Handbook for the PalmTM Bluetooth Card Copyright Copyright © 2002 Palm, Inc. All rights reserved. HotSync, MultiMail, and Palm OS are registered trademarks of Palm, Inc. The HotSync logo, Palm, and the Palm logo are trademarks of Palm, Inc. Other product and brand names may be trademarks or registered trademarks of their respective owners. Disclaimer and Limitation of Liability Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this handbook. Palm, Inc. assumes no responsibility for any loss or claims by third parties which may arise through the use of this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement. PN: 406-4037A-US Contents Chapter 1: PalmTM Bluetooth Card Overview . . . . . . . . . . . . . . . . . . . . . . . . 1 What can you do with the card? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Bluetooth technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Wireless connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 The Internet bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Connecting at close range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Operational considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Chapter 2: Preparing Your Handheld to Use the PalmTM Bluetooth Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installing the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Applications installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installing applications not included on the CD-ROM . . . . . . . . . . . . . . . . . . 8 Using the card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Card usage tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Chapter 3: Connecting with Other Devices . . . . . . . . . . . . . . . . . . . . . . . . . 11 Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Device types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Methods of performing discovery/connection . . . . . . . . . . . . . . . . . . . . . . . . . 12 Connecting using the Bluetooth application . . . . . . . . . . . . . . . . . . . . . . . . . 12 Switching between a phone connection and a wireless LAN access point connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Chapter 4: Using Your PalmTM Bluetooth Card Features . . . . . . . . . . . . . . 23 Telephony features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Tap dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Collaborative applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using BlueBoard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using BlueChat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 The Send function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Wireless LAN access point features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 iii Contents Chapter 5: Advanced User Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Using the Bluetooth Preferences screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Enabling/disabling the user cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Using the Connection Preferences screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Using the Network Preferences screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Customizing ISP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Customizing Palm WAP Browser settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Connecting to non-GSM phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Connecting to a GPRS network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Phone drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Switching connections to the same type of device . . . . . . . . . . . . . . . . . . . . . . . 60 HotSync operation with your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Chapter 6: Performance Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Latency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Usage environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Chapter 7: Connection Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Passkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Trusted pairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Chapter 8: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Installation/operation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Phone connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Product Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . 73 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 iv CHAPTER 1 PalmTM Bluetooth Card Overview The PalmTM Bluetooth Card allows you to wirelessly connect your PalmTM handheld to devices enabled with Bluetooth technology, including other Palm handhelds, mobile phones, local area network (LAN) access points, and computers. With the Palm Bluetooth Card, you can do the following: s s Access data quickly without wires Connect to other computing and communicating devices equipped with Bluetooth technology What can you do with the card? You can use the Bluetooth Card to do the following: s s s s s s s s s Access the Internet Check and send e-mail Chat with other users Collaborate on whiteboard drawings Exchange SMS (Short Messaging Service) messages Send data to other users Dial telephone numbers from your Address Book Print from Address Book or Datebook Perform wireless HotSync® operations Additional equipment (for example, a mobile phone or laptop computer) enabled with Bluetooth technology is required to complete these tasks. This Handbook explains in detail how to perform each task. 1 Chapter 1 PalmTM Bluetooth Card Overview Bluetooth technology Bluetooth technology is the enabling technology of the Palm Bluetooth Card. Bluetooth technology provides flexible, inexpensive, easy-to-use wireless connectivity between devices. This technology offers several key benefits to the user, including the following: s s s Wireless connectivity A bridge to the Internet Connectivity at close range Wireless connectivity The Bluetooth wireless technology was originally developed to solve the cable clutter problems consumers faced when connecting multiple devices. For example, by using Bluetooth technology, a Palm handheld can now interface with a mobile phone equipped with Bluetooth technology without requiring physical cable connections or IR (infrared) line-of-sight connections. The types of connections for which cable clutter can be eliminated with Bluetooth technology include the following: s s s s Palm handheld to mobile phone Palm handheld to wireless LAN access point Palm handheld to laptop computer Palm handheld to printer The Internet bridge There are two ways that Bluetooth technology enables you to build a wireless bridge to established networks like the Internet or campus/corporate intranets: Dial-up networking This form of the Internet bridge is no different from the method many people use to access the Internet today. It entails dialing into the Internet through a modem and an ISP (Internet Service Provider). In this case, the user's mobile phone serves as the modem. Bluetooth technology eliminates the need for a physical cable connection in this scenario. NOTE In order to connect to the Internet using a mobile phone, you must have both a wireless operator that supports data services and an ISP account. 2 Operational considerations Direct access networking Direct access to a network via Bluetooth technology is possible using wireless LAN access points equipped with Bluetooth technology. A wireless LAN access point allows devices to connect to it wirelessly; the access point in turn connects to the Internet or an intranet. These access points may be installed in meeting rooms, classrooms, and public spaces, enabling multiple wireless access opportunities. You can also directly access a GPRS network via Bluetooth technology using the high-speed data transfer option on your mobile phone. Connecting at close range To be truly wireless is a matter of connecting not only to the other side of the globe, but also to the other side of the room. Bluetooth technology enables you to wirelessly connect devices at a distance of up to 10 meters (30 feet), providing data access between a Palm handheld and another nearby device equipped with Bluetooth technology. What's more, one Palm handheld equipped with Bluetooth technology can connect with up to seven other similarly equipped Palm handhelds, forming a small network known as a piconet and enabling group collaboration and data exchange. NOTE The number of devices with which you can connect may be limited by the application you are using to make the connection; for example, with the collaborative application BlueBoard included on the CD-ROM you can connect with up to three other handhelds. Operational considerations Key considerations when using the Bluetooth Card include the following: s s Power management Connection security See Chapter 6 for information on power management with the Bluetooth Card. See Chapter 7 for information on connection security with the Bluetooth Card. 3 Chapter 1 PalmTM Bluetooth Card Overview 4 CHAPTER 2 Preparing Your Handheld to Use the PalmTM Bluetooth Card This chapter describes the steps you must complete in order to use the PalmTM Bluetooth Card with your handheld. Installing the software To use the Palm Bluetooth Card with your handheld, you must install the software files located on the CD-ROM. To install the software (Windows): 1. Insert the CD-ROM into your computer's CD-ROM drive. A screen displays automatically. 2. If you have the multilingual version of the Bluetooth Card, select the language you want to install. This must match the language of your handheld. Select Bluetooth and Phone Services and follow the onscreen instructions. This installs the following components: ­ Bluetooth extensions for Palm OS® software ­ Bluetooth application ­ Telephony services ­ SMS (Short Messaging Services) 5 3. Chapter 2 Preparing Your Handheld to Use the PalmTM Bluetooth Card ­ Collaborative applications ­ Related documentation See "Applications installed" later in this chapter for information on these components. 4. (Optional) Select Web Clipping and/or PalmTM WAP Browser and follow the onscreen instructions to install these applications. See "Telephony features" in Chapter 4 for information on these applications. Connect your handheld to the cradle/cable, and press the HotSync® button TM. 5. NOTE You must perform a HotSync operation after instal ...