Philips 201B Electronic User's Manual file:///G|/manual/english/201B/index.htm [10/1/1999 4:42:54 PM] Safety & Troubleshooting Safety and Troubleshooting Information Safety Precautions and Maintenance · Troubleshooting · Regulatory Information · Other Related Information Safety precautions and maintenance WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. Read and follow these instructions when connecting and using your computer monitor: q Disconnect the monitor from the power supply if the monitor is not to be used for an extended period of time. q q q q q Do not attempt to remove the back cover, as you will be exposed to a shock hazard. The back cover should only be removed by qualified service personnel. Do not place objects on top of the monitor cabinet, objects could fall into vents or cover them and prevent proper cooling of the monitor's electronic devices. To avoid the risk of shock or permanent damage to the set, do not expose the monitor to rain or excessive moisture. Do not use alcohol or ammonia-based liquid to clean the monitor. If necessary, clean with a slightly damp cloth. Disconnect the monitor from the power supply before cleaning. When positioning the monitor, make sure the power plug and outlet are easily accessible. Consult a service technician if the monitor does not operate normally when operating instructions of this manual are followed. RETURN TO TOP OF THE PAGE file:///G|/manual/english/201B/safety/safety.htm [10/1/1999 4:42:57 PM] Troubleshooting Troubleshooting Safety Precautions and Maintenance · Troubleshooting · Regulatory Information · Other Related Information Common Problems Having trouble? Something not working? Before calling for help, try these suggestions. Having this problem? q Check these items Make sure the Power cable is plugged into the power outlet and back of the monitor. Power button of the monitor should be in the ON position. Disconnect the monitor from the power outlet for about one minute, then re-connect the power outlet again. Make sure the computer is turned on. Make sure the monitor cable is properly connected to your computer. Press OK and UP knobs on front control panel simultaneous to switch the Input Signal A/B. Check to see if the monitor cable has bent pins. Make sure the computer is turned on. Make sure the monitor cable is properly connected to your computer. Check to see if the monitor cable has bent pins. Change the settings of resolution and/or refresh rate of your computer. Refer to the Quick Start Guide or contact your computer vender for details. The Energy Saving feature may be activated. Drag your mouse or click any keypad on your keyboard to exit Energy Saving mode. Make sure the computer is turned on. Make sure the monitor cable is properly connected to your computer. Check to see if the monitor cable has bent pins. Press OK and UP knobs on front control panel simultaneous to switch the Input Signal A/B. (not for all monitors) No Picture q (Power LED not lit) q q The screen says "NO SIGNAL INPUT FROM INPUT A (or B)" q q q q The screen says "NO SIGNAL INPUT" The screen says "FREQUENCY IS OUT OF RANGE" q q q q No Picture (Power LED is amber or yellow) q q q q file:///G|/manual/english/201B/safety/saf_troub.htm (1 of 3) [10/1/1999 4:43:02 PM] Troubleshooting q No Picture (Power LED is green) q q Make sure the Brightness and Contrast controls are set correctly. Make sure the monitor cable is properly connected to your computer. Check to see if the monitor cable has bent pins. Press the OK knob and hold for around 15 seconds to release the lock. Adjust the Horizontal Size and/or Vertical Size. Refer to the On Screen Display chapter for details. Refer to the Adjust Shape item in On Screen Display chapter for details. Remove any nearby magnetic objects. "Degauss" your monitor. Refer to the Degauss item in On Screen Display chapter for details. Face the monitor toward the East for the best picture quality. Make sure the monitor cable is properly connected to your computer. "Degauss" your monitor. Refer to the Degauss item in On Screen Display chapter for details. Check to see if the monitor cable has bent pins. Check the Color Temperature. Refer to the Color Temperature item in On Screen Display chapter for details. Make sure the Brightness and Contrast controls are set correctly. "Degauss" your monitor. Refer to the Degauss item in On Screen Display chapter for details. Eliminate the use of extension cables and/or video switch box. Adjust Moire to zero. Refer to the Adjust Moire item in On Screen Display chapter for details. Low down the Contrast and/or Brightness level. Adjust Moire to zero. Refer to the Adjust Moire item in On Screen Display chapter for details. "Degauss" your monitor. Refer to the Degauss item in On Screen Display chapter for details. Increase the refresh rate of video signal at least to 75Hz. Refer to the Quick Start Guide or contact your computer vender for details. Adjust Moire to zero. Refer to the Adjust Moire item in On Screen Display chapter for details. The screen says "CONTROL MENU IS LOCKED" when you press the OK knob Picture is too large or too small Edges of the picture are not square q q q q Color appears blotchy q q q q q q Missing one or more colors q Dim Picture q q Picture has double image q q q Picture is not sharp q q Unstable picture q For further assistance, refer to the Consumer Information Centers list to contact your local Philips distributor. file:///G|/manual/english/201B/safety/saf_troub.htm (2 of 3) [10/1/1999 4:43:02 PM] Troubleshooting RETURN TO TOP OF THE PAGE file:///G|/manual/english/201B/safety/saf_troub.htm (3 of 3) [10/1/1999 4:43:02 PM] Regulatory Information Regulatory Information TCO'92 and TCO '99 Information · TCO Environmental Requirements · Energy Star Declaration · Federal Communications Commission (FCC) Notice (U.S. Only) · Commission Federale de la Communication (FCC Declaration) · EN 55022 Compliance (Czech Republic Only) · VCCI Class 2 Notice (Japan Only) · MOC Notice (South Korea Only) · Polish Center for Testing and Certification Notice · North Europe Information · BCIQ Notice (Taiwan Only) · Ergonomie Hinweis (nur Deutschland) · Philips End-of-Life Disposal · Information for UK only Safety Precautions and Maintenance · Troubleshooting · Other Related Information TCO'92 and TCO '99 Information · TCO '99 : Available on 105S10, 105S15, 105B10, 107S10, 107S15, 107B10, 107P10, 109S10, 109B10, 109P10, 201B10, 201B12, and 201P10. · TCO '92 : Available on 105B13, 107B13. Congratulations! You have just purchased a TCO '92 / '99 approved and labeled product! Your choice has provided you with a product developed for professional use. Your purchase has also contributed to reducing the burden on the environment and also to the further development of environmentally adapted electronics products. Why do we have environmentally labeled computers? In many countries, environmental labeling has become an established method for encouraging the adaptation of goods and services to the environment. The main problem, as far as computers and other electronics equipment are concerned, is that environmentally harmful substances are used both in the products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of electronics equipment, most of these potentially damaging substances sooner or later enter nature. There are also other characteristics of a computer, such as energy consumption levels, that are important from the viewpoints of both the work (internal) and natural (external) environments. Since all methods of electricity generation have a negative effect on the environment (e.g. acidic and climate-influencing emissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left running continuously and thereby consumes a lot of energy. What does labeling involve? file:///G|/manual/english/201B/safety/regs/regulat.htm (1 of 11) [10/1/1999 4:43:04 PM] Regulatory Information This product meets the requirements for the TCO'99 scheme which provides for international and environmental labeling of personal computers. The labeling scheme was developed as a joint effort by the TCO (The Swedish Confederation of Professional Employees), Svenska Naturskyddsforeningen (The Swedish Society for Nature Conservation) and Statens Energimyndighet (The Swedish National Energy Administration). Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission of electric and magnetic fields, energy consumption and electrical and fire safety. The environmental demands impose restrictions on the presence and use of heavy metals, brominated and chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other things. The product must be prepared for recycling and the manufacturer is obliged to have an environmental policy which must be adhered to in each country where the company implements its operational policy. The energy requirements include a demand that the computer and/or display, after a certain period of inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time to reactivate the computer shall be reasonable for the user. Labeled products must meet strict environmental demands, for example, in respect of the reduction of electric and magnetic fields, physical and visual ergonomics and good usability. Below you will find a brief summary of the environmental requirements met by this product. The complete environmental criteria document may be ordered from: TCO Development SE-114 94 Stockholm, Sweden Fax: +46 8 782 92 07 Email (Internet): development@tco.se Current information regarding TCO'99 approved and labeled products may also be obtained via the Internet, using the address: http://www.tco-info.com/ RETURN TO TOP OF THE PAGE Environmental Requirements Flame retardants Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist of flame retardant substances. Most flame retardants contain bromine or chloride, and those flame retardants are chemically related to another group of environmental toxins, PCBs. Both the flame retardants containing bromine or chloride and the PCBs are suspected of giving rise to severe health effects, including reproductive damage in fish-eating birds and mammals, due to the bio-accumulative* processes. Flame retardants have been found in human blood and researchers fear that disturbances in fetus development may occur. The relevant TCO'99 demand requires that plastic components weighing more than 25 grams must not contain flame retardants with organically bound bromine or chlorine. Flame retardants are allowed in the printed circuit boards since no substitutes are available. file:///G|/manual/english/201B/safety/regs/regulat.htm (2 of 11) [10/1/1999 4:43:04 PM] Regulatory Information Cadmium** Cadmium is present in rechargeable batteries and in the color-generating layers of certain computer displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries, the color-generating layers of display screens and the electrical or electronics components must not contain any cadmium. Mercury** Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries may not contain any mercury. It also demands that mercury is not present in any of the electrical or electronics components associated with the labeled unit. CFCs (freons) The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with increased risks e.g. skin cancer (malignant melanoma) as a consequence. Lead** Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous system and in higher doses, causes lead poisoning. The relevant TCO'99 requirement permits the inclusion of lead since no replacement has yet been developed. * Bio-accumulative is defined as substances which accumulate within living organisms. ** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative. RETURN TO TOP OF THE PAGE Energy Star Declaration PHILIPS 201B1* This monitor is equipped with a function for saving energy which supports the VESA Display Power Manage ...