User manual PALM TREO 650

using your TreoTM 650 smartphone by Palm Includes setup information and instructions for most tasks Copyright Copyright © 2005 Palm, Inc. All rights reserved. Palm, Treo, VersaMail, the Palm and Treo logos, Palm, Palm OS, HotSync, Graffiti, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. This product contains ACCESS Co., Ltd.'s NetFront 3.0 Internet browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG group. MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson. RealPlayer and RealAudio are registered trademarks of RealNetworks, Inc. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. Disclaimer and limitation of liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. PN: 406-10451-00 Contents 1 3 4 5 6 7 11 12 14 15 Contents Welcome If you read nothing else... read this now: getting started What you'll need TreoTM 650 smartphone overview Installing the battery Charging the battery Turning your phone on and off Making your first call 35 first week: using phone, web, and messaging 36 Phone overview 39 Dialing calls 42 Receiving calls 44 Using voicemail 46 Managing active calls 49 More ways to manage calls 54 Defining favorite buttons 57 Using a phone headset 59 Connecting to devices with Bluetooth® wireless technology 64 17 first day: learning the basics 18 Moving around the TreoTM screen 22 Using the keyboard 26 Opening applications 28 Setting up your computer 31 Synchronizing contacts and other information 33 Battery life 34 Where to learn more 68 81 87 94 Using dial-up networking on your TreoTM 650 smartphone Sending and receiving email Messaging Browsing the web Taking photos and videos 101 first two weeks: using organizer features 102 Managing contacts 104 Calendar Contents :: 1 111 115 116 122 124 126 128 Tasks Memos Listening to music World Clock Calculator Looking up contacts and other information Beaming information 163 if something happens: help 164 Upgrading from another Palm PoweredTM device 131 first month: managing applications 132 Installing applications 134 Removing applications 135 Viewing application info 136 Using expansion cards 141 when you're ready: customizing your TreoTM smartphone 142 Phone settings 146 System sound settings 147 Display and appearance 149 Applications settings 151 Button settings 152 Date and time settings 154 Power Preferences 155 Locking your phone and info 169 Trouble installing the desktop software? 170 Resetting your TreoTM 650 smartphone 172 Replacing the battery 174 Screen 175 Network connection 179 Dial-up networking 180 Synchronization 185 Email 189 Web 190 Camera 191 Third-party applications 192 Error messages 193 Making room on your TreoTM 650 smartphone 194 Voice quality 195 Getting Additional Help 197 Glossary 199 FCC 209 Index 223 Specifications 2 :: Contents Welcome Congratulations on the purchase of your TreoTM 650 smartphone by Palm. In one compact and indispensable device, you now have all of the following: · An advanced mobile phone* · A Palm PoweredTM organizer with portable expansion capability (MultiMediaCard/ Secure Digital/Secure Digital input/output [SD/SDIO] ) · Email** · Web browsing** · SMS* · A digital camera*** * Requires service contract with your wireless service provider. ** Requires service contract and data service from your wireless service provider. ***There are two models of the Treo 650 smartphone: One model has a built-in camera and the other model does not have a camera. The packaging for your smartphone identifies if a camera is included. LOOK HERE: Don't miss the helpful tips and crossreferences given in this column. This guide will help you set up your Treo 650 smartphone and quickly learn to use it. Welcome :: 3 If you read nothing else... This guide is designed to get you using your TreoTM 650 smartphone by Palm quickly, starting with just the basics. As you become more comfortable with your smartphone and want to learn more, come back and read the other sections. First Two Weeks: Using Organizer Features Your Treo 650 smartphone is not just a phone. It also includes a full-featured Palm PoweredTM organizer that gives you instant access to your Calendar, Tasks, Memos, Music, Calculator, and more. Read This Now: Getting Started Follow the instructions to set up your Treo smartphone and make your first call. First Month: Managing Applications Learn how to add or delete extra applications and use an expansion card with your smartphone. First Day: Learning the Basics Learn how to enter text, move around the screen, and set up synchronization. First Week: Using Phone, Web, Messaging, and Email Learn how to use all the great wireless features of your Treo smartphone, including phone, email, web browsing, and messaging. When You're Ready: Customizing Your Treo smartphone Once you've learned the basics, you'll want to explore additional features on your smartphone and customize its settings. If Something Happens: Help If something goes wrong or you can't figure out how to use a feature, we can help. Check this chapter for answers to frequently asked questions. 4 :: If you read nothing else... read this now: getting started read this now: getting started :: 5 What you'll need As you work through the instructions in this guide, you'll need all the items that came in the TreoTM 650 smartphone box (see "TreoTM 650 smartphone overview" on page 7) as well as the following: · · · · · An activated mobile account with data services* A location with wireless coverage for your phone An electrical outlet The computer with which you will synchronize your personal information The Palm Software Installation CD included in the box * You cannot use email, web browsing, or messaging without data services of some type. 6 :: What you'll need TreoTM 650 smartphone overview You should have received all of the following components in the Treo 650 smartphone box: Hardware · · · · · · Treo handset AC charger USB sync cable Headset Battery Electric socket adapter(s) (if required in region) Documentation and software · Using Your TreoTM 650 smartphone by Palm (this guide) · Palm Software Installation CD · Palm warranty Warranty does not cover damage by Secure Digital (SD) cards that do not meet SD Memory Card Specifications. SD cards that do not meet SD Memory Card Specifications may damage your Treo 650 smartphone. SD cards that do meet SD Memory Card Specifications are marked with the following logo: The Software Installation CD includes free bonus software for your phone and synchronization software for your computer. TreoTM 650 smartphone overview :: 7 Smartphone handset features The following illustrations show the locations and names of the physical features of the Treo 650 smartphone. Refer to these illustrations while following the instructions in this guide. A B C E D A. B. C. D. E. Ringer switch Infrared (IR) port Antenna Expansion card slot Stylus 8 :: TreoTM 650 smartphone overview A B C D E L K J I F Be careful not to scratch or crush the screen. Do not store the smartphone in a place where other items might damage it. Visit www.palm.com/us/support to find carrying cases that protect the screen and other useful accessories. A. B. C. D. E. F. G. H I. J. K. L. Indicator light (phone and charge indicator) Earpiece 5-way navigator Messaging button Power/End button Microphone Multi-connector Headset jack Calendar button Phone/Send button Side button Volume button G H TreoTM 650 smartphone overview :: 9 A B C IMPORTANT: The speaker includes a large magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetized. A. B. C. D. D Camera lens* Self-portrait mirror Battery door release Speaker * There are two models of Treo 650 smartphone: One model has a built-in camera and the other model does not have a camera. The packaging for your smartphone identifies if a camera is included. 10 :: TreoTM 650 smartphone overview Installing the battery 1. Press the Battery Door Release button and slide the battery door downward to remove it from your smartphone. 2. Align the metal contacts on the battery with the contacts inside the battery compartment. 3. Insert the battery into the compartment at a 45-degree angle, and then press it into place. 4. Slide the battery door onto the back of the phone until it clicks into place. 5. When the Welcome screen appears, follow the onscreen instructions to set up your smartphone. B A C D A. B. C. D. Battery Door Release button Battery contacts Notch Phone contacts Installing the battery :: 11 Charging the battery Before using your Treo 650 smartphone, you need to charge the battery. It may not turn on at all when you first remove it from the box. We recommend 4 hours for a full charge, or until the indicator light is solid green. 1. Plug the AC charger into a wall outlet. If necessary, connect an adapter. 2. Connect the charger cable to the bottom of the smartphone. Make sure the arrow on the connector is facing up, toward the screen. Battery consumption varies based on personal usage. Consumption factors include signal strength, speakerphone usage, and whether calls are data or voice calls. When your smartphone is connected to a power source, the indicator light glows solid (versus flashing), and the color of the light indicates the charging state. A A. Indicator light 3. To confirm your smartphone is charging, check the indicator light. · When the indicator light is solid red, your smartphone is charging. · When the indicator light turns solid green, your smartphone is fully charged. · If the indicator light does not turn on when you connect your smartphone to the AC charger, double-check the cable connection and the electrical outlet to which it is connected. 12 :: Charging the battery After you turn on your Treo smartphone, the onscreen battery icon displays power status: · Full battery icon : Battery is charged : Battery has some power and is not charging : Battery needs charging immediately : Charging : Fully charged · Partial battery icon · Empty battery icon · Red lightning bolt · Green lightning bolt with full battery To see exactly how much power is left in your battery, tap the onscreen battery icon. Charging the battery :: 13 Turning your phone on and off You can use the Palm OS® features of your Treo 650 smartphone independently of the wireless features and applications. In other words, the screen and phone are designed to be turned off and on separately. The indicator light flashes green when your phone is on and you're inside a coverage area. If you're outside a coverage area, the indicator light flashes amber. Your smartphone includes a keyboard backlight for low-light conditions. The keyboard backlight activates automatically when the screen turns on. It turns off automatically when the screen turns off and when an active call lasts longer than a minute. You can also press any application buttons on the front of your phone to wake up the screen and go directly to the application linked to that button. Turning your phone on and off When you turn on your Treo smartphone, it connects to a mobile phone network so that you can make and receive phone calls and use other wireless services. 1. Press and hold Power/End to turn on your phone. If Sound Mode is on, you'll hear a series of ascending tones. (See "Setting the ringer switch" on page 146 for more on Sound Mode.) After your phone locates a signal, you can use the phone and Internet features (if supported by the local network). 2. Press and hold Power/End again to turn off your phone. If Sound Mode is on, you`ll hear a series of descending tones. When your phone is off, the device is not connected to any mobile phone network. You can still use the organizer and other Palm OS features. This is ideal for airplane flights and for maximizing battery life. Waking up the screen To use the Palm OS features when your phone is off, you need to wake up the screen. You can also turn off your phone's screen without turning off your phone's wireless features. 1. Briefly press Power/End 2. Briefly press Power/End to wake up the screen. to turn off the screen. 14 :: Turning your phone on and off Making your first call Once your phone is activated, you can make your first call. We recommend that you charge your Treo 650 smartphone for a full 4 hours (or until the indicator light is solid green) before using it for the first time. 1. Press and hold Power/End . You will hear a series of ascending tones. 2. Allow the smartphone to complete a network search. The search may take several seconds. When it is complete, the Network Status icon appears in the upper-right corner of the screen. 3. Using the number pad on the keyboard, enter the desired phone number. If No Service appears in the upper left corner or if you are unable to complete a call, you may need to activate your phone. Contact your wireless service provider for assistance. To quickly redial your most recent call, press and hold the Phone/Send button to display the redial list. 4. Press Phone/Send to dial. or use the 5-way navigator to 5. When your call is complete, press Power/End select Hang Up. Making your first call :: 15 Adjusting call volume While a call is in progress, press the Volume button on the side of your phone to adjust call volume. If your phone number is not displayed, or if your phone number doesn't appear in Phone Info, follow the steps on page 15. Then turn your phone off and on again before you check Phone Info again. A B A. Volume button B. Side button What's my number? 1. Make sure your phone is on (see "Turning your phone on and off" on page 14). 2. Press Phone/Send . 3. Open the Menus . 4. Select Options, and then select Phone Info. Look here for your phone number 16 :: Making your first call first day: learning the basics first day: learning the basics :: 17 Moving around the TreoTM screen To move around the TreoTM 650 smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items. The 5-way includes Right, Left, Up, Down, and Center buttons. A Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead. In this guide, we use arrow icons to indicate directions on the 5-way. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way to display pick lists. 5-way buttons: E D B A. B. C. D. E. Up Right Down Left Center C Scrolling through screens Onscreen arrows: As on a computer, you scroll on the Treo smartphone to move from field to field or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling: · Press the 5-way on the front of the Treo smartphone. Press Right , Left , Up , or Down to move to the next field, button, or action in that direction. · Press and hold Up to quickly scroll to the top of a list, or press and hold Down to quickly scroll to the bottom of a list. 18 :: Moving around the TreoTM screen · Tap an onscreen scroll arrow. · When viewing a list screen, such as the Memo list: · Press Up · Press Left or Down to scroll one screen at a time. or Down to scroll between line items. · Press Center and then press Up · Press Option and Up within the current record. or Down to switch from item scrolling to screen scrolling. to scroll to the next page of information or Left to scroll to the next character or · When inside a text field, press Right Once you've opened an application (see "Opening applications" on page 26), you can experiment with using the 5-way to highlight different screen elements. word, and press Up or Down to scroll between lines. · Drag the slider of an onscreen scroll bar. Highlighting items The 5-way lets you highlight items before opening or selecting them. · When an onscreen button (OK, Cancel, etc.) or pick list is highlighted, the button or pick list item acquires a glow around its border. · When a phone number, email address, or web link is highlighted on a web page or in a message, the text appears in reverse type (light text on a dark background). · When an entire text entry field is highlighted, you can press Center to edit the text. After you edit the text, press Center again to highlight the entire field. Moving around the TreoTM screen :: 19 You can also use the stylus to highlight text on the screen. When text is highlighted, it appears in reverse type. · Drag the stylus across the text you want to highlight. · Double-tap a word to highlight it. · Triple-tap a line of text to highlight it. Accessing command buttons Command buttons such as New, OK, and Details appear at the bottom of the screen. In many cases, you can jump directly to these buttons instead of scrolling to them. · From a list screen, such as the Contacts list or Memos list, press Right to jump to the first button. · From a screen where you create or edit entries, such as Edit Contacts, press Center to jump to the first button. · From a dialog box, such as Edit Categories, press Up the buttons. or Down to scroll to Selecting or activating items After highlighting an item with the 5-way, you can select or activate it by pressing Center. You can also select an item by tapping it with the stylus. 20 :: Moving around the TreoTM screen Selecting menu items Many applications have menus to provide access to additional features. These menus are usually hidden from view, but they appear when you open the Menus . To get the most out of your Treo smartphone, it's a good idea to familiarize yourself with the additional features available through the various application menus. 1. Open the Menus to display an application's menus. 2. Press Right and Left to switch between menus. 3. Press Up and Down to highlight a menu item. 4. Press Center to select the menu item, or press Menu to close the menu and cancel your selection. Selecting options in a pick list A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus described above. · Use the 5-way to highlight the pick list, and then press Center to display the items in the list. Press Up and Down Center to accept your selection. to highlight the item you want, and then press Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don't have to see the menu item to use the menu shortcut. · To exit the pick list and cancel your selection, press Left or Right . · Use your stylus to tap the pick list, and then tap the item you want from the list. Moving around the TreoTM screen :: 21 Using the keyboard A B When using the keyboard, most people find it easiest to hold the Treo smartphone with two hands and use the tips of both thumbs to press the keys, as shown above. I C D E The keyboard backlight may not be visible in bright sunlight. H A. B. C. D. E. F. G. H. I. Applications Menu Backspace Return Right Shift Alt Space Shift/Find Option G F Using the keyboard backlight The Treo smartphone includes a keyboard backlight for low light conditions. The backlight activates automatically when the screen turns on. It turns off automatically when the screen turns off and when an active call lasts longer than a minute. 22 :: Using the keyboard Entering lowercase and uppercase letters · To enter lowercase letters, press the desired keys. · To enter an uppercase letter, press Shift/Find or Right Shift , and then enter a letter. You don't need to press and hold Shift while entering a letter. · To turn Caps Lock on, press Shift/Find press Shift/Find or Right Shift . appears in the lower right: or Right Shift twice. To turn it off, again. When Caps Lock is on, this symbol Entering numbers, punctuation, and symbols that appear above the letters on the keys · Press Option , and then press the key with the desired character shown above the letter. You don't need to press and hold Option while pressing the second key. · To turn Option Lock on, press Option twice. To turn it off, press Option . again. When Option Lock is on, this symbol appears in the lower right: In many applications, you can view a list of all the alternate characters. Open the Edit menu and select Keyboard Help. Some application views automatically default to Option Lock, such as the Dial Pad View in the Phone application or the Calculator. In this case, you do not have to press and hold Option to enter numbers. The alternate characters are grouped according to their similarity to the corresponding key. For example, the alternate characters available for the e key are é, è, ë, ê, and . Entering other symbols and accented characters 1. Enter the character that corresponds to the symbol or accented character you want. See the table on the next page. 2. Press Alt . 3. Press Up or Down to highlight the desired character. 4. Press Center to insert the character. Using the keyboard :: 23 Symbols and accented characters Enter... then press Alt to select... Enter... then press Alt to select... Enter... then press Alt to select... a A b or B c C d D e E áàäâãåæ ÁÀÄÂÃÅÆ ß ç¢©^^ Ç¢©^^ ­D éèëê ÉÈËÊ o O p or P r or R s S t or T u U óòöôoeõø ÓÒÖÔOEÕØ % ® ß Ss § ß SS ~TM úùüû ÚÙÜÛ § 0 1 2 3 . , ! ? : %° ?!... ,, ¡ ¿ ; :-) :-( ;-) :-D 24 :: Using the keyboard Symbols and accented characters Enter... then press Alt to select... Enter... then press Alt to select... Enter... then press Alt to select... f or F i I l or L m or M n N íìïî ÍÌÏÎ £ µ x or X y Y x ÿ¥ Y¥ ' " $ + - `'<>~` ""«» £¥¢ & _~·=­-- ñ Ñ / # ( ) %\÷| = <[{< >]}> Using the keyboard :: 25 Opening applications There are three quick buttons on the front of the Treo 650 smartphone. The fourth button turns your phone on and off, wakes up the screen, and controls the Keyguard. Each quick button can be used to open two applications. To access a button's primary application, simply press the button. To access a button's secondary application, press Option , and then press the quick button. You can also customize the buttons yourself; see "Setting Buttons Preferences" on page 151 for details. Your wireless service provider may have customized the applications associated with each button. A B D C A B. C. D. Phone/Send Calendar Email Power/End 26 :: Opening applications Button Primary application Secondary application Phone/Send Calendar Messaging Power/End (on/off) + + + + Web Browser Memos VersaMail® Keyguard You can access the Palm OS® applications through the Applications screen: 1. Press the Applications button . 2. Use the 5-way navigator to highlight the application you want to use. 3. Press Center to open the selected application. Press Applications repeatedly to cycle through different categories of applications. In the Applications, you can enter the first few letters of the application's name to highlight it. For example, if you enter "p," it highlights Phone; if you then enter "r," it highlights Prefs. If you pause and then enter "r," it highlights the first application that starts with "r." Opening applications :: 27 Setting up your computer Synchronization lets you enter information on your computer (using Palm® Desktop software or Microsoft Outlook for Windows) and then efficiently transfer that info to your Treo 650 smartphone. At the same time, changes you make on your smartphone are transferred to Palm Desktop or Microsoft Outlook. Even if you manage all your contacts on your smartphone, synchronization is a great way to back up your info. Before you can synchronize, you need to install the desktop synchronization software on your computer. Even if you already own a Palm PoweredTM device and have installed a previous version, you must install the software that came with your Treo smartphone on the Palm Software Installation CD. IMPORTANT: If you're upgrading from another Palm Powered device, follow the steps in "Upgrading from another Palm PoweredTM device" on page 164 before you set up your computer for your new Treo smartphone. If you want to synchronize your information with another desktop software program, contact the software developer to obtain a conduit if one is available. System requirements Your computer should meet the following minimum system profiles for Windows or Mac computers. Windows 2000 or XP (or later) · · · · · 32MB of available memory (RAM) 170MB of free hard disk space CD drive Available USB port USB sync cable (included with your Treo 650 smartphone) Mac OS 10.2 or later · · · · · 128MB of total memory (RAM) 190MB of free hard disk space CD drive USB port USB sync cable (included with your Treo 650 smartphone) 28 :: Setting up your computer Connecting your Treo smartphone to your computer 1. Plug the AC charger into a wall outlet. If necessary connect an adapter. 2. Plug the USB sync cable into an available USB port or a powered USB hub on your computer. 3. Connect the sync cable to the Multi-connector on the bottom of your Treo smartphone with the sync button facing up. Do not press the sync button until you are instructed to do so. 4. Connect the charger cable to the Multi-connector on the USB sync cable. For best performance, plug your sync cable directly into a USB port on your computer. If you use a USB hub, make sure it is a powered hub. A B A. USB sync cable B. Sync button Setting up your computer :: 29 Installing the desktop synchronization software on your computer Your computer needs to have all its resources available to install the desktop synchronization software. Follow these guidelines for a successful installation: 1. Exit any applications that are currently running on your computer, including those running in the background. 2. Insert the Palm Software Installation CD into the CD drive on your computer. If you are installing on a Mac, double-click the CD icon on the desktop, and then doubleclick the palmOneSoftware.pkg icon. 3. Follow the onscreen instructions of the installation program. Please note these important points about the installation process: · If a language selection screen appears, click the same language you use on your Treo smartphone. · During the installation process, you will be prompted to synchronize for the first time. See the next section for details. If you are installing on a computer at work, make sure your company allows you to install new software. Contact your company's IT department for help. 30 :: Setting up your computer Synchronizing contacts and other information Synchronizing means that information that is entered or updated in one place (your phone or your computer) is automatically updated in the other--no need to enter information twice. We strongly recommend that you synchronize your Treo smartphone with your computer or corporate server frequently to keep your information up-to-date (and backed up) in both locations. Synchronizing with the Palm® Desktop software Before you can synchronize your contacts and other personal information, you must install the Palm Desktop software from the CD that came with your Treo smartphone. See "Installing the desktop synchronization software on your computer" on page 30 for instructions. If you use the default settings, information from all the following applications is transferred each time you synchronize your phone with your computer: We strongly recommend that you install the synchronization software soon after you start using your smartphone, and that you synchronize your Treo smartphone and computer frequently to keep your information up-to-date (and backed up) in both locations. If you installed Palm Desktop software, the HotSync Manager icon should appear in the lower-right corner of your computer screen. If you choose to synchronize your phone with Outlook, information from Contacts, Calendar, Tasks, and Memos is updated in your computer. You can also set up the VersaMail® application to synchronize with Outlook. Other info, such as photos, is updated in Palm Desktop software. 1. Connect your Treo 650 smartphone to your computer, as described in "Connecting your Treo smartphone to your computer" on page 29. Synchronizing contacts and other information :: 31 2. Press the sync button on the sync cable. Your contacts, tasks, and memos sync with Palm Desktop software or Microsoft Outlook, depending on which desktop application you use. You can also synchronize your information with desktop applications and corporate enterprise servers (see "Sending and receiving email" on page 68 for more information). A A. Sync button 3. Wait for a message indicating that the process is complete. · If nothing happens, make sure that you installed the desktop synchronization software from the Palm Software Installation CD that came with your Treo smartphone, and that it is running on your computer. · If you want to synchronize information with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional third-party conduit software. · If you have any problems synchronizing, see "Synchronization" on page 180 for troubleshooting suggestions. 32 :: Synchronizing contacts and other information Battery life Battery life depends on usage. When used as a phone, your Treo smartphone battery provides up to 5 hours of talk time or up to 300 hours of standby time. Maximizing battery life You can increase the life of your battery by following a few easy guidelines. Remember that battery life depends on how you use your smartphone. · Charge your smartphone whenever you're at your desk, or charge it overnight. The Li-Ion battery in your smartphone has a much longer useful life when it is topped off frequently, versus charging it after it is fully drained. · The wireless features (phone, email, SMS, and web) of your smartphone generally consume more power than its organizer features. However, if you spend a lot of time using the camera (if included), games, media players, eBooks, or other Palm OS applications, keep an eye on the battery icon and charge when necessary. · If you don't plan to use the wireless features on your smartphone for a while, you may want to turn off your phone (see "Turning your phone on and off" on page 14). You can let all calls be picked up by voicemail. · As with any mobile phone, if you are in an area with no wireless coverage, your Treo smartphone searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone. · Turn down the screen brightness (see "Adjusting the brightness" on page 147). · Decrease the Auto-off setting in Power Preferences (see "Power Preferences" on page 154). This turns off your screen automatically after a shorter period of inactivity. · Turn off the Bluetooth® wireless technology if it is not being used. See "Connecting to devices with Bluetooth® wireless technology." IMPORTANT: You must charge your smartphone fully before using it the first time. Wait until the indicator light turns solid green, which may take up to 4 hours. If the battery drains to the point where your smartphone doesn't turn on, the device stores your info safely until you recharge the battery. To avoid draining the battery, charge and synchronize your smartphone every day, especially if you use your phone often. If the battery is fully drained, it may take a few moments for the indicator light to turn on while charging. Battery life :: 33 Where to learn more For a quick introduction To open the Quick Tour, go to Applications and select Quick Tour. · Quick Tour: The Quick Tour teaches you how to use many features of your Treo smartphone. It is already installed on your smartphone, and you can open it any time. While using your Treo smartphone · Tips: Many of the built-in applications include helpful tips for getting the most out of your smartphone. To view these tips, open an application, open the menus , select Options, and then select Tips. · Information: Many screens have a Tips icon in the upper-right corner. Select the Tips icon to learn about the tasks you can perform in that dialog box. · Online support from Palm: For up-to-date downloads, troubleshooting, and support information, check out www.palm.com/us/support. If you need more information · Books: Many books on Palm PoweredTM devices, such as Now You Know Treo, are available in local or online book retailers (look in the computers section), or visit www.palm.com/us/support. · Online forums: Consult online Treo smartphone user discussion groups to swap information and learn about topics you may find nowhere else. Visit www.palm.com/us/support for details. · Customer service from your wireless service provider: For questions about your mobile account or features available on the network, contact your wireless service provider. 34 :: Where to learn more first week: using phone, web, and messaging first week: using phone, web, and messaging :: 35 Phone overview The Phone application lets you make and receive calls, store favorites for contacting people, and open applications. Be sure you know how to turn on your phone before reading this section (see "Turning your phone on and off" on page 14). Accessing the Phone application Press Phone/Send to open the Phone application. 36 :: Phone overview You can monitor the status of several items using icons at the top of the Phone screen: Network name Displays the name of your wireless service provider when your phone is on and you are in a coverage area. If you are outside your wireless service provider's coverage area, No Service or Roaming appears instead. No Service means that there is no coverage at all and Roaming means that another wireless service provider's network is available. When you turn off your phone, Phone Off appears. Appears when you are outside your wireless service provider's coverage area and roaming on another wireless service provider's network. This icon may flash if the provider is not on the your wireless service provider preferred roaming list. Wireless mode is on but your phone is not connected to any data network. The bars display the signal strength. The stronger the signal, the more bars appear. If you are outside a coverage area, no bars appear. Your phone is connected to a data network. When the arrows above the signal bars are gray, you are in standby mode and you can receive calls. When the arrows are green, a data session is active (for example, when you are browsing the web) and you cannot receive calls. Your phone is in a coverage area where data services are available, but it does not indicate whether you are connected to a data network. This icon appears in the Main View of the Phone application (near the top of the screen). Appears when you have new voicemail messages. You can select this icon to retrieve your messages. If you have multiple alerts, the Alert screen displays all your pending alerts. Select an item's description to jump to that item, or check the box to deselect that item. To view all your pending alerts from any screen on your phone, press and hold Center. Phone overview :: 37 Flashes in the upper left corner when you have a new message, such as a Calendar Alert or a text message. Select the icon to view the message. Appears when TTY/TDD Mode is active. Appears when Voice Privacy is enabled. To quickly access the Bluetooth preferences panel, tap the Bluetooth icon. To display the remaining battery power, select the battery icons at the top of the screen. Appears when Location is on. When "911 Only" is selected, the radiating bars disappear from the icon. Appears in gray when Bluetooth® wireless technology is off. Appears in light blue when Bluetooth wireless technology is on. Appears in reverse blue when your phone is communicating with other devices using Bluetooth wireless technology. Replaces the Bluetooth icon when your phone is connected to a headset or car kit that is enabled with Bluetooth wireless technology. Displays the battery charge status. When the battery drains to 20% of its capacity, the icon changes from blue to red. At 10% of its capacity, you begin to receive warning messages, and at 5% of its capacity, the phone beeps and the icon changes from red to clear. Appears when your battery is charging. The lightening bolt turns from red to green when the battery is fully charged and your phone remains connected to the AC charger. Appears when your battery is fully charged. 38 :: Phone overview Dialing calls Your TreoTM 650 smartphone offers several options for making phone calls. As you get familiar with your smartphone, you'll discover which method you prefer. Dialing using the onscreen Dial Pad 1. Press Phone/Send . 2. Select the onscreen Dial Pad to enter the number. 3. Press Phone/Send to dial. Dialing with the keyboard 1. Press Phone/Send . 2. Using the numbered keys on the keyboard, start entering a phone number. You do not need to press Option to access the numbers on the keyboard. 3. Press Phone/Send to dial. If you changed the wallpaper in the Main View of the Phone application (see "Selecting wallpaper for the Phone application" on page 145), you can still access the Dial Pad. From the Main View of the Phone application, press Phone/ Send, and then select Dial Pad. You can paste numbers directly into the Dial Pad View. Copy a number from another application, and then switch to Dial Pad View. Open the Edit menu and select Paste. Press Phone/Send to dial. Dialing by contact name Before you can dial a call by contact name, you must create some contacts (see "Adding a contact" on page 102), or import them by synchronizing (see "Synchronizing contacts and other information" on page 31). Dialing calls :: 39 If you prefer to dial by contact from the Main View, open the Options menu and select General Preferences. Select the second pick list and select the Typing starts Contacts search option. To see more information for a person in your Contacts list, select the name and press Center to view their address, company, and other details. To start another search, press Backspace to delete letters you've entered. Or select Cancel to return to the Main View. To view more favorite buttons, highlight the bottom row of favorites, and then press Down. 40 :: Dialing calls 1. Press Phone/Send . 2. Select the Contacts favorite button. 3. Using the keyboard, begin entering one of the following for the contact you want to call: · First initial and last name · First name · Last name 4. Select the number you want to dial. 5. Press Phone/Send to dial. Dialing with a favorite button Before you can use favorite buttons, you must create some favorites. See "Defining favorite buttons" on page 54. 1. 2. 3. 4. Press Phone/Send . Use the 5-way to access Favorites. Highlight the desired button. Press Center to dial the selected button. Dialing from a web page or message Your Treo smartphone recognizes most phone numbers that appear in web pages or in text, email, or multimedia messages. 1. Select the phone number you want to dial in the web page or text message. 2. Press Center to open the Dial dialog box. 3. Press Dial to dial the number. Redialing a recently called number · To dial the last number: From the Main View in the Phone application, press and hold Phone/Send to dial the last number you called. · To select from your most recently dialed numbers: From the Main View in the Phone application, press Phone/Send and then press Phone/Send , select the number you want to call, again to dial. If you can't highlight and dial a phone number on a web page or in a text message using the 5-way or stylus, it means that your Treo smartphone does not recognize it as a phone number. · To select from a chronological list of calls: Select the Call Log favorite. You can also access the Call Log by pressing Phone/Send Call Log from the recent call list. twice, and then selecting Dialing calls :: 41 Receiving calls To receive calls, your phone must be on. This is different from having just the screen turned on (see "Turning your phone on and off" on page 14). See a photo of the person calling you! Learn how to assign a caller ID photo on "Assigning a caller ID photo" on page 144. To answer a call, do one of the following: · Press Phone/Send . · Using the 5-way navigator, select the onscreen Answer button. · If the headset is attached, press the headset button. To ignore a call and send it to voicemail, do one of the following: · Press Power/End . · Using the 5-way, select the onscreen Ignore button. 42 :: Receiving calls To silence the ringer while your phone is ringing, do one of the following: · Press the Volume button or any key on your Treo smartphone except Phone/Send, Power/End, or the 5-way. · To immediately silence all system sounds including the ringer, slide the ringer switch to Sound Mode Off . When you silence the ringer, you can either answer the call or let it ring through to voicemail. If music is playing, and a call arrives, the phone rings softly. The audio continues playing, but you won't hear it during your call. To pause the music, press the Side button. To answer the call, do one of the following: · Using the 5-way, select the onscreen Answer button. · Press the headset button (if a headset is attached). Receiving calls :: 43 Using voicemail Setting up voicemail If a Voicemail icon appears in the title bar at the top of the screen, you can select this icon to retrieve your voicemail. To set up your voicemail, connect to your voicemail and follow the prompts to enter a password, record a custom message, and other settings. 1. Make sure your phone is turned on (see "Turning your phone on and off" on page 14). 2. Press Phone/Send . 3. Use the 5-way navigator to access Favorites. 4. Select the Voicemail favorite button. Your smartphone connects to your automated voicemail system. If your smartphone is unable to connect, contact your wireless service provider for assistance. 5. Follow the spoken prompts to enter a password, record a custom message, and other settings. Voicemail notification When you have a new voicemail message, you are notified with an Alert screen. A Voicemail icon will also appear at the top of the application screen. 44 :: Using voicemail Retrieving voicemail messages 1. Press Phone/Send . 2. From the Phone application Main View, Dial Pad, or Favorites, press and hold 1 on the keyboard. The smartphone dials the voicemail system. 3. Enter your voicemail password using the keyboard, or select Extra Digits if you entered a value for this option (see "Editing or deleting an existing favorite button" on page 56 for information on editing favorite buttons). Remember, you do not need to press Option to enter numbers, an asterisk (*), or pound sign (#) while on an active call. Using voicemail :: 45 Managing active calls When you make or receive a call, the Active Call View appears. Use the 5-way navigator to access the onscreen buttons in this view. Press Phone/Send repeatedly to toggle between the Active call screen and the Main View of the Phone application. To avoid accidentally pressing onscreen buttons while you're holding the phone up to your ear to speak, you can disable the screen's touch-sensitive feature during active calls (see "Using Auto-Keyguard and touchscreen lockout" on page 156). B A A. Caller's name and number B. Current duration of call Ends the call immediately. You can also press the headset button (if the headset is attached). Switches to the personal speakerphone so you can use other features, such as checking your calendar, during a call. Returns to Handset Mode when the speakerphone feature is active. Switches from a headset with Bluetooth wireless technology to the built-in earpiece. This button replaces the Spkr-phone button when a headset with Bluetooth wireless technology is attached. 46 :: Managing active calls Places the current call on hold. Lets you place another call while the first call is on hold. This button replaces the Hold button when a call is on hold. Returns to the Main Phone View from Flash mode. Opens the Dial Pad so you can manually dial additional numbers. Dials any extra digits (such as a password or extension) that you assigned to a favorite button. This button replaces the Dial Pad button during outbound calls to numbers that include predefined extra digits. See "Defining favorite buttons" on page 54 for information on creating a favorite button. Mutes the microphone so that you cannot be heard. When a call lasts longer than one minute, the screen turns off. Press any key except Power/End to wake up the screen, and then press Power/End to hang up the call. Be careful not to press Power/End to wake up the screen because this will accidentally end the call. Ending a call Do one of the following: · Press Power/End. . · Select Hang Up. · Press the headset button (if the headset is attached). Managing active calls :: 47 Returning to an active call from another application You can use many other applications on your smartphone while holding a phone conversation, including the organizer and Messaging features. You cannot browse the web or send and receive email while on an active call. · From any application, press Phone/Send to return to the Active Call View. Saving phone numbers After you complete an incoming call from a number (with caller ID) that is not in your Contacts list, you are prompted to add the number to your Contacts list. · To add the number, select Yes. · To decline adding the number, select No. · To permanently disable the Add New Contact prompt, check the Never ask me to add new Contacts box when the prompt appears. If you don't add a number right away, follow these steps to add it later: 1. In the Call Log (see "Redialing a recently called number" on page 41), highlight the number you want to save. 2. Open the menus . 3. Select Add Contact. 4. Enter the information for the entry. 5. Select Done. 48 :: Managing active calls