User manual PALM WIFI CARD

User Guide Wi-Fi Card by palmOne ® Copyright and Trademark © 2004-2005 palmOne, Inc. All rights reserved. palmOne, the palmOne logo, Tungsten, HotSync, Graffiti, VersaMail, and Zire are trademarks or registered trademarks owned by or licensed to palmOne, Inc. palmOne, Inc. uses the Bluetooth wireless technology trademark under express license from Bluetooth SIG, Inc., and the Wi-Fi wireless technology trademark under express license from Wi-Fi Alliance. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. Disclaimer and Limitation of Liability palmOne, Inc. assumes no responsibility for any damage or loss resulting from the use of this guide. palmOne, Inc. assumes no responsibility for any loss or claims by third parties which may arise through the use of this software. palmOne, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. [ ! ] IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement. Agency Compliance Information Product regulatory and compliance information can be found in Product Regulatory Information later in this guide. PN: 406-10344-00 Wi-Fi® card by palmOne ii Table of Contents About This Book ......................................................................v Viewing this guide ........................................................................................v What's in this guide? ..................................................................................vii Chapter 1: Setting Up Wi-Fi® Network Connections ..........1 Inserting the Wi-Fi card ...............................................................................2 Removing the Wi-Fi card .............................................................................4 Setting up a nonencrypted network connection .......................................5 Setting up a WEP-encrypted network connection ....................................6 Connecting to a network ...........................................................................10 Chapter 2: Synchronizing Using a Wi-Fi® Connection ...... 11 Preparing your computer ..........................................................................12 Preparing your handheld ..........................................................................14 Synchronizing your handheld using a Wi-Fi connection.........................17 Chapter 3: Using a VPN Account ........................................19 Working with VPN accounts on your TungstenTM T5 or TungstenTM E2 handheld ......................................20 Setting up a VPN account on your Tungsten T5 or Tungsten E2 handheld ........................................................................20 Connecting to your VPN using your Tungsten T5 or Tungsten E2 handheld ........................................................................24 Using Auto-Connect on the Tungsten E2 handheld .........................27 Switching between VPN accounts on your Tungsten T5 or Tungsten E2 handheld ........................................................................28 Editing a VPN account on your Tungsten T5 or Tungsten E2 handheld ........................................................................29 Working with VPN accounts on your TungstenTM T3 or ZireTM 72 handheld ..............................................................................31 Wi-Fi® card by palmOne iii Setting up a VPN account on your Tungsten T3 or Zire 72 handheld ..................................................................................31 Switching between VPN accounts on your Tungsten T3 or Zire 72 handheld ..................................................................................35 Editing a VPN account on your Tungsten T3 or Zire 72 handheld ..36 Disabling and enabling VPN on your Tungsten T3 or Zire 72 handheld ..................................................................................38 Chapter 4: Managing Wi-Fi® Network Connections .........39 Turning Wi-Fi on or off ..............................................................................39 Viewing signal strength .............................................................................40 Viewing Wi-Fi connection information ....................................................42 Conserving battery power .........................................................................43 Changing the timeout period ....................................................................45 Setting up a peer-to-peer (ad hoc) network connection .........................46 Editing Wi-Fi network settings ..................................................................50 Chapter 5: Common Questions ...........................................56 Why can't I make a wireless connection? ................................................ Why can't I make a wireless connection when traveling internationally? .......................................................................... Why doesn't the VPN included with my handheld work with my corporate network? ..................................................................... Why can't I synchronize my handheld wirelessly? ................................. Why doesn't the Wi-Fi card software work after I restored my handheld from a backup or performed a hard reset? ...................... Why is my VPN connection failing? ......................................................... Contacting Technical Support .................................................................. 56 56 57 57 57 57 58 Chapter 6: Wi-Fi® Frequencies ............................................59 Product Regulatory Information ...........................................61 Index ........................................................................................69 Wi-Fi® card by palmOne iv About This Book [ ! ] Before You Begin Complete the steps in the Getting Started guide in your Wi-Fi card package to install the Wi-Fi software and insert the card into your handheld. This guide tells you how to set up and use your Wi-Fi® card by palmOne to connect to a range of wireless local area networks (WLAN) that use 802.11b radio communication, including encrypted and secured networks. [ ! ] IMPORTANT To use the Wi-Fi card, you must have access to a home or corporate network or a service plan with a network service provider (sold separately). You must also be within range of a wireless access point. Viewing this guide Here are some tips for using Acrobat Reader, to make it easier to read and find information in this guide: · Click Zoom In original view. repeatedly to magnify the page size. Click Zoom Out to return to the · Click an entry in the Table of Contents or Index to go directly to that section of the guide. · If you link to a page in the guide, click Previous View or (depending on your version of Acrobat Reader) to return to the page you were on before you clicked the link. · Click the Print icon to print pages. When selecting the page you want to print, be sure to use the file-page number shown at the bottom of your computer screen, not the page number that appears in the lower-right corner of the page. For example, to print the page you are reading right now, select page 5 (the file page), not page v. Wi-Fi® card by palmOne v Sidebars [ ! ] Before You Begin Tasks you must complete before you can do the steps described in the chapter. Tip A suggestion on how to use a feature more fully; a shortcut; a pointer to a related feature. Did You Know? An interesting fact about the topic being described; may include a pointer to more information. » Key Term A technical term related to the topic being described. The term may appear in this guide or only on your handheld. Wi-Fi® card by palmOne vi What's in this guide? Each chapter contains step-by-step instructions with cues for action, links to detailed information, and sidebars. Step-by-step instructions How-to information. Look for these cues in instructions: Continued A cue at the bottom of a page that means the procedure continues on the next page. A cue that signals the end of the procedure. You're done. A step that you must follow; otherwise, you could experience an error or even lose information. A step you might find useful. Information that applies only in certain cases or that tells more about a procedure step. Done [ ! ] IMPORTANT [ & ] OPTIONAL NOTE Wi-Fi® card by palmOne vii CHAPTER 1 Setting Up Wi-Fi® Network Connections » Key Term Wi-Fi network A wireless local area network (WLAN) based on the 802.11 standard. Key Term Wireless access point A network device with an antenna that provides wireless connections to a larger network. Key Term SSID The name that identifies a Wi-Fi network. If a network does not broadcast its SSID, you must get the SSID from the network administrator in order to connect to the network. » Your Wi-Fi® card by palmOne contains a built-in 802.11b radio that lets you connect your handheld to a Wi-Fi network (a wireless local area network). Many corporate organizations and public environments, such as your local coffee shop or library, offer access to a Wi-Fi network. Once you set up Wi-Fi network access on your handheld, you can quickly connect to it anytime you are within range of a Wi-Fi access point. A Wi-Fi network may be encrypted (secured) or nonencrypted, and it may or may not broadcast its name, or SSID. When you begin Wi-Fi setup, your handheld automatically displays networks within range that are broadcasting their SSID. Follow the instructions in this chapter for the type of network you want to set up. [ ! ] IMPORTANT If your handheld has Bluetooth® wireless technology installed, you must turn it off to use the Wi-Fi card. Be sure the Wi-Fi card is seated in the expansion card slot before you set up or connect to a Wi-Fi network. palmOne cannot guarantee interoperability between Wi-Fi and Bluetooth wireless technology, so we recommend that you turn off Bluetooth technology when using the Wi-Fi card. » Wi-Fi® card by palmOne 1 CHAPTER 1 Setting Up Wi-Fi® Network Connections [ ! ] Before You Begin Complete the steps in the Getting Started guide in your Wi-Fi card package to install the Wi-Fi software on your handheld. Your handheld must have at least 7MB of free memory to install the Wi-Fi software. Inserting the Wi-Fi card [ ! ] IMPORTANT Make sure that Bluetooth wireless feature is off before inserting the Wi-Fi card. See the Getting Started guide for instructions. 0 1 Insert the card into the expansion slot with the palmOne logo label facing the front of the handheld. palmOne logo label Tip You can conserve battery power by removing the Wi-Fi card or turning off Wi-Fi when you are not planning on using it for an extended period. Tip No confirmation tone when you insert the card? In Preferences, go to Sounds & Alerts and turn on the System Sound. 2 Push the card in until you hear the confirmation tone. The top of the card extends from the slot when the card is fully inserted. Push Fully inserted card Continued Wi-Fi® card by palmOne 2 CHAPTER 1 Setting Up Wi-Fi® Network Connections 3 4 In the Applications/Home screen , select Prefs , and then select Wi-Fi. From the Wi-Fi pick list, select On. The Wi-Fi card searches for available networks that publish their network names and tries to connect to one of them. This may take a few moments. Pick list 5 To connect to a different network, select it from the network pick list. If the network you want does not appear in the list, you need to set it up on your handheld. See Setting up a nonencrypted network connection or Setting up a WEP-encrypted network connection depending on the type of network you want to set up. Done Network pick list Wi-Fi® card by palmOne 3 CHAPTER 1 Setting Up Wi-Fi® Network Connections Tip Looking for a handy way to carry your expansion cards? You can purchase a variety of carrying cases. Visit www.palmOne.com and look for the Accessories link for your handheld. Removing the Wi-Fi card Wi-Fi turns off automatically when you remove the Wi-Fi card from the expansion slot. 0 1 Push lightly against the card with your thumb. Push 2 Slide the card out of the expansion slot. Done Wi-Fi® card by palmOne 4 CHAPTER 1 Setting Up Wi-Fi® Network Connections Setting up a nonencrypted network connection 0 1 2 In the Applications/Home screen , select Wi-Fi Setup . Select the network you want to connect to: a. Select Next. Select from the list of available networks, and select Next again. b. If the network does not appear in the list, select Other and enter the network name (SSID). Then select OK. NOTE If you select a network that is not available, your handheld tries to connect to any available network. Other c. Select Done. Done Wi-Fi® card by palmOne 5 CHAPTER 1 Setting Up Wi-Fi® Network Connections [ ! ] Before You Begin Make sure you get the following information from your network administrator: · WEP key(s), key type, and key index (if needed) OR · WEP passphrase Setting up a WEP-encrypted network connection Follow these steps to set up a Wi-Fi network with WEP key encryption. For corporate networks, check with your network administrator to get the required settings. For home networks, use the same WEP key settings for your handheld that you used to set up WEP on your network access point. A WEP key can be ASCII text, a hexidecimal number, or a passphrase. If you are given a passphrase and have problems, ask your IT administrator for the hex equivalent and use it instead of the passphrase. If you use an Apple Airport Base Station, refer to the Airport Admin Utility for the equivalent network password. 0 Tip If you are adding WEP encryption to a network that you have already set up, see Editing Wi-Fi network settings. 1 2 3 In the Applications/Home screen , select Wi-Fi Setup . Select Next, and then select Other. » Key Term WEP Stands for "wired equivalent privacy. WEP " is a standard encryption method used to improve security for Wi-Fi network connections. Enter the network information: a. Enter the network name (SSID). b. Check the WEP Encryption box. c. Select the WEP Key box. Continued WEP Key box Wi-Fi® card by palmOne 6 CHAPTER 1 Setting Up Wi-Fi® Network Connections Tip WEP key encryption ranges from 40-bit to 128-bit. 40-bit keys are often called 64-bit, and 104-bit keys are sometimes called 128-bit because the other 24 bits are automatically assigned. 4 Select the Key Type pick list and select the network's WEP key type: 40-bit hex Key format is a 10-digit hexadecimal number. 40-bit ASCII Key format is a five-character string. 40-bit passphrase Key format is a variable-length string. 104-bit hex Key format is a 26-digit hexadecimal number. 104-bit ASCII Key format is a 13-character string. 104-bit passphrase Key format is a variable-length string. Continued Key Type pick list Wi-Fi® card by palmOne 7 CHAPTER 1 Setting Up Wi-Fi® Network Connections 5 If your network requires four keys, check the Four keys box. If you don't select the Four keys box, you enter only one key. Four keys box 6 Enter the WEP key(s). If the Four keys box is checked, you enter four keys. One key Four keys Continued Wi-Fi® card by palmOne 8 CHAPTER 1 Setting Up Wi-Fi® Network Connections 7 If you checked the Four keys box, select the Key Index pick list and select an index number. 8 Select OK. Then select Next and select Done. Done Wi-Fi® card by palmOne 9 CHAPTER 1 Setting Up Wi-Fi® Network Connections Tip You can view the Wi-Fi signal strength on the Command toolbar by drawing the Command stroke. The Wi-Fi signal strength indicator appears at the far right of the Command toolbar. If you have an active VPN connection, a lock icon appears next to the signal strength indicator. Connecting to a network Once you have set up a network connection, you can access that network anytime you are within range of a Wi-Fi access point on the network, or for a peer-to-peer connection, within range of the peer Wi-Fi device. 0 1 2 In the Applications/Home screen , select Wi-Fi Setup . Select Next. Then select from the list of available networks and select Next again. 3 After your handheld connects, select Done. Done Wi-Fi® card by palmOne 10 CHAPTER 2 Synchronizing Using a Wi-Fi® Connection [ ! ] Before You Begin Make sure the computer you want to synchronize with has the following: · Windows OS · Palm® Desktop software with HotSync® Manager turned on · TCP/IP support · Access to a broadband network, such as a company network or DSL NOTE If your home or corporate network is secured by VPN (virtual private network), you need to set up a VPN account on your handheld before you can synchronize using a Wi-Fi connection. See Using a VPN Account. Need to synchronize but can't get back to the office? Once you set up the Wi-Fi® network connection and prepare your computer, you can synchronize your handheld anytime your PC is turned on and accessible via a network, and you are within range of a Wi-Fi access point. [ ! ] IMPORTANT The first time you synchronize your handheld, you must use a local, direct connection, or infrared or Bluetooth® communication, rather than a modem or network. Refer to your handheld User Guide for instructions. Wi-Fi® card by palmOne 11 CHAPTER 2 Synchronizing Using a Wi-Fi® Connection Preparing your computer Before you can synchronize wirelessly, you need to set up your Windows network computer for network synchronizing. 0 1 2 Click the HotSync Manager icon task bar. in the lower-right corner of the Windows From the HotSync Manager menu, select Network if it is not already selected. Continued Network is selected. Wi-Fi® card by palmOne 12 CHAPTER 2 Synchronizing Using a Wi-Fi® Connection 3 Set up your username: a. From the HotSync Manager menu, select Setup. b. Click the Network tab and select your username if it is not already selected. NOTE If your username does not appear, you need to add it to your computer by synchronizing your handheld using a local, direct connection (cable/cradle), or infrared or Bluetooth® communication. See your handheld User Guide for instructions. Checkmark indicates name is selected. 4 Click OK, and then synchronize your handheld with your computer using a local direct connection (cable/cradle). Done Wi-Fi® card by palmOne 13 CHAPTER 2 Synchronizing Using a Wi-Fi® Connection [ ! ] Before You Begin Get the following information from your network administrator: · Network name assigned to your computer OR · Network IP address assigned to your computer Preparing your handheld Follow these steps the first time you synchronize wirelessly to set up your network connection on your handheld. 0 1 2 In the Applications/Home screen , select HotSync . Select Network in the Modem Sync Preferences dialog box: a. Open the menus. b. Select Options, and then select Modem Sync Prefs. c. Select Network. d. Select OK. Continued Wi-Fi® card by palmOne 14 CHAPTER 2 Synchronizing Using a Wi-Fi® Connection 3 Select the service for your Wi-Fi network: a. Select Modem. b. Select the service box. c. Select the Service pick list and select Wi-Fi. d. Select Done. Service pick list Service box Continued Wi-Fi® card by palmOne 15 CHAPTER 2 Synchronizing Using a Wi-Fi® Connection 4 Verify the information about your computer is correct: a. Open the menus. b. Select the Options menu, and then select Primary PC Setup. c. Verify that the name and IP address for your computer is correct. Edit the information if necessary. d. Select OK. Done Your PC's network name Your PC's network IP address Wi-Fi® card by palmOne 16 CHAPTER 2 Synchronizing Using a Wi-Fi® Connection Synchronizing your handheld using a Wi-Fi connection After you prepare your computer and handheld for wireless network synchronization, you can synchronize the handheld from any Wi-Fi access point. 0 1 2 In the Applications/Home screen , Select HotSync . [ ! ] IMPORTANT Make sure your computer is on before synchronizing wirelessly. [ & ] OPTIONAL If you are synchronizing to a different computer than you previously used for synchronization, enter information about the computer: a. Open the menus. b. Select the Options menu, and then select Primary PC Setup. c. Enter the computer's name or IP address. d. Select OK. Continued Your PC's network name Your PC's network IP address Wi-Fi® card by palmOne 17 CHAPTER 2 Synchronizing Using a Wi-Fi® Connection 3 Select Modem, and then select the HotSync icon. NOTE The Enter phone # field is not used for Wi-Fi connections. Done HotSync icon Wi-Fi® card by palmOne 18 CHAPTER 3 Using a VPN Account » Key Term VPN (Virtual private network) is a secure authentication service that uses methods such as Point-to-Point Tunneling Protocol (PPTP) to allow you to go through your company's firewall (security layer) and access the company's internal network. The VPN software included with your Wi-Fi® card requires access to a VPN server running the PPTP protocol. Key Term IPsec (Internet protocol security) is a set of protocols for security at the network or packet processing layer of network communication. Many private networks, such as home or corporate LANs, are secured virtual private networks (VPNs). If your corporate network is a VPN, you need to use a VPN account to access your corporate email account or synchronize your handheld with your office PC. Follow the instructions in this chapter to set up or edit VPN account information, switch between VPN accounts, or connect your VPN account. Depending on which handheld you have, see the following: · Working with VPN accounts on your TungstenTM T5 or TungstenTM E2 handheld · Working with VPN accounts on your TungstenTM T3 or ZireTM 72 handheld [ ! ] IMPORTANT Check with your network administrator to find out if your corporate network requires the use of a VPN account and to obtain any setup information. The VPN client included with the Wi-Fi Card supports the PPTP protocol. If your corporate VPN uses the IPsec protocol instead of PPTP you'll need to install IPsec VPN client software on your handheld, which you can , purchase separately. » Wi-Fi® card by palmOne 19 CHAPTER 3 Using a VPN Account [ ! ] Before You Begin To set up a VPN on your handheld, you need the following information from your network administrator: · Your VPN username · Your VPN password · The VPN server name or address Also, ask your administrator about the following: · Is encryption required for VPN data? · Should all TCP/IP data be sent to the VPN server? · Is a static DNS address or IP address required? Working with VPN accounts on your Tungsten T5 or Tungsten E2 handheld TM TM Before you can use VPN for Wi-Fi® network connections, you need to set up a VPN account on the handheld. The handheld uses this VPN account when you select the Connect VPN button as described in Connecting to your VPN using your Tungsten T5 or Tungsten E2 handheld. The Tungsten E2 handheld has an auto-connect option in the VPN Preferences. For more information, see Using Auto-Connect on the Tungsten E2 handheld. Setting up a VPN account on your Tungsten T5 or Tungsten E2 handheld 0 1 Start the VPN setup: a. Go to Applications b. Select VPN. and select Prefs . 2 Select the VPN Account pick list, and then select Add Account. Continued Wi-Fi® card by palmOne 20 CHAPTER 3 Using a VPN Account Did You Know? The VPN client software that comes with your Tungsten T5 or Tungsten E2 handheld automatically stores your password so that you don't need to enter it each time you connect. 3 Set up the VPN account: a. Enter a name for the account. b. Enter your VPN username. c. Select the Password box and enter your VPN password. d. Select OK. Password box Continued Wi-Fi® card by palmOne 21 CHAPTER 3 Using a VPN Account Cont'd. e. Enter the VPN server name or IP address. 4 [ & ] OPTIONAL a. Select Details. Change VPN options if required by your VPN administrator. b. Check or uncheck the following options: Encryption: Required When checked, all VPN data is encrypted. Uncheck the box if your VPN server does not encrypt data. Send All: To VPN When checked, all TCP/IP data goes to the private network. Uncheck the box if you want only DNS requests and TCP/IP data specifically destined for the private network to be sent to the private network. Continued Wi-Fi® card by palmOne 22 CHAPTER 3 Using a VPN Account Tip Select Tips in the VPN Preferences to view information about using VPN accounts, including why a VPN connection can fail. Did You Know? In the web browser included with your Tungsten T5 or Tungsten E2 handheld, you can connect to your VPN by selecting Connect VPN from the Options menu. Cont'd. Query DNS When checked, the handheld gets the domain server name from the VPN server. Uncheck the box if you need to enter a static DNS address. IP Address: Automatic When checked, the handheld gets the IP address from the private network. Uncheck the box if you need to enter a static IP address. 5 Done Select OK. Your VPN account is now ready to use. Wi-Fi® card by palmOne 23 CHAPTER 3 Using a VPN Account Connecting to your VPN using your Tungsten T5 or Tungsten E2 handheld You can connect to your VPN using the VPN Preferences screen. Some applications may allow you to open the VPN Preferences panel or may have settings that specify whether VPN is used by that application. To connect to a VPN, you must have an active network connection. If you connect to your VPN from the VPN Preferences screen without first connecting to a network, your handheld asks if you want to connect to an available Wi-Fi network. After the connection to the Wi-Fi network is made, the VPN connection is made and remains active until one of the following happens: · Your handheld is shut off. · You disconnect the VPN connection manually in VPN Preferences. · The connection to the Wi-Fi network is disrupted. When using many applications, such as the version of the VersaMail® application included with your handheld, a VPN connection is not made automatically. You need to connect to the VPN manually in VPN Preferences. If you are using a Tungsten E2 handheld, you can select the autoconnect preference. For more information, see Using Auto-Connect on the Tungsten E2 handheld. Wi-Fi® card by palmOne 24 CHAPTER 3 Using a VPN Account 0 1 2 3 Go to Applications , select Prefs , and then select VPN. Select the VPN Account pick list, and then select your account. Select Connect VPN. NOTE Check your VPN connection by drawing the Command stroke to display the Command toolbar. Then verify that a lock icon appears in the Wi-Fi signal strength indicator at the far right of the toolbar. Lock icon Continued Wi-Fi® card by palmOne 25 CHAPTER 3 Using a VPN Account 4 Select Disconnect VPN when you are finished. [ ! ] IMPORTANT You cannot delete or edit a VPN account when you have an active connection. Other VPN accounts cannot be connected until this account is disconnected. You can, however, add, edit, or delete other VPN accounts. Done Wi-Fi® card by palmOne 26 CHAPTER 3 Using a VPN Account Using Auto-Connect on the Tungsten E2 handheld On the Tungsten E2 handheld, you can select Enable Auto-Connect in the VPN Preferences, as shown below. When you make a Wi-Fi network connection, your VPN connection will be automatically established using the currently selected VPN account. 0 1 2 3 Go to Applications , select Prefs , and then select VPN. Select the VPN Account pick list, and then select your account. Select Enable Auto-Connect, and then select Done. Done Wi-Fi® card by palmOne 27 CHAPTER 3 Using a VPN Account Switching between VPN accounts on your Tungsten T5 or Tungsten E2 handheld If you have set up multiple VPN accounts, you can switch from one to another if no VPN connection is currently active. 0 1 2 Go to Applications , select Prefs , and then select VPN. Select the account from the VPN Account pick list. Account pick list Done The VPN account that is selected is used for all future VPN connections whether you connect manually or automatically. Wi-Fi® card by palmOne 28 CHAPTER 3 Using a VPN Account Editing a VPN account on your Tungsten T5 or Tungsten E2 handheld [ ! ] IMPORTANT You cannot delete or edit a VPN account if this account has an active VPN connection. You can, however, add, edit, or delete other VPN accounts. 0 0 1 2 Go to Applications , select Prefs , and then select VPN. Select Edit Accounts from the VPN Account pick list. 3 Select the account, and then select Edit. Continued Wi-Fi® card by palmOne 29 CHAPTER 3 Using a VPN Account 4 Edit the account name, username, password, or VPN server name or address if needed. Tap to display instructions. 5 Select OK twice when you are finished editing the account. Done Wi-Fi® card by palmOne 30 CHAPTER 3 Using a VPN Account [ ! ] Before You Begin To set up VPN on the handheld, you need the following information from your network administrator: · Your VPN username · Your VPN password · The VPN server name or address Also, ask your administrator about the following: · Is encryption required for VPN data? · Should all TCP/IP data be sent to the VPN server? · Is a static DNS address or IP address required? Working with VPN accounts on your Tungsten T3 or Zire 72 handheld TM TM To use a VPN account for Wi-Fi network connections, you must first set up the account on your handheld. You can also edit or delete a VPN account in the VPN Preferences. Setting up a VPN account on your Tungsten T3 or Zire 72 handheld Before you can use VPN for Wi-Fi® network connections, you need to set up a VPN account on the handheld. The handheld uses this VPN account for all future Wi-Fi network connections as long as VPN is enabled in Preferences. 0 1 Start the VPN setup: a. Go to the Home b. Select Next. screen and select VPN Setup . 2 Set up the VPN account: a. Enter a name for the account. Continued Wi-Fi® card by palmOne 31 CHAPTER 3 Using a VPN Account Cont'd. b. Enter your VPN username. c. Select the Password box and enter your VPN password. d. Select OK. Password box e. Enter the VPN server name or IP address. Continued Wi-Fi® card by palmOne 32 CHAPTER 3 Using a VPN Account 3 [ & ] OPTIONAL a. Select Details. Change VPN options if required by your VPN administrator. b. Check or uncheck the following options: Encryption: Required When checked, all VPN data is encrypted. Uncheck the box if your VPN server does not encrypt data. Send All: To VPN When checked, all TCP/IP data goes to the private network. Uncheck the box if you want only DNS requests and TCP/IP data specifically destined for the private network to be sent there. Query DNS When checked, the handheld gets the domain server name from the VPN server. Uncheck the box if you need to enter a static DNS address. IP Address: Automatic When checked, the handheld gets the IP address from the private network. Uncheck the box if you need to enter a static IP address. Continued Wi-Fi® card by palmOne 33 CHAPTER 3 Using a VPN Account 4 5 Select OK. Enable the VPN account: a. Select VPN Prefs. b. Select Enabled from the VPN pick list. c. Select Done twice. VPN pick list VPN Prefs NOTE Check your VPN connection by drawing the Command stroke to display the Command toolbar. Then verify that a lock icon appears in the Wi-Fi signal strength indicator at the far right of the toolbar. Lock icon Done