O2 Connection ManagerTM Quick and easy connection to the Internet Using the O2 GPRS, 3G and Wireless LAN Services Installation and set up guide Contents Welcome Gathering the required information Installation From CD From web Setting up your profile Mobile phone Wireless PC card Wireless LAN Email & VPN Profile name Creating a customised profile Mobile phone Wireless PC card Wireless LAN Email & VPN APN settings DNS & IP settings Profile name Using the Connection Manager Add, edit, delete or change a profile Network search Usage tracking The status bar The quick-launch buttons Troubleshooting FAQs Glossary 6 6 12 13 14 17 19 20 22 23 23 26 27 28 31 31 32 33 34 34 38 38 39 44 47 50 O2 Connection ManagerTM Welcome to the O2 Connection Manager. The O2 Connection Manager provides you with a single, simple to use interface for connecting your laptop to mobile networks from O2. Supported operating systems The O2 Connection Manager is designed to run on Windows® 2000 and Windows XP, it will run on previous versions of Microsoft ® Windows, such as Windows 98 SE or Windows NT but with reduced functionality. For full function availability please refer to the Supported Devices list at http://www.o2.co.uk/o2connectionmanager Checklist Please check the following: · You are using a supported mobile and/or WLAN device. To check please refer to the Supported Devices list at http://www.o2.co.uk/o2connectionmanager · Your O2 SIM is provisioned with GPRS/3G* and/or WLAN services · You have the latest copy of O2 Connection Manager (from CD-ROM or downloaded from http://www.o2.co.uk/o2connectionmanager) · Do not install the manufacturer software supplied with the data card. If you have already done so then go to Control Panel, Add/Remove Software and remove the manager/driver software. Reboot Windows. Note: In order to access the O2 WLAN services you must have an O2 SIM with an appropriate O2 voice tariff. * Launching in the UK late 2004. 3 Gathering the required information Please complete the follow steps before beginning the installation: 1. If you are setting up the O2 Connection Manager for GPRS or 3G networking please know your required Access Point Name (APN). If you are unsure to the Username and Password of the specific APN that you are using, please contact your normal Customer Service number as shown on your bill. 2. If you are connecting to the O2 Wireless LAN service, have the mobile phone number that you wish to register, ready. For GPRS/3G devices, ensure SIM is inserted and handset powered on. The following table shows what you must first do if you are using a data card in your laptop: The following table shows what you must first do if you are using a mobile handset as a modem to connect to the Internet: Connection type Infrared Device Handset Action If you are using Windows 98 or Windows 98SE, then please disable Plug and Play over Infrared. You can do this by right-clicking on the tray Infrared icon and unchecking the relevant option Connect between handset and laptop 9-pin RS-232 port Connect between handset and laptop USB port. If your laptop has more than one USB port we advise you to try to stick with the same one, otherwise Windows may attempt to reinstall USB drivers Install the software supplied with the BluetoothTM adapter. We advise you check that you have the latest BluetoothTM drivers. Consult the manufacturer web site and follow the Support links Serial cable USB cable Handset Handset Connection type PC card Device GPRS and 3G data cards Action Do not install the manufacturer software supplied with the data card. If you have already done so then go to Control Panel, Add/Remove Software and remove the manager/driver software. Reboot Windows BluetoothTM Handset PC card WLAN Unless you are using Nokia D211, (with GPRS/3G) do not install the software supplied with this data card. If you have already done so then go to Control Panel, Add/Remove Software and remove the manager/driver software. Reboot Windows WLAN (without GPRS/3G) Install the software supplied with the Wireless LAN card. We advise you check that you have the latest BluetoothTM drivers. Consult the manufacturer web site and follow the Support links Install the software supplied with the Wireless LAN USB interface. We advise you check that you have the latest BluetoothTM drivers. Consult the manufacturer web site and follow the Support links Tip: If you are intending to use a handset for extended periods you may wish to consider plugging it into a mains or USB charger. For practical purposes, we strongly advise you to install the O2 Connection Manager before travelling to a public WLAN Access Point. PC card USB WLAN 4 5 1. Installation 1.1 Installing from the CD Unless instructed otherwise, if you already have an earlier version of O2 Mobile Web software, or other dialler/manager software installed then you must de-install it completely before proceeding further. Similarly, once you have successfully installed and configured the O2 Connection Manager for your devices, you should avoid installing software that may conflict i.e. other dialler software. Do not install the manufacturers software supplied with the data card. If you have already done so then go to Control panel, Add/remove software and remove the Manager/driver software. Reboot Windows. If you are not using in-built or plug in data card and you are intending to use BluetoothTM then ensure the manufacturer software has been installed and the BluetoothTM adapter is paired with the handset. If you have a data card do not insert it into the PCMCIA slot until instructed to do so. For integrated WiFi enabled laptops (e.g. Intel®, CentrinoTM), ensure WLAN is powered on and logon with Administrator rights (Windows NT4, Windows 2000 and Windows XP Pro only). If you are using Windows 2000 or Windows XP with infrared then activate the handset infrared connection, align with laptop infrared port and allow the Windows Plug and Play process to install Standard Modem over Infrared. 1. Insert the CD into your computer's CD-ROM drive. O2 Connection Manager should run automatically, the Home network and language screen will then be displayed. If O2 Connection Manager doesn't run automatically, open My computer (on desktop), double click your CD-ROM drive. Once open, look for the file Run.exe, press Run and double click. This should launch the below screen for O2 Connection Manager to begin installation. Your Home Network and Language should be detected automatically. If not automatically detected, you can use the drop down menu to select your Home Network and Language. Select Next, to proceed. 2. O2 Connection Manager will perform a System Requirements check. If all of your system requirements are met, select Next to proceed to read and accept the terms and conditions of the End-User Licence Agreement. If all system requirements aren't met, the Caution screen will appear. If you decide to proceed further, another screen advising you not to Install O2 Connection Manager will be displayed. You can continue and will arrive at the End-User Licence Agreement. It is advisable that if all requirements aren't met, not to proceed. 6 7 Once satisfied with your selection, select Next to proceed. 3. The InstallShield Wizard will start up. 4. You then arrive at the Set up type screen. You can choose between a Complete install and Custom install. Select Next and you will proceed to Computer Information. Within this screen you can enter your Username and Organisation plus there are two other options available within this screen to select: a. Anyone who uses this computer (all users) will automatically be selected. This allows all users who access this computer to have the ability to use O2 Connection Manager b. Only for me. This will only allow access to the user who is installing O2 Connection Manager · If this is your first time installing O2 Connection Manager, you are advised to select Complete Install. This will install all program features · Custom install is only recommended if you are an advanced user. Here you can choose which program features you want installed and where they will be installed 8 9 5. The Wizard will be ready to begin installation and you will be asked to select Install to proceed. An O2 Connection Manager Installer information dialogue box will appear, asking if you would like to reboot your computer now or later, for the configuration changes made to O2 Connection Manager to take effect. If you want to continue installing O2 Connection Manager and start to create your profile, re-start your computer and proceed to Section 2 Standard Settings. (The 1st time you install O2 Connection Manager, you will automatically proceed through Standard Setting) If you do not choose to continue installation, and choose to have re-booted your system at a later stage, once you re-booted proceed to Section 2 Standard Settings to complete your installation. Note: Once you have already created a profile using O2 Connection Manager, you can choose between the following 2 options: · Standard Settings ­ uses the default mobile and WLAN settings · Customise Settings ­ allows you to configure the settings manually. This is only recommended for advanced users If you want to change any of your selections, click Back. If you don't wish to Install O2 Connection Manager at this time, click Cancel to exit the Wizard. O2 Connection Manager will proceed to Install, and may take several minutes. Once the InstallShield has successfully installed O2 Connection Manager, you will be required to click Finish to exit the Wizard and proceed. 10 11 2. Setting up your profile 1.2 Installing from the web Unless instructed otherwise, if you already have an earlier version of O2 Mobile Web software, or other dialler/manager software installed then you must de-install it completely before proceeding further. Similarly, once you have successfully installed and configured the O2 Connection Manager for your devices, you should avoid installing software that may conflict i.e. other dialler software. Do not install the manufacturer software supplied with the data card. If you have already done so then go to Control Panel, Add/Remove Software and remove the manager/driver software. Reboot Windows. If you are not using an in-built or plug in data card and you are intending to use BluetoothTM then ensure the manufacturer software has been installed and the BluetoothTM adapter is paired with the handset. If you have a data card do not insert it into the PCMCIA slot until instructed to do so. For integrated WiFi enabled laptops (e.g. Intel®, CentrinoTM), ensure WLAN is powered on and logon with Administrator rights (Windows NT4, Windows 2000 and Windows XP Pro only). If you are using Windows 2000 or Windows XP with infrared then activate handset infrared connection, align with laptop infrared port and allow the Windows Plug and Play process to install `Standard Modem over Infrared'. · Launch your browser, and go to the following web site to down load the O2 Connection Manager http:/www.o2.co.uk/o2connectionmanager · You will be taken to the O2 Connection Manager web page · First you may find it useful to download the O2 Connection Manager Installation and Set up Guide by double clicking on the Download User Guide button · Double Click on the Download O2 Connection Manager button · You will proceed to the Install & Configure page · Select O2 Connection Manager, and save the file to your hard drive. (remember where on the hard drive you saved the file) · Once the file download has completed. Go to the location where you saved the file and double click the zipped file. Unzip the files and double click the RUN.EXE file · O2 Connection Manager should run automatically, and the installation process follows that for CD as described in section 1.1 You have 3 options that you can choose from: · Mobile phone (see section 2.1) ­ create a profile for `Mobile phone only' or `Mobile phone & WLAN' · Wireless PC card (see section 2.2) ­ create a profile for `Wireless PC card' only or `Wireless PC card & WLAN' · Skip this step, I want to use only WLAN (see section 2.3) ­ create a profile for `WLAN only' Once you have selected your choice, select and click Next to proceed. You will be presented with the Create profile screen. If you have already installed O2 Connection Manager and are creating another profile: for Custom installation go to Section 3. Once your system has successfully rebooted, the Create profile screen where you choose the type of device you want to install is displayed. 12 13 2.1 Mobile phone profile The following outlines how to set up your profile for using your O2 mobile phone as a modem. 2.1.1 ­ Connection via infrared For Infrared connection, you must connect your device first and let Windows Plug and Play complete it's installation. Align the device's infrared port, usually located at the top or bottom e ...