SkypeTM WiFi Phone Model SPH101 Use Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA © 2006 by NETGEAR, Inc. All rights reserved. Customer Support NETGEAR, Inc. Support Information Phone: 1-888-NETGEAR, for US & Canada only. For other countries, see your support information card. E-mail: support@netgear.com North American NETGEAR website: netgear.com Translated Versions of This Manual Foreign language support: documentation.netgear.com/sph101/index.htm Contents Getting Started What Is in the Box ......................................................................... 2 Charge the Battery ........................................................................ 2 Join a Wireless Network ............................................................... 4 Sign In to Skype ............................................................................ 6 Try Your WiFi Phone ..................................................................... 7 Using the WiFi phone Controls ....................................................................................... 10 On/Off Button Menu .....................................................................11 Change Your Status .................................................................... 12 SkypeOut, SkypeIn, and Skype Voicemail .................................. 13 Get Your Skype Contacts ............................................................ 13 Contacts ...................................................................................... 14 Advanced Options ....................................................................... 17 Authorization ............................................................................... 21 History ......................................................................................... 23 Missed Calls ................................................................................ 23 Voicemail ..................................................................................... 24 iii Settings and Wireless Networks Settings Menu ............................................................................. 26 Network ....................................................................................... 28 General ....................................................................................... 29 Advanced .................................................................................... 30 Preferred Networks ..................................................................... 31 Connect to a Network ................................................................. 32 Troubleshooting Find the Problem ......................................................................... 35 Wireless Networks ...................................................................... 36 Wireless Default Settings and Technical Specifications Related Documents Regulatory Compliance iv Contents Getting Started Warning: This WiFi phone will not work during a power failure, broadband Internet outage, or without a wireless connection. The WiFi phone connects wirelessly to Skype through your broadband Internet connection. You can use the WiFi phone to make and receive calls and to manage Skype. To set up and use your WiFi phone: 1. Check the package contents. 2. Charge the battery. 3. Connect to a wireless network. 4. Sign in to Skype. 5. Use your WiFi phone. 1 What Is in the Box The SkypeTM WiFi Phone package includes the following items: · · · · · · WiFi phone Battery Battery charger SkypeTM WiFi Phone Model SPH101 Use Manual NETGEAR CD Warranty card Charge the Battery For information about radio frequency (RF) exposure, FCC notices and regulatory information, see "Regulatory Compliance" on page 43. The first time that you use the WiFi phone, follow these steps. 1. Remove the clear plastic cover from the display. 2. Open the back panel, put the battery inside the WiFi phone, and replace the back panel. 2 Getting Started Power cord connection Back panel 3. Connect the power cord, and plug it into an outlet. The battery charges, which can take up to 12 hours. 4. Push the On/Off button to turn on the WiFi phone. On/Off button 5. Use the soft key to accept the No Emergency Calls message. The WiFi phone tries to connect to a network. See "Join a Wireless Network" on page 4. Then it prompts you to sign in to Skype. See "Sign In to Skype" on page 6. Getting Started 3 Join a Wireless Network The WiFi phone scans for wireless networks in your area. It joins the first open network without wireless security that it finds. Then the display shows: · Sign in to Skype · Create new account Secure Networks If you want to join a particular network, or a network with wireless security, select Cancel with the soft key. Select Exit, and then select Connect. The WiFi phone shows a list of available networks. Use the *a/A button to change to lowercase, uppercase, or numeric entry. 4 Getting Started The first time that you join a wireless network with security, you must know the password or WEP keys. When entering letters, tap the button to change from a, to b, and so on. After you have joined the network, the WiFi phone remembers the network settings and saves them in Preferred Networks. See "Preferred Networks" on page 31. If you do not see the network that you want, make sure that it is up and running. Select Cancel and you will see these options: · Connect · Network properties · Refresh list · Preferred networks Select Refresh list to find the network. For more help with wireless networks, see "Settings and Wireless Networks" on page 25. Getting Started 5 Sign In to Skype After you join a network, you are prompted to sign in to Skype, or to create a new Skype account. Enter your Skype Name and Skype password. Use the *a/A button to change to lowercase, uppercase, or numeric entry. Select Yes to save your name and password for automatic sign in. If you have many contacts, you may need to wait five minutes or more to get them onto the WiFi phone the first time you sign in. You can use the soft keys to select Menu or Contacts. 6 Getting Started Try Your WiFi Phone Your WiFi phone is now ready to use. Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder. To make a call: 1. Enter the phone number. Tip: Purchase Skype credit from the Skype website in order to make SkypeOut calls. If you are making a SkypeOut call, press and hold down the zero (0) button to dial a plus sign (+) before entering the number. 2. Press the Call button. The Call button has a green phone icon on it, and is on the left side of the WiFi phone. For information about getting your Skype contacts and using the WiFi phone, see "Using the WiFi phone" on page 9. Getting Started 7 8 Getting Started Using the WiFi phone After you set up the WiFi phone, you can use it to make and receive calls. The WiFi phone controls are shown below. On/Off Headphone connector Volume control Select or Options Scroll Speaker phone control Back or Cancel Hang up Call *a/A button Special characters USB connector for supplied battery charger 9 Controls The controls on the WiFi phone are described in this section. · Volume control. Change the volume for the WiFi phone. · Speaker phone control. Turn the speaker phone on or off. · Select or Options. This soft key works with the display as Select, or Options. · Back or Cancel. This soft key works with the display as "Back" or "Cancel." · Call. Make a call. · Hang up. End a call. · Scroll. Scroll up or down through menu displays. You can use the edges to move left or right. · a/A * button. Use this together with the keypad buttons to enter lowercase letters, uppercase letters, or numbers. · Special characters. Use this to enter special characters such as punctuation marks. 10 Using the WiFi phone On/Off Button Menu The On/Off button is located at the top of the WiFi phone. After the WiFi phone starts up, you can use this button to display a menu. The menu offers these options: · Switch off. Switch off the WiFi phone. · Silent. Turn off the ring tone for the WiFi phone. · Change status. Change your Skype status. See"Change Your Status" on page 12. · My profile. View your profile. · Sign out. Sign out from Skype. Warning: Sign out removes the contacts and history from the phone. Make sure that you want to sign in with a different name before using this feature. · Network details. View details about the wireless network that you are using. · View networks. View wireless networks in your area. See "Join a Wireless Network" on page 4 and "Connect to a Network" on page 32. Using the WiFi phone 11 Change Your Status Normally, the WiFi phone is Online. To view or change the status: 1. Push the On/Off button located at the top of the WiFi phone. 2. Select Change status. The WiFi phone shows the following options: · Offline. Exit Skype, but stay connected to your wireless network. · Online. The WiFi phone is ready to make and receive Skype calls. · Skype me. Invite messages from Skype users. · Do not disturb. The WiFi phone will not receive calls. · Invisible. The WiFi phone is online, but appears to be Offline to other Skype users. For more information about these features, see the Skype website at skype.com. 12 Using the WiFi phone SkypeOut, SkypeIn, and Skype Voicemail The WiFi phone is optimized for Skype. With Skype you can make free calls to anyone else using Skype. If you have already signed up for the following you can also use them immediately on your WiFi phone: · SkypeOut. Make calls to people without Skype. · SkypeIn. People without Skype can call you at an assigned regular phone number. · Skype Voicemail. Send and receive voicemail from other Skype users. For more information about Skype, see the Skype website at skype.com. Get Your Skype Contacts The first time that you use your WiFi phone, or after it has been reset, your contacts are automatically loaded onto your WiFi phone. This can take five minutes or more. The contacts remain on the WiFi phone unless it is reset or you sign in with a different Skype Name. Using the WiFi phone 13 Contacts Select Contacts. Then scroll and select a contact. Either select the contacts icon, or choose Contacts with the soft key. History You can use these options: · Call. Call a contact. · Send voicemail. Send voicemail to a contact. · View Profile. View details about a contact. · Advanced. Display the Advanced Options menu. 14 Using the WiFi phone Call a Contact To call a contact: 1. Select a contact. You can press a letter key on the phone to go to contacts whose names begin with that letter. 2. Select Options with the soft key. Then select call. 3. During the call, you can use the soft keys to select Options or End Call. Select Options to use Hold, Mute/Unmute, Switch calls, or view participants. Using the WiFi phone 15 Options During a Call Choosing Options lets you manage your call and work with contacts. · Hold. Put the person you are calling on hold. The phone puts a call on hold if there is another incoming call. · Mute microphone/Unmute. Turn off the sound and turn it back on again. · Switch calls. Switch between calls. · View call participants. See which contacts are participating in the call. When you receive a call, the WiFi phone shows an incoming call message. You can answer the call, send a busy signal, or reject the call. To answer the call, use the soft key to select Answer, or press the Call button. 16 Using the WiFi phone Advanced Options Select a contact. Select Options, and then select Advanced. Scroll and select an advanced option. · Rename. Change a contact's name. · Remove. You can remove any contact from your contacts list. · Block. You can block or unblock a contact. A blocked icon shows which contacts are blocked. · Request authorization. See "Authorization" on page 21. · Add a contact. See "Add a Contact" on page 18. · Search for users. See "Search for Users" on page 20. Using the WiFi phone 17 Add a Contact You can add a Skype contact or a SkypeOut contact. Choose by Skype To add a Skype contact: 1. From the contacts list, select Options, and then select Advanced. 2. Scroll down and select Add Contact. 3. Choose By Skype Name. 4. Enter the name, and the WiFi phone searches for that name. 5. Select Add. The contact is added to the list. 6. Select OK to send an authorization request. 18 Using the WiFi phone By SkypeOut Number Tip: You may need to purchase Skype credit to make a Skype Out call. To add a SkypeOut contact: 1. From the contacts list, select Options, and then select Advanced. 2. Scroll down and select Add Contact. 3. Choose By SkypeOut number. 4. Enter a descriptive name for the contact. 5. Next, enter a "+", followed by the contact's number (including country code and area code). 6. Select OK, and the contact information is added to the cont ...