User manual MOBILE CROSSING WAYPOINT MAP LOADER

WayPoint Map Loader Users Manual You can find additional product and support information for your WayPoint at the following website: http://www.mobilecrossing.com or contact: Mobile Crossing 1230 Oakmead Parkway, Suite 304 Sunnyvale, CA 94085 (408) 850-8156 Fax (408) 738-8806 E-mail: support@mobilecrossing.com © 2005 Mobile Crossing Inc. - All rights reserved June 2005 ii Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Map Loader Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Starting the WayPoint Map Loader. . . . . . . . . . . . . . . . 3 The Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Purchase Map Activation key . . . . . . . . . . . . . . . . . . . . . . 8 Order Using the Map Loader program . . . . . . . . . . . . . 8 Order Using the Web Interface . . . . . . . . . . . . . . . . . . 11 Order Using a Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Region Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Region Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Special Regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Map Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Using a card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Making your own Map Loader card . . . . . . . . . . . . . 18 Map Loading Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Using "Choose Map" in WayPoint . . . . . . . . . . . . . . . 22 Problem Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Internet Connection Problems. . . . . . . . . . . . . . . . . . . 24 Map Activation Problems . . . . . . . . . . . . . . . . . . . . . . 24 Flash Disk repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Recovering Missing Maps. . . . . . . . . . . . . . . . . . . . . . 25 File List lost. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Other Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 iii Introduction A WayPoint unit comes with 128 Megabytes of Flash Disk space for maps. While this will not hold the entire United States, it will hold one region plus the long haul maps. The long haul maps contain major road maps of the entire country. Figure 1 shows the approximate boundaries of the regions. For detailed data see "Region Coverage" on page 15. Figure 1. Region Map The WayPoint Map Loader is a program that comes with the WayPoint PDA. It manages the map regions that are used by the navigation software and facilitates map purchases. The WayPoint Map Loader provides the following functions: · · Manage maps on either the built-in Flash Disk or a user supplied SD card. Identify which regions are owned by the user and available to be loaded on the unit. · · Show which regions are already loaded on the unit. Unload or reload any region as needed by the user. The source maps can be on a card or they can be retrieved from the Internet. Purchase maps. · Using the map loader permits the user to keep maps they are using separate from maps that they own. This improves performance of the mapping software while providing flexibility for the user. Maps that are not needed can be on a CompactFlash card, an SD card, or readily retrieved from the Internet at any time. They are compressed to save storage space and to reduce download time if they are downloaded from the Internet. Loading a region to your Flash Disk area can be done in less that 15 minutes from a Map Loader equipped CompactFlash card. WayPoint source maps are freely available as a download from the Mobile Crossing web site and from other media formats for about the cost of the media. However, to use the maps you will need a Map Activation key. This key provides the license to use the maps. It is the key that is actually purchased. 2 Map Loader Overview The intent of the Map Loader program is to provide an easy to use method to purchase new maps and manage those that you already own. Managing maps is a two step process. 1. Purchasing the Map Activation key. 2. Loading the maps onto your PDA. The purchasing step can be done entirely via the Map Loader program if your PDA has an Internet connection. If you do not have an Internet connection on your PDA you can use the Map Loader in combination with our web site, http://www.mobilecrossing.com, to purchase maps. If you don't have web access you can use the Map Loader in combination with a phone call to purchase maps. Starting the WayPoint Map Loader To start the WayPoint Map Loader follow these steps: 1. From the Start menu select Programs > Map Loader. Alternatively, inserting a Mobile Crossing Map Loader card will start this tool automatically. Figure 2. Opening Screens 3 2. Tapping Next will bring up one of four screens. Compare the screen you see with the images below to determine which step to follow. Go to Step 3 Go to Step 4 Go to Step 5 Go to Step 6 Figure 3. Screen Choices 3. You will see this screen if you forgot to install your Map Loader card and have never downloaded maps from the Internet. Follow the screen instructions to get a file list. Once you have obtained the file list you will go back to step 2. For more information see "File List lost" on page 26. 4. You will reach this step if you do not have an Internet connection and you have never activated a map before or your activation key is corrupt. If you have never activated a map please go to "Purchase Map Activation key" on page 8. Otherwise go to "Map Activation Problems" on page 24 4 Figure 4. Device Identification If you think this screen should not have appeared please check the chapter "Problem Resolution" on page 24. 5. If you have an Internet connection the authentication screen will appear briefly and then switch automatically to the main menu screen (step 6). Figure 5. Internet Authentication 5 6. The Map Loader main menu is shown in Figure 6. This is where you will decide what you want to do. 1 2 3 4 Figure 6. Main Menu If you thought you were on the Internet and do not see the authentication screen of the previous step you should tap EXIT and see "Problem Resolution" on page 24 before restarting the Map Loader. The program is fully functional without an Internet connection but some tasks can be automated if you have a connection. The Main Menu The task available from the main menu include (refer to Figure 6): · (1) View/Build Base Map - This command loads maps into the Flash Disk area on the WayPoint. It also shows which region is currently loaded and manages the map area permitting you to swap loaded regions. (2) View/Build Map Card - This command permits loading maps into the card plugged in the SD slot on the WayPoint. It also manages the maps that are loaded on the SD. · 6 · (3) Map Tools - This command is where you can go to purchase maps and perform maintenance tasks such as repairing map related data on the unit. More information on using Map Tools can be found in the chapter on "Problem Resolution" on page 24. (4) Exit - This command will shut down the map loader. The user can also use the Cancel command available at the bottom of most screens to shut down the map loader. · 7 Purchase Map Activation key You need a Map Activation key before you can load maps into your unit. The source maps themselves are not useful without the activation key. Purchasing the Map Activation key can be done three different ways. These include using the Map Loader directly, using the Mobile Crossing web site, and by phone. If you have never activated a region before the first region will be free. You will still use the appropriate process in this section to receive access to your free region. There is only one Map Activation key needed for the unit. If you own multiple maps this information is contained in the one key. If you purchase a new region you will get a new key that replaces all previous keys. The key you receive will only work on one unit. Order Using the Map Loader program If you have an internet connection the process will be simplified since the device identification code and the map activation key will be transferred automatically as needed. You will be able to do everything from within the Map Loader program. Use the process shown in "Starting the WayPoint Map Loader" on page 3 to start the program. The following steps in the Map Loader can be used to Purchase one or more regions: 8 1. Tap the Map Tools entry on the main menu to bring up the Tools menu and select Purchase Maps. The screen shown in Figure 7 will appear. Figure 7. Purchase Maps screen 2. Select one or more map regions by selecting them from the pull-down menu at the top of the screen. Tap the Add to Cart button to place the ones you want in the shopping cart. The name of this button will change to Remove from Cart. The region you selected will be added to the Select Maps. The total price of the purchase will be shown. The descriptions for each region is shown in the Region description chapter. Tip: If you tap the map regions pull-down menu twice it will remain selected. You can use the thumb wheel or cursor keys to scroll through the list. This is often easier to control that try to scroll the list with the stylus. The New Version button will appear if there is another version of the maps available. You do not need to upgrade when a new version is available but all loaded maps must be of the same version. 9 3. When you have selected the maps that you wish to purchase tap the Next entry at the bottom of the screen. This will bring up the review purchase screen shown in Figure 8. It lists all of the regions you have selected and the total price. Figure 8. Review purchase screen 4. When you are ready to complete your order tap the Purchase entry at the bottom of the screen. This will bring up the secure data entry screen shown in Figure 9. 5. Fill in all of the data on the form. Some of the data will be prefilled from your WayPoint owner information. For credit card purchases please ensure that the Cardholder's name matches the name on the card. Also ensure that the address is the billing address for the card. The E-mail address will be used to send you confirmation of the order and verification of your map activation key for your records. 6. If you are not purchasing your "free" region you will need to enter your credit card information. At the time of this writing we accept Visa, Master Card, American Express, and Discover. The Card Security Code is on the back of the card. 10 Figure 9. Secure credit card screen Note that PayPal is not supported here but can be used for Web purchases. See "Order Using the Web Interface" on page 11. 7. Tap Submit to complete the purchase. The data will be sent via a secure connection and validated. If there are any errors you will be given an error message so that you can correct the data and try again. Your map activation key will be downloaded and installed in the unit automatically once the information has been accepted. A confirmation E-mail will be sent which contains the map activation key for your records. You can return to the main menu to install your new maps or you can exit and install them any time later. Order Using the Web Interface The Web interface permits you to enter the data yourself. If you have cookies enabled on your web browser some information can be saved on your local machine so you won't have to reenter it after the first time. The steps are as follows: 11 1. Tap the Map Tools selection and tap Repair Activation key. This will bring up the device identification code. This is shown in Figure 10. Figure 10. Displaying the Device Code 2. Use your web browser to view the Mobile Crossing web site and select Purchase Map Activation Key from the Map Store menu. 3. Enter the data from your PDA screen into the screen on the web site. Click Submit and follow the on screen instructions to purchase the maps you want. The web site accepts payments from PayPal, Visa, Master Card, American Express, and Discover. 12 4. Once you have purchased your map activation key you will need to enter it into the PDA. Tap Next to bring up the activation screen. See Figure 11. Figure 11. Map Activation key 5. Enter the 25 characters from the Web display to the PDA and tap Next to check for errors. The maps you purchased are now activated. You can proceed to "Map Loading" on page 18. Tip: If you can get an Internet connection with your WayPoint but chose to buy your maps on the web for some reason, such as PayPal support, you can still use the Map Loader to enter the activation key and avoid having to enter this data manually. Start the Map Loader while online and use the Repair Activation key command to automatically enter the data. Order Using a Phone This is the least automated method. To use this method you need to start the map loader and go to the main menu page. Then follow these steps. 1. If you don't have the Device Identification code screen showing on your PDA tap the Map Tools selection from the 13 main menu and tap Repair Activation key. This will bring up the device identification code. This is shown in Figure 10. 2. Now, with your credit card or PayPal number ready, call the number and order your region. The operator will ask you exactly the same information that would be required by using the Web site method. This includes, the desired region(s), your name, address, and credit card number (unless you are ordering a free region). 3. Once you have ordered your region or regions you will need to enter the activation key into your unit. Tap Next on the Map Loader to show the activation screen as shown in Figure 11. 4. Enter the 25 characters and tap Next to check for errors. The maps you purchased are now activated. You can proceed to "Map Loading" on page 18. 14 Region Coverage The regions shown on the next few pages are available from Mobile Crossing. The WayPoint can hold one region plus long haul maps without the need for additional storage. The long haul map permits long distance routing between two regions that are otherwise not connected. It is possible to install a region on the WayPoint and another region on an SD memory expansion card. The long haul maps are recommended for routing between sets of otherwise unconnected regions. Regions generally include one or more adjacent states but may also include partial states (adjacent counties) to improve usability. Region Descriptions The standard regions include: Figure 12. Regions Blue Grass Indiana Ohio Kentucky West Virginia Cajun South Tennessee Alabama Louisiana Mississippi Central Midwest Indiana Illinois East Missouri Great Lakes MichiganLower Ohio Indiana Lone Star Texas Mid Atlantic PennsylvaniaEastern Delaware MaryLand Washington DC New JerseyWestern 15 Figure 12. Regions Mideast Ohio Pennsylvania Midwest Kansas Missouri Oklahoma Arkansas New England Maine New Hampshire Vermont Massachusetts Rhode Island Connecticut New YorkEastern North Central North Dakota South Dakota Nebraska Minnesota Iowa Pacific California Hawaii Pacific Northwest Washington Oregon Idaho Montana Wyoming Utah-North South Atlantic North Carolina South Carolina Georgia Southeast GeorgiaSouthern Florida Puerto Rico Southwest Utah Colorado New Mexico Arizona Nevada Wyoming-S Tristate New York Connecticut New Jersey 16 Figure 12. Regions Upper Great Lakes Minnesota Michigan Wisconsin Canada (see Figure 13) Special Regions There is a Long Haul region that contains major road maps for the entire United States except Alaska. Puerto Rico and Washington DC major road maps are also included. National maps include detailed maps of all the areas covered by the Long Haul region. Great Lakes region is a duplicate in that all of the states in that region are in other regions. It is provided as a convenience for the folks in that area. All other regions have at least one state that is unique to that region. There is also a region for Canada. It includes the following provinces and territories: New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Quebec, Alberta, British Columbia, Manitoba, Northwest Territories, and Saskatchewan. It also includes all of the Long Haul maps for Canada. Figure 13. Canada 17 Map Loading You can install any map set that you have previously purchased. The maps can be obtained from a CF card, an SD card or directly from the Internet. Mobile Crossing has a 1 Gigabyte CF card available with all of the US and Canada maps preloaded. You can also build your own card if you prefer. Using the Internet If you have an Internet connection on your WayPoint unit you can use this connection to download maps. Generally a broadband connection is needed to minimize the download time. You will be downloading more than 70 Megabytes of data in multiple files. No single file will be larger than 4 Megabytes. Should you lose your connection during the download this will be detected and you can recover and continue with the download. Using a card If you have a CF or SD card available containing the source map files you can use this card to install the maps you have purchased. Mobile Crossing offers a 1 Gigabyte CF card containing all of the maps. If you build your own card and accidently miss some of the files the program will detect this and offer to download them from the Internet. It is possible to mix source map files and loaded map files on the same SD card. Making your own Map Loader card This section is only for advanced users who know how to work directly with the file system on a pc. To minimize the time to build a Map Loader card you may wish to utilize a card reader. You may also need an unzipper depending on how your get your source maps. 1. The first step is to obtain a card and place a directory called WpMaps on the root of the card. All of the source maps will go in this directory. The card can be either a CF card or an SD card. 2. The second step is to obtain a set of source maps. These can be regions downloaded from the web site or obtained 18 from a CD-ROM. You may also be able to get these from a friend. If they are zipped you will need to unzip them and copy the contents into the directory created in step 1. 3. You will also need two files in this same directory. These are the FileIndex.xml and the FileIndex_short.xml. These files are in a separate zip file that should be downloaded and unzipped into the same place. These files are also located on the Flash Disk if you have ever downloaded any files from the web site and may be copied to the card. 4. Once the files are located on the card you can use it for map loading just like the one purchased from Mobile Crossing. (The one from Mobile Crossing may contain extra features such as autorun.) Note that there may be duplicate files in the various regions. They are identical and can be overwritten if you wish when making the copies. Map Loading Steps The steps to load a map are described in this section. The program itself will sense the Map Card and use it if it is available. Otherwise the program will attempt to retrieve the maps from the internet. If you have a Map Loader equipped card please insert it before beginning the process. If you will need an Internet connection, it should be established before starting Map Loader. 1. Use the process shown in "Starting the WayPoint Map Loader" on page 3 to start the program and use the Next commands to move to the Main Menu. 2. From the Main Menu select the destination for the maps. Tap Build Base Map to place the maps on your Flash Disk. Tap Build Map Card to place the maps on your SD card. Once you have selected the destination a screen will appear to 19 allow you to select the map region you wish to load. This is shown in Figure 14. Figure 14. Build Map screen 3. Use the pull down menu to select one of your available regions. All of your purchased regions will be shown, even those you may have already loaded. The loaded regions will be shown on the bottom map. In Figure 14 the screen is showing that Pacific region and the Long Haul maps are already installed while the Bluegrass region is selected. Clearly this is too large to fit in the Flash Disk area. 4. If the region you want to install is too large then you will need to remove the existing maps. Use the pull down menu to choose one of the installed regions and the button name will change to uninstall map. Tap proceed to uninstall the map. Tip: If you tap the map regions pull-down menu twice it will remain selected. You can use the thumb wheel or cursor keys to scroll through the list. When you reach the installed map the Uninstall Map button will appear. If removing maps does not solve the problem with space you will need to use the File Explorer program to remove files. When you tap to leave the File Explorer and return to this 20 page you can tap OK to reload the screen so that the free space will read correctly. 5. If the region fits you can tap Proceed to copy the maps to your Flash Disk or SD card. An example is shown in Figure 15. Figure 15. Selecting Maps to Load 6. A progress bar will appear while the region is being erased or copied. A button will appear when the task is done. Pressing this button will return to the Main Menu screen. The progress bar will be slightly different if you are downloading the maps from the Internet. There will be two bars, one for each file download progress and one for overall progress. 7. If you get an error during the download or copy process or cancel the operation you will get a message saying "Some source files are missing." If you get this error please check the error recovery section "Recovering Missing Maps" on page 25 for more information. 8. After a successful load you can exit out of the program and re-install your GPS or Bluetooth card and begin using your new maps. Or, you can load more maps. 21 Tip: Since removing one region to make room for another is a common task you can do both in one step. Simply select the one you wish to remove, select the one you wish to add and then tap Proceed. The Map Loader will do both the erase and reload in a single step. This trick will also work to load multiple regions in a singe step by selecting them all if there is room to do so. If you are removing a region that had missing files the amount of free space shown on the pie chart may be wrong since it is based on the known region size, not the actual files loaded size. It is always correct when you first enter one of the Build Map screens. Using "Choose Map" in WayPoint While the maps are now loaded on your WayPoint unit they may or may not be loaded in the WayPoint navigation program. If you removed your existing maps and loaded a full set of new maps the WayPoint application may start by showing you the Choose Map page since you will have no maps loaded that it knows about. Otherwise it will simply load the old maps it used the last time it ran and the new ones will not be seen. To select the new maps use the Choose Map command from the Tools menu. See Figure 16. Figure 16. Choose Map It may take a little time for this screen to appear as it will need to search for the files. The top entry is a pull down list. It can be set to 22 use maps only from a particular directory or from all directories on the WayPoint that contain maps. The Selection choice on the command bar will let you unselect all maps and controls the ability to select multiple maps. You will usually want more than one map displayed. You can tap as many maps as you wish and then tap ok. If you have one or two regions loaded you may just want to display all of the maps. Use the Choose Map command and then highlight one or more maps. Tap the box beside "Also open all Contiguous maps" and tap ok. This will cause WayPoint to select every map that is adjacent to another map. This can select quite a few maps. If major road maps are selected in this process it will try and load every map in the entire United States that you have on your unit. You can restrict this behavior by not using the check box or by limiting the search to one directory using the pull down at the top of the screen to select the directory you wish to use. There is a limit as to how many maps can be opened at once because of limits in the OS and performance issues. Generally do not load more than two or three regions. If you are not familiar with the county names you may wish to just load the major highway maps and then select the areas graphically. For more information see the Advanced Topics chapter in the WayPoint Navigator's Handbook. 23 Problem Resolution This section provides information on solving problems you may encounter while using the Map Loader program. Internet Connection Problems Internet Explorer on the Pocket PC can be used to verify that an Internet connection is present on the device. This connection can be established via a network card, a connection to a cell phone, a connection to a modem, or via ActiveSync. The easiest connection to establish is with ActiveSync. The ActiveSync connection presumes you have an Internet connection on the PC itself and then passes this connection to the PDA. It must be already connected before the PDA can use it. To connect via ActiveSync follow these steps: 1. On the Pocket PC check Settings > Connections > Connections > Advanced > Network Card. 2. In the top menu, ensure that the setting is 'Work'. 3. On the PC be sure that the WayPoint shows connected on the ActiveSync display. 4. In ActiveSync under Tools > Options > Rules ensure the Pass through setting is also set to 'Work'. The setting in active sync and the PDA must agree. Map Activation Problems If the unit does not permit you to install a map set that you own you have a map activation problem. To fix this problem you need to tap Map Tools and then Repair Activation key. If you have an Internet connection this will automatically fix the activation key based on the Mobile Crossing database information. Otherwise you will see the Device ID page as shown in Figure 17. You can use the data on this page via phone or the Mobile Crossing web site to retrieve your Map Activation key. Tap Next to enter the activation key. 24 Figure 17. Repairing map activation key Flash Disk repair If you are attempting to load a region on your Flash Disk area and there isn't room you may need to erase the current maps that are on the card. Generally this can be done simply by removing the current region from the area but if there are still maps remaining you can use the Map Tools > Erase Flash Disk command to clean up the map directory on your Flash Disk. This will remove the entire contents of your map directory. Map Loader will not be able to remove maps if you have them open in WayPoint. Be sure that you exit WayPoint. If a region still won't fit it means you have placed too much additional data on the Flash Disk. You will need to use the File Explorer to remove enough data so that your maps will fit. Recovering Missing Maps If the download failed to load all of the maps needed for a region you can revisit the Build Map screen to recover the missing files. The missing map files can only be recovered by downloading them from the web site. 25 If you need to recover files that are on your Map Loader prepared card you should remove the effected region and reload it. When you are offered the option to repair the region select ignore errors and then use the manual recovery method of removing the region and then reloading it. To recover the missing maps using the you will need to select the destination for the maps from the main menu. You will see the screen shown in Figure 18. Figure 18. Repairing missing files At this point you have several choices as shown in the figure. You can view missing files to see if they are ones you still need. If they are and you have an Internet connection you can tap the Download now button to retrieve them. You may also choose to postpone your decision to just ignore the error. If you choose to ignore the error and decide you need the files later you will need to re-install the full region. File List lost If you receive a message that your file list has been lost or corrupted you must fix this condition before proceeding. If you have an online connection you can download a new one from our web 26 site by tapping the Download to repair button. Otherwise you will need to install the files manually. If you have a Map Loader Card containing the source map files you can insert this card to fix this problem. Please refer to "Making your own Map Loader card" on page 18 for information on building this card if you don't want to purchase a card. Other Errors The screen error message will provide instructions on recovering from the error. If you use Settings > System > Memory > Running Programs to stop the Map Loader you may find more than one entry in the list. Be sure and stop all copies. Do not attempt to activate Map Loader from this menu. Do not run other programs while Map Loader is running. If you have to be sure and quit out of them to return to Map Loader. Switching directly to Map Loader may causes sequencing errors between screens. Be sure that WayPoint is not running when working with maps. If WayPoint has the maps open you will not be able to erase them. 27 Index A American Express 10, 12 authentication 5, 6 B Blue Grass 15 Build Base Map 6, 19 Build Map Card 6, 19 C Cajun South 15 Canada 17 Central Midwest 15 Choose Map 22 credit card 10 cursor keys 9, 20 D device identification code 12 Discover 10, 12 Download now 26 Download to repair 27 E Exit 7 F File List lost 26 Flash Disk 1 Flash Disk repair 25 G Great Lakes 15, 17 I ignore error 26 Internet Connection Problems 24 L Lone Star 15 Long Haul 17 long haul maps 1 M main menu 6 Making a Map Loader card 18 Map Activation key 2, 8 Map Activation Problems 24 map limit 23 Map Loader 1, 3, 8 Map Loading 18 Map Loading Steps 19 Map Tools 7, 9 Master Card 10, 12 Mid Atlantic 15 Mideast 16 Midwest 16 N National Maps 17 New England 16 North Central 16 O Order Using a Phone 13 Order Using the Map Loader 8 28 Order Using the Web Interface 11 Other Errors 27 P Pacific 16 Pacific Northwest 16 PayPal 12 Problem Resolution 24 Purchase Map Activation Key 12 Purchase Maps 9 Purchase Using the Map Loader 8 R Recovering Missing Maps 21, 25 Region Coverage 1 Repair Activation key 12, 24 S secure data entry 10 South Atlantic 16 Southeast 16 Southwest 16 Special Regions 17 T Tip 9, 13, 20, 22 Tristate 16 Try it later 26 U Uninstall Map 20 Upper Great Lakes 17 V view missing files 26 Visa 10, 12 29