motorola W375 User's Guide HELLOMOTO Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola W375 wireless phone. Menu Key Open a menu when it appears in the display. Left Soft Key Perform functions identified by left display prompt. Web Browser Key Volume Controls Send/Answer Key Make & answer calls. Press in idle screen to see recently dialed calls. Power Connector Charge the battery. Earpiece Listen to your voice calls & messages. Right Soft Key Perform functions identified by right display prompt. Message Key Access the Message menu. Power/End Key Press & hold to turn the phone on/off. Press & release to end phone calls, exit menu system. Navigation Key Scroll up, down, left or right. Headset Jack 1 Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider's network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature's functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. 2007 All other product or service names are the property of their respective owners. © Motorola, Inc. 2007. Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user's authority to operate the equipment. Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Manual Number: 6809515A69-0 2 check it out! Battery Indicator Battery Indicator Message Indicator Message Indicator Call Indicator Call Indicator Camera Lens Camera Lens Battery Battery Headset Jack Headset Jack Insert the headset the headset accessory for accessory for handsfree use. handsfree use. Note: Your phone may not appear exactly as the phone image above. 3 menu map main menu [ Prepaid · · · · · · · Add Airtime My Phone Number Airtime Info Airtime Display Serial Number SIM Serial Number Code Entry Mode É Office Tools · · · · · · · · Calculator MyMenu Alarm Clock Stop Watch Chat Dialing Services Calendar Lantern Football Space Crazy Sound Settings Start Browser Web Shortcut Go to URL Web Session Stored Pages History General Setting Camera Pictures Sounds FM Radio w Settings (see next page) n Phonebook s Recent Calls · · · · · · · · · · · · · · Received Calls Dialed Calls NotePad Call Times Data Times Data Volumes Create Inbox Draft Outbox Quick Notes Voicemail Browser Msgs MMS Templates Q Games & Apps · · · · · · · · · · · · · · · Chat and Quick Dial depend on your carrier's settings. You may not see these features in your phone. á WebAccess e Message h Multimedia 4 menu map settings menu l Personalize · · · · · · · Home Screen Main Menu Color Setting Greeting Wallpaper Screen Saver Quick Dial m Phone Status · Battery Meter S Headset · Auto Answer j u Network · Service Tone · Call Drop Tone Note: Service Tone and Call Drop Tone depend on your carrier's settings. You may not see these features in your phone. t Ring Styles · Style · Detail Security · · · · · Phone Lock Fixed Dial Call Barring SIM PIN New Passwords U In Call Setup · · · · · · · · · · · · · · · · In-Call Timer My Caller ID Answer Options Call Waiting Time and Date 1-Touch Dial Display Settings Backlight Scroll Language DTMF TTY Setup Master Reset Master Clear Format Additional Storage Device Status Indicator g Lantern · Lantern Z Initial Setup menu map 5 contents check it out!. . . . . . . . . . . 3 menu map . . . . . . . . . . . . 4 Use and Care . . . . . . . . . . 8 essentials . . . . . . . . . . . . . 9 about this guide. . . . . . . 9 SIM card . . . . . . . . . . . 10 battery . . . . . . . . . . . . . 10 turn it on & off . . . . . . . 14 make a call. . . . . . . . . . 14 answer a call . . . . . . . . 15 your phone number . . . 15 main attractions . . . . . . 16 multimedia messages . 16 chatting . . . . . . . . . . . . 18 camera. . . . . . . . . . . . . 18 use the FM radio . . . . . 20 basics . . . . . . . . . . . . . . . display . . . . . . . . . . . . . menus . . . . . . . . . . . . . text entry . . . . . . . . . . . volume. . . . . . . . . . . . . navigation key . . . . . . . handsfree speaker. . . . codes & passwords. . . check battery meter. . . customize. . . . . . . . . . . . ring style . . . . . . . . . . . time & date . . . . . . . . . wallpaper . . . . . . . . . . . screen saver . . . . . . . . display appearance . . . answer options . . . . . . optional handsfree operation . . . . . . . . . . . 24 24 28 29 32 32 32 33 33 34 34 34 35 35 36 36 37 calls. . . . . . . . . . . . . . . . . recent calls . . . . . . . . . redial . . . . . . . . . . . . . . return a call . . . . . . . . . notepad . . . . . . . . . . . . hold or mute a call . . . . call waiting. . . . . . . . . . caller ID . . . . . . . . . . . . emergency calls . . . . . international calls. . . . . 1-touch dial. . . . . . . . . . voicemail . . . . . . . . . . . inserting special characters into dialing sequences . . . . . . . . . . other features . . . . . . . . advanced calling . . . . . phonebook. . . . . . . . . . 38 38 39 39 39 40 40 40 41 41 41 42 42 44 44 46 6 contents messages. . . . . . . . . . 49 chat. . . . . . . . . . . . . . . 50 web browser (wap 2.0). . . . . . . . . . . 50 personalizing. . . . . . . . 51 call times & costs . . . . 53 handsfree operation . . 54 network . . . . . . . . . . . 55 personal organizer . . . 55 security. . . . . . . . . . . . 56 fun & games. . . . . . . . 57 troubleshooting . . . . . . 58 check here first. . . . . . 58 when the backlight is turned off, it can seem like your phone isn't working . . . . . . . . 58 no display . . . . . . . . . . 58 no backlight on the display . . . . . . . 59 phone doesn't vibrate. 59 messages: "enter special code, "SIM locked " contact service provider, " "subsidy password". . 59 screen flickers while taking a picture . . . . . . 60 service and repairs . . . . 61 Specific Absorption Rate Data . . . . . . . . . . . . . . . . 62 European Union Directives Conformance Statement . . . . . . . . . . . 68 Industry Canada Notice to Users . . . . . . . . . . . . . . . 74 FCC Notice to Users. . . 74 Motorola Limited Warranty for the United States and Canada . . . . . . . . . . . . . 75 Hearing Aid Compatibility with Mobile Phones . . . 79 Information from the World Health Organization . . . 80 Product Registration . . 80 Export Law Assurances 81 Caring for the Environment by Recycling . . . . . . . . . 81 California Perchlorate Label . . . . . . . . . . . . . . . 82 Privacy and Data Security . . . . . . . . . . . . . 82 Smart Practices While Driving . . . . . . . . . . . . . . 83 index . . . . . . . . . . . . . . . 85 contents 7 Use and Care Use and Care To care for your Motorola phone, please keep it away from: liquids of any kind Don't expose your phone to water, rain, extreme humidity, sweat, or other moisture. If it does get wet, don't try to accelerate drying with the use of an oven or dryer, as this may damage the phone. extreme heat or cold Avoid temperatures below 0°C/32°F or above 45°C/113°F. dust and dirt Don't expose your phone to dust, dirt, sand, food, or other inappropriate materials. cleaning solutions To clean your phone, use only a dry soft cloth. Don't use alcohol or other cleaning solutions. microwaves Don't try to dry your phone in a microwave oven. the ground Don't drop your phone. 8 Use and Care essentials CAUTION: Before using the phone for the first time, read the Important Safety and Legal Information included in the gray-edged pages at the back of this guide. 032257o Press S to scroll to and highlight a menu feature. Press SELECT to select the highlighted menu feature. symbols This means a feature is network, SIM card, or subscription dependent and may not be available in all areas. Contact your service provider for more information. This means a feature requires an optional accessory. about this guide This guide shows how to locate a menu feature as follows: Find it: Press M > Recent Calls > Dialed Calls This example shows that, from the home screen, you press M to open the menu, highlight and select Recent Calls, and then highlight and select Dialed Calls. essentials 9 SIM card Your Subscriber Identity Module (SIM) card contains personal information like your phone number and phonebook entries. Caution: Do not bend or scratch your SIM card. Keep it away from static electricity, water, and dirt. 1 2 and chargers. The warranty does not cover damage caused by nonMotorola batteries and/or chargers. Caution: Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. Improper battery use, or use of a damaged battery, may result in a fire, explosion, or other hazard. · Battery usage by children should be supervised. · Important: Motorola mobile devices are designed to work best with qualified batteries. If you see a message on your display such as Invalid Battery or Unable to Charge, take the following steps: · Remove the battery and inspect it to confirm that it bears a battery Battery Use & Battery Safety · Motorola recommends you always use Motorola-branded batteries 10 essentials Motorola "Original Equipment" hologram; · If there is no hologram, the battery is not a qualified battery; · If there is a hologram, replace the battery and retry charging it; · If the message remains, contact a Motorola Authorized Service Center. · New batteries or batteries stored for a long time may take more time to charge. · Charging precautions: When charging your battery, keep it near room temperature. Never expose batteries to temperatures below 0°C (32°F) or above 45°C (113°F) when charging. Always take your mobile device with you when you leave your vehicle · When storing your battery, keep it in a cool, dry place. · It is normal over time for battery life to decrease, and for the battery to exhibit shorter runtime between charges or require more frequent or longer charging times. · Avoid damage to battery and mobile device. Do not disassemble, open, crush, bend, deform, puncture, shred, or submerge the battery or mobile device. Avoid dropping the battery or mobile device, especially on a hard surface. If your battery or mobile device has been subjected to such damage, take it to a Motorola Authorized Service Center before using. Do not attempt to dry it with essentials 11 an appliance or heat source, such as a hair dryer or microwave oven. · Use care when handling a charged battery--particularly when placing it inside a pocket, purse, or other container with metal objects. Contact with metal objects (such as jewelry, keys, beaded chains) could complete an electrical circuit (short circuit), causing the battery to become very hot, which could cause damage or injury. Promptly dispose of used batteries in accordance with local regulations. Contact your local recycling center for proper battery disposal. 032375o battery installation 1 2 3 4 Warning: Never dispose of batteries in a fire because they may explode. Note: If you remove the battery for a long time, the phone will ask you to reset the time and date. If you choose to cancel or ignore, the time and date will be affected. You can input the correct time and date by: Find it: Press M > Setting > Initial Setup > Time and Date ...