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User manual NETGEAR PS121
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User guide NETGEAR PS121
Detailed instructions for use are in the User's Guide. User Manual for the NETGEAR PS121 Mini Print Server
NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA
Version v1.0 February 2004
Technical Support
Please refer to the support information card that shipped with your product. By registering your product at www.netgear.com/register, we can provide you with faster expert technical support and timely notices of product and software upgrades. NETGEAR, INC. Support Information Phone: 1-888-NETGEAR, for US & Canada only. For other countries, see your Support information card. E-mail: support@netgear.com Web site: www.netgear.com
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
©2003 NETGEAR, Inc. NETGEAR, the NETGEAR logo, The Gear Guy and Everybody's Connecting are trademarks or registered trademarks of NETGEAR, Inc. in the United States and/or other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Other brand and product names are trademarks or registered trademarks of their respective holders. Information is subject to change without notice. All rights reserved. February 2004 Certificate of the Manufacturer/Importer
It is hereby certified that the Model PS121 Print Server has been suppressed in accordance with the conditions set out in the BMPT- AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the notes in the operating instructions. Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations.
VCCI Statement
This equipment is in the Class B category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas. When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling.
ii
Contents
Chapter 1 About This Manual Audience, Conventions, Scope ......................................................................................1-1 Chapter 2 Introduction About the NETGEAR PS121 Mini Print Server ..............................................................2-1 Key Features ..................................................................................................................2-2 What's in the Box? ..........................................................................................................2-3 Hardware Description .....................................................................................................2-4 Status Indicators .......................................................................................................2-4 The USB Port ...........................................................................................................2-5 Diagnostic/Reset Push Button .................................................................................2-6 How to Restore the Factory Default Settings ....................................................2-6 How to Generate a Diagnostic Printout .............................................................2-6 Chapter 3 Setup Verify Printer and Network Readiness ............................................................................3-1 Observe these Precautions ............................................................................................3-1 Overview of PS121 Print Server Setup ..........................................................................3-2 PS121 Default Factory Settings ...............................................................................3-2 First, Connect the Print Server and Printer to Your Network ..........................................3-3 Now, Install and Configure the PS121 Software .............................................................3-4 Finally, Set Up Each Computer to Use the PS121 .........................................................3-6 Chapter 4 Troubleshooting Basic Functioning ...........................................................................................................4-1 The mini print server has no power ..........................................................................4-1 No lights are lit on the mini print server ....................................................................4-2 Printing Errors .................................................................................................................4-2 The printer is printing "garbage" characters .............................................................4-2 Windows error message appears when printing ......................................................4-2
Contents
iii
The print server is not found ....................................................................................4-2 Nothing is printing ....................................................................................................4-2 I am using a DHCP server, and the Mini Print Server gets an IP Address conflict ..4-3 Troubleshooting the TCP/IP Settings Using Ping ...........................................................4-3 Restoring the Default Configuration ...............................................................................4-4 Checking the Current Status of the Printer .....................................................................4-4 Appendix A Technical Specifications Appendix B Understanding IP Addresses IP Addresses and the Internet ................................................................................. B-1 Netmask .................................................................................................................. B-3 Subnet Addressing .................................................................................................. B-4 Private IP Addresses ............................................................................................... B-6 Address Resolution Protocol ................................................................................... B-7 IP Configuration by DHCP ...................................................................................... B-7 Glossary List of Glossary Terms ................................................................................................... C-1 Index
iv
Contents
User Manual for the NETGEAR PS121 Mini Print Server
Chapter 1 About This Manual
Thank you for purchasing the NETGEAR PS121 Mini Print Server.
Audience, Conventions, Scope
This reference manual assumes that the reader has basic-to-intermediate computer and Internet skills. This guide uses the following typographical conventions:
Table 1.
italics bold times roman courier font
Typographical conventions
Emphasis, books, CDs, URL names User input Screen text, file and server names, extensions, commands, IP addresses
Note: This format is used to highlight information of importance or special interest. This manual is written for the PS121 Print Server according to these specifications:
Table 1-1.
Product Version Manual Publication Date
Manual Specifications
NETGEAR PS121 Mini Print Server February 2004
Note: Product updates are available on the NETGEAR, Inc. Web site at http://www.netgear.com/support/main.asp.
About This Manual
1-1
User Manual for the NETGEAR PS121 Mini Print Server
1-2
About This Manual
User Manual for the NETGEAR PS121 Mini Print Server
Chapter 2 Introduction
This chapter introduces the features, package contents, and appearance of the NETGEAR PS121 Mini Print Server. This manual describes the installation and use of the PS121 for operation with a Microsoft® Windows® XP, Windows® 2000, Windows® Me, or Windows® 98SE 2nd edition system. For quick installation and setup, please see the Model PS121 Print Server Installation Guide. This manual describes in detail how to set up the Model PS121 single USB Mini Print Server and provides you with further reference information.
About the NETGEAR PS121 Mini Print Server
Congratulations on your purchase of the NETGEAR® PS121 Print Server. NETGEAR Print Servers are fast and easy to set up with NETGEAR Print Server configuration software. The PS121 Print Server is packed with features, including: · Versatility. The Print Server supports up to three protocols: TCP/IP, SMB (Service Message Block), and NetBEUI. It features a 10/100BaseT Ethernet port for connection to your LAN and operating system support for Microsoft Windows. Easy Installation. The Print Server makes adding printers or plotters to your network simple. Easy Setup. A number of utility programs are supplied to simplify setup. For Windows 98/ Me/2000/XP users, the easy to configure Print Server Setup Wizard simplifies PS121 network configuration tasks. Web-based Interface. The Web-based interface provides an easy method of configuration in TCP/IP networks regardless of your operating system. Compact Size. This allows the Print Server to be used even where space is limited.
· ·
· ·
Introduction
2-1
User Manual for the NETGEAR PS121 Mini Print Server
Key Features
The key features of the PS121 Print Server are: · · · · · Extremely compact size Easy configuration of the device with NETGEAR Print Server software that assures fast and easy setup for Windows 98, Windows Me, Windows 2000, and Windows XP 10/100 BASE-T standard Ethernet capable to connect any 10/100 Mbps hub and switch One USB port on the Model PS121 Print Server Upgradeable BIOS Flash EPROM
Note: Product updates are available on the NETGEAR, Inc. web site at http://www.netgear.com/support/main.asp. For a list of USB printers that have been tested with NETGEAR print servers, see the Support section of the NETGEAR Web site.
Note: Other USB printers may also be compatible, or partially compatible, but NETGEAR has not tested them.
2-2
Introduction
User Manual for the NETGEAR PS121 Mini Print Server
What's in the Box?
Figure 2-1: PS121 Package Contents
The product package should contain the following items: · · · · · PS121 Print Server AC Power adapter USB cable Installation Guide for the NETGEAR PS121 Mini Print Server (201-10011-01) NETGEAR PS121 Mini Print Server Resource CD , including: -- Driver and System Utility Software -- User Manual for the NETGEAR PS121 Mini Print Server -- Animated Network Properties Configuration Tutorial -- PC Networking Tutorial Warranty & Registration card Support information card
· ·
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. To qualify for product updates and product warranty registrations, fill out the registration information within 30 days of purchase. For priority service, register online on the NETGEAR Web page at: http://www.NETGEAR.com You can also fill out and return the Warranty & Registration Card that is included in your product package.
Introduction 2-3
User Manual for the NETGEAR PS121 Mini Print Server
Hardware Description
The Model PS121 Mini Print Server LEDs indicate the status of the server and the Ethernet traffic. It has one 10/100 Mbps network port. The port operates in 10/100 Mbps when connected to a 10/ 100Mbps Ethernet network. It has one USB port. It has a power adapter receptacle that accepts a 9V 500mA DC power adapter. It has a diagnostic/reset button. As illustrated in the figure below, the PS121 Print Server has 2 LEDs.
Figure 2-2: Model PS121 Mini Print Server
Status Indicators
See the table below for a description of the LED indicator lights:
Table 2-1. LED Descriptions
Description No power Idle normal operation Normal operation transmitting or receiving data from the network. Hardware error Firmware upgrade in progress
ACT Status LED ERROR LED (Green) (Amber) Off On Flashing On Flashing Off Off Off On Flashing
2-4
Introduction
User Manual for the NETGEAR PS121 Mini Print Server
The USB Port
The USB port of the Model PS121 Mini Print Server is a standard USB connector.
PS121 USB Port
Figure 2-3: Print Server USB Port
Note: The Model PS121 Mini Print Server does not support printers using parallel connectors. If your printer uses a parallel connector, you should use one of the other NETGEAR Print Servers such as the Model PS101 Mini Print Server.
Figure 2-4: Not Compatible with Centronics Parallel Printer Ports
Introduction
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User Manual for the NETGEAR PS121 Mini Print Server
Diagnostic/Reset Push Button
This button has 2 functions: · · Restore the factory default settings Print a test page containing all current settings
Recessed Diagnostic/Reset Button
Figure 2-5: Print Server recessed diagnostic/reset button
The button is recessed. Use a pin or paper clip to press it. How to Restore the Factory Default Settings
1. 2. 3.
Unplug the Print Server. Press and hold the diagnostic button. While pressing the button, plug in the Print Server. If you continue pressing the button for 10 seconds, a diagnostic page will be printed, showing the new (default) settings.
How to Generate a Diagnostic Printout
Note: PostScript printers are unable to print this page. If you have a PostScript printer, the test page will not be printed.
1. 2. 3. 2-6
Ensure that both the Print Server and the attached printer are on. Press the diagnostic button, and hold it in for 2 seconds. The test page, containing the current settings, will print.
Introduction
Chapter 3 Setup
This chapter describes how to install your NETGEAR PS121 Mini Print Server and set up basic connectivity on your Local Area Network (LAN).
Verify Printer and Network Readiness
Assure that the following are available: · · You have a working Ethernet network running TCP/IP with at least one Windows 98SE, Me, 2000, or XP PC. You have a printer with a USB port. Note: As illustrated in "Not Compatible with Centronics Parallel Printer Ports" on page 2-5, the Model PS121 Mini Print Server does not support printers using parallel connectors. If your printer uses a parallel connector, you should use one of the other NETGEAR Print Servers such as the Model PS101 Mini Print Server. · You may also need to have your printer driver software handy. For most popular printers, Windows already has the printer driver software available.
Tip: Set up the printer you will use directly on a computer and verify that it is working properly before connecting it to the PS121.
Observe these Precautions
For your own safety, and to protect your Print Server, please observe the following precautions. · Use only the correct 9v power supply. Do not pinch, crimp or otherwise damage the power cord. If exposed to foot traffic, ensure that the cable is properly shielded and does not pose a tripping hazard. Unplug this device from its power source before cleaning. Use only a slightly dampened cloth for cleaning. Do not use liquid or aerosol cleaners. Avoid using this product near water. Exposure to water poses an electric-shock hazard.
3-1
· ·
Setup
User Manual for the NETGEAR PS121 Mini Print Server
Overview of PS121 Print Server Setup
Before you share a printer with the NETGEAR PS121 Mini Print Server, you should have at least one computer connected to an Ethernet network and have one unused port on an Ethernet hub, switch, or router.
Figure 3-1: Network overview
Follow these steps to set up your NETGEAR PS121 Mini Print Server. First, connect the PS121 to your printer. 2. Next, install the PS121 software from the NETGEAR PS121 Mini Print Server Resource CD and set up the PS121 on your network 3. Finally, configure each computer to print to the PS121 Print Server
1.
PS121 Default Factory Settings
When you first receive your PS121, the default factory settings are shown below. You can restore these defaults with the Factory Default Restore button on the rear panel as explained in "How to Restore the Factory Default Settings" on page 2-6.
Network Setting IP Address Default Factory Setting Provided Automatically via DHCP for Initial Setup but Must Be Set to Static IP for Regular Operation
Before you begin, gather your existing network settings such as the TCP/IP addresses and networking protocols in use.
3-2 Setup
User Manual for the NETGEAR PS121 Mini Print Server
First, Connect the Print Server and Printer to Your Network
Connect the PS121 to your printer.
a. b.
Ensure that the PS121 power is OFF. Connect one end of the supplied USB cable (A) to the PS121, and the other end to the USB connector on your printer. Turn on your printer. Connect the 9v power cord to the PS121, and plug the the power adapter. Turn on your printer. Check the PS121 status lights and verify the following: · ACT light: When the print server is powered on, the ACT light will blink then turn solid green. · ERROR light: The ERROR light should be off.
PS121 USB Port
c. d. e. f.
A
Connect thePS121 to your printer
Connect the Ethernet cable from the PS121 to a network device like a router.
a.
Insert one end of an Ethernet cable (B) into an open Ethernet port in the network device like a hub, switch, or router.
B C
b.
Insert the other end (C) into the Ethernet Note: Ethernet specifications limit the cable port on the PS121. distance to 328 ft. in length. Your PS121 and printer are now connected to your network!
Setup
3-3
User Manual for the NETGEAR PS121 Mini Print Server
Now, Install and Configure the PS121 Software
Note: Any print manager software from a printer manufacturer such as Epson or HP should be uninstalled before installing the PS121 software. See Appendix E for information on Print Manager software compatibility. Follow the steps below to install the software for PS121 and set it up on your network.
Install the PS121 software.
a.
Power on your computer, let the operating system boot up completely, and log in as needed. Insert the Resource CD for the PS121 into your CD-ROM drive. The CD main page shown at the right will load. Click Install Software. Click Next and follow the software installation utility prompts to complete the software installation. When prompted, restart your computer to complete the installation. When your computer restarts, click Finish to run the Print Server Setup Wizard.
NETGEAR PS121 Mini Print Server Resource CD
b.
c. d.
e. f.
NETGEAR Print Server Installation
3-4
Setup
User Manual for the NETGEAR PS121 Mini Print Server
Run the Print Server Setup Wizard to Set Up a Fixed IP Address for the PS121.
a. b.
The Print Server Setup Wizard screen should be displayed. Click Next to proceed. The Print Server Wizard will now search your network for the PS121. If the Print Server Setup Wizard cannot find your PS121, check the network connections and status lights on the PS121.
c.
The "Server Name" and the "IP Address" your network assigned to the PS121 are displayed. Click Next to proceed to the device name screen. You can enter a descriptive Device Name and Domain Name or accept the defaults. Click Next to proceed to the IP Address configuration screen. The Print Server Wizard displays a recommended static IP address setting for the PS121. This is usually fine.
IP Address your network assigned to the PS121.
Select Print Server screen
d.
Select Print Server Device Name screen
e. f.
Click Next to proceed. Click Finish to exit the Print Server Setup Wizard. This completes the configuration of the PS121 for operation on your network. Click Yes to run the Add Printer Port Wizard. Follow the instructions in the next section for using the this wizard to set up each computer to use the PS121.
Set UP a Fixed IP Address for your PS121. In this example, the address was set to 192.168.0.245. Since most home routers reserve the first 50 addresses for their DHCP pool, picking a number between 200 to 250 should work fine. Numbers above 254 will not work.
3-5
g.
Setup
User Manual for the NETGEAR PS121 Mini Print Server
Finally, Set Up Each Computer to Use the PS121
After you have set up the PS121 in your network, you need to set up each computer to use the PS121. You do this by using the NETGEAR Add Printer Port Wizard. For each computer on your network, use the NETGEAR PS121 Mini Print Server Resource CD to run the Add Printer Wizard according to the steps below. Warning: Print manager software from Epson and from some HP printers can block communications between your PC and the PS121. Uninstall such print manager software before proceeding with the Add Printer Port Wizard.
Use the NETGEAR Add Printer Wizard to set up each PC to use the PS121.
a.
When the Print Server Setup Wizard finishes, you are prompted to run the Add Printer Port Wizard. Click Yes to proceed. Alternatively, from the Windows Start menu NETGEAR Print Server program group, you can run the NETGEAR Add Printer Wizard. After a short delay while the software searches the network for your PS121, the Printer Select window opens and displays the PS121 you have set up. Click Next to proceed to the Port/Printer name screen. Take note of the printer model number listed.
Printer Select Window (Add Port)
Note: If no printers are displayed in this window, use the Print Server Setup Wizard to check your TCP/IP configuration and make sure that your printer is recognized on the network. Also, be sure that both the PS121 and the connected printer are powered on, and the cable connections between the network, \ print server, and printer are secure.
b.
c.
3-6
Setup
User Manual for the NETGEAR PS121 Mini Print Server
Set up the correct printer driver for the printer port.
a.
Click Next to proceed to the Port/Printer name screen. Take note of the printer model number listed. Click Next to proceed to the Select Printer screen. If you see the exact printer model number listed as the printer model number from in the previous screen, click it to select it from the list. If prompted, print a test page to verify operation of the printer and the PS121. Then, close any remaining Add Printer Port Wizard or Windows Add Printer Wizard windows. Use the NETGEAR PS121 Mini Print Server Resource CD to run the Add Printer Port Wizard to set up each PC on you network that you want to use with the PS121.
Select the port you added
b.
c.
Setup
3-7
User Manual for the NETGEAR PS121 Mini Print Server
3-8
Setup
Chapter 4 Troubleshooting
This chapter gives information about troubleshooting your NETGEAR PS121 Mini Print Server. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. · Is the mini print server on and is the Status light lit? Go to "Basic Functioning" on page 4-1. · Have I connected the mini print server correctly? Go to "Printing Errors" on page 4-2. · I can't access the mini print server from my computer. Go to "Troubleshooting the TCP/IP Settings Using Ping" on page 4-3 · I can't remember the mini print server's configuration password, or I want to clear the configuration and start over again. Go to "Restoring the Default Configuration" on page 4-4. · How can I check the printer's current status remotely? Go to "Checking the Current Status of the Printer" on page 4-4
Basic Functioning
Note: For the most up-to-date PS121 installation details and troubleshooting guidance visit www.netgear.com.
If you have trouble setting up your PS121, check the tips below.
The mini print server has no power
· Make sure the power cord is connected to the mini print server.
Troubleshooting
4-1
User Manual for the NETGEAR PS121 Mini Print Server
·
Make sure the power adapter is connected to a functioning power outlet. If it is in a power strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it is not a switched outlet. Make sure you are using the correct NETGEAR power adapter supplied with your mini print server.
·
No lights are lit on the mini print server
It takes a few seconds for the status light to be lit. Wait a minute and check the status light on the mini print server.
Printing Errors
The printer is printing "garbage" characters
If the printer does not match the printer driver in the operating system, then run the Add Printer Wizard.
Windows error message appears when printing
Consult Windows help.
The print server is not found
Make sure you can access other places from your computer. If you cannot, then troubleshoot your computer or Internet connectivity. If you are running a software firewall, disable it. This includes the Windows XP firewall -- which may have been turned on during Windows upgrade or installation without you being aware of it.
Nothing is printing
· Try printing from another computer. If this is successful, then there is a problem with your computer configuration, not the print server. Consult the computer and operating system documentation.
Troubleshooting
4-2
User Manual for the NETGEAR PS121 Mini Print Server
· · ·
Turn off the print server, then turn it on. Test whether the print server works. If the printer does not match the printer driver in the operating system, then run the Add Printer Wizard. See "Setting Up Each PC to Recognize the Print Server" on page 5-1 Disable the printer's bidirectional feature, if it is turned on.
I am using a DHCP server, and the Mini Print Server gets an IP Address conflict
If the mini print server is left on when the DHCP server is turned off, the mini print server will retain its IP Address without informing the DHCP server. Reset the mini print server so it will obtain a new IP Address. This problem also arises if you assigned a static IP Address within the range used by the DHCP server. If so, use another address NOT within the range used by the DHCP server.
Troubleshooting the TCP/IP Settings Using Ping
The Windows ping utility sends an echo request packet to the designated device. The device then responds with an echo reply. You can ping the mini print server from your computer to verify that the LAN path to your mini print server is set up correctly. To ping the mini print server from a PC running Windows 95 or later:
1. 2.
From the Windows toolbar, click the Start button and select Run. In the field provided, type Ping followed by the IP address of the mini print server, as in this example:
ping 192.168.0.1
3.
Click OK. You should see a message like this one:
Pinging
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