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User manual PLANTRONICS AUDIO 910
Diplodocs help download the user guide PLANTRONICS AUDIO 910 Bluetooth Headset.
You may also download the following manuals related to this product: This product, although classified under the brand PLANTRONICS, may have been manufactured by ALTEC LANSING, CLARITY after mergers, acquisitions, or a change in name.
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Manual abstract: user guide PLANTRONICS AUDIO 910
Detailed instructions for use are in the User's Guide. USERGUIDE
Plantronics .aUDioTM 910
BLUETOOTH ® HEADSET SySTEm
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T ABLE OF CONTENTS
PACKAGE CONTENTS
PackageContents Features Charging Powering Pairing InstallingPerSonoCallSoftware AdjustingFit UsingYourHeadset IndicatorLights Troubleshooting TechnicalAssistance RegulatoryNotices Warranty
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Headset Voyager510 (FrontandSideView)
PerSonoCall® SoftwareCD
3EarTips (Small,Medium,Large)
USBBluetoothAdapter BUA-100
HeadsetUSBChargingCable
REGISTER YOUR PRODUCT ONLINE
Visitwww.plantronics.com/productregistrationtoregisteryourproductonline sowecanprovideyouwiththebestpossibleserviceandtechnicalsupport.
PleaserefertotheseparateSafetyInstructionsbookletforimportantproductsafety informationpriortoinstallationoruseoftheproduct.
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FEA TURES
CHARGING
HorizontalBoom Adjustment CallControl Button Charge Connection Noise-Canceling Microphonewith WindSmart®Technology
Power/MuteButton ListenVolume AdjustButton+/EarTip USBCharging
Pairing/Connect Button Beforeusing,youmustfirstchargeyourheadset.Theindicatorlightflashesredwhile chargingandturnssolidbluewhentheheadsetisfullycharged. IndicatorLight 20minutes=minimumcharge 3hours=fullcharge
NOTE: Do not use headset while charging and do not connect the charger while headset is in use.
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POWERING Powering Headset
PAIRING Pairing Headset with Bluetooth Phone
Pressandholdthepower/mutebutton forthreesecondstoturntheheadset onoroff.
Theindicatorlightflashesbluewhenthe headsetison. Theindicatorlightwillflashredwhen thebatterybecomeslow.
Beforeusingyourheadsetforthefirsttime,youmustpairitwithyourBluetoothphoneor device.Besuretheheadsetisfullycharged.ForsetupandpairinginstructionswithBluetooth devicesotherthanmobilephones,pleaseconsultyourBluetoothdeviceuserguide. Turnonbothdevices. 1. Simultaneouslypressthelistenvolume adjustbuttonmarked+(volumeup) andthecallcontrolbutton.Releasethe buttonswhentheindicatorlightbegins toflashredthenblue. 2. Whiletheheadsetisflashingredand blue,usethephonemenutosearch forBluetoothdevicesandselect"510 Plantronics" . 3. Whenpromptedforpasskeyenter 0000.Theheadsetwillflashbluewhen pairedsuccessfully.
Powering USB Bluetooth Adapter
TheUSBBluetoothadapterisautomaticallypoweredonuponinsertingintotheUSBport ofthecomputer.IfyourUSBportonthecomputerishardtoaccess,youcanusetheUSB extensioncable.
NOTE: The USB Bluetooth adapter is automatically active with the current paired headset upon powering on.
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PAIRING Pairing Headset with USB Bluetooth Adapter
INSTALLING PERSONOCALL® SOFTWARE
PlantronicsPerSonoCall®softwareprovidesthelinkbetweenyourBluetoothheadsetand thesoftphoneapplicationonyourcomputer.PerSonoCallsoftwareprovidestheabilityto remotelydetectandanswer/endacallfromyoursoftphoneapplicationviatheheadset callcontrolbutton.
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InadditionPerSonoCallprovidessomebasicconfigurationandstatusinformationabout thesystem.Seepage10formoredetails. 1. WiththeCDinserted,gotothePerSonoCallmainscreenandclickon"Installthe PerSonoCallSoftware." 2. Yoursoftphonemayrequireyoutochoosewhichaudiodeviceyouwishtouse.Please refertosoftphonedocumentationfordetails. NOTE: When the USB Bluetooth adapter is installed, it becomes the default audio device in your computer. You can set preferences manually in the Windows® operating system through the Sounds and Audio Devices option in the Control Panel.
NOTE: The headset and USB Bluetooth adapter are paired to each other at the factory. However, if you have purchased a USB Bluetooth adapter separately, or if you wish to use a replacement headset with your existing adapter, the units must be paired. Powerontheheadset.InserttheUSBBluetoothadapterintheUSBportofyourcomputer. 1. Simultaneouslypressthelistenvolume adjustbuttonmarked+(volumeup) andthecallcontrolbutton.Release thebuttonswhentheindicatorlight beginstoflashredthenblue. 2. Pinchthepairing/connectbutton foratleast2secondsuntiladapter flashesredandblueandbeginpairing withyourBluetoothheadset.
NOTE: Once installed we recommend that you set PerSonoCall to launch whenever the Windows® operating system starts. See page 10 for details.
NOTE: Take caution when manually pairing the USB adapter. Do not press hard. Please "pinch" with both fingers rather than push on the adapter to avoid damage to the adapter or USB port.
System Tray Icons
Afterinstallingthesoftware,oneofthefoursystemtrayiconswillappearinthetraybar atthebottomofyourscreenshowingstatusofheadsetcommunicationwithPerSonoCall. :Noheadsetdetected :Headsetdetected,noradiolinktoUSBBluetoothadapter :Headsetdetected,andradiolinktoUSBBluetoothadapteractive :Headsetdetected,andradiolinktoUSBBluetoothadapterislockedon
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INST ALLING PERSONOCALL SOFTW ARE
Rightclickontheheadsetsystemtrayiconandchoose"Options"ThiswillbringupthePerSonoCallBasicOptionsandCurrentStatusScreens. .
Basic Options Screen
Current Status Screen
NOTE: Some PerSonoCall features are grayed out and not applicable to the .Audio 910 system. Launch PerSonoCall Whenever Windows® Starts CheckthisboxtoautomaticallylaunchthePerSonoCallapplicationwheneveryou startyourcomputer.Thisisrecommended. Lock Headset Radio Link On CheckthisboxtopreventPerSonoCallfromturningofftheradiolinkwhennocalls arepresent.See"Answering/ending/makingcallswithPerSonoCallonsoftphone" onpage14tolearnmore.Beawarethatlockingtheheadsetradiolinkonwill dramaticallyreduceheadsetstandbyandtalktime. Allow Call Control Button to Toggle the Headset's Radio Link Checkthisboxtoturntheradiolinktotheheadsetonandofftosupportmultipoint functionality.Seepage15. Show Warning if the Headset's Radio Link is Left on for a Long Time Checkthisboxtobegivenareminderifyourheadsetradiolinkisleftonformore than30minutes.Leavingtheheadsetradiolinkonforlongperiodsoftimewill dramaticallyreduceheadsetstandbyandtalktime.
NOTE: Some PerSonoCall features are grayed out and not applicable to the .Audio 910 system. Headset Status Box Providesinformationyoumayneedfortechnicalassistance.TheHeadsetIndicators listedwillbecheckedifactive. Softphone Status Box Liststheselectableoutgoinglinesaswellasthenumberofcallsactive,ringing,on holdandcompleted. NOTE: In some cases compatible softphones may not show the available outgoing line in the Softphone Status box. This will not affect how the softphone operates with PerSonoCall.
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ADJUSTING FIT Inserting a New Ear Tip Wearing the Headset
Rotatethemicrophonehorizontallyandverticallyasillustrated,toselectforleftorright earwearing.Theillustrationshowsconversionfromrighttoleftearwearing.Reversethe proceduretoconvertfromlefttorightearwearing.
Replacing the Ear Tip
Slidetheheadsetoverandbehindyourear.Pressgentlytowardsyourearforasnugfit. Adjustthemicrophonepositionsothatitisdirectedtowardsyourmouth.
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USING YOUR HEADSET Answering/Ending/Making Calls with PerSonoCall on Softphone
Tomakeacall,pressthecallcontrolbuttontotakethesoftphoneoffthehook.Youshould hearadialtone. Toanswerorendacall,pressthecallcontrolbutton. WhenusingPerSonoCall,theradiolinkbetweentheheadsetandtheUSBBluetoothadapter willonlybeactiveduringacall.Thisisthedefaultsettingintendedtopreservethebattery lifeoftheheadset.However,youmaywishtohavetheradiolinkactivewhennotonacall soyoucanlistentootheraudiosources,suchasstreamingaudioonyourPC.Youcanlock theradiolinkonintwoways: ·BasicOptionsscreenÂchecktheboxfor"Lockheadsetradiolinkon"Âseepage10. ·RightclickonsystemtrayiconÂandchoose"Lockradiolinkon" . NOTE: Locking the radio link on for extended periods of time will significantly reduce the standby and talk time of the headset. For Softphones Not Compatible with PerSonoCall CheckthePerSonoCallcompatibilitylistatwww.plantronics.com/personocallforthemost currentinformationonsoftphonecompatibility. IfyoursoftphoneisnotcurrentlysupportedbyPerSonoCall,remotedetectionandanswer/ endviatheheadsetdoesnotfunction.Pressingthecallcontrolbuttonontheheadset willonlyopenandclosetheradiolinkprovidingaudio;youmustanswerthecallfrom thesoftphone. Rejecting a Call Whenreceivinganincomingcall,press andholdthecallcontrolbutton.Youwill hearatone.Whenyouhearasecond tone,thecallhasbeenrejectedandyou canreleasethebutton. Using Voice Dialing
Multipoint Versatility
The.Audio910headsethasmultipointtechnologywhichallowsyoutoseamlesslyswitch betweentwoaudiodevices.YoucanansweracallfromeitheryourPC-basedsoftphone oryourmobilephonebypressingthecallcontrolbutton.Theheadsetmustbepairedto bothdevices,andthentoenablethisfunctionality,see"Allowcallcontrolbutton totoggletheheadset'sradiolink"ontheBasicOptionsscreenonpage10.
Additional Features Only with a Mobile Phone
Redialing Last Number Toactivatelastnumberredial,double clickthecallcontrolbutton.Youwillhear ahightoneforeachkeypress.Whenyou hearafurthertone,thelastnumberhas beenredialed. Switching a Call From Phone to Headset Toswitchanactivecallfromyourphone toyourheadset,brieflypressthecall controlbutton. Switching a Call From Headset to Phone Toswitchanactivecallfromyourheadset toyourphone,pressandholdthecall controlbuttonuntilyouhearatone. Whenyouhearasecondtone,thetransfer hasbeencompletedandyoucanrelease thebutton.
Answering/Ending/Making Calls with a Mobile Phone
Withtheheadseton,pressandhold thecallcontrolbuttonfor2seconds, untilyouhearasecondtone,toactivate voicedialing. NOTE: To use voice activated dialing, the voice dialing feature must be enabled on your phone. See your Bluetooth phone manual for instructions.
Toanswerorendacall,brieflypressthecallcontrolbutton. Tomakeacall,enterthenumberonyourphone,presssend,andthecallisautomatically transferredtoaheadset;noneedtopressthecallcontrolbutton.
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USING YOUR HEADSET Adjusting Volume
INDICA TOR LIGHTS Headset Indicator Lights
Headset Status
Power Charging FullyCharged BatteryLow
Light
FlashesBlue FlashesRed SolidBlue FlashesRed FlashesRedandBlue FlashesBlue
Toincreaselisteningvolume,presstheupperend(+)ofthevolumebutton.Todecrease listeningvolume,pressthelowerend(-). Toadjustthelistenorspeakvolumeofthesoftphone,pleaserefertothesoftphone userdocumentation. Toadjustthelistenorspeakvolumeoftheaudiodeviceonthecomputer,usetheSound andAudioDevicesectiononthecontrolpanel.
Pairing BluetoothDevice ConnectedtoHeadset
Muting a Call
Bluetooth USB Adapter Indicator Lights
Action
DisconnectedfromtheHeadset ConnectedtotheHeadset RadioLinkActive PairingMode
Light
FlashesPurple SolidBlue FlashesBlue FlashesRedandBlue
Duringacall,brieflypressthepower/mutebuttontomutethemicrophone.Whenmuted, theheadsetwillsoundtwotonesevery30seconds. Tounmutepressthebuttonagain.
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TROUBLESHOOTING FOR .AUDIO 910
Problem
My Voyager headset does not work with the softphone I am using on my PC. (I cannot answer or disconnect from the headset call button).
Solution
·Checkcompatibilitylistonwww.plantronics.com/ personocall toensureyoursoftphoneis compatibleforremoteansweranddisconnect. ·Headsetbatteryneedstobecharged.Seepage5. ·HeadsetisnotpairedtotheUSBBluetooth adapter.Seepage8. ·WhenaPCgoesintostandbyorhibernation,the USBBluetoothadapternolongerispoweredon. BesureyourPCisinanactivestate. ·BesurePerSonoCallsoftwareisinstalled andrunning.Seepage9.
Problem
Sound in headset is distorted. I can hear echo in headset.
Solution
·Lowerthelistenvolumeonyoursoftphoneuntil thedistortiondisappears. ·Ifthedistortionisstillpresent,lowerthelisten volumecontrolonthecomputer. ·Adjustvolumeonheadset.Seepage16.
I can hear too much background conversation or noise.
·Speakvolumeistoohigh.Lowerthespeak volumeonyoursoftphoneuntilthenoise disappears.Ifthenoiseisstillpresent,lowerthe microphonevolumecontrolonthecomputer. ·TheUSBBluetoothadapterwillsetitselfasthe .UsetheAudio defaultaudiodeviceinWindows® settingsinWindows®underSoundsandAudio Devicestochangethedeviceusedforaudio. ·Headsetbatterymaybedead,sobesurethe headsetisfullycharged.Seepage5. ·WhenaPCgoesintostandbyorhibernation,the USBBluetoothadapternolongerispoweredon. BesureyourPCisinanactivestate.
I've plugged in the USB Bluetooth adapter but my headset does not respond to button presses.
·HeadsetisnotpairedtotheUSBBluetooth adapter.Seepage8. ·Headsetbatteryneedstobecharged.Seepage5. ·HeadsetmaybeoutofrangeoftheUSB Bluetoothadapter.Moveclosertoadapteruntil theheadsetiswithinrange.Rangevarieswith officeenvironment. ·WhenaPCgoesintostandbyorhibernation,the USBBluetoothadapternolongerispoweredon. BesureyourPCisinanactivestate.
The other headset I was using to listen to music does not work any more.
My headset stops responding to button presses.
I've installed PerSonoCall and the USB Bluetooth adapter but the system tray icon shows a red X (denoting no connection). I cannot hear caller/dial tone.
·HeadsetisnotpairedtotheUSBBluetooth adapter.Seepage8.
Battery talk time or standby time is significantly degraded even after a full charge.
·Batteryisgoingbad;replacethebattery withanewbatterypack.CallPlantronicsat (866)363-BLUE(2583). ·Theheadsetradiolinkislockedon.Besureyou donotlocktheradiolinkonforlongperiodsof timeasitwillsignificantlyreducestandbyan ...
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