IBM® ViaVoice® for Windows® Personal Edition User's Guide Release 10 IBM® ViaVoice® for Windows® Personal Edition User's Guide Release 10 Note Before using this information and the product it supports, be sure to read the information in Appendix C, "Notices" on page 103. First Edition (August 2002) This edition applies to version 1, release 10, modification 0 of IBM ViaVoice for Windows Personal Edition US English (program number 5724-C96) and to all subsequent releases and modifications until otherwise indicated in new editions. Readers may address comments on this publication to: IBM Austria, Department 00/558, Lassallestrasse 1, A-1020 Vienna, Austria. If you prefer to send your comments by fax, use the following number: Your international access code + 43 + 1 + 21145 6177. 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The form is available by calling #1-800-825-5263, e-mail: talk2me@us.ibm.com or by writing to us: IBM Voice Systems Returns -3rd Floor, 8051 Congress Avenue, Boca Raton, Florida 33487. Send the Return Authorization Form, your dated original sales receipt and the ViaVoice product box and its contents back to us at the above address. We must have the Return Authorization Form in order to process the refund. The refund includes purchase price and taxes, but not shipping costs. IBM is not responsible for lost mail. In Canada, you can return unopened product to your place of purchase or call #1-800-825-5263 and request to speak with someone in the Rebates and Returns Department. © Copyright International Business Machines Corporation 1998, 2002. All rights reserved. US Government Users Restricted Rights ­ Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Welcome to ViaVoice . . . . . . . . . v Conventions in this book . . . . . . . vii Chapter 1. Setting up your speech system . 1 Installing the ViaVoice software . . . . . . 2 Setting up your microphone and audio system 6 Creating a voice model. . . . . . . . . 8 Analyzing your voice . . . . . . . . . 10 Analyzing your documents . . . . . . . 12 Troubleshooting setup problems . . . . . 13 Unable to install ViaVoice . . . . . . 13 Problems with audio setup . . . . . . 13 Poor recognition . . . . . . . . . 14 Chapter 2. The magic of dictating with ViaVoice . . . . . . . . . . . . . Practice dictating . . . . . . . . . . Finding recognition errors . . . . . . . Correcting errors . . . . . . . . . . Try re-dictating your text before correction Correcting misrecognized words . . . . Removing inserted words . . . . . . Correcting capitalization errors. . . . . Next steps after correction . . . . . . . Analyzing My Documents . . . . . . . Troubleshooting dictation problems . . . . Saying commands while dictating. . Inline dictation commands . . . "Scratch that" command . . . . Text-editing commands . . . . Bullet lists. . . . . . . . . Commands recognized as text . . Dictating e-mail user IDs and URLs . Transferring your dictation to another application . . . . . . . . . Saving your dictation in SpeakPad . Saving a speech session . . . . Saving your dictation as text . . Finding new words in your document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 36 36 37 37 37 39 40 41 41 41 42 43 43 44 45 47 48 49 49 49 50 50 50 50 50 50 51 51 51 51 52 52 54 55 55 55 56 17 18 19 20 20 20 21 21 21 22 23 Chapter 3. Introducing VoiceCenter . . . 25 VoiceCenter components . . . . . . . . 26 ViaVoice menu . . . . . . . . . . . 28 Chapter 4. Dictating into SpeakPad . . SpeakPad menus and buttons . . . . . General hints and tips. . . . . . . . Dictating numbers in the US English version of ViaVoice . . . . . . . . . . . Currency . . . . . . . . . . . Dates . . . . . . . . . . . . Decimals . . . . . . . . . . . Ordinals . . . . . . . . . . . Long numbers . . . . . . . . . Time of day . . . . . . . . . . Dictating numbers in number mode . . . Spelling words in spell mode . . . . . . 31 . 32 . 34 . . . . . . . . . 35 35 35 35 35 35 35 35 36 Chapter 5. Dictating into Microsoft Word Installing Word Program Support . . . . Try your first dictation into Word . . . . ViaVoice menus and buttons in Word . . Using natural commands . . . . . . General hints and tips. . . . . . . . Dictating numbers in the US English version of ViaVoice . . . . . . . . . . . Currency . . . . . . . . . . . Dates . . . . . . . . . . . . Decimals . . . . . . . . . . . Ordinals . . . . . . . . . . . Long numbers . . . . . . . . . Time of day . . . . . . . . . . Dictating numbers in number mode . . . Spelling words in spell mode . . . . . Saying commands while dictating. . . . Inline dictation commands . . . . . "Scratch that" command . . . . . . Text-editing commands . . . . . . Bullet lists. . . . . . . . . . . Commands recognized as text . . . . Dictating e-mail user IDs and URLs . . . Saving your dictation . . . . . . . . Saving a speech session . . . . . . Saving your dictation as text . . . . Finding new words in your document . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 6. Correcting your dictation . . . 57 Using the Correction window . . . . . . 58 Correcting by voice . . . . . . . . . 60 © Copyright IBM Corp. 1998, 2002 iii Correcting words by typing . Delayed correction . . . . Delegated correction . . . . . . . . . . . . . . . . . . . 61 . 62 . 63 . . . . . . . . . 65 66 67 67 67 67 68 68 68 69 Chapter 10. Creating macros . . . . . . 87 Creating a dictation macro . . . . . . . 87 Chapter 11. Getting help . . . . . . . 89 Information Central . . . . . . . . . 89 Getting context-sensitive help . . . . . . 90 Question Button Help . . . . . . . . 90 What's This Help . . . . . . . . . 90 Printing help . . . . . . . . . . . . 90 Using Teach Me commands . . . . . . . 90 How do I troubleshoot a problem? . . . . 91 Appendix A. Getting technical support Frequently Asked Questions Database . Information required before you contact Support for Use Pack users .... Microphone support . . . . . . . Related services. . . . . . . . . . . 93 . . 93 . . 94 . . 94 . . 94 Chapter 7. What Can I Say . . . . . Views . . . . . . . . . . . . . Interacting with What Can I Say . . . . Expanding or collapsing a view . . . Commands with words in angle brackets Changing views. . . . . . . . . Creating notes for What Can I Say . . Printing the commands in a view . . . Using an Attention word with commands . Training a command . . . . . . . . Chapter 8. Using the Internet. . . . . . 71 Internet Explorer . . . . . . . . . . 71 Chapter 9. Customizing ViaVoice . . . . 73 Changing VoiceCenter's appearance . . . . 73 Appearance tab . . . . . . . . . . 73 General tab . . . . . . . . . . . 74 Taskbar tab . . . . . . . . . . . 74 Docked tab . . . . . . . . . . . 74 Agent tab . . . . . . . . . . . . 74 Floating tab . . . . . . . . . . . 74 Changing the microphone's startup state . . 75 Creating additional voice models . . . . . 76 Selecting a vocabulary or topic . . . . . . 76 Adding a user . . . . . . . . . . . 78 Making a user name the current user . . . 78 Backing up and restoring user data . . . . 79 Deleting a user name or voice model. . . . 79 Setting dictation options . . . . . . . . 80 Changing the appearance of the Correction window . . . . . . . . . . . . . 82 Enabling command sets . . . . . . . . 83 Setting Text-To-Speech options . . . . . . 84 Adjusting recognition sensitivity . . . . . 85 Appendix B. Frequently used commands in dictation . . . . . . . . . . . . . Formatting and spacing . . . . . . . . Punctuation in dictation . . . . . . . . Symbols and characters in dictation . . . . Symbols and characters in number mode . . Symbols and characters in spell mode . . . 97 97 97 98 99 99 Appendix C. Notices . . . . . . . . 103 Trademarks . . . . . . . . . . . . 104 Other attributions . . . . . . . . . . 105 Glossary . Index . . . . . . . . . . . . . . . . . . . . . . . 107 . 109 iv ViaVoice for Windows Personal Edition Welcome to ViaVoice IBM ViaVoice will change the way you use your computer. You can now dictate text and control your computer by voice. Imagine yourself sitting at your computer, composing a letter to a friend. Say "Dictate to SpeakPad". ViaVoice's word processor opens, and you dictate the letter using normal speech. You can do this with ViaVoice--you talk, it types! The computer translates your words and phrases into actions that carry out commands or create text. Imagine the simplicity of working at your computer just by speaking. With ViaVoice, say goodbye to the drudgery of typing. ViaVoice is probably not like any software you have ever used! To get the most from ViaVoice and become a great user--even if you have already used a speech-recognition product--we recommend that you go through this book following these sign posts. Install the software and set up your speech system. Start by following the instructions in Chapter 1 to install ViaVoice and prepare your sound system so that ViaVoice can understand you. You must set up your speech system as described in Chapter 1 before you can work satisfactorily with ViaVoice. Get comfortable by practicing dictation. Having installed ViaVoice and set up your speech system, you will then probably want to practice dictating. Chapter 2 shows you how to dictate into SpeakPad. We recommend that you practice with the material in this chapter, and become comfortable speaking to SpeakPad, before exploring other parts of ViaVoice. Learn how to use the VoiceCenter. Once you are comfortable with speaking to your computer, familiarize yourself with VoiceCenter, the heart of your speech system. VoiceCenter controls your spoken interactions with your computer. Chapter 3 describes the functions available through VoiceCenter. Once you have mastered the material in the first three chapters, explore the other ViaVoice functions to become even more productive: © Copyright IBM Corp. 1998, 2002 v v Use SpeakPad, described in Chapter 4, to dictate your documents and letters. A word of advice: make sure you've gone through Chapter 2, mentioned above, before turning to this chapter. v Do you prefer using Microsoft® Word? Chapter 5 gives you the complete picture on dictating into Word 97, Word 2000, or Word 2002. v Your dictation is not finished until you have corrected the recognition errors in the text. Correcting these errors is one of the most important ways to help ViaVoice learn what you say. Do not close your dictation sessions until you have corrected them as described in Chapter 6. v What do you want to do? You can see all the commands for controlling your computer in the What Can I Say window, described in Chapter 7. If you are primarily interested in dictating documents rather than speaking commands, you can skip this chapter. v Once you are comfortable with your system, personalize ViaVoice. Chapter 9 describes the features for extending the usefulness of your system and gives you suggestions for tailoring it for your needs. v ViaVoice is loaded with information like online help and printable online material. Chapter 11 describes all the information available at your fingertips. v Appendix A contains the details for getting support when things go wrong. You can find more information about ViaVoice on the Internet, and the Technical Support Center is as close as a telephone call or an e-mail. Look at this appendix when you need answers to your questions. vi ViaVoice for Windows Personal Edition Conventions in this book Please note the following textual and graphical conventions used in this book. Commands and words that you say to your computer are shown in bold within double quotation marks. Say "Capitalize this". Say "What Can I Say for Desktop". NEWPARAGRAPH Some multiple-word commands are shown NEWLINE as joined words or hyphenated words. NO-SPACE Spelling a word is shown with a hyphen separating each letter in the word. The names of buttons, fields and check boxes appear in bold. Dictate "r-e-c-o-g-n-i-t-i-o-n". Click OK to accept the name in the User Name field. A series of items that you click with the mouse to start a function appear in bo ...