User Manual for the NETGEAR PS121 Mini Print Server NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA Version v1.0 February 2004 Technical Support Please refer to the support information card that shipped with your product. By registering your product at www.netgear.com/register, we can provide you with faster expert technical support and timely notices of product and software upgrades. NETGEAR, INC. Support Information Phone: 1-888-NETGEAR, for US & Canada only. For other countries, see your Support information card. E-mail: support@netgear.com Web site: www.netgear.com Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein. ©2003 NETGEAR, Inc. NETGEAR, the NETGEAR logo, The Gear Guy and Everybody's Connecting are trademarks or registered trademarks of NETGEAR, Inc. in the United States and/or other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Other brand and product names are trademarks or registered trademarks of their respective holders. Information is subject to change without notice. All rights reserved. February 2004 Certificate of the Manufacturer/Importer It is hereby certified that the Model PS121 Print Server has been suppressed in accordance with the conditions set out in the BMPT- AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the notes in the operating instructions. Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations. VCCI Statement This equipment is in the Class B category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas. When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling. ii Contents Chapter 1 About This Manual Audience, Conventions, Scope ......................................................................................1-1 Chapter 2 Introduction About the NETGEAR PS121 Mini Print Server ..............................................................2-1 Key Features ..................................................................................................................2-2 What's in the Box? ..........................................................................................................2-3 Hardware Description .....................................................................................................2-4 Status Indicators .......................................................................................................2-4 The USB Port ...........................................................................................................2-5 Diagnostic/Reset Push Button .................................................................................2-6 How to Restore the Factory Default Settings ....................................................2-6 How to Generate a Diagnostic Printout .............................................................2-6 Chapter 3 Setup Verify Printer and Network Readiness ............................................................................3-1 Observe these Precautions ............................................................................................3-1 Overview of PS121 Print Server Setup ..........................................................................3-2 PS121 Default Factory Settings ...............................................................................3-2 First, Connect the Print Server and Printer to Your Network ..........................................3-3 Now, Install and Configure the PS121 Software .............................................................3-4 Finally, Set Up Each Computer to Use the PS121 .........................................................3-6 Chapter 4 Troubleshooting Basic Functioning ...........................................................................................................4-1 The mini print server has no power ..........................................................................4-1 No lights are lit on the mini print server ....................................................................4-2 Printing Errors .................................................................................................................4-2 The printer is printing "garbage" characters .............................................................4-2 Windows error message appears when printing ......................................................4-2 Contents iii The print server is not found ....................................................................................4-2 Nothing is printing ....................................................................................................4-2 I am using a DHCP server, and the Mini Print Server gets an IP Address conflict ..4-3 Troubleshooting the TCP/IP Settings Using Ping ...........................................................4-3 Restoring the Default Configuration ...............................................................................4-4 Checking the Current Status of the Printer .....................................................................4-4 Appendix A Technical Specifications Appendix B Understanding IP Addresses IP Addresses and the Internet ................................................................................. B-1 Netmask .................................................................................................................. B-3 Subnet Addressing .................................................................................................. B-4 Private IP Addresses ............................................................................................... B-6 Address Resolution Protocol ................................................................................... B-7 IP Configuration by DHCP ...................................................................................... B-7 Glossary List of Glossary Terms ................................................................................................... C-1 Index iv Contents User Manual for the NETGEAR PS121 Mini Print Server Chapter 1 About This Manual Thank you for purchasing the NETGEAR PS121 Mini Print Server. Audience, Conventions, Scope This reference manual assumes that the reader has basic-to-intermediate computer and Internet skills. This guide uses the following typographical conventions: Table 1. italics bold times roman courier font Typographical conventions Emphasis, books, CDs, URL names User input Screen text, file and server names, extensions, commands, IP addresses Note: This format is used to highlight information of importance or special interest. This manual is written for the PS121 Print Server according to these specifications: Table 1-1. Product Version Manual Publication Date Manual Specifications NETGEAR PS121 Mini Print Server February 2004 Note: Product updates are available on the NETGEAR, Inc. Web site at http://www.netgear.com/support/main.asp. About This Manual 1-1 User Manual for the NETGEAR PS121 Mini Print Server 1-2 About This Manual User Manual for the NETGEAR PS121 Mini Print Server Chapter 2 Introduction This chapter introduces the features, package contents, and appearance of the NETGEAR PS121 Mini Print Server. This manual describes the installation and use of the PS121 for operation with a Microsoft® Windows® XP, Windows® 2000, Windows® Me, or Windows® 98SE 2nd edition system. For quick installation and setup, please see the Model PS121 Print Server Installation Guide. This manual describes in detail how to set up the Model PS121 single USB Mini Print Server and provides you with further reference information. About the NETGEAR PS121 Mini Print Server Congratulations on your purchase of the NETGEAR® PS121 Print Server. NETGEAR Print Servers are fast and easy to set up with NETGEAR Print Server configuration software. The PS121 Print Server is packed with features, including: · Versatility. The Print Server supports up to three protocols: TCP/IP, SMB (Service Message Block), and NetBEUI. It features a 10/100BaseT Ethernet port for connection to your LAN and operating system support for Microsoft Windows. Easy Installation. The Print Server makes adding printers or plotters to your network simple. Easy Setup. A number of utility programs are supplied to simplify setup. For Windows 98/ Me/2000/XP users, the easy to configure Print Server Setup Wizard simplifies PS121 network configuration tasks. Web-based Interface. The Web-based interface provides an easy method of configuration in TCP/IP networks regardless of your operating system. Compact Size. This allows the Print Server to be used even where space is limited. · · · · Introduction 2-1 User Manual for the NETGEAR PS121 Mini Print Server Key Features The key features of the PS121 Print Server are: · · · · · Extremely compact size Easy configuration of the device with NETGEAR Print Server software that assures fast and easy setup for Windows 98, Windows Me, Windows 2000, and Windows XP 10/100 BASE-T standard Ethernet capable to connect any 10/100 Mbps hub and switch One USB port on the Model PS121 Print Server Upgradeable BIOS Flash EPROM Note: Product updates are available on the NETGEAR, Inc. web site at http://www.netgear.com/support/main.asp. For a list of USB printers that have been tested with NETGEAR print servers, see the Support section of the NETGEAR Web site. Note: Other USB printers may also be compatible, or partially compatible, but NETGEAR has not tested them. 2-2 Introduction User Manual for the NETGEAR PS121 Mini Print Server What's in the Box? Figure 2-1: PS121 Package Contents The product package should contain the following items: · · · · · PS121 Print Server AC Power adapter USB cable Installation Guide for the NETGEAR PS121 Mini Print Server (201-10011-01) NETGEAR PS121 Mini Print Server Resource CD , including: -- Driver and System Utility Software -- User Manual for the NETGEAR PS121 Mini Print Server -- Animated Network Properties Configuration Tutorial -- PC Networking Tutorial Warranty & Registration card Support information card · · If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. To qualify for product updates and product warranty registrations, fill out the registration information within 30 days of purchase. For priority service, register online on the NETGEAR Web page at: http://www.NETGEAR.com You can also fill out and return the Warranty & Registration Card that is included in your product package. Introduction 2-3 User Manual for the NETGEAR PS121 Mini Print Server Hardware Description The Model PS121 Mini Print Server LEDs indicate the status of the server and the Ethernet traffic. It has one 10/100 Mbps network port. The port operates in 10/100 Mbps when connected to a 10/ 100Mbps Ethernet network. It has one USB port. It has a power adapter receptacle that accepts a 9V 500mA DC power adapter. It has a diagnostic/reset button. As illustrated in the figure below, the PS121 Print Server has 2 LEDs. Figure 2-2: Model PS121 Mini Print Server Status Indicators See the table below for a description of the LED indicator lights: Table 2-1. LED Descriptions Description No power Idle normal operation Normal operation transmitting or receiving data from the network. Hardware error Firmware upgrade in progress ACT Status LED ERROR LED (Green) (Amber) Off On Flashing On Flashing Off Off Off On Flashing 2-4 Introduction User Manual for the NETGEAR PS121 Mini Print Server The USB Port The USB port of the Model PS121 Mini Print Server is a standard USB connector. PS121 USB Port Figure 2-3: Print Server USB Port Note: The Model PS121 Mini Print Server does not support printers using parallel connectors. If your printer uses a parallel connector, you should use one of the other NETGEAR Print Servers such as the Model PS101 Mini Print Server. Figure 2-4: Not Compatible with Centroni ...