MPx220 GSM START HERE > Welcome Welcome to the world of Motorola MOTOPro devices. Your selection, the Motorola MPx220, delivers to you simplified communications, increased productivity and the control to develop a superior mobile experience whether at work, at home, on the road or at play. Earpiece Left soft key Main display Right soft key Headset jack Volume key Action button Home key Send key Power button Sync/charger port Mini SD slot 4-way navigation key Back key End key Camera button Infrared port Keypad Microphone 1 Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schamburg, IL 60196 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States) 1-800-461-4575 (Canada) www.motorola.com (United States) www.motorola.ca (Canada) MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc., under license. Microsoft, Windows, ActiveSync and Window Media are registered trademarks of Microsoft Corporation; and Windows XP and Windows Mobile are trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners. © Motorola, Inc. 2004. The information contained in Motorola's user's guides is believed to be correct at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice. The contents of Motorola's user's guides are provided "as is." Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability, or contents of this guide. Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user's authority to operate the equipment. Manual number: 6809489A67-A 2 Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 What's in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Battery Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Charging the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Turning Your Phone On/Off. . . . . . . . . . . . . . . . . . . . . . . 11 Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Answering a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Learning to Use Your Phone . . . . . . . . . . . . . . . . . . . . . . 15 Using the Internal Display. . . . . . . . . . . . . . . . . . . . . . . . 15 Using the External Display . . . . . . . . . . . . . . . . . . . . . . . 17 Using the Home Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Using the 4-Way Navigation Key. . . . . . . . . . . . . . . . . . . 19 Using the Action Button . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using the Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using the Back Button . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Using Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Entering Text and Numbers . . . . . . . . . . . . . . . . . . . . . . 22 Viewing Phone Information. . . . . . . . . . . . . . . . . . . . . . . 26 Setting Up Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . 27 Entering Owner Information . . . . . . . . . . . . . . . . . . . . . . 27 Configuring Power Management . . . . . . . . . . . . . . . . . . 28 3 Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Calling a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . 29 Making a Call with Voice Dialing . . . . . . . . . . . . . . . . . . 32 Making a Call from the Call History List . . . . . . . . . . . . 38 Calling a Number in a Message . . . . . . . . . . . . . . . . . . 39 Calling an Emergency Number . . . . . . . . . . . . . . . . . . . 39 Managing Call History. . . . . . . . . . . . . . . . . . . . . . . . . . 40 Calling with Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . 41 Using Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Turning the Speaker On/Off . . . . . . . . . . . . . . . . . . . . . 45 Phone Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Chat with MSN Messenger . . . . . . . . . . . . . . . . . . . . . . 57 Phone Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Synchronization with ActiveSync . . . . . . . . . . . . . . . . . 76 Bluetooth Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Phone Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Personal Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 News and Entertainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . 112 Microsoft End User License Agreement. . . . . . . . . . . 114 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 4 Getting Started CAUTION: Before using the phone for the first time, read the Important Safety and Legal Information included in the gray-edged pages at the back of this guide. 032259o Getting Started What's in the Box? Your wireless mobile phone comes with a battery, travel charger, USB data cable, mono headset, companion CD, user manual, product and service user data, and cables*. You can purchase other accessories to customize your phone for maximum performance and portability. Note: Additional accessories may be available depending on product promotions. * In-box content may vary by region. About This Guide This user guide describes how to use your Motorola MPx220 to its maximum potential. Note: In this user's guide, "Find the Feature" always indicates the feature's position from the Home screen. 5 Optional Features This label identifies an optional network, SIM card, or subscription-dependent feature that may not be offered by all service providers in all geographical areas. Optional Accessories Getting Started This label identifies a feature that requires an optional Motorola OriginalTM accessory. Installing the SIM Card Your Subscriber Identity Module (SIM) card contains your phone number, service details, and phonebook/message information. It is stored in a recess in the battery compartment. Caution: Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt. 1 Action If the phone's battery door is already in place, push down the battery door release latch and lift the battery door off the phone. Note: Turn off your Latch phone every time when you remove/insert the SIM card. 6 2 Action Lift the battery up from the bottom end and remove it from the phone. Getting Started 3 Hold the SIM card with the gold contact side facing SIM card holder down and the cut corner on the bottom right. Slide the SIM card all the Cut corner way into the SIM card holder. MPx220 Installing the Battery You must install and charge the battery to use your phone. Your phone is designed to use only Motorola OriginalTM batteries and accessories. We 7 recommend that you store batteries in their protective cases when not in use. 1 Action Insert the battery into the back of the phone, with the contacts on the top end of the battery in alignment with the contacts on the phone. Push the bottom end of the battery into the phone until it clicks into the compartment. Place the battery cover back on the phone, aligning the tabs on the cover with the groove on the phone. Slide the battery cover in the direction shown until it locks into place. Getting Started 2 Battery Use Battery life depends on the network, signal strength, temperature, features, and accessories you use. Always use Motorola OriginalTM batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. 8 New batteries or batteries stored for a long time may take more time to charge. When charging your battery, keep it near room temperature. When storing your battery, keep it uncharged in a cool, dark, dry place, such as a refrigerator. Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle. It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery. Contact your local recycling center for proper battery disposal. Warning: Never dispose of batteries in a fire because they may explode. Before using your phone, read the battery safety information in the "Safety and General Information" section included in this guide. Getting Started Charging the Battery New batteries are partially charged. Before using your phone, charge the battery as described below. Some 9 batteries perform best after several full charge/discharge cycles. 1 Action Plug battery charger connector into the sync/charger port. Note: The connector is keyed and can only be inserted 1 way. 2 Plug the other end of the charger into the electrical outlet. Getting Started 10 Notes: · When you charge the battery, the battery power level indicator in the external display shows how much of the charging process is complete. At least 1 segment of the battery power level indicator must be visible to ensure full phone functionality while charging. You can use the phone during the charging process. However, the battery will take longer to fully charge. · Your phone will indicate a full charge before 24 hours have passed, however, allow your phone to charge for the full 24 hours before 1st use. · When battery power is low, a low battery message displays. Charge the battery immediately. · If battery power is completely drained, the phone turns off automatically. · The charging indicator may take several minutes before appearing in the external display. Turning Your Phone On/Off Press Power (p) To turn on or off your phone Getting Started Adjusting Volume Press 1 up/down To increase/decrease earpiece volume in idle or during a call Note: You can adjust the volume only when the phone flip is opened. save the setting to mute the 2 Action (A) Tip: When a call is ringing/incoming, press ring. 11 Making a Call There are several ways to make a call. The easiest way is to dial a phone number from the Home screen. 1 Getting Started Press keypad keys To enter the phone number Tip: Press Back to delete the last digit; press and hold Back to delete all digits. make the call end the call 2 3 Send End Tip: To enter an extension, press and hold to insert a "P" (pause character); then enter the extension following it. Tip: To make an international call, press and hold to insert a "+"; then enter the country code, area code (omitting the starting 0), and phone number following it. Some international calls require a 3-second pause in the dialing sequence for the call to process successfully. Follow the steps: Find the Feature Press 1 2 3 12 Action (A) Start > Contacts To scroll to a desired entry select the entry scroll to a desired phone number Press 4 5 6 7 8 9 Action (A) Done Menu Edit To edit the phone number move the cursor between the numbers where you want to insert a 3-second pause open the options menu scroll to Insert Pause insert a 3-second pause save the setting Getting Started left/right The letter "p" appears where the 3-second pause will occur in the dialing sequence. You can also add a "p" via text entry. Answering a Call Caller ID information is matched to a contact Phone number is identified as Work number in Contacts 13 When you receive a call, your phone rings and/or vibrates and displays an incoming ca ...