User manual MOTOROLA MX240A

motorola.com Wireless Instant Messenger MX240a 6881041B80-A User's Guide > Welcome Handheld Unit Up/Down Scroll Keys 1 Status Light Power Key Backspace Key LCD Screen 6 Option Keys Keyboard Who's On? Key Menu Key ! Z 1 Q * A 2 w _ S ' X who's on? 3 E 4 R F % 5 T = G B & 6 Y \ H < N warn 7 U " J > M 8 I ( 9 O K 0 P ) + D C M E N U CAP L @ : ; / ? TALK Send Key SEND $ V # , . space SYM B Y E Talk Key 020688a Welcome Caps Key Symbol Key Bye Key Base Unit Base USB Cable USB Connector 1 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Microsoft and Windows are registered trademarks of Microsoft Corporation. Windows Me and Windows XP are trademarks of Microsoft Corporation. © Motorola, Inc. 2002, 2003 Manual Number: 6881041B80-A Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Welcome 2 Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Handheld Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 FCC and Interference Information. . . . . . . . . . . . . . . . . 5 Important Safety Information. . . . . . . . . . . . . . . . . . . . . 7 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Service Requirements . . . . . . . . . . . . . . . . . . . . . . . . 10 Computer Requirements . . . . . . . . . . . . . . . . . . . . . . 10 What's in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 12 Status Light Indicator . . . . . . . . . . . . . . . . . . . . . . . 13 Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . 15 Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . 17 Handheld Power-Up and Registration . . . . . . . . . . 17 PC Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Menu Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 To set up security: . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Buddy List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 3 Using Your MX240a Handheld. . . . . . . . . . . . . . . . . . . Navigating the Menus . . . . . . . . . . . . . . . . . . . . . . . . Handheld Key Functions . . . . . . . . . . . . . . . . . . . . Option Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Available AOL Smileys . . . . . . . . . . . . . . . . . . . . . . Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Up and Logon a Handheld Unit . . . . . . . . . . . Welcome Screen . . . . . . . . . . . . . . . . . . . . . . . . . . Who's Online Now Screen . . . . . . . . . . . . . . . . . . . Sending and Receiving a Message . . . . . . . . . . . . . . Sending a Warning . . . . . . . . . . . . . . . . . . . . . . . . . . Incoming Chat Request . . . . . . . . . . . . . . . . . . . . . . . Main Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . Logoff Your IM Service . . . . . . . . . . . . . . . . . . . . . . Invite Buddies to a Chat Session . . . . . . . . . . . . . . Set Your Away Message . . . . . . . . . . . . . . . . . . . . Register With a Base . . . . . . . . . . . . . . . . . . . . . . . Changing Handheld Setup . . . . . . . . . . . . . . . . . . . Beeps/LCD/Alerts Screen . . . . . . . . . . . . . . . . . . . To Power Down Your MX240a Unit . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . License Agreement for AOL® Instant MessengerTM Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 27 28 29 30 30 31 32 32 34 35 36 36 37 37 37 38 39 39 40 40 41 42 48 4 FCC and Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: · This device may not cause harmful interference; and · This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to try to correct the interference with one or more of the following measures: · Reorient or relocate the receiving antenna (that is, the antenna for the radio or television that is "receiving" the interference). · Reorient or relocate and increase the separation between the telecommunications equipment and the receiving antenna. · Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, "How to Identify and Resolve Radio/TV Interference Problems." This booklet is 5 available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-00000345-4 when ordering copies. The FCC requires this product to be serviced only by Motorola or its authorized service agents. Changes or modifications not expressly approved by Motorola could void not only the user's authority to operate the equipment, but also the limited warranty. 6 Important Safety Information Follow these safety precautions to reduce the risk of fire, electric shock and injury to persons or property. 1. Keep all slits and openings of the equipment unblocked. Do not set the equipment on a heating register or over a radiator. Ensure that proper ventilation is provided at the installation site. 2. Do not use while wet or while standing in water. 3. Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool). 4. Do not allow anything to rest on the power cord. Place the power cord so that it will not be walked on. 5. Never insert objects of any kind into the product slits as that may result in fire or shock. 6. Do not disassemble this product. If service or repair work is required, contact the Motorola address found in the back of this user's guide. 7. Do not overload wall outlets and extension cords. 8. Avoid using during an electrical storm. Use a surge protector to protect the equipment. Unplug this equipment immediately if: · · · · · The power cord or plug is damaged or frayed. Liquid has been spilled into the product. The product has been exposed to rain or water. The product has been dropped or damaged. The product exhibits a distinct change in performance. Installation Guidelines 1. Read and understand all instructions and save them for future reference. 2. Follow all warnings and instructions marked on the product. 3. Do not install this product near a bath tub, sink, or shower. 7 4. Operate this product using only the power source indicated on the marking label. If you are unsure of the power supply to your home, consult your dealer or local power company. 5. Do not place this product on an unstable cart, stand, or table. This product may fall, causing serious damage to the product. 6. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation. 7. Clean this product with a soft, damp cloth. Do not use chemicals or cleaning agents to clean. 8. Use only the power supply that came with this unit. Using other power supplies may damage the unit. 9. To avoid interference to nearby appliances, do not place the base on or near a TV, microwave oven, or VCR. Battery Safety Instructions · Do not burn, disassemble, mutilate, or puncture the battery. The battery contains toxic materials that could be released, resulting in injury. · Caution: There is a risk of explosion if you replace the battery with an incorrect battery type. Use only the battery that came with the product or an authorized replacement recommended by the manufacturer. · Keep batteries out of the reach of children. · Remove batteries if storing over 30 days. · Do not dispose of batteries in fire, which could result in explosion. · The rechargeable batteries that power this product must be disposed of properly and may need to be recycled. Refer to your battery's label for battery type. Contact your local recycling center for proper disposal methods. 8 Battery Charger Safety Instructions Save these Instructions 1. Do not expose the charger to rain or snow. 2. Do not operate or disassemble the charger if it has received a sharp blow, or has been dropped or damaged in any way. 3. Never alter the AC cord or plug provided with the unit. If plug will not fit the outlet, have proper outlet installed by a qualified electrician. An improper condition can result in a risk of electric shock. 4. To reduce risk of damage to cord or plug, pull the plug rather than the cord when disconnecting charger from AC receptacle. 5. To reduce the risk of electric shock, unplug the charger from the outlet before attempting any maintenance or cleaning. 6. Use of an attachment not recommended or sold by Motorola may result in a risk of fire, electric shock, or personal injury. 7. Make sure that the cord is located so that it will not be stepped on, tripped over, or subjected to damage or stress. 8. An extension cord should not be used unless absolutely necessary. Use of an improper extension cord could result in a risk of fire and/ or electric shock. If an extension cord must be used, make sure that: · The pins on the plug of the extension cord are the same number, size and shape as those on the plug of the charger. · The extension cord is properly wired and in good electrical condition. · The cord size is 18 AWG for lengths up to 100 feet, and 16 AWG for lengths up to 150 feet. 9. The supply cord of this charger cannot be replaced. If the cord is damaged, call Motorola Product Services at 1-800-353-2729 in the USA or 1-888-390-6456 TTY (Text Telephone). 9 Getting Started Overview Your MX240a Wireless Instant Messenger is a shortrange, portable device that allows you to simultaneously send and receive instant messages (IMs) and participate in chat sessions over the Internet, both in and around your home, from a single PC. Getting Started Service Requirements In order to use the MX240a, you must have: · A personal computer connected to the Internet (see "Computer Requirements" below). · An AOL Instant Messenger (AIM) account. You can obtain an AIM account by visiting: http://www.aim.com Computer Requirements The minimum PC requirements for proper operation are: · Windows 98SE, Windows ME, Windows 2000 Desktop, or Windows XP Home and Professional · Pentium 266 MHz processor or equivalent · 64 Megabytes of memory · 20 Megabytes of available disk space · Powered USB port (version 1.1 or later) · Modem or broadband Internet connection 10 What's in the Box? Your MX240a includes: · One handheld unit · One base unit with USB connector · Rechargeable battery and battery charger · CD-ROM Getting Started You can add handheld units that will work with your single base unit (refer to following typical MX240a configuration). 1 Base Unit 1 Q ! A _ Z 2 w @ 3 E 4 R F $ 5 T G = B % 6 Y H & 7 U 8 I 9 O 0 P ) S D + C M E N U # * J > M \ , K ( L : ; / ? SEND ' X who's on? V < N " . B Y E space TALK 020688-O 1 Internet 1 Q * A 2 w _ S ' X who's on? 3 E 4 R F % 5 T = G B & 6 Y \ H < N warn 7 U " J > M 8 I ( 9 O K 0 P ) + D C M E N U CAP L @ : ; / ? TALK USB 1 ! Z $ V # , . SEND space SYM B Y E 020688a Broadband or Modem Connection 1 Q ! A _ Z 2 w @ 3 E 4 R F $ 5 T G = B % 6 Y H & 7 U 8 I 9 O 0 P ) S D + C M E N U # * J > M \ , K ( L : ; / ? SEND ' X who's on? V < N " . B Y E space TALK 020688-O Handheld Units Note: One base is capable of operating with up to seven handhelds simultaneously. 11 Installing the Battery Action 1 Remove the battery from the packaging. 2 With the handheld unit face down, lift the battery cover up at the top and remove it. 3 Ensure proper polarity alignment between the battery and the battery compartment. 4 Insert the battery into the battery compartment. 5 Insert the tabs on the battery cover into the unit slots and snap it into place. Getting Started Battery Compartment Minus Polarity Plus Polarity Handheld (back view) Battery Battery Cover Tab Slots Charging the Battery Charge the battery for 16 hours before using the MX240a handheld for the first time. After first use, the battery will be fully charged within 10 hours. You may use the handheld while the battery is charging. 12 Note: The base unit does not contain a battery. It receives its power from the USB port. Action 1 Plug the charger into the charging connector at the back of the handheld unit. 2 Plug the other end of the charger into an electrical outlet. Getting Started Status Light Indicator The status LED glows red when the battery is charging. The status LED flashes red and a low battery indicator displays on the screen when there is approximately 10 minutes of operational use remaining in the handheld unit. Battery Performance · Always use Motorola Original batteries and battery chargers. The warranty does not cover damage caused from using non-Motorola batteries and/or battery chargers. · Some batteries perform best after several charge and discharge cycles. · New batteries or batteries that have been stored for long periods of time may require a longer charge time. · Maintain the battery at or near room temperature when charging. · Do not expose batteries to temperatures below ­10°C (14°F) or above 45°C (113°F). 13 · When you do not intend to use the battery for a while, store it uncharged in a cool, dark, dry place, such as a refrigerator. · Over extended periods of time, batteries gradually wear down and require longer charging times. This is normal. If you charge your battery regularly and notice a decrease in usage time or an increase in charging time, then it is probably time to purchase a new battery. The rechargeable batteries that power this product must be disposed of properly and may need to be recycled. Refer to your battery's label for battery type. Contact your local recycling center for proper disposal methods. Never dispose of batteries in a fire because they may explode. Getting Started 14 Installation and Setup To use your MX240a unit, the software and hardware must be properly installed on your computer. Before you begin installation, make sure your computer meets the minimum requirements (see page 10). Software Installation Action 1 Insert the MX240a software CD-ROM into your PC's CD tray. 2 The Setup Wizard screen opens. Read the instructions on the screen and click Next. If the Setup Wizard screen does not open automatically, click Start on the Windows toolbar and select Run from the menu. At the prompt, type the drive letter of your CD-ROM followed by setup.exe, then click OK. For example, type: D:\setup.exe 3 The License Agreement screen opens. Read each document, click "I Agree", and click Next each time to agree to the terms. 15 Installation and Setup Action 4 The User Information screen opens. Enter your name and organization and click Next. Note: if you are using Windows 2000 or Windows XP, you may be asked whether you want to allow shared access to the MX240a application. Based on your selection, you can restrict access to the administrator only or allow access to anyone who uses the computer. The Select Installation Folder screen opens. A location to install the software will be suggested. If this is the location you want, click Next. If you want to use a different location, click Browse, navigate to the desired location, and click OK. Then click Next. The Options screen opens. Read the option descriptions and make any changes. When finished, click Next. The Confirm Installation screen opens. Click Next. The Installation Complete screen opens. Click Finish to complete the installation. Remove the CD-ROM and restart your computer. 5 Installation and Setup 6 7 8 9 If you selected the option for a shortcut to be created, you will see the MX240a icon on your desktop. Double click the icon to launch the application. If you do not see the MX240a icon on your desktop, click Start on the Windows taskbar and select MX240a in the Programs list to launch the application. 16 Hardware Installation Action 1 Plug the USB connector at the end of the base unit cable into an unused USB port on your computer. 2 Place the base unit in any convenient location away from your computer to prevent interference. When the base is connected and the PC MX240a software is running, a green icon ( ) appears in the taskbar status area. If the base is disconnected from your computer, a red icon ( ) appears in the taskbar status area. If neither icon appears, launch the MX240a software. Note: The handheld unit is portable and therefore is not hardwired to the base unit or your computer. Installation and Setup Handheld Power-Up and Registration To register the handheld unit to the base unit: Action 1 Ensure the MX240a software is running on your PC and the base is connected. To check this, look for the green icon ( ) in the taskbar status area of your computer screen. 2 Press and hold ª to turn on the handheld unit. The Welcome screen displays and the power on alert sounds. 17 Action 3 If you are prompted to enter the base ID, skip this step and proceed to step 4. If you are not prompted to enter the base ID, press Menu. When the Menu screen appears, press the option key below Regstr to register the base. 4 Enter your base ID and press Send. The ID is a 6-character code located on the bottom of the base unit (see page 18). 5 When the Registration screen opens on your computer, enter a name for your handheld unit and click Accept. Installation and Setup Note: If you are registering a handheld that was last registered to a different base, after step 1 press Menu, then select the Regstr option. Location of your Base Unit's ID USB Cable BASE ID: XXXXXX Base Unit (rear view) USB Connector 18 PC Setup After your handheld unit is registered to your base unit, configure the software options for your MX240a unit. Action 1 Click on the MX240a shortcut icon on your computer desktop to start the MX240a program if it is not already running. If you do not see the MX240a icon on your desktop, click Start on the Windows taskbar and select MX240a in the Programs list to launch the application if it is not already running. Right click the MX240a unit icon that appears in the status area on the taskbar of your computer. Select Setup from the shortcut menu. From the pulldown list select either Default to set up all your active handheld units or select the name of the handheld unit you want to set up. Click OK. The Setup for (unit name) menu appears containing the list of configurable areas for your handheld. 2 3 4 Installation and Setup 5 Note: To obtain help, click the Help button. 19 Menu Configuration The configurable items in the menu are: · Connections · Alerts · Options · Security · Diagnostics · Buddy List Connections To choose the proper connection for your MX240a unit: Installation and Setup Action 1 Click the Connections tab. 2 Under Internet Connection, click Modem or Local Area Network (LAN). 3 Under Modem Connections, click "Automatically Dial Internet Connection" or "Require Manual Dialing of Internet Connection" (typically Automatically Dial is selected). 4 If your system uses a proxy server, check the appropriate box and enter the requested information. 5 When all information has been entered, click Apply. Note: You can customize the way the MX240a will dial up the Internet through your PC. To do this, click the Help button to open the online help screen. The article 20 "Connecting to the Internet" and the tips in the "Common Problems" section contain valuable information. Alerts The MX240a has the following alert types: · Power On (this alert is not available for user configuration) · New Message · Contact Online · Contact Offline · Message Sent · Service Disconnected Installation and Setup · Service Connected · Out of Range · Return to In-Range · Enter Sleep Mode To customize the alerts for your MX240a unit: Action 1 Highlight the alert you want to change and click Browse. 2 Select a different sound file and click Open. 3 Click the blue Play button to hear the alert you have selected. 4 Click the red Stop button to stop the play. 5 Increase or decrease the volume of an alert by clicking the slider bar left or right. 21 The alert sound you have selected can be modified by clicking on Music Editor. This option allows you to modify the play rate, scale, note duration, and volume of an alert. If you do not want to hear any sound for a given alert, highlight the alert and click the box labeled "Disable Alert on Handheld". When you are satisfied with your selection, click OK. Options You can control who can send you instant messages. To do this, you first must log into AOL Instant Messenger (AIM): Installation and Setup 22 · Connect to the Internet through your Internet service provider. · Click the Options tab. · Click on AOL Instant Messenger in the Select a Service box. · Enter your screen name and password. To control who can send you instant messages, click the desired options under the Options tab: · Allow All Users to Contact me · Allow Only Users on my Buddy List to Contact me · Block All Users If you would like to allow only a specific list of screen names to send you instant messages, select the Allow Only Users Below option. Then click the Add Name button and enter a screen name. It will then appear in the box. If you would like to block only a specific list of screen names from sending you instant messages, select the Block Only the Users Below option. Then click the Add Name button and enter a screen name. It will then appear in the box. You can also select or deselect the following checkboxes: · Show Accept Message Dialogue for Buddies not on my Buddy List · Show Announcements when users enter/leave · Block incoming chat invitations Security To set up security: Action 1 Click the Security tab. 2 Select the name of a registered handheld. 3 Click -----> to move it to the Deactivated list, or click <----- to move it to the Active list. or Click Remove to remove the selected handheld completely. Note: Deactivating a handheld renders it temporarily inoperative but device settings are retained. Removing a handheld deletes the device settings. Once removed, a handheld must be re-registered with the base to resume operation. Installation and Setup 23 To deactivate all handhelds for a period of time, click the "Disable Handhelds Beginning At" box. Then select a time from the first pulldown list and a duration from the second pulldown list. During the time period specified, all handhelds are deactivated. Diagnostics To test your Internet connection: Action 1 Make sure you are connected to the Internet, then click the Diagnostics tab. 2 Click the Start Test button. A login dialog box opens. 3 Select a service to test (in this case, AOL Instant Messenger). A login dialog box opens. 4 Enter your AOL screen name and password, then click OK. Note: Make sure your computer is "On Line" and that your handheld unit is powered up. Pass or Fail Test Results indicate the status of important connections. A green box indicates the connection is operation properly. A red box indicates the connection is not operating. Installation and Setup 24 When a connection fails: Failed Internet Connection Check If you are using a modem, make sure it is connected to the Internet. If you are using a LAN or broadband connection, make sure the connection is functioning. If you are using a firewall or proxy server, make sure the system is configured properly. Make sure the handheld is charged, turned on, and registered with the base unit. Make sure the base cable is plugged into the computer's USB port. If you are using a USB Hub, make sure it is a "powered" Hub. Make sure you log in with the correct user name and password. Try to access using the AOL Instant Messenger to test the Network Service. Base to Handheld Link USB Link Installation and Setup IM Network Service 25 Buddy List To manage your Buddy List: Action 1 Click the Buddy List tab. 2 Select a service to test (in this case, AOL Instant Messenger). A login display box opens. 3 Enter your AOL screen name and password, then click OK. Your screen name's Buddy List displays. 4 Click the +Buddy button to add a new buddy. 5 Click the +Group button to add a new group. Organize your buddies into 5 or fewer groups for optimal display on your handheld. Never assign the same buddy to more than one group. 6 Select a buddy or group and click the xRemove button to delete them from your list. Note: You can also manage your Buddy List through AOL Instant Messenger (AIM) on your PC. Changes you make to your Buddy List through the MX240a software will be reflected when you log on to the regular AIM client and vice versa. Installation and Setup 26 Using Your MX240a Handheld Make sure your computer is logged on to your Internet service provider and the battery in the MX240a handheld unit is fully charged. Navigating the Menus Up/Down Scroll Keys 1 Power Key 6 Option Keys Keyboard Who's On? Key Menu Key ! Z Backspace Key 1 Q * A ' X who's on? 2 w _ S 3 E 4 R F % 5 T = G B & 6 Y \ H < N warn 7 U " J > M 8 I ( 9 O K 0 P ) + D C M E N U CAP L @ : ; / ? TALK Send Key Using Your MX240a Handheld SEND $ V # , . space SYM B Y E Talk Key 020688a Caps Key Symbol Key Bye Key 27 Handheld Key Functions · Power Key (ª)--press and hold longer than 1 second to turn power on or off. · Up/Down Keys ( ¢ ©)--use to scroll main text area only (see page 30). · 6 Option Keys--select various options. · Menu Key--press to access options such as login and logoff, chat, register with a base, and set LCD contrast and alert volume. · Backspace Key (¡)--affects Send Text area only; press to delete incorrect text entry. · Who's On? Key--press to switch to Who's Online Now screen. · Talk Key--press to switch to Talk screen. · Bye Key--press to remove the selected IM session. Using Your MX240a Handheld 28 · Sym Key (TM)--press to enter numbers or symbols shown on the keys above the letters; also to display Smileys above option keys (see page 30). Press TM to activate symbols. 5 displays on the screen. Press TM twice to lock symbols on; 6 displays. Symbols remain locked on until you press TM again. · Send Key--press to send information. · Cap Key (®)--press to enter capital letters; also to display Smileys above Option keys (see page 30) Press ® once to capitalize the next letter entered. 3 displays on the screen. Press ® twice to lock caps on and 4 displays on the screen. Caps remain locked on until you press ® again. Option Keys When you press ® or TM, 3 or 5 displays on the screen. In addition, Smileys are displayed above each option key. To send a Smiley, press the corresponding option key. The Smiley's text equivalent appears in the Send Text Area as shown in the following screen. 5 :):( Talking to johnfast a b c d e f Using Your MX240a Handheld Send Text Area Press Option Keys to Insert Smileys Indicates Symbol Mode 29 Available AOL Smileys Smiley a b c d e f h j k n o p Meaning Smiling Winking Frowning Sticking-out tongue Yelling Kissing Laughing Foot-in-mouth Embarrassed Crying Lips-are-sealed Cool Entering Text Using Your MX240a Handheld Main Text Area Send Text Area Option Key Label Area Status/Query Text Line The Entering Text screen shows the areas where you can enter text. Unlike typical keyboard text entry, with the MX240a unit, you enter text via thumb typing. 30 Status Icons There are 2 types of status icons that appear on your screen. · Buddy status icons: Status Icon 1 2 7 Description Buddy is online using a mobile device Buddy is idle Buddy is away · Device status icons: Status Icon 3 4 5 6 8 Description Capitals Capitals Locked Symbols Symbols Locked Alert Tone Off Using Your MX240a Handheld 31 Power Up and Logon a Handheld Unit Action 1 Make sure the battery in the handheld unit is fully charged. 2 Press and hold ª until the unit powers on. The Welcome screen displays and the Power On alert sounds. Welcome Screen Welcome! MX240a V1.0 Copyright 2002 Motorola Patents Pending Using Your MX240a Handheld Select a service AIM To logon a handheld unit: · If your handheld can see an active base that you previously registered with, you are asked to select a service. Push the option key below AIM, then login using your AIM screen name and password. · If your handheld cannot see an active base that you previously registered with, you will see a message stating that it could not contact the base. Move closer 32 to the base and press the Exit option to try to connect again. · If you have previously registered with this base and still cannot see the base, refer to "Troubleshooting" on page 39. If the base is operating and you have not previously used that base: Action 1 Press Menu to enter the Setup screen. 2 Press Regstr to register with the base. 3 When prompted, enter the 6-character ID printed on the bottom of the base and press Send. 4 A dialog box opens asking you to accept the registration request from the handheld. Click the Accept button in the dialog box. 5 If you are prompted to select a service, press the option key below AIM. 6 Enter your screen name on the Send Text line and press Send. 7 Enter your password and press Send. The Who's Online Now screen displays. 33 Using Your MX240a Handheld Who's Online Now Screen Who s 1>buddy 2>buddy 3>Buddy 4>buddy Online Now A B C D Press a number key to talk group The Who's Online Now screen shows all of your buddies from your Buddy List who are currently online. Notes: · Only buddies who are currently online are displayed on the Who's Online Now screen. · If no buddies in a group are online, no group is shown on the option keys. Using Your MX240a Handheld 34 · A total of 60 online buddies can be spread across all groups. · Only the first 13 characters of the buddy name are displayed. · The buddy status is shown next to the buddy name. 7 indicates the person is away and 1 indicates a mobile device is being used. Sending and Receiving a Message To send messages to a buddy: Action 1 Select the buddy you want to talk to from the Who's Online Now list by pressing the number associated with the name. 2 The Talk screen displays. The line below the text entry area will show you who you are talking to and their warning level. 3 The first 6 characters of each buddy name are displayed at the bottom of the screen above the option keys. The buddy's name you selected is underlined. 4 Enter the message and press Send. The Send Message alert sounds. You are now in a private chat with the buddy you selected. Note: To add a Smiley to your message, press TM or ® to display the available Smileys, then press the option key under the Smiley you want to include. Double press TM or ® to lock them on. 35 Using Your MX240a Handheld To receive messages from a buddy: Action 1 When your buddy responds with a message, the New Message alert sounds and the LED flashes green if you are not in the IM session. Note: While you are in a private chat and you receive another message, the name of the buddy sending the new message appears above an option key. To switch between conversations, press the option key below the name of the buddy you want to talk to. Press Talk to talk to your buddies. Press Who's On? to see which of your buddies is online. Press Talk to switch back to your conversation. When the screen fills with text, up/down arrows are displayed. To see more text, scroll up or down by pressing ¢ or ©. Press BYE to end the currently selected IM session. 2 3 4 5 Using Your MX240a Handheld 6 Sending a Warning To send a warning to the person you are talking to, press and release TM, then press and release Space. Incoming Chat Request When you receive an incoming chat request you will be asked to Join Chat with . You will be 36 given the option of Yes or No on two of the option keys. Press the option key below your desired choice. If you do not respond to the chat invitation, it will be declined after a short time. Main Menu Screen Logoff- Logoff from the service AddAdd Buddies to a Chat Away- Set Your Away Message Regstr- Register with a Base Setup- Change Beeps/LCD/Alerts Exit- Exit this menu Choose an option Logoff Invite Away Regstr Setup Exit Logoff Your IM Service To logoff your handheld from the IM service: Action 1 Press Menu to display the Main Menu. 2 Press Logoff. The handheld logs off and the display returns to the Main Menu. 3 Press Exit. Using Your MX240a Handheld Invite Buddies to a Chat Session You can talk to up to six of your buddies at the same time by adding them to your chat session. 37 To add buddies to a chat session: Action 1 Press Menu to display the Main Menu. 2 Press Invite. 3 Press Curren to add buddies to your current chat session, or New to add buddies to a new chat session. 4 Enter the number of each buddy you want to add to the chat session and press Send. Set Your Away Message Action 1 Press Menu to display the Main Menu. 2 Press Away. 3 Enter the number of the Away message you want. 4 Press Add if no Away messages were previously stored or if you want to add a new message. 5 Enter your Away message (for example, Went to the Mall) and press Send. A buddy who sends you a message automatically receives your Away message. Note: You can store a maximum of 5 Away messages. The message is shortened if it is longer than 29 characters. 6 Press ImBack when you return. If a buddy sent you a message while you were away, the status LED flashes green. Using Your MX240a Handheld 38 Action 7 Press Talk to display the Talk screen and read the message. To delete your Away message: Action 1 Press Menu to display the Main Menu. 2 Press Away. 3 Press Delete. 4 Enter the number associated with the Away message you want to delete. 5 Press Exit to return to the Main Menu. 6 Press Exit again. Register With a Base To register a handheld unit with a base or to re-register a handheld unit to a new base, see page 16. Using Your MX240a Handheld Changing Handheld Setup To modify the alert volume, LCD contrast, and key beeps: Action 1 Press Menu to display the Main Menu. 2 Press Setup. 3 Press Vol-/Vol+ to decrease or increase the volume. 4 Press Beeps to turn key beeps on or off. 39 Action 5 Press Light or Dark to increase or decrease the display contrast. 6 Press Exit to return to the Main Menu. 7 Press Exit again. Beeps/LCD/Alerts Screen Alert Volume Off `''''''______Max Key Beeps Off LCD Contrast Light ______________Dark Adjust Your Beeps/LCD/Alerts VolVol+ Beeps Light Dark Exit To Power Down Your MX240a Unit Press ª for 2 seconds. Using Your MX240a Handheld 40 Troubleshooting Your MX240a unit comes with a diagnostic program installed. However, the following error messages may appear while you are installing or using your MX240a unit: Error Message Can't find base Action Make sure your PC software is running and the base unit is plugged into the USB port of the PC. Re-enter User Name or Password. Make sure ® or TM is not locked on. Program will attempt to reconnect; if service is restored, you will be returned to where you were when disconnected. Try again later to reconnect. Troubleshooting Incorrect User Name or Password Entered Your network connection has been lost Network connection could not be reestablished 41 Warranty MOTOROLA LIMITED WARRANTY FOR PERSONAL COMMUNICATION PRODUCTS, ACCESSORIES AND SOFTWARE PURCHASED IN THE UNITED STATES OR CANADA What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer two-way radios that operate via Family Radio Service or General Mobile Radio Service ("Products"), Motorola-branded or certified accessories sold for use with these Products ("Accessories") and Motorola software contained on CD-Roms or other tangible media and sold for use with these Products ("Software") to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty: 42 Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Ninety (90) days from the date of purchase by the first consumer purchaser of the product. Products and Accessories The balance of the original warranty or for ninety (90) days that are Repaired or from the date returned to the Replaced consumer, whichever is longer. EXCLUSIONS Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Products Covered Products and Accessories as defined above, unless otherwise provided for below. Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrapTM covers and cases. Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection. Consumer Two-Way Radio Accessories Length of Coverage One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. 43 Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage. Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage. Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products, Accessories or Software is excluded from coverage. 44 Software Products Covered Length of Coverage Software. Applies only Ninety (90) days from the to physical defects in the date of purchase media that embodies the copy of the software (e.g. CD-ROM, or floppy disk). Exclusions Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided "as is" and without warranty. Who is Covered? This warranty extends only to the first consumer purchaser, and is not transferable. What will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. 45 To avoid losing such data, software and applications please create a back up prior to requesting service. How to Obtain Warranty Service or Other Information Phones 1-800-331-6456 Pagers 1-800-548-9954 Two-Way Radios and Messaging Devices 1-800-353-2729 Canada All Products 1-800-461-4575 TTY TTY 1-888-390-6456 For Accessories and Software, please call the telephone number designated above for the product with which they are used. You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number. What Other Limitations Are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR 46 USA DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW. Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted. 47 License Agreement for AOL® Instant MessengerTM Software The AOL Instant Messenger software (the "Software") is provided to you free of charge, "AS IS," subject to the terms and conditions of this License Agreement (the "Agreement"). Please read this Agreement in full before using the Software. ONLY INDIVIDUALS WHO HAVE AGREED TO THE TERMS AND CONDITIONS OF THIS AGREEMENT MAY USE THE SOFTWARE AND ACCESS THE AOL INSTANT MESSENGER SERVICE (THE "SERVICE"). 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You may not block, disable or otherwise affect any advertising, advertisement banner window, links to other sites and services, or other features that constitute an integral part of the Software and Service. You may not incorporate, integrate or otherwise include the Software or any portion thereof (including the communications protocols) into any software, program or product that communicates, accesses, or otherwise connects with the Service or any other instant messaging, Internet, or online service. 48 You further agree to abide by all laws and regulations in effect regarding your use of the Software and Service and agree to indemnify AOL, its officers, agents, employees and directors for any damages incurred as a result of a violation of this paragraph. Finally, you may not authorize or assist any third party to do any of the things described in this paragraph. 3. Additional Terms. You acknowledge that there may be features or additional services made available on the Service for a fee. If you choose to utilize such features or services, you agree to be bound by any additional terms and conditions governing the use of such features or services. 4. Your Representations. You represent and warrant that you have the adequate legal capacity to enter into this Agreement. You further represent and warrant that you will use the Software only for lawful purposes and in accordance with this Agreement, and that you will not use the Software to violate any law, regulation or ordinance or any right of AOL or any third party, including, without limitation, any right of privacy, publicity, copyright or trademark. 5. Terms of Use and Privacy Policy. This Service participates in the Netscape Network. If you become a member of the Netscape Network, then the Netscape Network Member Agreement and Privacy Policy (the "Netscape Network Policies") govern your use of this Service. You can view these policies at http://about.netscape.com/Networkprivacy/index.html and http://about.netscape.com/Networkterms/index.html. If you are not a member of the Netscape Network, then the AOL.com Terms of Use and privacy policy (the "AOL Policies") govern your use of this Service. You can view these policies at http://www.aol.com/copyright.html and http:// www.aol.com/info/privacy.html. Both AOL and the Netscape Network reserve the right to terminate your license to the Software and your access to the Service without notice, if, in either AOL or the Netscape Network's sole discretion, there has been a violation of the AOL Policies or the Netscape Network Policies, whichever are applicable to you. 49