Wireless-N ADSL2+ Modem Router DGN2000 Setup Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA April 2008 208-10255-01 v1.0 ©2008 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR and the NETGEAR logo are trademarks of NETGEAR, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein. ii Contents Wireless-N ADSL2+ Modem Router DGN2000 Setup Manual Getting to Know Your Wireless Router ................................................................................. 1 Unpacking Your New Router ............................................................................................. 1 Hardware Features ............................................................................................................ 2 Router Front Panel ...................................................................................................... 2 Router Back Panel ...................................................................................................... 4 Router Side Panel ....................................................................................................... 5 Router Label ................................................................................................................ 6 Positioning Your Wireless Router ...................................................................................... 6 Installing Your Wireless-N Modem Router ......................................................................... 7 Installing Your Router Using the Smart Wizard ........................................................................................................................... 9 Using the Smart Wizard ..................................................................................................... 9 Accessing Your Router After Installation ......................................................................... 10 Installing Your Router Manually (Advanced, Mac, and Linux Users) ..................................................................................... 11 Understanding ADSL Microfilters .................................................................................... 12 ADSL Microfilter ........................................................................................................ 12 ADSL Microfilter with Built-In Splitter ......................................................................... 12 Connecting Your Wireless-N Modem Router ................................................................... 13 Verifying Your Connection ............................................................................................... 16 Setting Up Your Router for Internet Access ..................................................................... 17 Configuring Your Wireless Network.................................................................................... 21 Specifying Wireless Settings ........................................................................................... 21 Setting Your SSID and Wireless Security Manually .................................................. 22 Using Push 'N' Connect (WPS) to Configure Your Wireless Network ....................... 23 Testing Basic Wireless Connectivity ................................................................................ 26 iii Troubleshooting .................................................................................................................... 29 Basic Functioning ............................................................................................................ 29 Power LED Not On .................................................................................................... 30 Power LED is Red ..................................................................................................... 30 LAN or Internet Port LEDs Not On ............................................................................ 30 Troubleshooting the Web Configuration Interface ........................................................... 31 Troubleshooting the ISP Connection ............................................................................... 32 ADSL link .................................................................................................................. 32 Obtaining an Internet IP Address .............................................................................. 33 Troubleshooting PPPoE or PPPoA ........................................................................... 34 Troubleshooting Internet Browsing ........................................................................... 34 Troubleshooting a TCP/IP Network Using the Ping Utility ............................................... 35 Testing the LAN Path to Your Router ........................................................................ 35 Testing the Path from Your Computer to a Remote Device ...................................... 36 Restoring the Default Configuration and Password ......................................................... 36 Using the Wireless On/Off and WPS Buttons to Reset the Router ........................... 37 Technical Specifications ...................................................................................................... 39 General Specifications ..................................................................................................... 39 Default Configuration ....................................................................................................... 40 Related Documents............................................................................................................... 43 Registration and Certifications............................................................................................ 45 iv Getting to Know Your Wireless Router Congratulations on your purchase of a NETGEAR® high-speed wireless router, the DGN2000 Wireless-N ADSL2+ Modem Router. Before you begin installing your router, check the package contents (see "Unpacking Your New Router" on page 1). Become familiar with the front and back panels of your router--especially the LEDs--and the important information on the router label (see "Hardware Features" on page 2). Then, read the section on "Positioning Your Wireless Router" on page 6 to ensure that you have selected the best location to install your router. This chapter describes how to set up the wireless-N modem router on your Local Area Network (LAN) and connect to the Internet. It describes how to set up your wireless-N modem router for Internet access and configure basic wireless connectivity. Unpacking Your New Router Your router should contain the following items: · · · · · · Wireless-N Modem Router AC power adapter (varies by region) Category 5 (Cat 5) Ethernet cable Telephone cable with RJ-11 connector Microfilters (quantity and type vary by region) Resource CD, including: ­ · The Smart Wizard Installation Assistant ­ This manual Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers). Getting to Know Your Wireless Router 1 Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router--especially the LEDs on the front panel. Router Front Panel The wireless-N modem router front panel shown below contains status LEDs. Figure 1 You can use the LEDs to verify various conditions.Table 1 describes each LED. Table 1. Label Power LED Descriptions LED Activity Solid Green Solid Red Off Factory reset Description Power is supplied to the router. POST (Power-On Self-Test) failure or device malfunction Power is not supplied to the router Lights momentarily when the Wireless On/Off and WPS buttons on the side panel of the router are pressed simultaneously for 6 seconds, then blinks red three times when the wireless and WPS buttons are released, and then turns green as the gateway resets to the factory defaults. 2 Getting to Know Your Wireless Router Table 1. Label LAN Port 1 LED Descriptions (continued) LED Activity Solid Green Blinking Green Solid Amber Blinking Amber Off Description The Local port has detected a link with a 100 Mbps device. Data is being transmitted or received at 100 Mbps. The Local port has detected a link with a 10 Mbps device. Data is being transmitted or received at 10 Mbps. No link is detected on this port. LAN Port 2, 3, and 4 Wireless Identical to LAN Port 1 Identical to LAN Port 1 Solid Green Blinking Green Off Indicates that the Wireless port is initialized. Data is being transmitted or received over the wireless link. The Wireless Access Point is turned off. DSL Solid Green Blinking Amber Off The ADSL port is synchronized with an ISP's network-access device. Indicates ADSL training--ADSL is synchronizing with the DSLAM. The unit is off or there is no IP connection. Internet Port Solid Green There is an Internet session. If the session is dropped due to an idle timeout, and an ADSL connection is still present, the light will remain green. If the session is dropped for any other reason, the light will turn off. Data is being transmitted over the ADSL port. No Internet connection detected. WPS wireless security is being enabled. The device is in the 2-minute interval to synchronize security. WPS is not being set or enabled. Blinking Green Off WPS Solid Green Blinking Green Off Getting to Know Your Wireless Router 3 Router Back Panel The back panel of the wireless-N modem router contains port connections. 1 Figure 2 2 3 4 Viewed from left to right, the rear panel contains the following elements: 1. RJ-11 ADSL port for connecting the wireless-N modem router to an ADSL line 2. Four Local Ethernet RJ-45 LAN ports for connecting the wireless-N modem router to the local computers 3. Power On/Off button 4. AC power adapter input The ports on the router are color-coded to distinguish your Internet port from the other four ports that connect to the wired computer(s) on your LAN. 4 Getting to Know Your Wireless Router Router Side Panel The side panel of the router has a Wireless On/Off button and a WPS button. Wireless On/Off Figure 3 WPS The side panel contains the following elements and provides the following function: · Wireless On/Off Button. By default, the wireless modem router is set up to work as a wireless access point. Pressing this button turns the wireless access point feature off and on. You can also do this through the Wireless Settings screen. For more information, see the on-line Reference Manual. A link to the Reference Manual is on the Resource CD. WPS Button. You can use the Wi-Fi Protected Setup (WPS) feature with clients on the network that are Wi-Fi certified and WPA capable. See "Using Push 'N' Connect (WPS) to Configure Your Wireless Network" on page 23. Factory Default Reset. Press the Wireless On/Off and WPS buttons simultaneously for 6 seconds to reset the router to its factory default settings. · · Getting to Know Your Wireless Router 5 Router Label The label on the bottom of the wireless-N modem router shows the router's MAC address, serial number, security PIN, and factory default login information. Figure 4 Positioning Your Wireless Router The wireless-N modem router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal must pass through may limit the range. For best results, place your router: · · · · Near the center of the area where your computers and other devices will operate, preferably within line of sight to your wireless devices. Accessible to an AC power outlet and near Ethernet cables for wired computers. In an elevated location such as a high shelf, keeping the number of walls and ceilings between the wireless-N modem router and your other devices to a minimum. Away from electrical devices which are potential sources of interference, such as ceiling fans, home secur ...