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User manual NORTEL M3904
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This product, although classified under the brand NORTEL, may have been manufactured by NORTHERN TELECOM after mergers, acquisitions, or a change in name.
COMMENTS
hard to use, it is a good set but it´s pricey, specially if your pbx is voip capable i would go for an ip set. I can not give an opinion until i've used the product. can't use the product till i download the user guide., just rec'd this phone. so initial impression is very positive. just disappointed that no manual was provided. , it seems easy to use, but i am not familiar with the overall functions and options available with this phone.
i am sure once i learn how to better use this phone my overall satisfaction will increase.. Sweet jsity how many letters do i ahve to type.
, good phone
. It's an okay phone., great features
, need teh manual first, how do you get a message.not happy
, this is a very vaulable phone.. Very good, prongs on phone easy to damage. , have had no adverse issues with the phone. helpful to have call history's in the nature of our work/legal purposes. . Don't have one, the phone is o.k. no nonsense, but confusing when trying to change name on dial list.. The phone is good., good phone system, very good unit to have on my staff switch, easy to use, nice unit.nice unit, easy to use., i like it. Good phone, it is very nice, new user, but loving it so far. just need some help with some of the features i dont know about. . We don't have a choice - it is under contract., i like the phone itself but do not like the way it handles calling people back from the call log list. Not an intuitive interface... , great phone just have to find out how to program the phone for the use with a headset, dont really know all the capabilities without user guide, confusing to set up.used the phone in previous job and became very comfortable with it. never have had a problem, overall a good telephone.. Works fine., love it.The NORTEL M3904 forum
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Manual abstract: user guide NORTEL M3904
Detailed instructions for use are in the User's Guide.
Nortel Knowledge Network
Meridian Digital Telephones
M3901 M3902 M3903 M3904
User Guide
Enterprise Voice Solutions Customer Documentation
While you are away from your desk: Call Forward
38
Contents
M3900 Series Meridian Digital Telephone
M3901 M3902 M3903 M3904 ................................................................................................. 1 ................................................................................................. 2 ................................................................................................. 3 ................................................................................................. 4
1
Your Telephone's Controls Terms you should know Your telephone call features
Use handsfree calling (M3902, M3903, and M3904) ............................ 10 Activate/deactivate Group listening ...................................................... 12 Use the Predial feature ......................................................................... 14
5 8 10
Make a call
Make a call while on-hook ................................................................... 16 Auto Dial ............................................................................................ 16 Ring Again (M3902) ............................................................................ 17 Ring Again (M3903 and M3904) ......................................................... 18 Redial last number called ..................................................................... 19 Use Speed Call (M3902) ...................................................................... 20 Use Speed Call (M3903 and M3904) ................................................... 21 Make a System Speed Call ................................................................... 22 Use Hot Line ........................................................................................ 22 Make an Intercom call .......................................................................... 23
15
Answer a call While on an active call
Place a call on Hold ............................................................................. 25 Transfer a call (M3902) ....................................................................... 25 Transfer a call (M3903 and M3904) ..................................................... 26 Use Timed Reminder Recall ................................................................... 27 Use Attendant Recall ............................................................................ 28 Use Call Park (M3902) ......................................................................... 28
24 25
i
Contents
Use Call Park (M3903 and M3904) ...................................................... 30 Calling Party Number (M3902) ............................................................. 33 Calling Party Number/Charge Account (M3903 and M3904) ................. 33 Display incoming calls .......................................................................... 34 Trace a Malicious call ........................................................................... 35
Incoming calls
Activate Automatic Answerback ............................................................ 36 Use Call Pickup .................................................................................... 37 Use Call Waiting ................................................................................. 38
36
While you are away from your desk
Forward calls (M3902) ......................................................................... 39 Forward calls (M3903 and M3904) ...................................................... 40 Forward internal calls only .................................................................... 41 Use Remote Call Forward ..................................................................... 42
39
Secure your telephone Talk with more than one person
Set up a Conference call (M3902) ......................................................... 45 Set up a Conference call (M3903 and M3904) ...................................... 46 Join a call (M3902) .............................................................................. 47 Join a call (M3903 and M3904) ........................................................... 47 Selectable Conferee Display and Disconnect .......................................... 48 Use Group Call .................................................................................... 49
44 45
Work without interruption
Activate Make Set Busy ........................................................................ 51
51
Additional Call Features
Auto Dial Transfer Feature .................................................................... 52 Use the buzz signal .............................................................................. 52 Call Page to make an announcement ..................................................... 53 Centrex/Exchange Switch Hook Flash ................................................... 53 Charge or Force Charge a call (M3902) ................................................ 54 Charge or Force Charge a call (M3903 and M3904) ............................. 56 ii Draft 0.01
52
Contents Enhanced Override Feature .................................................................. 58 Forced Camp-on .................................................................................. 59 Station Camp-on ................................................................................. 60 Override Feature ................................................................................. 61 Privacy Release .................................................................................... 62 Radio Paging ...................................................................................... 63 Voice Call ........................................................................................... 65 Use the Voice Messaging control screens ............................................... 65
Hospitality features
Automatic Wake-Up ............................................................................ 67 Message Registration ........................................................................... 69 Maid Identification ............................................................................... 70 Room Status ........................................................................................ 71
67
Meridian SL-100 CLASS Features
Anonymous Caller Rejection ................................................................. 72 Automatic Callback .............................................................................. 73 Automatic Recall .................................................................................. 74 Customer Originated Trace ................................................................... 75 Calling Name and Number Delivery Blocking ........................................ 76 Selective Call Forward .......................................................................... 76
72
Telephone display
M3902 display .................................................................................... 77 M3903 display .................................................................................... 77 M3904 display .................................................................................... 78
77
Options List
Select a language ................................................................................ 80 Change a Feature Key label (M3902) ................................................... 80 Change a Feature Key label (M3903 and M3904) ................................. 82 Adjust Screen contrast .......................................................................... 84 Adjust volume ...................................................................................... 84 Choose Ring type ................................................................................. 85 Select Call Log options ......................................................................... 85 Use Live dial pad ................................................................................. 86
79
iii
Contents
Select Preferred name match ................................................................. 86 Set up area code ................................................................................. 86 Enable Call timer ................................................................................. 87 Select Date/time format ........................................................................ 87 Enable Key click ................................................................................... 87 Use Headset port on call ....................................................................... 88 Activate Headset port external alerter .................................................... 88 Use Call indicator light ......................................................................... 88 Set On-hook default path ...................................................................... 89 Display diagnostics .............................................................................. 89 Activate Group Listening ....................................................................... 90
Call Log and Personal Directory display and navigation
M3903 Call Log display and navigation ................................................ 91 Access your Callers List or Redial List (M3903) ....................................... 91 M3904 Personal Directory and Call Log display and navigation .............. 92 Access your Personal Directory, Callers List, or Redial List (M3904) .......... 93 Call Log and Personal Directory password protection (M3903 and M3904) ........................................................................... 94
91
Call Log
Access and use the Callers List (M3903) ................................................ 97 Access and use the Callers List (M3904) ................................................ 98
97
Redial List
100
Access and use the Redial List (M3903) ............................................... 100 Access and use the Redial List (M3904) ............................................... 101
iv
Draft 0.01
Contents
Access and use the Personal Directory
102
Access the Personal Directory ............................................................. 102 Add a Personal Directory entry ........................................................... 102 Add an incoming call ......................................................................... 104 Add an outgoing call ......................................................................... 105 Delete or edit a Personal Directory entry .............................................. 106 Delete your Personal Directory ............................................................ 107 Use the Personal Directory to make a call ............................................ 107 Use Card View .................................................................................. 108 Search for an entry ............................................................................ 109 Copy a number from the Redial List ..................................................... 109
Set-to-Set Messaging Corporate Directory Virtual Office M3901 Feature Operation
111 114 117 119
M3901 Fixed Keys ............................................................................. 119 Program a feature or an Auto Dial ...................................................... 121 Use Auto Dial .................................................................................... 122 Use Speed Call .................................................................................. 122 Use Call Transfer ............................................................................... 123 Set up a Conference call ..................................................................... 124 Activate Ring Again ........................................................................... 125 Make a call ....................................................................................... 126 Receive a call .................................................................................... 126 Feature Activation Indicator ................................................................ 126 Message Waiting and Call Status Indicator .......................................... 126
v
Contents
Accessories for the M3900 Series telephones
127
Accessory Connection Module (ACM) .................................................. 127 Analog Terminal Adapter (ATA) .......................................................... 127 Computer Telephony Integration Adapter (CTIA) ................................... 127 Display-based Expansion Module ........................................................ 127 External Alerter and Recorder Interface ...... ...
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