User manual PHILIPS AZ1009

User's Guide Table of Contents Finding Information -- What and How . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 For Windows 95, 98, 2000, and NT 4.0 Users . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 For Windows 3.1x Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 For DOS Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Paper Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 IN Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 OUT Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 How to Print in Windows 95, 98, 2000 and NT 4.0 . . . . . . . . . . . . . . . . . . . . . . 7 How to Print in Windows 3.1x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 HP DeskJet Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Windows 95, 98, 2000, and NT 4.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Windows 3.1x. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Printer Settings Taskbar Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Warning Message Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Determining the Number of Pending Warning Messages . . . . . . . . . . . . . . . 16 Opening the Default Print Settings Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . .17 Displaying Print Cartridge Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . 18 Opening the Printer Properties Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Printer Settings Taskbar Icon Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Automatic Paper-Type Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 How to Use the Automatic Paper-Type Sensor. . . . . . . . . . . . . . . . . . . . . . . . . .19 Automatic Two-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Printing with the Automatic Two-Sided Printing Module . . . . . . . . . . . . . . . . .21 Infrared (Ir) Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Using Infrared with a Laptop or Notebook running Windows 98 . . . . . . . . 23 Printing using a Palm Pilot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Printing using an HP PhotoSmart Digital Camera . . . . . . . . . . . . . . . . . . . . . . 27 Printing using a Windows CE Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Printer Maintenance Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Beyond the Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Getting the Right Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Printing on Different Types of Paper and Media . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Manual Two-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Printing Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Printing Single Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Printing a Stack of Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Printing Business Cards, Index Cards, and Other Small Media . . . . . . . . . . . . . 35 Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Printing Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Printing Greeting Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Printing Iron-On Transfers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Printing Posters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Printing Banners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 1 User's Guide: Table of Contents Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Print Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Replacing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 To Replace a Print Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Storing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Cleaning Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 When Do You Need to Clean?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 If You See Missing Lines or Dots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 If You See Ink Streaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Manually Cleaning the Print Cartridges and Print Cartridge Cradle . . . . . 47 Damage Resulting from Refilling the Print Cartridges. . . . . . . . . . . . . . . . . . . . . 49 Acknowledgments Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Pentium is a U.S. registered trademark of Intel Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Palm, Palm III, Palm V, and Palm VII are registered trademarks of 3Com Corporation or its subsidiaries. Problems? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 HP Customer Care Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Printer Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 HP Customer Care Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 HP Customer Care by Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Extended Warranty Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Notice The information contained in this document is subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. Edition 1, July 2000 © Copyright Hewlett-Packard Company 2000 More About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Language Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Environmental Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 2 User's Guide: Finding Information -- What and How Finding Information -- What and How For Windows 95, 98, 2000, and NT 4.0 Users · For complete information about your printer, view your electronic User's Guide. Adobe® Acrobat® Reader is required to view your electronic User's Guide. - If you do not have Adobe Acrobat Reader installed, begin printer software installation process, select View User's Guide, and follow on-screen instructions to install Adobe Acrobat Reader. - If you have Adobe Acrobat Reader installed, go to Start Programs HP DeskJet 990C Series View User's Guide. · Consult the Release Notes file in the HP DeskJet 990C Series program group for information about hardware and software compatibility. To access the Release Notes, click on Start Programs HP DeskJet 990C Series. - If you do not have Adobe Acrobat Reader on your computer, begin the printer software installation process, select View User's Guide, then follow on-screen instructions to install Adobe Acrobat Reader. Begin the printer software installation process again, and select View User's Guide. Whenever you want to view your electronic User's Guide, insert your printer software CD, begin the software installation and select View User's Guide. · Consult the Release Notes for information about hardware and software compatibility. Open this file by double-clicking the HP DeskJet 990C Series Release Notes icon in the HP DeskJet Utilities program group. For DOS Users If you are using DOS, information can be found in a text document (dosread.txt). This document is on the printer software CD in the \\djcp\ directory. For example, "enu" is the language code for English, so dosread.txt is located in the \enu\djcp directory. For a list of language codes, see page 86. If you have diskettes, the file is located on the HP DeskJet Control Panel for DOS diskette. For Windows 3.1x Users · Windows 3.1x specific information is only found in the electronic User's Guide. - If you have Adobe Acrobat Reader on your computer, begin the printer software installation process and select View User's Guide. 3 Printing Basics Buttons and Lights The HP DeskJet 990C Series printer buttons (shown below) let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from left to right are: Cancel Button ­ Press this button to cancel the current print job. Print Cartridge Status Light ­ When lit, the light above this symbol indicates that you need to check the status of your print cartridges. See "Print Cartridge Status" on page 42 for more information. Resume Button and Light ­ When this light flashes an action is needed such as load paper or clear a paper jam. To continue printing, press the Resume Button. See "What do the flashing lights mean?" on page 62. Power Button and Light ­ Use the Power Button to turn the printer on and off. After the Power Button is pressed, it takes approximately five seconds for the printer to power on. When the green light above the Power Button flashes, printing is in progress. Infrared (Ir) Lens ­ Use the infrared lens to print from an infrared sending device such as a Palm Pilot, laptop, or notebook computer. See "Infrared (Ir) Printing" on page 22. When the light to the right of the infrared lens displays a solid beam, the infrared device is transmitting information to the printer. Warning Always use the Power Button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause premature printer failure. 4 Printing Basics: Paper Trays Paper Trays IN Tray To print, place paper or other media types in the IN tray. Pull out the IN tray for easy loading. Be sure to slide the paper guides out of the way before loading the media print side down. Slide all media as far as it will go into the IN tray. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. Make sure the IN tray is pushed back in. Load paper in the IN tray. IN tray pulled out Paper length guide Paper width guide Printed media is sent to the OUT tray. OUT Tray The printer sends finished pages to the OUT tray. OUT Tray Down ­ This is the typical position for most types of printing. The down position also allows single envelope printing. For information about printing on other media, see "Beyond the Basics" on page 30. OUT Tray Up ­ The OUT tray must be in the up position to properly load banner paper and must remain in the up position to print banners. OUT Tray Extension ­ The OUT Tray Extension should be pulled out when you are printing a large number of pages. In addition, it must be extended when you are printing in draft mode to prevent paper from falling to the floor. To use the OUT Tray Extension, gently pull out the extension. When your print job finishes, push the OUT Tray Extension back into its storage slot. Note: Do not use the OUT Tray Extension with legal-sized paper. It may cause a paper jam. Single envelope slot Automatic Two-Sided Printing Module (see page 20) OUT tray down IN tray pushed in OUT Tray Extension 5 Printing Basics: How to Print How to Print The printer is controlled through printer software (sometimes called a "printer driver") that you install on your computer. The printer software provides a dialog box (like the one shown here) that you use to communicate with the printer. In the dialog box, you select settings such as paper size and type, orientation, and print quality. · Windows 95, 98, 2000 or NT 4.0 users-- see "How to Print in Windows 95, 98, 2000 and NT 4.0" on page 7. · Windows 3.1x users--see "How to Print in Windows 3.1x" on page 11. · DOS users--see "For DOS Users" on page 3. HP Printer Properties Dialog Box 6 Printing Basics: How to Print in Windows 95, 98, 2000 and NT 4.0 How to Print in Windows 95, 98, 2000 and NT 4.0 Finding the HP Printer Properties Dialog Box How you find the HP Printer Properties dialog box depends on the software program and operating system that you are using. Since each software program is different, the dialog box that appears on your screen may differ from those shown here. One of the following methods will surely get you to the HP Printer Properties dialog box. 2 Your software program opens a Print dialog box, similar to the previous example. From the Print dialog box, click whichever button you see--Properties, Setup, or Printer. The HP Printer Properties dialog box opens. Or try this: 1 If you don't see a Print option in the File menu, click File Printer Setup or File Print Setup. Click File and then click Printer Setup. From your software program, try this: Note: When you see follows. 1 Click File Print. , it means to find and click the word that Click File and then click Print. Click Setup to open the HP Printer Properties dialog box. 2 From the Printer Setup or Print Setup dialog box, click Setup or Options. Click Properties to open the HP Printer Properties dialog box. 7 Printing Basics: How to Print in Windows 95, 98, 2000 and NT 4.0 HP Printer Properties Dialog Box There are three tabs located in the Printer Properties dialog box. Once you've opened this box, simply click a tab, then choose your settings. · Setup (see page 8) · Features (see page 9) · Advanced (see page 10) Right-click on any item shown on these screens to view helpful information. Setup Tab (Windows 95, 98, 2000 and NT 4.0) Print Quality · Draft - Quick printing · Normal - Every day printing · Best - Highest quality printing Paper Type Choose from a wide range of paper types. The Automatic option (the default setting) allows the printer's optical sensor to detect the type of media that has been loaded and to automatically determine the paper type. Look here to see the results of your current settings. Photo Paper Printing If you manually select an HP Photo Paper (or any other photo paper), the Photo Paper Printing options become available. · Click PhotoREt to automatically select the best configuration of print speed and quality. · Click 2400x1200 dpi for source images greater than 600 dpi. This setting requires 400 MB or more hard disk space and takes longer to print. If you choose Automatic as the paper type, the Photo Paper Printing options are not available. Paper Size Choose a paper size or enter a custom size. Click here to print banners. Click here to resize an image if it's too large to fit on the specified paper size. 8 Printing Basics: How to Print in Windows 95, 98, 2000 and NT 4.0 Features Tab (Windows 95, 98, 2000 and NT 4.0) Choose the best page orientation. · Click Portrait for vertical page layout. · Click Landscape for horizontal page layout. · Click Mirror Image to reverse the printed image. Click here to select Two-Sided Printing, then choose a method: · Book -- binding on the side. · Tablet -- binding on the top. Click Automatic when using the Automatic Two-Sided Printing Module. Click here to print multiple pages per sheet. Choose: · Two or four pages per sheet. · To print a border around each page on the sheet. Click here to print the last page of your document first. Look here to see the results of your current settings. Click here and choose the size of your poster by selecting the number of pages across and down. Click here to view the effects of all selected settings for your document before you print. Show HP Preview will allow you to print, cancel, or create a graphic file of your document. You can change some print settings, visually see the effects, and print with the new settings. To preview the document after selecting this option, click OK and then click OK in the Print dialog box. 9 Printing Basics: How to Print in Windows 95, 98, 2000 and NT 4.0 Advanced Tab (Windows 95, 98, 2000 and NT 4.0) Choose appropriate color options. · Click here to print in shades of gray. - High Quality provides optimal print quality for grayscale printing. - Black only provides faster grayscale printing by using only the black pen (not recommended for use with glossy paper). - Optimize for Photocopy or Fax is only available when printing in grayscale. · Automatic Image Enhancement sharpens images and provides contrast optimization. Slide to adjust the amount of ink on the page. Click Low Memory Mode to enable faster printing by using less computer memory (unavailable when 2400 x 1200dpi is selected on the Setup tab). Look here to see the results of your current settings. Slide to adjust saturation, brightness, and color tone to meet your needs. Slide to adjust drying time for the printed media. The standard buttons at the bottom of every Printer Properties dialog box are shown here. Factory Settings -- Returns all of the tab settings to the factory defaults. Cancel -- Cancels your changes and closes the dialog box. OK -- Accepts your changes and closes the dialog box. Apply -- Applies your changes. Help -- Displays a message telling you to click your right mouse button for help. 10 Printing Basics: How to Print in Windows 3.1x How to Print in Windows 3.1x Note: Windows 3.1x is not supported in Japan. Use your printer software to control how and what you print. Print quality, paper size and type, and two-sided printing are just a few of the options available to you in the HP DeskJet 990C Printer Properties dialog box. The four tabs located in the HP DeskJet 990C Series dialog box are: · · · · Setup (see page 12) Features (see page 12) Color (see page 13) Services (see page 13) Note: Not all printing features available to Windows 95, 98, 2000, and NT 4.0 users are available to 3.1x users. Simply click a tab, then choose your options. The standard buttons at the bottom of the HP DeskJet 990C Series dialog box are: · · · · Default ­ Returns all of the tab settings to the factory defaults. OK ­ Accepts your changes and closes the dialog box. Cancel ­ Cancels your changes and closes the dialog box. Help ­ Displays help information. HP Printer Properties Dialog Box 1 Click File Print from the software program you are using. Your software program opens a Print dialog box. 2 From the Print dialog box, click whichever button you see-- Properties, Setup, or Printer. The HP DeskJet 990C Series Printer Properties dialog box opens. 11 Printing Basics: How to Print in Windows 3.1x Setup Tab (Windows 3.1x) Print Quality · Best - Highest quality printing · Normal - Every day printing · EconoFast - Quick printing Choose a paper size from the menu. Click here to select from a wide range of paper types. Click Cut Sheet for separated pieces of paper. Click here to print banners. Features Tab (Windows 3.1x) Two-sided Printing · None -- single-sided printing (default) · Book -- binding on the side. · Tablet -- binding on the top. Choose the best page orientation. · Click Portrait for vertical page layout. · Click Landscape for horizontal page layout. Click Flip Horizontal to reverse the printed image. Click here to print the last page of your document first. Click here to choose: · Number of pages printed per sheet. · To print a border on each page on the sheet. Choose the size of your poster by selecting the number of pages across and down. Choose the number of copies to print. 12 Printing Basics: HP DeskJet Toolbox Color Tab (Windows 3.1x) Choose Automatic to use the system's default ColorSmart II settings. Choose Manual, then Options to adjust color intensity. Click here to print in shades of gray. HP DeskJet Toolbox Windows 95, 98, 2000, and NT 4.0 Use the HP DeskJet Toolbox for cleaning and calibrating your printer, finding information, and printing a test page. · Click Start Programs HP DeskJet 990C Series HP DeskJet 990C Series Toolbox. · Right-click the Printer Settings taskbar icon and choose Open Toolbox. See "Printer Settings Taskbar Icon" on page 16. The HP Toolbox has four tabs. Services Tab (Windows 3.1x) Use the Services tab to perform routine printer maintenance. Click the button related to the maintenance task you want to do. · Printer Services · Estimated Ink Level · Configuration 13 Printing Basics: HP DeskJet Toolbox Toolbox Tabs (Windows 95, 98, 2000 and NT 4.0) If you are using a parallel cable, you can enable hardware ECP on the Configuration tab. When you check Attempt to Use Hardware ECP, photos may print more quickly. Click the Estimated Ink Level tab to: · Present a visual display of the black and color cartridge ink level. · Show the print cartridge part numbers. · View print cartridge ordering information. Click the Printer Services tab to: · Open the electronic User's Guide. · Calibrate the printer when color and black ink aren't aligned. · Clean the print cartridges when lines and dots are missing from what you have printed. · Check for clarity after cleaning, by printing a Test Page. · Check for printer problems by printing a Diagnostics Page. 14 Printing Basics: HP DeskJet Toolbox Windows 3.1x Note: Windows 3.1x is not supported in Japan. Use the HP DeskJet 990C Toolbox for finding information and maintaining your printer. The HP DeskJet Toolbox is installed in the HP DeskJet Utilities group in the Program Manager. The Toolbox has two tabs: How Do I? and Printer Services. You can also access Printer Services from the HP DeskJet 990C Series Printer Properties dialog box (see page 13). Simply click a tab, then choose an option. How Do I? Click a button to read instructions on: · Replacing the print cartridges · Loading paper · Changing print settings HP Toolbox icon 15 Printing Basics: Printer Settings Taskbar Icon Printer Settings Taskbar Icon Note: The Printer Settings taskbar icon is not available in Windows 3.1x. Use the Printer Settings taskbar icon to determine the state of the printer, such as print cartridge status, and to adjust print settings, such as default print quality and automatic two-sided printing. The Printer Settings taskbar icon appears at the end of the taskbar. Determining the Number of Pending Warning Messages · Position the pointer over the Printer Settings taskbar icon. A text box displays the name of your printer and indicates if any warning messages are pending. To view the warning messages see "Displaying Print Cartridge Warning Messages" on page 18. Warning Message Indicator The outline color of the Printer Settings taskbar icon indicates whether or not print cartridge warning messages have been issued. When the icon is: · Outlined in yellow and blinking, print cartridge warning messages need to be checked. · Outlined in yellow and not blinking, previously checked print cartridge warning messages are pending. Once the warning issues are resolved, the icon outline disappears. 16 Printing Basics: Printer Settings Taskbar Icon Opening the Default Print Settings Dialog Box 1 Click the Printer Settings taskbar icon. The Default Print Settings dialog box is displayed. This box allows you to change the default print quality of future documents and to turn on automatic two-sided printing. For information on these topics, see "How to Print" on page 6 or "Automatic Two-Sided Printing" on page 20. 3 When finished, click anywhere outside the dialog box. A dialog box indicates that this feature allows you to change the print settings used every time you print. Note: If you do not want to see this dialog box in the future, click Or try this: Right-click the Printer Settings taskbar icon. In the shortcut menu that appears, click Change Default Print Settings. 2 Select from the available options. Don't show me this message again. If you want to redisplay it again later on, open the Toolbox, go to the Configuration tab, and click Display Printer Settings Confirmation. See "HP DeskJet Toolbox" on page 13. 4 Click OK. 17 Printing Basics: Printer Settings Taskbar Icon Displaying Print Cartridge Warning Messages 1 Click the Printer Settings taskbar icon to open the Default Print Settings dialog box. Opening the Printer Properties Dialog Box 1 Double-click the Printer Settings taskbar icon. The Printer Properties dialog box is displayed. For more information on this dialog box, see "HP Printer Properties Dialog Box" on page 8. 2 When finished with the dialog box, click OK. Printer Settings Taskbar Icon Shortcuts 1 Right-click the Printer Settings taskbar icon. A shortcut menu appears. 2 At the bottom of the dialog box, click the Warning Information button. The HP DeskJet Toolbox is displayed. The Warning Information tab displays any warning messages for your printer. 3 When finished viewing the messages, in the top-right corner of the Toolbox, click the Close button. The menu displays the names of most installed printers. A check mark appears next to the selected printer. 2 If you want to work with a different printer, select that printer from the menu. 18 Printing Basics: Automatic Paper-Type Sensor 3 Choose one of the following: · Change Default Print Settings to display the Default Print Settings dialog box. · Open Toolbox to display the HP DeskJet Toolbox. For more information on this box, see "HP DeskJet Toolbox" on page 13. · Exit to turn off the Printer Settings taskbar icon. Automatic Paper-Type Sensor Note: The Automatic Paper-Type Sensor is not supported in Windows 3.1x. When you use the Automatic Paper-Type Sensor, your HP DeskJet 990C can automatically determine the correct paper type for most paper or media placed into the printer's IN tray. This feature, especially when used with HP paper and media, can help you get the best printing results. Note: This feature is not recommended for printed or lined paper and media. How to Use the Automatic Paper-Type Sensor 1 Open the HP Printer Properties dialog box. For more information, see "Finding the HP Printer Properties Dialog Box" on page 7. 2 Click the Setup tab. 3 In the Paper Type box, make sure Automatic is selected. Note: Automatic is the default paper type setting. 19 Printing Basics: Automatic Two-Sided Printing 4 Select from the other printer settings as necessary. Automatic Two-Sided Printing Note: The Automatic Two-Sided Printing Module is not supported in Windows 3.1x. The Automatic Two-Sided Printing Module is a special hardware and software feature that enables your printer to automatically print on both sides of the page. Note: When using the Automatic paper type setting, the print quality setting is automatically set to Normal. If you wish to use a different print quality, you can manually change this setting. For more information, see "How to Print" on page 6. 5 Click OK. As the printer begins to pull in the first page, an optical sensor (a blue light) quickly scans the page one or more times to determine the best paper type setting. This takes only a few seconds. After the paper type is determined, printing begins. Installing the Automatic Two-Sided Printing Module 1 Turn the knob on the printer's Rear Access Door counterclockwise, and remove the door. Note: The Automatic Paper-Type Sensor only scans the first page of each new print job. Note: The Automatic Paper-Type Sensor works with both HP and non-HP media. However, it is optimized for HP media so your printer can quickly select the appropriate paper type. For a complete list of HP products, see "Paper and Other Media"on page 89. Note: You can turn off the Automatic Paper-Type Sensor. In the Paper Type box of the Setup tab, select a paper type other than Automatic. 20 Printing Basics: Automatic Two-Sided Printing 2 Insert the module into the back of the printer. 2 Open the HP Printer Properties dialog box. For more information, see "Finding the HP Printer Properties Dialog Box" on page 7. 3 On the Features tab: a. Check Two-Sided Printing. The Two-Sided Printing Margin dialog box appears. b. Make a selection, then click OK. c. Select Book or Tablet as the page orientation. d. Make sure Automatic is selected. 4 Click OK. 5 Click OK in the Print dialog box. Printing with the Automatic Two-Sided Printing Module 1 Load the appropriate paper. Note: After one side of the page is printed, the paper is held while the ink dries. Once the ink is dry, the paper is pulled back in, and the reverse side is printed. As each page is finished, the page drops into the OUT tray. Note: Not all paper types work with the Automatic Two-Sided Printing Module. You can print on plain paper, HP Bright White Inkjet Paper, HP Premium Inkjet Heavyweight Paper, HP Felttextured Greeting Card Paper, HP Professional Brochure Paper, Glossy or Matte, and HP Photo Quality InkJet Paper, Semi-gloss or Matte. Not all paper weights and sizes can be used with the Automatic Two-Sided Printing Module. Note: If you have problems with Two-Sided Printing, see page 71. 21 Printing Basics: Infrared (Ir) Printing Infrared (Ir) Printing Infrared (Ir) connectivity is a feature that enables wireless connectivity for personal digital assistants (PDAs), laptop or notebook computers, and other mobile devices. Use the Infrared feature to print to the HP DeskJet 990C from an infrared device such as a laptop or Palm device without any type of connecting cable. The 990C printer includes an infrared lens that can access and print information sent to it by another infrared device. Supported Devices Some of the devices supported by infrared include: · Laptop or notebook computers with infrared capability (including the HP Omnibook) · Some Personal Digital Assistants (including the Palm product line) · Some Windows CE devices (including the HP Jornada) · Digital cameras with infrared capability and the JetSend program (including the HP PhotoSmart) · Some cellular phones with infrared capability Note: To determine if a specific device is supported by infrared, check the manufacturer's reference guide. Supported Operating Systems Some of the operating systems supported by infrared include: · · · · Windows 2000 Windows 98 Windows CE Palm 22 Printing Basics: Infrared (Ir) Printing Using Infrared with a Laptop or Notebook running Windows 98 Setting up a Laptop or Notebook for Infrared To configure a laptop or notebook for infrared communication, you may need to make changes to your computer's BIOS settings. The procedures for configuring a computer for infrared vary, depending on the specific device. For instructions on configuring your particular laptop or notebook, refer to one of the following: · Reference guide or instructions that came with the device · Device manufacturer's web site or support telephone number · Infrared Data Association (IrDA) web site at: http://www.irda.org Enabling Infrared 1 Click Start Settings Control Panel. The Control Panel window is displayed. 2 Double-click the Infrared icon. The Infrared Monitor dialog box is displayed. Note: If the Infrared icon in the Control Panel is not available, you must load the Infrared driver and/or configure the computer for infrared. The Infrared driver can be found on the Microsoft Windows 98/2000 software CD or downloaded from the Microsoft web site at http://www.microsoft.com. Or try this: Click the Infrared icon at the end of the taskbar (if it's displayed). 23 Printing Basics: Infrared (Ir) Printing 3 Click the Options tab. Preparing to Print 1 Click Start Settings Printers. The Printers window is displayed. 2 Right-click the HP DeskJet 990C Series printer. 3 In the shortcut menu, click Properties. The Properties dialog box is displayed. 4 Click the Details tab. 5 In the Print to the following port box, choose one of the following: · LPTx: (Infrared Printing (LPT) Port) This is typically the LPT3 port. OR · COMx: (Infrared Serial (COM) Port) This is typically the COM4 port. 6 Click OK. 4 Click to select Enable infrared communication. 5 Click OK. The Infrared icon at the end of the taskbar should look like It indicates that infrared is enabled. . Note: If the Infrared icon is not displayed on the taskbar, see "Displaying the Infrared Icon on the Taskbar"on page 25. 24 Printing Basics: Infrared (Ir) Printing Printing using Infrared 1 Locate the infrared lens on the laptop or notebook. This is typically found on one of the sides of the computer. 2 Align the computer's infrared lens with the printer's infrared lens. Position the computer up to 3 feet (1 meter) from the printer and within a 30-degree total angle from the printer's infrared lens. Note: If the laptop or notebook is moved out of range of the printer's infrared lens at any time during the printing process, the infrared light will turn off and the printer may stop printing. If you realign the devices within approximately 3­30 seconds (depending on the laptop or notebook), the print job will resume. Displaying the Infrared Icon on the Taskbar The Infrared icon on the taskbar typically appears after your computer is configured for infrared. If the icon is not displayed on your taskbar, you can quickly turn it on. 1 Click Start Settings Control Panel. The Control Panel window is displayed. 2 Double-click the Infrared icon. The Infrared Monitor dialog box is displayed. Note: The path between the two infrared devices must be clear of obstacles. When the two infrared devices are lined up correctly, the infrared light on the printer will begin to blink. This indicates that a connection has been established between the two devices. 3 Send a file to print following the normal printing procedures. See "How to Print" on page 6. The infrared light on the printer displays a solid beam during the transfer process. When finished printing, the light will begin to blink again. If the Infrared Monitor is displayed, the Status tab indicates the progress of the infrared activity as the printer receives and prints the file. 25 Printing Basics: Infrared (Ir) Printing 3 Click the Preferences tab. Printing using a Palm Pilot 1 Locate the infrared lens on the Palm Pilot. This is typically found on the top edge of the Palm Pilot. 2 Align the Palm Pilot's infrared lens with the printer's infrared lens. Position the Palm Pilot up to 3 feet (1 meter) from the printer and within a 30-degree total angle from the printer's infrared lens. Note: The path between the two infrared devices must be clear of obstacles. 3 Do one of the following: · Use the Beam command to send a single calendar appointment, or one or more business cards, to-do list items, or memos to the printer. · Use the Print command to send one or more items (such as calendar appointments, e-mail messages, phone lists, or to-do lists) to the printer. Note: Printing (rather than beaming) requires a printing 4 Click to select Display the Infrared Monitor icon on the taskbar. 5 Click OK. program. A printing program can greatly enhance the appearance of your printed information. When printing, follow the specific procedures of the program. 26 Printing Basics: Infrared (Ir) Printing The infrared light on the printer displays a solid beam during the transfer process. When finished printing, the light will turn off. 3 Send a photo to print following the normal sending or sharing procedures of the camera. The infrared light on the printer displays a solid beam during the transfer process. When finished printing, the light will turn off. Note: If the Palm Pilot is moved out of range of the printer's infrared lens at any time during the printing process, the infrared light will turn off and the printer may stop printing. If you realign the devices within approximately 3­30 seconds (depending on the device), the print job will resume. Note: If the digital camera is moved out of range of the printer's infrared lens at any time during the printing process, the infrared light will turn off and the printer may stop printing. If you realign the devices within approximately 3­30 seconds (depending on the device), the print job will resume. Printing using an HP PhotoSmart Digital Camera 1 Locate the infrared lens on the digital camera. This is typically found on the front of the camera. 2 Align the camera's infrared lens with the printer's infrared lens. Position the camera up to 3 feet (1 meter) from the printer and within a 30-degree total angle from the printer's infrared lens. Note: The path between the two infrared devices must be clear of obstacles. 27 Printing Basics: Infrared (Ir) Printing Printing using a Windows CE Device 1 Locate the infrared lens on the Windows CE device. This is typically found on one of the sides of the device. 2 Align the infrared lens of the Windows CE device with the printer's infrared lens. Position the Windows CE device up to 3 feet (1 meter) from the printer and within a 30-degree total angle from the printer's infrared lens. 5 In the Port box, choose IRDA. 6 Click OK. The infrared light on the printer displays a solid beam during the transfer process. When finished printing, the light will turn off. Note: If the Windows CE device is moved out of range of the printer's infrared lens at any time during the printing process, the infrared light will turn off and the printer may stop printing. If you realign the devices within approximately 3­30 seconds (depending on the device), the print job will resume. Note: The path between the two infrared devices must be clear of obstacles. 3 In the program from which to print, click File Print. 4 In the Printer box, choose either PCL Inkjet or JetSend (if installed). Note: The JetSend program can greatly enhance the appearance of your printed information. For information on JetSend, go to the following web site: http://www.jetsend.com. 28 Printing Basics: Printer Maintenance Tips Printer Maintenance Tips Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case. To remove smudges, stains, and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. When cleaning your printer, keep these tips in mind: · Do not clean the interior of the printer. Keep all fluids away from the interior. · Do not use household cleaners or detergent. In the event that a household cleaner or detergent is used on the printer, wipe the printer's exterior surfaces with a soft cloth moistened with water. · Do not lubricate the print cartridge support rod. Noise is normal when the print cartridge cradles slide back and forth. For information on cleaning print cartridges and the print cartridge cradle, see page 46. Do not tip your printer after heavy usage. If the printer is tipped soon after heavy printing, it is possible for excess ink to spill. Clean up spilled ink using the methods previously listed in this section. Caution For maximum performance and reliability, the printer should be handled and stored in an upright, level position. 29 Beyond the Basics Getting the Right Paper Most plain photocopy paper works fine in your printer, particularly paper that is marked for use in inkjet printers. To get the best results, use one of the Hewlett-Packard papers, which were developed especially for HP inks and your printer. Brightness. Some papers are whiter than others and produce sharper, more vibrant colors. For photographs, you'll want to use HP Premium Plus Photo Paper or HP Premium Photo Paper for the best results. For projects that use other colored images, HP Bright White Inkjet or HP Premium Inkjet paper work well. For a complete list of available HP media, see "Paper and Other Media" on page 89. For information on supported paper weights and sizes, see "Media Weight" and "Media Size" on page 82. Printing on Different Types of Paper and Media Your printer is designed to encompass so many different types of print media that you're practically set up as a small print shop. This chapter explains how to use the different printing materials. When asked to open the HP Printer Properties dialog box, refer to the appropriate section for your operating system in this guide: · Windows 95, 98, 2000 or NT 4.0 users-- see "How to Print in Windows 95, 98, 2000 and NT 4.0" on page 7. · Windows 3.1x users--see "How to Print in Windows 3.1x" on page 11. 30 Beyond the Basics: Manual Two-Sided Printing Manual Two-Sided Printing I should... Book Binding Then... Guidelines... Tablet Binding 6 Choose HP Print Settings. Setup Tab · Paper Type: Choose either Automatic or the appropriate paper type · Print Quality: Choose the appropriate print quality · Paper Size: Choose appropriate size Features Tab · Orientation: Choose appropriate orientation · Two-Sided Printing: Check this box. In the content size box, click Cancel. Choose Book or Tablet as the paper orientation. Clear the Automatic check box. Check Two-Sided Printing, then select Book or Tablet. · Manual Two-Sided Printing can be done using either the Rear Access Door or the attached Automatic Two-Sided Printing Module. · The printer automatically prints the oddnumbered pages first. Then, a message appears on your computer screen telling you how to reload the paper in order to print the even-numbered pages. 1 Remove all paper from the OUT tray. 2 Load paper into the IN tray. 3 Slide the paper guides snugly against the sheets. 4 Push in the IN tray. 5 Open the HP Printer Properties dialog box (see page 7). 7 Begin printing. 8 Carefully follow the reloading instructions displayed on your computer screen. 9 When the paper is properly reloaded, click Continue. 31 Beyond the Basics: Printing Transparencies Printing Transparencies I should... Then... Guidelines... 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Fan the edges of the transparency sheets to separate them, then align the edges. 4 Insert a stack of up to 25 transparency sheets, rough side down and the adhesive strip towards the printer. 5 Slide the paper guides snugly against the transparencies. 6 Push in the IN tray 7 Open the HP Printer Properties dialog box (see page 7). 8 Choose HP Print Settings. Setup Tab · Paper Type: Choose either Automatic or the appropriate transparency type · Print Quality: Choose Draft, Normal, or Best. · Paper Size: Choose appropriate size Features Tab · Orientation: Choose appropriate orientation · Two-Sided Printing: Unchecked 9 Print the transparencies. 10 The printer waits for transparencies to dry before releasing them automatically. Press the Resume Button to continue printing. · For best results, use HP Premium Inkjet Transparency Film. 32 Beyond the Basics: Printing Single Envelopes Printing Single Envelopes I should... Then... Guidelines... 1 Slide the envelope, with its flap side on the left and flap facing up, into the single envelope slot. Push the envelope in until it stops. 2 Open the HP Printer Properties dialog box (see page 7). 3 Choose HP Print Settings. Setup Tab · Paper Type: Choose either Automatic or Plain Paper · Print Quality: Choose Normal · Paper Size: Choose appropriate envelope size Features Tab · Orientation: Choose appropriate envelope orientation · Two-Sided Printing: Unchecked 4 Print the envelope. · Make sure the OUT tray is in the down position. · Avoid envelopes that have clasps or windows. · Avoid envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged. · If your software program includes an envelope-printing feature, follow those instructions instead of the procedure here. 33 Beyond the Basics: Printing a Stack of Envelopes Printing a Stack of Envelopes I should... Then... Guidelines... 1 Pull out the IN tray. 2 Slide out both of the paper guides and remove all paper from the IN tray. 3 Slide up to 15 envelopes, with their flap side on the left and flap facing up, into the IN tray as far as they will go. 4 Slide the paper guides snugly against the edges of the envelopes. 5 Push in the IN tray. 6 Open the HP Printer Properties dialog box (see page 7). 7 Choose HP Print Settings. Setup Tab · Paper Type: Choose either Automatic or Plain Paper · Print Quality: Choose Normal · Paper Size: Choose appropriate envelope size Features Tab · Orientation: Choose appropriate envelope orientation · Two-Sided Printing: Unchecked 8 Print the envelopes. · Never load more than 15 envelopes at one time. · Align the envelope edges before inserting them. · Avoid envelopes that have clasps or windows. · Avoid envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged. · If your software program includes an envelope-printing feature, follow those instructions instead of the procedure here. 34 Beyond the Basics: Printing Business Cards, Index Cards, and Other Small Media Printing Business Cards, Index Cards, and Other Small Media I should... Then... Guidelines... 1 Pull out the IN tray. 2 Slide out both paper guides and remove all paper from the IN tray. 3 Insert up to 45 cards or other small media into the IN tray as far as they will go. 4 Push the paper length guide in as far as it will go. Push the fine-length guide (colored portion of paper length guide) snugly against the media. Then push the paper width guide in. 5 Push in the IN tray. 6 Open the HP Printer Properties dialog box (see page 7). 7 Choose HP Print Settings. Setup Tab · Paper Type: Choose either Automatic or the appropriate paper type · Print Quality: Choose Draft, Normal, or Best · Paper Size: Choose appropriate media size Features Tab · Orientation: Choose appropriate orientation · Two-Sided Printing: Unchecked 8 Print. · Align the media edges before inserting the media. · For ease of loading small media, pull out the IN tray and raise the OUT tray. After you have inserted the media, lower the OUT tray. · If you get an "out of paper" message, make sure the media is positioned properly in the IN tray. Place the media on the right side and towards the printer. The IN tray should be pushed in so that the paper length guide can hold the media in place. 35 Beyond the Basics: Printing Labels Printing Labels I should... Then... Guidelines... 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Fan the edges of the label sheets to separate them, then align the label edges. 4 Insert up to 20 label sheets (label side down). 5 Slide the paper guides snugly against the sheets. 6 Push in the IN tray. 7 Open the HP Printer Properties dialog box (see page 7). 8 Choose HP Print Settings. Setup Tab · Paper Type: Choose either Automatic or Plain Paper · Print Quality: Choose Normal · Paper Size: Choose A4 or Letter (8.5 x 11 in.) Features Tab · Orientation: Choose appropriate orientation · Two-Sided Printing: Unchecked 9 Print the labels. · Use only paper labels that are designed specifically for use with inkjet printers. · Never load more than 20 sheets at one time. · Use only full sheets of labels. · Make sure the sheets are not sticky, wrinkled, or pulling away from their protective backing. · Do not use plastic or clear labels. The ink will not dry when used with plastic or clear labels. 36 Beyond the Basics: Printing Photographs Printing Photographs I should... Then... Guidelines... 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Insert up to 20 sheets of photo paper (printable side down) into the IN tray. 4 Slide the paper guides snugly against the edges of the media. 5 Push in the IN tray. 6 Open the HP Printer Properties dialog box (see page 7). 7 Choose HP Print Settings. Setup Tab · Paper Type: Choose either Automatic or a photo paper · Photo Paper Printing (available when a specific photo paper is selected as the paper type): Click PhotoREt to automatically select the best combination of print speed and quality. OR Click 2400 x 1200 dpi for source images greater than 600 dpi (requires 400 MB or more hard disk space and takes longer to print). Click PhotoREt or 2400 x 1200 dpi Note: Photo Paper Printing options are not available in Windows 3.1x. · Paper Size: Choose appropriate paper size Features Tab · Orientation: Choose appropriate orientation · Two-Sided Printing: Unchecked 8 Print the photo. · For best results use an HP photo paper. · The photo needs to be in electronic (digital) form, before you can print it. Take a digital picture, scan a photo, or have your local camera shop provide an electronic file of your photo. · Use PhotoREt for most photo paper printing. · After selecting your paper type, choose the appropriate paper size from the pull-down menu. · If you have a parallel cable, you may be able to increase photo printing speed by enabling Hardware ECP. Open the HP DeskJet Toolbox. Click the Configuration tab and check Attempt to Use Hardware ECP. Apply your changes and print your photo. 37 Beyond the Basics: Printing Greeting Cards Printing Greeting Cards I should... Then... Guidelines... 1 Pull out the IN tray. 2 Slide out both paper guides and remove all paper from the IN tray. 3 Insert up to 5 cards into the IN tray as far as they will go. 4 Slide the paper guides snugly against the edges of the cards. 5 Push in the IN tray. 6 Open the HP Printer Properties dialog box (see page 7). 7 Choose HP Print Settings. Setup Tab · Paper Type: Choose either Automatic or the appropriate greeting card type · Print Quality: Choose Normal or Best · Paper Size: Choose appropriate card size Features Tab · Orientation: Choose appropriate orientation · Two-Sided Printing: Choose if appropriate. Note:If using Automatic Two-Sided Printing, you must use supported paper. See "Automatic TwoSided Printing Module Specifications" on page 83. 8 Print. · Align the card edges before inserting the cards. · For ease of loading small cards, pull out the IN tray and raise the OUT tray. After you have inserted the media, lower the OUT tray. · If you have pre-folded greeting cards, unfold the cards, then load the cards into the IN tray. · If you get an "out of paper" message, make sure the media is positioned properly in the IN tray. Place the media on the right side and towards the printer. The IN tray should be pushed in so that the paper length guide can hold the media in place. 38 Beyond the Basics: Printing Iron-On Transfers Printing Iron-On Transfers I should... Then... Guidelines... 7 Choose HP Print Settings. Setup Tab · Paper Type: Choose either Automatic or HP Iron-On T-Shirt Transfers · Print Quality: Choose Normal or Best · Paper Size: Choose A4 or Letter (8.5 x 11 in.) Features Tab 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Load the iron-on transfer paper with printable side down. 4 Slide the paper guides snugly against the sheets. 5 Push in the IN tray. 6 Open the HP Printer Properties dialog box (see page 7). Mirror Image checked · When you print a mirror-imaged document, the text and pictures are flipped horizontally from what you see on your computer screen. · For best results, use HP Iron-On T-Shirt Transfers. · Orientation: Choose Mirror Image · Two-Sided Printing: Unchecked 8 Print your transfer. 39 Beyond the Basics: Printing Posters Printing Posters I should... Then... Guidelines... 1 Load paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Push in the IN tray. 4 Open the HP Printer Properties dialog box (see page 7). 5 Choose HP Print Settings. Setup Tab · Paper Type: Choose either Automatic or Plain Paper · Print Quality: Choose Normal · Paper Size: Choose appropriate size Features Tab · Orientation: Choose appropriate orientation · Two-Sided Printing: Unchecked · Poster Printing: Check this box and choose size 2x2, 3x3, or 4x4 · After printing, trim the edges on each sheet and tape the sheets together. Check Poster Printing, then choose size. 6 Print your poster. 40 Beyond the Basics: Printing Banners Printing Banners I should... Then... Guidelines... 1 Tear off up to 20 sheets. 2 Tear off and discard the perforated strips, if any. 3 Pull out the IN tray. 4 Slide out the paper guides, and remove all paper from the IN tray. 5 Raise the OUT tray and leave it in the up position to print your banners. 6 Put the banner paper in the IN tray so that the unattached edge of the banner paper stack is toward the printer. 7 Slide the paper guides snugly against the sheets. 8 Push in the IN tray. 9 Open the HP Printer Properties dialog box (see page 7). 10 Choose HP Print Settings. Setup Tab · Banner Printing: Check this box · Paper Type: HP Banner Paper · Print Quality: Choose Normal · Paper Size: Choose either Banner [A4 (210 x 297 mm)] or Banner [Letter (8.5 x 11 in.)] Features Tab · Orientation: Choose appropriate orientation · Two-Sided Printing: Unchecked 11 Print the banner. · When printing banners, be sure that the OUT tray is placed in the up position and the IN tray is pushed in. · For best results, use HP Banner Paper. · If you are having problems printing a banner, see "Banners aren't printing correctly" on page 68. · Depending on the software program you are using to print your banner, you may need to check the HP DeskJet 990C Series Printer Release Notes for specific printing information. 41 Print Cartridges Print Cartridge Status The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type. If the problem is low ink, the light will stop flashing when you open the top cover. For any other print cartridge-related problem, the Print Cartridge Status Light will continue to flash. Print Cartridge Status Light Problem with black print cartridge Color print cartridge low on ink Black print cartridge low on ink Print cartridges OK Problem with color print cartridge Yellow indicator arrow To check the status of your print cartridges, open the printer's top cover. The yellow arrow on the print cartridge cradle aligns with one of five Print Cartridge Status icons. 42 Print Cartridges: Print Cartridge Status Print Cartridge Status continued When the Print Cartridge Status Light flashes, open the printer's top cover and follow the instructions below. For more information on replacing print cartridges, see page 44. If the arrow points to... It means... To solve the problem... Problems with print cartridges The print cartridge is either: · missing · improperly installed · the wrong print cartridge for the printer · defective Color Black 1 Insert a print cartridge if it is missing. 2 Remove and reinsert the existing print cartridge. 3 If there is still a problem, verify that the color cartridge is an HP C6578 Series or HP No. 78 cartridge, and the black cartridge is an HP 51645 Series or HP No. 45 cartridge. 4 If the problem persists, replace the cartridge. · Consider replacing the color cartridge with an HP C6578 Series or HP No. 78 cartridge. · Consider replacing the black cartridge with an HP 51645 Series or HP No. 45 cartridge. Print cartridges low on ink Color or black print cartridge is running low on ink. Color Black Print cartridges OK Print cartridges are operational. No problems. 43 Print Cartridges: Replacing Print Cartridges Replacing Print Cartridges To Replace a Print Cartridge 1 To access the print cartridge cradle, make sure the OUT tray is down (1.1) and then press the Power Button (1.2) to turn on the printer. 2 Open the top cover. The cradle moves to an accessible position. 3 Raise the cradle latch. 4 Lift the print cartridge out and discard it. Cradle latch Note: When buying replacement print cartridges, check the part numbers carefully. The print cartridge numbers for your printer are: Black HP 51645 Series or HP No. 45 Tri-Color HP C6578 Series or HP No. 78 Note: When a print cartridge runs out of ink, leave the empty cartridge in the cradle until you can replace it. The printer does not print with only one print cartridge in the cradle. 1.2 Warning Keep print cartridges out of the reach of children. 2 3 4 Cartridge 1.1 OUT tray in down position 44 Print Cartridges: Replacing Print Cartridges 5 Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl tape. 6 Push the print cartridge firmly, straight down into the print cartridge cradle. 7 Close the cradle latch. When the latch is fully closed, you will hear a click. 8 Load plain white paper in the IN tray. 9 Close the top cover, then a calibration page will print. Note: Any time you install a new print cartridge, the printer Do NOT touch the ink nozzles Do NOT touch or remove the copper contacts Remove the protective vinyl tape software prints a calibration page to ensure your print quality. If you are in the middle of printing and stop to change a print cartridge, the software will wait until your printing has completed before it executes the calibration test. 10 If the Print Cartridge Status Light continues to blink after you install the new print cartridge, check the part number on the print cartridge to ensure you installed the correct one. Warning Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Also, do NOT remove the copper strips; these are required electrical contacts. 45 Print Cartridges: Storing Print Cartridges Storing Print Cartridges To maintain excellent print quality from your print cartridges: · Keep all print cartridges in their sealed packages, at room temperature (60-78° F or 15.6-26.6° C), until you are ready to use them. · Once installed, leave the print cartridges in their cradle at all times to keep them from drying out or becoming clogged. · Store unsealed print cartridges in an airtight plastic container. · Do not unplug the printer until printing is complete and the print cartridge cradles have returned to their home position on the right side of the printer. The print cartridges will dry out if not stored in their home position. · Do not attempt to reattach the vinyl tape previously removed from the print cartridges. Reattaching the tape will damage the cartridges. Only use the Power Button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted outlet switch to turn the printer on and off may cause premature failure. Cleaning Print Cartridges When Do You Need to Clean? Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks. If You See Missing Lines or Dots Clean the print cartridges from the HP DeskJet Toolbox by doing the following: 1 Open the HP DeskJet Toolbox. For more information, see "HP DeskJet Toolbox" on page 13. 2 Click Clean the Print Cartridges and follow the on-screen directions. Note: Unnecessary cleaning wastes ink and shortens the life of the print cartridge. Warning 46 Print Cartridges: Cleaning Print Cartridges If You See Ink Streaks Clean the print cartridges and the print cartridge cradle by following the instructions below. 1 Open the HP DeskJet Toolbox. For more information, see "HP DeskJet Toolbox" on page 13. or sn ame jstujn d diam noft juestk ut labore qusft vo ed kitft ghocknor Manually Cleaning the Print Cartridges and Print Cartridge Cradle In order to properly clean the print cartridges and cradle, you will need distilled or bottled water and cotton swabs or a similar lintfree absorbent material that will not stick to the cartridges. 1 Press the Power Button cover. to turn the printer on, then lift the top 2 Click Clean the Print Cartridges and follow the on-screen directions. If this does not prevent streaks, follow the instructions for manually cleaning the print cartridges in the next section. 2 After the print cartridges move into an accessible position, unplug the power cord from the back of the printer. Caution Be careful not to get ink on your hands or clothing. Warning Keep new and used print cartridges out of the reach of children. 3 Remove the print cartridges and set them on a piece of paper with the ink nozzle plate facing up. Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connection. Also, do NOT remove the copper strips; these are required electrical contacts. Caution 47 Print Cartridges: Cleaning Print Cartridges 4 Manually clean the print cartridges a. Dip a clean cotton swab into distilled water and squeeze any excess water from the swab. b. Clean the face and edges of the print cartridge as shown. Do NOT wipe the nozzle plate. Do NOT clean nozzle plate 5 Manually clean the print cartridge cradle. a. Using clean, moistened swabs, wipe the underside of each wall of the cradle. b. Repeat until no ink residue is seen on a clean swab. Clean c. Inspect the cartridge for fibers on the face and edges. If fibers are still present, repeat the cleaning process. d. Repeat the cleaning process for the other print cartridge. Cradle wall Caution Once you've removed the print cartridges, make sure that they are not outside of the print cartridge cradle longer than 30 minutes. 6 Reinsert the print cartridges, then close the printer's top cover. 7 Load paper into the IN tray. 8 Reinsert the electrical power cord into the back of the printer. 9 Print a test page. From the HP Toolbox, click Print a Test Page. Note: If streaking still appears, repeat the procedure until the test printout is clean. You will find additional maintenance tips at: http://www.hp.com/go/support. 48 Print Cartridges: Damage Resulting from Refilling the Print Cartridges Damage Resulting from Refilling the Print Cartridges To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from the coverage of HP printer warranties. Note: When buying replacement print cartridges, check the part numbers carefully. The print cartridge numbers for your printer are: Black HP 51645 Series or HP No. 45 Tri-Color HP C6578 Series or HP No. 78 49 Problems? Troubleshooting Tips It's frustrating when things go wrong, but the following pages contain tips that can help you determine what the problem is and how to fix it. · Be sure cable connections are secure. · Make sure that you are using the right cable for your operating system. · Check if your question is similar to those listed here and then follow the instructions found in that section: The printer software won't install, what's wrong? See pages 51­55. Why won't it print? See pages 56­61. What do the flashing lights mean? See pages 62­64. Is there a problem with your printout? See pages 65­70. Is there a problem with your Automatic Two-Sided Printing Module? See pages 71­72. Is there a problem with infrared (Ir) printing? See pages 73­74. 50