User manual NUANCE DRGON NATURALLYCLEAR USB 5 SUPPLEMENT

Dragon NaturallyClear USB TM User's Guide Supplement 03-372-50-01 August 2000. Version 5. Professional, Preferred, and Standard editions. This material may not include some last-minute technical changes and/or revisions to the program. Changes are periodically made to the information described here. Future versions of this material will incorporate these changes. Lernout & Hauspie Speech Products N.V. (L&H) may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to such patents. The software is subject to one or more of the following U.S. patents, among others: 5,027,406; 5,202,952; 5,428,707; 5,526,463; 5,680,511; 5,715,367; 5,754,972; 5,765,132; 5,794,189; 5,799,279; 5,809,453; 5,818,423; 5,822,730; 5,850,627; 5,903,864; 5,909,666; 5,915,236; 5,920,836; 5,920,837; 5,946,654; 5,949,886; 5,960,394; 5,983,179; 6,029,124; 6,052,657; 6,064,959; 6,073,097; 6,088,671; 6,092,043; 6,092,044. Specifications subject to change without notice. Appearance of microphone may vary from that shown. Copyright © 2000 Lernout & Hauspie Speech Products N.V. All rights reserved. No part of this material or software may be reproduced in any form or by any means, including electronic or mechanical, such as photocopying or recording, or by any information storage and retrieval systems, without the express written consent of L&H. Dragon Systems, L&H, NaturallySpeaking, NaturallyMobile, Select-and-Say, Vocabulary Builder, Vocabulary Editor, MouseGrid, BestMatch, and the L&H and Dragon Systems logos are registered trademarks or trademarks of L&H in the United States and/or other countries. All other names and trademarks referenced herein are trademarks of L&H or their respective owners. Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and where Lernout & Hauspie Speech Products N.V is aware of the trademark, the first occurrence of the designation is printed with a trademark (TM) or registered trademark (®) symbol. Microsoft, Outlook, Windows, and Windows NT are trademarks of Microsoft Corporation. 03-372-50-01 Dragon NaturallyClear USB--User's Guide Supplement T he Dragon NaturallyClearTM USB is the best way to ensure highquality sound input for speech-recognition applications, even on laptop and other computers with inherently noisy internal environments. Accurate speech recognition depends on high-quality audio input. The USB System includes built-in sound card elements for converting speech into digital form and accepts all high-quality headset microphones compatible with Dragon NaturallySpeaking®. Digitized speech is fed directly into the speech-recognition program through a Universal Serial Bus (USB) connection. This solution guarantees highquality audio input, regardless of the quality of the computer's sound card or built-in sound system. System Requirements The USB System works with any USB-compliant Windows® 98, Windows 2000, or Windows Millennium computer with an available USB port. It will work with any continuous speech-recognition program from Dragon Systems®, including Dragon NaturallySpeaking 5. For system requirements of a specific speech-recognition program, see the documentation for that program. Installing the Microphone Install the USB System as you would any other USB-compatible device. 1 Insert the pink plug on the headset microphone into the microphone jack on the USB pod. 2 Insert the black plug on the headset microphone into the headset jack on the USB pod. 3 Plug the USB connector for the pod into an available USB port on your computer. (You can plug it in before you start your computer or while Windows is running.) The first time Windows detects that the microphone is connected, it automatically launches the Add New Hardware Wizard. 4 Select the option to Search for a suitable driver in the Add New Hardware Wizard. When asked to specify the location of the driver, insert the installation disk into your disk drive and specify the drive letter of your disk drive. s 1 Dragon NaturallyClear -- User's Guide Supplement After you complete the Add New Hardware Wizard, you may receive an error message stating that Windows has not installed a driver for the device. Despite this message, the installation has been successful. You can use the USB System with multiple USB ports, but the first time you plug the microphone into a new USB port you must repeat steps 3 and 4 above to install the appropriate device drivers. While the USB protocol allows the "hot-swapping" of USB devices, we recommend that you shut down Windows before unplugging the device to avoid potential problems. O Attention Testing the Microphone and Establishing User files When you install the USB System for use with Dragon NaturallySpeaking or another Dragon Systems speech product, you need to establish new user files and recalibrate the product's audio settings. 1 Start Dragon NaturallySpeaking. 2 Create a new user with the New User Wizard. 3 Select "USB Microphone" as your Dictation Source in the New User Wizard. 4 Select "USB Audio Device" on the Choose your sound system dialog box. If "USB Audio Device" is not listed as a selection, if you receive an error message, or if the sound quality is evaluated as unacceptable for speech recognition, see the following troubleshooting section. 5 Continue through the New User Wizard and then complete General Training. Note After creating user files for the USB Audio Device, user files created for other audio devices may not work. To correct the problem, run the Audio Setup Wizard again for those user files. s 2 Dragon NaturallyClear USB--User's Guide Supplement Troubleshooting System locks up when you plug in the USB connector On a computer system that does not follow proper USB conventions, there is a chance that the system may lock up when you plug in the device. If this occurs on your system, contact Dragon Systems Technical Support. USB Audio Device is not listed as a selection in the Audio Setup Wizard 1 Open the Windows Device Manager (From the Start menu, click on Settings, then click Control Panel. Double-click the System icon and click on the Device Manager tab.) In Windows 2000, click the Hardware tab, and then click Device Manager. 2 Verify that the USB Audio Device is listed and enabled (not marked by a yellow circle with exclamation mark) in the Sound, video and game controllers section. 3 Verify that the USB Composite device is listed and enabled (not marked by a yellow circle with exclamation mark) in the Universal serial bus controller section. 4 Close the Device Manager and Open Multimedia/Audio properties (In the Control Panel, double-click the Multimedia icon and click on the Audio tab.) In Windows 2000, double-click the Sounds and Multimedia icon. 5 Verify that the USB Audio Device is listed in the Sound Recording drop-down menu. If the devices are not listed and enabled as stated above, you may need to enable USB configuration in your system BIOS. (Some configurations disable the USB ports by default.) If necessary, remove the USB Audio Device and/or USB Composite Device and then try to reinstall the microphone. If installation fails again, contact Dragon Systems Technical Support. Microphone does not appear to be picking up sound Check that the microphone is properly connected to the USB pod and that the USB pod is properly connected to the USB port on your computer. Verify that the devices are properly listed and enabled in the Windows Device Manager and Multimedia settings, as stated above. s 3 Dragon NaturallyClear -- User's Guide Supplement Microphone works with programs from Dragon Systems but not with others Even if the USB device is installed, some programs do not automatically use the device unless you set it as the preferred audio input device in Multimedia settings in the Control Panel. 1 From the Start menu, click on Settings, then click on Control Panel. Double-click the Multimedia icon and click on the Audio tab. In Windows 2000, double-click the Sounds and Multimedia icon. 2 Under Sound Recording, choose the USB Audio Device as the preferred device. 3 Click OK. Technical Specifications Power Supply Gain Range Powered via USB interface -24dB to +30dB Compliant with USB General and Audio Class specifications All drivers are included with installation disk Supports 16-bit formatting stream Variable sampling rate controlled by host for 8, 11, 22 kHz Isochronous, high-speed device USB Series A plug TE CH N I C AL SU P P OR T AN D S A LE S C O N T AC T IN FO R M AT I ON E-mail info@dragonsys.com (for sales inquiries) support@dragonsys.com (for technical inquiries) World Wide Web (WWW) http://www.dragonsystems.com http://www.dragonsystems.com/techsupport (for support and product registration) s 4 DRAGON SYSTEMS USA A Lernout & Hauspie Company 320 Nevada Street Newton, Massachusetts 02460 USA Tel: +1-617-965-5200 Fax: +1-617-527-0372 E-mail: info@dragonsys.com Web: www.dragonsystems.com DRAGON SYSTEMS UK A Lernout & Hauspie Company Seagate House Globe Park Marlow Buckinghamshire SL7 1LW United Kingdom Tel: +44 (0) 1628 894150 Fax: +44 (0) 1628 894151 E-mail: info@dragon.co.uk WORLDWIDE HEADQUARTERS Lernout & Hauspie Speech Products N.V. Flanders Languages Valley, 50 8900 Ieper Belgium Tel: +32-57-228-888 Fax: +32-57-208-48 Web: www.LHSL.com