get started with your SPV M3100 welcome Congratulations on your new Orange phone. This guide will take you through registering with Orange, inserting your SIM Card and using the main features of your phone for the first time. While your battery is charging, why not take five minutes to explore your phone and the exciting services that Orange has developed for you? 2 the future's bright, the future's Orange contents 1 get going register with Orange ...............8 insert your USIM Card ..........10 outside your SPV M3100 ......11 your Homescreen .................15 Orange World .......................17 video calling .........................18 set up your email account .....20 Orange Mail Enterprise Service .................................22 synchronise your phone ........24 Bluetooth® ............................34 2 get extras conference calling .................38 Caller id ................................39 Memory Mate .......................40 Orange Answer Phone ..........41 Orange Directory Enquiries ...45 text alerts .............................46 voice alerts ...........................47 Orange Plus .........................48 your account online .............52 3 get international ...............55 4 stay secure .......................61 5 reference ...........................65 contact Orange .....................100 further information ................101 1 get going register with Orange 1 Find the IMEI number on the sticker inside your phone, usually found underneath the battery. You may need the number in future if your phone is lost or stolen. register with Orange pay monthly customers new pay monthly customers upgraded pay monthly customers Call 980 from your Orange phone or Call 0800 079 0027 07973 100 980 from any other phone pay as you go customers 2 Find the USIM Card number on the back of your USIM Card. You will need this number when you register your phone. new pay as you go customers Call 0800 079 0006 upgraded pay as you go customers Call 0800 079 0006 3 If you are already with Orange when you register, you will be asked for your Orange password. If you are new to Orange you should have a new password ready. 4 If you bought your phone from an Orange shop, it may already be registered. If not, you will need to call Orange Customer Services to register. After you register Orange will update your USIM Card over the air with a text message. When you first turn your phone on, you will see the USIM update message. You can leave it in your inbox until you are ready to delete it. Turn your phone off and back on again to enable it to make your first call. And lastly When you apply to register on the Orange network, you and Orange agree to be bound by the Orange terms and conditions set out in this guide. You may want to take time to read and consider them before you register. 8 9 insert your USIM Card It's very important that you use your new USIM Card in your new phone. If the USIM Card is in the box with your phone, please follow the instructions below. If there isn't a USIM Card, check if it has been inserted already and contact Orange Customer Services if not. Make sure you have made a note of your USIM number for registration purposes. USIM card outside your SPV M3100 Messaging key Press for a quick access to messaging menu. keyboard 1 Remove the USIM Card from its plastic surround. Its contacts are easily damaged so take care when doing this and try to avoid touching them. 2 Remove the battery cover by sliding the grey lever at the bottom side. Remove the battery and insert your USIM card so that the cut-off corner fits into the surround. 3 Slide the USIM Card up and into place. Note: If you've upgraded your phone you must insert your new USIM Card to use Multi Media Messaging. Your Orange phone number will not change. 10 OK key Press to confirm your data entries, or to exit the program in use. 11 outside your SPV M3100 Internet Explore key Press to launch Internet Explorer and access Orange World. outside your SPV M3100 camera lens for video call Capture your image during a Video Call. power on/off key Press this key to switch on / off your device. video call key Press to start a video call. soft keys The functions of these two keys change according to what you are doing. Comm Manager key memory card slot action key Use the key to move up, down and sideways in menus. Press it inward to confirm that you want to carry out the function highlighted on the display. 12 Press to launch Comm Manager. Start key Press to open the Start Menu. headphone socket Insert your headphones here to listen to music or use your phone handsfree. end key talk key Press to answer a call or after entering a number when making an outgoing call. Press to end a call or, if your phone is ringing, to reject a call and divert it to Orange Answer Phone. 13 infrared port outside your SPV M3100 car connector Allows you to attach your phone to the car antenna for better reception. Simply peel off the rubber cap and connect the antenna jack. Replug the cap if unconnected. your Homescreen self portrait mirror Use the mirror to perfectly frame your self-portraits. Orange has added the Homescreen to your phone so that you can quickly link to the features you use the most as well as see at a glance any missed calls or new messages. quick access volume Press to turn the volume of a call up or down. The Homescreen lets you launch key features of your phone and great services from Orange in as few as two key presses. Whether you want to send a text message, take a photo or start exploring Orange World, you can now do it faster than ever. camera lens Capture images or video clips. Voice Command key Press to start Voice Speed Dial; press and hold to record a voice note. all the options Each time you select one of the icons, you're presented with a list of options that give you even more choice. So, for example, when you want to browse Orange World, you can choose to go direct to Info, Fun, Tools or Your Page. camera key Launches the camera viewfinder. Press to capture a picture if you're already in camera mode. flash stylus 14 15 your Homescreen get an overview Another great feature of the Homescreen is that you can see at a single glance whether you've missed any calls, received any messages or have any live appointments. To get more details, all you need to do is scroll to the relevant icon and click. Orange World Use Orange World to stay informed, in touch and in control wherever your day takes you. We understand that you need to stay ahead of the game even when you're away from your office, and Orange World is full of useful applications and features that perfectly compliment your SPV to make sure you know what's going on. You can easily personalise your homepage for fast access to the pages you need, whether you're looking for information, to get organised or simply to have fun. Your new SPV also has 3G capability, which means the days of slow downloads are now behind you. 3G increases the rate of data transfer so your SPV downloads are faster than ever before. Why not explore Orange World now and try out a download? Simply use the icon in the Homescreen to open Microsoft®Pocket Internet Explorer and follow the links from there. 17 come back soon Whenever you finish using a feature on your phone, you'll be returned to the Homescreen. It will soon become a familiar starting point for exploring the great services that Orange has to offer. Orange business customers If you're a business customer we've created the Expert Homescreen to make your phone even more useful. The Expert Homescreen gives you the option to choose your favourite applications and create a shortcut to them from the Homescreen. You can deactivate the Expert mode Home screen by choosing Options from the Expert icon menu on the Homescreen. Unchecking the box will activate your regular Homescreen and the Expert icon will be replaced by the Camera icon. 16 video calling Be a part of any event, even if you're not there in person. Video calling means that you can see the person you are talking to (and any goings on in the background) in real time on your phone. 1 Dial the number you want to call, or select a number from your address book. 2 Press the video call key to connect the call. Note: You can only make a video call to someone who has a video-enabled phone and video calls can only be made while in 3G coverage, shown by a symbol in your main display. Note: If you do not accept the video call, the caller will not be able to leave a message on your Answer Phone. video calling video calling tips For a good quality video call, think about lighting: try not to stand with a window directly behind you or you'll just become a dark shadow if possible, face the light during a video call. Remember that there will be a short delay between making a movement and the person you're calling seeing it. If you make (or film) lots of fast movements, it might appear to be jerky at the other end. 18 19 set up your email account Stay on top of your inbox even when you're away from your desk. If your corporate or personal email account is POP3 or IMAP4 enabled you can use your phone to manage emails. You will need to ask your Internet service provider or IT department for the correct settings, then create a new mailbox on your phone. You can then send, receive, reply and forward messages as normal. You can also attach any files from your phone, such as photos, videos or contact information. Once you have set up your email accounts, sending email couldn't be simpler. To send an email message: 1 Press Start from the Homescreen. Scroll to Messaging. 2 Choose the email account you want to use. Press New. 3 Fill in the To and Cc or Bcc Fields. You can enter contacts manually or press the action key to retrieve details from your Address Book. 4 Enter a subject for your email and then write the full message. 5 You can add attachments by pressing Menu. 6 Press Send to send your message. 20 set up your email account To manually check for new email, select the email account you wish to check. Press Menu and select Send/Receive. Orange Email settings Your name Orange Email address Server type Incoming mail server Outgoing mail server Network User name Password Domain _____________ _____________*@orange.net POP3 pop.orange.net smtp.orange.net Orange Internet ______________* ______________* ______________* * If you have an Orange Email account you will have received these settings when you first subscribed to Orange Internet. 21 Orange Mail Enterprise Service your business mail will get to you wherever you are Orange Mail ES is a "push" mail and PIM (Personal Information Management) service that updates your PIM applications on your device instantly. Almost at the same moment your company based mail server receives an email update the information (mail, agenda, task, etc.) is pushed to your device. It is democratic: accessible at an inexpensive fixed monthly rate, with excellent support to IT managers and end-users, easy to set-up and intuitive to use. It is secure: Orange Mail ES uses the industry's top level Advanced Encryption Standard (AES) to encrypt your information that is sent from or to your device. In case your device gets lost or stolen your IT manager will be able to delete information on your device remotely. It is fast: Orange Mail ES takes full benefit of the 3rd generation networks, enabling you to download big file attachments in a few seconds. Orange Mail Enterprise Service It is rich: Edit and amend file attachments on your device before forwarding them to another recipient, look up your company directory and import addresses into your device. It is easy to get: to benefit from this service the Orange Mail ES server software has to be installed next to your company's email server. There are no software license costs or installation costs (free phone support for installation). Ask your IT manager to contact Orange business customer service to set-up the service with your company. For more information visit www.orange.co.uk. 22 23 synchronise your phone why connect? Your SPV M3100 has several methods of connecting to different devices, allowing you to access your company Intranet, connect to the Internet, synchronise information using ActiveSync® and send and receive data without wires using Bluetooth®. By synchronising your SPV M3100 and your PC, you can make sure that all of your important information, like emails and contacts, are kept up to date. You can also use synchronisation to add new programs and exchange files between your computer and your SPV M3100. First, you will need to install Outlook 2002 (if you don't have this already) and the new version of Microsoft® ActiveSync® 4.x from the Companion CD that came with your SPV M3100, as earlier versions will not work with your SPV M3100. Do not attach your phone to your PC yet. 1 Insert the SPV M ...