Wireless Router Setup Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 2006-03 © 2006 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein. ii v1.0, 2006-03 Contents Wireless Router Setup Manual Chapter 1 Connecting the Router to the Internet What's in the Box? ..........................................................................................................1-1 The Wireless Router Label .......................................................................................1-1 The Front of the Wireless Router .............................................................................1-2 The Back of the Wireless Router .............................................................................1-3 What You Need Before You Begin ..................................................................................1-3 Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup ......................................1-4 Smart Wizard Setup .......................................................................................................1-4 Manual Setup .................................................................................................................1-5 To Connect Your Wireless Router ............................................................................1-5 Product Registration, Support, and Documentation .......................................................1-9 How to Access the Wireless Router Again Later ..........................................................1-10 How to Set Up and Test Basic Wireless Connectivity ................................................... 1-11 Implement Appropriate Wireless Security ....................................................................1-12 Chapter 2 Troubleshooting Quick Tips .......................................................................................................................2-1 Be sure to always start your network in this sequence: ..........................................2-1 Make sure the Ethernet cables are securely plugged in. .........................................2-1 Make sure the network settings of the computer are correct. .................................2-1 Check the router status lights to verify correct router operation. .............................2-2 To Verify Basic Functioning ............................................................................................2-2 Power Light Not On ..................................................................................................2-2 Power Light Stays Amber .........................................................................................2-3 LAN or Internet Port Lights Not On ..........................................................................2-3 Power LED Blinks Green Once Per Second ............................................................2-3 1 v1.0, 2006-03 Troubleshooting Logging In to the Wireless Router ........................................................2-3 Troubleshooting the Internet Service Connection ...........................................................2-4 Internet Connection ..................................................................................................2-4 Obtaining an Internet IP Address .............................................................................2-5 Troubleshooting PPPoE ...........................................................................................2-5 Troubleshooting Internet Browsing ..........................................................................2-6 Restoring the Default Configuration and Password ........................................................2-6 Advanced Troubleshooting Using the Ping Utility ...........................................................2-7 Testing the Path from a PC to Your Router ..............................................................2-7 Testing the Path from a PC to the Internet ...............................................................2-8 Appendix A Technical Specifications Appendix B Related Documents 2 v1.0, 2006-03 Chapter 1 Connecting the Router to the Internet This chapter describes how to connect your router and how to access the Internet through it. What's in the Box? The product package should contain the following items: · · · · The wireless router An AC power adapter (varies by region) A blue Ethernet cable Resource CD, including: -- The Smart Wizard Installation Assistant -- This manual Warranty and Support Information cards · If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. The Wireless Router Label View the label on the back of the wireless router to identify the serial number, port connectors, status lights, and default login information. Figure 1-1 Connecting the Router to the Internet v1.0, 2006-03 1-1 Wireless Router Setup Manual The Front of the Wireless Router 1 2 3 4 Figure 1-2 You can use the status lights on the front of the wireless router to verify various conditions. Table 1-1. Status Light Activity On -- Amber On -- Green Fast blink -- Green Slow blink -- Green Off On -- Amber 2. Internet On -- Green Blink -- Green On Description The router integrity test is running. Power is on and the router is ready. Software update is in progress. There is a problem with the wireless router software. Power is not supplied to the router. The Ethernet cable is connected but the wireless router has not gotten an Internet address. The wireless router has an Internet address. Data is being communicated with the Internet. Indicates that the Wireless port is initialized. The local port is connected to a 100 Mbps device. Data is being transmitted at 100 Mbps. The local port has detected a link with a 10 Mbps device. Data is being transmitted at 10 Mbps. No link is detected on this port. 1. Power 3. Wireless On (Green) 4. LAN (Local Area Blink (Green) Network) Lights On (Amber) Blink (Amber) 1-4 Off 1-2 v1.0, 2006-03 Connecting the Router to the Internet Wireless Router Setup Manual The Back of the Wireless Router 1 2 3 4 Figure 1-3 The back of the wireless router has the following port connections: 1. Factory default reset button 2. Four local Ethernet ports for connecting the local computers 3. Internet port for connecting to a cable or ADSL modem 4. Power adapter port What You Need Before You Begin Prepare the following before you set up your router: · · Internet service. The configuration information your Internet Service Provider (ISP) gave you. Depending on how your Internet account was set up, your may need one or more of these settings for the wireless router to access the Internet: -- Host and Domain Names -- Internet Login Name and Password (frequently an email address and password) -- Domain Name Server (DNS) Addresses -- Fixed or Static IP Address Connecting the Router to the Internet v1.0, 2006-03 1-3 Wireless Router Setup Manual Your ISP should have provided you with all the information needed to connect to the Internet. If you cannot locate this information, you can ask your ISP to provide it. · For cable modem service, use the computer you first used to set up your Internet service. Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup You have two methods available for setting up your wireless router. · Smart Wizard Setup: Click Setup on the CD to use the Smart Wizard. -- This option is the easiest. The wizard guides you through the setup process, automates many of the steps, and verifies that necessary conditions exist and that steps you perform have been successfully completed. · -- This option requires a PC running Microsoft Windows. Manual Setup: This option is best if you cannot use the wizard on the CD, are replacing an existing wireless router, or are technically knowledgeable. Follow the instructions in this manual to set up your wireless router. Use the setup option that best suites you. Smart Wizard Setup The wizard setup process should take about 20 minutes to complete. 1. Insert the NETGEAR CD into a Windows PC. The CD will automatically start and detect the language you are using on your PC. Accept the language option or change to a different language. Note: If the CD does not automatically start, browse the CD and double-click on Autorun. 2. Click Next to proceed. 3. Click Setup to start the Smart Wizard installation assistant. Follow the wizard instructions. 1-4 v1.0, 2006-03 Connecting the Router to the Internet Wireless Router Setup Manual Manual Setup There are two steps to setting up your wireless router: 1. Connect the router to the ADSL or cable modem, and connect a computer to the router. Note: Your computer has to be set to automatically get its TCP/IP network settings from the router via DHCP. This is usually the case. If your are unsure about this, use the wizard on the CD which automatically takes care of this for you, or refer to the documentation for your computer. 2. Configure the router to use your Internet service. To Connect Your Wireless Router 1. Connect the wireless router, the computer, and the modem. a. Turn off your computer. b. Turn off and unplug the cable or ADSL broadband modem. c. Locate the Ethernet cable (1) that connects your computer to the modem. 1 2 Figure 1-4 d. Disconnect the cable at the computer end only (2). Connecting the Router to the Internet v1.0, 2006-03 1-5 Wireless Router Setup Manual e. Securely insert the Ethernet cable from your modem into the Internet port of the wireless router (3). 3 Figure 1-5 f. Securely insert the blue cable (4) that came with your wireless router into a LAN port on the router such as LAN port 1 (5), and the other end into the Ethernet port of your computer (6). 6 5 4 Figure 1-6 Your network cables are connected and you are ready to start your network. 2. Start your network in the correct sequence Warning: Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet. a. First, plug in and turn on the cable or DSL modem. Wait 2 minutes. 1-6 v1.0, 2006-03 Connecting the Router to the Internet Wireless Router Setup Manual b. Now, plug the power cord into your wireless router and into a power outlet. Wait 1 minute. c. Last, turn on your computer. Note: For DSL customers, if software logs you in to the Internet, do not run that software. You may need to go to the Internet Explorer Tools menu, Internet Options, Connections tab page where you can select "Never dial a connection." 1 2 3 4 Figure 1-7 d. Check the wireless router status lights to verify the following: · Power: The power light (1) should turn solid green. If it does not, see "Quick Tips" on page 2-1. · Wireless: The wireless light (2) is lit after turning on the router. · Internet: The Internet port light (3) should be lit. If not, make sure the Ethernet cable is securely attached to the wireless router Internet port and the modem, and the modem is powered on. · LAN: A LAN light (4) should be lit. Green indicates your computer is communicating at 100 Mbps; amber indicates 10 Mbps. If a LAN light is not lit, check that the Ethernet cable from the computer to the router is securely attached at both ends, and that the computer is turned on. Connecting the Router to the Internet v1.0, 2006-03 1-7 Wireless Router Setup Manual 3. Connect to the wireless router by typing http://www.routerlogin.net in the address field of your browser, then click Enter. Figure 1-8 Tip: Connect to the wireless router by typing any one of these three URLs in the address field of your browser, then clicking Enter: · · http://www.routerlogin.net http://www.routerlogin.com · http://192.168.1.1 The wireless router will prompt you to enter the user name of admin and the password. A login window like the one shown below opens: Figure 1-9 4. For security reasons, the router has its own user name and password. When prompted, enter admin for the router user name and password for the router password, both in lower case letters. Note: The router user name and password are not the same as any user name or password you may use to log in to your Internet connection. 1-8 v1.0, 2006-03 Connecting the Router to the Internet Wireless Router Setup ...