Tele Corder Voice Logging Recorder UC-02B and UC-04B with UpCorder Software Tele Corder User Manual Version 2.02-B-US, Rev. 3 Table of Contents ................................................................................ Page 1 I. TeleCorder Configurations .................................................................. 3 II. Cable Connections and Testing............................................................ 3 1. Identify the Front Panel LED's and Rear Panel Connections...................... 2. Connecting to Phone Lines and other Audio Sources.................................... a. Connection for 2 Channel UC-02B ........................................................... b. Connection for 4 Channel UC-04B........................................................... 3. Powered by USB Connection to PC................................................................ 4. Installing UpCorder Software on a PC .......................................................... 5. Connecting TeleCorder to a PC...................................................................... 3 4 4 4 5 5 5 III. Using TeleCorder .................................................................................. 6 1. Computer Windows ......................................................................................... 6 a. Port Activity Window ............................................................................... 6 b. List of Recorded Calls and UpPlayer Windows ....................................... 7 c. Setting Hardware and Software................................................................. 8 Recording Process ............................................................................................ 9 a. Setting for Phone Line or Voice Activated Recording.............................. 9 b. Voice Activated Recording Settings (VAR) ........................................ 9 Configuring Channels for Operation in VAR (Voice Activated) Mode... 10 a. Channel/Port Setup.................................................................. 11 b. VAR Voltage Threshold (Voice Activated Recording) .......... 11 c. Turn-Off-Delay ....................................................................... 11 d. VAR TimeOut ...........................................................................11 e. Time and Date Setting...............................................................11 f. Audio Recording Modes ...........................................................11 g. Caller ID Detection Settings .....................................................11 h. Audio File Formats ...................................................................12 i. DAVA Settings (Digital Automatic Volume Adjustment) .......12 j. Location of Folder with Recordings "ULogFolder" .................12 k. Index File Setting "HTML" ......................................................13 l. Save Calls Less Than 8 Seconds ...............................................13 m. Notice for PC Settings...............................................................13 1. Notes ...................................................................................13 a. Setting Hardware While No Channels are Active........13 b. Recording False Phone Numbers .................................13 c. Use Only One Active TeleCorder with Each PC .........14 File Manager ................................................................................................. 14 a. File Manager Functions........................................................... 14 User Manual -- TeleCorder with UpCorder Software -- V 2.02-B-US 2. 3. 4. 1 b. Search...................................................................................... 14 c. Edit .......................................................................................... 15 d. Batch Conversion to WAVE Files .......................................... 15 IV. V. VI. Recording Privacy ............................................................................16 Guarantee & Liability.......................................................................16 Specifications.....................................................................................16 VII. Recorder Accessories.........................................................................17 TSA-3LM TSA-SLM TSB-15L TSB-6 T-18 T25-EXT MOD-SC MTJ-S2 PZ-2LA Adapter for Connecting to a Phone Set at Handset Jack ......... 17 Adapter for Connecting to a Phone Set, with On/Off Switch .... 17 Boosts Weak Handset Audio for Recording ............................. 17 Telephone Line Switch Box (Single Line Disconnect) .............. 17 Telephone Line Cable with "T" Adapter .................................... 17 Twenty-Five Foot Phone Line Extension Cable........................ 17 Converts Modular Phone Plug to 3.5mm Mini-Plug.................. 18 Converts 2-Line Modular Jack to Individual L1 & L2 Jacks ...... 18 Room Monitoring Microphone................................................... 18 VIII. Contact Information for Support and Service ...............................18 IX. Notes....................................................................................................19 User Manual -- TeleCorder with UpCorder Software -- V 2.02-B-US 2 TeleCorder Cost Effective Voice Logging Recorder TeleCorder is used with the supplied UpCorder software to turn your PC into a digital audio recorder that can simultaneously record and play from phone lines or other audio sources. Recordings start and stop automatically using either phone line voltage sensing or audio activation. Recordings are stored on the hard drive of a PC (Win98/2000/ME/XP) using the included USB cable and software. The PC is also used to set up the TeleCorder, play back recordings, and copy recordings for archival purposes. TeleCorders # UC-02B and # UC-04B are used with UpCorder software and your PC. They do not have internal storage. Recordings are uploaded to your PC in real time using the supplied USB cable and are powered by your PC through the same USB cable. To record, your TeleCorder must be connected to a PC running the UpCorder software. TeleCorders are also available with built-in computers and hard drives. TeleCorder models TC-02F and TC-04F store recorded conversations to an internal hard drive. They can also be connected to a PC for control and back-up archiving via plug-and-play USB cable. A PC is not required for set-up, recording, and playback of conversations. Contact your TeleCorder sales representative for additional information. I. TeleCorder Configurations Model Type Supplied Accessories (phone line cables) Supplied Accessories (other) 2 Channel UC-02B 2 each # T-18 (18' phone cable with "T" adapter) 4 Channel UC-04B 2 each # MTJ-S2 (line splitter) 4 each # T-18 (18' phone cable) USB cable to connect the recorder to your PC, CD with UpCorder software for use in a PC (for Win98/2000/ME/XP), and this manual. If you purchased optional items such as cables and/or adapters for installation to audio sources that do not terminate in standard RJ11 phone jacks, see the instructions that were provided with the optional accessories for additional installation and operation procedures. II. Cable Connections and Testing 1. Identify the Front Panel LEDs and Rear Panel Connections Unpack and check the contents of the TeleCorder package. Front view of TeleCorder # UC-02B and # UC-04B with LEDs for channel activity and power. User Manual -- TeleCorder with UpCorder Software -- V 2.02-B-US 3 Rear view showing USB jack for connecting to a computer, two modular phone jacks for connecting to two (UC-02B) or four (UC-04B) phone lines or other audio sources to be recorded, and optional 5vDC jack to power accessories (the recorder is powered via the USB cable, not this jack). The LAN and 232 labels have no meaning with TeleCorder models UC-02B and UC-04B. There are no connections behind the LAN and 232 labels. 2. Connecting to Phone Lines and Other Audio Sources TeleCorder inputs require 2-wire analog audio such as from direct connection to analog phone lines, two-way radios, amplified microphones, telephone handset or headset audio (analog or digital phones, using direct connection to earpiece audio or with the optional TSA-3LM or TSA-SLM adapters), etc. a. Connecting Audio Sources to the 2 Channel TeleCorder Model UC-02B The TeleCorder connects in parallel to your audio sources. There are two modular phone jacks on the back of the TeleCorder Model UC-02B. Each jack is wired for connection to one of the two channels using the center pair of contacts (as with standard RJ-11 phone jacks). When looking at the back panel, the jack on the left is for channel one (also called "Port 1"), and the jack on the right is for channel two (also called "Port 2"). The left jack is also wired for both channels as with standard RJ-14 phone jacks (see image at right -- Ch-1 on inside pins 3+4, Ch-2 on adjacent pins 2+5). Two T-18 cables (18' phone line cable with T-adapter, photo at left) are supplied with the recorder. You can use these or other suitable cables to connect to your phone lines or other audio sources. If you wish to record from multiple line analog phones or digital telephone sets, instead of individual phone lines, the most popular way to connect is with a handset splitter. The handset splitters (such as the Omnicron TSA-3LM or TSA-SLM) are available from your TeleCorder representative. Your sales representative can also assist you in selecting other cables or adapters to simplify installation for your application. b. Connecting Audio Sources to the 4 Channel TeleCorder Model UC-04B Each modular phone jack on the back of the TeleCorder UC-04B has connections for two phone lines or other audio sources. When looking at the back panel, the jack on the left is for Ports 1 and 2, the jack on the right is for Ports 3 and 4. The modular jacks use pins 3 & 4 for the first input (center pair), and pins 2 & 5 for the second input (see the drawing above right). Each individual input can be referred to as either a Channel or Port. If it is more convenient to install using separate cables for each channel, use the supplied MTJ-S2 line splitter (photo at right). Plug the short cable from the MTJ-S2 into one of the modular jacks on the back of your TeleCorder. Plug the first phone line or other audio source to be recorded into the jack labeled Line 1, and the second phone line or other audio source into the jack labeled Line 2. Connect audio sources for channels one and two using the left jack as with instructions for the two User Manual -- TeleCorder with UpCorder Software -- V 2.02-B-US 4 channel TeleCorder (see page 4 "a"), and channels three and four to the right jack in a similar manner. The UC-04B is supplied with two of the MTJ-S2 splitters to provide individual jacks for each input and four T-18 cable sets for connecting to phone lines. If connecting to telephone sets where a channel will be recording all conversations on a particular phone regardless of what line they are using, instead of recording from a phone line where all conversations on the line will be recorded regardless of which phone is using the line, you should make connections to the phone using adapters such as the Omnicron TSA-3LM or TSA-SLM or by directly connecting to the earpiece audio connections inside of the phone (both sides of a conversation are present at the earpiece). If it is not convenient or possible to install using standard modular jacks, identify the pair of wires for each line or audio source and connect in parallel to each individual input on the TeleCorder. With bundled phone wiring, you must first identify the line pairs among the wiring cables and then connect the wires from the TeleCorder inputs to these pairs. Equipment and wiring diagrams may be required to expedite proper installation. Check with your phone or wiring provider for assistance as needed. 3. Power Connection TeleCorders without built-in hard drives (UC-02B and UC-04B), are powered from your PC via the USB cable. No additional power connections or adapters are used. When connected to your PC via the USB cable, it is ON when your PC is ON, and OFF when your PC is OFF. It will not record conversations unless it is connected to your PC and the UpCorder software is active on your PC. The blue power ON light will be lit and channel activity lights will indicate active channels even if they are not being recorded by the PC. 4. Installing UpCorder Software on a PC (Win98/2000/ME/XP) Install UpCorder software from the CD included with your recorder prior to connecting the supplied USB cable from the recorder to the USB port on your computer. Insert the CD into the CD drive on your PC. If it does not auto run to show the install procedure, look at files on the CD using file manager and open the "SetUpCorderUS.exe" file. Follow on-screen instructions. If your PC is running WinXP, ...