Phone Guide ic402 by Motorola® www.nextel.com © 2007 Sprint Nextel. All rights reserved. SPRINT, the NEXTEL name and logo, "NEXTEL only from Sprint," and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A. Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.motorola.com/iden/support www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider's network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature's functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. © Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Manual number: NNTN7024C Table of Contents Welcome to Nextel From Sprint . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Your Phone's Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 1B. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Your ic402 By Motorola . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Getting Started With Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Finding Your Phone Number and Walkie-Talkie Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Basic Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . 33 2A. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . 34 Types of Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . 36 Making and Answering Nextel Walkie-Talkie Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Making and Answering Talkgroup Calls . . . . . . . . . . . . . . . . . . . . . 54 Making and Answering Nextel Direct Talk Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Using Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Keeping Track . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 2B. Controlling Your Phone's Settings . . . . . . . . . . . . . . . . 68 Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Walkie-Talkie Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 2C. Setting Your Phone's Security . . . . . . . . . . . . . . . . . . . . 87 Accessing Your Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 SIM Card Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Using Your Phone's Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Security Features for Data Services . . . . . . . . . . . . . . . . . . . . . . . . . 98 2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 99 Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Setting Your Phone's Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . 102 Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Viewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Phone Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Walkie-Talkie Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . 112 Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Contacts Entries for Walkie-Talkie Groups and Talkgroups . . 125 Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Using Your SIM Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Dialing Nextel Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 2G. Using the Phone's Calendar and Tools . . . . . . . . . . . . 134 Using Your Phone's Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Using Your Phone's Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 2H. Managing Voice Records . . . . . . . . . . . . . . . . . . . . . . . 141 Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Section 3: Service Features . . . . . . . . . . . . . . . . . . . . . . .145 3A. Service Features: The Basics . . . . . . . . . . . . . . . . . . . . . 146 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 3B. Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Data Services Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Downloading Premium Services Content . . . . . . . . . . . . . . . . . . 167 Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Data Services FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Section 4: Safety and Warranty Information . . . . . . .179 4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 180 General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Hearing Aid Compatibility With Mobile Phones . . . . . . . . . . . . 189 Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Information From the World Health Organization . . . . . . . . . . 193 Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 4B. Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . 201 Motorola Limited Warranty for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207 Welcome to Nextel From Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, just about whenever you want. You can make both wireless phone calls on the Nationwide Sprint PCS Network and Nextel Walkie-Talkie calls on the Nextel National Network from the same phone, simplifying your calling experience while expanding the number of persons you can connect to. This combination gives you more of what you need to do more of what you want. Welcome to a future full of possibility. Welcome to Nextel only from Sprint. Welcome and thank you for choosing Nextel from Sprint. i Introduction This Phone Guide introduces you to Sprint Nextel service and the features of your new phone. It's divided into four sections: Section 1: Getting Started Section 2: Using Your Phone Section 3: Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index also help you quickly locate ...