User manual PALM TREO 180 - GPRS

TreoTM 270 Communicator User Guide GPRS 1.1, Macintosh Edition Copyright Copyright © 2002 Handspring, Inc. All Rights Reserved. Handspring, Treo, and the Treo logo are trademarks of Handspring, Inc. and may be registered in some jurisdictions. Blazer and the Handspring logo are trademarks of Handspring Inc., are registered trademarks in the U.S.A., and may be registered in other jurisdictions. Portions copyright © 1998-2002 Palm, Inc. or its subsidiaries. All rights reserved. Palm OS and HotSync are registered trademarks and Palm and the Palm Powered logo are trademarks of Palm, Inc. and are used by Handspring under license. All other trademarks and trade names are the property of their respective owners. Disclaimer and limitation of liability Handspring, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this handbook. Handspring, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Handspring, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. Warranty Information In order to obtain warranty service, you must receive warranty service authorization by contacting Handspring within the warranty period and provide dated proof of original purchase. For further information about the warranty service procedure, please visit our website at http://support.handspring.com. Software download available Wireless setup and desktop synchronization software are supplied on the Handspring CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download this software from www.handspring.com. Page 2 GPRS 1.1, Macintosh Edition Contents Introduction to Your TreoTM 270 Communicator . . . . . . . . . . . . . . . . . . . . . . . . . 11 Getting to know your communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 What is a Treo communicator? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Upgrade information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Treo components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Inserting the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Turning your Treo on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Using the keyboard backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Adjusting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Using the stylus to get things done . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Elements of the communicator interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Displaying online tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Customizing your communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Using the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Connecting the HotSync cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Using desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Using your communicator with another PIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Using an e-mail application with your communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Entering Data in Your Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using the communicator keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Typing capital letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Typing numbers and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Typing accented characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Typing extended characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Navigation keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Using menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Using text ShortCuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Using the onscreen keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Using your computer keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Importing data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Managing Your Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Using the Applications Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Switching between applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Categorizing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Changing the Applications Launcher display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Choosing preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Installing and removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Installing add-on applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Removing Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Assigning a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Changing or deleting a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Recovering from a forgotten password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Applications Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 PhoneBook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Date Book Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Blazer Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 SMS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 CityTime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 SIM Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 SIM Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Creating records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Editing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Entering text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Edit menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Deleting records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Other ways to delete records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Purging records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Categorizing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 System-defined and user-defined categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Page 4 Contents Finding records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Looking up Contacts records in PhoneBook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Using Phone Number Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Sorting lists of records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Making records private . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Hiding and masking private records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Attaching notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Choosing fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Exchanging and updating data: HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Performing a HotSync operation for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Application-Specific Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 PhoneBook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Using the Speed Dial view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Using the Dial Pad view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Using the Contacts view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Using the Active Call view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Other ways to make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Using the Call History list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Barring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 PhoneBook menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Date Book Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Working in Day View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Scheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Rescheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Setting an alarm for an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Scheduling repeating or continuous events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Changing the Date Book Plus view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Working in Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Working in Week View with Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Working in Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Working in Year View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Working in List View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Spotting event conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Working with floating events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Working with To Do items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Using the Daily Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Using templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Date Book Plus menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Contents Page 5 Blazer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Viewing web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Working with bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Blazer menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130 SMS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Enabling SMS and SMS Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Receiving SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Viewing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Replying to messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Saving contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 Creating SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 Creating a message signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Creating boilerplates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 Copying and forwarding messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 Modifying messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Resending messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Sorting messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 Deleting messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 SMS Messaging menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Setting priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Setting a due date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Assigning a category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Checking off a To Do item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 To Do Show Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 To Do List menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Reviewing memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Memo Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 CityTime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Setting your home city . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Selecting remote cities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Adding cities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 CityTime menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Selecting the Calculator mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Using the Basic Calculator buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Displaying Recent Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Using the Advanced Calculator mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Using the Advanced Calculator buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Creating a custom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161 Calculator menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162 Page 6 Contents Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163 Changing the date of an Expense item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163 Entering receipt details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164 Customizing the Currency pick list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165 Show Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166 Expense menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 SIM Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Copying entries from your Speed Dial list to your SIM card . . . . . . . . . . . . . . . . . . . . . . . .168 Copying entries from your SIM card to your Speed Dial list . . . . . . . . . . . . . . . . . . . . . . . .169 Deleting entries from your SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169 Dialing entries on your SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170 SIM Book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170 SIM Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171 Setting Preferences for Your Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Viewing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173 Buttons Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 HotSync Buttons Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 Buttons 2 Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 Connection Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 Connection Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 Setting wireless modem configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176 Digitizer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 Formats Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 Country default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 Time, date, week start, and numbers formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 General Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 Auto-off delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 System, alarm, and game sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 Network Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Selecting a predefined service template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Connecting to your service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Creating additional service templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182 Configuring GPRS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184 Configuring dial-in, ISDN, infrared, and USB/serial settings . . . . . . . . . . . . . . . . . . . . . . .186 Entering Advanced dial-in, ISDN, infrared, and USB/serial settings . . . . . . . . . . . . . . . .188 Deleting a service template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191 Network Preferences menu commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192 TCP/IP troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192 Owner Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193 Ringer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194 Contents Page 7 ShortCuts Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194 Creating a ShortCut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194 Editing a ShortCut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195 Deleting a ShortCut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195 Advanced HotSync® Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Selecting HotSync setup options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197 Customizing HotSync application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199 IR HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Preparing your computer for infrared communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Configuring HotSync Manager for infrared communication . . . . . . . . . . . . . . . . . . . . . . . .201 Performing an IR HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201 Returning to cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202 Conducting a wireless HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203 Preparing your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203 Preparing your communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204 Selecting the conduits for a wireless HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . .205 Performing a wireless HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206 Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206 Maintaining Your Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Caring for your communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209 Battery considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209 Resetting your communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210 Performing a soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210 Performing a warm (or safe) reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Performing a hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211 Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213 Tapping and keyboard problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Wireless communication problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218 HotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219 Beaming problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221 Password problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222 Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222 Non-ASCII Characters for Login Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Use of ^char . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223 Carriage return and line feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223 Literal characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223 Page 8 Contents Advanced Call Forwarding Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Forwarding calls when your communicator is busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225 Forwarding calls that you do not answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226 Forwarding calls when your communicator is unreachable . . . . . . . . . . . . . . . . . . . . . . . . .226 General Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226 Other Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227 Exposure To Radio Frequency Energy (SAR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227 Canadian RFI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227 Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Contents Page 9 Page 10 Contents Chapter 1 Introduction to Your TreoTM 270 Communicator This chapter explains the physical buttons and controls on your TreoTM 270 communicator, how to use your communicator for the first time, and how to install PalmTM Desktop software and the HotSync® Manager synchronization software so you can synchronize your communicator and your computer. Getting to know your communicator What is a Treo communicator? Your Treo communicator combines the power of a full-featured mobile phone, e-mail, SMS messaging, a Palm OS® handheld, and the Internet in one compact and indispensable device. With your Treo communicator, you can do everything you can do with your existing mobile phone with greater speed and ease. You can store thousands of numbers in your PhoneBook and up to 50 speed dial entries, and dial any of them with just a few keystrokes. You can even set up a 3-way conference call by joining two calls and use the personal speakerphone for hands-free use without a headset attachment. Lighten your load. Everything you need is in one compact device. Your Treo communicator helps you stay in touch. With instant access to your e-mail, you can send and receive e-mail from anywhere, and use SMS messaging to exchange quick messages with other mobile phones on your network. The award-winning Blazer® web browser gives you access to any site on the Internet--not just a few optimized for mobile access; now you can download directions, confirm flight reservations, find a restaurant, and check stock prices wherever you are. Everything you need to stay organized is close at hand on your communicator, including popular Palm OS applications such as Date Book Plus, PhoneBook, To Do List, Memo Pad and more. To make sure you don't lose any of this important information, you can synchronize your data with desktop software on your computer so you always have a backup copy. Chapter 1 Page 11 System requirements To use the wireless features of your communicator, you must have the following: s s A GPRS account with your wireless service provider A location where your wireless service provider has good GPRS coverage To install and operate Palm Desktop software and the HotSync Manager synchronization software, your computer system must meet the following requirements: Minimum requirements s s s s s s s Mac OS 8.5 or later with USB port (for USB HotSync® cable) Apple Macintosh or compatible computer with a PowerPC processor 8 MB RAM (memory) minimum, 16 MB recommended 25 MB available hard disk space VGA monitor or better CD-ROM drive (you can also download Palm Desktop software from www.handspring.com) Mouse We also strongly recommended that you have a desktop Internet connection so that you can access the Handspring web site for support, updates, and other useful information. Note: Upgrade information If you already own a Palm OS® handheld, Handspring recommends that you install the version of Palm Desktop software that comes with your Treo communicator into the same folder as your current Palm Desktop software. When you install the new version in the same folder as the previous version, all your data is preserved. If you use another personal information manager (PIM), you still need to install Palm Desktop software in order to update the HotSync Manager on your computer. You perform HotSync operations in exactly the same way, so you can quickly synchronize your old data with your new communicator. Important: If you are currently using Palm Desktop 4.0 on your Macintosh computer, your data is not compatible with the version of Palm Desktop on the Handspring CD-ROM. You can continue using the existing Palm Desktop 4.0 installed on your computer, or you can choose to export your data from Palm Desktop 4.0 before installing the software from the Handspring CD-ROM and then import it into Handspring's Palm Desktop after completing the installation. Visit www.handspring.com/support for the latest information on compatibility with Palm Desktop 4.0. Page 12 Introduction to Your TreoTM 270 Communicator To upgrade: 1. Synchronize your old communicator with your old Palm Desktop software. This ensures that the latest information from your communicator is on your desktop computer. 2. (Optional) To ensure against any data loss, go to the folder that stores Palm Desktop software (this is usually the Handspring or Palm folder), copy (do not move) your user name folder, and store the copy outside the Palm Desktop software folder. 3. Follow the installation instructions that begin on page 26. Be sure to install the new software in the same folder as the old software. 4. Connect your new communicator to the HotSync cable and press the HotSync button on the cable. If the User dialog box appears, select your user name. 5. Compare the applications on your old handheld and your new communicator. 6. Beam any third party applications that did not transfer from your old handheld to your new communicator, or install them from the original files. 7. If any data for your third party applications did not transfer, beam it from your old handheld to your new communicator. 8. If you created a password on your old handheld, enter it on your new communicator. Note: Records you previously marked Private remain marked Private, but you need to reenter a password on your new communicator. 9. If you had any important settings on your old handheld, such as Network Preferences, manually copy them from your old handheld to your new communicator. Each device must have a unique name After you complete the upgrade process described above, you have two devices with the same name. This is an undesirable situation. Each device must have a unique name in order to prevent unexpected results during HotSync operations and other complications. We strongly recommend that you perform a hard reset on your old handheld. See page 211 for details. A hard reset not only erases all data from the old handheld; it also erases the name and makes that handheld a clean slate, ready to receive a new name. The next time you perform a HotSync operation with this old handheld, you are asked to give it a name. Be sure to give it a unique name. Chapter 1 Page 13 Treo components Locating front panel controls Speaker Headset jack Screen Keyboard Rocker switch Contrast/ Brightness control Option key Microphone Application buttons Scroll buttons Page 14 Introduction to Your TreoTM 270 Communicator Speaker Headset jack Rocker switch Functions as the earpiece on your Treo. Enables you to connect a hands-free headset for use with the wireless features. Use only headsets that are compatible with your communicator. Enables you to navigate on your communicator with just one hand. You can use the rocker switch as an alternate method to perform a variety of tasks, such as adjusting the call volume level on your phone. The rocker switch functions change based on whether your communicator's wireless mode is on or off and which application you are using. To use the rocker switch, roll the dial up or down, press it in and release it, or press and hold it. Contrast/ Brightness control Option key Microphone Scroll buttons Opens the Adjust Display dialog box where you can adjust the appearance of your communicator screen for the clearest screen display. The contrast/ brightness control is activated with the Option key. See page 20 for instructions. Types the number/symbol, or activates the function, that appears in blue on the key. Functions as the mouthpiece when you use the wireless phone features of your Treo. Displays text and other information that extends beyond the area of the communicator screen. Pressing the bottom scroll button scrolls down to view information below the viewing area, and pressing the top scroll button scrolls up to view the information above the viewing area. The scroll buttons also enable you to navigate between records in an application and to adjust the volume during a call. Activates the applications that correspond to the icons on the buttons: PhoneBook, Date Book Plus, Blazer (or another web browser installed by your wireless service provider), and SMS Messaging. See page 174 for details on reassigning these buttons to activate any application on your communicator. You can also use these buttons in combination with Option to activate other applications. See Chapter 4 in this guide for details on the default combination settings, and see page 175 for details on reassigning the button combinations. Tip: If your communicator is turned off, pressing any application button turns on your communicator and opens the corresponding application. Application buttons Keyboard Communicator screen Enables you to type letters, numbers and symbols on your communicator. See Chapter 2 to learn how to enter information. Displays the applications and information stored in your communicator. It is touch-sensitive and responds to the stylus. Chapter 1 Page 15 Locating top panel controls Antenna Power button IR port Stylus LED Ringer switch Antenna Stylus Receives and sends wireless communication signals. The antenna does not telescope out of your communicator. Serves as the instrument used to tap options on your communicator screen. To use the stylus, slide the stylus out of the slot, and hold it as you would a pen or pencil. Turns your communicator and wireless mode on and off, and controls the keyboard backlight. See page 19 for details. Uses infrared technology to transmit data to and receive data from other Palm OS devices. See the section that begins on page 78 for details. You can also use the IR port to update the information between your communicator and computer using HotSync technology. See the section that begins on page 200 for details. Provides status information for your Treo based on the color of the light and the blink state. No light: Wireless mode off Solid: Connected to travel charger Green = Fully charged Red = Charging Blinking: Wireless mode on Green = In coverage area Red = Out of coverage area Double-blink red: Low battery Power button IR port LED Ringer switch Controls the ringer setting. See page 194 for details on changing the settings. Note: Silencing the ringer turns off all system sounds, including alarms. When you silence the ringer, Date Book Plus alarms vibrate. Page 16 Introduction to Your TreoTM 270 Communicator Locating back panel components Reset button SIM card door Charger and USB connector SIM card door Reset button Charger and USB connector Secures your SIM (Subscriber Identity Module) card in your phone. Under normal use, you should not have to use the reset button. See Appendix A for information about when and how to use the reset button. The connector that connects your communicator to the travel charger and HotSync cable. The HotSync cable connects to a USB port on your computer and enables you to synchronize the information between your communicator and computer using HotSync technology. Inserting the SIM card The SIM card is a small rectangular plastic piece that contains your phone number and account information. It is included with your wireless service provider's documentation and is often referred to as a "smartcard." If a SIM card did not come with your communicator, your wireless service provider will provide you with one when you subscribe to their service. You must insert your SIM card into your communicator before you can use it for wireless communications. Since calls are billed to your phone number, you can, however, move your SIM card to any phone that uses a SIM card, and the calls will be billed to your account. To insert the SIM card: 1. Remove the SIM door. 2. With the contacts face-up, align the notch on the SIM card with the notch on the door and insert the SIM card into the slot on the door. SIM door SIM card Notch 3. Replace the SIM door. Chapter 1 Page 17 Charging the battery To use your communicator, you must connect the travel charger or the HotSync cable and charge the battery. When you're near your computer, connect your communicator to the HotSync cable with the travel charger connected to a wall outlet as shown in the section that begins on page 24. When travelling, connect the travel charger cable directly to your communicator as shown in this section. When wireless mode is on, a fully charged battery provides up to 3 hours of talk time or 150 hours of standby time. When wireless mode is off, a fully charged battery provides up to one week of use in handheld mode. If the battery drains to the point where your communicator does not turn on, it stores your data safely for about three days. Therefore, we recommend that you charge the battery daily to avoid potential data loss. See Appendix A for tips on extending the life of the battery. To charge the battery with the travel charger: 1. Plug the travel charger into a wall outlet. 2. With the word "UP" facing up (as shown), connect the travel charger cable to the charger connector on the bottom of your communicator. LED Tip: The LED is solid red while your communicator charges. When the LED turns solid green, your communicator is charged. It takes approximately 2 hours to charge a fully drained battery. Page 18 Introduction to Your TreoTM 270 Communicator Turning your Treo on and off Your Treo communicator has two operating modes: a handheld mode and a wireless mode. You can turn the handheld mode and the wireless mode on and off independent of each other. When you turn on the handheld mode, you can use organizer applications such as Date Book Plus and To Do List. When you turn on the wireless mode, you can make or receive calls. You can also turn both modes on at the same time. When both the handheld and wireless modes are on, you can use the organizer applications as well as send and receive calls. For example, when you are on an airplane, you need to turn wireless mode off to comply with FAA regulations, but you can still use handheld mode to access Date Book Plus and other organizer applications. To turn handheld mode on and off, do any of the following: s Open the lid to turn it on, or close the lid to turn it off. s s s Press the power button. Press and release the rocker switch. Press any application button on the front of your communicator. To turn wireless mode on and off: s Press and hold the power button until you hear the confirmation tones to turn wireless mode on and off. The ascending tone indicates wireless mode is now on and the descending tone indicates wireless mode is now off. Using the keyboard backlight If you have difficulty seeing your communicator keyboard in dark environments, you can use the backlight to illuminate the keyboard. Note: When you turn on the keyboard backlight, the screen brightness automatically dims to conserve battery power. If you have difficulty seeing the screen in well-lit environments, be sure the keyboard backlight is off and adjust the display settings. See page 14 for details. To turn the keyboard backlight on and off: s Press the power button twice in quick succession. Backlight tips: s The backlight dims when a call is in progress and you do not press any buttons or tap your communicator screen for more than 30 seconds. The backlight also turns off automatically (after a period of inactivity) with the Auto-off feature. See page 180 for details. s Chapter 1 Page 19 Adjusting the display Depending on the lighting conditions or temperature of the environment where you use your communicator, you may need to adjust the brightness and color saturation of the display. The Adjust Display dialog box contains two sliders. The upper slider adjusts color saturation and the lower slider adjusts brightness. The display usually looks best at maximum brightness but you may want to decrease the brightness to conserve battery power. To adjust the display: 1. Press Option . 2. Type the letter Q. 3. Press the scroll buttons, or drag the top slider, to adjust the color saturation until you can see the three shapes as distinctly as possible. 4. Hold Option brightness Tip: and press the scroll buttons, or drag the bottom slider, to adjust the screen You can also tap to the left or right of the sliders to fine tune the display settings. to finish. 5. Press Space Using the stylus to get things done Like using a mouse to click elements on a computer screen, using the stylus to tap elements on your communicator screen is a way to get things done on your communicator. The first time you start your communicator, setup instructions appear on the screen. These instructions include a calibration screen, or digitizer. Calibration aligns the internal circuitry of your communicator with its touch-sensitive screen so that when you tap an element on the screen, the communicator can detect exactly which task you want to perform. Important: Always use the point of the stylus for tapping the communicator screen. Never use an actual pen, pencil, or other sharp object to tap the communicator screen. With your communicator turned on, you can tap the communicator screen to perform many operations, such as the following: s s s Open applications Choose menu commands Select options in dialog boxes Just as you can drag the mouse to select text or move objects on your computer, you can also drag the stylus to select text. You can also use the stylus to drag the slider of any scroll bar. Page 20 Introduction to Your TreoTM 270 Communicator Elements of the communicator interface Menu bar Pick list Check box Command buttons Menu bar A set of commands that are specific to the application. Not all applications have a menu bar. Command Tap a button to perform a command. Command buttons appear in dialog boxes buttons and at the bottom of application screens. Check box When a check mark appears in a check box, the corresponding option is active. If a check box is empty, tapping it inserts a check mark. If a check box is checked, tapping it removes the check mark. Pick list Tap the arrow to display a list of choices, and then tap an item in the list to select it. Slider Previous/next arrows Scroll bar Previous/ next arrows Scroll bar Tap the up and down arrows to display the previous and next page of information; tap the left and right arrows to display the previous and next record. Roll the rocker switch or press the scroll buttons on the front panel of your communicator to scroll to the previous and next pages. To scroll the display one line at a time, tap the top or bottom arrow. You can also scroll by dragging the slider or by tapping the scroll bar just above or below the slider to scroll to the previous or next page. Chapter 1 Page 21 Moving around the screen You can move between entry fields, pick lists, check boxes, and other options by using the stylus, the scroll buttons, or the rocker switch. To move around the screen do one of the following: s Tap an item with the stylus. s s Press the scroll buttons to scroll through the items on the screen. Roll the rocker switch up or down to scroll through the items on the screen. To learn how to move around the screen using the Treo keyboard, see page 32. Tip: Displaying online tips Many of the dialog boxes that appear on your communicator contain an online Tips icon in the upper-right corner. Online tips anticipate questions you have in a dialog box, provide shortcuts for using the dialog box, or give you other useful information. To display an online tip: 1. Tap the Tips icon . 2. After you review the tip, hold Option and press Return to finish. Customizing your communicator You can customize your communicator by using the Preferences application. You can enter personal information such as your name and address; change the time and date; view different date and time formats when you travel; turn off sounds; configure your communicator to work with a modem or network, and select ringer settings. See Chapter 7 for more information on customizing your communicator. To open the Preferences screens: 1. Press Option and then press Menu . to access the Applications Launcher. 2. Tap the Preferences icon 3. Tap the category pick list in the upper-right corner of the screen. 4. Tap the Preferences category you want to view. Page 22 Introduction to Your TreoTM 270 Communicator The following procedures for setting the time and date give you an example of how to customize your communicator. You make changes to the time and date in General preferences. To set the current time: 1. Tap the Set Time box. Tap here 2. Tap the up or down arrows to change the hour. 3. Tap each minute number, and then tap the arrows to change them. 4. Tap AM or PM. Note: Your communicator can also display time based on a 24-hour clock. See page 179 for details. and press Return to finish. 5. Hold Option To set the current date: 1. Tap the Set Date box. 2. Hold Option and press a scroll button to scroll to the current year. Tap arrows to select year Tap to select month Tap to select date 3. Hold Shift and press a scroll button to scroll to the current month. 4. Type the number for the current date. 5. Press Space Tip: to select the date. You can also select the date by tapping the screen as shown above. Chapter 1 Page 23 Using the headset You can connect a headset for hands-free operation. Your Treo is compatible with the included headset and other headsets listed at www.handspring.com. If you need to use your phone while driving and this is permitted in your area, we recommend using a headset. Note: Treo is not compatible with three-pin (also called three-pole) style headsets. You can determine whether a headset is a three-pin headset by counting the number of silver rings on the headset pin. A three-pin headset has three rings. To use the headset: 1. Connect the headset plug to the headset jack on the side of your communicator. Speaker Microphone Headset button 2. Place the speaker in your ear. 3. Press the headset button to perform any of the following functions: s s s s Answer an incoming call (including an incoming call waiting call). Switch between two active calls. Place the second call on hold when you have two active calls. Hang up an active call. Connecting the HotSync cable The HotSync cable that comes with your Treo enables you to charge your communicator battery and to synchronize the information on your communicator using HotSync technology. To connect the HotSync cable: 1. Connect the travel charger cable to the short end of the Hotsync cable. Be sure to match the sides of the connectors labeled "UP." 2. Connect the USB HotSync cable to a USB port on your computer. 3. Connect the long end of the HotSync cable to your communicator with the button facing up. Page 24 Introduction to Your TreoTM 270 Communicator USB cable and port Note: If you are unsure about the exact location of the USB port on your computer, refer to the manual supplied with the computer. 4. Plug the travel charger into a wall outlet. Tip: The travel charger does not need to be plugged into a wall outlet to perform a HotSync operation. However, if you want to use the HotSync cable to charge your Treo communicator, you must plug the travel charger into a wall outlet. Using desktop software When you use desktop software with HotSync technology, you can do any of the following: s Work with your communicator applications on your computer. Most desktop software applications duplicate many of the applications on your communicator, so you can view, enter, and modify most of the data stored on your communicator. Back up and synchronize data between your communicator and your computer. Synchronization is a one-step procedure that ensures that changes you make on your communicator or desktop software appear in both places. See the section that begins on page 76 for details. Configure the wireless data features of your Treo. Import and export data, so you can easily transfer data from other desktop applications into many of your applications. See the section that begins on page 36 for details. Print data from your desktop software on any printer. s s s s Chapter 1 Page 25 Palm Desktop software Your communicator comes with Palm Desktop software. Palm Desktop software includes many of the same applications as your communicator: Daily Calendar (Date Book Plus), Contact List (the Contacts view in PhoneBook), Task (To Do List), and Note (Memo Pad). The following instructions guide you through installing Palm Desktop software. After installation, refer to the online Help in Palm Desktop software for information about how to use the software. Note: You must install the software that comes with your Treo communicator even if you already installed Palm Desktop software for a previous Palm OS handheld. To ensure a safe and uninterrupted installation of Palm Desktop software, please do not simply copy the Palm Desktop software files to your computer's hard disk. You must use the installer to place the files in their proper locations and to decompress the files. To install Palm Desktop software: 1. Connect the HotSync cable. See page 24 for instructions. 2. Exit any open programs, including those that run at startup, and disable any virus-scanning software. 3. Insert the Handspring CD-ROM into the computer's CD-ROM drive. 4. Double-click the Handspring CD icon on the desktop. 5. Double-click the Installer icon to begin the installation process. 6. Follow the onscreen instructions to complete the installation and to configure your Treo for wireless data communication. When the set up process is done, the installation screen closes automatically. Using your communicator with another PIM If you prefer to use another personal information manager (PIM), you can use it if third-party connection software, called a conduit, is available for your PIM. You must install the software that came with your Treo communicator along with the conduit for your PIM to synchronize the data between your communicator and your PIM. For information on conduit software, go to this web site: www.handspring.com. Page 26 Introduction to Your TreoTM 270 Communicator Using an e-mail application with your communicator Your communicator comes with the One-Touch MailTM e-mail application by JP Mobile. You can also use an e-mail application provided by your wireless service provider. To use an e-mail application, you must subscribe to GPRS and Internet services from your wireless service provider. In most cases, your communicator is pre-configured with your wireless service provider's communication settings. If it is not pre-configured, contact your wireless service provider to obtain the correct settings and follow the instructions on page 182 to configure a new service template. If you prefer, you can dial-in to your ISP (Internet Service Provider) account. However, to use a dial-up connection, your wireless service account must also include circuit switched data (CSD) services. See page 182 for information on configuring a dial-up service template. One-Touch Mail One-Touch Mail is a wireless e-mail application that enables you to access your ISP (POP3 account) e-mail directly from your communicator. You may also be able to use One-Touch Mail to access your corporate e-mail; contact your System Administrator for assistance. To install One-Touch Mail, see page 42 for instructions on installing add-on applications. The One-Touch Mail application is located in the One-Touch folder on the Handspring CD-ROM. Chapter 1 Page 27 Page 28 Introduction to Your TreoTM 270 Communicator Chapter 2 Entering Data in Your Communicator This chapter explains how to enter data into your TreoTM 270 communicator using each of the following methods: s s s s Using the communicator keyboard Using the onscreen keyboard Using your computer keyboard Importing data Using the communicator keyboard The communicator keyboard is the primary method you'll use to enter data into your communicator. Each letter key on the keyboard has three functions: Normal: Types a lowercase letter. Shift: Types an uppercase letter. Option: Types the number/symbol, or activates the function, that appears in blue on the key. Q W % @ E $ R F C / T * Y H 1 U J N 2 I K 3 6 O # P" A S Z ( : D X ) ­ + G 4 5 8 L' Backspace Return Menu/ Applications ListType Option Shift/Find V B 7 M 9 . ... 0 Space Typing capital letters To type capital letters, you must first "shift" to caps and then type the character. Note: Your communicator includes a feature that automatically capitalizes the first letter when you create a new sentence or a new record (by tapping New or a blank line). Chapter 2 Page 29 To type a single capital letter (Caps Shift): 1. Press Shift : When Caps Shift is active, an "up arrow" symbol appears in the lower-right corner of the Treo screen. If you accidentally activate Caps Shift, press Shift twice to cancel it, or if you do nothing for five seconds, it reverts to lowercase. Caps Shift 2. Type the letter you want to capitalize. To enter only capital letters (Caps Lock): 1. Press Shift twice. When Caps Lock is active, an underlined "up arrow" symbol appears in the lower-right corner of the communicator screen. Caps Lock 2. Type the text you want to capitalize. 3. Press Shift to turn off Caps Lock. Typing numbers and symbols Typing numbers and symbols with your communicator is similar to typing symbols on a computer keyboard. You must first "shift" to option mode and then type the number or symbol strokes. To enter a single number or symbol (Option Shift): 1. Press Option . When Option Shift is active, a dot appears in the lower-right corner of the Treo screen. If you accidentally activate Option Shift, press Backspace to cancel it. Option Shift 2. Press the key where the number or symbol appears in blue. To enter only numbers or symbols (Option Lock): 1. Press Option twice. 2. Press the keys where the numbers or symbols appear in blue. When Option Lock is active, an underlined dot appears in the lower-right corner of the Treo screen. Option Lock 3. Press Option Page 30 to turn off Option Lock. Entering Data in Your Communicator Typing accented characters The ListType feature enables you to enter accented characters. You can enter the following accented letters: à á ä â ã å çè é ë ê ì í ï î ñ ò ó ö ô õ ù ú ü û ý ÿ To enter accented characters: 1. Type the letter (uppercase or lowercase) to which you want to add an accent. 2. Press ListType . 3. Use the scroll buttons to select the accent you want to apply. 4. Press Space Tip: to insert the accented character. You can also select the accented character you want to insert by repeatedly pressing ListType . Typing extended characters The ListType feature also enables you to enter many extended characters that are not on the keyboard, such as currency symbols and emoticons. Extended characters are often found under related characters. For example, the £ symbol is located under $. To enter extended characters: 1. Position the cursor where you want to insert the extended character. 2. Type the base character associated with the extended character you want to insert: Tip: To view a list of available accented and symbol characters, press Menu under Edit select Keyboard Help (/G). Symbols Base character O p P r R Symbols Base character . , ! ? : Symbols and Base character a A b B c æ Æ ß ß ¢©^^ ¢©^^ Ð Ø ¶ ¶ ® ® ßs§ ßS§ ~TM ?!... ,,, ¡ ¿ ; :-) :-( ;-) :-D `'<>~` ""«» £¥ Page 31 C d D s S t ' " $ Chapter 2 e E f F l L m M o T x ~TM × × ¥ ¥ º ¹¼½ ² ³ + / % # ( ) & _~·­-- \÷¦ = <[{< >]}> £ £ µ µ ø . X y Y 0 1 2 3 3. Press ListType 4. Use the scroll buttons to select the extended symbol you want to insert. 5. Press Space Tip: to insert the extended character. and then press Space . To enter a tab, press Shift Navigation keystrokes In addition to character symbols, your communicator includes special keystrokes that you can use to navigate within text or fields in your applications. Note: Some applications may not support these navigation keystrokes. Keystrokes Hold Option Hold Option while pressing the bottom scroll button. while pressing the top scroll button. Command Move cursor right Move cursor left Previous field Next field Affirm an action Press the top scroll button. Press the bottom scroll button. Hold Option and press Return . Use these keys instead of tapping the following onscreen buttons: OK, Done, Yes, Next, Accept, Send, and Dial. Hold Option and press Backspace . Use these keys instead of tapping the following onscreen buttons: Cancel, No, Previous, and Reject. Press Space or press Return . Annul an action Open or dial the selected item Page 32 Entering Data in Your Communicator Using menus Menus on your communicator are easy to use. Once you have mastered them in one application, you can use them the same way in all other applications. The menus and menu commands that are available depend on the application. Also, the menus and menu commands vary depending on which part of the application you're using. For example, in Memo Pad, the menus are different for the Memo list screen and the Memo edit screen. The menus of each application are illustrated in the section on that application in Chapter 6. The Edit menu is described in the section that begins on page 62. To use the menu bar: 1. Open an application (such as Memo Pad). 2. Press Menu Tip: to open the menu bar. You can also open the menu bar by tapping the inverted tab at the top of any application's screen (except Calculator). Inverted tab In this example, three menus are available: Record, Edit, and Options. The Record menu is selected and contains the commands New Memo, Delete Memo, and Beam Memo. 3. Press the top scroll button to switch between menus. 4. Press the bottom scroll button to select a command within a menu. 5. Press Space Tip: to run the selected command. again. To close the menus without running a command, press Menu Keyboard shortcut menu commands Most menu commands have an equivalent keyboard shortcut. The shortcut letters appear to the right of the menu command names. Throughout this guide, the shortcut letters appear in parentheses (/C) next to menu selection instructions. Menu commands Shortcut letters Chapter 2 Page 33 To use keyboard shortcuts for menu commands: 1. Press Menu to open the menu bar. 2. Type the menu command shortcut letter. For example, to choose Copy in the Edit menu, press Menu Tip: followed by the letter "c." When the menu bar is open, you can enter a shortcut letter for any menu item in the current application view, not just the ones that appear on the current menu. Using text ShortCuts ShortCuts make entering commonly used words or phrases quick and easy. ShortCuts are similar to the Glossary or Autotext features of some word processors. Your communicator comes with several predefined ShortCuts, and you can also create your own. Each ShortCut can represent up to 45 characters. For example, you might create a ShortCut for your name, or for the header of a memo. See the section that begins on page 194 to learn about creating your own ShortCuts. Your communicator includes the following predefined ShortCuts: Entry Date stamp Time stamp Date / time stamp Meeting Breakfast Lunch Dinner ShortCut ds ts dts me br lu di To use a ShortCut: 1. Type the letter s. 2. Press ListType . . 3. Use the scroll buttons to select the ShortCut symbol Note: The ShortCut symbol appears by the cursor to show that you are in ShortCut mode. 4. Type the ShortCut characters. Page 34 Entering Data in Your Communicator Using the onscreen keyboard You can open the onscreen keyboard anytime you need to enter text or numbers on your communicator. When used in conjunction with the backlight, the onscreen keyboard is especially useful for typing in the dark. To use the onscreen keyboard: 1. Open a record in an application that requires you to enter data (such as Memo Pad). 2. Press Menu . 3. Under Edit, select Keyboard (/K). 4. Tap the characters to enter text, numbers, and international characters. Tab Caps lock Caps shift Tap here to display alphabetic keyboard Backspace Carriage return Tap here to display numeric keyboard Tap here to display international keyboard Note: The onscreen keyboard also includes a dialog box for international characters. You can switch among the three dialogs at any time to enter the exact text you need. 5. After you finish, tap Done to close the onscreen keyboard and place the text in the record. Using your computer keyboard Many of the applications on your communicator are available in Palm Desktop software and in most Personal Information Manager (PIM) applications. If you have a lot of data to enter, or prefer to use the computer keyboard, you can use PalmTM Desktop software, or any supported PIM, to enter information. You can then perform a HotSync® operation to synchronize the information on your computer with the information on your communicator. See the section that begins on page 76 for details on HotSync operations. Refer to Palm Desktop online Help or the documentation that came with your PIM software for more information on entering data on your computer. Chapter 2 Page 35 Importing data If you have data stored in computer applications such as spreadsheets and databases, you can transfer the data to your Treo communicator without having to key it in manually. Save the data in one of the file formats listed below, import it into Palm Desktop software, and then perform a HotSync operation to transfer the data to your communicator. You can import data from any of the following PIM (personal information manager) products. s s s s s s s s s Address Book Plus DateBook Pro DayMaker Dynodex Meeting Maker Now Contact Now Up-to-Date QuickDex TouchBase Pro Palm Desktop software can open Claris Organizer files directly; you do not need to import them. To import data from PIM product files, you must export and save the entire file in text format first. You can import fields from TouchBase Pro, DateBook Pro, DayMaker, and QuickDex files in the proper order. You might have to adjust the field order of other PIM product files you import. You can also import data from a FileMaker Pro database or a ClarisWorks database. In FileMaker Pro, be sure to export the database to the Tab-Separated Text file type. In ClarisWorks, be sure to save the database in ASCII text format and give it a different name so you don't overwrite the original file. You can import data from a Newton that uses Newton Operating System 1.0. Simply use the Newton Connection Kit to export data from the Newton Names file, Date Book Calendar file, and Notepad, and then import the resulting files into PalmTM Desktop software. The Newton Connection Kit does not work with Newton Operating System 2.0. To import data: 1. Export a text file from the other product. 2. Open Palm Desktop software. 3. From the File menu, choose Import. 4. Select the file you want to import. 5. Click Open. Page 36 Entering Data in Your Communicator 6. In the Import dialog box, check each field name to be sure the correct data moves into the correct fields. s To change the order of a field in the file you're importing into, move the pointer over a field name in the Fields In list. When the pointer changes to double arrow, drag the name to a new location. To prevent information from being imported into a field, click the arrow between field names. The arrow changes to a dotted line. To view the information in the file you're importing from, click the Scan Data arrows to see the information in each record. s s 7. From the Fields pop-up menu, choose the appropriate field. 8. From the Delimiters pop-up menu, choose the appropriate delimiter. The field and delimiter are set automatically if you are importing a Claris Organizer, TouchBase Pro, DateBook Pro, DayMaker, or QuickDex file. 9. Click OK. Chapter 2 Page 37 Page 38 Entering Data in Your Communicator Chapter 3 Managing Your Applications This chapter explains how to switch between applications on your TreoTM 270 communicator, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups. Using the Applications Launcher Your communicator is equipped with a variety of applications. All the applications installed on your communicator appear in the Applications Launcher. Opening applications You can use the Applications Launcher to open any application installed on your communicator. You can also open the four main applications -- PhoneBook, Date Book Plus, Blazer® (or another web browser installed by your wireless service provider), and SMS Messaging -- with the application buttons on the front panel of your communicator. Tip: When you press an application button on the front panel of your communicator, you have instant access to the selected application. You don't even need to turn on your communicator first. In addition to providing a way for you to open applications, the Applications Launcher displays the current time, battery level, wireless signal status, and application category. To open an application: 1. Press Option and then press Menu to access the Applications Launcher. 2. Tap the icon of the application that you want to open. To see additional applications, press the scroll buttons. Tip: To find an application quickly, you can type the first letter of its name. The Applications Launcher scrolls to the first application with a name that begins with that letter. You can also create categories and organize your applications by category. See page 40 for details. Chapter 3 Page 39 Switching between applications When working in any application, press Option and then press Menu , or press an application button on the front panel of your communicator to switch to another application. Your communicator automatically saves your work in the current application and displays it when you return to that application. Categorizing applications The category feature enables you to manage the number of application icons that appear onscreen in the Applications Launcher. You can assign an application to a category and then display a single category or all your applications.