Wireless Router Setup Manual NETGEAR, Inc. 4500 Great America Parkway September 2007 208-10148-01 v1.0 Trademarks NETGEAR and the NETGEAR logo are registered trademarks, and RangeMax and Smart Wizard are trademarks of NETGEAR. Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein. © 2007 by NETGEAR, Inc. All rights reserved. ii Contents Getting to Know Your Wireless Router ................................................................................ 1 Unpacking Your New Wireless Router ............................................................................... 1 What You Need Before You Begin ..................................................................................... 6 Updating Your Router Firmware ........................................................................................ 7 Two Setup Methods: Smart Wizard Setup or Manual Setup ............................................. 7 Smart Wizard Setup .......................................................................................................... 8 Manual Setup .................................................................................................................... 8 Product Registration, Support, and Documentation ........................................................ 13 Accessing the Wireless Router after Installation and Checking for New Firmware ......... 14 Setting Up and Testing Basic Wireless Connectivity ....................................................... 16 Implementing Appropriate Wireless Security ................................................................... 17 Help with Troubleshooting .................................................................................................. 19 Basic Troubleshooting ..................................................................................................... 19 Troubleshooting Connectivity Using the Ping Utility ........................................................ 25 Default Configuration .......................................................................................................... 27 Default Configuration Settings ......................................................................................... 27 Restoring the Default User Name and Password ............................................................ 30 Related Documents.............................................................................................................. 31 Contents iii iv Contents Getting to Know Your Wireless Router Congratulations on your purchase of the NETGEAR® RangeMax Duo Wireless-N Router WNDR3300. Before you begin installing your router, check the package contents (see Unpacking Your New Wireless Router). Become familiar with the front and back panels of your router--especially the status lights--and the important information on the router label (see "Bottom Label" on page 6). Unpacking Your New Wireless Router The product package should contain the following items: · The wireless router · A snap-on stand for your wireless router · An AC power adapter (varies by region) · A yellow Ethernet cable · The Resource CD, which includes: ­ The Smart Wizard Installation Assistant (Autorun.exe) ­ A PDF version of this manual ­ A link to the online Reference Manual Warranty and Support Information cards · If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. To prepare your router for installation: 1. Carefully peel off the protective film covering the sides of your router. Getting to Know Your Wireless Router v1.0, September 2007 1 Wireless Router Setup Manual 2. Set up your wireless router by inserting the router into the stand supplied with your router. Figure 1 3. Place your router in an area suitable for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers). 2 Getting to Know Your Wireless Router v1.0, September 2007 Wireless Router Setup Manual Router Front Panel 2.4 GHz 5GHz 1 2 3 4 5 Figure 2 You can use the status lights on the front of the wireless router to verify various conditions. Table 1. Item 1 Status Light Descriptions Activity On green solid Blinking Off Description Power is supplied to the router. The unit is starting up, or the reset button is being pushed to restore the factory default settings. Power is not supplied to the router. The unit is operating in 11 N mode at 2.4 GHz. The unit is operating in Legacy G mode at 2.4 GHz. Data is being communicated over the wireless network. The unit is operating in 11 N mode at 5 GHz. 11 N mode at 5 GHz is off. Data is being communicated over the wireless network. No Ethernet cable is connected to the modem. The Ethernet cable connection to the modem is good. Packets are being transmitted and received from a modem or other network device, but no IP address has been received. No IP address has been received. IP address has been received. IP address received and data is being transmitted and received. Function Power 2 2.4 GHz Mode On blue solid Amber Blinking 3 5 GHz Mode On blue solid Off Blinking 4 Internet Amber off Amber on Amber blinking Green off On Blinking Getting to Know Your Wireless Router v1.0, September 2007 3 Wireless Router Setup Manual Table 1. Item 5 Status Light Descriptions (continued) Activity Green Amber Description The LAN port has detected a 100 Mbps link with an attached device. The LAN port has detected a 10 Mbps link with an attached device. Function LAN Router Back Panel The rear panel of the WNDR3300 router contains the items in the list that follows the figure. 1 Figure 3 2 3 4 The back of the wireless router includes: 1. Four local (LAN) 10/100 Mbps Ethernet ports for connecting the router to local computers 2. Internet (WAN) Ethernet port for connecting the router to a cable or DSL modem 3. Factory default reset button 4. AC power adapter outlet 4 Getting to Know Your Wireless Router v1.0, September 2007 Wireless Router Setup Manual Top Panel Figure 4 The top of the wireless router includes a dome that performs two functions: · Antenna display lights. The lights identify which of the seven internal antennas are active. The lights flash according to the direction of the wireless signal. These status lights are off by default but can be turned on. Wi-Fi Protected Setup (WPS). Pushing on the dome opens a 2 minute window for the router to enable WPS security with other WPS-enabled devices. · To turn the antenna display lights on or off: 1. Push the dome for less than 2 seconds, then release. If lights are off they will turn on. 2. Push the dome for less than 2 seconds, then release. If lights are on they will turn off. To connect to another device using WPS: 1. Push the dome for over 2 seconds, then release. The dome lights should begin to blink. While the router is in WPS enable mode (a maximum of 2 minutes), wireless security is not enabled. Indoors, computers can connect over wireless networks at a range of several hundred feet. Unlike wired network data, your wireless data transmissions can extend beyond your walls and anyone with a compatible adapter can receive them, allowing others outside of your immediate area to access your network. For more information on security, see the Reference Manual that is available from a link on the Resource CD as well as a link in the main menu of your router. Getting to Know Your Wireless Router v1.0, September 2007 5 Wireless Router Setup Manual 2. While the dome light is blinking, you have 2 minutes to enable WPS on the device you are trying to connect with the router. The blinking will cease when one of these 2 conditions occur (The lights return to off or antenna display, depending on how you have set them.): · WPS is enabled between the router and the other device you are connecting to. · The 2 minute window period expires for establishing a WPS connection. Whether or not a connection is established, your router security and SSID will now be configured for WPS. 3. If after enabling WPS you need to connect a device that does not include WPS functionality, you will need to first log into the router and obtain the security key. For more information, refer to "Accessing the Wireless Router after Installation and Checking for New Firmware" on page 14 and the online Reference Manual, available as a link on the Resource CD. 4. If you want to disable WPS, you have to reset your router to default factory settings. For information on resetting, see "Restoring the Default User Name and Password" on page 30. Bottom Label View the label on the bottom of the wireless router to identify the serial number, port connectors, status lights, and default login information.. Figure 5 What You Need Before You Begin Prepare the following before you set up your router: · 6 Internet service. Getting to Know Your Wireless Router v1.0, September 2007 Wireless Router Setup Manual · The configuration information your Internet Service Provider (ISP) gave you. Depending on how your Internet account was set up, you might need one or more of these settings for the wireless router to access the Internet: -- Host and domain names -- Internet login name and password (frequently an e-mail address and password) -- Domain Name Server (DNS) addresses -- Fixed or static IP address Your ISP should have provided you with all the information needed to connect to the Internet. If you cannot locate this information, you can ask your ISP to provide it. · For cable modem service, use the computer you first used to set up your Internet service. Updating Your Router Firmware NETGEAR is always improving the operability and features included with your router. To make it easy for you to receive the best, most up-to-date features of your router, NETGEAR provides a variety of methods for updating your product. · · The Smart Wizard installation assistant lets you check for and install updates as part of the setup activity. The router includes an update feature that lets you check for and install updates. You must be logged in to the router to use this feature. These options are discussed in "Accessing the Wireless Router after Installation and Checking for New Firmware" on page 14. Two Setup Methods: Smart Wizard Setup or Manual Setup You have two methods available for setting up your wireless router: · Smart Wizard Setup.This option is the easiest. The wizard guides you through the setup process, automates many of the steps, and verifies that necessary conditions exist and that steps you perform have been successfully completed. This option requires a PC running Microsoft Windows. Manual Setup. This option is best if you cannot use the wizard on the CD, are replacing an existing wireless router, or are technically knowledgeable. Follow the instructions in this manual to set up your wireless router. 7 · Getting to Know Your Wireless Router v1.0, September 2007 Wireless Router Setup Manual Use the setup option that best suites you. Smart Wizard Setup The wizard setup process takes about 20 minutes to complete. 1. Insert the NETGEAR CD into a Windows PC. The CD automatically starts and detects the language you are using on your PC. Accept the language option, or change to a different language. If the CD does not automatically start, browse the CD and double-click Autorun. Be sure to double-click the Autorun file that begins with an upper-case A. 2. When the Welcome screen displays, click Setup to start the Smart Wizard. Follow the wizard instructions. Manual Setup There are two steps to setting up your wireless router: 1. Connect the router to the ADSL or cable modem, and connect a computer to the router. Your computer has to be set to automatically get its TCP/IP network settings from the router through DHCP. This is usually the case. If your are unsure about this, use the wizard on the CD, which automatically takes care of this for you, or refer to the documentation for your computer. 2. Configure the router to use your Internet service. Connecting Your Wireless Router To connect your wireless router: 1. Connect the wireless router, the computer, and the modem. a. Turn off your computer. b. Turn off and unplug the cable or ADSL broadband modem. 8 Getting to Know Your Wireless Router v1.0, September 2007 Wireless Router Setup Manual ...