User manual PLANAR SD2320W

IMPORTANT NOTICE ­ These terms and conditions directly affect your rights, obligations, and remedies as an end-user of Planar products. Please read and understand your rights. Use of the Planar product shall be considered acceptance of this warranty. Planar SD Stereoscopic Display Family 1-Year Warranty The Planar® SD Stereoscopic Display features a 1-year return to depot warranty, including 1-year parts (excluding the mirror) and 1-year labor, limited-warranty. If purchased directly from Planar or from an authorized Planar dealer, distributor, or reseller in the United States and installed and operated according to operating instructions enclosed with the unit, a defective product will be replaced with a similar product without charge if such product fails to function properly under normal use due to a manufacturing defect during the warranty period. The mirror component will be warranted for defects for 30 days. Warranty Coverage Planar warrants its products to be free from defects in material and workmanship during the warranty period. If a Product proves to be defective in material or workmanship during the warranty period, Planar will, at its sole option, repair or replace the Product with a similar new or refurbished Product or refund the lesser of a prorata share as determined by the remainder of the warranty period of the then current market price or the depreciated value of the Product based on the purchase price if repair or replacement of the Product is not commercially feasible. Length of Warranty The Planar SD Stereoscopic Display is warranted for 1-year return to depot including 1-year parts (excluding the mirror component) and 1-years labor. Warranty begins upon date of shipment of the Product. Warranty valid for the following product families: SD Stereoscopic Display. Who the Warranty Protects This warranty is valid only for the first consumer purchaser. Warranty Exclusions 1. Planar is unable to deliver to PO Box or FPO Box addresses. 2. Any product, on which the serial number has been defaced, modified or removed. 3 Damage, deterioration or malfunction resulting from: A. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product. B. Repair or attempted repair by anyone not authorized by Planar. C. Any damage of the product due to shipment. D. Removal or installation of the product. E. Causes external to the product, such as electric power fluctuations or failure. Page 1 of 3 Planar SD Stereoscopic Family Warranty +1(866) PLANAR-1 (1-866-752-6271) PlanarSupport@Planar.com Document Number: 005-0021-00 April 01, 2006 Use of supplies or parts not meeting Planar's specifications. Normal wear and tear. Any other cause, which does not relate to a product defect. Customer caused defects, including but not limited to: cracked LCD, scratched LCD, blemished LCD (dark spot larger than 1/16 inch), or scratched/defaced/altered plastics. J. Mirror damage including scratches, blemishes or any marring after the 30-day inspection period. K. No Technical Fault Found returns 4 Removal, installation, and set-up service charges. 5 Any Planar display product used as a component in another different Planar product. F. G. H. I. SD Product Family Return Guidelines As a Planar Standard Warranty customer, here is the simple procedure to follow if you have a nonfunctioning SD Display, Planar's customer-service staff will attempt to correct any minor issues that may be causing the problem. Once Planar has determined the customer has a nonfunctioning product, Planar will arrange for return and repair of the non-functioning product. 1) Contact Planar via the web at (http://www.planar.com/support), or call (866) PLANAR1, (866.752.6271) in North America, and (+358 9 420 01 or faxed at +358 9 420 0200) in Europe. The customer must have the model number, serial number, and proof-of-purchase available. 2) Planar will issue a Return Material Authorization (RMA), if needed. 3) Customer will return the product (as specified) to Planar Systems. 4) Planar will validate the defect, repair the unit, and return the unit to the customer. Planar's typical turnaround time is 10 business days. At Planar's sole discretion, the customer may be charged for returned units deemed functional, or for returned units with only customer-caused damage. It is the responsibility of the customer to properly package the hardware, include all appropriate materials, and return it to the location specified by Planar customer service. The replacement Product will assume the remainder of your original product's warranty or 90 days, whichever is greater. The Customer agrees to retain the replacement Product and that the Customer's non-working Product becomes the property of Planar. For additional information or the name of the nearest Planar service center, contact your Planar dealer or call Planar (toll free) at 1-866-PLANAR-1 (1-866-752-6271). Contact Planar for out-of warranty options as available. Sales Inside the USA and Canada For information on warranty service, call Planar customer service toll-free in the U.S.A. or Canada: 1-866PLANAR-1 (1-866-752-6271) or email Planar at PlanarSupport@Planar.com. Sales Outside the U.S.A. and Canada For Planar products sold outside the U.S.A. and Canada, contact your Planar dealer or Planar for warranty information and service. You can contact Planar directly at (+358.9.42.001). Page 2 of 3 Planar SD Stereoscopic Family Warranty +1(866) PLANAR-1 (1-866-752-6271) PlanarSupport@Planar.com Document Number: 005-0021-00 April 01, 2006 Limitation of Implied Warranties THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Exclusion of Damages PLANAR'S LIABILITY IS LIMITED TO THE COST OF ONE OF THE FOLLOWING REMEDIES: (1) REPAIR OR REPLACEMENT WITHA SIMILAR NEW OR REFURBISHED PRODUCT OR (2) REFUND OF THE LESSER OF A PRORATA SHARE OF THE CURRENT MARKET PRICE AS DETERMINED BY THE REMAINDER OF THE WARRANTY PERIOD OR THE DEPRECIATED VALUE OF THE PRODUCT BASED ON THE PURCHASE PRICE IF REPAIR OR REPLACEMENT OF THE PRODUCT IS NOT COMMERCIALLY FEASIBLE. THE REMEDY CHOSEN WILL BE IN GOOD FAITH AND AT THE DISCRETION OF PLANAR. PLANAR SHALL NOT BE LIABLE FOR: 1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THEIR POSSIBILITY OF SUCH DAMAGES. 2. ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE. 3. ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY. 4. ANY VERBAL WARRANTY ASSURANCES MADE BY A PLANAR EMPLOYEE OR A PLANAR AUTHORIZED RESELLER THAT CONFLICTS OR ENHANCES THE WRITTEN WARRANTY INCLUDED HEREIN. Effect of Local Law This warranty gives you specific legal rights, and you may have other rights, which vary from locality to locality. Some localities do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you. California residents are subject to an Electronic Waste Recovery Act Fee for some service offerings. Page 3 of 3 Planar SD Stereoscopic Family Warranty +1(866) PLANAR-1 (1-866-752-6271) PlanarSupport@Planar.com Document Number: 005-0021-00 April 01, 2006