User manual PALM CENTRO SMARTDEVICE - SPRINT SERVICE

Sprint® Service Palm® CentroTM Smart Device www.sprint.com © Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. SPRINT and other trademarks are trademarks of Sprint Nextel. PN: 406-11134-01 v. 1.1 Intellectual Property Notices © 2007 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm Desktop, Palm OS, Centro, Treo, VersaMail, and the Palm and Treo logo are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Documents To Go is a trademark or registered trademark of DataViz, Inc. Microsoft, Excel, PowerPoint, Outlook and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. This product is protected by one or more of the following United States patents: 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending. This product also is licensed under United States patent 6,058,304. This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of such technology outside this product is prohibited without a license from Microsoft or an authorized Microsoft subsidiary. All rights reserved. This product contains ACCESS Co., Ltd.'s NetFront 3.0 Internet browser software. © 1996-2007 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG group. Disclaimer and Limitation of Liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. Palm Take Back and Recycling Program This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs, visit: www.palm.com/environment. As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, smartphones, and mobile companions out of landfills through evaluation and disposition for reuse and recycling. Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle or in the US call 877-869-7256 for additional details and information about how you can help reduce electronic waste. Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Section 1: Setting Up Your Smart Device and Your Computer . . . . . . . . . . . . . . . . . . . . . 5 1A. Setting Up Your Palm CentroTM Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Your New Centro Smart Device by Palm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 1B. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Making Your First Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Creating Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 1C. Synchronizing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Why Connect My Device to My Computer? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Upgrading From Another Palm OS® by ACCESS Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Installing the Desktop Synchronization Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Connecting Your Palm CentroTM Smart Device to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Synchronizing Information--The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Section 2: Getting To Know Your Palm CentroTM Smart Device . . . . . . . . . . . . . . . . . . . 39 2A. Moving Around on Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Moving Around the Device Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Opening Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 2B. Using Your Device's Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Opening the Phone Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 What Can I Do When I'm On a Call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Using Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Defining Favorite Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Customizing Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Checking Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Section 3: Using Sprint Power Vision and Other Wireless Connections . . . . . . . . . . 101 3A. Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Getting Started With Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Sprint Power Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Accessing Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Personalizing Your Service With On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Using Your Device's Phone as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 3B. Using Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 What Email Applications Can I Use on My Smart Device? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Using Sprint Mobile Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 The VersaMail® Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 3C. Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Creating and Sending Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Using Messaging to Chat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Customizing Your Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Using Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Using Sprint Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 3D. Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157 Viewing a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Working With Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Working With Bookmarks and Saved Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Customizing Your Web Browser Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 3E. Using Bluetooth® Wireless Technology and Dial-Up Networking . . . . . . . . . . . . . . . . .169 Connecting to Devices With Bluetooth Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Using Your Device as a Wireless Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Section 4: Your Portable Media Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 4A. Working With Your Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Taking Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Customizing Your Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Viewing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Organizing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Using Your Online Album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Viewing Pictures and Videos on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 4B. Listening to Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195 Sprint Music Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Transferring Music Files From Your Computer (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Transferring Music Files From Your Computer (Mac) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Transferring Music From a CD to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Listening to Music on Your Palm CentroTM Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 4C. Watching Sprint TVSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209 Accessing Streamed Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Viewing Streamed Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Section 5: Your Mobile Organizer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 5A. Using Your Device's Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 5B. Increasing Your Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235 Using the Documents Application to Work With Your Office Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242 Section 6: Managing Your Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 245 6A. Managing Files and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Viewing Application Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Sending Information Using Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Beaming Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Synchronizing Information--Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 6B. Customizing Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275 Setting System Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 Adjusting the Display and Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Changing the Applications Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Customizing Device Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Optimizing Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Locking Your Device and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Using Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Purchasing Accessories for Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 Section 7: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 7A. Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301 Trouble Upgrading? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 Resetting Your Palm CentroTM Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 Making Room on Your Palm CentroTM Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330 Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 Where to Learn More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 7B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .337 Section 8: Safety and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 8A. Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .343 FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 Maintaining Safe Use of and Access to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349 Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352 Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354 Bluetooth® Qualification Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Static Electricity, ESD, and Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359 User's Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 8B. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .361 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .365 Welcome to Sprint Sprint and Nextel have come together, offering you more choice and flexibility to do whatever you want, whenever you want. This full combination brings you access to more products, more services, and more of what you need to do more of what you want. Welcome and thank you for choosing Sprint. 1 How to Use This Guide We know you're eager to start using your device right away, and the sections of this guide are designed to help you do just that. Section 1: Setting Up Your Smart Device and Your Computer guides you through the process of setting up your new Palm CentroTM Smart Device, your Sprint service, and your computer. Section 2: Getting To Know Your Palm CentroTM Smart Device shows you the basics of your device and service with quick, easy-to-follow instructions. This section also describes the features of your device's phone and shows you how to use Sprint service features such as voicemail, call waiting, and call forwarding. Section 3: Using Sprint Power Vision and Other Wireless Connections shows you how to use Sprint Power Vision features, including Web browsing, messaging, and email. It also describes other types of wireless connections, such as Bluetooth® wireless technology. Section 4: Your Portable Media Device shows you how to use your device's camera-- SM including how to use the Sprint Picture Mail application--and how to transfer and listen to music files on your device. Section 5: Your Mobile Organizer guides you through the process of using the built-in, full-featured, Palm OS® by ACCESS organizer, which gives you instant access to your Contacts, Calendar, Tasks, Memos, Calculator, and more. Section 6: Managing Your Information and Settings describes the tools for managing files and applications and the preferences that enable you to customize your device. Section 7: Resources answers frequently asked questions and shows you what to do if something goes wrong. It also includes a helpful glossary of terms. Section 8: Safety and Specifications outlines recommended safety and maintenance guidelines and displays the technical specifications for your Centro device. 2 WARNING: Please refer to "Important Safety Information" on page 343 to learn about information that helps you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage. 3 4 Section 1 Setting Up Your Smart Device and Your Computer 6 S e c ti o n 1 A Device Setup Setting Up Your Palm CentroTM Smart Device In This Section What You Need Your New Centro Smart Device by Palm Inserting the Battery Charging the Battery Section 1A: Device Setup 7 What You Need Your Palm CentroTM smart device box contains the following: Hardware Centro smart device. Rechargeable battery. AC charger. USB sync cable. Sprint charger adapter. Software Palm Software Installation CD (includes desktop synchronization software and links to bonus software for your device). You'll also need the following items to complete the installation and activation: An activated Sprint service plan. A location with wireless coverage for your device. An electrical outlet. The computer with which you want to synchronize your personal information. Documentation Read This First setup poster. Welcome to Sprint brochure. Getting Started guide. Setting Up Email booklet. Experience Sprint Power Vision guide. Terms & Conditions. Warranty and Software License Agreement. 8 Section 1A: Device Setup Your New Centro Smart Device by Palm Device Setup Your Device's Features: Front View 1. Indicator Light 2. Earpiece 3. 5-way Navigator 4. Power/End 5. Applications 13. Volume Button 12. Side Button 11. Talk 10. Phone 9. Calendar 8. Option 6. Menu 7. Messaging 1. Indicator Light provides the status of your device's battery. Red indicates that your device is charging and green indicates that your device is fully charged. 2. Earpiece serves as the speaker on your device when you are not using the speakerphone feature or a headset. Section 1A: Device Setup 9 3. 5-way Navigator gives you one-handed access to moving around the device screen and selecting options. See "Moving Around the Device Screen" on page 42 for instructions. 4. Power/End turns the device's phone on and off, wakes up and turns off the screen, and hangs up calls. 5. Applications opens Applications view. 6. Menu opens the application menus. 7. Messaging opens the Messaging application. 8. Option activates the secondary function of a key or button. See "Using the Keyboard" on page 46 for details. 9. Calendar opens the Calendar application. 10. Phone opens the Phone application. 11. Talk dials when a phone number is selected or entered, and answers an incoming phone call. 12. Side Button records voice memos by default, and performs context-sensitive actions when an application is open, such as playing or pausing MP3 files in the Pocket TunesTM application. You can also reassign this button to open your favorite application. 13. Volume Button adjusts the earpiece, speaker, and ringer volume levels. 10 Section 1A: Device Setup Your Device's Features: Back View 14. Self-portrait Mirror 15. Speaker Device Setup 23. Camera Lens 22. Infrared (IR) Port 16. Battery Door 21. Expansion Card Slot 17. Headset Jack 20. Microphone 19. Charger 18. Sync Jack Connector 14. Self-portrait Mirror enables you to take a picture of yourself. 15. Speaker plays ringtones and alarms, and serves as the speaker for the speakerphone feature and other audio playback. 16. Battery Door slides down to provide access to the battery compartment. 17. Headset Jack enables you to connect a hands-free headset. Use only headsets that are compatible with your device. 18. Sync Connector enables you to attach the USB sync cable to your device. 19. Charger Jack enables you to attach the AC charger to your device. 20. Microphone serves as the mouthpiece on your device's phone. Section 1A: Device Setup 11 21. Expansion Card Slot allows you to expand the capabilities of your device using a microSD card. See "Using Expansion Cards" on page 269. 22. Infrared (IR) Port uses infrared technology to transmit information to and receive information from other infrared-enabled devices that use compatible software. 23. Camera Lens enables you to take pictures using the built-in camera. Note: Your device's speaker includes a large magnet, so be sure to keep your device away from credit cards or other items that could become demagnetized. Your Device's Features: Top View 24. Sound On 25. Ringer Switch 26. Sound Off 27. Stylus 24. Sound On turns on the ringer and all other sounds, including alarms and music, when the Ringer switch is set to this position. 25. Ringer Switch controls the ringer setting. See "Setting System Sounds" on page 276 for details on changing the settings. 26. Sound Off silences the ringer and turns off all other sounds, including alarms and music, when the Ringer switch is set to this position. 27. Stylus allows you to tap options on your device's screen. To use the stylus, slide it out of the slot and hold it as you would a pen or pencil. 12 Section 1A: Device Setup Inserting the Battery Device Setup WARNING: Use only Sprint-approved or manufacturer-approved batteries and chargers with your device. The failure to use a Sprint-approved or manufacturer-approved battery and charger may increase the risk of your device overheating, catching fire, or exploding, which may result in serious bodily injury, death, or property damage. 1. Gently press down on the Battery Door, and then slide the door downward to remove it from your device. Battery Door Battery Contacts Battery Compartment Device Contacts 2. Align the battery contacts with the contacts inside the device compartment. 3. Insert the battery into the compartment at a 45-degree angle, and then press it into place. 4. Slide the battery door onto the back of the device until it clicks into place. 5. Follow the onscreen instructions to set up your device. Section 1A: Device Setup 13 Tip: Buy an extra battery as a spare for long trips or heavy data use. Visit go.palm.com/centro-sprint/ or www.sprint.com to purchase batteries that are approved by Sprint and that are compatible with your device. 14 Section 1A: Device Setup Charging the Battery Device Setup The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your device for three and a half hours to give it a full charge. See "Maximizing Battery Life" on page 18 for tips on maximizing the life of your device's battery. 1. Plug the AC charger into a wall outlet. 2. Connect the charger cable to the charger jack on the bottom of the device. Make sure the arrow on the connector is facing up, toward your device's screen. 3. To confirm that your device is charging, check the indicator light. Red indicates that your device is charging. Green indicates that your device is fully charged. Indicator Light If the battery is fully drained, it may take a few moments for the indicator light to turn on while the battery is charging. Section 1A: Device Setup 15 Tip: You can also charge your device by connecting it to your computer with the sync cable. You can do this with or without using the charger cable (see "Connecting Your Palm CentroTM Smart Device to Your Computer" on page 34). Keep in mind that it takes longer to charge the battery using the sync cable, and if your laptop isn't plugged into a power source, it can drain the laptop's battery. The onscreen battery icon displays the power status: Full battery : Battery is not connected to a wall outlet and is fully charged. Partial battery : Battery is not connected to a wall outlet and has some power but is not fully charged. Almost-empty battery with red at the bottom immediately. Note: : Battery needs to be charged Your device's indicator light blinks red when the battery needs to be charged. Red lightning bolt Green lightning bolt Tip: : Battery is connected to a wall outlet and is charging. : Battery is connected to a wall outlet and is fully charged. To see exactly how much power is left in your battery, tap the onscreen battery icon. 16 Section 1A: Device Setup Using a Sprint Charger Adapter If the connector on your Sprint-approved 1 Amp AC charger or vehicle charger doesn't fit into the connector on the bottom of your device, use the included Sprint charger adapter. WARNING: Use only with 1 Amp AC chargers distributed by Sprint for your device. Using any unapproved AC charger may destroy the AC charger and cause a fire. Device Setup 1. Plug the AC charger into a power source. 2. Connect the Sprint charger adapter to the charger jack on bottom of the device. 3. Connect the charger cable to the Sprint charger adapter. 4. Charge your device as described earlier. Sprint Charger Adapter Battery Life Battery life depends on individual use. Consumption factors include signal strength, speakerphone use, and use of wireless features. If the battery drains to the point where your device doesn't turn on, the device stores your information safely until you recharge the battery. To avoid draining the battery, we recommend that you charge and synchronize your device every day, especially if you use the wireless features of your phone often. Note: Using your device's phone reduces the battery life. You can extend the battery life by turning off your device's phone while using the organizer features. In any case, regular charging is recommended for optimal performance. Section 1A: Device Setup 17 Maximizing Battery Life You can increase the life of your device's battery by following a few easy guidelines. Remember that battery life depends on how you use your device. Charge your device whenever you're at your desk, or charge it overnight each day. The lithium-ion (Li-ion) battery has a much longer useful life when it is topped off frequently, versus being charged after it is fully drained. Your device's wireless features (phone, email, messaging, Web, and any applications sm that use a Sprint Power Vision connection, such as Sprint TV ) and media features (camera, media players, and games) consume more power than its organizer features. If you spend a lot of time using the wireless and media features, keep an eye on the battery icon and charge when necessary. If you don't plan to use the wireless features on your device for awhile, turn off your phone (see "Turning Your Device's Phone On and Off" on page 55). You can forward calls to a different number or let all calls be picked up by voicemail (see "Call Forwarding" on page 71). As with any mobile phone, if you are in an area with no wireless coverage, your device searches for a signal, which consumes power. If you cannot move to an area of better coverage, you may want to temporarily turn off your phone. While your phone is off, you can continue to use your device's nonwireless features. Turn down the screen brightness (see "Adjusting the Brightness" on page 278). Decrease the settings in Power Preferences and turn off Beam Receive (see "Optimizing Power Settings" on page 287). Turn off the Bluetooth® feature if you are not using it (see "Connecting to a Bluetooth® Hands-Free Device" on page 80). Set the VersaMail AutoSync option to download messages at a scheduled time, rather than as they arrive. See "Downloading New Email Messages Automatically" on page 135. 18 Section 1A: Device Setup Tip: You can buy an extra battery as a spare for long airplane trips or periods of heavy use. To purchase batteries that are compatible with your smart device, go to go.palm.com/centro-sprint/ or www.sprint.com. Device Setup Section 1A: Device Setup 19 20 Section 1A: Device Setup S e c ti o n 1 B Setting Up Service Setting Up Service In This Section Making Your First Call Setting Up Your Voicemail Creating Sprint Account Passwords Setting up service on your new Palm CentroTM smart device is quick and easy. This section walks you through the necessary steps to unlock your device, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint service. Section 1B: Setting Up Service 21 Making Your First Call Determining If Your Device's Phone Is Already Activated If you received your device in the mail or purchased it at a Sprint Store, it probably has already been activated. All you need to do is unlock it. If your phone is not activated, please call Sprint at 1-888-211-4727. Unlocking Your Device 1. If the screen is off, press and release Power/End 2. Press Center on the 5-way to wake up the screen. to turn off Keyguard (see "Moving Around the ). Device Screen" on page 42 for information on the 5-way 3. Enter your four-digit lock code. (For security purposes, the code is not visible as you type.) Note: If you can't recall your lock code, try using the last four digits of either your Social Security number or your wireless phone number, or try 0000. If that doesn't work, call Sprint Customer Service at 1-888-211-4727. See "Where to Learn More" on page 334 for other ways to get help from Sprint if you are having trouble with your service. 22 Section 1B: Setting Up Service Making a Call 1. Press Phone . 2. Press Center on the 5-way to turn off Keyguard (see "Locking Your Keyboard (Keyguard)" on page 288 for information on Keyguard). Setting Up Service 3. Tap the onscreen Dial Pad or press the number keys on the keyboard to enter the number you want to call. 4. Press Talk to dial. to end the call. 5. After you finish the call, press Power/End Adjusting Call Volume While a call is in progress, press the Volume button on the side of your device to adjust the call volume. To increase the volume, press the upper half of the Volume button. To decrease the volume, press the lower half of the Volume button. Volume Button Side Button Section 1B: Setting Up Service 23 What's My Phone Number? 1. Make sure your phone is on (see "Turning Your Device's Phone On and Off" on page 55 for information). 2. Press Phone 3. Press Menu . . Look Here for Your Phone Number 4. Select Options, and then select Phone Info. 24 Section 1B: Setting Up Service Setting Up Your Voicemail All unanswered calls to your device's phone are automatically transferred to your voicemail, even if your phone is in use or turned off. To set up your voicemail: 1. Press Phone . Setting Up Service 2. Press and hold 1 or tap the Voicemail favorite on the Phone screen. 3. Follow the system prompts to: Create your password. Record your name announcement. Record your greeting. Choose whether or not to activate Skip Pass Code (a feature that lets you access your voicemail simply by pressing and holding 1, bypassing the need for you to enter your password). If you do not activate Skip Pass Code, your device uses the Voicemail Pass Code feature, which requires you to enter your password each time you want to access your voicemail. Note: If you are concerned about unauthorized access to your voicemail account, we recommend that you use the Voicemail Pass Code. For more information about using your voicemail, see "Using Voicemail" on page 63. Section 1B: Setting Up Service 25 Creating Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint Power Vision account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy. Account Username and Password If you are the account owner, you will create an account username and password to use to sign on to www.sprint.com and to use when calling Sprint Customer Service. To create your username and password, visit www.sprint.com, click Need to register for access?, and follow the online instructions. If you are not the account owner (if someone else pays for your Sprint service), you can also get a sub-account password at www.sprint.com. Voicemail Password You'll create your voicemail password when you set up your voicemail. See "Setting Up Your Voicemail" on page 25. Sprint Power Vision Password With your Centro device, you may elect to set up a Sprint Power Vision password. This optional password can be used to authorize the purchase of Premium Services content and to protect personal information on multi-phone accounts. For more information or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4727. 26 Section 1B: Setting Up Service S e c ti o n 1 C Synchronizing Information In This Section Why Connect My Device to My Computer? Upgrading From Another Palm OS® by ACCESS Device Installing the Desktop Synchronization Software Synchronizing Connecting Your Palm CentroTM Smart Device to Your Computer Synchronizing Information--The Basics Section 1C: Synchronizing 27 Why Connect My Device to My Computer? You need to install the desktop software and connect the sync cable so that you can synchronize the information on your computer with the information on your device. You can use either Palm® Desktop software (included) or Microsoft Outlook for Windows (sold separately) as your synchronization software. Synchronization means you can enter or change information on your device or on your computer and then synchronize to automatically update the information in both places. There's no need to enter the information twice. We strongly recommend that you synchronize your device and your computer frequently to keep your information up-to-date (and backed up) in both locations. System Requirements Windows computers Windows XP Service Pack 2, Windows XP Media Center Edition, or Windows Vista (32-bit version only) 32MB of available memory (RAM) 170MB of free hard disk space CD drive Available USB port Mac computers Mac OS X version 10.3 or later 128MB of total memory (RAM) 190MB of free hard disk space CD drive Available USB port 28 Section 1C: Synchronizing Upgrading From Another Palm OS® by ACCESS Device Note: If you are setting up your first Palm OS® by ACCESS device, skip ahead to "Connecting Your Palm CentroTM Smart Device to Your Computer" on page 34. You can transfer all compatible applications and information from your previous Palm OS device to your new Palm CentroTM smart device. This includes your calendar events, contacts, memos, and tasks, as well as your application settings and any compatible third-party applications and files. When you install Palm Desktop software, some third-party applications may be quarantined because they are not compatible with the Palm OS software version 5.4.9 on your new Centro device. Quarantined files are not installed on your device, nor are they deleted; these files are placed in a new folder on your computer: C:\Program Files\Palm\\PalmOS5 Incompatible Apps. (On some systems, Palm may be replaced with palmOne or Handspring.) Note: Some third-party utilities allow you to back up your old device's information onto an expansion card and then transfer the information to your Centro device. We do not recommend this method, because any incompatible applications are also transferred. Synchronizing 1. Calculate how much space your applications and information occupy on your previous Palm OS device: Press the Applications icon, and then press Menu Select Info on the App menu. At the bottom of the screen, select Size. . Section 1C: Synchronizing 29 Look at the numbers on the Free Space line and subtract the number on the left from the number on the right to calculate the space used. For example, on the device shown here, 22.4 - 17.5 = 4.9. This means that 4.9MB of space is occupied on this device. 2. If the space occupied on your old device is 64MB or less, go to step 3. If the space occupied is greater than 64MB, then do any of the following to free up some space before you go to the next step: Delete any third-party applications that you no longer use. Move large files, such as images, to an expansion card. Move third-party applications to an expansion card. Purge old information in applications such as Calendar (Date Book), Tasks (To Do), and email. Refer to the documentation that came with your old device for instructions on these items. 3. Synchronize your old device with your old desktop software to back up your information one last time. 4. Connect your new smart device to your computer (see "Connecting Your Palm CentroTM Smart Device to Your Computer" on page 34). 5. Install the new desktop synchronization software from the Palm Software Installation CD (see "Installing the Desktop Synchronization Software" on page 32). Important: Do not synchronize your new Centro smart device by Palm with any previous versions of Palm Desktop software. 6. During the installation process, synchronize your new Centro device with your new desktop synchronization software as instructed. When prompted, do the following: Connect your new device to your computer (see "Connecting Your Palm CentroTM Smart Device to Your Computer" on page 34). 30 Section 1C: Synchronizing Indicate whether you want to sync all applications or only PIM (personal information management) applications. Select a device name for your new device; be sure to select the same name that you used for your old device. (This is the name that appears in the User list in Palm Desktop software.) 7. (Mac users only) If you have pictures on your old device, copy them from your old device to an expansion card or beam them to your new Centro device. 8. If you plan to continue using your old device, perform a hard reset to remove its associated device name. (See the documentation that came with your old device for instructions on performing a hard reset.) Each device you synchronize with your computer must have a unique name. The next time you synchronize your old device with your computer, be sure to assign it a new name. If any third-party applications are quarantined during the installation, do not manually install any of the quarantined files. Contact the third-party developer for software updates and information about compatibility with your new device. Synchronizing Section 1C: Synchronizing 31 Installing the Desktop Synchronization Software Even if you already own a Palm OS® by ACCESS device and have installed a previous version of the desktop software, you must install the software from the Palm Software Installation CD that comes with your Centro smart device by Palm. Note: If you are installing the software on a computer at work, make sure your company allows you to install new software. Contact your company's IT department for help. Installing the Desktop Software on a Windows or Mac Computer 1. Close any applications that are currently running on your computer, including those that are minimized. Your computer must have all its resources available to install the software. 2. Insert the Palm Software Installation CD into the CD drive on your computer. 3. If you are installing the software on a Mac, double-click the CD icon on the desktop, and then double-click the PalmSoftware.pkg icon. 32 Section 1C: Synchronizing 4. When the installation wizard opens, follow the onscreen instructions. Please note these important points about the installation process: (Windows only) You can choose which desktop software you want to use for synchronization: Palm Desktop software or Microsoft Outlook. (Microsoft Outlook desktop software sold separately. Microsoft Outlook synchronization conduit included.) Note: If you use Microsoft Outlook as your desktop email application, select Microsoft Outlook as your desktop synchronization software. If you select Microsoft Outlook, Palm Desktop software is still installed on your computer. When you enter information on your computer, be sure to enter your information in Microsoft Outlook, not in Palm Desktop software. Synchronizing When the install process prompts you to connect your device to your computer, go to "Connecting Your Palm CentroTM Smart Device to Your Computer" on page 34. Tip: If you want to sync information with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party sync software. This sync software is sometimes called a conduit. Section 1C: Synchronizing 33 Connecting Your Palm CentroTM Smart Device to Your Computer 1. Plug the AC charger into a wall outlet. 2. Plug the USB sync cable into an available USB port or a powered USB hub on your computer. 3. With the sync button facing up, connect the sync cable to the bottom of your device. Do not press the sync button until you are instructed to do so. 4. Connect the charger cable to the charger jack. Sync Button Sync Cable Charger Cable You are now ready to synchronize. Go to "Synchronizing Information--The Basics" on the next page. 34 Section 1C: Synchronizing Synchronizing Information--The Basics Synchronizing means that information that is entered or updated in one place (your device or your computer) is automatically updated in the other, so there's no need to enter the information twice. We strongly recommend that you synchronize your Centro device with your computer or corporate server frequently to keep your information up-to-date (and backed up) in both locations. Important: To sync your information, you must install the software from the Palm Software Installation CD that came with your Centro smart device by Palm--even if you sync with Outlook or another third-party application. See "Installing the Desktop Synchronization Software" on page 32 for instructions. Synchronizing Information from all the following applications is updated by default each time you synchronize your device with your desktop software: Tip: You can also set up the VersaMail® application to synchronize email on your device with email on your computer. See the VersaMail application User Guide located on your Palm Software Installation CD, or visit go.palm.com/centro-sprint/ for more information. Section 1C: Synchronizing 35 How each application syncs depends on your computer type and the desktop software you are using, as follows: Computer Windows Desktop Outlook What Syncs and Where Calendar, Contacts, Memos, and Tasks sync with Outlook. Pics&Videos syncs with Palm Desktop software. All applications sync with Palm Desktop. All applications sync with Palm Desktop. Windows Mac Palm Desktop software Palm Desktop software Tip: You can download a trial version of Microsoft Outlook and learn about discount offers by visiting: go.palm.com/centro-sprint/. Tip: For information on locating your pictures and videos on your computer, see "Viewing Pictures and Videos on Your Computer" on page 194. 1. Connect your Centro device to your computer as described in "Connecting Your Palm CentroTM Smart Device to Your Computer" on page 34. Note: If you're performing initial setup, your device should already be connected to your computer. 36 Section 1C: Synchronizing 2. Press the sync button on the sync cable. Sync Button A message indicates that synchronization is in progress. 3. Wait for a message that indicates that the process is complete before you disconnect the sync cable. Tip: If you have any problems synchronizing, see "Synchronization" on page 311 for troubleshooting suggestions. Synchronizing If you're finishing your initial setup, you now have the option to install bonus software from go.palm.com/centro-sprint/. If you choose to install some of the bonus software, you need to sync again to install the software on your device. To install bonus software later, see "Installing Applications" on page 249. Note: For more synchronization options, including customizing which applications sync, see "Synchronizing Information--Advanced" on page 262. Section 1C: Synchronizing 37 38 Section 2 Getting To Know Your Palm CentroTM Smart Device 40