setup functions for network printers using CD-ROM Utility TCP/IP and IPX protocols. Utilities Use/Benefit 4 Software Utilities CD-ROM Installing Printer Drivers and Utilities, Windows Environments Arabic and Hebrew versions of the drivers and utilities must be installed manually. For manual installation instructions refer to the readme file on the Software Utilities CD-ROM. 1 2 3 4 5 6 Insert the Software Utilities CD-ROM in your CD-ROM drive. If the CD-ROM does not start automatically, double-click setup.exe in the root directory. In the first window, click Next. In the next window, click Printer Setup. Choose the method by which the PC and printer are connected. Follow the instructions on the screen. On the Printer Options screen, use the check boxes to print a test page, make the new printer your default, set printer properties and printing preferences, or update printer firmware (also called printer system software). Be sure the check the Update Printer Firmware box. It's very important to update the printer firmware the first time you install the printer. 7 8 On the last screen, choose Finish. This returns you to the Main Menu screen, where you can register your printer, review driver or utility documentation, or purchase supplies online. When you are finished, exit from the Installer. When the system software installation is complete, remove the CD-ROM from your CD-ROM drive and store it in a safe place. Installing Printer Drivers and Utilities, Macintosh Environments Some Notes to Consider In the following sections, we assume that you are installing the software for the first time. The current version of Macintosh OS X has limited support for PPD (PostScript Printer Description) files. Although MINOLTA-QMS printers can be used with Macintosh OS X, not all advanced printing features are available. Advanced printing features are still available under Macintosh OS 9. Installing Printer Drivers and Utilities, Windows 5 You can connect to your printer by A USB cable A crossover Ethernet cable Ethernet patch cables and an Ethernet hub Macintosh--PPDs MINOLTA-QMS developed a PostScript Printer Description (PPD) file for the magicolor 3300. This PPD works with the Macintosh Operating System's PostScript printer driver (LaserWriter) to provide support for the features on the magicolor 3300, such as print resolution and media sizes. Macintosh OS 9--PPDs and Utilities Installation OS 9 Step 1. Software Installation a Insert the Software Utilities CD-ROM in your Macintosh's CD-ROM drive. If this screen does not appear, double-click the MINOLTA-QMS CD-ROM icon on your Macintosh desktop. b Double-click the Install icon. c Follow the instructions on the screen to install the magicolor 3300 PPD and utilities. d After the PPD and utilities installation is complete, choose Quit. e When the system software installation is complete, remove the CD-ROM from your CD-ROM drive and store it in a safe place. OS 9 Step 2. Creating a Desktop Printer USB Connection a Plug one end of the USB cable into the Macintosh and the other into the printer's USB port. 6 Installing Printer Drivers and Utilities, Macintosh b Locate the Desktop Printer Utility. If you cannot locate it on your Macintosh hard disk, it can be found on your Macintosh's system CD-ROM. c Double-click the Desktop Printer Utility icon to open the application. The first window prompts you to select the type of desktop printer you would like to create. d Select Printer (USB), and select OK. e Choose the Change button in the PostScript Printer Description section. In the resulting window, select the magicolor 3300 PPD, and choose Select. f Choose the Change button in the USB Printer Selection section. In the resulting window, select the magicolor 3300, and click OK. EtherTalk Connection a You can connect via Ethernet in either of two ways: Plug one end of a crossover Ethernet cable into the Macintosh and the other into the printer's Ethernet port. Use Ethernet patch cables and an Ethernet hub. Plug one end of each patch cable into the hub, then plug the other end of one into the Macintosh and the other end of the second into the printer's Ethernet port. b Open the Chooser and select LaserWriter. c When your printer boots up, it finds a default zone. If your network has more than one zone and you want to use a different zone, use the Interface/Ethernet/Ethertalk/Name and Zone menus on the printer control panel to specify the new zone. The Name and Zone menus allow you to identify 1 zone with a name up to 32 characters long. (Up to 16 characters can be entered in each of the two menus). You cannot use these two menus to identify two zones. Trailing spaces are not considered part of the zone name. All standard printable ASCII characters are valid except the @ and ' symbols. The names are case sensitive. d Choose Create and then Set-Up. LPR Connection a You can connect via Ethernet in either of two ways: Plug one end of a crossover Ethernet cable into the Macintosh and the other into the printer's Ethernet port. Installing Printer Drivers and Utilities, Macintosh 7 Use Ethernet patch cables and an Ethernet hub. Plug one end of each patch cable into the hub, then plug the other end of one into the Macintosh and the other end of the second into the printer's Ethernet port. b Locate the Desktop Printer Utility. If you cannot locate it on your Macintosh hard disk, it can be found on your Macintosh's system CD-ROM. c Select Printer (LPR), and select OK. d Type in the IP Address and use the same address for the Queue name. Click OK. e Choose Create. f Name the printer with the IP Address or a descriptive name. OS 9 Step 3. System Software a Insert the Software Utilities CD-ROM in your Macintosh's CD-ROM drive. b If this screen does not appear, double-click the MINOLTA-QMS CD-ROM icon on your Macintosh desktop. c Double-click the Resources icon. d Double-click the System_Code folder, and then locate the system software file (system.ps where system is the filename). e Drag the system.ps icon and drop it on the magicolor 3300 printer icon on your desktop to perform the system software upgrade. Note: If your printer's system software version is later than the version on the CD-ROM that you are downloading, an error page will print on the printer. In this case, go to step f. You do not need to upgrade the printer's system software. f When the system software installation is complete, remove the CD-ROM from your CD-ROM drive and store it in a safe place. 8 Installing Printer Drivers and Utilities, Macintosh Macintosh OS X--PPDs and Utilities Installation OS X Step 1. Software Installation--Automatic a Insert the Software Utilities CD-ROM in your Macintosh's CD-ROM drive. If this screen does not appear, double-click the MINOLTA-QMS CD-ROM icon on your Macintosh desktop. b Double-click the Install icon. The installer uses the path Hard Disk Name/Library/Printers/PPDs/Contents/ Resources/ for PPDs and the path: Hard Disk Name/Library/Fonts/ for fonts. c Follow the instructions on the screen to install the magicolor 3300 PPD and utilities. d After the PPD and utilities installation is complete, choose Quit. OS X Step 2. Creating a Printer Queue a Connect the printer to the computer using a USB or Ethernet connection. For USB, plug one end of the USB cable into the PC and the other into the matching printer port. For Ethernet, you can connect in either of two ways: Plug one end of a crossover Ethernet cable into the Macintosh and the other into the printer's Ethernet port. Use Ethernet patch cables and an Ethernet hub. Plug one end of each patch cable into the hub, then plug the other end of one into the Macintosh and the other end of the second into the printer's Ethernet port. b Locate and double-click the Print Center utility to open it. c In the Printer List window, choose Add Printer. Installing Printer Drivers and Utilities, Macintosh 9 d In the resulting window, select from USB, AppleTalk, or LPR to match your printer connection. USB--The magicolor 3300 appears in the window. AppleTalk (for Ethernet connection)--Select the zone and scroll through printer choices. The magicolor 3300 appears in the choice list. LPR--Enter the IP Address. If the "Use Default Queue on Server" box is checked, click it to unselect it. Type in the IP Address again for the Queue name. e Choose the Printer Model popup menu to select the magicolor 3300 PPD, and choose Other. f Browse to Library/Printers/PPDs/Contents/Resources/en.lproj. The first two letters of the folder name are an abbreviation for the language. If you prefer another language instead of English, you can pick a different .lproj folder. g Select the magicolor 3300 PPD. Click Choose and then click Add. The Printer List opens again. h Double-click on the printer you just created to open the Print Queue window. OS X Step 3. System Software a If it's not already there, insert the Software Utilities CD-ROM in your Macintosh's CD-ROM drive. b Double-click the CD-ROM icon to display its contents. Note: Unlike Macintosh OS 9, it is not necessary to install the magicolor 3300 PPD and utilities before upgrading the printer system software in Macintosh OS X. c Double-click the Resources icon. d Double-click the System_Code folder, and then locate the system software file (system.ps where system is the filename). e Drag the system.ps icon and drop it into the Print Queue window you opened in Step 2, Letter H. This performs the system software upgrade. f When the system software installation is complete, remove the CD-ROM from your CD-ROM drive and store it in a safe place. 10 Installing Printer Drivers and Utilities, Macintosh UNIX, NDPS, NetWare For UNIX and NDPS installation, refer to the readme files on the Software Utilities CD-ROM. For NetWare installation, check the Answer Base at www.minolta-qms.com. Linux For Linux PPD and PDQ installation, refer to the readme files on the Software Utilities CD-ROM. This readme includes basic information about PDQ, XPDQ, CUPS, and XPP connections and instructions for installing them. UNIX, NDPS, NetWare 11 Using Media 2 Introduction This chapter provides information on handling, selecting, and storing media. Getting Started "How do I take care of media?" "What should I watch out for when handling media?" "What sizes of media can I use?" "What Is the imageable (printable) area" "What is the difference between a nonprintable and nonguaranteed area?" Print Quality "Why have different print qualities?" "Which print quality is the best?" "How do I select the print quality?" Media Types "What are the media types supported?" page 25 "What is the difference between `glossy plain' paper and `coated page 26 stock'?" "How do I select the media type?" Other Information "How do I prepare and load the media?" "How do I manually duplex?" "How do I autoduplex?" "Where can I order MINOLTA-QMS-approved media or get more information?" page 33 page 44 page 44 page 45 page 26 page 24 page 24 page 26 page 17 page 19 page 21 page 22 page 22 Attention Using unsupported media such as ink jet paper or coated color transparencies will result in damaging the printer and voiding your warranty. 14 Introduction Media Storage and Handling How do I take care of media? Keep media on a flat, level surface in its original wrapper until it is time to load it. If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place. When storing media, avoid Moisture, excess humidity Keep media between 30% to 65% relative humidity. Toner does not adhere well to paper where it has become wet. On the other hand, media that has been stored for a long time without staying in its packaging may dry up too much and also cause jamming. Direct sunlight Excess heat (up to 86° F/30° C) Dust Leaning media against other objects or placed in an upright position Before purchasing a large quantity or special media, do a trial printing with the same media and check print quality. What should I watch out for when handling media? Attention Do not use the media types listed below. These could cause poor print quality, media jams, or damage to the printer. Do not use media that is Coated with a processed surface (such as carbon paper, digitally gloss-coated media, heat-sensitive paper, heat-pressure paper, heat-press transfer paper); colored paper that has been treated Special media designed specifically for inkjet printers Media that has already been printed on ­ ­ ­ ­ An inkjet printer A monochrome or color laser printer or copier A heat-transfer printer Another printer or fax machine Wet or damp Media Storage and Handling 15 Layered Adhesive Folded, creased, embossed, warped, or wrinkled Perforated, three-hole prepunched, or torn Too slick, too coarse, too textured Different in texture (roughness) on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt; too luminous Cold water transfer paper Heat sensitive or cannot withstand the fusing temperature (between 316° F/158° C and 356° F/180° C, depending on the media) Irregularly shaped (not rectangular or not cut at right angles); not uniform in size Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons Acidic Any other media that is not approved Use media that is Suitable for plain-paper laser printers, such as standard or recycled office paper What should I watch out for when loading envelopes? Do not use envelopes that have Sticky flaps Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for sealing Transparent windows Too rough of a surface Material that will melt, vaporize, offset discolor, or emit dangerous fumes Been presealed Use envelopes that are Common office envelopes with diagonal joints, sharp folds and edges, and ordinary gummed flaps Approved for laser printing Dry Printed on the front address side only 16 Media Storage and Handling What should I watch out for when loading labels? Do not use label sheets that Have labels that easily peel off Have the backing sheets that have peeled away or have exposed adhesive Labels may stick to the fuser, causing them to peel off and media jams to occur. Are precut Do not use OK to use Shiny backed paper Use label sheets that are Paper cut into labels Full page labels (uncut) Recommended for laser printers What should I watch out for when loading postcards? Do not use postcards that are Coated Warped Designed for inkjet printers Multicolored Preprinted or multicolored (may result in printer jamming) Use postcards that are Japanese Post Office standard postcards (3.9x5.8" [100x148 mm]) recommended for laser printers What should I watch out for when loading transparencies? Attention Use only the MINOLTA-QMS-approved transparencies. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved transparencies, go to www.q-shop.com. Media Storage and Handling 17 Do not use transparencies that Are coated, such as transparencies designed for most color printers Have static electricity that will cause them to stick together Use transparencies that are Monochrome, uncoated transparencies (also known as OHP film) Refer to page 31 for information about the recommended Q-Media. General Notes about Media If you're printing simplex pages, load the media printing-side down in the multipurpose tray, but printing-side up in the other trays. The top of the sheets of media should be toward the back of the printer. Often, an arrow on the media package label indicates the printing side of the media. If you can't determine which side of the media to print on, remove the media from the tray, rotate the stack 180°, turn the stack over, and then place it back in the tray. Attention Do not allow media to go above the fill limit mark inside the tray or the media may not be fed correctly. Media Trays Tray Location Printer Media Tray Sheet Capacity for Letter/A4sized Media 500 100 500 Upper (standard) tray Multipurpose High-Capacity Optional Tray (1x500) Input Feeder (1x500) High-Capacity Optional Tray 1 (2x500) Input Feeder Optional Tray 2 (2x500) (2x500) Notes 1,000 (500 sheets each) You may rename these trays for your convenience. See the CrownBooks in PDF on the Software Utilities CD-ROM for more information. 18 Media Storage and Handling Media Sizes and Print Area What sizes of media can I use? Your printer supports full-color printing on all approved media sizes. Media A4 A4 Transp. A5 B5 (ISO) B5 (JIS) Custom Paper Sizes Env #10 Env C5 Env C6 Env Chou #3 Env Chou #4 Env DL Executive Folio Japanese Postcard Kai 16 Kai 32 Legal Letter Statement * Media Size Inches 8.27x11.70 8.27x11.70 5.93x8.28 6.93x9.84 7.16x10.11 3.5 to 8.5 x 5.5 to 35.4 4.13x9.50 6.37x9.01 4.49x6.38 4.72x9.25 3.54x8.07 4.33x8.66 7.25x10.51 8.50x13.00 3.94x5.83 7.28x10.24 5.12x7.28 8.5x14.0 8.5x11.0 5.5x8.5 Millimeters 210.0x297.0 210.0x297.0 148.0x210.0 176.0x250.0 182.0x257.0 Media Type in Printer Driver* **** Transparency **** Envelope **** Input AutoSource** duplex*** U/M/H U/M/H U/M/H M U/M/H M M M M M M M M U/M/H U/M/H M M M U/M/H U/M/H U/M/H M Yes No Yes No Yes No No No No No No No No Yes Yes No Yes Yes Yes Yes No Yes 88.9 to 215.9 Plain Paper x 139.7 to 900 105.0x241.0 162.0x229.0 114.0x162.0 120.0x235.0 90.0x205.0 110.0x220.0 98.0x191.0 184.0x267.0 216.0x330.0 100.0x148.0 185.0x260.0 130.0x185.0 216.0x356.0 216.0x279.0 216.0x279.0 140.0x216.0 Envelope Envelope Envelope Envelope Envelope Envelope Envelope **** **** Postcard **** **** **** **** Transparency **** Env Monarch 3.88x7.50 Letter Transp. 8.5x11.0 The multipurpose tray media type set in the printer driver overrides the media type set in the printer's configuration menu. ** U=Upper (standard) media tray (500 sheets) M=Multipurpose media tray (100 sheets) H=High-capacity input feeder media trays (1x500 and 2x500 sheets) *** Autoduplex is available only on a magicolor 3300 DN or on a magicolor 3300 with an optional duplex kit installed. ****Choices are Plain Paper, Glossy Plain, Thick 2, or Thick 3. See "What media types are supported?" on page 25. Thick 3 can be printed only from the multipurpose tray. Media Sizes and Print Area 19 What is the imageable (printable) area Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion. This area is subject to both hardware limits (the physical media size and the margins required by the printer) and software constraints (the amount of memory available for the full-page frame buffer). The imageable (printable) area for all media sizes is the page size minus 0.157"/4 mm from all edges of the media. All media is fed in portrait (short edge first) orientation, and all media is output to the 250-sheet output tray on top of the printer. What is the difference between a nonprintable and a nonguaranteed area? There is a 0.157"/4 mm nonprintable border for all edges on all media sizes and types. Only envelopes have a nonguaranteed area. Print orientation is determined by your application. A B C A Nonprintable area 0.157"/4 mm B Nonguaranteed area* C Guaranteed area* * Varies with envelope type Page Margins Margins are set through your application. Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose. If you choose a standard format, you may lose part of your image (due to imageable area constraints). If you can custom-size your page, use those sizes given for the imageable area for optimum results. 20 Media Sizes and Print Area Image Alignment If for any reason, you need to change the image alignment, you can do so in several different ways: Adjust the margins or page size through your application (recommended method). Use the printer's control panel (Administration/Engine/Image Alignment menu). Use the PostScript translate and scale operators to reduce image size and change its placement on the page (requires PostScript programming knowledge). Output Tray The single face-down output tray has a capacity of 250 sheets of 2 0lb (75 g/m2) bond paper. It is possible to load up to 1,100 sheets of media in the printer (with an optional 1x500 HCIF installed) or 1,600 sheets of media (with an optional 2x500 HCIF installed), but don't forget the output tray has a limit. Media Try printing your data on a plain sheet of paper first to check placement. All media is fed on the short edge. Test any stock thicker than 28 lb bond (105 g/m²) to ensure that its performance is acceptable. You should test the number of sheets of thick stock a media tray can hold to ensure that its performance is acceptable. Select Single User Mode or Network Mode (job modes) to specify how media type requests are handled. For more information, refer to the CrownBooks in PDF format on the Software Utilities CD-ROM. ­ In Single User Mode, you can select the media type and size from the drivers. The driver will overwrite any settings on the printer. ­ In Network Mode, if special media is not selected in both the driver and from the printer's control panel, the printer uses plain paper settings. Select print quality to control the speed of printing, the fuser temperature, and the amount of toner gloss. Select the media type. Media 21 Why have different print qualities? The specific print quality that is best depends upon your particular needs. For example, you can control the the amount of toner gloss. Which print quality is best? Print Quality Standard Quality Resolution: Dots per Inch (dpi) 600x600 1200x1200 Speed Comment Full Full If getting your jobs printed in a timely manner is most important. If getting your jobs printed with more gloss and better quality is most important. If getting your jobs printed with more gloss and best quality is most important. Fine 1200x1200 Half How do I choose print quality? In the Windows printer driver (Features tab, Resolution [DPI] option), select Quality. You have the choice to customize the printing. For example, printing a glossy (shinier) image on plain paper is less expensive, and you don't have to load two media types in your trays. Test any stock to ensure that its performance is acceptable. 22 Media What media types are supported? Media Type Selection Plain Paper Glossy Plain (the image is glossy, not the media) Thick 2 Thick 3* Evelope* Label Stock* Postcard* Transparency N/A Not applicable * Printed from the multipurpose tray only. Cannot be manually selected; automatically selected when an envelope or postcard media size is selected; identified in the driver as Printer Default. ** Duplexing is supported only up to 28 lb (105 g/m²) bond. ** No Duplexing Weight Supported*** Yes 16­28 lb bond (60­105 g/m²) 105­162 g/m² 163­216 g/m² N/A N/A N/A N/A ** Duplexing is available only on a magicolor 3300 DN or on a magicolor 3300 EN with an optional duplex kit installed. Media 23 What is the difference between "glossy plain" paper and "coated stock"? The "Glossy Plain" media type refers to the amount of gloss the toner has when it is on the page. The image is glossy, not the media. Coated stock is media that has a coating (shiny or otherwise) which may not withstand the fusing temperature (between 316° F/158° C and 356° F/ 180° C, depending on the media). Coated stock cannot be printed on the magicolor 3300. Since it may be difficult to tell whether media has a coating, check with www.minolta-qms.com/support (click on Answer Base) for currently approved media. Attention Using unsupported media will result in damaging the printer and voiding your warranty. How do I select the media type? In the Windows printer driver (Paper tab, Media Type option), select Plain Paper. Plain Paper Media Type Plain paper Glossy plain Input Tray Upper Multipurpose High-capacity input feeder (optional trays) Upper: 500 sheets* of 20 lb bond (75g/m²) paper; capacity for other weights varies accordingly. Multipurpose: 100 sheets of 20 lb bond (75 g/m²) paper; capacity for other weights varies accordingly. High-capacity input feeder (each tray): 500 sheets* of 20 lb bond (75 g/m²) paper; capacity for other weights varies accordingly. Face up Capacity Orientation Upper or optional tray Multipur- Face down pose tray 24 Media Approved Media Weight Duplexing Warning Notes Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. 16­28 lb bond (60­105 g/m²) Supported up to 28 lb bond (105 g/m²). Using unsupported media such as ink jet paper will result in damaging the printer and voiding your warranty. *For A5-size media, load up to 350 sheets only. Printing a glossy (shinier) image on plain paper (Glossy Plain media type) is less expensive. Special Note about Custom (and Oversized) Media When printing on media that is longer than 14"/355.6 mm, use the multipurpose tray extender and support the media with your hands underneath while it feeds through the multipurpose tray. Input Tray Capacity Orientation Weight Print Mode to Select Duplexing Notes Face down Varies Plain Paper Not supported Width: 3.5"/88.9 mm up to 8.5"/215.9 mm Length: 5.5"/139.7 mm up to 35.4"/900 mm On media that is longer than 14"/355.6 mm, the printer pauses for a calibration after every page. Multipurpose tray only Up to 50 sheets, depending on the thickness of the media Thick Stock Media Type Thick 2 Thick 3 Input Tray Capacity Thick 2--all input sources Thick 3--multipurpose tray only Up to 50 sheets, depending on the thickness of the media Media 25 Orientation Upper or optional tray Face up Multipur- Face down pose tray Approved Media Weight Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. Thick 2 Thick 3 Duplexing 100­159 g/m² 160­216 g/m² Thick 2 up to 105 g/m² is supported. Thick 2 over 105 g/m² and Thick 3 are not supported. Notes Test all thick stock to ensure acceptable performance. 43 lb (163 g/m²) bond is also referred to as 90 lb index stock. Test any stock such as rigid cardboard (maximum 216 g/m2) to ensure that the image does not shift. Do not mix thick stock with any other media in the media trays, as this will cause printer jamming. Do not duplex envelopes and postcards. Envelopes Media Type Envelope (Cannot be manually selected; automatically selected when an envelope media size is selected; identified in the driver as Printer Default.) Input Tray Capacity Orientation Face down Approved Media Duplexing Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. Not supported Multipurpose tray only Up to 100, depending on the thickness of the envelopes 26 Media Glossy Media Glossy Stock Media Type Approved Media Duplexing Notes Glossy Plain Paper--see "Plain Paper" on page 26. Thick 2 or Thick 3--see "Thick Stock" on page 27. Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. Not supported over 28 lb (105 g/m²) See "What is the difference between "glossy plain" paper and "coated stock"?" on page 26. Glossy Toner For all media types, in the print quality option on the Features Tab in the printer driver, Quality has more toner gloss than Standard, and Fine has more toner gloss than Quality. Label Stock Media Type Input Label stock Tray Capacity Orientation Approved Media Duplexing Face down Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. Not supported Multipurpose tray only Up to 50 sheets, depending on the thickness of the labels Media 27 Notes Format label data within your application. Try printing your data on a plain sheet of paper first to check placement. Avoid using labels with exposed adhesive; it may stick to the fuser, causing labels to peel off and media jams to occur. Adhesive label stock is supported only in letter or A4 sheets. A label consists of a face sheet (the printing surface), adhesive, and a carrier sheet -- -- The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface. You can print continuously with label paper. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous print and print one sheet at a time. Check your application documentation for other information on printing labels. Postcards (Japanese size) Media Type Postcard (Cannot be manually selected; automatically selected when a postcard media size is selected; identified in the driver as Printer Default.) Input Tray Capacity Orientation Face down Approved Media Duplexing Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. Not supported Multipurpose tray only Up to 100 sheets, depending on the thickness of the postcards 28 Media Notes Use only Japanese Post Office standard postcards (3.9"x5.8" [100x148 mm]) recommended for laser printers. If the postcard is warped, press on the warped area to flatten it before putting it in the multipurpose tray. Using preprinted multicolored postcards may result in printer jamming. Transparencies (Uncoated Only) Media Type Transparency Input Tray Capacity Orientation Upper or optional tray All input sources Up to 100 sheets, depending on the thickness of the transparencies Face up Multipur- Face down pose tray Approved Media Use uncoated transparencies (also known as OHP film). We recommend Q-Media Transparency Media for the magicolor 3300 series (letter and A4 sizes only) Only media recommended for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. (Often, you can't tell by looking at an unprinted transparency or by looking at the outside of the package which transparencies are acceptable.) To order approved transparencies, go to www.q-shop.com. Media Size Duplexing Warning Only letter and A4 sized transparencies are supported. Not supported Using unsupported transparency media such as coated color transparencies will result in damaging the printer and voiding your warranty. Media 29 Notes Use uncoated transparencies. You may print colored text and/or images on monochrome transparencies. Remove transparency media as soon as possible from the output tray to avoid builtup static. Do not handle transparencies too much. Do not fan large quantities of transparencies before loading. If you touch the face of transparencies with your bare hands, print quality may be affected. You can print continuously with transparencies. However, this could affect the media feed, depending on the media quality, static buildup, and printing environment. If you have problems loading a large number of transparencies at a time, try loading only 1­10 sheets. For the 500-sheet media trays, try loading about 100 pages of plain paper first in the tray to give more height to the transparency stack to reach the feed rollers. 30 Media Loading Media Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. How do I prepare and load the media? Preparing the Media Don't unwrap the paper above the printer, as this might cause paper particles to fall into the printer. Don't fan large quantities of transparency media. 1 2 Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 500 sheets at a time, fan the stack to prevent static buildup in the paper before inserting it in a tray. Loading and Printing Media Refilling an Upper or Optional Media Tray The illustrations show a standard upper media tray; however, instructions are the same for a high-capacity input feeder media tray. Attention Except for transparencies, do not mix media of different sizes, types, or weights in the same tray, as this will cause printer jamming. Loading Media 31 1 Slide open the media tray until it stops. 2 3 Using two hands, lift it slightly to remove it from the printer and place it on a flat surface. Remove any media remaining in the tray. 4 If necessary, adjust the two side media guides and the end media guide to the proper positions. Attention The end media guide must be in direct alignment with the media size mark in the bottom of the media tray. If the guide is not in the proper hole, automatic paper size detection will not work. 32 Loading Media 5 To set the tray for A5 paper, use the provided A5 spacer. a Lift the A5 spacer from its storage place in the media tray. b Gently lift the end media guide to position the guide in the proper media size hole. A5 c Insert the spacer into its slot and load the A5 media. Make sure that both the end media guide and A5 spacer have clicked into place. A5 d To return to other approved media sizes, remove the A5 spacer from the slot. and then replace it in the tray. 1 2 A5 A5 6 Load the media (plain or glossy) face-up with its top toward the back of the printer. Often, an arrow on the media package label indicates the printing-side of the media. If you can't remember which side of the media to print on, remove the media from the tray, rotate the stack 180°, turn the stack over, and then place it back in the tray. A fill limit mark is provided on the inside of the tray. The upper and optional media trays hold 500 sheets of 20 lb bond (75 g/m²) paper. Loading Media 33 7 If you have removed media from the tray, stack it with the new media, even the edges, then reload it. Attention Readjust the media guides after inserting the media. Improperly adjusted guides may cause poor print quality, media jams, or printer damage. The paper should fit easily between the guides. Make sure the paper corners are not bent. Do not overfill the tray. 8 Slide the media tray back into the printer. Check the gauge to make sure the tray is registering the loaded media. Use this gauge to determine when the tray needs to be refilled. 34 Loading Media Refilling a Multipurpose Media Tray 1 2 Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 100 sheets at a time, fan the stack to prevent static buildup in the paper before inserting it in a tray. Don't fan large quantities of transparency media. Open the multipurpose tray. Do not place heavy objects on the multipurpose tray. 3 Adjust the media guides to the width of the media. The tray extender supports long media. Attention Make sure the media fits easily between the guides. Improperly adjusted guides may cause poor print quality, media jams, or printer damage. Make sure the guides are snug enough to keep the media straight, but not so tight that it buckles. Loading Media 35 4 Place the media into the multipurpose tray with the printing-side up. Using Media Other Than Plain Paper Attention For information about media recommended for your printer, go to www.minolta-qms.com/support, then click on the Answer Base. Attention Although your printer was designed for occasional printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life. How do I load and print envelopes? Envelope printing is supported only from the multipurpose tray. 1 2 In the printer driver (Paper tab, Media Type option), select Envelope. Select the size of envelope, either a Press the MP Size and select it, or key and scroll to the required envelope size b On the control panel, press the Menu key and select Operator Control/Multipurpose Sz, and scroll to the required envelope size, and select it. 4 5 6 Place the envelopes on a flat surface, and flatten them by pressing down the corners. Flex the envelope stack (including the edges) to remove any stiffness. Correct any bent corners, and then tap the envelopes on a flat surface to align them. 36 Loading Media 7 Open the multipurpose tray and adjust the media guides to the length and width of the envelopes. Attention Improperly adjusted guides may cause poor print quality, media jams, or printer damage. 8 Fold the flaps. Make sure the adhesive is dry. 9 Place the envelope stack into the multipurpose tray with the printingside down. Print envelopes on the front address side only. Some parts of the envelope consist of three layers of paper--the front, back, and flap. Anything printed in these layered regions may be lost or faded. Check your application documentation to determine if the flap should be placed on the left or on the right. You can also print a single envelope to check the orientation before printing multiple copies. 10 11 Recheck the media guides to make sure they are adjusted to the width of the envelopes. Print the envelopes. Loading Media 37 12 Open the flap of each envelope immediately (before it cools) after the envelope is delivered to the output tray. Because the envelopes pass through heated rollers, the gummed area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem. How do I load and print glossy stock? Refer to "Loading and Printing Media" on page 33. How do I load and print labels? Label printing is supported only from the multipurpose tray in letter or A4 media sizes. 1 2 In the printer driver (Paper tab, Media Type option), select Label Stock. Select the size of label. a Press the MP Size and select it, or key and scroll to the required label size b On the control panel, press the Menu key and select Operator Control/Multipurpose Sz. Scroll to the required label size and select it. 4 5 6 Load the label media face down in the multipurpose tray. Adjust the media guides to the width of the label media. Print the labels. How do I load and print postcards? Postcard printing is only supported from the multipurpose tray. 1 2 In the printer driver (Paper tab, Media Type option), select Postcard. Select postcard. a Press the MP Size key and scroll to Postcard and select it, or b On the control panel, press the Menu key and select Operator Control/Multipurpose Sz. Scroll to Postcard and select it. 4 Place the postcards on a flat surface, and flatten the corners by pressing down them. 38 Loading Media 5 6 7 Load the postcard media printing-side down in the multipurpose tray. Adjust the media guides to the width of the postcards. Print the postcards. How do I load and print thick stock? Attention Do not mix thick stock with any other media in the same tray, as this will cause printer jamming. Most thick stock printing is supported from any inputbin. However, media type "Thick 3" can be printed only from the multipurpose tray. 1 2 3 4 5 In the printer driver (Paper tab, Media Type option), select Thick 2 (105­ 162 g/m 2). Remove any media in the media tray. Load the new media. Slide the media tray back into the printer. Print the thick stock. How do I load and print transparencies? Attention Use only transparency media approved for this printer. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. 1 2 In the printer driver (Paper tab, Media Type option), select Transparency and (Paper tab, Paper Size option), select either Letter or A4. Select the size of transparency in one of the following ways: Multipurpose Tray--Press the MP Size required transparency size and select it, or key and scroll to the Loading Media 39 All input trays--On the control panel, press the Menu key and select Operator Control/Multipurpose Sz. Scroll to the required transparency size and select it. Do not fan transparencies. Fanning transparencies will build up static electricity. 3 Load the media tray. Upper and Optional Trays Put media face side down in the upper or optional trays. Multipurpose Tray--Open the multipurpose tray, adjust the media guides to the width of the transparencies, and then place the transparencies into the tray with the printing side up. O HP Attention