Operating Instructions 5.8 GHz Expandable Digital Cordless Phone Model No. KX-TG6021 with 2 Handsets Model No. KX-TG6022 with 3 Handsets Model No. KX-TG6023 5.8 GHz Expandable Digital Cordless Answering System Model No. KX-TG6051 with 2 Handsets Model No. KX-TG6052 with 3 Handsets Model No. KX-TG6053 5.8 GHz Digital Cordless Answering System with 4 Handsets Model No. KX-TG6054 Model shown is KX-TG6021. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider. Charge the handset battery for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Table of Contents Introduction Product information . . . . . . . . . . . . . . Accessory information . . . . . . . . . . . . Important safety instructions . . . . . . . For best performance . . . . . . . . . . . . 3 4 6 8 Transferring calls between handsets, conference calls . . . . . . . . . . . . . . . 39 Registering a handset . . . . . . . . . . . 39 Useful Information Wall mounting . . . . . . . . . . . . . . . . . Headset (optional). . . . . . . . . . . . . . Lanyard/strap eyelet . . . . . . . . . . . . Error messages. . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . FCC and other information . . . . . . . Specifications . . . . . . . . . . . . . . . . . Customer services . . . . . . . . . . . . . Warranty . . . . . . . . . . . . . . . . . . . . . 40 41 41 42 44 48 51 52 53 Preparation Setting up the base unit. . . . . . . . . . . 9 Setting up the handset . . . . . . . . . . . 9 Controls . . . . . . . . . . . . . . . . . . . . . . 12 Display. . . . . . . . . . . . . . . . . . . . . . . 13 Setting the unit before use . . . . . . . 14 Making/Answering Calls Making calls. . . . . . . . . . . . . . . . . . . 15 Answering calls . . . . . . . . . . . . . . . . 16 Useful features during a call . . . . . . 16 Index Index . . . . . . . . . . . . . . . . . . . . . . . . 55 Phonebook Handset phonebook . . . . . . . . . . . . 19 Copying handset phonebook items . 20 Caller ID Service Using Caller ID service . . . . . . . . . . 21 Caller list . . . . . . . . . . . . . . . . . . . . . 22 Programming Programmable settings . . . . . . . . . . 24 Answering System Answering system . . . . . . . . . . . . . . 30 Turning the answering system on/off . . . . . . . . . . . . . . . . . . . . . . . . 30 Greeting message . . . . . . . . . . . . . . 31 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 31 Listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 32 Remote operation . . . . . . . . . . . . . . 33 Answering system settings . . . . . . . 34 Voice Mail Service Using Voice Mail service . . . . . . . . . 36 Multi-unit Operation Intercom . . . . . . . . . . . . . . . . . . . . . 38 2 For assistance, please visit http://www.panasonic.com/help Introduction Product information Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models: KX-TG6021 KX-TG6022 KX-TG6023 KX-TG6051 KX-TG6052 KX-TG6053 KX-TG6054 Notable feature differences among the following models Model no. KX-TG6021 KX-TG6022 KX-TG6023 KX-TG6051 KX-TG6052 KX-TG6053 KX-TG6054 Answering system ­ ­ ­ r r r r Talking Caller ID ­ ­ ­ r r r r Slow talk® ­ ­ ­ r r r r Intercom \ N*1 N N*2 ­ ­ ­ r r r r ­*3 r r ­*3 r r r *1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets. *3 Intercom calls can be made between the handsets by purchasing and registering 1 or more optional handsets (KX-TGA600, page 5). For assistance, please visit http://www.panasonic.com/help 3 Introduction Special features N Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 17). N Talking Caller ID (KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054) This feature allows the handset to announce the displayed caller name or phone number when a call is received (page 21). N Slow Talk (KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054) You can slow down the voice of the person you are talking to, making it easier to hear and understand (page 18). Accessory information Included accessories Quantity No. Accessory item Order number KX-TG 6021M/ KX-TG 6051M 1 1 1 1 1 ­ ­ ­ ­ ­ KX-TG KX-TG KX-TG KX-TG 6022B/ 6023M 6053S 6054B KX-TG 6052B 1 1 1 2 2 ­ 1 ­ ­ 1 1 1 1 3 3 ­ ­ 2 ­ 2 1 1 1 3 ­ 3 ­ ­ 2 2 1 1 1 4 4 ­ 3 ­ ­ 3 1 2 3 4 5 6 AC adaptor for base unit Telephone line cord Wall mounting adaptor Battery PQLV203 PQJA10075 PQKL10084Z2 HHR-P107 PQYNTG6051SR Handset cover*1 PQYNTG3032BR Charger PQLV30054ZB PQLV30054ZM PQLV30054ZS 7 AC adaptor for charger PQLV208 *1 The handset cover comes attached to the handset. 4 For assistance, please visit http://www.panasonic.com/help Introduction 1 2 3 4 5 6 7 Additional/replacement accessories Accessory item Rechargeable nickel metal hydride (Ni-MH) battery Accessory handset with charger Headset Order number HHR-P107 KX-TGA600 KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA92, KX-TCA93, KX-TCA94, or KX-TCA95 KX-J66 T-adaptor Expanding your phone system You can expand the phone system by registering optional handsets to a single base unit. L A maximum of 4 total handsets (included and optional) can be registered to a single base unit. L KX-TG6054: An additional handset cannot be registered. Handset (optional): KX-TGA600 Sales and support information L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277. For assistance, please visit http://www.panasonic.com/help 5 Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc. 5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls. 6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord. 9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product. 11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used. 12. Unplug the product from power outlets and take to an authorized service center when the following conditions occur: A. When the power cord is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the product has been dropped or physically damaged. F. If the product exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use the product to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS 6 For assistance, please visit http://www.panasonic.com/help Introduction WARNING: L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262). L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use. L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. L Completely insert the AC adaptor/ power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. L Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions. L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L Exercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns. L Charge the battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual. Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations. For assistance, please visit http://www.panasonic.com/help 7 Introduction shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output is 200 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product. L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided. L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder. For best performance ...