Cash Register ECR 5500 INSTRUCTIONS INSTRUCTIONS D'EMPLOI BEDIENUNGSANLEITUNG INSTRUCCIONES DE USO PUBLICATION ISSUED BY: Olivetti Tecnost S.p.A. 77, Via Jervis - 10015 Ivrea (TO) Italy Copyright © 2003, by Olivetti All rights reserved The mark affixed to the product certifies that the product satisfies the basic quality requirements. Your attention is drawn to the following actions that could compromise the characteristics of the product: · · incorrect electrical supply; incorrect installation; incorrect or improper use, or, in any case, not in accordance with the warnings given in the User Manual supplied with the product; replacement of original components or accessories with others of a type not approved by the manufacturer, or carried out by unauthorized personnel. · ENGLISH WARNING: THIS EQUIPMENT MUST BE EARTHED. ATTENTION: CETTE UNITE DOIT ETRE CONNECTEE A LA TERRE. ACHTUNG: DIESES GERÄT MUSS EINEN ERDUNGSANSCHLUSS HABEN. ATENCION: ESTE EQUIPO DEBE ESTAR CONECTADO A UNA TOMA DI TIERRA. APPARATET MÅ KUN TILKOPLES JORDET STIKKONTACT. APPARATEN SKALL ANSLUTAS TILL JORDAT NÄTUKKAT. LAITE ON LITTETTÄVÄ SUKO-RASIAAN. Lederen med grøn/gul isolation ma kun tilsluttes en klemme maerkrt eller . To disconnect the cash register from the line voltage, unplug its power cord from the power outlet. The power outlet must be located on a wall, near the cash register and easily accessible. The electronic cash register described in this manual is designed to help your business function smoothly by providing efficient register operations and accurate management reports. Start-up is quick and easy, yet there are many options that can be added and revised so that you can customize your operations for optimum productivity. Here are just a few of the cash register's many valuable features: · · · 16 departments and 200 Price Look-Up (PLU) settings; 6 clerk numbers to monitor the sales of individual employees; possibility of activating a Clerk Security System consisting of the definition of a Clerk identification number with associated three-digit security code to prevent unauthorized access to individual clerk transactions (during register mode only); possibility of assigning a name to each Clerk for rapid identification; possibility of defining a password that prevents unauthorized access to the machine's Z management report mode; thermal printer with journal record and receipt printing capabilities; customer sales receipt header personalizaton; possibility of selecting to print the customer receipt and journal record in any one of five languages (English, French, German, Spanish and Dutch); · possibility of activating a non-print, paper saving mode where the cash register does not print customer sales receipts but still keeps track of sales totals; possibility of using the cash register's calculator mode which provides the convenience of a calculator when a quick calculation is needed; possibility of defining a password that prevents unauthorized access to the cash register's calculator mode; possibility of programming a foreign currency exchange rate with related currency descriptor; two 9-character Vacuum Florescent Displays (VFD) (front operator display and rear client display); Cash, check, charge and card tender media keys; automatic tax computations for 4 different VAT rates; possibility of programming the cash register to print a range of VAT totals on the sales receipt; department-linked entry options that streamline and speed-up operation; periodic management and financial reports which provide up-to-date sales analysis; time display at the press of a key; battery back-up protection for the records and programming data. · · · · · · · · · · · · · · · · I ENGLISH Preface · possibility of programming the departments with a tax status, single/ multiple item sale status, a preset price and an identification caption; Table of Contents GETTING ACQUAINTED WITH YOUR CASH REGISTER .......................................................... Standard Accessories ..................................................... Using this Manual ............................................................ Unpacking and Setting Up the Cash Register .................. Maintaining the Cash Register ........................................ 1 2 2 3 3 PRINTER COMPARTMENT ......................................... 10 Thermal Paper Roll ........................................................ 10 Loading Thermal Paper ................................................. 11 QUICK START ............................................................. 12 Helpful Hints for a Successful Start-Up .......................... 13 CASH REGISTER PROGRAMMING ............................ Setting Cash Register Features .................................... Making Changes to Cash Register Programming .......... Entering the Program Mode .......................................... Exiting the Program Mode ............................................. Clearing Errors ............................................................. The Clerk System ......................................................... Activating the Clerk System .......................................... Assigning Clerk Names ................................................. Date and Time ............................................................... Receipt Header ............................................................. Percent Discount (-%) .................................................. Decimal Point Position .................................................. Value Added Tax (VAT) Rates ........................................ Fraction Rounding for VAT Calculation .......................... Printing VAT Information on Customer Receipts ............ Programming Departments ........................................... Naming Departments ..................................................... Price Look-Ups (PLUs) ................................................. Naming PLU Items ........................................................ 13 13 14 14 14 14 14 14 15 16 17 17 18 18 19 19 22 23 24 25 THE KEYPAD ................................................................. 4 Keypad Functions ........................................................... 5 THE CONTROL SYSTEM .............................................. Removable Cash Drawer with Lock ................................. Deposit Drawer ............................................................... Operator and Customer Displays .................................... Special Symbol Indicators ............................................... Time Display ................................................................... ERROR CONDITIONS ................................................... The Error Alarm .............................................................. Clearing an Error ............................................................ Cash Register Reset Operations ..................................... Voiding Errors ................................................................. 6 6 7 7 7 7 8 8 8 8 9 BACK-UP BATTERY SYSTEM ....................................... 9 Inserting/Replacing Batteries .......................................... 9 II PLU Programming Dump Report ................................... Foreign Currency Exchange Rate Programming ........... Defining Foreign Currency Descriptors ........................ Programming System Options ....................................... Programming a Manager Password .............................. Using the Cash Register in a Password Protected Mode ............................................................ Calculator Mode ............................................................ The Non-Print Mode ...................................................... Machine Programming Report ...................................... TRANSACTION EXAMPLES ........................................ Entering the Register Mode ........................................... Exiting the Register Mode ............................................. Clearing Errors ............................................................. Sample Receipt ............................................................. Transactions Using a Foreign Currency ........................ Standard Transactions .................................................. Minus (-) Key Transactions ........................................... Percent Discount (-%) Transactions ............................. PLU Codes ................................................................... Voids and Refunds ........................................................ Other Transactions ........................................................ 26 27 27 29 30 31 31 32 33 33 33 33 33 34 34 34 43 44 48 50 52 MANAGEMENT REPORTS .......................................... X Position Report .......................................................... Z Position Report .......................................................... Clerk Report .................................................................. All PLU Report .............................................................. X and Z Financial Report .............................................. Balancing Formulas ...................................................... APPENDIX ................................................................... Character Code Table ................................................... Totalizers and Counters Table ........................................ Cash Register Specifications and Safety ...................... 54 54 54 54 55 56 57 58 58 59 59 III ENGLISH Getting Acquainted with Your Cash Register The figure below gives an overall view of your cash register. 1 2 3 10 9 8 7 4 6 1. 2. 3. 4. 5. 6. 7. Customer Display Operator Display Keypad Cash Drawer Cash Drawer Lock Item Deposit Drawer Power cord 8. Printer and Management Control Switch Compartment Lock 9. Customer Receipt Output Window 10. Printer and Management Control Switch Compartment Cover 5 1 ENGLISH Standard Accessories Your cash register comes with the following items: One black plastic journal winder spindle One roll of thermal paper Three standard "AA" size batteries for the battery back-up system This Instructions Manual, Quick Reference Guide and Warranty Card A set of keys for locking the cash drawer and for locking the printer and management control switch cover. Make sure that the cash register and all of the above items are included in the shipping carton. · · · · · Using this Manual Your cash register manual is organized for easy reference. The front portion contains general information on all the features and functions of the cash register. Instructions for setting the optional programs come next. Transaction examples for operating the cash register are at the back of the manual along with a Character Code Table to use to program character strings and a Totalizers and Counters Table. At the back of the manual you will also find your cash register's technical specifications and some safety information. Use the Table of Contents to locate a particular item. Getting Started Before you begin to operate or program the cash register, read the section entitled Unpacking and Setting Up the Cash Register for information on how to get yourself ready to work. Read also Keypad Functions, The Control System and Operator and Customer Displays to become familiar with their operations. NOTE: Programs and transaction information for management reports are stored in the memory of the cash register. Batteries are provided to save this information in the event of a power failure or if the cash register is unplugged from the power outlet. Programming the Cash Register Simple step-by-step instructions are included for each program. Also provided are examples which can be used for practice. Carrying Out Sales Transactions Transaction examples provide steps for key operations. Sample receipts are included. 2 NOTE: Please read this section carefully before attempting to program the cash register or perform sales transactions. As soon as you receive the cash register, open its shipping carton and carefully withdraw each component. Make sure that the cash register and all of its accessories, listed in the section entitled Standard Accessories, are present in order to setup the cash register by following these guidelines: 1. Place the cash register on a level, stable, vibration-free and dust-free surface. Make sure it is near a power outlet compliant will the latest safety standards. 2. Plug the cash register into a power outlet compliant with the latest safety standards. 3. Insert the batteries as explained in the section entitled Inserting/ Replacing Batteries. Do not insert the batteries unless the cash register is plugged into an electrical power outlet. WARNING: Before inserting the memory backup ...