User manual PALM CENTRO SMART DEVICE

User Guide Your Palm® CentroTM Smart Device Intellectual property notices © 2007 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm OS, Centro, VersaMail, and the Palm and Centro logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. © 2007 AT&T Intellectual Property. All rights reserved. AT&T, AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. This product contains ACCESS Co., Ltd.'s NetFront 3.0 Internet browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG group. Documents To Go is a trademark or registered trademark of DataViz, Inc. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. This product is protected by one or more of the following United States patents: 7 ,007 ,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957 ,397; 6,952,571; 6,950,988; 6,947 ,975; 6,947 ,017; 6,943,667; 6,940,490; 6,924,752; 6,907 ,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697 ,639; 6,687 ,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457 ,134; 6,456,247; 6,442,637; 6,441,824; 6,437 ,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317 ,085; 6,241,537; 6,222,857; 6,185,423; 6,147 ,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending. This product also is licensed under United States patent 6,058,304. This product includes technology owned by Microsoft and cannot be used or distributed without a license from Microsoft. Disclaimer and limitation of liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. Palm Take Back and Recycling Program This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit: palm.com/environment As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, smartphones, and mobile companions out of landfills through evaluation and disposition for reuse and recycling. Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle or in the US call 877-869-7256 for additional details and information about how you can help reduce electronic waste. v. 1.4 Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 What's in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 CentroTM Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Synchronizing information--the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Moving around on your Palm® CentroTM smart device . . . . . . . . . . . . . . . . . . . . . . . . . 33 Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Turning your CentroTM smart device on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 What can I do when I'm on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 How many minutes have I used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Entering names and phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 CONTENTS iii Defining favorite buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Using a hands-free device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 The VersaMail® application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Xpress Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Instant Messaging (IM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Your Push to Talk application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 What is Push to Talk? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Setting up PTT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Creating a PTT contact list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Viewing availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 What can I do when I'm on a PTT call?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Using the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Sending messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Viewing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Customizing your PTT settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Connecting your computer to the Internet through your CentroTM . . . . . . . . . . . . . . 160 Connecting with Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 iv CONTENTS Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Camera and Camcorder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Pocket TunesTM Deluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Documents To Go® Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Viewing application info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Sending information with Bluetooth® wireless technology . . . . . . . . . . . . . . . . . . . 218 Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Synchronizing information--advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Your personal settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Display and appearance settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 CONTENTS v Locking your Centro and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 Common questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Resetting your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 Making room on your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 vi CONTENTS CHAP TE R 1 Welcome Congratulations on the purchase of your Palm® CentroTM smart device! Benefits · · Make and receive phone calls Manage your contacts, calendar, and task list Receive and send corporate and personal email messages · · Browse the web Use a Bluetooth® headset (sold separately) for hands-free operation · 7 In this chapter What's in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 WELCOME 1 CHAPTER In one compact and indispensable device, you now have all of the following: · · · · Text and multimedia messaging Music player Applications for reading, creating, and editing Microsoft Office files and viewing PDF files Desktop synchronization software for entering names, addresses, and more on your computer, and then transferring them to your Centro with one press of a button TIP Phone application for making and receiving calls Push to Talk application for talking instantly with other members who are signed up to use this walkie-talkie type of service Contacts application that stores the names, phone numbers, and even pictures of friends, family, business contacts--everyone you stay in touch with Email applications for receiving and sending email (business and personal) Palm OS by ACCESS personal info applications for storing your appointments, to-do lists, memos, and more ® · · · LOOK HERE: Don't miss the helpful tips and cross-references given in these boxes. · · What's in the box? You should have received all the following items in the box: Hardware · · · Expansion card slot that accepts microSD cards (sold separately) for storing music files, videos, dictionaries, games, and lots of other applications An SXGA 1.3 megapixel (1280 x 1024) digital camera for snapping photos and capturing short videos · Centro AT&T SIM card (not included with all models; preinstalled in Centro on some models; see Inserting the SIM card and battery for details). WHAT'S IN THE BOX? 9 1 CHAPTER WELCOME KEY TERM SIM (Subscriber Identity Module) card The smartcard that you insert into your Centro and that identifies you to the mobile network. It contains your mobile account information, such as your phone number and the services to which you subscribe. Phone book entries and SMS messages can also be stored on the SIM card. What do I need to get started? This guide helps you set up your Centro and quickly learn to use it. To get started, you need all the items that came in the Centro box (see What's in the box?), plus the following: · · · · Rechargeable battery AC charger USB sync cable Documentation and software · · Getting Started Guide Getting Started CD, which includes the following: · Palm® Desktop software or a link to this software Links to bonus software for your Centro User Guide (this guide) · Appropriate service contracts. Phone and text messaging services and Push to Talk service require a service contract with AT&T. Web, email, and multimedia messaging services require a service contract and data services from AT&T. Be sure to sign up for a mobile account with data services. Data speeds vary based on network availability and capacity. Please contact AT&T for details about your data service options. · · Palm warranty TIP Missing something? Need help? Call AT&T customer service: 1-800-331-0500 or call 611 from your Centro. 10 WHAT DO I NEED TO GET STARTED? WELCOME 1 CHAPTER · A SIM card. To use your Centro on the AT&T network, you must insert the SIM card into your Centro. Without a SIM card, you can only call 911. · For a quick introduction Quick Tour: The Quick Tour introduces you to many of the features on your Centro. It is already installed on your Centro, and you can open it any time. Press Applications , and then select Quick Tour . Tutorial: The Palm Tutorial explains how to make calls, browse the web, and send and receive email. Find the tutorial on the web at go.palm.com/centro-att/. While using your Centro On-device User Guide: A copy of this guide is included on your Centro. The on-device guide is specially formatted for your Centro screen. To view the on-device guide, press Applications , and then select My Centro . Tips: Many of the built-in applications include helpful tips for getting the most out of your Centro. To view these tips, open an application, press Menu , select Options, and then select Tips. If your Centro box did not contain a SIM card, you need to contact AT&T to get one. If you have an old SIM card from Cingular Wireless, you can use it if it conforms to the requirements for the SIM card to be used in a Centro. · · A location where you are within coverage of the AT&T network. An electrical outlet. The computer with which you want to synchronize your personal information. · · Where to learn more Whether you're on the go or at your computer, there are several ways to learn more about using your Palm® CentroTM smart device. WHERE TO LEARN MORE 11 1 CHAPTER WELCOME Many dialog boxes have a Tips icon in the upper-right corner. Select the Tips icon to learn about the tasks you can perform in that dialog box. Online support from Palm: For up-to-date downloads, troubleshooting, and support information, go to go.palm.com/centro-att/. If you need more information Books: Many books on Palm OS devices are available in local or online book retailers (look in the computers section), or visit go.palm.com/centro-att/. ® Online forums: Consult online user discussion groups to swap Centro information and learn about Centro topics you may find nowhere else. Visit go.palm.com/centro-att/ for details. Customer service from AT&T: For questions about your mobile account or features, contact AT&T at 1-866-246-4852, or dial 611 from your Centro. 12 WHERE TO LEARN MORE C H A PT ER 2 Setting up You're about to discover the many things about your Palm® CentroTM smart device that will help you better manage your life and have fun, too. As you become more familiar with your Centro, you'll want to personalize the settings and add applications to make it uniquely yours. But first, take the few easy steps in this chapter to set up your Centro and get it running. Benefits · Know where your Centro controls are located Start using your Centro right away · Establish a link between your Centro and your computer · 13 In this chapter CentroTM Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 17 Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 25 Synchronizing information--the basics . . . . . . . . . . . . . . . . . . . . . . 30 SETTING UP 2 CHAPTER CentroTM Overview Front view Stylus Indicator light (phone and charge indicator) Earpiece 5-way navigator and Center button Applications Power/End Volume Side button Phone Send Menu Messaging Calendar CENTROTMOVERVIEW 15 2 CHAPTER SETTING UP TIP Protect your screen. Be careful to store your Centro away from items that might scratch or crush the screen. Your Centro comes with a screen protector. Visit go.palm.com/centro-att/ to find carrying cases and other useful accessories. DID YOU KNOW? When your Centro screen is on, you can press the Side button to open the Push to Talk application. If you decide not to subscribe to Push to Talk, you can change your button settings and select an application of your choice; see Reassigning buttons for details. Back view Speaker Self-portrait mirror Battery door Camera lens Infrared (IR) port Expansion card slot Headset jack Sync connector Power connector Microphone Lanyard loop 16 CENTROTM OVERVIEW SETTING UP 2 CHAPTER IMPORTANT The Centro speaker includes a large magnet, so be sure to keep your Centro away from credit cards or other items that could be demagnetized. phone, email, or web features, the SIM card must be inserted into your Centro. NOTE Your SIM card may already be Top view installed in your Centro. Follow steps 1 through 3 to check. If a SIM card did not come with your Centro, you may already have one. If the SIM card does not work, contact AT&T. 1 Press the battery door near the top and slide the battery door downward to remove it from your Centro. Ringer switch DID YOU KNOW? The Ringer switch silences all sounds at once. You don't need to hunt for Off buttons all over the device. Battery door Inserting the SIM card and battery Your SIM card contains account information such as your phone number and voicemail access number. To use the 2 If the battery is installed, remove it. (See Replacing the battery for details.) INSERTING THE SIM CARD AND BATTERY 17 2 CHAPTER SETTING UP 3 If the SIM card is already installed, skip to step 7 . 4 Remove the stylus to make insertion of the SIM card easier. Replace it when you finish these steps. 5 Align the notch on the SIM card with the right side of the SIM holder. 7 Align the metal contacts on the battery with the contacts inside the battery compartment, insert the battery into the compartment at a 45-degree angle, and then press it into place. Battery contacts 6 Insert the straight end of the SIM card into the SIM holder, and then push the SIM card forward until it fits into place. Centro contacts 18 INSERTING THE SIM CARD AND BATTERY SETTING UP 2 CHAPTER IMPORTANT Use the battery that came with your Centro. Do not use a battery from another Centro model in your Centro. Similarly, do not use the Centro battery in another Centro model. Using a battery that is designed for another Centro model can damage your Centro. For info on replacement batteries, see Replacing the battery. NOTE Unauthorized batteries will not synchronization software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups. NOTE If the correct battery is inserted and power your Centro. Only a Palm approved battery will wake up and power your Centro. If your Centro does not turn on, check to see whether an unauthorized battery has been inserted in your Centro. 8 Slide the battery door onto the back of the Centro until it clicks into place. 9 Your Centro screen wakes up and begins the setup process. When the language selection screen appears, select the language you want to use, and then follow the onscreen instructions to set up your Centro. IMPORTANT Always use the same language for your Centro, your computer operating system, and your desktop your Centro still does not turn on, you need to connect it to the AC charger. Make sure the AC charger is plugged in to a wall outlet. If your Centro still does not turn on after being connected to the AC charger for five minutes, do a soft reset. See Performing a soft reset. TIP The power-saving feature turns off the Centro screen after a period of inactivity. To wake up the screen, press and release Power/End, and then press Center on the 5-way to turn off Keyguard. Charging the battery The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your Centro for three hours (or until the indicator light is solid CHARGING THE BATTERY 19 2 CHAPTER SETTING UP green) to give it a full charge. See Maximizing battery life for tips on maximizing the life of your Centro battery. TIP DID YOU KNOW? To avoid draining the battery, charge your Centro every day, especially if you use your phone often. DID YOU KNOW? If your battery ever becomes fully drained, your info is still stored safely on your Centro until you connect it to a power source and charge the battery. You can also trickle-charge your Centro without the AC charger by connecting it to your computer with the sync cable. Trickle-charging takes longer, however. Be sure to plug your computer into a power source, or your Centro could drain the computer's battery. For the quickest charge time, use the AC charger. When trickle-charging your Centro with the sync cable, the indicator light may not turn on. To make sure the battery is being charged, check the onscreen battery indicator. 1 Plug the AC charger into a wall outlet. 2 Connect the charger cable to the bottom of your Centro. Make sure the arrow on the connector is facing up, toward the screen. 3 To confirm that your Centro is being charged, check the indicator light on your Centro. · Solid red indicates that your Centro is being charged. Solid green indicates that your Centro is fully charged. Indicator light · 20 CHARGING THE BATTERY SETTING UP 2 CHAPTER TIP If the battery is fully drained, it may take a few moments for the indicator light to turn on when you begin charging. If the indicator light does not turn on when you connect your Centro to the AC charger, double-check the cable connection and the electrical outlet to which it is connected. To see the remaining battery charge expressed as a percentage, tap the onscreen battery icon. Battery icon TIP When your Centro is on (see Turning your CentroTM smart device on and off), the onscreen battery icon displays the charging status: A red lightning bolt indicates that the battery is connected to an electrical outlet and is being charged. A green lightning bolt indicates that the battery is connected to an electrical outlet and is fully charged. A partial battery without a lightning bolt indicates that the battery is not connected to an electrical outlet and it has some power. An almost empty battery that is red at the bottom indicates that you need to charge the battery immediately. Maximizing battery life Battery life depends on how you use your Centro. You can maximize the life of your battery by following a few easy guidelines: IMPORTANT You must use the battery that came with your Centro or a Palm-approved replacement. For info on replacement batteries, see Replacing the battery. MAXIMIZING BATTERY LIFE 21 2 CHAPTER SETTING UP Unauthorized batteries cannot power your Centro. Only a battery approved by Palm will wake up and power your Centro. · · You can buy an extra battery as a spare for long plane trips or periods of heavy use. To purchase batteries that are compatible with your Centro, go to att.com/wirelessaccessories or visit your local AT&T store. Charge your Centro whenever you can. Charge it overnight. The battery has a much longer useful life when it is topped off frequently than when it is charged after it is fully drained. The wireless features (phone, email, messaging, Push to Talk, and web) and media features (camera, media players, eBooks, and games) of your Centro consume more power than its organizer features. Speakerphone usage also consumes more power than using the earpiece. If you use the wireless, speakerphone, and media features often, keep an eye on the battery icon and charge when necessary. If you don't plan to use the wireless features on your Centro for a while, turn off your phone (see Turning your CentroTM smart device on and off) and let all calls be picked up by voicemail. As with any mobile phone, if you are in an area with no wireless coverage, your Centro searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone. While your phone is off, you can continue to use the nonwireless features of your Centro. Turn down the screen brightness (see Adjusting the brightness). Decrease the settings in Power Preferences and turn off Beam Receive (see Optimizing power settings). Turn off the Bluetooth® feature if you're not using it. See Connecting to a Bluetooth® hands-free device. · · · · · · 22 MAXIMIZING BATTERY LIFE SETTING UP 2 CHAPTER Making your first call 1 Press Phone . 2 If prompted, press Center to turn off Keyguard (see Locking your keyboard (Keyguard) for more info). 3 Press Left tab. to select the Dial Pad Status icons Dial Pad Favorites Main Call Log Contacts Center 4 Tap the onscreen Dial Pad to enter the number you want to call. · If Check SIM Card appears in the title bar, see Inserting the SIM card and battery. If a blank space appears in the title bar, the phone is either searching for a network or you're outside a wireless coverage area. It may take a few moments for the title bar to display a network name. If you believe you are in a wireless coverage area and this problem persists, contact AT&T for assistance. · 5 Press Send to dial the number. to select 6 If prompted, press Center Yes and turn on your phone. MAKING YOUR FIRST CALL 23 2 CHAPTER SETTING UP What's my phone number? TIP If you are inside a coverage area and cannot complete a call, contact AT&T for assistance. 1 Make sure your phone is on (see Turning your phone on and off). 2 Press Phone . . 3 Press Menu 7 After you finish the call, press Power/ End to end the call. Adjusting call volume While a call is in progress, press the Volume button on the side of your Centro to adjust the call volume. · 4 Select Options, and then select Phone Info. Look here for your phone number To increase the volume, press the upper half of the Volume button. To decrease the volume, press the lower half of the Volume button. If your phone number doesn't appear in Phone Info, make sure your SIM card is properly inserted into your Centro. If your phone number still does not appear in Phone Info, look for the number on the plastic holder to which the SIM card was attached. If you still need assistance, please contact AT&T. · Volume Side button 24 MAKING YOUR FIRST CALL SETTING UP 2 CHAPTER Setting up your computer for synchronization Before you can synchronize the info on your computer and the info on your Centro, you need to install the desktop synchronization software and connect the sync cable to your computer. You can use either Palm® Desktop software (included) or Microsoft Outlook for Windows (sold separately) as your desktop software. Not familiar with synchronization? See Synchronizing information--the basics. System requirements Your computer should meet the following minimum system profiles for Windows or Mac computers. Windows XP Service Pack 2 (SP2), Windows Media Center Edition 2005, or Vista: · · · · 32MB of available memory (RAM) 170MB of free hard disk space CD drive Available USB port Mac OS X version 10.3 to 10.5: · · · · 128MB of total memory (RAM) 190MB of free hard disk space CD drive Available USB port Upgrading from another PalmOS® by ACCESS device NOTE If you are setting up your first Palm OS® device, skip ahead to Installing the desktop synchronization software. When you install the desktop software from the Getting Started CD, some third-party applications may be quarantined because they are not compatible with the Palm OS software version 5.4.9 on your Centro. Quarantined files are not installed on your Centro, nor are they deleted. These files are placed in a new folder on your computer: C:\Program Files\Palm\\PalmOS5 SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION 25 2 CHAPTER SETTING UP Incompatible Apps. (Can't find a Palm folder in Program Files? Then look for a folder labeled palmOne or Handspring instead. For more info, see I can't find my user folder.) IMPORTANT Synchronize your Centro only 1 Calculate how much space your apps and info occupy on your previous Palm OS device. · · · In Applications View, open the menus. Select Info on the App menu. At the bottom of the screen, select Size. with the version of Palm Desktop software included with your device. Older versions may not work correctly. TIP We do not recommend using third-party utilities that back up your old device's information onto an expansion card and then transfer the info to your Centro. Such methods transfer all applications to your Centro, including those that are not designed to work with Palm OS version 5.4.9. · You can transfer all compatible applications and information from your previous Palm OS device--whether it's a handheld or a Treo--to your new Centro, so long as the space taken up by all the info you want to transfer is 64MB or less. This includes your calendar events, contacts, memos, and tasks, as well as your application settings and any compatible third-party applications and files. Look at the numbers on the Free Space line and subtract the number on the left from the number on the right to calculate the space used. For example, on the device shown here, 22.4 ­ 17 = 4.9. This means that .5 4.9MB of space is occupied on this device. 2 If the space occupied on your previous device is 64MB or less, go to step 3. If the space occupied is greater than 64MB, do any of the following to reduce 26 SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION SETTING UP 2 CHAPTER the storage space you're using before you go to the next step: · · Delete any third-party applications that you no longer use. Move large files, such as eBooks and images, to an expansion card. Move third-party applications to an expansion card. Purge old info in applications such as Calendar (Date Book), Tasks (To Do), and email. Refer to the documentation that came with your previous device for instructions on these items. Connect your Centro to your computer (see Connecting your Centro to your computer). Indicate that you want to sync only the info in your PIM apps (Calendar, Contacts, Memos, and Tasks). This is strongly recommended to ensure an optimal upgrade experience. Or indicate that you want to sync all info and apps (excluding apps known to be incompatible). Select a device name for your Centro; be sure to select the same name that you used for your old device. (To locate this name, select the HotSync application on your old Palm device. The device name appears in the upper-right corner of the screen.) · · · · · 3 Synchronize your previous device with your previous desktop software to back up your information one last time. 4 Install the desktop synchronization software from your new Getting Started CD (see Installing the desktop synchronization software). 5 During the installation process, sync your Centro with your new desktop software as instructed. When prompted, do the following: 6 MAC ONLY If you have pictures on your previous device, copy them from your previous device to an expansion card or beam them to your Centro. 7 If you plan to continue using your previous device, perform a hard reset on your previous device to remove its associated device name. (See the documentation that came with your previous device for instructions on SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION 27 2 CHAPTER SETTING UP performing a hard reset.) Each device you synchronize with your computer must have a unique name. The next time you synchronize your previous device with your computer, be sure to assign it a new name. If any third-party applications are quarantined during the installation, do not manually install them. Contact the third-party developer for software updates and info about compatibility with your Centro. If you have trouble upgrading or finding quarantined files, see Upgrading. Installing the desktop synchronization software IMPORTANT Even if you already own a Palm OS device and have installed a previous version of the desktop software, you must install the software from the Getting Started CD that came with your Centro. BEFORE YOU BEGIN If you are installing on a computer at work, make sure your computer is configured to let you install new software. Contact your company's IT department for help. TIP If you want to sync info with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party sync software. This sync software is sometimes called a conduit. 1 Close any applications that are currently running on your computer, including those that are minimized. Your computer needs to have all its resources available to install the software. 2 Insert the Getting Started CD into the CD drive on your computer. 28 SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION SETTING UP 2 CHAPTER Palm Desktop software or Microsoft Outlook. NOTE Whether you select to synchronize with Microsoft Outlook or Palm Desktop software, Palm Desktop software is still installed on your computer. If you use Outlook as your desktop email application, select Outlook as your desktop synchronization software. Remember that when you enter information on your computer, you must enter it in the software you selected in this step. 3 If you are installing on a Mac, double-click the CD icon on the desktop, and then double-click the Palm Software.pkg icon. 4 When the installation wizard opens, follow the onscreen instructions. Note these important points about the installation. · · The installation process prompts you to connect your Centro to your computer. Go to the next section. Connecting your Centro to your computer After you install the desktop software (see Installing the desktop synchronization software), you're ready to connect your Centro to your computer. 1 Plug the AC charger into a wall outlet. 2 Plug the USB sync cable into an available USB port or into a powered USB hub connected to your computer. When the language selection screen appears, select the same language you selected on your Centro. WINDOWS ONLY You can choose which desktop software you want to use for synchronization: · SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION 29 2 CHAPTER SETTING UP TIP For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we recommend using the back port; the front port is often a low-power port. If you use a USB hub, make sure the hub has its own power supply. Synchronizing information--the basics Synchronizing means that info you enter or change in one place (your Centro or your computer) is automatically entered or changed in the other; so there's no need to enter the info twice. We strongly recommend that you sync your Centro with your computer or corporate server frequently to keep your info up-to-date (and backed up) in both locations. The info from all the following applications is updated by default each time you sync your Centro with your desktop software: 3 With the sync button facing up, connect the sync cable to the bottom of your Centro. Do not press the sync button until you are instructed to do so. 4 (Optional) Connect the charger cable to the bottom of your Centro. You are now ready to synchronize; go to Synchronizing information--the basics. How each application syncs depends on your computer type and the desktop software you are using, as follows: Sync button Sync cable 30 SYNCHRONIZING INFORMATION--THE BASICS SETTING UP 2 CHAPTER Computer type Windows Desktop software Microsoft Outlook What syncs and where · Calendar, Contacts, Memos, and Tasks sync with Outlook. Pictures & Videos syncs with Palm Desktop. · Windows Mac Palm Desktop Palm Desktop All apps sync with Palm Desktop. All apps sync with Palm Desktop. For more sync options, including which apps sync, see Synchronizing information--advanced. BEFORE YOU BEGIN To sync your info, you must install Palm Desktop software from the Getting Started CD that came with your Centro--even if you sync with Outlook or another third-party application. See Installing the desktop synchronization software for instructions. Sync button Messages on both your computer and your Centro indicate that synchronization is in progress. 3 Wait until you see the message on your Centro that the HotSync operation is complete; then disconnect the sync cable. Do not disconnect the sync cable until you see this message. 1 Connect your Centro to your computer, as described in Connecting your Centro to your computer. 2 Press the sync button on the sync cable. SYNCHRONIZING INFORMATION--THE BASICS 31 2 CHAPTER SETTING UP Problems synchronizing? See Synchronization for troubleshooting suggestions. If you're finishing your initial setup, you now have the option to install bonus software. If you choose to install some of the bonus software, you need to sync again to install the software on your Centro. You can also install bonus software later; see Installing applications. For info on locating your pictures and videos on your computer, see Viewing pictures and videos on your computer. Where's my info stored? When you synchronize your Centro, your info is stored on your computer in one of these locations: Windows XP and earlier: Program Files > Palm > HotSyncUsername Windows Vista: Username > Documents > Palm > HotSyncUsername 32 SYNCHRONIZING INFORMATION--THE BASICS 4 C H A PT ER Moving around on your Palm® CentroTM smart device Have you ever been to a new city and felt a bit lost until you figured out that the numbered streets run north/south and the avenues run east/west? Learning to move around on your Centro is similar. Most applications on your device use the same set of controls in the same way. So once you learn how to use these controls on your Palm® CentroTM smart device, you'll be driving all over town and you won't even need a map. 3 Benefits · · · Find and open applications quickly Access extra features with menus Move around in applications with one hand, using the 5-way navigator · Access many more characters and symbols than are displayed on the keyboard 33 In this chapter Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 MOVING AROUND ON YOUR PALM® CENTROTM SMART DEVICE 3 CHAPTER Moving around the screen To move around the Centro screen, you can use the 5-way navigator for one-handed navigation, or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items. TIP Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead. DID YOU KNOW? In this guide, we use arrow icons to indicate directions on the 5-way. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way to display pick lists. The 5-way includes the following buttons: Center Up Left Right Down MOVING AROUND THE SCREEN 35 3 CHAPTER MOVING AROUND ON YOUR PALM® CENTROTM SMART DEVICE Highlighting and selecting items On most screens, one item--a button, a list entry, or a check box--is highlighted by default. The highlight identifies which item is affected by your next action. Use Left , Right , Up , and Down on the 5-way to move the highlight from one item to another. TIP If the item you want doesn't appear on the screen, try tapping the onscreen scroll arrows to view more info. Learn to recognize the highlight. It can take two forms: Border glow: When an entire screen, an onscreen button (such as Done, New, or OK) or a pick list is highlighted, a glow appears around its border. If an entire screen is highlighted, the glow appears at the top and bottom of the screen only. TIP Colored background: When a phone number, text, an email address, a web link, or an item in a list is highlighted, the item is displayed as white text against a colored background. Examples of lists include the Contacts list, the Messaging Inbox, and the Tasks list. When a border appears at the top and bottom of a list screen, press Center on the 5-way to highlight the first item in the list. After highlighting an item, you can select or activate it by pressing Center , or by tapping the item with the stylus. After you open an application (see Opening applications), experiment with using the 5-way to highlight various screen elements. TIP 36 MOVING AROUND THE SCREEN MOVING AROUND ON YOUR PALM® CENTROTM SMART DEVICE 3 CHAPTER Highlighting text You can use the stylus to highlight text on the screen. · Selecting menu items Many applications have menus to give you access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your Centro, it's a good idea to familiarize yourself with the additional features available through the various application menus. 1 Press Menu to display an application's menus. Tap and drag the stylus across the text you want to highlight. To highlight a word, double-tap it. To highlight a paragraph, triple-tap it. · · Accessing command buttons In most applications, command buttons such as New, OK, and Details appear at the bottom of the screen. In many cases, you can jump directly to these buttons instead of scrolling to them. · From a list screen, such as the Memos list, press Right to jump to the first button. From a screen where you create or edit entries, such as Contact Edit, press Center to jump to the first button. From a dialog box, such as Edit Categories, press Up or Down scroll to the buttons. to Menu shortcut · · 2 Press Right and Left between menus. 3 Press Up and Down menu item. to switch to highlight a 4 Press Center to select the menu item, or press Menu to close the menu and cancel your selection. MOVING AROUND THE SCREEN 37 3 CHAPTER MOVING AROUND ON YOUR PALM® CENTROTM SMART DEVICE · TIP Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don't have to see the menu item to use the menu shortcut. To exit the pick list without making a selection, press Left or Right . Stylus: Use your stylus to tap the pick list. · · Tap the item you want from the list. To exit the pick list without making a selection, tap outside the list. Selecting options in a pick list A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus previously described. The application menus give you access to additional features, and pick lists let you select the contents for a particular field. You can select items from a pick list with the 5-way or the stylus. 5-way: Use the 5-way to highlight the pick list, and then press Center to display the items in the list. · Press Up and Down the item you want. to highlight