User manual MITSUBISHI AURA

This guide describes the operation of the Trium dual band GSM/GPRS telephones Aura - Mystral - Odyssey Edition 1, 2002. © Mitsubishi Electric Telecom Europe, 2002 Whilst every effort has been made to ensure the accuracy of the instructions contained in this guide, Mitsubishi Electric reserves the right to make improvements and changes to the product described in this guide and/or to the guide itself, without prior notice. English SAR THIS AURA, MYSTRAL OR ODYSSEY PHONE MEETS THE EU REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Before a phone model is available for sale to the public, compliance with the European R&TTE directive (1999/5/CE) must be shown. This directive includes as one essential requirement the protection of the health and the safety for the user and any other person. Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the limits for exposure to radiofrequency (RF) energy recommended by The Council of the European Union1 . These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines were developed by independent scientific organisations through periodic and thorough evaluation of scientific studies. The limits include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for mobile phones (CENELEC standard EN 50360: 2000) employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit2 recommended by The Council of the European Union is 2.0 W/kg. Tests for SAR have been conducted using standard operating positions (with reference to CENELEC standard EN 50361: 2000) with the phone transmitting at its highest certified power level in all tested frequency bands3. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a base station antenna, the lower the power output. The highest SAR value for this Trium Aura, Mystral or Odyssey model when tested for compliance against the standard was 1.120 W/kg. While there may be differences between the SAR levels of various phones and at various positions, they all meet the EU requirements for RF exposure. There are a number of independent sources of information available to users including: Royal Society of Canada: www.rsc.ca The International Commission on Non-Ionizing Radiation Protection (ICNIRP): www.icnirp.de The US Food and Drug Administration: www.fda.gov/cdrh/ocd/mobilphone.html The World Health Organization: www.who.int/emf Mitsubishi Electric belongs to the MMF, an international association of radio equipment manufacturers. The MMF produces information such as this in accordance with its purpose of developing and presenting industry positions to independent research organisations, government and other research bodies. Mobile Manufacturers Forum Diamant Building, 80 Blvd. A. Reyers B-1030 Brussels Belgium www.mmfai.org 1. 2. European recommendation 1999/519/CE The SAR limit for mobile phones used by the public is 2.0 watts/kilogram (W/kg) averaged over ten grams of tissue. The limit incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements The maximum level of GSM emitted power is 250mW at 900 MHz and 125 mW at 1800 MHz according to the GSM standard. 3. 2 Aura, Mystral and Odyssey at a glance (key shape varies slightly depending on model) ANTENNA EARPIECE PROGRAMMABLE SOFTKEYS Display above key indicates function GRAPHIC DISPLAY See next page. CURSOR KEY See next page ON/OFF, END KEY See next page CALL/SEND KEY See next page CHANGEABLE FRONT COVER (except Mystral) See page 59 ALPHANUMERIC KEYS , , . Press to enter numbers, characters and punctuation , hold down to call voice mail to , hold down for speed dialling CHANGEABLE BATTERY COVER (at the back of the phone) See page 12 , hold down to enter + prefix, 'P' (pause) or '_' (wildcard) , hold down to lock keypad. To unlock, press Unlock then MICROPHONE HEADSET, ACCESSORIES AND AC/DC CHARGER SOCKET 3 Using the keys to follow the actions described in this guide To help you quickly understand your way around this manual we have used symbols and expressions that are present on the keys and in the display. LEFT SOFTKEY. The function of the softkey appears in the graphic display above the key. CALL/SEND key. Press to make/answer a call. In stand-by, press to display the last dialled numbers you dialled. RIGHT SOFTKEY. END key. Hold down to turn the phone on/off. Press to end a call or return to stand-by. UP ARROW on the cursor key. Press to scroll up menus (while in the menu). In stand-by, press to access the volume control. DOWN ARROW on the cursor key. Press to scroll down menus (while in the menu). In stand-by, press to access the alert mode (ring, silent, vibrate, etc.) RIGHT ARROW on the cursor key. Press to access the main menu or select a menu option. LEFT ARROW on the round cursor key. Press to access the phone book or return to the previous display. Function Softkey with the corresponding function name. For example, Internet means press the softkey under the word Internet. Words in this format are the words in the display. means use and on the cursor key to scroll to the required item in the menu and validate by pressing . For example, "select Phone Book" means scroll to the menu item Phone Book and validate by pressing . means press the corresponding key. Press means press the SEND key. Messages Select Press Graphic display The display shows icons, alphabet characters, numbers, menu list and instructions to the user. Use the above keys to navigate to the phone book, Internet/WAPTM and the menu. The rest of this guide gives the procedures to access these functions. Icons in the display are described on page 5. 4 Understanding the icons Icons in the display have the following meaning: SIM memory in use Phone memory in use. When you enter a name and address you can choose the icon you want to go with it. Roaming. Displayed when the phone is logged on to a network different from its home network. Short message service (SMS). Displayed when you have one or more messages to read. It flashes when the SMS message bank is full and cannot store new messages. Delete one or more old messages to make space. The availability of this feature is network dependent. Voice mail. Displayed when you have a voice mail message to read. The availability of this feature is network dependent. Call diverting. Indicates whether incoming calls are permanently being diverted. The availability of this feature is network dependent. Battery level indicator. Permanently displayed to indicate the current charge level of the battery. Three levels are shown. low, medium, full. It flashes when the battery is almost empty. Arrow keys. Displayed during menu operation to indicate that more items in the menu can be displayed if or are pressed. Line 2. Indicates the second line is in use. The availability of this feature is network dependent. Unanswered call. Displayed when an incoming call is unanswered. Signal strength level. It indicates the strength of the received signal. The more bars the stronger the signal. If no network is available the display remains blank. Keypad lock. Indicates whether keypad lock is on or off. Alarm clock icon. Vibrator alert icon. Ring tone off. All tones are off. Mute icon. Tegic edit mode icon. WAPTM 'live' connection icon. WAPTM 'live' connection in security mode icon. GPRS attached in idle mode icon WAPTM GPRS connection icon. WAPTM GPRS connection in security mode icon. Auto-switch function activated icon. 5 Introduction Thank you for purchasing the Trium Aura, Mystral or Odyssey dual band mobile telephone. The mobile telephone described in this guide is approved for use on all GSM 900/1800 and GPRS networks. Services and display messages may be different. This depends on your operator's implementation. As with all types of radio transceivers this mobile telephone emits electromagnetic waves and conforms to international regulations when it is used under normal conditions and in accordance with the safety and warning messages given below and on page 13. General safety It is important to follow any special regulations regarding the use of radio equipment, due to the possibility of radio frequency, RF, interference. Please follow the safety advice given below. More safety information is described on page 13. Switch off phone and remove the battery when in an aircraft. The use of mobile telephones in an aircraft may endanger the operation of the aircraft, disrupt the cellular mobile phone network and is illegal. Failure to observe this instruction may lead to suspension or denial of mobile telephone services to the offender, or legal action, or both. Respect national regulations on the use of mobile telephones in vehicles. Do not use a handheld phone while driving. If you don't have a hands free car kit, stop and park your vehicle safely before using your phone. Switch off phone when at any refuelling point or near inflammable material. Switch off phone in hospitals and any other place where medical equipment may be in use. Respect restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting operations are in progress. There may be a hazard associated with the operation of phones close to inadequately protected personal medical devices such as hearing aids and pacemakers. Consult your doctor or the manufacturers of the medical device to determine if it is adequately protected. Operation of phone close to other electronic equipment may also cause interference if the equipment is inadequately protected. Observe any warning signs and manufacturers recommendations. Avoid prolonged contact between the antenna and your skin when the phone is switched on. This apparatus is intended for use only when supplied with power from AC/DC adaptor chargers (FZ14130070, FZ14130060, FZ14130050, FZ14130080, FZ14130090 or FZ14130100) and the vehicle kit (FZ14180040). Use of any other charger or adaptor will invalidate any approval given to this apparatus and may be dangerous. 6 Table of contents 1. Getting started........... 8 Preparing to make your first call ............................. 8 Making your first call ........ 9 Battery ............................ 11 4. The menu .................. 22 Access to the menus ........ 22 Menu map ....................... 22 Entering text .................... 22 Network services .............. 25 Phone book...................... 25 Messages (SMS) ............... 29 Calls & Times .................... 33 Settings - customising your phone ...................... 36 Using the office tools ....... 51 Games.............................. 53 Currency-converter........... 53 Internet/Wireless Application Protocol (WAPTM) ........... 54 GSM man machine interface codes................. 57 2. Safety information .. 13 Vehicle safety .................. Emergency calls............... Care and maintenance .... AC/DC adaptor chargers .. Battery use ...................... Your responsibility........... Security codes ................. Disposing of waste packaging ....................... 13 13 13 14 14 15 15 15 3. Using your phone..... 16 Standby display ............... Important icons............... Dialling from memory ..... Last dialled numbers ....... Speed dialling ................. Silent and vibrate alert modes ..................... Hands free features ......... Muting ............................ Volume adjustment......... Sending DTMF tones ....... Pause feature .................. Holding and retrieving a call................................ Call waiting, swapping and multi-party conference calls............... 16 16 17 17 18 18 18 18 19 19 19 20 5. Accessories ............... 58 Using the headset ............ 58 Changing the front cover (for Aura and Odyssey only)................................. 59 6. Appendix................... 60 Glossary ........................... 60 Trouble shooting.............. 62 Error messages................. 63 Guarantee ........................ 66 7. Declaration of compliance ...................... 67 20 7 Getting started In order to become familiar with the phone quickly, follow these simple steps. Preparing to make your first call Inserting the SIM card Unpack the phone and insert the SIM card into the holder, as shown below, with the gold contacts facing down. Fitting the battery Connect the battery as shown below. Placing the battery cover Place the battery cover as shown below. 8 Making your first call If there is not enough charge in the battery to power the phone follow the instructions for battery charging on page 11. Turning on the phone 1 2 3 Press and hold down for two seconds. If this is the first time you have used the phone or you removed and replaced the battery, the phone prompts you for the date and time. If you inserted the SIM card incorrectly, the error message Check SIM! appears. Remove the cover and battery and make sure the SIM is inserted with the gold contacts facing down. If the mobile is locked, Code: appears. Enter the 4 digit phonelock code and press OK . The default is 4 zeros, e.g. 0000. If your SIM is PIN protected, Enter PIN: appears. Enter the PIN code and press OK . An animated screen icon appears, then the stand-by display. See page 41 to change your PIN and lock codes! Stand-by display From the stand-by display: Press... to... enter phone menu. directly access to numbers stored in phone books. access volume control. access alert tones. access the last dialled numbers list. stop the dialling or end a call. enter numbers in the display (see also "Speed dialling", page 18). See page 44 to set the time and date. Making a call The phone can only make and receive calls when it is switched on, unlocked (see page 16), has a valid SIM card inserted and has GSM/GPRS* network service coverage. If the phone cannot find a valid network the display remains blank. 1 Enter the desired telephone number using the numeric keys ( ). You can enter a maximum of 46 digits. Correct any mistakes by pressing Clear . Hold down this key or press to clear the whole display. 2 To dial (send) the number press . * The availability of GPRS depends on your mobile phone model and on your subscription 9 Getting started The phone rings and the call connects like a normal telephone. A call timer appears. You can prefix international calls with 00 or +. To enter the + symbol before a number press and hold down . You can also get the following messages if the call does not connect or you use the second line: Your phone if the... displays... Busy called party is engaged. Not allowed number dialled is not authorised by the FDN list (see (fixed dialling) page 28). call is made using the second line (see page 36). If the dialled number matches one stored in the phone book then the name of the called person appears in the display. Receiving a call The phone rings (or vibrates, see page 37 to set) when it receives a call. See page 38 to set the incoming ring tone. See page 39 to set the backlight. Answering the call Press . If the ring tone volume is set to zero (off) or if the phone has been set to 'Vibrate' mode, no audible sound is heard. No ring Pressing No ring stops the sound of the ring tone, which allows you to, for example, go out of a room before pressing . Service number presentation If you have the service number presentation your phone displays the following information. Your phone displays... if the number is... Unknown number, then Call1 unavailable. when connected the caller's number available but not in phone books. Withheld number, then Call1 withheld. when connected If you have a second line, appears if the call has been received on your line 2 number (see page 20 for details). Rejecting the call To reject, or return a busy signal to the caller: Press . Ending a call Press 10 . The call timer stops and disappears. Turning off the phone Press and hold down The mobile turns off. . Battery Low battery warning When the battery power falls to its lowest level the message Low Battery! appears and a low battery warning tone sounds. If you are on a call, terminate the call and turn off the phone by pressing and holding down . Recharge the battery as shown below or swap it for a charged one. Do not turn off the phone by removing the battery, data can be lost. Charging the battery To ensure a long life for your battery, re-charge it only when the Low Battery! warning appears and the 'low battery' tone is heard. Connect the charger to the phone as shown. While inserting the plug in the phone AC/DC connector make sure the Trium logo ( ) appears on top. Plug the charger into the wall socket and turn on the mains. The battery starts to charge. The phone can be used while charging but this increases the charging time. Charging indicators when the mobile is off During charging Charging... appears. When charging is finished, Battery full appears. It is normal for the battery to get warm during charging. Charging indicators when the mobile is on During charging the icon flashes 1-2-3 bars continuously. When charging completes the battery indicator shows three solid bars. 11 Getting started Waiting a few seconds or pressing the Exit softkey returns the phone to the stand-by display. The phone stores the caller's number, if available, in the received calls log (see page 33). Disconnecting the charger At the end of charging, disconnect the charger from the phone (see below), switch off and remove the plug from the mains. Typical charging times using the AC/DC adaptors (FZ14130070, FZ14130060, FZ14130050, FZ14130080, FZ14130090 or FZ14130100) Battery type Standard battery (FZ14130130) Typical charging time 2 hours 10 minutes Removing the battery Remove the battery as shown below. 12 Safety information Vehicle safety · Respect national regulations on the use of mobile telephones in vehicles. · Road safety always comes first! Always give your full attention to driving. · Do not use a hand-held phone while driving. If you do not have a `hands free' car kit, stop and park your vehicle safely before using your phone. · If equipped with a correctly installed vehicle kit allowing `hands free' operation and you need to make or receive a call, ensure that it is done sensibly and safely. Use pre-programmed numbers where possible and keep calls short and routine. · If incorrectly installed in a vehicle the operation of mobile telephones can interfere with the correct operation of the vehicle electronics, such as ABS antilock brakes or air bags. To avoid such problems ensure that only qualified personnel carry out the installation. Verification of the protection and operation of the vehicle electronics should form part of the installation. If in doubt consult the manufacturer. · Do not place the phone on the passenger seat or where it could break loose during sudden breaking or a collision. Always use the holder. · The use of an alert device to operate a vehicle's lights or horn on public roads is not permitted. Emergency calls In Europe, provided the phone has GSM service, emergency calls can be made using the European standard emergency number, 112, even if you do not have a SIM in the phone. Emergency calls can even be made if the phone is PIN or electronically locked or call barred. In some countries local emergency numbers can still be used for emergency purposes but the phone may have to contain a valid SIM card. When making an emergency call remember to give all the necessary information as accurately as possible. The phone may be the only means of communication at the scene of an emergency therefore do not cut off the call until told to do so. Mobile phones rely on wireless and landline networks which cannot be guaranteed in all conditions. Therefore you should never rely solely on wireless phones for essential emergency communications. Care and maintenance This mobile telephone is the product of advanced engineering, design and craftsmanship and should be treated with care. The suggestions below can help you to enjoy this product for many years. · Do not expose the phone to any extreme environment where the temperature or humidity is high. · Do not expose or store in cold temperatures. When the phone warms up after switch on, to its normal temperature, moisture can form inside which can damage the electrical parts. · Do not attempt to disassemble the phone. There are no user serviceable parts inside. · Do not expose the phone to water, rain or spilt beverages. It is not waterproof. 13 Safety information · Do not abuse this phone by dropping, knocking or violent shaking. Rough handling can damage it. · Do not clean the phone with strong chemicals or solvents. Wipe it only with a soft, slightly dampened cloth. · Do not place the telephone alongside computer discs, credit or travel cards or other magnetic media. The information contained on discs or cards may be affected by the phone. · Do not connect incompatible products. The use of third party equipment or accessories, not made or authorised by Mitsubishi Electric, invalidates the warranty of your phone and can be a safety risk. · Do not remove the labels. The numbers on it are important for service and other related purposes. · Do contact an authorised service centre in the unlikely event of a fault. AC/DC adaptor chargers Battery use This apparatus is intended for use only when supplied with power from AC/DC adaptor chargers (FZ14130070, FZ14130060, FZ14130050, FZ14130080, FZ14130090 or FZ14130100). Use of any other charger or adaptors will invalidate any approval given to this apparatus and may be dangerous. You can charge a battery hundreds of times but gradually it wears out. When the operating time (stand-by and talk time) is noticeably shorter than normal it is time to buy a new battery. · Do not leave batteries connected to a charger longer than necessary. Overcharging shortens battery life. · Disconnect battery chargers from the power source when not in use. · Do not expose batteries to high temperatures or humidity. · Do not dispose of the batteries in fire. They can explode. · Avoid putting the batteries into contact with metal objects which can short circuit the battery terminals (e.g. keys, paper clips, coins, chains etc.). · Do not drop or subject the batteries to strong physical shocks. · Do not try to disassemble any of the battery packs. · Use only the recommended battery chargers (see page 6). · If the battery terminals become soiled, clean them with a soft cloth. · It is normal for batteries to become warm during charging. · Old batteries must be returned to the place of sale or to a place where used batteries are properly disposed of. Do not dispose of old batteries together with household waste. Battery disposal In compliance with European environmental protection directives, used batteries must be returned to the place of sale, where they are collected free of charge. Don't throw away your batteries in your household waste. 14 Your responsibility Safety information 15 This GSM mobile telephone is your responsibility. Please treat it with care respecting all local regulations. It is not a toy; please keep it in a safe place at all times and out of the reach of children. Become familiar with and use the security features to block unauthorised use if your phone and/or SIM card are lost or stolen. Call your service provider immediately to prevent illegal use. When not in use lock, turn off the phone and remove the battery. Security codes The phone and SIM card are delivered to you pre-programmed with codes that protect the phone and SIM card against unauthorised use. A short description of each follows. See page 42 to change your PIN and phonelock codes. PIN and PIN2 codes (4-8 digits) All SIM cards have a PIN (Personal Identity Number). It protects the card against unauthorised use. Some SIM cards also have a PIN2 code that protects specific features such as fixed dialling numbers. Entering the wrong PIN code three times in succession disables the SIM card and the message SIM Blocked. Enter PUK: appears. To unblock the SIM you need the PUK (PIN Unblock Key) code, obtainable only from your service provider. PUK and PUK2 codes (8 digits) Obtain the PUK code from your service provider. Use it to unblock a disabled SIM card (see page 43). The PUK2 code is required to unblock the PIN2 code (see above). Call barring password (4 digits) This password is used to bar various types of calls, made or received, from the phone (see page 43). Voice mail password This password protects you against unauthorised access to your voice mail. Phonelock code (4 digits) This code is set to all zeros on delivery. You can change it. Once changed it cannot be identified by the manufacturer over the phone. Please refer to page 41 for more details. You must remember and make yourself familiar with the purpose and operation of these codes. Disposing of waste packaging The packaging used for this phone is made of recyclable materials and as such should be disposed of in accordance with your national legislation on the protection of the environment. Please take care to separate the cardboard and plastic elements and to dispose of them in the correct manner. Using your phone For turning on/off the mobile and making/receiving calls, see pages 8 to 11. Standby display Keypad lock To prevent accidental operation of the phone, turn on keypad lock. You can still answer calls by pressing . When you end a call, the keypad lock reactivates automatically. To turn keypad lock on: Press and hold down . appears. To turn keypad lock off: Press Unlock plus or press and hold . You can also use the menu: 1 Press . Select Settings. 2 3 Select Phone settings. Select Keypad lock to turn keypad lock on. Press Unlock hold . plus to turn keypad lock off or press and Internet/Wireless Application Protocol (WAPTM) Press Internet in the stand-by display to access the internet main menu to access your home page or any WAPTM portal. You can configure up to 5 WAPTM profiles and 10 bookmarks. See page 54 for more information. Press SMS in the stand-by display to access the short messages menu. You can also access it from the main menu. See page 29 for more information. The backlight is normally off. When a key is pressed the display and keypad backlight turns on for 10 seconds. If an incoming call is received the backlight turns on and remains on for 10 seconds after the call is answered. Messages (SMS) Backlight operation Important icons displays when you do not answer one or more calls. Press Read to view the callers' numbers if available and the date and time the call was received. Press to call the number. The phone stores unanswered call numbers in the unanswered calls log (see page 33 for details). · appears when you receive one or several messages. Press Read to view the message or press to speed dial your voice mail message centre (see pages 5 and 40 for more details). · appears when you receive one or several SMS messages. Press Read to view the SMS inbox message. · 16 If flashes, your inbox is full. Delete one or more old messages to make space for one or more new messages (see page 29 for more details). The display shows the number and type of messages: Press Read to select the type of message you want to read. Press Select or to view the message. When one indicator displays the date is temporarily cleared. When two or three indicators display the time and date are temporarily cleared. Dialling from memory You can dial any number stored in the SIM, or the phone memory. To do this: from the phone book 1 2 3 Press to enter the phone book list. Use or to scroll to the name required. Press . In case of a SIM memory contact or of a phone memory contact with one number assigned, the phone dials the number. In case of a phone memory contact with many numbers assigned, use or to scroll to the number required and press . The phone dials the number. See page 25. from the calls log memory list The phone stores the last 10 numbers dialled, the last 10 unanswered call numbers (if available) and the last 10 received answered numbers. 1 Press . Select Calls & Times. 2 Select Calls log. 3 Select Last dial, Unanswered or Received. 4 Use or to scroll to the number required. to dial the number. 5 Press See page 33. Last dialled numbers Quick access to the last 10 dialled numbers can also be obtained by pressing . 1 In the stand-by mode pressing displays a list of the last dialled numbers. 2 Use or to scroll to the number required. to dial the number. 3 Press The phone stores the last dialled numbers in the phone memory, not in the SIM. 17 Using your phone Speed dialling You can assign any key to any telephone number stored in the SIM. To dial such a number: Press and hold down the key ( ). The number appears and attempts to connect. By default, is always allocated to the voice mail number (see page 44). See page 40 to allocate numbers to the speed dialling keys. Silent and vibrate alert modes To avoid disturbing others you can silence the incoming ring and alert tones. Turning on 1 2 Press . Select Silent, Vibrate or Vibrate then Ring. displays when the silent alert mode feature is activated. displays when the Vibrate or Vibrate then Ring features are activated. Press . Select Ring or Vibrate & Ring. If the ring tone volume is set to 0 a warning message appears in the display. Turning off 1 2 Hands free features When you want to share your call with an audience, or you are in your car, use the "hands free" feature. Turning the hands free feature on When making a call: Press Speak.on to turn the hands free feature on during the calling process. When receiving a call: Press Speak.on to accept the incoming call. Turning the hands free feature off Press Speak.off . Muting You can mute the microphone during a call, e.g. when you want to talk to someone nearby without the person on the phone hearing. Turning the microphone off 1 2 Press Options . Select Mute and select Yes. A warning message appears in the display. also appears. Press Options . Turning the microphone on 1 18 2 Select Unmute. A warning message appears in the display. disappears. A new call restores the microphone to on. Volume adjustment To adjust the volume: 1 Use or 2 Press Exit to increase or decrease the volume and press OK . or wait 2 seconds to return to the previous display. See also page 38. Sending DTMF tones Some remote access services require DTMF tones. These tones are used by regular telephones when you dial and when you answer questions from an automated voice service. If you are in a conversation and manually entering the numbers, no extra configuration is necessary. If, however, you want to send a number stored in memory, you must set DTMF to automatic. Manually To send individual DTMF tones directly from the keypad during a conversation: Press the required keys. The tones are heard in the earpiece and sent immediately. Automatically To send a consecutive string of DTMF tones during a conversation: 1 Press Options . 2 Select Auto DTMF. 3 Enter the DTMF numbers into the display either directly using the keypad or from a number stored in the phone book (under Names ). 4 Press OK . The phone sends the tones and then shows the normal conversation display. DTMF tones cannot be sent when a call is on hold. Pause feature You can enter and store telephone numbers and a sequence of DTMF tones together as long as you separate them by a 'pause'. To enter a pause between numbers, press and hold down . The letter p appears. The phone can store several pauses together for a maximum of 20-46 characters (dependent upon the SIM and the phone memory capacity). 19 Using your phone Holding and retrieving a call To put a call on hold during a conversation: Press . To retrieve a call: Press . To make a second call when one call is on hold: 1 Enter a number in the display. Press to dial the number. to swap 2 After the second call has been established press between the two calls. 3 To end either the current call or the held call select End active or End held in the Options menu. The remaining call is automatically retrieved. to end the remaining call. 4 Press Both calls can be ended at the same time by pressing . Alternatively, use Options to display a menu of the actions described above. Scroll to the required option and press Select or (see also "Multi-party or conference calls", page 21). Call waiting, swapping and multi-party conference calls Call waiting Use call waiting, a network feature, to receive a second incoming call when already engaged in a call. This puts an existing call 'on hold' while you answer or make a second call. To turn the call waiting service on or off: 1 Press . Select Settings. Select GSM Services. 2 Select Call waiting. 3 Select Activate or Cancel. The network confirms your request. The confirmation can take several seconds. or to return to the standby display. 4 Press Exit Action when receiving a second call You hear a 'double beep' when your phone receives a second call. An animated phone icon and the telephone number (if available) also appear. To accept the second call Press . This answers the second call and puts the first call on hold. To reject the second call: Press Reject . This returns a busy signal to the second caller. To swap between the two connected calls: Press . 20