Router Setup Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA July 2008 208-10146-03 v1.0 © 2008 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR and the NETGEAR logo are registered trademarks, and RangeMax and Smart Wizard are trademarks of NETGEAR. Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein. ii Contents Getting to Know Your Wireless Router ................................................................................ 1 Unpacking Your New Router ............................................................................................. 1 What You Need Before You Begin ..................................................................................... 5 Two Setup Methods: Smart Wizard Setup or Manual Setup ............................................. 6 Smart Wizard Setup .......................................................................................................... 6 Manual Setup .................................................................................................................... 7 Accessing the Wireless Router after Installation ............................................................. 10 Updating Your Firmware .................................................................................................. 12 Setting Up and Testing Basic Wireless Connectivity ....................................................... 14 Implementing Appropriate Wireless Security ................................................................... 16 Product Registration, Support, and Documentation ........................................................ 17 Help with Troubleshooting .................................................................................................. 19 Basic Troubleshooting ..................................................................................................... 19 Troubleshooting Connectivity Using the Ping Utility ........................................................ 24 Default Configuration .......................................................................................................... 27 Default Configuration Settings ......................................................................................... 27 Restoring the Default Password and Configuration Settings ........................................... 28 Related Documents.............................................................................................................. 29 iii iv Getting to Know Your Wireless Router Congratulations on your purchase of the NETGEAR® WGR614v9 Wireless-G Router. Before you begin installing your router, check the package contents (see Unpacking Your New Router). Become familiar with the front and back panels of your router--especially the status lights--and the important information on the router label (see "Bottom Label" on page 5). Unpacking Your New Router The product package should contain the following items: · The router · A snap-on stand for your router · An AC power adapter (varies by region) · A yellow Ethernet cable · The Resource CD, which includes: ­ The Smart WizardTM Installation Assistant (Autorun.exe) ­ A PDF version of this manual ­ A link to the online User Manual Warranty and Support Information cards · If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Getting to Know Your Wireless Router v1.0, July 2008 1 Router Setup Manual To prepare your router for installation: 1. Carefully peel off the protective film covering the sides of your router. 2. Select an area suitable for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers). 3. Set up your router by doing one of the following: · · Place it in a vertical position by inserting the router into the supplied snap-on stand (not shown). Place it in a horizontal position (as shown in Figure 1). Figure 1 2 v1.0, July 2008 Getting to Know Your Wireless Router Router Setup Manual Router Front Panel 1 Figure 2 2 3 4 5 You can use the status lights on the front of the router to verify various conditions. Table 1. Item 1 Status Light Descriptions Activity On Slow Blinking Off Description Power is supplied to the router. Firmware is corrupted. See "Basic Functions Are Not Working" on page 20 for instructions on restoring your router firmware. Power is not supplied to the router. The system is initializing. Firmware is upgrading or restoring to factory default settings. The system is ready and running. Indicates that the wireless router radio is enabled. The wireless router radio is disabled. The Ethernet cable is connected but the router has not gotten an Internet address. The router has an Internet address. Data is being communicated through the Internet port. Function Power 2 Test On Blinking Off 3 Wireless On Off 4 Internet On (amber) On (green) Blinking Getting to Know Your Wireless Router v1.0, July 2008 3 Router Setup Manual Table 1. Item 5 Status Light Descriptions (continued) Activity On (green) Blinking (green) On (amber) Blinking (amber) Off Description The LAN port is connected to a 100 Mbps device. Data is being transmitted at 100 Mbps. The LAN port has detected a link with a 10 Mbps device. Data is being transmitted at 10 Mbps. No link is detected on this LAN port. Function LAN (Local Area Network) Router Back Panel The rear panel of the WGR614v9 router contains the items in the list that follows the figure. 1 Figure 3 2 3 4 5 The back of the router includes: 1. AC power adapter outlet 2. Four local (LAN) 10/100 Mbps Ethernet ports for connecting the router to local computers 3. Internet (WAN) Ethernet port for connecting the router to a cable or DSL modem 4. Restore factory settings button 5. Wireless antenna 4 v1.0, July 2008 Getting to Know Your Wireless Router Router Setup Manual Bottom Label View the label on the bottom of the router to identify the serial number, port connectors, status lights, and default login information. Figure 4 What You Need Before You Begin Prepare the following before you set up your router: · · Internet service. The configuration information your Internet Service Provider (ISP) gave you. Depending on how your Internet account was set up, you might need one or more of these settings for the router to access the Internet: ­ Host and domain names ­ Internet login name and password (frequently an e-mail address and password) ­ Domain Name Server (DNS) addresses ­ Fixed or static IP address Your ISP should have provided you with all the information needed to connect to the Internet. If you cannot locate this information, you can ask your ISP to provide it. · For cable modem service, use the computer you first used to set up your Internet service. Getting to Know Your Wireless Router v1.0, July 2008 5 Router Setup Manual Two Setup Methods: Smart Wizard Setup or Manual Setup You have two methods available for setting up your router: · Smart Wizard setup. This option is the easiest. The wizard guides you through the setup process, automates many of the steps, and verifies that necessary conditions exist and that steps you perform have been successfully completed. This option requires a PC running Microsoft Windows. Manual setup. This option is best if you cannot use the wizard on the CD, are replacing an existing router, or are technically knowledgeable. Follow the instructions in this manual to set up your router. Use the setup option that best suits you. · Smart Wizard Setup The wizard setup process takes about 20 minutes to complete. 1. Insert the NETGEAR CD into a Windows PC. The CD automatically starts and detects the language that you are using on your PC. Accept the language option, or change to a different language. If the CD does not automatically start, browse the CD and double-click on . 2. When the Welcome screen displays, click Setup to start the Smart Wizard. Follow the wizard instructions. At the close of installation, the Smart Wizard places a Router_Setup.html file on your computer's desktop so that you can view the router settings. It also places the Router Login shortcut on the desktop for you to access the router's main menu. 6 v1.0, July 2008 Getting to Know Your Wireless Router Router Setup Manual Manual Setup There are two steps to setting up your router: 1. Connect the router to the ADSL or cable modem, and connect a computer to the router (see "Connecting Your Router"). Your computer has to be set to automatically get its TCP/IP network settings from the router through DHCP. This is usually the case. If you are unsure about this, use the wizard on the CD, which automatically takes care of this for you, or refer to the documentation for your computer. 2. Configure the router to use your Internet service (see "Accessing the Wireless Router after Installation" on page 10). Connecting Your Router To connect your router: 1. Connect the router, the computer, and the modem. a. Turn off your computer. b. Turn off and unplug the cable or ADSL broadband modem. c. Locate the Ethernet cable (1) that connects your computer to the modem. 1 2 Figure 5 d. Disconnect the cable at the modem end only (2). Getting to Know Your Wireless Router v1.0, July 2008 7 Router Setup Manual e. Securely insert the free end of the cable (1) into a LAN port on the router, such as LAN port 4 (3). 1 3 Figure 6 f. Securely insert the yellow cable (5) that came with your router into the yellow Internet port of the router (4), and the other end into the modem (2). 2 4 5 Figure 7 Your network cables are connected, and you are ready to start your network. 8 v1.0, July 2008 Getting to Know Your Wireless Router Router Setup Manual 2. Start your network in the correct sequence. Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet. a. First, plug in and turn on the cable or DSL modem. Wait 2 minutes. b. Now, plug the power adapter into your router and into a power outlet. Wait 1 minute. c. Last, turn on your computer. For DSL customers, if software logs you in to the Internet, do not run that software. You might need to go to the Internet Explorer Tools menu, select Internet Options, and then click the Connections tab, where you can select Never dial a connection. 1 Figure 8 2 3 4 5 d. Check the router status lights to verify the following: · · · · Power. The power light (1) should turn solid green. Test. The test light (2) should turn solid amber when the router is first turned on, then go off after 2 minutes. Wireless. The Wireless light (3) should be on. Internet. The Internet port light (4) should be lit. If not, make sure the Ethernet cable is securely attached to the router Internet port, and the modem is powered on. 9 v1.0, July 2008 Getting to Know Your Wireless Router Router Setup Manual · LAN. A LAN light (5) should be lit. Green indicates your computer is communicating at 100 Mbps; amber indicates 10 Mbps. If a LAN light is not lit, check that the Ethernet cable from the computer to the router is securely attached at both ends, and that the computer is turned on. For general information about the status lights, see "Router Front Panel" on page 3. For help if the status lights are not as described, see "Basic Functions Are Not Working" on page 20. Accessing the Wireless Router after Installation After installing your router manually, you must open a browser window and log in to the router to complete your wireless setup. If you installed using the Resource CD, you still need to log in to the router any time you wish to change settings. To access the router using its login name and password: 1. Type http://www.routerlogin.net in the address field of your browser, and then press Enter. Figure 9 Connect to the router by typing any one of these three URLs in the address field of your browser, then pressing Enter: · http://www.routerlogin.net · http://www.routerlogin.com · http://192.168.1.1 10 v1.0, July 2008 Getting to Know Your Wireless Router Router Setup Manual A login window similar to the one shown in Figure 10 displays: Figure 10 2. When prompted, enter admin for the router user name and password for the router password, both in lowercase letters. (For security reasons, the router has its ...